The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Desktop Support
Rank 77 58 63
Rank change year-on-year
-19 +5
Permanent jobs requiring a Desktop Support 1 1 2
As % of all permanent IT jobs located in Somerset 0.13% 0.19% 0.33%
As % of the Job Titles category 0.14% 0.19% 0.33%
Number of salaries quoted 0 1 2
Average salary - £19,500 £22,750
Average salary % change year-on-year
- -14.28%
UK excluding London average salary £25,000 £24,750 £25,000
% change year-on-year
+1.01% -1.00%
Desktop Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
710 522 598
As % of all permanent IT jobs located in Somerset 94.29% 97.03% 97.71%
Number of salaries quoted 616 443 560
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £21,600 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Desktop Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Somerset

Desktop Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Somerset region.

Desktop Support Salary Trend in Somerset

Desktop Support
Top 30 Related IT Skills in Somerset

For the 6 months to 27 August 2014, IT jobs across the Somerset region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 12 (100.00%) Windows
2 8 (66.67%) Windows 7
3 7 (58.33%) MS Excel
3 7 (58.33%) LAN
3 7 (58.33%) Active Directory
4 6 (50.00%) MS Exchange
4 6 (50.00%) Microsoft
4 6 (50.00%) Exchange Server 2010
5 5 (41.67%) Windows XP
5 5 (41.67%) VPN
6 4 (33.33%) VMware
6 4 (33.33%) VMware Infrastructure
7 3 (25.00%) Windows Server 2008
7 3 (25.00%) Windows 8
7 3 (25.00%) Exchange Server 2007
7 3 (25.00%) Telecoms
7 3 (25.00%) Finance
7 3 (25.00%) Service Delivery
7 3 (25.00%) Firewall
7 3 (25.00%) Windows Server 2003
7 3 (25.00%) DNS
7 3 (25.00%) DHCP
7 3 (25.00%) TCP/IP
8 2 (16.67%) SLA
8 2 (16.67%) ADSL
8 2 (16.67%) VoIP
8 2 (16.67%) ITIL
8 2 (16.67%) 3G
8 2 (16.67%) Management Information System
8 2 (16.67%) Electronics

Desktop Support
Top Related IT Skills in Somerset by Category

For the 6 months to 27 August 2014, IT jobs across the Somerset region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (50.00%) MS Exchange
1 6 (50.00%) Exchange Server 2010
2 3 (25.00%) Exchange Server 2007
3 1 (8.33%) Blackberry Enterprise Server
Applications
1 7 (58.33%) MS Excel
2 1 (8.33%) MS Office
Business Applications
1 1 (8.33%) assyst
Communications & Networking
1 7 (58.33%) LAN
2 5 (41.67%) VPN
3 3 (25.00%) DNS
3 3 (25.00%) DHCP
3 3 (25.00%) TCP/IP
3 3 (25.00%) Firewall
4 2 (16.67%) VoIP
4 2 (16.67%) ADSL
4 2 (16.67%) 3G
5 1 (8.33%) Internet
5 1 (8.33%) Nortel Meridian
Development Applications
1 1 (8.33%) MSI
General
1 3 (25.00%) Telecoms
1 3 (25.00%) Finance
2 2 (16.67%) Aerospace
2 2 (16.67%) Military
2 2 (16.67%) Electronics
Miscellaneous
1 2 (16.67%) Management Information System
1 2 (16.67%) Smartphone
2 1 (8.33%) Video Conferencing
2 1 (8.33%) Blackberry
Operating Systems
1 12 (100.00%) Windows
2 8 (66.67%) Windows 7
3 5 (41.67%) Windows XP
4 3 (25.00%) Windows Server 2003
4 3 (25.00%) Windows Server 2008
4 3 (25.00%) Windows 8
Processes & Methodologies
1 3 (25.00%) Service Delivery
2 2 (16.67%) Asset Management
2 2 (16.67%) Information Management
2 2 (16.67%) Communications Security
2 2 (16.67%) ITIL
3 1 (8.33%) Service Management
Programming Languages
1 1 (8.33%) SQL
1 1 (8.33%) PowerShell
Qualifications
1 2 (16.67%) Degree
2 1 (8.33%) SC Cleared
2 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 7 (58.33%) Active Directory
2 4 (33.33%) VMware Infrastructure
3 1 (8.33%) Terminal Services
3 1 (8.33%) Microsoft App-V
Systems Management
1 1 (8.33%) SCCM
Vendors
1 6 (50.00%) Microsoft
2 4 (33.33%) VMware
3 1 (8.33%) Altiris
3 1 (8.33%) LANDesk
3 1 (8.33%) Nortel
3 1 (8.33%) Citrix