The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 May 2016 with a comparison to same period over 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 364 344 359
Rank change year-on-year
-20 +15
Permanent jobs requiring a 1st Line Support Analyst 79 117 110
As % of all permanent IT jobs located in the South East 0.43% 0.57% 0.48%
As % of the Job Titles category 0.44% 0.59% 0.50%
Number of salaries quoted 71 107 105
Median salary £22,500 £21,625 £21,500
Median salary % change year-on-year
+4.04% +0.58%
90% offered a salary of more than £17,775 £17,500 £17,700
10% offered a salary of more than £27,500 £25,000 £24,060
UK excluding London median salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17782 19999 22031
As % of all permanent IT jobs located in the South East 96.78% 97.05% 96.44%
Number of salaries quoted 15047 16125 17797
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 25 May 2016.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +12 27 £21,250 -2.29% 1
Oxfordshire -4 13 £25,000 +13.63% 2
Kent -13 12 £22,500 +18.42%
Hampshire +3 10 £19,000 -11.62%
Buckinghamshire +24 6 £20,000 -1.23% 1
West Sussex -13 5 £20,000 +5.26% 1
East Sussex +8 3 £27,500 +22.22%
Berkshire +5 2 £25,000 +26.90% 1
Middlesex - 1 £23,000 -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 25 May 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Analyst in the job title.

1 119 (67.61%) Windows
2 114 (64.77%) Microsoft
3 76 (43.18%) MS Office
4 69 (39.20%) MS Excel
5 64 (36.36%) Active Directory
6 58 (32.95%) SLA
6 58 (32.95%) Windows Server
7 57 (32.39%) Windows 7
8 45 (25.57%) Windows XP
9 44 (25.00%) MS Exchange
10 40 (22.73%) Office 365
11 35 (19.89%) Windows 8
12 27 (15.34%) Microsoft Certification
13 26 (14.77%) TCP/IP
14 25 (14.20%) Windows Server 2008
15 24 (13.64%) Exchange Server 2007
15 24 (13.64%) DNS
16 23 (13.07%) Android
16 23 (13.07%) Apple iOS
17 22 (12.50%) Exchange Server 2010
17 22 (12.50%) VMware
18 21 (11.93%) Hyper-V
19 20 (11.36%) Coaching
19 20 (11.36%) ITIL
20 19 (10.80%) CCNA
20 19 (10.80%) Cisco Certification
21 18 (10.23%) HP
21 18 (10.23%) Finance
21 18 (10.23%) Windows Server 2012
22 17 (9.66%) Problem Management

1st Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (25.00%) MS Exchange
2 24 (13.64%) Exchange Server 2007
3 22 (12.50%) Exchange Server 2010
4 11 (6.25%) Exchange Server 2003
5 8 (4.55%) Exchange Server 2013
6 7 (3.98%) Exchange Server 2000
7 5 (2.84%) SharePoint
8 4 (2.27%) IIS
9 2 (1.14%) IBM Notes
10 1 (0.57%) Skype for Business
Applications
1 76 (43.18%) MS Office
2 69 (39.20%) MS Excel
3 5 (2.84%) MS PowerPoint
3 5 (2.84%) MS Visio
Business Applications
1 1 (0.57%) Dynamics CRM
Cloud Services
1 40 (22.73%) Office 365
2 3 (1.70%) Dropbox
Communications & Networking
1 26 (14.77%) TCP/IP
2 24 (13.64%) DNS
3 15 (8.52%) Firewall
4 13 (7.39%) Extranet
5 11 (6.25%) SSL
6 10 (5.68%) DHCP
7 8 (4.55%) VoIP
8 7 (3.98%) Internet
9 4 (2.27%) IP Telephony
10 3 (1.70%) ADSL
10 3 (1.70%) SMTP
11 2 (1.14%) LAN
11 2 (1.14%) SAN
11 2 (1.14%) WAN
11 2 (1.14%) Wireless
12 1 (0.57%) Broadband
12 1 (0.57%) GPRS
12 1 (0.57%) POP3
12 1 (0.57%) PSTN
12 1 (0.57%) VPN
Database & Business Intelligence
1 8 (4.55%) SQL Server
