The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 378 384 427
Rank change year-on-year
+6 +43
Permanent jobs requiring a 1st Line Support Analyst 62 47 18
As % of all permanent IT jobs located in the South East 0.27% 0.21% 0.078%
As % of the Job Titles category 0.29% 0.22% 0.081%
Number of salaries quoted 61 44 16
Average salary £20,500 £19,500 £19,500
Average salary % change year-on-year
+5.12% -
90% offered a salary of more than £17,500 £16,500 £17,000
10% offered a salary of more than £28,500 £22,350 £22,903
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21394 21069 22182
As % of all permanent IT jobs located in the South East 94.82% 94.95% 95.57%
Number of salaries quoted 17161 17397 18944
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 23 July 2014.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +8 19 £21,500 +7.50%
Hampshire +12 15 £22,500 +9.75% 1
Berkshire +2 9 £22,000 +15.78%
Kent - 7 £21,500 -
Buckinghamshire +3 6 £18,000 -21.73% 1
East Sussex - 4 £18,000 -
Oxfordshire +6 1 £22,500 +12.50% 1
West Sussex -13 1 £17,500 -10.25%
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 23 July 2014, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 66 (58.93%) Windows
2 65 (58.04%) Microsoft
3 51 (45.54%) MS Office
4 42 (37.50%) SLA
5 39 (34.82%) MS Excel
6 38 (33.93%) Active Directory
7 34 (30.36%) ITIL
8 24 (21.43%) Windows 7
9 19 (16.96%) Windows XP
10 18 (16.07%) Windows 8
11 16 (14.29%) A+ Certification
12 15 (13.39%) MS Exchange
13 14 (12.50%) Windows Server 2003
14 13 (11.61%) Microsoft Certification
14 13 (11.61%) Finance
15 12 (10.71%) Retail
15 12 (10.71%) MCSE
15 12 (10.71%) Windows Server 2012
15 12 (10.71%) Windows Server 2008
16 11 (9.82%) MCP
16 11 (9.82%) SQL
16 11 (9.82%) Cisco Certification
16 11 (9.82%) CCNA
17 10 (8.93%) VoIP
17 10 (8.93%) Problem Management
18 9 (8.04%) Cisco
18 9 (8.04%) Citrix
19 8 (7.14%) EPoS
19 8 (7.14%) SAP
19 8 (7.14%) Wireless

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 23 July 2014, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (13.39%) MS Exchange
2 5 (4.46%) Exchange Server 2000
3 3 (2.68%) Exchange Server 2007
3 3 (2.68%) IIS
3 3 (2.68%) Blackberry Enterprise Server
4 2 (1.79%) Exchange Server 2013
4 2 (1.79%) Exchange Server 2003
5 1 (0.89%) IBM Notes
5 1 (0.89%) SAS
Applications
1 51 (45.54%) MS Office
2 39 (34.82%) MS Excel
Communications & Networking
1 10 (8.93%) VoIP
2 8 (7.14%) Wireless
3 6 (5.36%) TCP/IP
4 4 (3.57%) VPN
4 4 (3.57%) WAN
4 4 (3.57%) LAN
4 4 (3.57%) Firewall
5 3 (2.68%) SAN
5 3 (2.68%) IP Telephony
5 3 (2.68%) Cisco IPT
5 3 (2.68%) Cisco PIX
5 3 (2.68%) Network Security
5 3 (2.68%) Cisco ASA
6 2 (1.79%) Internet
7 1 (0.89%) Unified Communications
7 1 (0.89%) SSH
Database & Business Intelligence
1 5 (4.46%) SQL Server
2 4 (3.57%) Data Warehouse
3 2 (1.79%) Oracle Reports
