The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 366 393 423
Rank change year-on-year
+27 +30
Permanent jobs requiring a 1st Line Support Engineer 77 49 21
As % of all permanent IT jobs located in the South East 0.35% 0.23% 0.094%
As % of the Job Titles category 0.37% 0.25% 0.098%
Number of salaries quoted 71 48 17
Average salary £20,500 £20,000 £19,625
Average salary % change year-on-year
+2.50% +1.91%
90% offered a salary of more than £17,500 £18,500 £17,050
10% offered a salary of more than £23,950 £21,650 £26,000
UK excluding London average salary £19,500 £20,000 £20,000
% change year-on-year
-2.50% -
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20683 19896 21320
As % of all permanent IT jobs located in the South East 94.62% 95.00% 95.50%
Number of salaries quoted 16224 16447 18215
Average salary £41,500 £41,000 £40,000
Average salary % change year-on-year
+1.21% +2.50%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £60,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 2 October 2014.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -6 28 £19,000 -7.31%
Berkshire +13 25 £21,000 +2.43% 1
Hampshire -4 9 £17,500 -6.66%
Oxfordshire +4 4 £27,000 +35.00%
Buckinghamshire -1 4 £22,500 +12.50%
West Sussex -9 3 £19,000 -7.31% 2
Kent - 3 £21,500 -
East Sussex - 1 £13,750 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 2 October 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 93 (78.15%) Windows
2 75 (63.03%) Microsoft
3 60 (50.42%) Active Directory
3 60 (50.42%) MS Excel
4 49 (41.18%) Windows 7
5 47 (39.50%) MS Office
6 46 (38.66%) TCP/IP
7 41 (34.45%) ITIL
8 36 (30.25%) VMware
9 34 (28.57%) VMware Infrastructure
10 32 (26.89%) Linux
11 23 (19.33%) MS Exchange
12 19 (15.97%) Firewall
13 16 (13.45%) Windows Server 2008
13 16 (13.45%) SQL Server
14 15 (12.61%) Internet
15 14 (11.76%) SUSE
15 14 (11.76%) Debian
15 14 (11.76%) CentOS
15 14 (11.76%) Red Hat Enterprise Linux
15 14 (11.76%) Ubuntu
15 14 (11.76%) Exchange Server 2003
15 14 (11.76%) Red Hat
15 14 (11.76%) Windows XP
16 13 (10.92%) SLA
16 13 (10.92%) Security Cleared
17 12 (10.08%) Windows Server 2012
17 12 (10.08%) Windows Server 2003
17 12 (10.08%) LAN
17 12 (10.08%) DNS

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 2 October 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (19.33%) MS Exchange
2 14 (11.76%) Exchange Server 2003
3 10 (8.40%) Exchange Server 2010
4 9 (7.56%) IBM Notes
5 8 (6.72%) Exchange Server 2013
6 5 (4.20%) Exchange Server 2007
7 2 (1.68%) Lync
7 2 (1.68%) IIS
Applications
1 60 (50.42%) MS Excel
2 47 (39.50%) MS Office
3 3 (2.52%) MS PowerPoint
Communications & Networking
1 46 (38.66%) TCP/IP
2 19 (15.97%) Firewall
3 15 (12.61%) Internet
4 12 (10.08%) DNS
4 12 (10.08%) LAN
5 11 (9.24%) WAN
6 10 (8.40%) VPN
7 6 (5.04%) DHCP
7 6 (5.04%) Cisco PIX
7 6 (5.04%) Cisco ASA
8 4 (3.36%) SAN
9 3 (2.52%) ISDN
10 2 (1.68%) VoIP
11 1 (0.84%) ADSL
11 1 (0.84%) Broadband
