The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 351 366 395
Rank change year-on-year
+15 +29
Permanent jobs requiring a 1st Line Support Analyst 97 98 51
As % of all permanent IT jobs located in the South East 0.50% 0.47% 0.25%
As % of the Job Titles category 0.52% 0.48% 0.26%
Number of salaries quoted 96 95 47
Average salary £20,500 £21,000 £21,500
Average salary % change year-on-year
-2.38% -2.32%
90% offered a salary of more than £17,500 £19,000 £19,000
10% offered a salary of more than £23,000 £22,500 £23,500
UK excluding London average salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18561 20260 19832
As % of all permanent IT jobs located in the South East 96.45% 97.05% 96.55%
Number of salaries quoted 15896 16537 15701
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £61,250
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 10 February 2016.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -7 28 £19,750 -8.13% 2
East Sussex +24 22 £21,000 +2.43% 2
Kent +7 14 £22,500 +4.65% 1
Oxfordshire - 13 £20,500 - 4
Berkshire -17 7 £20,500 -2.38% 1
Buckinghamshire -3 5 £21,500 +13.15% 2
Hampshire +19 4 £20,000 -11.11%
West Sussex -9 4 £18,500 -2.63%
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 10 February 2016, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 136 (64.45%) Microsoft
2 122 (57.82%) Windows
3 70 (33.18%) SLA
4 65 (30.81%) MS Excel
5 63 (29.86%) MS Office
6 51 (24.17%) Windows Server
7 50 (23.70%) Active Directory
8 48 (22.75%) Windows 7
9 34 (16.11%) VMware
10 33 (15.64%) Service Management
10 33 (15.64%) ITIL
11 30 (14.22%) Windows XP
12 29 (13.74%) Linux
12 29 (13.74%) VMware Infrastructure
13 28 (13.27%) Office 365
14 26 (12.32%) ITSM
15 25 (11.85%) MS Exchange
15 25 (11.85%) Windows Server 2003
16 24 (11.37%) Windows Server 2008
17 22 (10.43%) Windows 8
17 22 (10.43%) Microsoft Certification
18 21 (9.95%) TCP/IP
18 21 (9.95%) DNS
18 21 (9.95%) Finance
19 19 (9.00%) Firewall
19 19 (9.00%) Coaching
19 19 (9.00%) Analytical Skills
20 18 (8.53%) Apple iOS
20 18 (8.53%) Android
20 18 (8.53%) Windows Vista

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 10 February 2016, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (11.85%) MS Exchange
2 18 (8.53%) Exchange Server 2007
3 14 (6.64%) Exchange Server 2010
4 10 (4.74%) Exchange Server 2003
5 6 (2.84%) SharePoint
6 3 (1.42%) Blackberry Enterprise Server
7 2 (0.95%) Exchange Server 2013
8 1 (0.47%) Skype for Business
Applications
1 65 (30.81%) MS Excel
2 63 (29.86%) MS Office
3 5 (2.37%) MS PowerPoint
3 5 (2.37%) MS Visio
Business Applications
1 2 (0.95%) Remedy ITSM
2 1 (0.47%) Dynamics CRM
Cloud Services
1 28 (13.27%) Office 365
2 3 (1.42%) Dropbox
Communications & Networking
1 21 (9.95%) DNS
1 21 (9.95%) TCP/IP
2 19 (9.00%) Firewall
3 17 (8.06%) VoIP
4 12 (5.69%) VPN
5 10 (4.74%) SSL
6 9 (4.27%) Extranet
6 9 (4.27%) Internet
7 8 (3.79%) DHCP
8 7 (3.32%) IP Telephony
9 6 (2.84%) SAN
10 4 (1.90%) LAN
10 4 (1.90%) WAN
11 1 (0.47%) ADSL
11 1 (0.47%) NAS
11 1 (0.47%) NetScaler
11 1 (0.47%) SMTP
11 1 (0.47%) Wi-Fi
Database & Business Intelligence
1 4 (1.90%) SQL Server
Development Applications
1 1 (0.47%) AdminStudio
General
1 21 (9.95%) Finance
2 6 (2.84%) Retail
3 4 (1.90%) Telecoms
4 3 (1.42%) Automotive
4 3 (1.42%) Marketing
5 1 (0.47%) Banking
5 1 (0.47%) Japanese Language
5 1 (0.47%) Manufacturing
