The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 391 392 424
Rank change year-on-year
+1 +32
Permanent jobs requiring a 1st Line Support Analyst 57 47 19
As % of all permanent IT jobs located in the South East 0.25% 0.21% 0.082%
As % of the Job Titles category 0.27% 0.23% 0.086%
Number of salaries quoted 56 44 17
Average salary £20,000 £19,500 £19,500
Average salary % change year-on-year
+2.56% -
90% offered a salary of more than £17,500 £16,500 £17,000
10% offered a salary of more than £28,500 £22,850 £22,903
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21332 20818 22073
As % of all permanent IT jobs located in the South East 94.81% 94.99% 95.60%
Number of salaries quoted 17016 17146 18867
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 1 August 2014.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -1 17 £21,500 +7.50%
Hampshire +1 11 £25,500 +18.60%
Berkshire -6 8 £22,000 +15.78%
Buckinghamshire -4 7 £18,000 -
Kent -4 7 £21,500 -6.52%
East Sussex - 4 £18,000 -
West Sussex -19 2 £17,500 -10.25% 1
Oxfordshire +9 1 £22,500 +12.50% 1
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 1 August 2014, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 66 (60.00%) Windows
2 65 (59.09%) Microsoft
3 50 (45.45%) MS Office
4 40 (36.36%) SLA
5 38 (34.55%) Active Directory
5 38 (34.55%) MS Excel
6 33 (30.00%) ITIL
7 22 (20.00%) Windows 7
8 19 (17.27%) Windows 8
9 18 (16.36%) Windows XP
10 16 (14.55%) A+ Certification
11 15 (13.64%) MS Exchange
12 14 (12.73%) Microsoft Certification
12 14 (12.73%) Windows Server 2003
13 13 (11.82%) MCSE
13 13 (11.82%) Finance
14 12 (10.91%) Retail
14 12 (10.91%) MCP
14 12 (10.91%) Windows Server 2012
14 12 (10.91%) Windows Server 2008
15 11 (10.00%) SQL
16 10 (9.09%) VoIP
16 10 (9.09%) Cisco Certification
16 10 (9.09%) CCNA
16 10 (9.09%) Problem Management
17 9 (8.18%) Citrix
18 8 (7.27%) Cisco
18 8 (7.27%) EPoS
18 8 (7.27%) SAP
18 8 (7.27%) Wireless

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 1 August 2014, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (13.64%) MS Exchange
2 5 (4.55%) Exchange Server 2000
3 3 (2.73%) Exchange Server 2007
3 3 (2.73%) Blackberry Enterprise Server
3 3 (2.73%) IIS
4 2 (1.82%) SAS
4 2 (1.82%) Exchange Server 2003
4 2 (1.82%) Exchange Server 2013
5 1 (0.91%) IBM Notes
Applications
1 50 (45.45%) MS Office
2 38 (34.55%) MS Excel
Communications & Networking
1 10 (9.09%) VoIP
2 8 (7.27%) Wireless
3 6 (5.45%) TCP/IP
4 5 (4.55%) Firewall
5 4 (3.64%) VPN
6 3 (2.73%) Cisco IPT
6 3 (2.73%) IP Telephony
6 3 (2.73%) LAN
6 3 (2.73%) SAN
6 3 (2.73%) WAN
7 2 (1.82%) Internet
7 2 (1.82%) Unified Communications
8 1 (0.91%) Cisco PIX
8 1 (0.91%) Network Security
8 1 (0.91%) Cisco ASA
8 1 (0.91%) SSH
Database & Business Intelligence
1 5 (4.55%) SQL Server
