The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 393 393 408
Rank change year-on-year
0 +15
Permanent jobs requiring a 1st Line Support Engineer 43 58 68
As % of all permanent IT jobs located in the South East 0.24% 0.28% 0.30%
As % of the Job Titles category 0.25% 0.29% 0.31%
Number of salaries quoted 39 55 65
Median salary £22,500 £22,500 £21,000
Median salary % change year-on-year
- +7.14%
90% offered a salary of more than £19,000 £18,500 £17,500
10% offered a salary of more than £33,612 £27,000 £26,300
UK excluding London median salary £21,750 £21,250 £21,000
% change year-on-year
+2.35% +1.19%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17461 20109 21814
As % of all permanent IT jobs located in the South East 97.02% 96.60% 96.79%
Number of salaries quoted 14797 16576 17053
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 27 August 2016.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 10 £23,750 +3.26% 1
Hampshire -9 9 £19,000 -24.00% 1
Kent +22 8 £22,500 +7.14%
Buckinghamshire +32 7 £23,000 +12.19%
Surrey +31 6 £37,500 +72.41% 1
Oxfordshire -17 3 £24,000 +29.72% 1
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 27 August 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Engineer in the job title.

1 85 (73.91%) Windows
2 59 (51.30%) Active Directory
3 48 (41.74%) Microsoft
4 44 (38.26%) MS Excel
5 38 (33.04%) VMware
6 35 (30.43%) MS Exchange
7 30 (26.09%) ITIL
8 29 (25.22%) Cisco
9 28 (24.35%) Windows 8
10 25 (21.74%) Windows 7
10 25 (21.74%) Citrix
10 25 (21.74%) LAN
11 24 (20.87%) WAN
11 24 (20.87%) TCP/IP
12 23 (20.00%) Windows Server
13 21 (18.26%) Windows Server 2012
13 21 (18.26%) Linux
13 21 (18.26%) Firewall
14 20 (17.39%) HP
15 19 (16.52%) SLA
16 17 (14.78%) DNS
17 16 (13.91%) Windows Server 2008
18 15 (13.04%) Blackberry
19 14 (12.17%) ADSL
20 13 (11.30%) E-Commerce
20 13 (11.30%) Windows XP
20 13 (11.30%) A+ Certification
20 13 (11.30%) Exchange Server 2010
21 12 (10.43%) CCENT
21 12 (10.43%) Degree

1st Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (30.43%) MS Exchange
2 13 (11.30%) Exchange Server 2010
3 12 (10.43%) Exchange Server 2013
4 11 (9.57%) Exchange Server 2007
5 8 (6.96%) Exchange Server 2003
6 4 (3.48%) IIS
6 4 (3.48%) SharePoint
7 3 (2.61%) IBM Notes
7 3 (2.61%) Skype for Business
Applications
1 44 (38.26%) MS Excel
2 6 (5.22%) MS Office
Business Applications
1 5 (4.35%) SAP Oil and Gas
Cloud Services
1 9 (7.83%) Office 365
2 1 (0.87%) Amazon AWS
Communications & Networking
1 25 (21.74%) LAN
2 24 (20.87%) TCP/IP
2 24 (20.87%) WAN
3 21 (18.26%) Firewall
4 17 (14.78%) DNS
5 14 (12.17%) ADSL
6 12 (10.43%) DHCP
6 12 (10.43%) Internet
7 5 (4.35%) VoIP
7 5 (4.35%) Wi-Fi
7 5 (4.35%) Wireless
8 4 (3.48%) SAN
8 4 (3.48%) VPN
9 3 (2.61%) Skype
10 2 (1.74%) Broadband
11 1 (0.87%) PBX
11 1 (0.87%) SMTP
11 1 (0.87%) Unified Communications
11 1 (0.87%) VLAN
Database & Business Intelligence
1 12 (10.43%) SQL Server
2 7 (6.09%) MySQL
3 5 (4.35%) SQL Server 2008
3 5 (4.35%) SQL Server 2012
General
1 6 (5.22%) Telecoms
2 5 (4.35%) Electronics
