The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 385 413 431
Rank change year-on-year
+28 +18
Permanent jobs requiring a 1st Line Support Engineer 51 57 41
As % of all permanent IT jobs located in the South East 0.28% 0.27% 0.18%
As % of the Job Titles category 0.29% 0.28% 0.18%
Number of salaries quoted 50 48 41
Median salary £22,000 £22,250 £22,000
Median salary % change year-on-year
-1.12% +1.13%
90% offered a salary of more than £18,000 £17,500 £20,000
10% offered a salary of more than £28,000 £27,650 £26,000
UK excluding London median salary £20,500 £22,000 £21,000
% change year-on-year
-6.81% +4.76%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17700 20708 22353
As % of all permanent IT jobs located in the South East 96.92% 97.10% 96.55%
Number of salaries quoted 15103 16876 18054
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 29 June 2016.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +4 18 £19,000 +8.57% 1
Berkshire +9 10 £22,500 -3.60% 2
Surrey +21 7 £18,000 -24.21% 1
West Sussex -5 6 £22,000 -
Oxfordshire -11 5 £22,500 +2.27%
Kent - 3 £29,500 - 1
Buckinghamshire - 1 £23,000 -
Middlesex - 1 £23,000 -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 June 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Engineer in the job title.

1 86 (77.48%) Windows
2 60 (54.05%) Active Directory
3 55 (49.55%) Microsoft
4 54 (48.65%) MS Excel
5 35 (31.53%) Windows 7
6 29 (26.13%) VMware
7 26 (23.42%) ITIL
8 23 (20.72%) MS Exchange
9 22 (19.82%) LAN
9 22 (19.82%) Windows Server 2012
10 21 (18.92%) Windows 8
10 21 (18.92%) WAN
11 19 (17.12%) DNS
12 18 (16.22%) SLA
13 17 (15.32%) TCP/IP
13 17 (15.32%) Windows Server
14 16 (14.41%) Windows Server 2008
14 16 (14.41%) Cisco
15 15 (13.51%) SQL
15 15 (13.51%) VMware Infrastructure
16 14 (12.61%) MS Office
17 13 (11.71%) Linux
17 13 (11.71%) HP
17 13 (11.71%) Exchange Server 2010
17 13 (11.71%) Office 365
18 12 (10.81%) Android
18 12 (10.81%) Security Cleared
18 12 (10.81%) A+ Certification
18 12 (10.81%) SQL Server
19 11 (9.91%) ADSL

1st Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (20.72%) MS Exchange
2 13 (11.71%) Exchange Server 2010
3 11 (9.91%) Exchange Server 2007
4 8 (7.21%) SharePoint
5 5 (4.50%) Skype for Business
6 4 (3.60%) Exchange Server 2013
6 4 (3.60%) IIS
7 3 (2.70%) IBM Notes
Applications
1 54 (48.65%) MS Excel
2 14 (12.61%) MS Office
Business Applications
1 2 (1.80%) Dynamics CRM
2 1 (0.90%) Dynamics NAV
2 1 (0.90%) SAP Oil and Gas
Cloud Services
1 13 (11.71%) Office 365
2 2 (1.80%) Dropbox
Communications & Networking
1 22 (19.82%) LAN
2 21 (18.92%) WAN
3 19 (17.12%) DNS
4 17 (15.32%) TCP/IP
5 11 (9.91%) ADSL
5 11 (9.91%) DHCP
6 10 (9.01%) Firewall
7 5 (4.50%) SAN
7 5 (4.50%) Wi-Fi
7 5 (4.50%) Wireless
8 4 (3.60%) Internet
8 4 (3.60%) VPN
9 3 (2.70%) Skype
10 2 (1.80%) Broadband
10 2 (1.80%) SMTP
11 1 (0.90%) VLAN
11 1 (0.90%) VoIP
Database & Business Intelligence
1 12 (10.81%) SQL Server
2 6 (5.41%) SQL Server 2008
2 6 (5.41%) SQL Server 2012
3 1 (0.90%) MySQL
General
1 3 (2.70%) Telecoms
2 2 (1.80%) Games
3 1 (0.90%) Electronics
3 1 (0.90%) Finance
3 1 (0.90%) Manufacturing
3 1 (0.90%) Marketing
3 1 (0.90%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.80%) .NET
