The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 376 370 354
Rank change year-on-year
-6 -16
Permanent jobs requiring a 1st Line Support Analyst 70 88 121
As % of all permanent IT jobs located in the South East 0.38% 0.42% 0.53%
As % of the Job Titles category 0.39% 0.44% 0.55%
Number of salaries quoted 51 73 118
Median salary £20,000 £21,500 £21,250
Median salary % change year-on-year
-6.97% +1.17%
90% offered a salary of more than £17,750 £17,500 £17,500
10% offered a salary of more than £27,500 £26,000 £26,550
UK excluding London median salary £20,000 £20,500 £20,500
% change year-on-year
-2.43% -
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17898 20159 21870
As % of all permanent IT jobs located in the South East 97.20% 96.82% 96.70%
Number of salaries quoted 15228 16511 17426
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 27 July 2016.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +41 22 £22,000 -10.20% 2
Oxfordshire -13 11 £22,500 +2.27% 3
Buckinghamshire +26 9 £20,000 +5.26% 3
Hampshire -18 8 £19,500 -22.00% 2
Kent +1 6 £30,000 +53.84%
East Sussex +6 5 £16,000 -36.00%
West Sussex -14 5 £20,000 -6.97%
Berkshire +4 4 £25,000 +39.86% 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 27 July 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Analyst in the job title.

1 103 (65.61%) Windows
2 79 (50.32%) Microsoft
3 69 (43.95%) Active Directory
4 62 (39.49%) MS Excel
5 61 (38.85%) MS Office
6 41 (26.11%) MS Exchange
6 41 (26.11%) SLA
7 38 (24.20%) Windows Server
8 36 (22.93%) Windows 7
8 36 (22.93%) ITIL
9 30 (19.11%) CCNA
9 30 (19.11%) Cisco Certification
9 30 (19.11%) Windows 8
10 27 (17.20%) Windows XP
11 26 (16.56%) Cisco
11 26 (16.56%) Office 365
12 23 (14.65%) TCP/IP
12 23 (14.65%) Microsoft Certification
13 21 (13.38%) Windows Server 2008
13 21 (13.38%) Windows Server 2012
14 20 (12.74%) VMware
15 19 (12.10%) HP
15 19 (12.10%) Degree
16 17 (10.83%) DNS
16 17 (10.83%) Sophos
17 15 (9.55%) Problem Management
17 15 (9.55%) Hyper-V
17 15 (9.55%) Analytical Skills
17 15 (9.55%) Exchange Server 2010
17 15 (9.55%) SQL

1st Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (26.11%) MS Exchange
2 15 (9.55%) Exchange Server 2010
3 12 (7.64%) Exchange Server 2007
4 8 (5.10%) Exchange Server 2013
5 7 (4.46%) Exchange Server 2000
6 6 (3.82%) Exchange Server 2003
7 5 (3.18%) SharePoint
8 4 (2.55%) IIS
9 3 (1.91%) IBM Notes
Applications
1 62 (39.49%) MS Excel
2 61 (38.85%) MS Office
3 1 (0.64%) MS PowerPoint
Business Applications
1 3 (1.91%) SAP Oil and Gas
Cloud Services
1 26 (16.56%) Office 365
2 2 (1.27%) Dropbox
3 1 (0.64%) SaaS
Communications & Networking
1 23 (14.65%) TCP/IP
2 17 (10.83%) DNS
3 15 (9.55%) VoIP
4 13 (8.28%) Firewall
5 12 (7.64%) DHCP
6 8 (5.10%) SAN
7 7 (4.46%) Internet
7 7 (4.46%) IP Telephony
8 6 (3.82%) Extranet
9 5 (3.18%) Wireless
10 4 (2.55%) LAN
11 3 (1.91%) ADSL
11 3 (1.91%) Cisco IPT
11 3 (1.91%) SMTP
11 3 (1.91%) SSL
11 3 (1.91%) VPN
11 3 (1.91%) WAN
12 1 (0.64%) Cisco ASA
12 1 (0.64%) Network Security
12 1 (0.64%) POP3
Database & Business Intelligence
1 11 (7.01%) SQL Server
2 5 (3.18%) SQL Server 2008
3 4 (2.55%) SQL Server 2012
4 1 (0.64%) BusinessObjects
4 1 (0.64%) SQL Server 2014
General
1 9 (5.73%) Finance
2 4 (2.55%) Manufacturing
2 4 (2.55%) Telecoms
3 3 (1.91%) Automotive
3 3 (1.91%) Electronics
3 3 (1.91%) Marketing
4 2 (1.27%) Spanish Language
5 1 (0.64%) Back Office
5 1 (0.64%) Japanese Language
5 1 (0.64%) Pharmaceutical
5 1 (0.64%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.27%) CSS