2 5 (4.35%) Finance
2 5 (4.35%) Manufacturing
2 5 (4.35%) Marketing
3 2 (1.74%) Games
4 1 (0.87%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.87%) COM
Miscellaneous
1 15 (13.04%) Blackberry
2 7 (6.09%) iPhone
3 6 (5.22%) Driving Licence
4 5 (4.35%) Computer Science
5 4 (3.48%) Analytical Skills
6 1 (0.87%) Handset
6 1 (0.87%) Management Information System
6 1 (0.87%) Mathematics
6 1 (0.87%) Video Conferencing
Operating Systems
1 85 (73.91%) Windows
2 28 (24.35%) Windows 8
3 25 (21.74%) Windows 7
4 23 (20.00%) Windows Server
5 21 (18.26%) Linux
5 21 (18.26%) Windows Server 2012
6 16 (13.91%) Windows Server 2008
7 13 (11.30%) Windows XP
8 12 (10.43%) Windows 10
9 10 (8.70%) Android
9 10 (8.70%) Mac OS
10 7 (6.09%) Windows Server 2003
11 5 (4.35%) VMS
12 3 (2.61%) Apple iOS
12 3 (2.61%) Mac OS X
13 1 (0.87%) Windows 2000
13 1 (0.87%) Windows Vista
Processes & Methodologies
1 30 (26.09%) ITIL
2 13 (11.30%) E-Commerce
3 11 (9.57%) Ticket Management
4 7 (6.09%) Mobile Device Management
5 5 (4.35%) Business Intelligence
5 5 (4.35%) Digital Marketing
5 5 (4.35%) Programme Management
5 5 (4.35%) Server Building
6 4 (3.48%) Network Management
6 4 (3.48%) Service Delivery
6 4 (3.48%) Software Testing
7 3 (2.61%) Web Development
8 2 (1.74%) Manual Testing
8 2 (1.74%) Software Deployment
9 1 (0.87%) Asset Management
9 1 (0.87%) Continuous Improvement
9 1 (0.87%) Kalman Filter
9 1 (0.87%) Risk Management
9 1 (0.87%) Software Asset Management
9 1 (0.87%) Web Filtering
Programming Languages
1 12 (10.43%) SQL
2 8 (6.96%) VB
3 5 (4.35%) C#
4 3 (2.61%) Java
Qualifications
1 13 (11.30%) A+ Certification
2 12 (10.43%) CCENT
2 12 (10.43%) Degree
2 12 (10.43%) Network+ Certification
3 11 (9.57%) ITIL Foundation Certificate
4 9 (7.83%) Security Cleared
5 8 (6.96%) MCP
5 8 (6.96%) SC Cleared
6 7 (6.09%) CCNA
6 7 (6.09%) Cisco Certification
7 4 (3.48%) CCNP
8 3 (2.61%) DBS Check
8 3 (2.61%) MCITP
8 3 (2.61%) Microsoft Certification
9 2 (1.74%) MCSE
10 1 (0.87%) DV Cleared
10 1 (0.87%) GNVQ
10 1 (0.87%) HND
10 1 (0.87%) SAP Certification
Quality Assurance & Compliance
1 19 (16.52%) SLA
2 1 (0.87%) ISO 9001
2 1 (0.87%) ISO/IEC 27001
2 1 (0.87%) ISO22301
System Software
1 59 (51.30%) Active Directory
2 11 (9.57%) Terminal Server
2 11 (9.57%) VMware Infrastructure
3 5 (4.35%) Hyper-V
4 4 (3.48%) XenDesktop
5 1 (0.87%) vSphere
Systems Management
1 5 (4.35%) Nagios
2 3 (2.61%) SCCM
2 3 (2.61%) SCSM
2 3 (2.61%) SCVMM
3 1 (0.87%) WSUS
Vendors
1 48 (41.74%) Microsoft
2 38 (33.04%) VMware
3 29 (25.22%) Cisco
4 25 (21.74%) Citrix
5 20 (17.39%) HP
6 12 (10.43%) EMC
6 12 (10.43%) NetApp
7 6 (5.22%) Apple
7 6 (5.22%) SAP
8 4 (3.48%) Veeam
9 3 (2.61%) Canon
9 3 (2.61%) CommVault
9 3 (2.61%) IBM
9 3 (2.61%) Juniper
9 3 (2.61%) SolarWinds
10 2 (1.74%) Samsung
11 1 (0.87%) Aastra
11 1 (0.87%) Acronis
11 1 (0.87%) Mitel
11 1 (0.87%) Zeacom
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 19 hours ago
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Salary: From £20,000 to £22,000 per annum
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