The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 368 379 421
Rank change year-on-year
+11 +42
Permanent jobs requiring a 1st Line Support Engineer 74 43 22
As % of all permanent IT jobs located in the South East 0.33% 0.20% 0.097%
As % of the Job Titles category 0.35% 0.21% 0.10%
Number of salaries quoted 70 42 20
Average salary £21,000 £19,750 £20,250
Average salary % change year-on-year
+6.32% -2.46%
90% offered a salary of more than £17,500 £18,000 £17,000
10% offered a salary of more than £26,050 £22,000 £22,500
UK excluding London average salary £21,000 £19,000 £20,000
% change year-on-year
+10.52% -5.00%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21364 20207 21704
As % of all permanent IT jobs located in the South East 94.69% 95.09% 95.41%
Number of salaries quoted 16816 16650 18526
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 29 August 2014.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +9 26 £21,000 +1.20% 2
Berkshire +3 19 £21,000 +10.52% 1
Hampshire -10 12 £18,000 +2.85% 1
Oxfordshire +1 6 £26,500 +32.50%
Buckinghamshire -6 5 £22,500 +20.00%
Kent - 5 £21,500 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 86 (72.88%) Windows
2 64 (54.24%) Microsoft
2 64 (54.24%) Active Directory
3 50 (42.37%) Windows 7
4 49 (41.53%) MS Excel
5 45 (38.14%) MS Office
6 43 (36.44%) TCP/IP
7 40 (33.90%) ITIL
8 31 (26.27%) Linux
8 31 (26.27%) VMware
9 29 (24.58%) VMware Infrastructure
10 20 (16.95%) MS Exchange
11 19 (16.10%) Firewall
12 18 (15.25%) Windows XP
13 16 (13.56%) SQL
14 15 (12.71%) SQL Server
14 15 (12.71%) SLA
14 15 (12.71%) Internet
14 15 (12.71%) Windows Server 2008
15 14 (11.86%) Security Cleared
15 14 (11.86%) Kalman Filter
16 12 (10.17%) VPN
16 12 (10.17%) LAN
16 12 (10.17%) CRM
16 12 (10.17%) Exchange Server 2003
16 12 (10.17%) Windows Server 2012
17 11 (9.32%) CentOS
17 11 (9.32%) Red Hat Enterprise Linux
17 11 (9.32%) Ubuntu
17 11 (9.32%) SUSE

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (16.95%) MS Exchange
2 12 (10.17%) Exchange Server 2003
3 9 (7.63%) IBM Notes
4 8 (6.78%) Exchange Server 2010
5 6 (5.08%) Exchange Server 2013
6 5 (4.24%) Exchange Server 2007
7 2 (1.69%) Lync
8 1 (0.85%) IIS
Applications
1 49 (41.53%) MS Excel
2 45 (38.14%) MS Office
3 3 (2.54%) MS PowerPoint
Business Applications
1 4 (3.39%) SalesLogix
1 4 (3.39%) Dynamics CRM
Communications & Networking
1 43 (36.44%) TCP/IP
2 19 (16.10%) Firewall
3 15 (12.71%) Internet
4 12 (10.17%) VPN
4 12 (10.17%) LAN
5 11 (9.32%) DNS
6 9 (7.63%) WAN
7 6 (5.08%) DHCP
7 6 (5.08%) Cisco PIX
7 6 (5.08%) Cisco ASA
8 4 (3.39%) SAN
9 2 (1.69%) VoIP
10 1 (0.85%) ADSL
10 1 (0.85%) Broadband
10 1 (0.85%) ISDN
10 1 (0.85%) Wireless
Database & Business Intelligence
1 15 (12.71%) SQL Server
2 1 (0.85%) SQL Server 2008
General
1 6 (5.08%) Finance
2 4 (3.39%) Telecoms
3 3 (2.54%) Billing
4 1 (0.85%) Multimedia