Miscellaneous
1 8 (7.21%) Driving Licence
2 7 (6.31%) Blackberry
2 7 (6.31%) iPhone
3 6 (5.41%) Computer Science
4 5 (4.50%) Analytical Skills
5 2 (1.80%) Video Conferencing
6 1 (0.90%) Data Centre
6 1 (0.90%) Handset
6 1 (0.90%) NHS
Operating Systems
1 86 (77.48%) Windows
2 35 (31.53%) Windows 7
3 22 (19.82%) Windows Server 2012
4 21 (18.92%) Windows 8
5 17 (15.32%) Windows Server
6 16 (14.41%) Windows Server 2008
7 13 (11.71%) Linux
8 12 (10.81%) Android
9 11 (9.91%) Windows 10
10 7 (6.31%) Windows Server 2003
10 7 (6.31%) Windows XP
11 4 (3.60%) Apple iOS
11 4 (3.60%) Mac OS X
12 3 (2.70%) Mac OS
13 1 (0.90%) VMS
13 1 (0.90%) Windows 2000
13 1 (0.90%) Windows Vista
Processes & Methodologies
1 26 (23.42%) ITIL
2 7 (6.31%) Mobile Device Management
2 7 (6.31%) Ticket Management
3 4 (3.60%) CRM
3 4 (3.60%) E-Commerce
3 4 (3.60%) Incident Management
3 4 (3.60%) Software Testing
4 3 (2.70%) Network Management
4 3 (2.70%) Service Delivery
4 3 (2.70%) Web Development
5 2 (1.80%) High Availability
5 2 (1.80%) Manual Testing
5 2 (1.80%) Root Cause Analysis
5 2 (1.80%) Software Deployment
6 1 (0.90%) Digital Marketing
6 1 (0.90%) Kalman Filter
6 1 (0.90%) Server Building
6 1 (0.90%) SIEM
6 1 (0.90%) Software Asset Management
6 1 (0.90%) Web Filtering
Programming Languages
1 15 (13.51%) SQL
2 8 (7.21%) VB
3 5 (4.50%) C#
4 3 (2.70%) Java
Qualifications
1 12 (10.81%) A+ Certification
1 12 (10.81%) Security Cleared
2 11 (9.91%) Degree
2 11 (9.91%) Network+ Certification
3 10 (9.01%) MCP
4 9 (8.11%) SC Cleared
5 7 (6.31%) CCENT
5 7 (6.31%) ITIL Foundation Certificate
6 5 (4.50%) Microsoft Certification
7 4 (3.60%) CCNA
7 4 (3.60%) Cisco Certification
7 4 (3.60%) MCSE
8 3 (2.70%) DBS Check
8 3 (2.70%) MCITP
9 2 (1.80%) HNC
9 2 (1.80%) MCTS
10 1 (0.90%) DV Cleared
10 1 (0.90%) GNVQ
10 1 (0.90%) HND
Quality Assurance & Compliance
1 18 (16.22%) SLA
System Software
1 60 (54.05%) Active Directory
2 15 (13.51%) VMware Infrastructure
3 9 (8.11%) Hyper-V
4 7 (6.31%) Terminal Server
5 3 (2.70%) XenDesktop
6 2 (1.80%) VMware ESX
7 1 (0.90%) vSphere
Systems Management
1 4 (3.60%) SCCM
2 3 (2.70%) SCSM
2 3 (2.70%) SCVMM
3 2 (1.80%) Microsoft Data Protection Manager
3 2 (1.80%) SCOM
4 1 (0.90%) Backup Exec
4 1 (0.90%) Nagios
4 1 (0.90%) WSUS
Vendors
1 55 (49.55%) Microsoft
2 29 (26.13%) VMware
3 16 (14.41%) Cisco
4 13 (11.71%) HP
5 11 (9.91%) Citrix
6 7 (6.31%) EMC
6 7 (6.31%) NetApp
7 6 (5.41%) Apple
8 3 (2.70%) Canon
8 3 (2.70%) CommVault
8 3 (2.70%) IBM
8 3 (2.70%) Juniper
8 3 (2.70%) Samsung
8 3 (2.70%) SolarWinds
8 3 (2.70%) Veeam
9 2 (1.80%) Symantec
10 1 (0.90%) Acronis
10 1 (0.90%) Borland
10 1 (0.90%) Mitel
10 1 (0.90%) SAP
Kent
DCL Search & Selection
Salary: £20000 - £25000 per annum + Health + Pension + Shift Allowance
Posted: Yesterday
Guildford, Surrey
People Source Consulting
Salary: £35000 - £40000 per annum + on call bonus + benefits
Posted: 6 hours ago
Basingstoke, Hampshire
Talent International
Salary: £19000 - £24000 per annum
Posted: 5 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 5 days ago
Reading
Recruitment Revolution Limited
Salary: £20,000 - £25,000 depending on experience + Excellent Benefits
Posted: 13 days ago