The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
First Line Support Analyst
Rank 383 401 397
Rank change year-on-year
+18 -4
Permanent jobs requiring a 1st Line Support Analyst 60 47 39
As % of all permanent IT jobs located in the South East 0.29% 0.21% 0.18%
As % of the Job Titles category 0.30% 0.22% 0.19%
Number of salaries quoted 54 46 36
Average salary £20,875 £20,000 £19,500
Average salary % change year-on-year
+4.37% +2.56%
90% offered a salary of more than £17,500 £17,500 £16,500
10% offered a salary of more than £26,000 £30,000 £23,000
UK excluding London average salary £21,000 £20,000 £18,000
% change year-on-year
+5.00% +11.11%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19673 21309 20287
As % of all permanent IT jobs located in the South East 94.66% 94.78% 95.11%
Number of salaries quoted 16421 16755 16735
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £62,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +30 18 £25,500 +2.00% 1
Berkshire +19 13 £21,000 +1.20% 2
Surrey +9 8 £20,750 -3.48%
Kent - 8 £19,500 -
West Sussex -12 6 £22,500 +28.57%
Buckinghamshire -16 5 £17,500 -2.77%
Oxfordshire - 2 £22,000 - 1
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 3 September 2015, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 86 (65.65%) Windows
2 70 (53.44%) Microsoft
3 66 (50.38%) SLA
4 57 (43.51%) MS Office
5 54 (41.22%) Active Directory
6 40 (30.53%) MS Excel
7 34 (25.95%) Windows 7
8 28 (21.37%) ITIL
8 28 (21.37%) MS Exchange
8 28 (21.37%) Microsoft Certification
9 25 (19.08%) SQL
9 25 (19.08%) Windows 8
10 23 (17.56%) Linux
10 23 (17.56%) Windows XP
11 20 (15.27%) Windows Server 2012
12 18 (13.74%) SQL Server
12 18 (13.74%) VMware
13 16 (12.21%) Windows Server 2003
13 16 (12.21%) TCP/IP
14 15 (11.45%) LAN
14 15 (11.45%) WAN
15 14 (10.69%) VoIP
15 14 (10.69%) MySQL
15 14 (10.69%) Oracle
15 14 (10.69%) Firewall
15 14 (10.69%) VMware Infrastructure
16 13 (9.92%) Windows Server 2008
16 13 (9.92%) Windows Vista
16 13 (9.92%) Internet
16 13 (9.92%) DNS

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 3 September 2015, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (21.37%) MS Exchange
2 11 (8.40%) Exchange Server 2000
3 10 (7.63%) Exchange Server 2010
4 9 (6.87%) Exchange Server 2007
5 7 (5.34%) Exchange Server 2013
6 3 (2.29%) WorkSite
Applications
1 57 (43.51%) MS Office
2 40 (30.53%) MS Excel
3 1 (0.76%) MS PowerPoint
Business Applications
1 1 (0.76%) Infor CRM
Cloud Services
1 3 (2.29%) Office 365
Communications & Networking
1 16 (12.21%) TCP/IP
2 15 (11.45%) LAN
2 15 (11.45%) WAN
3 14 (10.69%) VoIP
3 14 (10.69%) Firewall
4 13 (9.92%) Internet
4 13 (9.92%) DNS
5 12 (9.16%) DHCP
6 8 (6.11%) NAS
7 7 (5.34%) Unified Communications
7 7 (5.34%) iSCSI
7 7 (5.34%) Ethernet
8 4 (3.05%) VPN
9 3 (2.29%) Wi-Fi
10 2 (1.53%) Skype
11 1 (0.76%) Broadband
11 1 (0.76%) SAN
Database & Business Intelligence