2 4 (3.64%) Data Warehouse
3 2 (1.82%) Oracle Reports
3 2 (1.82%) MS Access
Development Applications
1 4 (3.64%) Team Foundation Server
General
1 13 (11.82%) Finance
2 12 (10.91%) Retail
3 6 (5.45%) Telecoms
4 4 (3.64%) German Language
4 4 (3.64%) Banking
5 2 (1.82%) Military
5 2 (1.82%) Electronics
5 2 (1.82%) Aerospace
6 1 (0.91%) Legal
6 1 (0.91%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.91%) .NET
1 1 (0.91%) HTML
Miscellaneous
1 8 (7.27%) EPoS
2 6 (5.45%) Blackberry
3 5 (4.55%) Computer Science
4 4 (3.64%) Statistics
5 1 (0.91%) Wiki
5 1 (0.91%) iPhone
5 1 (0.91%) Smartphone
Operating Systems
1 66 (60.00%) Windows
2 22 (20.00%) Windows 7
3 19 (17.27%) Windows 8
4 18 (16.36%) Windows XP
5 14 (12.73%) Windows Server 2003
6 12 (10.91%) Windows Server 2012
6 12 (10.91%) Windows Server 2008
7 6 (5.45%) Windows 2000 Server
8 3 (2.73%) Windows Mobile
9 2 (1.82%) Mac OS X
9 2 (1.82%) Windows Vista
10 1 (0.91%) Windows 2000
Processes & Methodologies
1 33 (30.00%) ITIL
2 10 (9.09%) Problem Management
3 8 (7.27%) Software Distribution
4 6 (5.45%) Project Management
5 4 (3.64%) Incident Management
5 4 (3.64%) Continuous Improvement
6 2 (1.82%) ERP
6 2 (1.82%) Information Management
6 2 (1.82%) Service Management
6 2 (1.82%) Disaster Recovery
6 2 (1.82%) Workflow
6 2 (1.82%) Data Entry
6 2 (1.82%) Network Monitoring
6 2 (1.82%) Communications Security
7 1 (0.91%) ITSM
7 1 (0.91%) Email Marketing
7 1 (0.91%) CRM
7 1 (0.91%) E-Commerce
Programming Languages
1 11 (10.00%) SQL
2 7 (6.36%) C#
3 4 (3.64%) C
4 3 (2.73%) PowerShell
4 3 (2.73%) T-SQL
5 1 (0.91%) VB
5 1 (0.91%) C++
5 1 (0.91%) Java
Qualifications
1 16 (14.55%) A+ Certification
2 14 (12.73%) Microsoft Certification
3 13 (11.82%) MCSE
4 12 (10.91%) MCP
5 10 (9.09%) Cisco Certification
5 10 (9.09%) CCNA
6 7 (6.36%) Degree
7 6 (5.45%) SC Cleared
7 6 (5.45%) Network+ Certification
7 6 (5.45%) Security Cleared
8 5 (4.55%) MCITP
9 3 (2.73%) MCSA
9 3 (2.73%) HND
10 1 (0.91%) Security+ Certification
10 1 (0.91%) CCSA
10 1 (0.91%) DV Cleared
10 1 (0.91%) JNCIA
Quality Assurance & Compliance
1 40 (36.36%) SLA
2 3 (2.73%) ISO/IEC 27001
3 2 (1.82%) QA
System Software
1 38 (34.55%) Active Directory
2 7 (6.36%) VMware Infrastructure
3 3 (2.73%) XenApp
3 3 (2.73%) XenDesktop
3 3 (2.73%) Hyper-V
Systems Management
1 5 (4.55%) DameWare
Vendors
1 65 (59.09%) Microsoft
2 9 (8.18%) Citrix
3 8 (7.27%) Cisco
3 8 (7.27%) SAP
4 7 (6.36%) VMware
5 5 (4.55%) HP
6 2 (1.82%) Oracle
6 2 (1.82%) Apple
6 2 (1.82%) Sophos
6 2 (1.82%) BT
6 2 (1.82%) SolarWinds
7 1 (0.91%) F5
7 1 (0.91%) Blue Coat
7 1 (0.91%) CheckPoint
7 1 (0.91%) Websense
7 1 (0.91%) Lotus
7 1 (0.91%) Juniper
7 1 (0.91%) Sun
Crawley, West Sussex
Searchability.co.uk
Salary: £26000 - £30000 per annum + Benefits
Posted: 3 days ago