The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 68 52 61
Rank change year-on-year
-16 +9
Permanent jobs citing Incident Management 10 8 5
As % of all permanent IT jobs located in Somerset 1.31% 1.47% 0.80%
As % of the Processes & Methodologies category 1.55% 1.86% 1.07%
Number of salaries quoted 6 7 5
Average salary £47,000 £25,000 £25,000
Average salary % change year-on-year
+88.00% -
90% offered a salary of more than £25,000 £25,000 £22,600
10% offered a salary of more than £71,250 £35,100 £40,000
UK excluding London average salary £40,000 £36,500 £37,500
% change year-on-year
+9.58% -2.66%
Incident Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
646 430 466
As % of all permanent IT jobs located in Somerset 84.33% 79.19% 74.20%
Number of salaries quoted 514 395 440
Average salary £39,000 £37,500 £37,500
Average salary % change year-on-year
+4.00% -
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £57,500 £55,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Somerset

Incident Management
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Somerset region.

Incident Management Salary Trend in Somerset

Incident Management
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Incident Management across the Somerset region over the 3 months to 17 September 2014.

Incident Management Salary Histogram in Somerset

Incident Management
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Somerset region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -14 5 £39,000 +56.00%
Yeovil - 1 £62,500 -
Incident Management
South West

Incident Management
Top 30 Related IT Skills in Somerset

For the 6 months to 17 September 2014, IT jobs across the Somerset region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 13 (81.25%) ITIL
2 11 (68.75%) Service Management
3 9 (56.25%) ITSM
4 7 (43.75%) Microsoft
5 6 (37.50%) Windows
6 5 (31.25%) Degree
6 5 (31.25%) Security Cleared
6 5 (31.25%) Windows 7
7 4 (25.00%) Active Directory
7 4 (25.00%) Finance
7 4 (25.00%) assyst
7 4 (25.00%) Spread Betting
7 4 (25.00%) Computer Science
7 4 (25.00%) SCCM
7 4 (25.00%) Data Analytics
7 4 (25.00%) Analytics
7 4 (25.00%) ServiceNow
7 4 (25.00%) ITIL Foundation Certificate
7 4 (25.00%) Analytical Skills
8 3 (18.75%) Problem Management
9 2 (12.50%) SLA
9 2 (12.50%) Change Management
9 2 (12.50%) Risk Management
9 2 (12.50%) ISO/IEC 27001
9 2 (12.50%) Continuous Improvement
10 1 (6.25%) SQL
10 1 (6.25%) SQL Server
10 1 (6.25%) MS Office
10 1 (6.25%) COM
10 1 (6.25%) MCP

Incident Management
Top Related IT Skills in Somerset by Category

For the 6 months to 17 September 2014, IT jobs across the Somerset region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Applications
1 1 (6.25%) MS Office
1 1 (6.25%) MS Excel
Business Applications
1 4 (25.00%) assyst
Communications & Networking
1 1 (6.25%) VoIP
1 1 (6.25%) Unified Communications
Database & Business Intelligence
1 1 (6.25%) SQL Server
General
1 4 (25.00%) Finance
2 1 (6.25%) Manufacturing
Job Titles
1 5 (31.25%) Analyst
2 4 (25.00%) Service Analyst
2 4 (25.00%) Business Manager
3 2 (12.50%) Service Manager
4 1 (6.25%) Help Desk Support
4 1 (6.25%) Help Desk Support Analyst
4 1 (6.25%) Desktop Engineer
4 1 (6.25%) Team Leader
4 1 (6.25%) Information Security Consultant
4 1 (6.25%) Consultant
4 1 (6.25%) Support Analyst
4 1 (6.25%) Help Desk Analyst
4 1 (6.25%) 1st Line Support
4 1 (6.25%) Applications Support
4 1 (6.25%) Security Consultant
4 1 (6.25%) Infrastructure Team Leader
4 1 (6.25%) Network Team Leader
4 1 (6.25%) IT Services Manager
4 1 (6.25%) Voice Specialist
4 1 (6.25%) 1st Line Support Analyst
Libraries, Frameworks & Software Standards
1 1 (6.25%) COM
Miscellaneous
1 4 (25.00%) Spread Betting
1 4 (25.00%) Computer Science
1 4 (25.00%) Analytical Skills
2 1 (6.25%) Management Information System
2 1 (6.25%) RMADS
Operating Systems
1 6 (37.50%) Windows
2 5 (31.25%) Windows 7
3 1 (6.25%) UNIX
3 1 (6.25%) Linux
Processes & Methodologies
1 13 (81.25%) ITIL
2 11 (68.75%) Service Management
3 9 (56.25%) ITSM
4 4 (25.00%) Data Analytics
4 4 (25.00%) Analytics
5 3 (18.75%) Problem Management
6 2 (12.50%) Risk Management
6 2 (12.50%) Change Management
6 2 (12.50%) Continuous Improvement
7 1 (6.25%) Service Delivery
7 1 (6.25%) PRINCE2
7 1 (6.25%) ERP
7 1 (6.25%) PRINCE
7 1 (6.25%) CAD
7 1 (6.25%) Configuration Management
7 1 (6.25%) Network Monitoring
7 1 (6.25%) Line Management
7 1 (6.25%) People Management
7 1 (6.25%) Validation
7 1 (6.25%) Scrum
Programming Languages
1 1 (6.25%) SQL
Qualifications
1 5 (31.25%) Degree
1 5 (31.25%) Security Cleared
2 4 (25.00%) ITIL Foundation Certificate
3 1 (6.25%) SC Cleared
3 1 (6.25%) MCP
3 1 (6.25%) MCSE
3 1 (6.25%) Microsoft Certification
3 1 (6.25%) PRINCE2 Certification
3 1 (6.25%) ITIL Certification
Quality Assurance & Compliance
1 2 (12.50%) SLA
1 2 (12.50%) ISO/IEC 27001
2 1 (6.25%) ISO 9001
2 1 (6.25%) TickIT
System Software
1 4 (25.00%) Active Directory
Systems Management
1 4 (25.00%) SCCM
Vendors
1 7 (43.75%) Microsoft
2 4 (25.00%) ServiceNow