3 2 (1.79%) MS Access
Development Applications
1 4 (3.57%) Team Foundation Server
General
1 13 (11.61%) Finance
2 12 (10.71%) Retail
3 6 (5.36%) Telecoms
4 4 (3.57%) Banking
4 4 (3.57%) German Language
5 2 (1.79%) Military
5 2 (1.79%) Electronics
5 2 (1.79%) Aerospace
6 1 (0.89%) Legal
6 1 (0.89%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.89%) HTML
1 1 (0.89%) .NET
Miscellaneous
1 8 (7.14%) EPoS
2 6 (5.36%) Blackberry
3 4 (3.57%) Statistics
3 4 (3.57%) Computer Science
4 1 (0.89%) Wiki
4 1 (0.89%) iPhone
4 1 (0.89%) Smartphone
Operating Systems
1 66 (58.93%) Windows
2 24 (21.43%) Windows 7
3 19 (16.96%) Windows XP
4 18 (16.07%) Windows 8
5 14 (12.50%) Windows Server 2003
6 12 (10.71%) Windows Server 2008
6 12 (10.71%) Windows Server 2012
7 6 (5.36%) Windows 2000 Server
8 3 (2.68%) Windows Mobile
9 2 (1.79%) Windows Vista
9 2 (1.79%) Mac OS X
10 1 (0.89%) Windows 2000
Processes & Methodologies
1 34 (30.36%) ITIL
2 10 (8.93%) Problem Management
3 8 (7.14%) Software Distribution
4 6 (5.36%) Project Management
5 4 (3.57%) Continuous Improvement
6 3 (2.68%) Incident Management
7 2 (1.79%) ERP
7 2 (1.79%) Network Monitoring
7 2 (1.79%) Communications Security
7 2 (1.79%) Data Entry
7 2 (1.79%) Service Management
7 2 (1.79%) Workflow
7 2 (1.79%) Information Management
8 1 (0.89%) CRM
8 1 (0.89%) E-Commerce
8 1 (0.89%) Disaster Recovery
8 1 (0.89%) ITSM
8 1 (0.89%) Email Marketing
Programming Languages
1 11 (9.82%) SQL
2 7 (6.25%) C#
3 4 (3.57%) C
4 3 (2.68%) PowerShell
4 3 (2.68%) T-SQL
5 1 (0.89%) VB
5 1 (0.89%) C++
5 1 (0.89%) Java
Qualifications
1 16 (14.29%) A+ Certification
2 13 (11.61%) Microsoft Certification
3 12 (10.71%) MCSE
4 11 (9.82%) MCP
4 11 (9.82%) CCNA
4 11 (9.82%) Cisco Certification
5 6 (5.36%) Network+ Certification
5 6 (5.36%) Degree
5 6 (5.36%) SC Cleared
5 6 (5.36%) Security Cleared
6 5 (4.46%) MCITP
7 3 (2.68%) CCSA
7 3 (2.68%) JNCIA
8 2 (1.79%) HND
8 2 (1.79%) MCSA
9 1 (0.89%) Security+ Certification
9 1 (0.89%) DV Cleared
Quality Assurance & Compliance
1 42 (37.50%) SLA
2 3 (2.68%) ISO/IEC 27001
3 2 (1.79%) QA
System Software
1 38 (33.93%) Active Directory
2 7 (6.25%) VMware Infrastructure
3 3 (2.68%) Hyper-V
3 3 (2.68%) XenApp
3 3 (2.68%) XenDesktop
Systems Management
1 5 (4.46%) DameWare
Vendors
1 65 (58.04%) Microsoft
2 9 (8.04%) Cisco
2 9 (8.04%) Citrix
3 8 (7.14%) SAP
4 7 (6.25%) VMware
5 4 (3.57%) HP
6 3 (2.68%) Juniper
6 3 (2.68%) Sun
6 3 (2.68%) Blue Coat
6 3 (2.68%) F5
6 3 (2.68%) CheckPoint
6 3 (2.68%) Websense
7 2 (1.79%) Sophos
7 2 (1.79%) Apple
7 2 (1.79%) SolarWinds
7 2 (1.79%) Oracle
8 1 (0.89%) Lotus
8 1 (0.89%) BT
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £17,000 to £18,000 per annum + 10% Bonus + excellent benefits
Posted: Yesterday
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £19500 per annum + pension, BUPA, bonus
Posted: 4 days ago