The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 394 370 409
Rank change year-on-year
-24 +39
Permanent jobs requiring a 1st Line Support Engineer 44 48 22
As % of all permanent IT jobs located in the South East 0.22% 0.23% 0.11%
As % of the Job Titles category 0.23% 0.24% 0.11%
Number of salaries quoted 36 40 21
Average salary £21,500 £20,500 £20,500
Average salary % change year-on-year
+4.87% -
90% offered a salary of more than £18,500 £17,500 £19,500
10% offered a salary of more than £32,000 £23,563 £24,500
UK excluding London average salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19277 19662 19473
As % of all permanent IT jobs located in the South East 95.18% 94.63% 95.13%
Number of salaries quoted 15741 15577 16420
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 5 March 2015.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +3 13 £22,000 +7.31% 1
East Sussex - 10 £18,500 - 1
Surrey -20 9 £22,000 +4.76%
Kent +16 6 £20,000 -2.43%
West Sussex - 4 - -
Buckinghamshire +9 3 £32,000 +52.38%
Hampshire -26 1 £17,500 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 5 March 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 87 (79.82%) Windows
2 59 (54.13%) Microsoft
3 51 (46.79%) MS Office
4 39 (35.78%) MCP
5 30 (27.52%) MS Excel
6 29 (26.61%) Windows 7
7 23 (21.10%) MS Exchange
7 23 (21.10%) ITIL
7 23 (21.10%) Active Directory
8 21 (19.27%) TCP/IP
9 19 (17.43%) WAN
10 18 (16.51%) Linux
10 18 (16.51%) A+ Certification
11 16 (14.68%) Citrix
11 16 (14.68%) LAN
12 15 (13.76%) DNS
12 15 (13.76%) Blackberry
12 15 (13.76%) Firewall
13 14 (12.84%) Service Management
13 14 (12.84%) MS PowerPoint
13 14 (12.84%) Windows Server 2008
13 14 (12.84%) HP
13 14 (12.84%) Analytical Skills
14 13 (11.93%) SCCM
15 12 (11.01%) VMware
15 12 (11.01%) SLA
15 12 (11.01%) XenApp
16 11 (10.09%) XenDesktop
16 11 (10.09%) DHCP
16 11 (10.09%) VoIP

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 5 March 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (21.10%) MS Exchange
2 9 (8.26%) Exchange Server 2010
3 7 (6.42%) Exchange Server 2007
4 4 (3.67%) SharePoint
4 4 (3.67%) Exchange Server 2003
5 2 (1.83%) Exchange Server 2013
6 1 (0.92%) Blackberry Enterprise Server
6 1 (0.92%) IIS
Applications
1 51 (46.79%) MS Office
2 30 (27.52%) MS Excel
3 14 (12.84%) MS PowerPoint
Cloud Services
1 6 (5.50%) Office 365
Communications & Networking
1 21 (19.27%) TCP/IP
2 19 (17.43%) WAN
3 16 (14.68%) LAN
4 15 (13.76%) DNS
4 15 (13.76%) Firewall
5 11 (10.09%) DHCP
5 11 (10.09%) VoIP
6 8 (7.34%) Internet
7 4 (3.67%) Cisco PIX
7 4 (3.67%) Cisco ASA
8 3 (2.75%) Wi-Fi
8 3 (2.75%) Wireless
8 3 (2.75%) ADSL
8 3 (2.75%) Broadband
9 2 (1.83%) VPN
10 1 (0.92%) HTTPS
10 1 (0.92%) FTP
10 1 (0.92%) HTTP
