The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 361 384 382
Rank change year-on-year
+23 -2
Permanent jobs requiring a 1st Line Support Analyst 75 73 100
As % of all permanent IT jobs located in the South East 0.41% 0.35% 0.44%
As % of the Job Titles category 0.42% 0.36% 0.46%
Number of salaries quoted 56 64 96
Median salary £21,250 £20,750 £21,250
Median salary % change year-on-year
+2.40% -2.35%
90% offered a salary of more than £19,000 £17,500 £17,500
10% offered a salary of more than £25,000 £26,000 £28,500
UK excluding London median salary £21,000 £20,750 £20,750
% change year-on-year
+1.20% -
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17759 20122 21917
As % of all permanent IT jobs located in the South East 97.02% 96.60% 96.78%
Number of salaries quoted 15042 16589 17128
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in the South East

1st Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the South East region.

1st Line Support Analyst Salary Trend in the South East

1st Line Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the South East region over the 3 months to 26 August 2016.

1st Line Support Analyst Salary Histogram in the South East

1st Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the South East region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +31 16 £22,000 +6.02% 4
Buckinghamshire +32 14 £20,000 +14.28% 1
Oxfordshire +6 13 £23,500 +22.07% 2
Hampshire -7 12 £21,250 -15.00% 1
Kent +15 6 - -
West Sussex -3 5 £20,000 -6.97% 1
East Sussex - 5 £16,000 -
Berkshire -7 4 £25,000 +19.04% 2
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 August 2016, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Analyst in the job title.

1 100 (66.23%) Windows
2 69 (45.70%) Microsoft
3 68 (45.03%) Active Directory
4 57 (37.75%) MS Office
4 57 (37.75%) MS Excel
5 43 (28.48%) ITIL
6 40 (26.49%) SLA
7 38 (25.17%) MS Exchange
8 33 (21.85%) Cisco
9 30 (19.87%) Windows Server
10 29 (19.21%) Windows 7
11 28 (18.54%) Windows 8
11 28 (18.54%) CCNA
11 28 (18.54%) Cisco Certification
12 22 (14.57%) Windows XP
13 21 (13.91%) TCP/IP
13 21 (13.91%) Office 365
14 19 (12.58%) Microsoft Certification
14 19 (12.58%) Degree
15 18 (11.92%) VoIP
16 16 (10.60%) HP
17 15 (9.93%) Sophos
17 15 (9.93%) Windows Server 2008
17 15 (9.93%) SC Cleared
17 15 (9.93%) Security Cleared
17 15 (9.93%) Windows Server 2012
18 14 (9.27%) Network Monitoring
18 14 (9.27%) VMware
18 14 (9.27%) SQL
19 13 (8.61%) Citrix

