The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 382 408 391
Rank change year-on-year
+26 -17
Permanent jobs requiring a 1st Line Support Analyst 59 62 47
As % of all permanent IT jobs located in the South East 0.28% 0.27% 0.21%
As % of the Job Titles category 0.30% 0.29% 0.22%
Number of salaries quoted 55 61 44
Average salary £20,625 £20,250 £19,500
Average salary % change year-on-year
+1.85% +3.84%
90% offered a salary of more than £17,500 £17,500 £16,500
10% offered a salary of more than £26,000 £28,500 £22,350
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19713 21727 21070
As % of all permanent IT jobs located in the South East 94.98% 95.00% 95.00%
Number of salaries quoted 16217 17415 17392
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 28 July 2015.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +11 20 £23,500 +4.44% 1
Kent +21 17 £19,500 -9.30%
West Sussex +9 7 £21,500 +22.85%
Buckinghamshire -7 7 £18,250 +1.38%
Berkshire -10 4 £16,500 -25.00%
Surrey -11 3 £21,125 -1.74%
Oxfordshire +15 1 £17,000 -24.44% 2
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 28 July 2015, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 100 (69.93%) Windows
2 72 (50.35%) Active Directory
3 71 (49.65%) Microsoft
4 64 (44.76%) MS Office
5 60 (41.96%) SLA
6 43 (30.07%) Windows 7
7 42 (29.37%) MS Excel
8 35 (24.48%) ITIL
9 33 (23.08%) MS Exchange
10 25 (17.48%) Windows XP
10 25 (17.48%) Windows 8
11 23 (16.08%) Microsoft Certification
12 22 (15.38%) Citrix
12 22 (15.38%) Linux
12 22 (15.38%) SQL
13 20 (13.99%) LAN
13 20 (13.99%) WAN
14 19 (13.29%) TCP/IP
15 18 (12.59%) SQL Server
15 18 (12.59%) Windows Server 2008
16 17 (11.89%) Windows Server 2003
17 16 (11.19%) MySQL
17 16 (11.19%) Oracle
18 15 (10.49%) MCSE
18 15 (10.49%) DHCP
18 15 (10.49%) Internet
18 15 (10.49%) DNS
19 14 (9.79%) Cisco Certification
19 14 (9.79%) CCNA
19 14 (9.79%) Windows 2000 Server

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 28 July 2015, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (23.08%) MS Exchange
2 14 (9.79%) Exchange Server 2000
3 6 (4.20%) Exchange Server 2013
3 6 (4.20%) Exchange Server 2007
3 6 (4.20%) WorkSite
3 6 (4.20%) Exchange Server 2010
4 2 (1.40%) Blackberry Enterprise Server
Applications
1 64 (44.76%) MS Office
2 42 (29.37%) MS Excel
3 2 (1.40%) MS PowerPoint
Business Applications
1 1 (0.70%) Infor CRM
1 1 (0.70%) Agresso
Cloud Services
1 3 (2.10%) Office 365
Communications & Networking
1 20 (13.99%) LAN
1 20 (13.99%) WAN
2 19 (13.29%) TCP/IP
3 15 (10.49%) DHCP
3 15 (10.49%) Internet
3 15 (10.49%) DNS
4 12 (8.39%) VoIP
5 11 (7.69%) Firewall
6 6 (4.20%) iSCSI
6 6 (4.20%) NAS
6 6 (4.20%) Unified Communications
6 6 (4.20%) Ethernet
7 4 (2.80%) VPN
8 2 (1.40%) Skype
9 1 (0.70%) Wi-Fi
9 1 (0.70%) Broadband
Database & Business Intelligence
1 18 (12.59%) SQL Server
2 16 (11.19%) MySQL
Development Applications
