The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 52 75 66
Rank change year-on-year
+23 -9
Permanent jobs requiring a Technical Support 13 5 2
As % of all permanent IT jobs located in Somerset 2.35% 0.73% 0.30%
As % of the Job Titles category 2.52% 0.76% 0.31%
Number of salaries quoted 12 5 1
Average salary £32,500 £40,000 £25,000
Average salary % change year-on-year
-18.75% +60.00%
UK excluding London average salary £30,000 £28,500 £30,500
% change year-on-year
+5.26% -6.55%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
516 654 645
As % of all permanent IT jobs located in Somerset 93.14% 95.61% 96.70%
Number of salaries quoted 443 560 584
Average salary £35,000 £36,700 £35,000
Average salary % change year-on-year
-4.63% +4.85%
90% offered a salary of more than £23,500 £24,000 £22,000
10% offered a salary of more than £50,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Somerset

Technical Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Somerset region.

Technical Support Salary Trend in Somerset

Technical Support
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Technical Support across the Somerset region over the 3 months to 1 May 2015.

Technical Support Salary Histogram in Somerset

Technical Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Somerset region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +16 5 £25,000 -37.50%
Shepton Mallet - 1 £16,750 -
Technical Support
South West

Technical Support
Top 30 Related IT Skills in Somerset

For the 6 months to 1 May 2015, IT jobs across the Somerset region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 10 (55.56%) Service Delivery
2 9 (50.00%) Statistics
3 8 (44.44%) Service Management
4 7 (38.89%) Windows
5 4 (22.22%) Manufacturing
5 4 (22.22%) HNC
5 4 (22.22%) Adobe
5 4 (22.22%) CAD
6 3 (16.67%) MS Exchange
7 2 (11.11%) MS Excel
7 2 (11.11%) CRM
7 2 (11.11%) Active Directory
7 2 (11.11%) Microsoft Certification
7 2 (11.11%) Microsoft
7 2 (11.11%) Intranet
7 2 (11.11%) Dreamweaver
7 2 (11.11%) Acrobat
7 2 (11.11%) HTML
7 2 (11.11%) MCSE
7 2 (11.11%) MySQL
7 2 (11.11%) Oracle
7 2 (11.11%) SQL Server
7 2 (11.11%) Photoshop
7 2 (11.11%) IIS
7 2 (11.11%) Adobe Illustrator
7 2 (11.11%) InDesign
7 2 (11.11%) Marketing
7 2 (11.11%) Degree
7 2 (11.11%) Graphic Design
7 2 (11.11%) HTML5

Technical Support
Top Related IT Skills in Somerset by Category

For the 6 months to 1 May 2015, IT jobs across the Somerset region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (16.67%) MS Exchange
2 2 (11.11%) IIS
Applications
1 2 (11.11%) MS Excel
1 2 (11.11%) Acrobat
1 2 (11.11%) Photoshop
1 2 (11.11%) Adobe Illustrator
1 2 (11.11%) InDesign
2 1 (5.56%) MS Office
Business Applications
1 1 (5.56%) Sage 1000
Communications & Networking
1 2 (11.11%) Intranet
2 1 (5.56%) DSL
2 1 (5.56%) VoIP
2 1 (5.56%) Ethernet
Database & Business Intelligence
1 2 (11.11%) MySQL
1 2 (11.11%) SQL Server
Development Applications
1 2 (11.11%) Dreamweaver
General
1 4 (22.22%) Manufacturing
2 2 (11.11%) Marketing
Libraries, Frameworks & Software Standards
1 2 (11.11%) HTML
1 2 (11.11%) HTML5
Miscellaneous
1 9 (50.00%) Statistics
2 2 (11.11%) Graphic Design
3 1 (5.56%) Video Conferencing
3 1 (5.56%) Mathematics
Operating Systems
1 7 (38.89%) Windows
2 1 (5.56%) Windows Server 2008
2 1 (5.56%) Windows 7
2 1 (5.56%) Windows 8
2 1 (5.56%) Windows 2000
2 1 (5.56%) Windows Server 2003
2 1 (5.56%) Windows XP
Processes & Methodologies
1 10 (55.56%) Service Delivery
2 8 (44.44%) Service Management
3 4 (22.22%) CAD
4 2 (11.11%) CRM
4 2 (11.11%) Email Marketing
5 1 (5.56%) Network Monitoring
5 1 (5.56%) Incident Management
5 1 (5.56%) ITIL
Programming Languages
1 1 (5.56%) Java
1 1 (5.56%) C
Qualifications
1 4 (22.22%) HNC
2 2 (11.11%) Microsoft Certification
2 2 (11.11%) MCSE
2 2 (11.11%) Degree
3 1 (5.56%) MCP
3 1 (5.56%) MCSA
3 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.56%) SLA
System Software
1 2 (11.11%) Active Directory
Systems Management
1 1 (5.56%) SCCM
1 1 (5.56%) WSUS
Vendors
1 4 (22.22%) Adobe
2 2 (11.11%) Microsoft
2 2 (11.11%) Oracle
3 1 (5.56%) Red Hat
3 1 (5.56%) Sage