10 1 (0.92%) ISDN
Database & Business Intelligence
1 7 (6.42%) SQL Server
General
1 4 (3.67%) Telecoms
2 3 (2.75%) Finance
2 3 (2.75%) Retail
2 3 (2.75%) Marketing
3 1 (0.92%) Multimedia
Libraries, Frameworks & Software Standards
1 1 (0.92%) HTML
Miscellaneous
1 15 (13.76%) Blackberry
2 14 (12.84%) Analytical Skills
3 6 (5.50%) Management Information System
4 3 (2.75%) EPoS
4 3 (2.75%) User Experience
5 1 (0.92%) Video Conferencing
5 1 (0.92%) Fat Client
5 1 (0.92%) Thin Client
5 1 (0.92%) iPad
Operating Systems
1 87 (79.82%) Windows
2 29 (26.61%) Windows 7
3 18 (16.51%) Linux
4 14 (12.84%) Windows Server 2008
5 11 (10.09%) Mac OS
6 8 (7.34%) Ubuntu
6 8 (7.34%) CentOS
6 8 (7.34%) Red Hat Enterprise Linux
6 8 (7.34%) SUSE
6 8 (7.34%) Debian
7 7 (6.42%) Windows Server 2012
8 6 (5.50%) Windows XP
8 6 (5.50%) Windows Server 2003
9 3 (2.75%) Mac OS X
9 3 (2.75%) Apple iOS
10 1 (0.92%) UNIX
10 1 (0.92%) Windows 8
Processes & Methodologies
1 23 (21.10%) ITIL
2 14 (12.84%) Service Management
3 11 (10.09%) Project Planning
4 9 (8.26%) CRM
5 6 (5.50%) Change Management
6 4 (3.67%) Incident Management
7 3 (2.75%) Service Delivery
7 3 (2.75%) Agile Software Development
7 3 (2.75%) E-Commerce
8 2 (1.83%) Time Management
9 1 (0.92%) Asset Management
9 1 (0.92%) Process Management
9 1 (0.92%) Technical Architecture
9 1 (0.92%) Software Asset Management
Programming Languages
1 11 (10.09%) SQL
2 9 (8.26%) C
3 1 (0.92%) JavaScript
Qualifications
1 39 (35.78%) MCP
2 18 (16.51%) A+ Certification
3 10 (9.17%) CCNA
3 10 (9.17%) Cisco Certification
4 9 (8.26%) Microsoft Certification
5 6 (5.50%) MCITP
6 5 (4.59%) Security Cleared
6 5 (4.59%) MCSE
7 4 (3.67%) JNCIA
7 4 (3.67%) CCSA
8 3 (2.75%) Network+ Certification
8 3 (2.75%) ACTC
8 3 (2.75%) SAP Certification
8 3 (2.75%) MCSA
9 1 (0.92%) MCTS
Quality Assurance & Compliance
1 12 (11.01%) SLA
2 4 (3.67%) ISO/IEC 27001
3 3 (2.75%) ISO 9001
System Software
1 23 (21.10%) Active Directory
2 12 (11.01%) XenApp
3 11 (10.09%) XenDesktop
3 11 (10.09%) Citrix Presentation Server
4 8 (7.34%) VMware Infrastructure
5 5 (4.59%) Terminal Services
Systems Management
1 13 (11.93%) SCCM
2 2 (1.83%) Backup Exec
Vendors
1 59 (54.13%) Microsoft
2 16 (14.68%) Citrix
3 14 (12.84%) HP
4 12 (11.01%) VMware
5 8 (7.34%) Red Hat
6 7 (6.42%) Cisco
7 5 (4.59%) Apple
8 4 (3.67%) F5
8 4 (3.67%) Lumension
8 4 (3.67%) Trend Micro
8 4 (3.67%) Aruba
8 4 (3.67%) Juniper
8 4 (3.67%) CheckPoint
8 4 (3.67%) McAfee
8 4 (3.67%) Websense
8 4 (3.67%) Clearswift
8 4 (3.67%) SonicWALL
8 4 (3.67%) Blue Coat
9 3 (2.75%) SAP
Reading
Hays IT - Uk Posting account
Salary: £18000.00 - £22000.00 per annum
Posted: 19 hours ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £17000 - £20000 Per Annum
Posted: 5 days ago