The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 359 370 342
Rank change year-on-year
+11 -28
Permanent jobs requiring a 1st Line Support Analyst 74 103 128
As % of all permanent IT jobs located in the South East 0.40% 0.49% 0.55%
As % of the Job Titles category 0.42% 0.50% 0.57%
Number of salaries quoted 61 88 125
Median salary £20,000 £21,500 £21,250
Median salary % change year-on-year
-6.97% +1.17%
90% offered a salary of more than £17,750 £17,500 £18,000
10% offered a salary of more than £27,500 £25,100 £24,640
UK excluding London median salary £20,000 £20,250 £20,500
% change year-on-year
-1.23% -1.21%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17793 20422 22303
As % of all permanent IT jobs located in the South East 96.92% 97.10% 96.54%
Number of salaries quoted 15163 16650 18011
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 28 June 2016.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +45 24 £22,500 -3.22% 1
Oxfordshire -10 12 £22,500 +2.27% 1
Kent +1 8 £22,500 +18.42% 1
Buckinghamshire +23 7 £20,000 +5.26%
Hampshire -11 7 £19,000 -15.55%
East Sussex +4 6 £21,750 -3.33% 1
West Sussex -14 6 £20,000 +8.10% 1
Berkshire +9 3 £25,000 +34.22% 1
Middlesex - 1 £23,000 -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 28 June 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Analyst in the job title.

1 111 (66.87%) Windows
2 89 (53.61%) Microsoft
3 65 (39.16%) Active Directory
3 65 (39.16%) MS Office
4 64 (38.55%) MS Excel
5 51 (30.72%) SLA
6 50 (30.12%) Windows Server
7 49 (29.52%) Windows 7
8 44 (26.51%) MS Exchange
9 35 (21.08%) Windows XP
10 34 (20.48%) Office 365
11 29 (17.47%) Windows 8
12 28 (16.87%) ITIL
13 27 (16.27%) TCP/IP
14 26 (15.66%) Windows Server 2008
15 25 (15.06%) VMware
16 24 (14.46%) CCNA
16 24 (14.46%) Cisco Certification
17 22 (13.25%) Microsoft Certification
17 22 (13.25%) HP
17 22 (13.25%) DNS
18 21 (12.65%) Hyper-V
18 21 (12.65%) Exchange Server 2010
19 20 (12.05%) Exchange Server 2007
19 20 (12.05%) Windows Server 2012
20 18 (10.84%) Cisco
21 17 (10.24%) Firewall
21 17 (10.24%) VMware Infrastructure
21 17 (10.24%) Problem Management
22 16 (9.64%) Coaching

1st Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (26.51%) MS Exchange
2 21 (12.65%) Exchange Server 2010
3 20 (12.05%) Exchange Server 2007
4 9 (5.42%) Exchange Server 2003
5 8 (4.82%) Exchange Server 2013
6 7 (4.22%) Exchange Server 2000
7 5 (3.01%) SharePoint
8 4 (2.41%) IIS
9 3 (1.81%) IBM Notes
Applications
1 65 (39.16%) MS Office
2 64 (38.55%) MS Excel
3 3 (1.81%) MS PowerPoint
4 2 (1.20%) MS Visio
Business Applications
1 1 (0.60%) SAP Oil and Gas
Cloud Services
1 34 (20.48%) Office 365
2 4 (2.41%) Dropbox
3 1 (0.60%) SaaS
Communications & Networking
1 27 (16.27%) TCP/IP
2 22 (13.25%) DNS
3 17 (10.24%) Firewall
4 11 (6.63%) DHCP
4 11 (6.63%) VoIP
5 9 (5.42%) Extranet
5 9 (5.42%) SSL
6 7 (4.22%) Internet
6 7 (4.22%) IP Telephony
7 6 (3.61%) SAN
8 3 (1.81%) ADSL
8 3 (1.81%) LAN
8 3 (1.81%) SMTP
8 3 (1.81%) VPN
8 3 (1.81%) WAN
8 3 (1.81%) Wireless
9 2 (1.20%) Cisco IPT
10 1 (0.60%) Broadband
10 1 (0.60%) GPRS
10 1 (0.60%) POP3
Database & Business Intelligence
1 10 (6.02%) SQL Server
2 4 (2.41%) SQL Server 2008
3 3 (1.81%) SQL Server 2012
4 1 (0.60%) BusinessObjects
4 1 (0.60%) SQL Server 2014
General
1 11 (6.63%) Finance