Libraries, Frameworks & Software Standards
1 1 (0.85%) .NET
1 1 (0.85%) ASP.NET
Miscellaneous
1 4 (3.39%) Thin Client
1 4 (3.39%) Computer Science
1 4 (3.39%) Fat Client
2 3 (2.54%) Blackberry
3 1 (0.85%) Management Information System
3 1 (0.85%) Mathematics
3 1 (0.85%) Video Conferencing
Operating Systems
1 86 (72.88%) Windows
2 50 (42.37%) Windows 7
3 31 (26.27%) Linux
4 18 (15.25%) Windows XP
5 15 (12.71%) Windows Server 2008
6 12 (10.17%) Windows Server 2012
7 11 (9.32%) CentOS
7 11 (9.32%) Red Hat Enterprise Linux
7 11 (9.32%) SUSE
7 11 (9.32%) Debian
7 11 (9.32%) Ubuntu
8 9 (7.63%) Windows Server 2003
9 8 (6.78%) Windows 8
10 3 (2.54%) Windows 2000
11 1 (0.85%) Windows Vista
11 1 (0.85%) Android
Processes & Methodologies
1 40 (33.90%) ITIL
2 14 (11.86%) Kalman Filter
3 12 (10.17%) CRM
4 7 (5.93%) Service Delivery
5 6 (5.08%) Change Management
6 3 (2.54%) Incident Management
7 2 (1.69%) Project Planning
8 1 (0.85%) Time Management
8 1 (0.85%) Waterfall
8 1 (0.85%) Functional Testing
8 1 (0.85%) Android Development
8 1 (0.85%) E-Commerce
8 1 (0.85%) Project Management
8 1 (0.85%) Service Management
8 1 (0.85%) Software Engineering
Programming Languages
1 16 (13.56%) SQL
2 3 (2.54%) C#
Qualifications
1 14 (11.86%) Security Cleared
2 9 (7.63%) CCNA
2 9 (7.63%) Cisco Certification
3 7 (5.93%) MCP
4 6 (5.08%) A+ Certification
4 6 (5.08%) CCSA
4 6 (5.08%) JNCIA
5 5 (4.24%) Degree
5 5 (4.24%) Microsoft Certification
6 3 (2.54%) MCSE
6 3 (2.54%) MCSA
6 3 (2.54%) SC Cleared
6 3 (2.54%) MCTS
7 1 (0.85%) MCITP
7 1 (0.85%) Network+ Certification
7 1 (0.85%) SAP Certification
Quality Assurance & Compliance
1 15 (12.71%) SLA
2 4 (3.39%) ISO 9001
3 2 (1.69%) ISO/IEC 27001
3 2 (1.69%) QA
System Software
1 64 (54.24%) Active Directory
2 29 (24.58%) VMware Infrastructure
3 6 (5.08%) XenApp
4 4 (3.39%) Terminal Services
5 2 (1.69%) Citrix Presentation Server
5 2 (1.69%) XenDesktop
Systems Management
1 8 (6.78%) SCCM
2 4 (3.39%) Norton AntiVirus
2 4 (3.39%) Backup Exec
Vendors
1 64 (54.24%) Microsoft
2 31 (26.27%) VMware
3 11 (9.32%) Red Hat
4 10 (8.47%) Cisco
5 8 (6.78%) IBM
6 6 (5.08%) Citrix
6 6 (5.08%) Juniper
6 6 (5.08%) Blue Coat
6 6 (5.08%) SonicWALL
6 6 (5.08%) Remedy
6 6 (5.08%) McAfee
6 6 (5.08%) Websense
6 6 (5.08%) Clearswift
6 6 (5.08%) CheckPoint
6 6 (5.08%) Trend Micro
6 6 (5.08%) Aruba
6 6 (5.08%) F5
6 6 (5.08%) Lumension
7 4 (3.39%) Kaseya
7 4 (3.39%) Symantec
Surrey
Capita - ITIN
Salary: £19000 - £22000 per annum + Benefits
Posted: 5 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £26000 per annum
Posted: 6 days ago
Windsor, Berkshire
Asset Resourcing
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 7 days ago
South East England
DP Connect
Salary: £20000 - £25000 per annum
Posted: 8 days ago
Fareham
Deerfoot IT
Salary: £15000 - £17500 per annum + on call, plus benefits
Posted: 23 days ago