The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 403 390 409
Rank change year-on-year
-13 +19
Permanent jobs requiring a 1st Line Support Analyst 48 48 32
As % of all permanent IT jobs located in the South East 0.20% 0.21% 0.13%
As % of the Job Titles category 0.21% 0.23% 0.14%
Number of salaries quoted 43 46 28
Average salary £22,500 £22,500 £19,375
Average salary % change year-on-year
- +16.12%
90% offered a salary of more than £18,200 £18,250 £15,700
10% offered a salary of more than £26,500 £40,000 £24,600
UK excluding London average salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
22768 21308 23387
As % of all permanent IT jobs located in the South East 94.70% 94.93% 95.45%
Number of salaries quoted 18193 17655 20251
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,500 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 18 April 2014.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Berkshire +10 16 £22,500 +5.26% 3
Surrey -6 12 £21,750 +3.57% 2
Hampshire -3 6 £22,500 +12.50% 1
West Sussex +7 4 £18,000 -1.36%
Buckinghamshire +1 4 £21,000 +10.52% 1
Kent -14 4 £23,000 -
Oxfordshire -22 1 £22,500 -13.46% 1
Middlesex - 1 £21,500 -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 18 April 2014, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 47 (55.95%) Windows
2 43 (51.19%) Microsoft
3 36 (42.86%) MS Office
4 35 (41.67%) MS Excel
5 33 (39.29%) Active Directory
6 28 (33.33%) SLA
7 26 (30.95%) Windows 7
8 22 (26.19%) Windows XP
9 21 (25.00%) ITIL
9 21 (25.00%) Citrix
10 19 (22.62%) Cisco
11 12 (14.29%) VMware
11 12 (14.29%) SQL
12 11 (13.10%) LAN
12 11 (13.10%) Windows Server 2008
12 11 (13.10%) VMware Infrastructure
13 10 (11.90%) MCP
14 9 (10.71%) CCNA
14 9 (10.71%) Cisco Certification
15 8 (9.52%) A+ Certification
15 8 (9.52%) Juniper
15 8 (9.52%) CheckPoint
15 8 (9.52%) Websense
15 8 (9.52%) Sun
15 8 (9.52%) WAN
15 8 (9.52%) MS Exchange
15 8 (9.52%) Cisco PIX
15 8 (9.52%) Network Security
15 8 (9.52%) Cisco ASA
15 8 (9.52%) F5

1st Line Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 18 April 2014, IT jobs across the South East region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.52%) MS Exchange
2 4 (4.76%) Exchange Server 2007
3 2 (2.38%) Blackberry Enterprise Server
4 1 (1.19%) IBM Notes
4 1 (1.19%) IIS
Applications
1 36 (42.86%) MS Office
2 35 (41.67%) MS Excel
3 1 (1.19%) MS PowerPoint
Communications & Networking
1 11 (13.10%) LAN
2 8 (9.52%) WAN
2 8 (9.52%) Cisco PIX
2 8 (9.52%) Network Security
2 8 (9.52%) Cisco ASA
3 7 (8.33%) TCP/IP
4 4 (4.76%) Cisco IPT
4 4 (4.76%) IP Telephony
4 4 (4.76%) SAN
4 4 (4.76%) Firewall
5 3 (3.57%) Internet
5 3 (3.57%) VPN
5 3 (3.57%) DNS
5 3 (3.57%) VLAN
6 2 (2.38%) VoIP
7 1 (1.19%) Wireless
Database & Business Intelligence
1 4 (4.76%) SQL Server
2 2 (2.38%) Oracle Reports
General
1 6 (7.14%) Telecoms
1 6 (7.14%) Finance
2 3 (3.57%) Electronics
3 2 (2.38%) Military
3 2 (2.38%) Aerospace
4 1 (1.19%) Retail
4 1 (1.19%) Legal
Miscellaneous
1 6 (7.14%) Blackberry
2 2 (2.38%) Computer Science
3 1 (1.19%) Management Information System
3 1 (1.19%) EPoS
3 1 (1.19%) NHS
Operating Systems
1 47 (55.95%) Windows
2 26 (30.95%) Windows 7
3 22 (26.19%) Windows XP
4 11 (13.10%) Windows Server 2008
5 7 (8.33%) Windows 8
6 6 (7.14%) Windows Server 2003
7 5 (5.95%) Windows Server 2012
8 2 (2.38%) Windows Vista
9 1 (1.19%) Linux
9 1 (1.19%) Windows Mobile
Processes & Methodologies
1 21 (25.00%) ITIL
2 4 (4.76%) Problem Management
2 4 (4.76%) Incident Management
3 2 (2.38%) Information Management
3 2 (2.38%) Communications Security
3 2 (2.38%) Data Entry
3 2 (2.38%) ERP
3 2 (2.38%) Project Management
3 2 (2.38%) Service Management
4 1 (1.19%) E-Commerce
4 1 (1.19%) Software Distribution
4 1 (1.19%) Network Monitoring
4 1 (1.19%) Time Management
4 1 (1.19%) Software Engineering
4 1 (1.19%) Workflow
Programming Languages
1 12 (14.29%) SQL
2 4 (4.76%) PowerShell
2 4 (4.76%) C#
3 3 (3.57%) C
4 1 (1.19%) T-SQL
Qualifications
1 10 (11.90%) MCP
2 9 (10.71%) CCNA
2 9 (10.71%) Cisco Certification
3 8 (9.52%) A+ Certification
3 8 (9.52%) CCSA
3 8 (9.52%) JNCIA
4 7 (8.33%) Microsoft Certification
5 6 (7.14%) MCSE
6 5 (5.95%) Network+ Certification
6 5 (5.95%) Degree
6 5 (5.95%) SC Cleared
6 5 (5.95%) Security Cleared
7 1 (1.19%) ECDL
7 1 (1.19%) SAP Certification
7 1 (1.19%) MCSA
7 1 (1.19%) HND
7 1 (1.19%) MCITP
Quality Assurance & Compliance
1 28 (33.33%) SLA
2 2 (2.38%) QA
3 1 (1.19%) ISO 9001
3 1 (1.19%) ISO/IEC 27001
System Software
1 33 (39.29%) Active Directory
2 11 (13.10%) VMware Infrastructure
3 4 (4.76%) Hyper-V
3 4 (4.76%) XenApp
3 4 (4.76%) XenDesktop
4 1 (1.19%) Terminal Services
Systems Management
1 4 (4.76%) DameWare
Vendors
1 43 (51.19%) Microsoft
2 21 (25.00%) Citrix
3 19 (22.62%) Cisco
4 12 (14.29%) VMware
5 8 (9.52%) Juniper
5 8 (9.52%) CheckPoint
5 8 (9.52%) Websense
5 8 (9.52%) Sun
5 8 (9.52%) F5
5 8 (9.52%) Blue Coat
6 3 (3.57%) BT
7 2 (2.38%) SAP
7 2 (2.38%) Oracle
7 2 (2.38%) HP
8 1 (1.19%) Sophos
8 1 (1.19%) Lotus
8 1 (1.19%) SolarWinds
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £23000 - £25200 per annum + benefits
Posted: 2 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + ben+training
Posted: 2 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £18000 - £21000 per annum + pension, BUPA, bonus
Posted: 3 days ago
Slough, Berkshire
Capita Resourcing - IT Resourcing
Salary: £23000 - £25000 per annum
Posted: 5 days ago
Slough
Austin Fraser Limited
Salary: £20000.00 - £25000.00 per annum
Posted: 9 days ago