The first table below looks at the demand for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 378 409 422
Rank change year-on-year
+31 +13
Permanent jobs requiring a 1st Line Support Engineer 57 37 23
As % of all permanent IT jobs located in the South East 0.25% 0.17% 0.099%
As % of the Job Titles category 0.27% 0.18% 0.10%
Number of salaries quoted 55 37 21
Average salary £21,500 £19,500 £21,250
Average salary % change year-on-year
+10.25% -8.23%
90% offered a salary of more than £17,500 £17,500 £17,550
10% offered a salary of more than £26,300 £22,200 £24,750
UK excluding London average salary £21,000 £19,750 £20,000
% change year-on-year
+6.32% -1.25%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21506 20964 22168
As % of all permanent IT jobs located in the South East 94.87% 95.02% 95.56%
Number of salaries quoted 17227 17288 18941
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Engineer
England

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 28 July 2014.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -5 16 £21,500 +2.38% 2
Berkshire +15 14 £21,000 +10.52%
Oxfordshire - 10 £26,000 - 1
Hampshire +6 7 £22,500 +38.46% 2
Kent - 6 £21,250 -
Buckinghamshire -12 4 £19,875 +10.41% 1
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 28 July 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 80 (70.80%) Windows
2 69 (61.06%) Active Directory
3 53 (46.90%) Microsoft
4 50 (44.25%) Windows 7
5 48 (42.48%) MS Excel
6 41 (36.28%) TCP/IP
7 38 (33.63%) MS Office
8 28 (24.78%) Linux
8 28 (24.78%) VMware
9 27 (23.89%) ITIL
10 26 (23.01%) VMware Infrastructure
11 16 (14.16%) Internet
12 15 (13.27%) SQL
12 15 (13.27%) Windows XP
13 14 (12.39%) SLA
14 13 (11.50%) Security Cleared
15 12 (10.62%) MS Exchange
16 11 (9.73%) CRM
16 11 (9.73%) IBM Notes
17 10 (8.85%) CCNA
17 10 (8.85%) Cisco Certification
17 10 (8.85%) Firewall
18 9 (7.96%) Windows Server 2008
18 9 (7.96%) IBM
18 9 (7.96%) VPN
19 8 (7.08%) DNS
19 8 (7.08%) Blackberry
19 8 (7.08%) Citrix
20 7 (6.19%) Red Hat
20 7 (6.19%) Cisco

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 28 July 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (10.62%) MS Exchange
2 11 (9.73%) IBM Notes
3 6 (5.31%) Exchange Server 2010
4 3 (2.65%) Exchange Server 2007
5 2 (1.77%) Exchange Server 2003
5 2 (1.77%) Lync
6 1 (0.88%) IIS
Applications
1 48 (42.48%) MS Excel
2 38 (33.63%) MS Office
3 3 (2.65%) MS PowerPoint
Business Applications
1 4 (3.54%) SalesLogix
1 4 (3.54%) Dynamics CRM
Communications & Networking
1 41 (36.28%) TCP/IP
2 16 (14.16%) Internet
3 10 (8.85%) Firewall
4 9 (7.96%) VPN
5 8 (7.08%) DNS
6 6 (5.31%) Cisco ASA
6 6 (5.31%) Cisco PIX
6 6 (5.31%) DHCP
6 6 (5.31%) LAN
7 3 (2.65%) WAN
8 2 (1.77%) VoIP
9 1 (0.88%) SAN
9 1 (0.88%) ADSL
9 1 (0.88%) Broadband
9 1 (0.88%) Wireless
Database & Business Intelligence
1 7 (6.19%) SQL Server
2 1 (0.88%) SQL Server 2008
General
1 4 (3.54%) Billing
1 4 (3.54%) Telecoms
1 4 (3.54%) Finance
Libraries, Frameworks & Software Standards
1 1 (0.88%) ASP.NET
1 1 (0.88%) .NET
Miscellaneous
1 8 (7.08%) Blackberry
2 4 (3.54%) Computer Science
3 1 (0.88%) Thin Client
3 1 (0.88%) Fat Client
3 1 (0.88%) Social Media
Operating Systems
1 80 (70.80%) Windows
2 50 (44.25%) Windows 7
3 28 (24.78%) Linux
4 15 (13.27%) Windows XP
5 9 (7.96%) Windows Server 2008
6 7 (6.19%) CentOS
6 7 (6.19%) Red Hat Enterprise Linux
6 7 (6.19%) SUSE
6 7 (6.19%) Debian
6 7 (6.19%) Ubuntu
7 5 (4.42%) Windows Server 2012
8 3 (2.65%) Windows 2000
8 3 (2.65%) Windows 8
9 2 (1.77%) Windows Server 2003
10 1 (0.88%) Android
10 1 (0.88%) Windows Vista
Processes & Methodologies
1 27 (23.89%) ITIL
2 11 (9.73%) CRM
3 6 (5.31%) Change Management
4 4 (3.54%) Incident Management
5 2 (1.77%) Project Planning
6 1 (0.88%) Android Development
6 1 (0.88%) Project Management
6 1 (0.88%) Time Management
6 1 (0.88%) Waterfall
6 1 (0.88%) Service Management
6 1 (0.88%) Software Engineering
Programming Languages
1 15 (13.27%) SQL
2 3 (2.65%) C#
Qualifications
1 13 (11.50%) Security Cleared
2 10 (8.85%) CCNA
2 10 (8.85%) Cisco Certification
3 6 (5.31%) JNCIA
3 6 (5.31%) CCSA
4 5 (4.42%) MCP
5 4 (3.54%) Microsoft Certification
5 4 (3.54%) A+ Certification
6 3 (2.65%) Degree
7 2 (1.77%) ITIL Certification
8 1 (0.88%) MCSE
8 1 (0.88%) MCSA
8 1 (0.88%) SC Cleared
8 1 (0.88%) Network+ Certification
8 1 (0.88%) MCITP
8 1 (0.88%) MCTS
Quality Assurance & Compliance
1 14 (12.39%) SLA
2 5 (4.42%) ISO 9001
3 1 (0.88%) QA
System Software
1 69 (61.06%) Active Directory
2 26 (23.01%) VMware Infrastructure
3 3 (2.65%) XenApp
4 2 (1.77%) XenDesktop
4 2 (1.77%) Citrix Presentation Server
5 1 (0.88%) Terminal Services
Systems Management
1 2 (1.77%) SCCM
2 1 (0.88%) Norton AntiVirus
2 1 (0.88%) Backup Exec
Vendors
1 53 (46.90%) Microsoft
2 28 (24.78%) VMware
3 9 (7.96%) IBM
4 8 (7.08%) Citrix
5 7 (6.19%) Red Hat
5 7 (6.19%) Cisco
6 6 (5.31%) Blue Coat
6 6 (5.31%) SonicWALL
6 6 (5.31%) Trend Micro
6 6 (5.31%) Lumension
6 6 (5.31%) Aruba
6 6 (5.31%) CheckPoint
6 6 (5.31%) Juniper
6 6 (5.31%) McAfee
6 6 (5.31%) Websense
6 6 (5.31%) Clearswift
6 6 (5.31%) F5
7 5 (4.42%) Remedy
8 2 (1.77%) HP
8 2 (1.77%) Lotus
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 20-25k
Posted: 3 days ago
Southampton, Hampshire
Evolution Recruitment Solutions
Salary: 17,500 + shift allowance + benefits
Posted: 3 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + benefits
Posted: 4 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 5 days ago
Surrey
Capita - ITIN
Salary: £22000 per annum + Benefits
Posted: 8 days ago