1 18 (13.74%) SQL Server
2 14 (10.69%) MySQL
Development Applications
1 1 (0.76%) SQL Server Management Studio (SSMS)
General
1 9 (6.87%) Finance
2 7 (5.34%) Manufacturing
3 3 (2.29%) Retail
3 3 (2.29%) Law
3 3 (2.29%) Telecoms
3 3 (2.29%) German Language
4 2 (1.53%) Marketing
5 1 (0.76%) Dutch Language
5 1 (0.76%) French Language
Libraries, Frameworks & Software Standards
1 3 (2.29%) Web Services
2 1 (0.76%) WCF
2 1 (0.76%) ASP.NET MVC
2 1 (0.76%) ASP.NET Web Forms
2 1 (0.76%) .NET
2 1 (0.76%) ADO.NET
2 1 (0.76%) ASP.NET
Miscellaneous
1 8 (6.11%) Analytical Skills
2 7 (5.34%) Life Science
2 7 (5.34%) Video Conferencing
3 3 (2.29%) Fat Client
3 3 (2.29%) Thin Client
4 1 (0.76%) Blackberry
4 1 (0.76%) Mathematics
4 1 (0.76%) Computer Science
4 1 (0.76%) Data Centre
Operating Systems
1 86 (65.65%) Windows
2 34 (25.95%) Windows 7
3 25 (19.08%) Windows 8
4 23 (17.56%) Linux
4 23 (17.56%) Windows XP
5 20 (15.27%) Windows Server 2012
6 16 (12.21%) Windows Server 2003
7 13 (9.92%) Windows Vista
7 13 (9.92%) Windows Server 2008
8 11 (8.40%) Windows 2000 Server
9 8 (6.11%) UNIX
Processes & Methodologies
1 28 (21.37%) ITIL
2 12 (9.16%) Service Delivery
3 11 (8.40%) Problem Management
4 8 (6.11%) System Testing
4 8 (6.11%) Incident Management
5 7 (5.34%) Performance Management
5 7 (5.34%) Software Deployment
6 3 (2.29%) PRINCE2
6 3 (2.29%) Kalman Filter
7 2 (1.53%) Logistics
7 2 (1.53%) Disaster Recovery
7 2 (1.53%) DevOps
8 1 (0.76%) Continuous Improvement
8 1 (0.76%) CAFM
8 1 (0.76%) Time Management
8 1 (0.76%) ITSM
8 1 (0.76%) MVC
8 1 (0.76%) CRM
8 1 (0.76%) Project Management
8 1 (0.76%) Service Management
Programming Languages
1 25 (19.08%) SQL
2 12 (9.16%) PowerShell
3 2 (1.53%) VB
4 1 (0.76%) T-SQL
4 1 (0.76%) C
4 1 (0.76%) C#
Qualifications
1 28 (21.37%) Microsoft Certification
2 12 (9.16%) MCSE
2 12 (9.16%) CCNA
2 12 (9.16%) Cisco Certification
3 11 (8.40%) MCITP
3 11 (8.40%) SC Cleared
3 11 (8.40%) Security Cleared
4 8 (6.11%) ITIL Foundation Certificate
4 8 (6.11%) MCSA
5 7 (5.34%) MOS
6 5 (3.82%) Degree
7 4 (3.05%) A+ Certification
8 3 (2.29%) MCP
9 2 (1.53%) MCTS
10 1 (0.76%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 66 (50.38%) SLA
System Software
1 54 (41.22%) Active Directory
2 14 (10.69%) VMware Infrastructure
3 10 (7.63%) Hyper-V
4 3 (2.29%) vSphere
Systems Management
1 3 (2.29%) SCSM
Vendors
1 70 (53.44%) Microsoft
2 18 (13.74%) VMware
3 14 (10.69%) Oracle
4 8 (6.11%) Macromedia
4 8 (6.11%) Citrix
5 4 (3.05%) Adobe
5 4 (3.05%) Dell KACE
6 3 (2.29%) Cisco
7 2 (1.53%) Salesforce.com
8 1 (0.76%) Remedy
8 1 (0.76%) Apple
8 1 (0.76%) LANDesk
Berkshire
Global Technology Solutions Ltd
Salary: £19661 per annum
Posted: 14 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum plus on-call Allowance + benefits
Posted: 6 days ago
Fareham
Deerfoot IT
Salary: £18000 - £25000 per annum + Excellent Benefits
Posted: 13 days ago