The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Somerset region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Technical Support
Rank - 58 54
Permanent jobs requiring a Technical Support 0 1 8
As % of all permanent IT jobs located in Somerset - 0.207% 1.498%
As % of the Job Titles category - 0.210% 1.524%
Number of salaries quoted 0 1 8
Average salary - £22,500 £25,000
Average salary % change year-on-year
- -10.00%
UK excluding London average salary £30,500 £30,000 £28,500
% change year-on-year
+1.66% +5.26%
All Job Titles
Somerset
Permanent IT job ads with a match in the
Job Titles category
607 477 525
As % of all permanent IT jobs located in Somerset 96.04% 98.96% 98.31%
Number of salaries quoted 532 447 492
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,000 £25,000 £22,000
10% offered a salary of more than £50,000 £50,000 £52,500
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
Technical Support
South West

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Somerset region as a proportion of the total demand within the Job Titles category.

Somerset Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Somerset region.

Somerset Technical Support Salary Trend

Technical Support
Top 25 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Somerset region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (75.00%) SQL Server
1 3 (75.00%) MS Office
1 3 (75.00%) Windows
1 3 (75.00%) IBM Notes
1 3 (75.00%) Lotus Domino
1 3 (75.00%) CRM
1 3 (75.00%) Business Intelligence
1 3 (75.00%) Active Directory
1 3 (75.00%) Lotus
1 3 (75.00%) Dynamics NAV
1 3 (75.00%) Dynamics CRM
2 1 (25.00%) Incident Management
2 1 (25.00%) Six Sigma Green Belt
2 1 (25.00%) Internet
2 1 (25.00%) Six Sigma
2 1 (25.00%) ITIL Certification
2 1 (25.00%) PHP
2 1 (25.00%) .NET
2 1 (25.00%) MySQL
2 1 (25.00%) ColdFusion
2 1 (25.00%) ASP.NET
2 1 (25.00%) SOAP
2 1 (25.00%) XML
2 1 (25.00%) ITIL
2 1 (25.00%) UNIX

Technical Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Somerset region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (25.00%) .NET
1 1 (25.00%) ASP.NET
1 1 (25.00%) SOAP
1 1 (25.00%) XML
Application Platforms
1 3 (75.00%) IBM Notes
1 3 (75.00%) Lotus Domino
2 1 (25.00%) ColdFusion
Applications
1 3 (75.00%) MS Office
Business Applications
1 3 (75.00%) Dynamics NAV
1 3 (75.00%) Dynamics CRM
Communications & Networking
1 1 (25.00%) Internet
Database & Business Intelligence
1 3 (75.00%) SQL Server
2 1 (25.00%) MySQL
Operating Systems
1 3 (75.00%) Windows
2 1 (25.00%) UNIX
Processes & Methodologies
1 3 (75.00%) CRM
1 3 (75.00%) Business Intelligence
2 1 (25.00%) Incident Management
2 1 (25.00%) Six Sigma
2 1 (25.00%) ITIL
Programming Languages
1 1 (25.00%) PHP
Qualifications
1 1 (25.00%) Six Sigma Green Belt
1 1 (25.00%) ITIL Certification
System Software
1 3 (75.00%) Active Directory
Vendors
1 3 (75.00%) Lotus