The statistics below represent IT jobs advertised across the Somerset region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Technical Support
South West / Somerset
Rank 69 65 54
Rank change year-on-year
-4 -11
Permanent jobs requiring a Technical Support 1 8 6
As % of all permanent IT jobs located in Somerset 0.18% 1.34% 1.17%
As % of the Job Titles category 0.18% 1.36% 1.20%
Number of salaries quoted 1 4 6
Median salary £30,000 £24,862 £21,000
Median salary % change year-on-year
+20.66% +18.38%
UK excluding London median salary £27,000 £29,000 £32,500
% change year-on-year
-6.89% -10.76%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
555 589 500
As % of all permanent IT jobs located in Somerset 97.88% 98.33% 97.66%
Number of salaries quoted 463 523 449
Median salary £40,000 £36,500 £35,000
Median salary % change year-on-year
+9.58% +4.28%
90% offered a salary of more than £25,000 £23,500 £21,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in Somerset

The demand trend of job ads across the Somerset region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Somerset

Technical Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Somerset region.

Technical Support Salary Trend in Somerset

Technical Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Somerset region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +4 1 £30,000 +15.38%
Technical Support
South West

Technical Support Skill Set
Top 30 Related IT Skills in Somerset

For the 6 months to 17 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring Technical Support in the job title.

1 7 (63.64%) Windows
1 7 (63.64%) Active Directory
1 7 (63.64%) Windows Server
2 5 (45.45%) MS Excel
2 5 (45.45%) Microsoft
3 4 (36.36%) Migration
3 4 (36.36%) SQL
3 4 (36.36%) IIS
3 4 (36.36%) MS Office
3 4 (36.36%) MS Exchange
3 4 (36.36%) DNS
3 4 (36.36%) Email Migration
4 3 (27.27%) vSphere
4 3 (27.27%) Change Control
4 3 (27.27%) Office 365
4 3 (27.27%) Virtual Environments
4 3 (27.27%) VMS
4 3 (27.27%) Disaster Recovery
4 3 (27.27%) Firewall
4 3 (27.27%) VLAN
5 2 (18.18%) CRM
6 1 (9.09%) MS PowerPoint
6 1 (9.09%) Line Management
6 1 (9.09%) Mentoring
6 1 (9.09%) Payment Gateway
6 1 (9.09%) Embedded Systems
6 1 (9.09%) Case Management
6 1 (9.09%) C
6 1 (9.09%) C++
6 1 (9.09%) MCP

Technical Support Skill Set
Top Related IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (36.36%) IIS
1 4 (36.36%) MS Exchange
Applications
1 5 (45.45%) MS Excel
2 4 (36.36%) MS Office
3 1 (9.09%) MS PowerPoint
Business Applications
1 1 (9.09%) Payment Gateway
Cloud Services
1 3 (27.27%) Office 365
Communications & Networking
1 4 (36.36%) DNS
2 3 (27.27%) Firewall
2 3 (27.27%) VLAN
Development Applications
1 1 (9.09%) Eclipse
Miscellaneous
1 1 (9.09%) Embedded Systems
Operating Systems
1 7 (63.64%) Windows
1 7 (63.64%) Windows Server
2 3 (27.27%) VMS
Processes & Methodologies
1 4 (36.36%) Email Migration
1 4 (36.36%) Migration
2 3 (27.27%) Change Control
2 3 (27.27%) Disaster Recovery
2 3 (27.27%) Virtual Environments
3 2 (18.18%) CRM
4 1 (9.09%) Case Management
4 1 (9.09%) Line Management
4 1 (9.09%) Mentoring
4 1 (9.09%) Unit Testing
Programming Languages
1 4 (36.36%) SQL
2 1 (9.09%) C
2 1 (9.09%) C++
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) MCP
Quality Assurance & Compliance
1 1 (9.09%) QA
System Software
1 7 (63.64%) Active Directory
2 3 (27.27%) vSphere
Vendors
1 5 (45.45%) Microsoft