1st Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (25.17%) MS Exchange
2 10 (6.62%) Exchange Server 2010
3 7 (4.64%) Exchange Server 2007
4 6 (3.97%) Exchange Server 2000
4 6 (3.97%) Exchange Server 2013
5 5 (3.31%) Exchange Server 2003
6 4 (2.65%) IIS
6 4 (2.65%) SharePoint
7 3 (1.99%) IBM Notes
8 1 (0.66%) Skype for Business
Applications
1 57 (37.75%) MS Excel
1 57 (37.75%) MS Office
2 1 (0.66%) MS PowerPoint
Business Applications
1 4 (2.65%) SAP Oil and Gas
Cloud Services
1 21 (13.91%) Office 365
2 4 (2.65%) Dropbox
3 1 (0.66%) SaaS
Communications & Networking
1 21 (13.91%) TCP/IP
2 18 (11.92%) VoIP
3 13 (8.61%) DNS
4 12 (7.95%) DHCP
5 11 (7.28%) Firewall
6 8 (5.30%) SAN
7 7 (4.64%) IP Telephony
8 5 (3.31%) Internet
8 5 (3.31%) Wireless
9 3 (1.99%) Cisco IPT
9 3 (1.99%) LAN
9 3 (1.99%) VPN
10 2 (1.32%) ADSL
10 2 (1.32%) SMTP
10 2 (1.32%) WAN
11 1 (0.66%) Broadband
11 1 (0.66%) FTP
11 1 (0.66%) GPRS
11 1 (0.66%) POP3
11 1 (0.66%) PSTN
Database & Business Intelligence
1 10 (6.62%) SQL Server
2 5 (3.31%) SQL Server 2008
3 4 (2.65%) SQL Server 2012
4 1 (0.66%) SQL Server 2014
General
1 6 (3.97%) Finance
1 6 (3.97%) Spanish Language
2 5 (3.31%) Manufacturing
2 5 (3.31%) Marketing
2 5 (3.31%) Telecoms
3 4 (2.65%) Electronics
4 3 (1.99%) Automotive
5 2 (1.32%) Retail
6 1 (0.66%) Back Office
6 1 (0.66%) German Language
6 1 (0.66%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.32%) CSS
1 2 (1.32%) CSS3
1 2 (1.32%) HTML
Miscellaneous
1 13 (8.61%) Analytical Skills
2 8 (5.30%) Computer Science
3 3 (1.99%) Data Centre
3 3 (1.99%) Fat Client
3 3 (1.99%) Management Information System
3 3 (1.99%) Thin Client
4 2 (1.32%) e-Learning
4 2 (1.32%) EPoS
4 2 (1.32%) Learning Management System
4 2 (1.32%) Web 2.0
5 1 (0.66%) Statistics
5 1 (0.66%) Video Conferencing
Operating Systems
1 100 (66.23%) Windows
2 30 (19.87%) Windows Server
3 29 (19.21%) Windows 7
4 28 (18.54%) Windows 8
5 22 (14.57%) Windows XP
6 15 (9.93%) Windows Server 2008
6 15 (9.93%) Windows Server 2012
7 10 (6.62%) Windows Server 2003
8 8 (5.30%) Windows 10
9 7 (4.64%) Linux
9 7 (4.64%) Mac OS X
10 6 (3.97%) Windows 2000 Server
11 5 (3.31%) Apple iOS
11 5 (3.31%) Windows Vista
12 4 (2.65%) Android
12 4 (2.65%) VMS
13 1 (0.66%) Unix
Processes & Methodologies
1 43 (28.48%) ITIL
2 14 (9.27%) Network Monitoring
3 12 (7.95%) Kalman Filter
3 12 (7.95%) Web Filtering
4 11 (7.28%) Problem Management
5 7 (4.64%) Network Management
5 7 (4.64%) Service Delivery
5 7 (4.64%) Web Design
6 6 (3.97%) Incident Management
6 6 (3.97%) Time Management
7 5 (3.31%) Continuous Improvement
8 4 (2.65%) Business Intelligence
8 4 (2.65%) Digital Marketing
8 4 (2.65%) ITSM
8 4 (2.65%) Programme Management
8 4 (2.65%) Root Cause Analysis
8 4 (2.65%) Server Building
8 4 (2.65%) Software Testing
9 3 (1.99%) ERP
9 3 (1.99%) Web Development
Programming Languages
1 14 (9.27%) SQL
2 7 (4.64%) VB
3 5 (3.31%) C
4 4 (2.65%) C#
5 3 (1.99%) Java
5 3 (1.99%) PowerShell
Qualifications
1 28 (18.54%) CCNA
1 28 (18.54%) Cisco Certification
2 19 (12.58%) Degree
2 19 (12.58%) Microsoft Certification
3 15 (9.93%) SC Cleared
3 15 (9.93%) Security Cleared
4 12 (7.95%) Network+ Certification
5 11 (7.28%) MCITP
5 11 (7.28%) MCSE
6 5 (3.31%) HND
7 4 (2.65%) MCDST
7 4 (2.65%) MCP
8 3 (1.99%) MCSA
9 2 (1.32%) DBS Check
Quality Assurance & Compliance
1 40 (26.49%) SLA
System Software
1 68 (45.03%) Active Directory
2 10 (6.62%) Hyper-V
3 8 (5.30%) VMware Infrastructure
4 6 (3.97%) XenApp
5 4 (2.65%) XenDesktop
6 1 (0.66%) VMware ESXi
6 1 (0.66%) vSphere
Systems Management
1 7 (4.64%) Nagios
2 1 (0.66%) Cisco CUCM
Vendors
1 69 (45.70%) Microsoft
2 33 (21.85%) Cisco
3 16 (10.60%) HP
4 15 (9.93%) Sophos
5 14 (9.27%) VMware
6 13 (8.61%) Citrix
7 12 (7.95%) Extreme Networks
7 12 (7.95%) SolarWinds
8 10 (6.62%) Apple
9 7 (4.64%) Veeam
10 5 (3.31%) Avaya
11 4 (2.65%) SAP
12 3 (1.99%) IBM
12 3 (1.99%) Juniper
12 3 (1.99%) WatchGuard
13 2 (1.32%) Mitel
14 1 (0.66%) SonicWALL
Cobham, Surrey
Experis Ltd
Posted: 2 days ago
Cobham, Surrey
Sanderson
Salary: £21000 - £25000 per annum + Benefits
Posted: 2 days ago
Epsom, Surrey
Ashdown IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 3 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 8 hours ago
Oxfordshire
Searchability
Salary: £18000 - £20000 per annum
Posted: 7 days ago
Oxford, Oxfordshire
Corriculo
Salary: £18,000 - £25,000 per year
Posted: 10 days ago
Newport Pagnell
Recruitment Genius Ltd
Salary: £16000 - £22000 per annum
Posted: 10 days ago
West Sussex
greywood
Salary: £20000 - £24000 per annum + Benefits
Posted: 25 days ago
Guildford
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 21 days ago