The statistics below represent IT jobs advertised across the Somerset region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Help Desk Support
South West / Somerset
Rank 67 67 60
Rank change year-on-year
0 -7
Permanent jobs requiring a Help Desk Support 7 8 6
As % of all permanent IT jobs located in Somerset 1.16% 1.32% 1.24%
As % of the Job Titles category 1.19% 1.34% 1.26%
Number of salaries quoted 7 4 3
Median salary £19,000 £16,500 £23,000
Median salary % change year-on-year
+15.15% -28.26%
UK excluding London median salary £21,750 £21,000 £21,875
% change year-on-year
+3.57% -4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
589 596 478
As % of all permanent IT jobs located in Somerset 98.00% 98.68% 98.76%
Number of salaries quoted 499 505 422
Median salary £40,000 £35,000 £35,000
Median salary % change year-on-year
+14.28% -
90% offered a salary of more than £22,500 £22,000 £22,700
10% offered a salary of more than £51,000 £47,500 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support
Jobs Demand Trend in Somerset

The demand trend of job ads across the Somerset region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Somerset

Help Desk Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Somerset region.

Help Desk Support Salary Trend in Somerset

Help Desk Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Somerset region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +2 6 £18,250 -
Yeovil - 1 £24,333 -
Help Desk Support
South West

Help Desk Support Skill Set
Top 21 Related IT Skills in Somerset

For the 6 months to 21 February 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring Help Desk Support in the job title.

1 6 (75.00%) Analytical Skills
2 5 (62.50%) ITIL
3 3 (37.50%) Linux
3 3 (37.50%) SLA
3 3 (37.50%) Linux Command Line
4 2 (25.00%) Office 365
4 2 (25.00%) SaaS
4 2 (25.00%) Time Management
5 1 (12.50%) Data Validation
5 1 (12.50%) MS PowerPoint
5 1 (12.50%) Data Entry
5 1 (12.50%) Windows
5 1 (12.50%) MS Exchange
5 1 (12.50%) VoIP
5 1 (12.50%) Microsoft
5 1 (12.50%) Active Directory
5 1 (12.50%) Remedy
5 1 (12.50%) Validation
5 1 (12.50%) MS Office
5 1 (12.50%) Windows Server
5 1 (12.50%) Driving Licence

Help Desk Support Skill Set
Top Related IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) MS Exchange
Applications
1 1 (12.50%) MS Office
1 1 (12.50%) MS PowerPoint
Cloud Services
1 2 (25.00%) Office 365
1 2 (25.00%) SaaS
Communications & Networking
1 1 (12.50%) VoIP
Miscellaneous
1 6 (75.00%) Analytical Skills
2 3 (37.50%) Linux Command Line
3 1 (12.50%) Driving Licence
Operating Systems
1 3 (37.50%) Linux
2 1 (12.50%) Windows
2 1 (12.50%) Windows Server
Processes & Methodologies
1 5 (62.50%) ITIL
2 2 (25.00%) Time Management
3 1 (12.50%) Data Entry
3 1 (12.50%) Data Validation
3 1 (12.50%) Validation
Quality Assurance & Compliance
1 3 (37.50%) SLA
System Software
1 1 (12.50%) Active Directory
Vendors
1 1 (12.50%) Microsoft
1 1 (12.50%) Remedy