The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Somerset region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 57 61 -
Rank change year-on-year
+4 -
Permanent jobs citing Incident Management 9 2 0
As % of all permanent IT jobs located in Somerset 1.429% 0.437% -
As % of the Processes & Methodologies category 1.837% 0.575% -
Number of salaries quoted 9 2 0
Average salary £19,500 £26,000 -
Average salary % change year-on-year
-25.00% -
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Somerset
Permanent IT job ads with a match in the
Processes & Methodologies category
490 348 321
As % of all permanent IT jobs located in Somerset 77.78% 75.98% 65.38%
Number of salaries quoted 451 330 297
Average salary £38,000 £39,160 £37,500
Average salary % change year-on-year
-2.96% +4.42%
90% offered a salary of more than £26,000 £25,000 £27,500
10% offered a salary of more than £50,000 £62,500 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
South West

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Somerset Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Somerset region.

Somerset Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Somerset region over the 3 months to 24 May 2013.

Somerset Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Somerset region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Bath 0 7 £19,500 -46.57%
Incident Management
South West

Incident Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Somerset region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 12 (80.00%) ITIL
2 7 (46.67%) VPN
2 7 (46.67%) Cisco
2 7 (46.67%) Cisco Certification
2 7 (46.67%) 3G
2 7 (46.67%) MPLS
3 6 (40.00%) Internet
3 6 (40.00%) ITIL Certification
3 6 (40.00%) CCNA
3 6 (40.00%) Fault Management
4 5 (33.33%) CCIP
4 5 (33.33%) ADSL
4 5 (33.33%) Ethernet
5 4 (26.67%) ISDN
5 4 (26.67%) Ericsson
5 4 (26.67%) Microsoft
5 4 (26.67%) Redback
5 4 (26.67%) Performance Management
5 4 (26.67%) xDSL
5 4 (26.67%) Management Information System
5 4 (26.67%) IPsec
5 4 (26.67%) Change Management
6 3 (20.00%) Firewall
6 3 (20.00%) VMware
6 3 (20.00%) VMware ESXi
6 3 (20.00%) QA
6 3 (20.00%) VMware Infrastructure
6 3 (20.00%) Process Management
6 3 (20.00%) SAN
6 3 (20.00%) CRM

Incident Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Somerset region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 1 (6.667%) ASP.NET
1 1 (6.667%) SOAP
1 1 (6.667%) XML
1 1 (6.667%) .NET
Application Platforms
1 1 (6.667%) ColdFusion
Applications
1 3 (20.00%) MS Office
Communications & Networking
1 7 (46.67%) VPN
1 7 (46.67%) 3G
1 7 (46.67%) MPLS
2 6 (40.00%) Internet
3 5 (33.33%) ADSL
3 5 (33.33%) Ethernet
4 4 (26.67%) ISDN
4 4 (26.67%) xDSL
4 4 (26.67%) IPsec
5 3 (20.00%) Firewall
5 3 (20.00%) SAN
6 2 (13.33%) Broadband
6 2 (13.33%) SDH
6 2 (13.33%) WAN
6 2 (13.33%) TCP/IP
6 2 (13.33%) DNS
6 2 (13.33%) OSPF
6 2 (13.33%) BGP
6 2 (13.33%) EIGRP
6 2 (13.33%) TACACS
Database & Business Intelligence
1 1 (6.667%) MySQL
Job Titles
1 5 (33.33%) Incident Manager
2 3 (20.00%) Technical Engineer
2 3 (20.00%) Operations Engineer
3 2 (13.33%) Analyst
3 2 (13.33%) Network Engineer
4 1 (6.667%) Support Analyst
4 1 (6.667%) Technical Support
4 1 (6.667%) Support Engineer
4 1 (6.667%) 2nd Line Support
4 1 (6.667%) Information Security Analyst
4 1 (6.667%) Security Analyst
4 1 (6.667%) Technical Support Analyst
4 1 (6.667%) Desktop Support Engineer
4 1 (6.667%) Technical Analyst
4 1 (6.667%) Desktop Engineer
4 1 (6.667%) Information Analyst
4 1 (6.667%) 2nd Line Support Engineer
4 1 (6.667%) Desktop Support
Miscellaneous
1 4 (26.67%) Management Information System
Operating Systems
1 1 (6.667%) Windows 7
1 1 (6.667%) Windows XP
1 1 (6.667%) UNIX
1 1 (6.667%) Windows
Processes & Methodologies
1 12 (80.00%) ITIL
2 6 (40.00%) Fault Management
3 4 (26.67%) Performance Management
3 4 (26.67%) Change Management
4 3 (20.00%) Process Management
4 3 (20.00%) CRM
5 1 (6.667%) Information Security
5 1 (6.667%) Problem Management
5 1 (6.667%) SIEM
5 1 (6.667%) Cyber Security
5 1 (6.667%) Penetration Testing
5 1 (6.667%) Six Sigma
Programming Languages
1 1 (6.667%) PHP
Qualifications
1 7 (46.67%) Cisco Certification
2 6 (40.00%) ITIL Certification
2 6 (40.00%) CCNA
3 5 (33.33%) CCIP
4 1 (6.667%) Six Sigma Green Belt
4 1 (6.667%) CCNP
Quality Assurance & Compliance
1 3 (20.00%) QA
System Software
1 3 (20.00%) VMware ESXi
1 3 (20.00%) VMware Infrastructure
Vendors
1 7 (46.67%) Cisco
2 4 (26.67%) Ericsson
2 4 (26.67%) Microsoft
2 4 (26.67%) Redback
3 3 (20.00%) VMware
Somerset, South West
This includes MPLS VPN, IP Access and associated overlay services, such as Application Performance Management (APM), and IPSec VPN, delivered over xDSL, EFM (copper and fibre), Leased Line,...
Questor Resourcing
Salary: to £35K + 5% bonus + 20% shift allowance
Posted: 21 May 2013