The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Solihull region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 40 36 23
Rank change year-on-year
-4 -13
Permanent jobs citing Service Delivery 7 13 20
As % of all permanent IT jobs located in Solihull 2.79% 4.09% 9.43%
As % of the Processes & Methodologies category 3.37% 5.14% 11.49%
Number of salaries quoted 6 11 4
Average salary £37,500 £37,000 £16,000
Average salary % change year-on-year
+1.35% +131.25%
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Solihull region.

Processes & Methodologies Category
Solihull
Permanent IT job ads with a match in the
Processes & Methodologies category
208 253 174
As % of all permanent IT jobs located in Solihull 82.87% 79.56% 82.08%
Number of salaries quoted 160 193 125
Average salary £38,500 £40,000 £36,500
Average salary % change year-on-year
-3.75% +9.58%
90% offered a salary of more than £29,265 £27,500 £22,600
10% offered a salary of more than £45,000 £49,700 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in Solihull

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Solihull region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Solihull

Service Delivery
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Solihull region.

Service Delivery Salary Trend in Solihull

Service Delivery
Salary Histogram in Solihull

This chart provides a salary histogram for IT jobs citing Service Delivery across the Solihull region over the 3 months to 22 September 2014.

Service Delivery Salary Histogram in Solihull

Service Delivery
Top 30 Related IT Skills in Solihull

For the 6 months to 22 September 2014, IT jobs across the Solihull region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 18 (78.26%) ITIL
2 11 (47.83%) Windows
3 10 (43.48%) Finance
4 7 (30.43%) Line Management
5 6 (26.09%) VMware
5 6 (26.09%) Project Management
6 5 (21.74%) Cisco Certification
6 5 (21.74%) ITIL Certification
6 5 (21.74%) Dell
6 5 (21.74%) Symantec
6 5 (21.74%) MS Office
6 5 (21.74%) Microsoft
6 5 (21.74%) Active Directory
6 5 (21.74%) Telecoms
6 5 (21.74%) Retail
6 5 (21.74%) Operations Management
6 5 (21.74%) ITIL V3
6 5 (21.74%) Server Monitoring
6 5 (21.74%) Fujitsu
6 5 (21.74%) WSUS
6 5 (21.74%) Security Cleared
7 4 (17.39%) iSCSI
7 4 (17.39%) QA
7 4 (17.39%) vSphere
7 4 (17.39%) Analytical Skills
7 4 (17.39%) NetBackup
7 4 (17.39%) Service Management
7 4 (17.39%) CCNP
7 4 (17.39%) CCNA
7 4 (17.39%) VBScript

Service Delivery
Top Related IT Skills in Solihull by Category

For the 6 months to 22 September 2014, IT jobs across the Solihull region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) MS Exchange
2 1 (4.35%) SharePoint
2 1 (4.35%) Exchange Server 2003
2 1 (4.35%) SharePoint 2010
2 1 (4.35%) Lync
2 1 (4.35%) SharePoint 2013
2 1 (4.35%) Exchange Server 2007
Applications
1 5 (21.74%) MS Office
2 1 (4.35%) MS Excel
Communications & Networking
1 4 (17.39%) iSCSI
2 3 (13.04%) Broadband
2 3 (13.04%) DSL
3 2 (8.70%) Firewall
3 2 (8.70%) SAN
4 1 (4.35%) Wireless
4 1 (4.35%) NAS
Database & Business Intelligence
1 1 (4.35%) SQL Server
Development Applications
1 1 (4.35%) MSI
General
1 10 (43.48%) Finance
2 5 (21.74%) Telecoms
2 5 (21.74%) Retail
3 3 (13.04%) Back Office
4 1 (4.35%) Automotive
4 1 (4.35%) Marketing
Job Titles
1 9 (39.13%) Technical Manager
2 6 (26.09%) Service Manager
3 5 (21.74%) IT Technical Manager
4 3 (13.04%) Infrastructure Engineer
4 3 (13.04%) Services Delivery Manager
4 3 (13.04%) Delivery Manager
4 3 (13.04%) Technical Services Manager
5 2 (8.70%) Auditor
5 2 (8.70%) Project Manager
6 1 (4.35%) Junior
6 1 (4.35%) Analyst
6 1 (4.35%) Account Manager
6 1 (4.35%) Technical Project Manager
6 1 (4.35%) Support Analyst
6 1 (4.35%) Technical Support
6 1 (4.35%) Incident Manager
6 1 (4.35%) Security Manager
6 1 (4.35%) Technical Support Analyst
6 1 (4.35%) Technical Analyst
6 1 (4.35%) Technical Specialist
Libraries, Frameworks & Software Standards
1 1 (4.35%) Application Packaging
Miscellaneous
1 4 (17.39%) Analytical Skills
2 2 (8.70%) CMDB
3 1 (4.35%) Clustering
Operating Systems
1 11 (47.83%) Windows
2 4 (17.39%) Linux
3 2 (8.70%) Windows Server 2008
4 1 (4.35%) Windows Server 2003
Processes & Methodologies
1 18 (78.26%) ITIL
2 7 (30.43%) Line Management
3 6 (26.09%) Project Management
4 5 (21.74%) Operations Management
4 5 (21.74%) ITIL V3
4 5 (21.74%) Server Monitoring
5 4 (17.39%) Service Management
6 3 (13.04%) Continuous Improvement
6 3 (13.04%) Fault Management
7 2 (8.70%) Matrix Management
7 2 (8.70%) ISMS
8 1 (4.35%) BCP
8 1 (4.35%) PRINCE2
8 1 (4.35%) Change Management
8 1 (4.35%) Incident Management
8 1 (4.35%) Business Continuity
8 1 (4.35%) Vulnerability Management
8 1 (4.35%) Mentoring
Programming Languages
1 4 (17.39%) VBScript
Qualifications
1 5 (21.74%) Cisco Certification
1 5 (21.74%) ITIL Certification
1 5 (21.74%) Security Cleared
2 4 (17.39%) CCNP
2 4 (17.39%) CCNA
3 3 (13.04%) SC Cleared
4 1 (4.35%) Degree
Quality Assurance & Compliance
1 4 (17.39%) QA
2 2 (8.70%) ISO/IEC 27001
3 1 (4.35%) GPG13
System Software
1 5 (21.74%) Active Directory
2 4 (17.39%) vSphere
3 2 (8.70%) VMware Infrastructure
3 2 (8.70%) Hyper-V
Systems Management
1 5 (21.74%) WSUS
2 4 (17.39%) NetBackup
3 1 (4.35%) Backup Exec
3 1 (4.35%) SCCM
3 1 (4.35%) SCOM
Vendors
1 6 (26.09%) VMware
2 5 (21.74%) Dell
2 5 (21.74%) Symantec
2 5 (21.74%) Microsoft
2 5 (21.74%) Fujitsu
3 3 (13.04%) BT
4 1 (4.35%) Veritas
4 1 (4.35%) McAfee
4 1 (4.35%) Citrix
4 1 (4.35%) Cisco
4 1 (4.35%) HP
4 1 (4.35%) SAP