1 1 (0.70%) SQL Server Management Studio (SSMS)
General
1 10 (6.99%) Finance
2 9 (6.29%) Manufacturing
3 7 (4.90%) Law
4 3 (2.10%) German Language
4 3 (2.10%) Telecoms
5 2 (1.40%) Legal
6 1 (0.70%) Dutch Language
6 1 (0.70%) French Language
6 1 (0.70%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.70%) ASP.NET Web Forms
1 1 (0.70%) WCF
1 1 (0.70%) ASP.NET MVC
1 1 (0.70%) .NET
1 1 (0.70%) HTML
1 1 (0.70%) ADO.NET
1 1 (0.70%) ASP.NET
1 1 (0.70%) CSS
1 1 (0.70%) Web Services
Miscellaneous
1 7 (4.90%) Analytical Skills
2 6 (4.20%) Life Science
2 6 (4.20%) Video Conferencing
2 6 (4.20%) Blackberry
3 3 (2.10%) Fat Client
3 3 (2.10%) Thin Client
4 1 (0.70%) Mathematics
4 1 (0.70%) Computer Science
Operating Systems
1 100 (69.93%) Windows
2 43 (30.07%) Windows 7
3 25 (17.48%) Windows XP
3 25 (17.48%) Windows 8
4 22 (15.38%) Linux
5 18 (12.59%) Windows Server 2008
6 17 (11.89%) Windows Server 2003
7 14 (9.79%) Windows 2000 Server
8 13 (9.09%) Windows Server 2012
9 12 (8.39%) Windows Vista
10 7 (4.90%) UNIX
11 1 (0.70%) Mac OS
Processes & Methodologies
1 35 (24.48%) ITIL
2 14 (9.79%) Problem Management
3 11 (7.69%) Incident Management
4 8 (5.59%) System Testing
5 7 (4.90%) Service Delivery
6 6 (4.20%) Software Deployment
6 6 (4.20%) Performance Management
6 6 (4.20%) Service Management
7 3 (2.10%) PRINCE2
8 2 (1.40%) ITSM
8 2 (1.40%) Logistics
8 2 (1.40%) DevOps
9 1 (0.70%) Kalman Filter
9 1 (0.70%) Time Management
9 1 (0.70%) Continuous Improvement
9 1 (0.70%) CAFM
9 1 (0.70%) Project Planning
9 1 (0.70%) MVC
9 1 (0.70%) CRM
Programming Languages
1 22 (15.38%) SQL
2 9 (6.29%) PowerShell
3 1 (0.70%) T-SQL
3 1 (0.70%) C#
Qualifications
1 23 (16.08%) Microsoft Certification
2 15 (10.49%) MCSE
3 14 (9.79%) Cisco Certification
3 14 (9.79%) CCNA
3 14 (9.79%) MCITP
4 10 (6.99%) ITIL Foundation Certificate
5 7 (4.90%) MCSA
5 7 (4.90%) SC Cleared
5 7 (4.90%) Security Cleared
6 6 (4.20%) MOS
7 4 (2.80%) MCP
8 3 (2.10%) Degree
9 2 (1.40%) MCTS
10 1 (0.70%) VMware Certified Professional (VCP)
10 1 (0.70%) A+ Certification
Quality Assurance & Compliance
1 60 (41.96%) SLA
System Software
1 72 (50.35%) Active Directory
2 10 (6.99%) VMware Infrastructure
3 6 (4.20%) Hyper-V
4 3 (2.10%) vSphere
5 1 (0.70%) Citrix Presentation Server
5 1 (0.70%) XenApp
5 1 (0.70%) XenDesktop
Systems Management
1 4 (2.80%) SCCM
2 3 (2.10%) SCSM
Vendors
1 71 (49.65%) Microsoft
2 22 (15.38%) Citrix
3 16 (11.19%) Oracle
4 14 (9.79%) VMware
5 8 (5.59%) Macromedia
6 4 (2.80%) Adobe
6 4 (2.80%) Dell KACE
7 3 (2.10%) Cisco
8 2 (1.40%) Salesforce.com
8 2 (1.40%) Nimsoft
9 1 (0.70%) MobileIron
9 1 (0.70%) LANDesk
9 1 (0.70%) Remedy
9 1 (0.70%) Apple
9 1 (0.70%) HP
Oxfordshire
Clearwater People Solutions
Salary: £20000 - £24000 Per Annum
Posted: 9 hours ago
Basingstoke, Hampshire
NES IT
Salary: Good salary
Posted: 11 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum plus on-call Allowance + benefits
Posted: 5 days ago