The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 396 403 406
Rank change year-on-year
+7 +3
Permanent jobs requiring a 1st Line Support Engineer 43 55 40
As % of all permanent IT jobs located in the South East 0.21% 0.24% 0.18%
As % of the Job Titles category 0.22% 0.25% 0.19%
Number of salaries quoted 41 53 40
Average salary £23,000 £21,000 £19,750
Average salary % change year-on-year
+9.52% +6.32%
90% offered a salary of more than £17,500 £17,500 £17,500
10% offered a salary of more than £26,000 £26,000 £22,550
UK excluding London average salary £21,750 £21,000 £20,000
% change year-on-year
+3.57% +5.00%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19721 21579 21053
As % of all permanent IT jobs located in the South East 94.93% 95.04% 95.06%
Number of salaries quoted 16234 17295 17372
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 29 July 2015.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +17 18 £25,000 +11.11% 1
Berkshire +9 15 £23,000 +9.52% 1
Oxfordshire +7 4 £22,000 -15.38% 1
Surrey -2 4 £25,000 +19.04%
Kent 0 1 £13,750 -35.29%
Buckinghamshire -7 1 £20,500 +3.14% 1
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 82 (84.54%) Windows
2 66 (68.04%) Microsoft
3 40 (41.24%) MS Excel
4 37 (38.14%) Active Directory
5 27 (27.84%) TCP/IP
6 22 (22.68%) MS Exchange
6 22 (22.68%) MS Office
6 22 (22.68%) ITIL
6 22 (22.68%) Windows 7
7 19 (19.59%) Firewall
7 19 (19.59%) VMware
8 17 (17.53%) MCP
8 17 (17.53%) VMware Infrastructure
9 16 (16.49%) Windows Server 2008
10 15 (15.46%) Exchange Server 2010
10 15 (15.46%) Exchange Server 2007
10 15 (15.46%) SLA
11 14 (14.43%) Linux
12 13 (13.40%) Windows XP
12 13 (13.40%) Windows Server 2012
13 12 (12.37%) Windows Server 2003
14 11 (11.34%) Mac OS X
14 11 (11.34%) Security Cleared
14 11 (11.34%) Apple iOS
15 10 (10.31%) Apple
16 9 (9.28%) Technical Architecture
16 9 (9.28%) Backup Exec
17 8 (8.25%) Telecoms
17 8 (8.25%) Finance
17 8 (8.25%) Windows 8

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 29 July 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (22.68%) MS Exchange
2 15 (15.46%) Exchange Server 2007
2 15 (15.46%) Exchange Server 2010
3 6 (6.19%) Exchange Server 2003
4 4 (4.12%) SharePoint
5 2 (2.06%) Exchange Server 2013
Applications
1 40 (41.24%) MS Excel
2 22 (22.68%) MS Office
3 1 (1.03%) MS PowerPoint
Cloud Services
1 1 (1.03%) Office 365
Communications & Networking
1 27 (27.84%) TCP/IP
2 19 (19.59%) Firewall
3 5 (5.15%) VPN
3 5 (5.15%) DNS
4 4 (4.12%) LAN
5 3 (3.09%) WAN
6 1 (1.03%) DHCP
6 1 (1.03%) Ethernet
6 1 (1.03%) Wireless
6 1 (1.03%) VoIP
6 1 (1.03%) ADSL
6 1 (1.03%) Broadband
6 1 (1.03%) Internet
Database & Business Intelligence
1 5 (5.15%) SQL Server
Development Applications
1 5 (5.15%) HP UFT
General
1 8 (8.25%) Telecoms
1 8 (8.25%) Finance
2 4 (4.12%) Banking
3 3 (3.09%) Marketing
4 1 (1.03%) German Language
4 1 (1.03%) Retail
Libraries, Frameworks & Software Standards
1 5 (5.15%) HTML
1 5 (5.15%) Application Packaging
Miscellaneous
1 7 (7.22%) Video Conferencing
2 4 (4.12%) Analytical Skills
3 3 (3.09%) Management Information System
4 2 (2.06%) PDA
4 2 (2.06%) User Experience
5 1 (1.03%) Data Centre
5 1 (1.03%) Blackberry
5 1 (1.03%) e-Health
Operating Systems
1 82 (84.54%) Windows
2 22 (22.68%) Windows 7
3 16 (16.49%) Windows Server 2008
4 14 (14.43%) Linux
5 13 (13.40%) Windows XP
5 13 (13.40%) Windows Server 2012
6 12 (12.37%) Windows Server 2003
7 11 (11.34%) Mac OS X
7 11 (11.34%) Apple iOS
8 8 (8.25%) Windows 8
9 5 (5.15%) Red Hat Enterprise Linux
9 5 (5.15%) Windows 2000
10 3 (3.09%) Windows Vista
11 2 (2.06%) Android
12 1 (1.03%) CentOS
12 1 (1.03%) Mac OS
12 1 (1.03%) SUSE
12 1 (1.03%) Debian
12 1 (1.03%) Ubuntu
Processes & Methodologies
1 22 (22.68%) ITIL
2 9 (9.28%) Technical Architecture
3 5 (5.15%) Test Scripting
4 3 (3.09%) Time Management
4 3 (3.09%) Service Management
5 2 (2.06%) Service Delivery
5 2 (2.06%) CRM
5 2 (2.06%) Data Protection
5 2 (2.06%) Incident Management
6 1 (1.03%) Project Planning
6 1 (1.03%) Network Management
6 1 (1.03%) Kalman Filter
6 1 (1.03%) Line Management
6 1 (1.03%) Change Management
Programming Languages
1 6 (6.19%) SQL
2 5 (5.15%) VB
3 2 (2.06%) C
4 1 (1.03%) JavaScript
Qualifications
1 17 (17.53%) MCP
2 11 (11.34%) Security Cleared
3 7 (7.22%) CCNA
3 7 (7.22%) Cisco Certification
4 6 (6.19%) SC Cleared
5 5 (5.15%) DV Cleared
5 5 (5.15%) Microsoft Certification
5 5 (5.15%) A+ Certification
6 4 (4.12%) MCSA
7 3 (3.09%) MCSE
7 3 (3.09%) ACTC
8 1 (1.03%) MCTS
8 1 (1.03%) MCITP
8 1 (1.03%) HND
8 1 (1.03%) Network+ Certification
Quality Assurance & Compliance
1 15 (15.46%) SLA
2 5 (5.15%) QA
System Software
1 37 (38.14%) Active Directory
2 17 (17.53%) VMware Infrastructure
3 6 (6.19%) Hyper-V
4 4 (4.12%) Terminal Services
5 1 (1.03%) Citrix Presentation Server
5 1 (1.03%) XenApp
5 1 (1.03%) XenDesktop
Systems Management
1 9 (9.28%) Backup Exec
2 2 (2.06%) SCCM
Vendors
1 66 (68.04%) Microsoft
2 19 (19.59%) VMware
3 10 (10.31%) Apple
4 7 (7.22%) HP
5 5 (5.15%) Red Hat
6 4 (4.12%) Cisco
7 2 (2.06%) Avaya
8 1 (1.03%) Citrix
8 1 (1.03%) SolarWinds
Buckingham, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £18000 - £22000 per annum
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £22,000 per annum plus on-call Allowance + benefits
Posted: 6 days ago
Farnborough
The People Network
Salary: £25000 per annum
Posted: 13 days ago