The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 384 386 424
Rank change year-on-year
+2 +38
Permanent jobs requiring a 1st Line Support Engineer 58 52 26
As % of all permanent IT jobs located in the South East 0.26% 0.24% 0.11%
As % of the Job Titles category 0.28% 0.25% 0.12%
Number of salaries quoted 52 47 18
Average salary £19,000 £21,000 £22,000
Average salary % change year-on-year
-9.52% -4.54%
90% offered a salary of more than £17,150 £20,000 £19,350
10% offered a salary of more than £23,475 £22,500 £24,150
UK excluding London average salary £19,000 £20,500 £21,000
% change year-on-year
-7.31% -2.38%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20911 20607 22412
As % of all permanent IT jobs located in the South East 95.40% 94.85% 95.57%
Number of salaries quoted 16811 16577 19543
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 17 December 2014.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -19 13 £20,500 -1.20%
West Sussex +14 12 £19,500 -11.36%
East Sussex - 11 £18,500 - 1
Hampshire -17 7 £17,000 -2.85%
Kent -1 6 £21,500 +19.44%
Buckinghamshire -2 6 £18,750 -15.73%
Oxfordshire +9 3 £22,000 +10.00% 1
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 17 December 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 105 (77.78%) Windows
2 83 (61.48%) Microsoft
3 61 (45.19%) MS Office
4 58 (42.96%) MS Excel
5 55 (40.74%) Active Directory
6 48 (35.56%) Windows 7
7 46 (34.07%) ITIL
8 39 (28.89%) TCP/IP
9 35 (25.93%) VMware
10 30 (22.22%) MS Exchange
10 30 (22.22%) VMware Infrastructure
11 27 (20.00%) MCP
12 25 (18.52%) Linux
13 24 (17.78%) Windows Server 2008
14 23 (17.04%) Firewall
15 20 (14.81%) WAN
16 18 (13.33%) SQL Server
16 18 (13.33%) LAN
17 16 (11.85%) Internet
17 16 (11.85%) Windows Server 2012
18 15 (11.11%) DNS
18 15 (11.11%) SLA
18 15 (11.11%) A+ Certification
18 15 (11.11%) Windows Server 2003
19 14 (10.37%) Windows XP
19 14 (10.37%) Citrix
19 14 (10.37%) Exchange Server 2003
19 14 (10.37%) SCCM
19 14 (10.37%) Exchange Server 2010
20 13 (9.63%) CRM

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 17 December 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (22.22%) MS Exchange
2 14 (10.37%) Exchange Server 2003
2 14 (10.37%) Exchange Server 2010
3 9 (6.67%) Exchange Server 2007
4 8 (5.93%) Exchange Server 2013
5 3 (2.22%) IBM Notes
6 2 (1.48%) IIS
Applications
1 61 (45.19%) MS Office
2 58 (42.96%) MS Excel
3 9 (6.67%) MS PowerPoint
Communications & Networking
1 39 (28.89%) TCP/IP
2 23 (17.04%) Firewall
3 20 (14.81%) WAN
4 18 (13.33%) LAN
5 16 (11.85%) Internet
6 15 (11.11%) DNS
7 10 (7.41%) VPN
8 9 (6.67%) DHCP
9 7 (5.19%) Cisco PIX
9 7 (5.19%) Cisco ASA
10 6 (4.44%) VoIP
11 4 (2.96%) SAN
12 3 (2.22%) ADSL
12 3 (2.22%) Broadband
12 3 (2.22%) ISDN
12 3 (2.22%) Wi-Fi
12 3 (2.22%) Wireless
13 1 (0.74%) FTP
13 1 (0.74%) HTTP
13 1 (0.74%) HTTPS
