The statistics below represent IT jobs advertised across the Somerset region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 64 70 64
Rank change year-on-year
+6 -6
Permanent jobs requiring a Technical Support 13 2 15
As % of all permanent IT jobs located in Somerset 2.02% 0.34% 1.93%
As % of the Job Titles category 2.08% 0.34% 2.02%
Number of salaries quoted 13 2 14
Median salary £27,500 £29,250 £27,000
Median salary % change year-on-year
-5.98% +8.33%
90% offered a salary of more than £22,600 £22,650 £25,600
10% offered a salary of more than £34,000 £35,850 £45,500
UK excluding London median salary £29,500 £28,000 £30,000
% change year-on-year
+5.35% -6.66%
Technical Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
626 586 743
As % of all permanent IT jobs located in Somerset 97.05% 98.49% 95.75%
Number of salaries quoted 555 473 624
Median salary £40,750 £37,500 £35,000
Median salary % change year-on-year
+8.66% +7.14%
90% offered a salary of more than £23,000 £22,500 £22,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend in Somerset

The demand trend of job ads across the Somerset region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Somerset

Technical Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Somerset region.

Technical Support Salary Trend in Somerset

Technical Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Somerset region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Clevedon - 8 £28,000 -
Taunton -5 3 £23,000 +9.52%
Bath -8 2 £22,500 -40.00%
Technical Support
South West

Technical Support Skill Set
Top 30 Related IT Skills in Somerset

For the 6 months to 28 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring Technical Support in the job title.

1 9 (60.00%) Windows
1 9 (60.00%) Active Directory
1 9 (60.00%) Windows Server
2 8 (53.33%) Microsoft
2 8 (53.33%) MS Excel
3 7 (46.67%) SQL
3 7 (46.67%) IIS
4 6 (40.00%) MS Exchange
4 6 (40.00%) DNS
4 6 (40.00%) Migration
4 6 (40.00%) Email Migration
5 5 (33.33%) MS Office
6 3 (20.00%) VMS
6 3 (20.00%) Disaster Recovery
6 3 (20.00%) Firewall
6 3 (20.00%) VLAN
6 3 (20.00%) Virtual Environments
6 3 (20.00%) vSphere
6 3 (20.00%) Change Control
6 3 (20.00%) Office 365
7 2 (13.33%) QA
7 2 (13.33%) Line Management
7 2 (13.33%) Payment Gateway
7 2 (13.33%) Case Management
7 2 (13.33%) Degree
7 2 (13.33%) CRM
7 2 (13.33%) MCP
8 1 (6.67%) Unix
8 1 (6.67%) Resource Management
8 1 (6.67%) MS PowerPoint

Technical Support Skill Set
Top Related IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (46.67%) IIS
2 6 (40.00%) MS Exchange
Applications
1 8 (53.33%) MS Excel
2 5 (33.33%) MS Office
3 1 (6.67%) MS PowerPoint
Business Applications
1 2 (13.33%) Payment Gateway
Cloud Services
1 3 (20.00%) Office 365
Communications & Networking
1 6 (40.00%) DNS
2 3 (20.00%) Firewall
2 3 (20.00%) VLAN
Miscellaneous
1 1 (6.67%) Virtual Team
Operating Systems
1 9 (60.00%) Windows
1 9 (60.00%) Windows Server
2 3 (20.00%) VMS
3 1 (6.67%) Unix
Processes & Methodologies
1 6 (40.00%) Email Migration
1 6 (40.00%) Migration
2 3 (20.00%) Change Control
2 3 (20.00%) Disaster Recovery
2 3 (20.00%) Virtual Environments
3 2 (13.33%) Case Management
3 2 (13.33%) CRM
3 2 (13.33%) Line Management
4 1 (6.67%) Capacity Planning
4 1 (6.67%) Planning and Forecasting
4 1 (6.67%) Resource Management
Programming Languages
1 7 (46.67%) SQL
Qualifications
1 2 (13.33%) Degree
1 2 (13.33%) MCP
Quality Assurance & Compliance
1 2 (13.33%) QA
System Software
1 9 (60.00%) Active Directory
2 3 (20.00%) vSphere
Vendors
1 8 (53.33%) Microsoft