The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 33 44 24
Rank change year-on-year
+11 -20
Permanent jobs citing Service Delivery 5 10 20
As % of all permanent IT jobs located in Solihull 2.05% 3.44% 7.07%
As % of the Processes & Methodologies category 2.62% 4.10% 8.89%
Number of salaries quoted 5 5 13
Average salary £45,000 £42,535 £37,000
Average salary % change year-on-year
+5.79% +14.95%
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Solihull region.

Processes & Methodologies Category
Solihull
Permanent IT job ads with a match in the
Processes & Methodologies category
191 244 225
As % of all permanent IT jobs located in Solihull 78.28% 83.85% 79.51%
Number of salaries quoted 176 194 178
Average salary £35,000 £41,000 £38,500
Average salary % change year-on-year
-14.63% +6.49%
90% offered a salary of more than £25,000 £30,000 £26,645
10% offered a salary of more than £47,500 £50,000 £50,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Delivery
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Solihull region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Solihull

Service Delivery
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Solihull region.

Service Delivery Salary Trend in Solihull

Service Delivery
Top 30 Related IT Skills in Solihull

For the 6 months to 31 July 2015, IT jobs across the Solihull region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 12 (70.59%) ITIL
2 8 (47.06%) SLA
3 7 (41.18%) Telecoms
4 6 (35.29%) Finance
4 6 (35.29%) Balanced Scorecard
4 6 (35.29%) Internet
4 6 (35.29%) WAN
4 6 (35.29%) PRINCE2
5 4 (23.53%) Degree
5 4 (23.53%) Windows
5 4 (23.53%) LAN
5 4 (23.53%) Microsoft
5 4 (23.53%) MPLS
6 3 (17.65%) DSL
6 3 (17.65%) TACACS
6 3 (17.65%) Salesforce.com
6 3 (17.65%) Disaster Recovery
6 3 (17.65%) Risk Management
6 3 (17.65%) ISO 9001
6 3 (17.65%) SQL
6 3 (17.65%) Resource Management
6 3 (17.65%) ISO/IEC 27001
6 3 (17.65%) VPLS
6 3 (17.65%) Customer Engagement
6 3 (17.65%) SolarWinds
6 3 (17.65%) Change Control
6 3 (17.65%) Coaching
7 2 (11.76%) Mentoring
7 2 (11.76%) Transition Management
7 2 (11.76%) jQuery

Service Delivery
Top Related IT Skills in Solihull by Category

For the 6 months to 31 July 2015, IT jobs across the Solihull region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) SharePoint
1 1 (5.88%) BizTalk Server
Applications
1 2 (11.76%) MS Project
1 2 (11.76%) MS Office
1 2 (11.76%) MS Excel
Communications & Networking
1 6 (35.29%) WAN
1 6 (35.29%) Internet
2 4 (23.53%) MPLS
2 4 (23.53%) LAN
3 3 (17.65%) DSL
3 3 (17.65%) TACACS
3 3 (17.65%) VPLS
4 1 (5.88%) Junos
4 1 (5.88%) Firewall
4 1 (5.88%) ISDN
4 1 (5.88%) VPN
Database & Business Intelligence
1 1 (5.88%) SQL Server
1 1 (5.88%) RDBMS
1 1 (5.88%) Oracle Database 10g
1 1 (5.88%) InterSystems Cache
1 1 (5.88%) Oracle Database 11g
1 1 (5.88%) Oracle Database
1 1 (5.88%) Relational Database
General
1 7 (41.18%) Telecoms
2 6 (35.29%) Finance
3 1 (5.88%) Legal
3 1 (5.88%) Retail
Job Titles
1 6 (35.29%) Services Delivery Manager
1 6 (35.29%) Service Manager
1 6 (35.29%) Delivery Manager
2 3 (17.65%) Network Manager
2 3 (17.65%) Help Desk Manager
3 2 (11.76%) Junior
3 2 (11.76%) Coordinator
3 2 (11.76%) Project Manager
3 2 (11.76%) Service Delivery Coordinator
3 2 (11.76%) Field Engineer
3 2 (11.76%) Junior Project Manager
4 1 (5.88%) Technical Support Manager
4 1 (5.88%) Technical Manager
4 1 (5.88%) Support Manager
4 1 (5.88%) Oracle DBA
4 1 (5.88%) IT Manager
4 1 (5.88%) Account Manager
4 1 (5.88%) DBA
4 1 (5.88%) Technical Support
Libraries, Frameworks & Software Standards
1 2 (11.76%) jQuery
2 1 (5.88%) Middleware
Miscellaneous
1 1 (5.88%) Video Conferencing
1 1 (5.88%) FMCG
1 1 (5.88%) Analytical Skills
1 1 (5.88%) Data Centre
Operating Systems
1 4 (23.53%) Windows
2 2 (11.76%) Solaris
2 2 (11.76%) UNIX
Processes & Methodologies
1 12 (70.59%) ITIL
2 6 (35.29%) PRINCE2
2 6 (35.29%) Balanced Scorecard
3 3 (17.65%) Risk Management
3 3 (17.65%) Resource Management
3 3 (17.65%) Disaster Recovery
3 3 (17.65%) Customer Engagement
3 3 (17.65%) Change Control
3 3 (17.65%) Coaching
4 2 (11.76%) Transition Management
4 2 (11.76%) Mentoring
4 2 (11.76%) Change Management
4 2 (11.76%) Project Management
4 2 (11.76%) Performance Management
4 2 (11.76%) Incident Management
4 2 (11.76%) Stakeholder Management
4 2 (11.76%) Business Continuity
4 2 (11.76%) Agile Software Development
5 1 (5.88%) Data Management
5 1 (5.88%) Supplier Management
Programming Languages
1 3 (17.65%) SQL
2 2 (11.76%) JavaScript
3 1 (5.88%) Perl
3 1 (5.88%) C
Qualifications
1 4 (23.53%) Degree
2 2 (11.76%) PRINCE2 Certification
3 1 (5.88%) ITIL Certification
3 1 (5.88%) CCNA
3 1 (5.88%) Cisco Certification
Quality Assurance & Compliance
1 8 (47.06%) SLA
2 3 (17.65%) ISO/IEC 27001
2 3 (17.65%) ISO 9001
System Software
1 2 (11.76%) Active Directory
2 1 (5.88%) Oracle RAC
Vendors
1 4 (23.53%) Microsoft
2 3 (17.65%) Salesforce.com
2 3 (17.65%) SolarWinds
3 2 (11.76%) Cisco
3 2 (11.76%) Oracle
4 1 (5.88%) SAP
4 1 (5.88%) Siebel
4 1 (5.88%) VMware
4 1 (5.88%) Avaya
4 1 (5.88%) Juniper
4 1 (5.88%) Apple
4 1 (5.88%) Aruba