5 1 (0.47%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.47%) Web Services
Miscellaneous
1 19 (9.00%) Analytical Skills
2 13 (6.16%) Blackberry
2 13 (6.16%) EPoS
3 10 (4.74%) Driving Licence
4 7 (3.32%) Management Information System
5 4 (1.90%) Computer Science
6 2 (0.95%) Data Centre
6 2 (0.95%) NHS
7 1 (0.47%) Clustering
7 1 (0.47%) Statistics
7 1 (0.47%) Video Conferencing
Operating Systems
1 122 (57.82%) Windows
2 51 (24.17%) Windows Server
3 48 (22.75%) Windows 7
4 30 (14.22%) Windows XP
5 29 (13.74%) Linux
6 25 (11.85%) Windows Server 2003
7 24 (11.37%) Windows Server 2008
8 22 (10.43%) Windows 8
9 18 (8.53%) Android
9 18 (8.53%) Apple iOS
9 18 (8.53%) Windows Vista
10 13 (6.16%) Windows Server 2012
11 1 (0.47%) Windows 2000
Processes & Methodologies
1 33 (15.64%) ITIL
1 33 (15.64%) Service Management
2 26 (12.32%) ITSM
3 19 (9.00%) Coaching
4 13 (6.16%) CRM
4 13 (6.16%) Project Management
5 12 (5.69%) Incident Management
5 12 (5.69%) Service Delivery
6 11 (5.21%) Business Continuity
6 11 (5.21%) Disaster Recovery
7 10 (4.74%) Line Management
8 9 (4.27%) Problem Management
8 9 (4.27%) Validation
9 8 (3.79%) Data Entry
9 8 (3.79%) Knowledge Management
10 7 (3.32%) Case Management
10 7 (3.32%) Workflow
11 5 (2.37%) Data Protection
11 5 (2.37%) High Availability
12 4 (1.90%) Root Cause Analysis
Programming Languages
1 11 (5.21%) SQL
2 7 (3.32%) PowerShell
3 6 (2.84%) VB
4 2 (0.95%) C
Qualifications
1 22 (10.43%) Microsoft Certification
2 11 (5.21%) SC Cleared
2 11 (5.21%) Security Cleared
3 10 (4.74%) Degree
4 8 (3.79%) MCDST
5 7 (3.32%) CCNA
5 7 (3.32%) Cisco Certification
6 6 (2.84%) A+ Certification
7 4 (1.90%) MCP
7 4 (1.90%) MCSE
8 3 (1.42%) MCSA
9 2 (0.95%) ITIL Foundation Certificate
10 1 (0.47%) HNC
10 1 (0.47%) MCTS
Quality Assurance & Compliance
1 70 (33.18%) SLA
2 7 (3.32%) ISO/IEC 27001
System Software
1 50 (23.70%) Active Directory
2 29 (13.74%) VMware Infrastructure
3 17 (8.06%) Hyper-V
4 4 (1.90%) Terminal Services
4 4 (1.90%) vSphere
5 2 (0.95%) Microsoft App-V
6 1 (0.47%) VMware Server
6 1 (0.47%) XenApp
6 1 (0.47%) XenDesktop
Systems Management
1 10 (4.74%) Backup Exec
2 2 (0.95%) SCOM
3 1 (0.47%) Microsoft Data Protection Manager
3 1 (0.47%) Nagios
3 1 (0.47%) SCCM
3 1 (0.47%) SCVMM
Vendors
1 136 (64.45%) Microsoft
2 34 (16.11%) VMware
3 12 (5.69%) SAP
4 10 (4.74%) Dell
4 10 (4.74%) HP
4 10 (4.74%) SonicWALL
4 10 (4.74%) Symantec
5 9 (4.27%) Avaya
6 7 (3.32%) Citrix
7 5 (2.37%) Adobe
8 3 (1.42%) Cisco
8 3 (1.42%) Remedy
9 2 (0.95%) BMC
10 1 (0.47%) AppSense
10 1 (0.47%) Genesys
10 1 (0.47%) IBM
10 1 (0.47%) Sophos
10 1 (0.47%) Veeam
10 1 (0.47%) WatchGuard
Newport Pagnell
Recruitment Genius Ltd
Salary: £16000 - £24000 per annum
Posted: 2 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £21000 Per Annum
Posted: 5 days ago
Hastings, East Sussex
ARC IT Recruitment Ltd
Salary: £15000 - £22000 Per Annum
Posted: 5 days ago
Surrey
ARC IT Recruitment Ltd
Salary: £15000 - £20000 Per Annum DOE
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £35,000 per annum
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum
Posted: 6 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + Training + Career progression
Posted: 6 days ago
Bracknell
Venturi
Salary: £25000 - £26000 per annum
Posted: 7 days ago
Thame
Hays Specialist Recruitment
Salary: £19000 - £21000 per annum + Benefits
Posted: 26 days ago