2 3 (1.81%) Automotive
3 2 (1.20%) Manufacturing
3 2 (1.20%) Telecoms
4 1 (0.60%) Back Office
4 1 (0.60%) Electronics
4 1 (0.60%) Japanese Language
4 1 (0.60%) Marketing
4 1 (0.60%) Pharmaceutical
4 1 (0.60%) Retail
Miscellaneous
1 14 (8.43%) Analytical Skills
2 9 (5.42%) Blackberry
3 4 (2.41%) Computer Science
4 3 (1.81%) Data Centre
4 3 (1.81%) Fat Client
4 3 (1.81%) Management Information System
4 3 (1.81%) Thin Client
5 2 (1.20%) Video Conferencing
6 1 (0.60%) Driving Licence
6 1 (0.60%) EPoS
6 1 (0.60%) Statistics
Operating Systems
1 111 (66.87%) Windows
2 50 (30.12%) Windows Server
3 49 (29.52%) Windows 7
4 35 (21.08%) Windows XP
5 29 (17.47%) Windows 8
6 26 (15.66%) Windows Server 2008
7 20 (12.05%) Windows Server 2012
8 15 (9.04%) Android
8 15 (9.04%) Apple iOS
9 14 (8.43%) Windows Server 2003
9 14 (8.43%) Windows Vista
10 7 (4.22%) Windows 2000 Server
11 6 (3.61%) Windows 10
12 4 (2.41%) Linux
13 1 (0.60%) VMS
Processes & Methodologies
1 28 (16.87%) ITIL
2 17 (10.24%) Problem Management
3 16 (9.64%) Coaching
4 11 (6.63%) Incident Management
5 10 (6.02%) Kalman Filter
5 10 (6.02%) Network Monitoring
5 10 (6.02%) Web Filtering
6 7 (4.22%) Data Entry
6 7 (4.22%) Knowledge Management
7 6 (3.61%) ITSM
7 6 (3.61%) Network Management
7 6 (3.61%) Time Management
7 6 (3.61%) Validation
8 4 (2.41%) Business Continuity
8 4 (2.41%) Continuous Improvement
8 4 (2.41%) Data Protection
8 4 (2.41%) Root Cause Analysis
8 4 (2.41%) Service Delivery
8 4 (2.41%) Service Management
8 4 (2.41%) Software Testing
Programming Languages
1 12 (7.23%) SQL
2 7 (4.22%) VB
3 5 (3.01%) C
4 4 (2.41%) C#
5 3 (1.81%) Java
6 2 (1.20%) PowerShell
Qualifications
1 24 (14.46%) CCNA
1 24 (14.46%) Cisco Certification
2 22 (13.25%) Microsoft Certification
3 14 (8.43%) Degree
3 14 (8.43%) SC Cleared
3 14 (8.43%) Security Cleared
4 10 (6.02%) Network+ Certification
5 8 (4.82%) MCDST
5 8 (4.82%) MCP
5 8 (4.82%) MCSE
6 7 (4.22%) MCITP
7 6 (3.61%) MCSA
8 2 (1.20%) DBS Check
9 1 (0.60%) HND
Quality Assurance & Compliance
1 51 (30.72%) SLA
2 2 (1.20%) ISO/IEC 27001
System Software
1 65 (39.16%) Active Directory
2 21 (12.65%) Hyper-V
3 17 (10.24%) VMware Infrastructure
4 5 (3.01%) XenApp
5 3 (1.81%) XenDesktop
6 2 (1.20%) Virtual Machines
7 1 (0.60%) VMware ESXi
7 1 (0.60%) VMware Server
7 1 (0.60%) vSphere
Systems Management
1 9 (5.42%) Backup Exec
2 6 (3.61%) Nagios
Vendors
1 89 (53.61%) Microsoft
2 25 (15.06%) VMware
3 22 (13.25%) HP
4 18 (10.84%) Cisco
5 15 (9.04%) Sophos
6 12 (7.23%) Citrix
7 10 (6.02%) Extreme Networks
7 10 (6.02%) SolarWinds
7 10 (6.02%) SonicWALL
8 9 (5.42%) Dell
8 9 (5.42%) Symantec
9 8 (4.82%) Veeam
10 5 (3.01%) WatchGuard
11 3 (1.81%) Apple
11 3 (1.81%) IBM
11 3 (1.81%) Juniper
12 2 (1.20%) Adobe
12 2 (1.20%) Avaya
13 1 (0.60%) Mitel
13 1 (0.60%) SAP
Kent
Marcus Donald People
Salary: £19000 - £23000 per annum
Posted: 20 hours ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £16000 per annum
Posted: 3 days ago
Horsham, West Sussex
Lorien Resourcing
Salary: £18000 - £22000 per annum + DPO + Excellent company benefits
Posted: 4 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum 30 days holiday + excellent pension
Posted: 6 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 3 days ago
Guildford
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 19 days ago