The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 6 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 Jul 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 377 386 403
Rank change year-on-year
+9 +17
Permanent jobs requiring a 1st Line Support Analyst 65 63 43
As % of all permanent IT jobs located in the South East 0.31% 0.28% 0.19%
As % of the Job Titles category 0.33% 0.29% 0.20%
Number of salaries quoted 64 62 40
Average salary £20,000 £21,500 £19,500
Average salary % change year-on-year
-6.97% +10.25%
90% offered a salary of more than £17,200 £17,500 £16,500
10% offered a salary of more than £25,000 £28,300 £22,550
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19955 21746 21098
As % of all permanent IT jobs located in the South East 95.20% 94.94% 95.10%
Number of salaries quoted 16310 17614 17489
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,472
% change year-on-year
- +3.97%

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 6 July 2015.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 6 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kent +24 23 £19,250 -10.46% 1
Hampshire 0 14 £22,500 - 1
West Sussex +10 9 £21,500 -
East Sussex +22 5 £22,500 +25.00%
Buckinghamshire +1 5 £17,500 -
Surrey 0 4 £21,000 +7.69% 1
Berkshire -7 4 £18,500 -17.77%
Oxfordshire +8 1 £17,000 -24.44% 1
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 6 July 2015, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 100 (68.97%) Windows
2 74 (51.03%) Active Directory
3 71 (48.97%) Microsoft
4 65 (44.83%) MS Office
5 56 (38.62%) SLA
6 45 (31.03%) MS Excel
7 43 (29.66%) Windows 7
8 36 (24.83%) ITIL
9 31 (21.38%) MS Exchange
10 27 (18.62%) Citrix
11 24 (16.55%) Microsoft Certification
11 24 (16.55%) Windows XP
11 24 (16.55%) Windows 8
12 20 (13.79%) WAN
12 20 (13.79%) LAN
12 20 (13.79%) SQL
13 19 (13.10%) Linux
13 19 (13.10%) TCP/IP
14 18 (12.41%) Windows Server 2008
15 16 (11.03%) DHCP
15 16 (11.03%) DNS
15 16 (11.03%) MCSE
16 15 (10.34%) Windows Server 2003
16 15 (10.34%) Internet
16 15 (10.34%) Cisco Certification
16 15 (10.34%) CCNA
16 15 (10.34%) SQL Server
16 15 (10.34%) Windows 2000 Server
16 15 (10.34%) MCITP
16 15 (10.34%) Exchange Server 2000

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 6 July 2015, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (21.38%) MS Exchange
2 15 (10.34%) Exchange Server 2000
3 8 (5.52%) WorkSite
4 4 (2.76%) Exchange Server 2013
5 3 (2.07%) Exchange Server 2007
5 3 (2.07%) Exchange Server 2010
6 2 (1.38%) Blackberry Enterprise Server
Applications
1 65 (44.83%) MS Office
2 45 (31.03%) MS Excel
3 3 (2.07%) MS PowerPoint
Business Applications
1 3 (2.07%) Agresso
2 1 (0.69%) Infor CRM
Cloud Services
1 3 (2.07%) Office 365
Communications & Networking
1 20 (13.79%) LAN
1 20 (13.79%) WAN
2 19 (13.10%) TCP/IP
3 16 (11.03%) DHCP
3 16 (11.03%) DNS
4 15 (10.34%) Internet
5 10 (6.90%) VoIP
6 8 (5.52%) Firewall
7 4 (2.76%) iSCSI
7 4 (2.76%) NAS
7 4 (2.76%) Unified Communications
7 4 (2.76%) Ethernet