Database & Business Intelligence
1 18 (13.33%) SQL Server
2 1 (0.74%) SQL Server 2008
General
1 4 (2.96%) Finance
2 3 (2.22%) Telecoms
2 3 (2.22%) Retail
2 3 (2.22%) Multimedia
Libraries, Frameworks & Software Standards
1 1 (0.74%) ASP.NET
1 1 (0.74%) HTML
1 1 (0.74%) .NET
Miscellaneous
1 12 (8.89%) Analytical Skills
2 9 (6.67%) Blackberry
3 5 (3.70%) Thin Client
3 5 (3.70%) Fat Client
4 4 (2.96%) Management Information System
5 3 (2.22%) EPoS
5 3 (2.22%) Computer Science
5 3 (2.22%) Video Conferencing
6 1 (0.74%) Mathematics
Operating Systems
1 105 (77.78%) Windows
2 48 (35.56%) Windows 7
3 25 (18.52%) Linux
4 24 (17.78%) Windows Server 2008
5 16 (11.85%) Windows Server 2012
6 15 (11.11%) Windows Server 2003
7 14 (10.37%) Windows XP
8 8 (5.93%) Ubuntu
8 8 (5.93%) SUSE
8 8 (5.93%) Debian
8 8 (5.93%) CentOS
8 8 (5.93%) Red Hat Enterprise Linux
9 7 (5.19%) Windows 8
10 6 (4.44%) Mac OS
11 1 (0.74%) UNIX
11 1 (0.74%) Android
Processes & Methodologies
1 46 (34.07%) ITIL
2 13 (9.63%) CRM
3 11 (8.15%) Kalman Filter
3 11 (8.15%) Service Delivery
4 8 (5.93%) Change Management
5 6 (4.44%) Project Planning
5 6 (4.44%) Service Management
6 4 (2.96%) Agile Software Development
6 4 (2.96%) E-Commerce
7 1 (0.74%) Project Management
7 1 (0.74%) Process Management
7 1 (0.74%) Incident Management
7 1 (0.74%) Software Engineering
7 1 (0.74%) Asset Management
7 1 (0.74%) Waterfall
7 1 (0.74%) Functional Testing
7 1 (0.74%) Android Development
7 1 (0.74%) Software Asset Management
Programming Languages
1 8 (5.93%) SQL
2 5 (3.70%) C
Qualifications
1 27 (20.00%) MCP
2 15 (11.11%) A+ Certification
3 13 (9.63%) Security Cleared
4 12 (8.89%) Cisco Certification
4 12 (8.89%) CCNA
5 10 (7.41%) Microsoft Certification
6 7 (5.19%) CCSA
6 7 (5.19%) JNCIA
7 6 (4.44%) MCITP
7 6 (4.44%) MCSE
8 4 (2.96%) SAP Certification
9 3 (2.22%) MCSA
9 3 (2.22%) Network+ Certification
9 3 (2.22%) MCTS
9 3 (2.22%) Degree
10 2 (1.48%) SC Cleared
Quality Assurance & Compliance
1 15 (11.11%) SLA
2 7 (5.19%) ISO/IEC 27001
3 4 (2.96%) ISO 9001
4 2 (1.48%) QA
System Software
1 55 (40.74%) Active Directory
2 30 (22.22%) VMware Infrastructure
3 11 (8.15%) XenApp
4 6 (4.44%) Citrix Presentation Server
4 6 (4.44%) XenDesktop
5 5 (3.70%) Terminal Services
Systems Management
1 14 (10.37%) SCCM
2 5 (3.70%) Backup Exec
3 4 (2.96%) Norton AntiVirus
Vendors
1 83 (61.48%) Microsoft
2 35 (25.93%) VMware
3 14 (10.37%) Citrix
4 12 (8.89%) Cisco
5 10 (7.41%) HP
6 8 (5.93%) Red Hat
7 7 (5.19%) Trend Micro
7 7 (5.19%) Aruba
7 7 (5.19%) Lumension
7 7 (5.19%) F5
7 7 (5.19%) Juniper
7 7 (5.19%) Websense
7 7 (5.19%) Clearswift
7 7 (5.19%) CheckPoint
7 7 (5.19%) McAfee
7 7 (5.19%) Blue Coat
7 7 (5.19%) SonicWALL
8 4 (2.96%) Symantec
8 4 (2.96%) SAP
8 4 (2.96%) Veeam
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £17000 - £20000 Per Annum
Posted: 5 days ago