11 1 (0.84%) FTP
11 1 (0.84%) HTTP
11 1 (0.84%) Wireless
11 1 (0.84%) HTTPS
Database & Business Intelligence
1 16 (13.45%) SQL Server
2 1 (0.84%) SQL Server 2008
General
1 6 (5.04%) Telecoms
1 6 (5.04%) Finance
2 3 (2.52%) Multimedia
2 3 (2.52%) Billing
3 1 (0.84%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.84%) .NET
1 1 (0.84%) ASP.NET
Miscellaneous
1 8 (6.72%) Analytical Skills
2 5 (4.20%) Fat Client
2 5 (4.20%) Thin Client
3 4 (3.36%) Computer Science
4 3 (2.52%) Video Conferencing
4 3 (2.52%) Management Information System
5 2 (1.68%) Blackberry
6 1 (0.84%) Mathematics
Operating Systems
1 93 (78.15%) Windows
2 49 (41.18%) Windows 7
3 32 (26.89%) Linux
4 16 (13.45%) Windows Server 2008
5 14 (11.76%) CentOS
5 14 (11.76%) Red Hat Enterprise Linux
5 14 (11.76%) Windows XP
5 14 (11.76%) SUSE
5 14 (11.76%) Debian
5 14 (11.76%) Ubuntu
6 12 (10.08%) Windows Server 2003
6 12 (10.08%) Windows Server 2012
7 8 (6.72%) Windows 8
8 1 (0.84%) UNIX
8 1 (0.84%) Windows Vista
8 1 (0.84%) Android
Processes & Methodologies
1 41 (34.45%) ITIL
2 12 (10.08%) CRM
3 11 (9.24%) Service Delivery
3 11 (9.24%) Kalman Filter
4 6 (5.04%) Change Management
5 3 (2.52%) Agile Software Development
5 3 (2.52%) E-Commerce
6 2 (1.68%) Project Planning
7 1 (0.84%) Time Management
7 1 (0.84%) Waterfall
7 1 (0.84%) Functional Testing
7 1 (0.84%) Android Development
7 1 (0.84%) Software Asset Management
7 1 (0.84%) Project Management
7 1 (0.84%) Service Management
7 1 (0.84%) Asset Management
7 1 (0.84%) Software Engineering
Programming Languages
1 12 (10.08%) SQL
2 1 (0.84%) C
Qualifications
1 13 (10.92%) Security Cleared
2 9 (7.56%) CCNA
2 9 (7.56%) Cisco Certification
3 8 (6.72%) A+ Certification
4 7 (5.88%) MCP
5 6 (5.04%) CCSA
5 6 (5.04%) JNCIA
6 5 (4.20%) Degree
6 5 (4.20%) Microsoft Certification
7 3 (2.52%) SAP Certification
7 3 (2.52%) MCSE
7 3 (2.52%) MCSA
7 3 (2.52%) SC Cleared
7 3 (2.52%) MCTS
8 1 (0.84%) MCITP
8 1 (0.84%) Network+ Certification
Quality Assurance & Compliance
1 13 (10.92%) SLA
2 6 (5.04%) ISO/IEC 27001
3 3 (2.52%) ISO 9001
4 2 (1.68%) QA
System Software
1 60 (50.42%) Active Directory
2 34 (28.57%) VMware Infrastructure
3 7 (5.88%) XenApp
4 5 (4.20%) Terminal Services
5 2 (1.68%) Citrix Presentation Server
5 2 (1.68%) XenDesktop
Systems Management
1 10 (8.40%) SCCM
2 5 (4.20%) Backup Exec
3 4 (3.36%) Norton AntiVirus
Vendors
1 75 (63.03%) Microsoft
2 36 (30.25%) VMware
3 14 (11.76%) Red Hat
4 10 (8.40%) Cisco
5 8 (6.72%) IBM
6 7 (5.88%) Citrix
7 6 (5.04%) Juniper
7 6 (5.04%) CheckPoint
7 6 (5.04%) Blue Coat
7 6 (5.04%) SonicWALL
7 6 (5.04%) McAfee
7 6 (5.04%) Websense
7 6 (5.04%) Clearswift
7 6 (5.04%) Trend Micro
7 6 (5.04%) Aruba
7 6 (5.04%) F5
7 6 (5.04%) Lumension
8 5 (4.20%) HP
9 4 (3.36%) Veeam
9 4 (3.36%) Symantec
Crawley, West Sussex
Connect Support Services Ltd
Posted: 5 days ago
South East England
DP Connect
Salary: £20000 - £25000 per annum
Posted: 27 days ago