1 2 (1.27%) CSS3
1 2 (1.27%) HTML
Miscellaneous
1 15 (9.55%) Analytical Skills
2 5 (3.18%) Computer Science
3 4 (2.55%) Data Centre
4 3 (1.91%) Blackberry
4 3 (1.91%) Fat Client
4 3 (1.91%) Management Information System
4 3 (1.91%) Thin Client
5 2 (1.27%) e-Learning
5 2 (1.27%) Learning Management System
5 2 (1.27%) Video Conferencing
5 2 (1.27%) Web 2.0
6 1 (0.64%) EPoS
6 1 (0.64%) Statistics
Operating Systems
1 103 (65.61%) Windows
2 38 (24.20%) Windows Server
3 36 (22.93%) Windows 7
4 30 (19.11%) Windows 8
5 27 (17.20%) Windows XP
6 21 (13.38%) Windows Server 2008
6 21 (13.38%) Windows Server 2012
7 11 (7.01%) Windows Server 2003
8 9 (5.73%) Android
8 9 (5.73%) Apple iOS
9 8 (5.10%) Windows 10
9 8 (5.10%) Windows Vista
10 7 (4.46%) Windows 2000 Server
11 6 (3.82%) Linux
12 3 (1.91%) Mac OS X
12 3 (1.91%) VMS
Processes & Methodologies
1 36 (22.93%) ITIL
2 15 (9.55%) Problem Management
3 12 (7.64%) Kalman Filter
3 12 (7.64%) Network Monitoring
3 12 (7.64%) Web Filtering
4 11 (7.01%) Coaching
5 9 (5.73%) Incident Management
6 7 (4.46%) Network Management
6 7 (4.46%) Time Management
7 6 (3.82%) Service Delivery
8 5 (3.18%) Continuous Improvement
8 5 (3.18%) Data Entry
8 5 (3.18%) Knowledge Management
8 5 (3.18%) Web Design
9 4 (2.55%) Business Intelligence
9 4 (2.55%) Software Testing
10 3 (1.91%) ERP
10 3 (1.91%) ITSM
10 3 (1.91%) Programme Management
10 3 (1.91%) Validation
Programming Languages
1 15 (9.55%) SQL
2 7 (4.46%) VB
3 5 (3.18%) C
4 4 (2.55%) C#
5 3 (1.91%) Java
5 3 (1.91%) PowerShell
Qualifications
1 30 (19.11%) CCNA
1 30 (19.11%) Cisco Certification
2 23 (14.65%) Microsoft Certification
3 19 (12.10%) Degree
4 14 (8.92%) SC Cleared
4 14 (8.92%) Security Cleared
5 12 (7.64%) Network+ Certification
6 11 (7.01%) MCSE
7 10 (6.37%) MCITP
8 8 (5.10%) MCP
9 6 (3.82%) MCDST
9 6 (3.82%) MCSA
10 2 (1.27%) DBS Check
10 2 (1.27%) HND
Quality Assurance & Compliance
1 41 (26.11%) SLA
System Software
1 69 (43.95%) Active Directory
2 15 (9.55%) Hyper-V
3 12 (7.64%) VMware Infrastructure
4 6 (3.82%) XenApp
5 4 (2.55%) XenDesktop
6 1 (0.64%) Virtual Machines
6 1 (0.64%) VMware ESXi
6 1 (0.64%) VMware Server
6 1 (0.64%) vSphere
Systems Management
1 8 (5.10%) Nagios
2 3 (1.91%) Backup Exec
3 1 (0.64%) Cisco CUCM
Vendors
1 79 (50.32%) Microsoft
2 26 (16.56%) Cisco
3 20 (12.74%) VMware
4 19 (12.10%) HP
5 17 (10.83%) Sophos
6 14 (8.92%) Citrix
7 12 (7.64%) Extreme Networks
7 12 (7.64%) SolarWinds
8 9 (5.73%) Veeam
9 7 (4.46%) Apple
10 5 (3.18%) WatchGuard
11 4 (2.55%) SonicWALL
12 3 (1.91%) Avaya
12 3 (1.91%) Dell
12 3 (1.91%) IBM
12 3 (1.91%) Juniper
12 3 (1.91%) SAP
12 3 (1.91%) Symantec
13 1 (0.64%) Mitel
Southampton, Hampshire
Experis Ltd
Salary: £20000.00 - £22500.00 per annum + shift uplift
Posted: Yesterday
Epsom, Surrey
Executive Recruitment Services (ERS)
Salary: £20000 - £24000 per annum
Posted: Yesterday
Oxford, Oxfordshire
Corriculo
Salary: Up to £25,000 per annum
Posted: 2 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £19,000 per annum + Career progression + Training
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £18,000 to £20,000 per annum + bonuses + benefits
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 6 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £25,000 per annum + 30 days holiday + excellent pension scheme
Posted: 6 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 5 days ago
Guildford
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 7 days ago
Milton Keynes
Bluetown Online LTD
Salary: £17000 - £24500 per annum
Posted: 16 days ago