SLA Jobs in Somerset

Service Level Agreement (SLA)
South West > Somerset

The following table provides summary statistics for permanent job vacancies advertised in Somerset with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 33 42 47
Rank change year-on-year +9 +5 +8
Permanent jobs citing SLA 32 27 22
As % of all permanent jobs advertised in Somerset 4.48% 4.36% 3.35%
As % of the Quality Assurance & Compliance category 28.83% 25.71% 22.45%
Number of salaries quoted 31 19 13
10th Percentile - £26,800 -
25th Percentile £26,500 - £19,500
Median annual salary (50th Percentile) £35,000 £28,000 £30,000
Median % change year-on-year +25.00% -6.67% -32.58%
75th Percentile £57,000 £35,000 £33,750
90th Percentile - - £45,150
South West median annual salary £37,500 £35,000 £32,500
% change year-on-year +7.14% +7.69% -3.90%

All Quality Assurance and Compliance Skills
Somerset

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Somerset with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 111 105 98
As % of all permanent jobs advertised in Somerset 15.55% 16.96% 14.94%
Number of salaries quoted 71 59 40
10th Percentile £26,500 £28,000 £19,500
25th Percentile £30,385 £31,250 £31,125
Median annual salary (50th Percentile) £39,500 £45,000 £42,000
Median % change year-on-year -12.22% +7.14% +5.00%
75th Percentile £57,000 £57,750 £56,688
90th Percentile £68,750 £65,000 £62,625
South West median annual salary £52,396 £51,918 £50,000
% change year-on-year +0.92% +3.84% +7.53%

SLA
Job Vacancy Trend in Somerset

Job postings citing SLA as a proportion of all IT jobs advertised in Somerset.

Job vacancy trend for SLA in Somerset

SLA
Salary Trend in Somerset

3-month moving average salary quoted in jobs citing SLA in Somerset.

Salary trend for SLA in Somerset

SLA
Salary Histogram in Somerset

Salary distribution for jobs citing SLA in Somerset over the 6 months to 23 April 2024.

Salary histogram for SLA in Somerset

SLA
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Somerset region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yeovil - 13 £57,000 - 1
Portishead -6 8 £27,000 -3.57%
Bath +11 4 £35,000 +7.69%
Bridgwater - 4 £30,710 -
Frome -1 1 £30,000 -
SLA
South West

SLA
Co-occurring Skills and Capabilities in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (46.88%) Microsoft Exchange
Applications
1 4 (12.50%) Microsoft Office
Cloud Services
1 11 (34.38%) Microsoft 365
2 8 (25.00%) Azure
Communications & Networking
1 12 (37.50%) SAN
2 8 (25.00%) Remote Desktop
3 4 (12.50%) DHCP
3 4 (12.50%) DNS
4 2 (6.25%) Firewall
Database & Business Intelligence
1 8 (25.00%) Amazon RDS
General
1 26 (81.25%) Social Skills
2 13 (40.63%) Organisational Skills
3 12 (37.50%) Finance
4 2 (6.25%) Manufacturing
4 2 (6.25%) Retail
Job Titles
1 13 (40.63%) Support Engineer
2 8 (25.00%) 1st Line Engineer
3 7 (21.88%) Deskside Engineer
4 4 (12.50%) Service Desk Manager
4 4 (12.50%) Service Manager
5 3 (9.38%) Senior
6 2 (6.25%) Coordinator
6 2 (6.25%) Help Desk Coordinator
6 2 (6.25%) IT Support
6 2 (6.25%) IT Support Technician
6 2 (6.25%) IT Technician
6 2 (6.25%) Lead
6 2 (6.25%) Service Desk Team Leader
6 2 (6.25%) Support Technician
6 2 (6.25%) Team Leader
7 1 (3.13%) 3rd Line Support Engineer
7 1 (3.13%) IT Engineer
7 1 (3.13%) IT Infrastructure Engineer
7 1 (3.13%) Senior Infrastructure Engineer
7 1 (3.13%) Senior IT Engineer
Miscellaneous
1 12 (37.50%) Clustering
Operating Systems
1 15 (46.88%) Windows
2 13 (40.63%) AIX
3 2 (6.25%) Windows 10
4 1 (3.13%) Linux
4 1 (3.13%) Windows Server
Processes & Methodologies
1 23 (71.88%) ITIL
2 12 (37.50%) Continuous Improvement
2 12 (37.50%) Customer Requirements
2 12 (37.50%) Customer Service
3 10 (31.25%) Service Delivery
4 8 (25.00%) Customer-Centricity
4 8 (25.00%) Service Management
5 2 (6.25%) CAFM
5 2 (6.25%) Change Management
5 2 (6.25%) Line Management
6 1 (3.13%) Infrastructure Engineering
6 1 (3.13%) Performance Metrics
6 1 (3.13%) Service Desk Management
6 1 (3.13%) Ticket Management
Programming Languages
1 12 (37.50%) SQL
Qualifications
1 13 (40.63%) ITIL Certification
1 13 (40.63%) SC Cleared
1 13 (40.63%) Security Cleared
2 11 (34.38%) Degree
3 8 (25.00%) ITIL Foundation Certificate
3 8 (25.00%) Microsoft Certification
4 3 (9.38%) DV Cleared
5 1 (3.13%) A+ Certification
Quality Assurance & Compliance
1 1 (3.13%) GDPR
System Software
1 15 (46.88%) Active Directory
2 14 (43.75%) VMware Infrastructure
3 1 (3.13%) Hyper-V
Systems Management
1 12 (37.50%) Backup Exec
1 12 (37.50%) NetBackup
Vendors
1 23 (71.88%) Microsoft
2 14 (43.75%) VMware
3 13 (40.63%) Hitachi
3 13 (40.63%) NetApp
4 12 (37.50%) Oracle
4 12 (37.50%) Snow
4 12 (37.50%) Veritas
5 10 (31.25%) IBM
6 2 (6.25%) Google