The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Somerset region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 63 - 66
Rank change year-on-year
- 0
Permanent jobs requiring a Technical Support 18 0 1
As % of all permanent IT jobs located in Somerset 2.27% - 0.19%
As % of the Job Titles category 2.38% - 0.19%
Number of salaries quoted 18 0 1
Average salary £27,000 - £22,500
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
756 541 533
As % of all permanent IT jobs located in Somerset 95.45% 96.43% 99.26%
Number of salaries quoted 684 461 489
Average salary £35,500 £35,000 £35,000
Average salary % change year-on-year
+1.42% -
90% offered a salary of more than £24,000 £21,500 £24,500
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
South West

Technical Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Somerset

Technical Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Somerset region.

Technical Support Salary Trend in Somerset

Technical Support
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Technical Support across the Somerset region over the 3 months to 25 July 2014.

Technical Support Salary Histogram in Somerset

Technical Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Somerset region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - 12 £27,000 - 4
Minehead - 3 £25,000 -
Weston-super-Mare - 2 £21,264 -
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Somerset

For the 6 months to 25 July 2014, IT jobs across the Somerset region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 23 (100.00%) Windows
2 17 (73.91%) MS Exchange
3 15 (65.22%) SQL Server
3 15 (65.22%) VMware
4 12 (52.17%) Windows Server 2008
4 12 (52.17%) Active Directory
4 12 (52.17%) Windows Server 2012
5 9 (39.13%) Windows Server 2003
5 9 (39.13%) Client/Server
5 9 (39.13%) Degree
5 9 (39.13%) Mathematics
5 9 (39.13%) VMware Infrastructure
5 9 (39.13%) Disaster Recovery
6 8 (34.78%) Exchange Server 2010
7 6 (26.09%) MS Excel
7 6 (26.09%) SAN
7 6 (26.09%) LAN
7 6 (26.09%) WAN
7 6 (26.09%) Microsoft
8 3 (13.04%) Structured Cabling
8 3 (13.04%) MS Office
8 3 (13.04%) ITIL
8 3 (13.04%) MCITP
8 3 (13.04%) Windows 7
9 2 (8.70%) Firewall
9 2 (8.70%) Windows 8
9 2 (8.70%) Lync
10 1 (4.35%) Advertising
10 1 (4.35%) Bash Shell
10 1 (4.35%) UNIX

Technical Support
Top Related IT Skills in Somerset by Category

For the 6 months to 25 July 2014, IT jobs across the Somerset region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (73.91%) MS Exchange
2 8 (34.78%) Exchange Server 2010
3 2 (8.70%) Lync
Applications
1 6 (26.09%) MS Excel
2 3 (13.04%) MS Office
Communications & Networking
1 6 (26.09%) LAN
1 6 (26.09%) WAN
1 6 (26.09%) SAN
2 3 (13.04%) Structured Cabling
3 2 (8.70%) Firewall
Database & Business Intelligence
1 15 (65.22%) SQL Server
General
1 1 (4.35%) Advertising
Miscellaneous
1 9 (39.13%) Client/Server
1 9 (39.13%) Mathematics
Operating Systems
1 23 (100.00%) Windows
2 12 (52.17%) Windows Server 2008
2 12 (52.17%) Windows Server 2012
3 9 (39.13%) Windows Server 2003
4 3 (13.04%) Windows 7
5 2 (8.70%) Windows 8
6 1 (4.35%) UNIX
6 1 (4.35%) AIX
Processes & Methodologies
1 9 (39.13%) Disaster Recovery
2 3 (13.04%) ITIL
Programming Languages
1 1 (4.35%) Shell Script
1 1 (4.35%) Bash Shell
Qualifications
1 9 (39.13%) Degree
2 3 (13.04%) MCITP
System Software
1 12 (52.17%) Active Directory
2 9 (39.13%) VMware Infrastructure
Vendors
1 15 (65.22%) VMware
2 6 (26.09%) Microsoft
3 1 (4.35%) Red Hat
3 1 (4.35%) IBM
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