2 2 (1.14%) SQL Server 2008
2 2 (1.14%) SQL Server 2012
3 1 (0.57%) BusinessObjects
General
1 18 (10.23%) Finance
2 1 (0.57%) Automotive
2 1 (0.57%) Back Office
2 1 (0.57%) Japanese Language
2 1 (0.57%) Pharmaceutical
2 1 (0.57%) Retail
Miscellaneous
1 11 (6.25%) Analytical Skills
1 11 (6.25%) Blackberry
2 5 (2.84%) EPoS
3 4 (2.27%) Computer Science
3 4 (2.27%) Management Information System
4 3 (1.70%) Driving Licence
4 3 (1.70%) Fat Client
4 3 (1.70%) Thin Client
5 2 (1.14%) Video Conferencing
6 1 (0.57%) Data Centre
Operating Systems
1 119 (67.61%) Windows
2 58 (32.95%) Windows Server
3 57 (32.39%) Windows 7
4 45 (25.57%) Windows XP
5 35 (19.89%) Windows 8
6 25 (14.20%) Windows Server 2008
7 23 (13.07%) Android
7 23 (13.07%) Apple iOS
8 18 (10.23%) Windows Server 2012
9 15 (8.52%) Windows Server 2003
10 14 (7.95%) Windows Vista
11 7 (3.98%) Windows 2000 Server
12 5 (2.84%) Linux
13 3 (1.70%) Windows 10
Processes & Methodologies
1 20 (11.36%) Coaching
1 20 (11.36%) ITIL
2 17 (9.66%) Problem Management
3 12 (6.82%) Service Management
4 10 (5.68%) Incident Management
4 10 (5.68%) ITSM
4 10 (5.68%) Validation
5 9 (5.11%) Business Continuity
6 7 (3.98%) Data Entry
6 7 (3.98%) Knowledge Management
7 6 (3.41%) Data Protection
8 5 (2.84%) Kalman Filter
8 5 (2.84%) Line Management
8 5 (2.84%) Network Management
8 5 (2.84%) Network Monitoring
8 5 (2.84%) Time Management
8 5 (2.84%) Web Filtering
9 4 (2.27%) Case Management
9 4 (2.27%) Continuous Improvement
9 4 (2.27%) Software Testing
Programming Languages
1 9 (5.11%) SQL
2 6 (3.41%) VB
3 5 (2.84%) C
4 4 (2.27%) C#
5 2 (1.14%) Java
Qualifications
1 27 (15.34%) Microsoft Certification
2 19 (10.80%) CCNA
2 19 (10.80%) Cisco Certification
3 13 (7.39%) Degree
4 12 (6.82%) MCDST
4 12 (6.82%) SC Cleared
4 12 (6.82%) Security Cleared
5 9 (5.11%) MCSE
6 8 (4.55%) MCP
7 7 (3.98%) MCITP
8 6 (3.41%) MCSA
9 5 (2.84%) Network+ Certification
10 2 (1.14%) DBS Check
11 1 (0.57%) HNC
11 1 (0.57%) HND
11 1 (0.57%) MCTS
Quality Assurance & Compliance
1 58 (32.95%) SLA
2 4 (2.27%) ISO/IEC 27001
System Software
1 64 (36.36%) Active Directory
2 21 (11.93%) Hyper-V
3 14 (7.95%) VMware Infrastructure
4 3 (1.70%) XenApp
5 2 (1.14%) XenDesktop
6 1 (0.57%) VMware Server
Systems Management
1 11 (6.25%) Backup Exec
2 5 (2.84%) Nagios
3 1 (0.57%) Microsoft Data Protection Manager
3 1 (0.57%) SCOM
Vendors
1 114 (64.77%) Microsoft
2 22 (12.50%) VMware
3 18 (10.23%) HP
4 11 (6.25%) Cisco
4 11 (6.25%) Dell
4 11 (6.25%) SonicWALL
4 11 (6.25%) Symantec
5 10 (5.68%) Sophos
6 7 (3.98%) Citrix
6 7 (3.98%) Veeam
7 5 (2.84%) Adobe
7 5 (2.84%) Avaya
7 5 (2.84%) Extreme Networks
7 5 (2.84%) SolarWinds
7 5 (2.84%) WatchGuard
8 3 (1.70%) IBM
8 3 (1.70%) Juniper
8 3 (1.70%) SAP
9 2 (1.14%) Apple
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 1 hour ago
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Salary: £Market Rate
Posted: Yesterday
Horsham, West Sussex
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Salary: £18000 - £22000 per annum + Shift Allowance
Posted: 5 days ago
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Salary: From £22,000 to £25,000 per annum
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