7 4 (2.76%) VPN
8 2 (1.38%) Skype
9 1 (0.69%) Broadband
Database & Business Intelligence
1 15 (10.34%) SQL Server
2 14 (9.66%) MySQL
Development Applications
1 1 (0.69%) SQL Server Management Studio (SSMS)
General
1 13 (8.97%) Finance
2 9 (6.21%) Law
3 7 (4.83%) Manufacturing
4 3 (2.07%) Telecoms
4 3 (2.07%) German Language
5 2 (1.38%) French Language
5 2 (1.38%) Legal
6 1 (0.69%) Advertising
6 1 (0.69%) Marketing
6 1 (0.69%) Dutch Language
Libraries, Frameworks & Software Standards
1 1 (0.69%) HTML
1 1 (0.69%) .NET
1 1 (0.69%) ADO.NET
1 1 (0.69%) ASP.NET
1 1 (0.69%) CSS
1 1 (0.69%) WCF
1 1 (0.69%) ASP.NET MVC
1 1 (0.69%) ASP.NET Web Forms
Miscellaneous
1 7 (4.83%) Blackberry
1 7 (4.83%) Analytical Skills
2 4 (2.76%) Video Conferencing
2 4 (2.76%) Life Science
3 3 (2.07%) Fat Client
3 3 (2.07%) Thin Client
4 1 (0.69%) Mobile Computing
4 1 (0.69%) Mathematics
Operating Systems
1 100 (68.97%) Windows
2 43 (29.66%) Windows 7
3 24 (16.55%) Windows 8
3 24 (16.55%) Windows XP
4 19 (13.10%) Linux
5 18 (12.41%) Windows Server 2008
6 15 (10.34%) Windows 2000 Server
6 15 (10.34%) Windows Server 2003
7 10 (6.90%) Windows Vista
8 7 (4.83%) Windows Server 2012
9 5 (3.45%) UNIX
10 2 (1.38%) Mac OS
Processes & Methodologies
1 36 (24.83%) ITIL
2 15 (10.34%) Problem Management
3 13 (8.97%) Incident Management
4 9 (6.21%) Service Management
5 8 (5.52%) System Testing
6 7 (4.83%) Service Delivery
7 4 (2.76%) ITSM
7 4 (2.76%) Performance Management
7 4 (2.76%) Software Deployment
8 3 (2.07%) PRINCE2
9 2 (1.38%) Project Planning
9 2 (1.38%) DevOps
9 2 (1.38%) Logistics
10 1 (0.69%) Line Management
10 1 (0.69%) Continuous Improvement
10 1 (0.69%) Time Management
10 1 (0.69%) CRM
10 1 (0.69%) MVC
Programming Languages
1 20 (13.79%) SQL
2 7 (4.83%) PowerShell
3 1 (0.69%) C#
3 1 (0.69%) T-SQL
Qualifications
1 24 (16.55%) Microsoft Certification
2 16 (11.03%) MCSE
3 15 (10.34%) CCNA
3 15 (10.34%) Cisco Certification
3 15 (10.34%) MCITP
4 10 (6.90%) ITIL Foundation Certificate
5 5 (3.45%) MCP
5 5 (3.45%) MCSA
6 4 (2.76%) MOS
6 4 (2.76%) SC Cleared
6 4 (2.76%) Security Cleared
7 2 (1.38%) MCTS
7 2 (1.38%) A+ Certification
8 1 (0.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 56 (38.62%) SLA
System Software
1 74 (51.03%) Active Directory
2 7 (4.83%) VMware Infrastructure
3 3 (2.07%) Hyper-V
3 3 (2.07%) vSphere
4 2 (1.38%) Citrix Presentation Server
4 2 (1.38%) XenApp
4 2 (1.38%) XenDesktop
Systems Management
1 5 (3.45%) SCCM
2 3 (2.07%) SCSM
Vendors
1 71 (48.97%) Microsoft
2 27 (18.62%) Citrix
3 14 (9.66%) Oracle
4 11 (7.59%) VMware
5 8 (5.52%) Macromedia
6 4 (2.76%) Adobe
6 4 (2.76%) Dell KACE
7 3 (2.07%) Cisco
8 2 (1.38%) HP
8 2 (1.38%) Nimsoft
8 2 (1.38%) Salesforce.com
8 2 (1.38%) Remedy
9 1 (0.69%) LANDesk
9 1 (0.69%) MobileIron
9 1 (0.69%) Apple
Farnborough, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £27000 per annum
Posted: 9 hours ago
West Byfleet, Surrey
Bowerford Associates Ltd
Salary: From £20,000 to £22,000 per annum Great Benefits
Posted: 3 days ago