The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 350 365 391
Rank change year-on-year
+15 +26
Permanent jobs requiring a 1st Line Support Analyst 65 102 81
As % of all permanent IT jobs located in the South East 0.37% 0.48% 0.37%
As % of the Job Titles category 0.39% 0.50% 0.38%
Number of salaries quoted 49 96 77
Median salary £21,250 £20,875 £21,250
Median salary % change year-on-year
+1.79% -1.76%
90% offered a salary of more than £19,000 £18,500 £17,000
10% offered a salary of more than £25,000 £25,000 £27,000
UK excluding London median salary £21,250 £20,500 £20,000
% change year-on-year
+3.65% +2.50%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
16876 20344 21229
As % of all permanent IT jobs located in the South East 96.97% 96.58% 96.75%
Number of salaries quoted 14101 17059 16603
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

1st Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 29 September 2016.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +33 17 £19,500 -9.30% 1
Surrey +34 14 £22,250 +7.22%
Oxfordshire +1 10 £23,875 +8.52% 1
Hampshire -4 10 £21,250 +6.25%
Kent +12 5 - -
Berkshire +15 4 £24,250 +15.47% 1
West Sussex +9 3 £21,000 -1.17%
East Sussex +8 2 £17,750 -11.25%
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 September 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Analyst in the job title.

1 84 (60.87%) Windows
2 65 (47.10%) Active Directory
3 54 (39.13%) Microsoft
4 52 (37.68%) MS Excel
5 46 (33.33%) MS Office
6 44 (31.88%) ITIL
7 39 (28.26%) SLA
8 31 (22.46%) Cisco
9 28 (20.29%) MS Exchange
10 25 (18.12%) Windows 7
11 23 (16.67%) Windows 8
12 20 (14.49%) CCNA
12 20 (14.49%) Cisco Certification
12 20 (14.49%) Windows XP
13 19 (13.77%) VoIP
13 19 (13.77%) Windows Server
14 18 (13.04%) Degree
14 18 (13.04%) TCP/IP
15 15 (10.87%) HP
16 14 (10.14%) Network Monitoring
17 13 (9.42%) SC Cleared
17 13 (9.42%) Security Cleared
17 13 (9.42%) Office 365
17 13 (9.42%) Citrix
17 13 (9.42%) SQL
18 12 (8.70%) Sophos
18 12 (8.70%) Network+ Certification
18 12 (8.70%) SolarWinds
18 12 (8.70%) Kalman Filter
18 12 (8.70%) Analytical Skills

1st Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (20.29%) MS Exchange
2 5 (3.62%) Exchange Server 2003
2 5 (3.62%) Exchange Server 2010
3 3 (2.17%) Exchange Server 2013
3 3 (2.17%) IBM Notes
4 2 (1.45%) Exchange Server 2000
4 2 (1.45%) Exchange Server 2007
4 2 (1.45%) IIS
4 2 (1.45%) SharePoint
5 1 (0.72%) Skype for Business
Applications
1 52 (37.68%) MS Excel
2 46 (33.33%) MS Office
3 2 (1.45%) MS PowerPoint
Business Applications
1 4 (2.90%) SAP Oil and Gas
Cloud Services
1 13 (9.42%) Office 365
2 5 (3.62%) Dropbox
3 1 (0.72%) SaaS
Communications & Networking
1 19 (13.77%) VoIP
2 18 (13.04%) TCP/IP
3 10 (7.25%) DHCP
3 10 (7.25%) DNS
4 9 (6.52%) Firewall
5 8 (5.80%) IP Telephony
5 8 (5.80%) SAN
6 4 (2.90%) Cisco IPT
6 4 (2.90%) VPN
6 4 (2.90%) Wireless
7 3 (2.17%) LAN
8 1 (0.72%) ADSL
8 1 (0.72%) Broadband
8 1 (0.72%) FTP
8 1 (0.72%) GPRS
8 1 (0.72%) Internet
8 1 (0.72%) POP3
8 1 (0.72%) PSTN
8 1 (0.72%) SMTP
8 1 (0.72%) WAN
Database & Business Intelligence
1 7 (5.07%) SQL Server
2 4 (2.90%) SQL Server 2008
3 3 (2.17%) SQL Server 2012
4 1 (0.72%) SQL Server 2014
General
1 8 (5.80%) Finance
2 6 (4.35%) Spanish Language
2 6 (4.35%) Telecoms
3 5 (3.62%) Manufacturing
3 5 (3.62%) Marketing
4 4 (2.90%) Electronics
5 3 (2.17%) Automotive
6 2 (1.45%) German Language
6 2 (1.45%) Retail
7 1 (0.72%) Back Office
Libraries, Frameworks & Software Standards
1 2 (1.45%) CSS
1 2 (1.45%) CSS3
1 2 (1.45%) HTML
2 1 (0.72%) COM
Miscellaneous
1 12 (8.70%) Analytical Skills
2 10 (7.25%) Computer Science
3 4 (2.90%) Data Centre
4 3 (2.17%) EPoS
4 3 (2.17%) Fat Client
4 3 (2.17%) Management Information System
4 3 (2.17%) Thin Client
5 2 (1.45%) e-Learning
5 2 (1.45%) Learning Management System
5 2 (1.45%) Web 2.0
6 1 (0.72%) Blackberry
6 1 (0.72%) Statistics
Operating Systems
1 84 (60.87%) Windows
2 25 (18.12%) Windows 7
3 23 (16.67%) Windows 8
4 20 (14.49%) Windows XP
5 19 (13.77%) Windows Server
6 10 (7.25%) Windows Server 2008
7 8 (5.80%) Windows Server 2003
7 8 (5.80%) Windows Server 2012
8 7 (5.07%) Mac OS X
8 7 (5.07%) Windows 10
9 6 (4.35%) Linux
10 5 (3.62%) Windows Vista
11 4 (2.90%) VMS
12 2 (1.45%) Windows 2000 Server
13 1 (0.72%) Apple iOS
13 1 (0.72%) Unix
Processes & Methodologies
1 44 (31.88%) ITIL
2 14 (10.14%) Network Monitoring
3 12 (8.70%) Kalman Filter
3 12 (8.70%) Web Filtering
4 7 (5.07%) Incident Management
4 7 (5.07%) Problem Management
4 7 (5.07%) Service Delivery
4 7 (5.07%) Web Design
5 6 (4.35%) Network Management
6 5 (3.62%) Root Cause Analysis
7 4 (2.90%) Business Intelligence
7 4 (2.90%) CRM
7 4 (2.90%) Digital Marketing
7 4 (2.90%) ITIL V3
7 4 (2.90%) ITSM
7 4 (2.90%) Programme Management
7 4 (2.90%) Server Building
7 4 (2.90%) Service Management
7 4 (2.90%) Time Management
8 3 (2.17%) Web Development
Programming Languages
1 13 (9.42%) SQL
2 5 (3.62%) C
2 5 (3.62%) VB
3 4 (2.90%) PowerShell
4 3 (2.17%) Java
5 2 (1.45%) C#
Qualifications
1 20 (14.49%) CCNA
1 20 (14.49%) Cisco Certification
2 18 (13.04%) Degree
3 13 (9.42%) SC Cleared
3 13 (9.42%) Security Cleared
4 12 (8.70%) Network+ Certification
5 8 (5.80%) Microsoft Certification
6 7 (5.07%) HND
6 7 (5.07%) MCITP
6 7 (5.07%) MCSE
7 1 (0.72%) DBS Check
Quality Assurance & Compliance
1 39 (28.26%) SLA
System Software
1 65 (47.10%) Active Directory
2 7 (5.07%) VMware Infrastructure
2 7 (5.07%) XenApp
3 5 (3.62%) Hyper-V
4 3 (2.17%) XenDesktop
5 1 (0.72%) VMware ESXi
5 1 (0.72%) vSphere
Systems Management
1 4 (2.90%) Nagios
2 1 (0.72%) Cisco CUCM
Vendors
1 54 (39.13%) Microsoft
2 31 (22.46%) Cisco
3 15 (10.87%) HP
4 13 (9.42%) Citrix
5 12 (8.70%) Extreme Networks
5 12 (8.70%) SolarWinds
5 12 (8.70%) Sophos
6 9 (6.52%) Apple
7 8 (5.80%) VMware
8 5 (3.62%) Avaya
9 4 (2.90%) SAP
10 3 (2.17%) IBM
10 3 (2.17%) Veeam
11 2 (1.45%) Juniper
11 2 (1.45%) Mitel
12 1 (0.72%) Salesforce.com
12 1 (0.72%) SonicWALL
12 1 (0.72%) Splunk
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £20,000 per annum + bonuses + benefits
Posted: 14 hours ago
Banbury
Prospectus
Salary: £18000.00 - £20000.00 per annum
Posted: 8 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 6 days ago