The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 382 373 419
Rank change year-on-year
-9 +46
Permanent jobs requiring a 1st Line Support Engineer 48 37 28
As % of all permanent IT jobs located in the South East 0.23% 0.18% 0.13%
As % of the Job Titles category 0.25% 0.19% 0.13%
Number of salaries quoted 44 34 21
Average salary £20,500 £21,000 £20,000
Average salary % change year-on-year
-2.38% +5.00%
90% offered a salary of more than £18,500 £17,950 £19,000
10% offered a salary of more than £24,000 £22,500 £24,500
UK excluding London average salary £19,500 £21,000 £20,500
% change year-on-year
-7.14% +2.43%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19529 19154 21142
As % of all permanent IT jobs located in the South East 95.58% 94.65% 95.17%
Number of salaries quoted 15938 15316 18330
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £62,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 28 January 2015.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -12 14 £20,500 -4.65% 2
East Sussex - 10 £18,500 - 1
Berkshire -8 8 £22,000 -1.12%
Buckinghamshire +8 6 £18,750 -10.71%
Kent +3 5 £21,500 +4.87% 1
Hampshire -30 4 £18,500 +5.71% 1
West Sussex +1 3 - - 1
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 28 January 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 95 (76.61%) Windows
2 70 (56.45%) Microsoft
3 59 (47.58%) MS Office
4 47 (37.90%) MS Excel
5 44 (35.48%) Active Directory
6 43 (34.68%) Windows 7
7 41 (33.06%) ITIL
8 36 (29.03%) TCP/IP
9 32 (25.81%) MS Exchange
9 32 (25.81%) MCP
10 25 (20.16%) WAN
11 24 (19.35%) Linux
12 23 (18.55%) LAN
13 22 (17.74%) VMware
14 21 (16.94%) Windows Server 2008
15 19 (15.32%) Analytical Skills
15 19 (15.32%) Firewall
15 19 (15.32%) SCCM
15 19 (15.32%) Citrix
16 18 (14.52%) A+ Certification
16 18 (14.52%) VMware Infrastructure
17 17 (13.71%) DNS
18 15 (12.10%) SQL Server
18 15 (12.10%) HP
18 15 (12.10%) Blackberry
18 15 (12.10%) XenApp
19 14 (11.29%) Windows Server 2012
19 14 (11.29%) Exchange Server 2010
19 14 (11.29%) MS PowerPoint
20 13 (10.48%) SUSE

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 28 January 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (25.81%) MS Exchange
2 14 (11.29%) Exchange Server 2010
3 13 (10.48%) Exchange Server 2003
4 8 (6.45%) Exchange Server 2013
5 7 (5.65%) Exchange Server 2007
6 1 (0.81%) Blackberry Enterprise Server
6 1 (0.81%) IIS
Applications
1 59 (47.58%) MS Office
2 47 (37.90%) MS Excel
3 14 (11.29%) MS PowerPoint
Cloud Services
1 5 (4.03%) Office 365
Communications & Networking
1 36 (29.03%) TCP/IP
2 25 (20.16%) WAN
3 23 (18.55%) LAN
4 19 (15.32%) Firewall
5 17 (13.71%) DNS
6 11 (8.87%) VoIP
6 11 (8.87%) DHCP
7 10 (8.06%) VPN
7 10 (8.06%) Internet
8 4 (3.23%) Cisco PIX
8 4 (3.23%) Cisco ASA
9 3 (2.42%) SAN
9 3 (2.42%) Wi-Fi
9 3 (2.42%) Wireless
9 3 (2.42%) ADSL
9 3 (2.42%) Broadband
9 3 (2.42%) ISDN
10 1 (0.81%) FTP
10 1 (0.81%) HTTP
10 1 (0.81%) HTTPS
Database & Business Intelligence
1 15 (12.10%) SQL Server
General
1 5 (4.03%) Telecoms
2 3 (2.42%) Finance
2 3 (2.42%) Retail
2 3 (2.42%) Multimedia
3 1 (0.81%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.81%) HTML
Miscellaneous
1 19 (15.32%) Analytical Skills
2 15 (12.10%) Blackberry
3 6 (4.84%) Management Information System
4 4 (3.23%) Thin Client
4 4 (3.23%) Fat Client
5 3 (2.42%) Video Conferencing
5 3 (2.42%) EPoS
6 2 (1.61%) User Experience
7 1 (0.81%) iPad
7 1 (0.81%) Mathematics
Operating Systems
1 95 (76.61%) Windows
2 43 (34.68%) Windows 7
3 24 (19.35%) Linux
4 21 (16.94%) Windows Server 2008
5 14 (11.29%) Windows Server 2012
6 13 (10.48%) CentOS
6 13 (10.48%) Red Hat Enterprise Linux
6 13 (10.48%) Windows Server 2003
6 13 (10.48%) SUSE
6 13 (10.48%) Debian
6 13 (10.48%) Ubuntu
7 11 (8.87%) Mac OS
8 8 (6.45%) Windows XP
9 4 (3.23%) Windows 8
10 1 (0.81%) UNIX
10 1 (0.81%) Apple iOS
10 1 (0.81%) Mac OS X
Processes & Methodologies
1 41 (33.06%) ITIL
2 13 (10.48%) Service Management
3 11 (8.87%) Service Delivery
3 11 (8.87%) Project Planning
4 10 (8.06%) Kalman Filter
4 10 (8.06%) CRM
5 5 (4.03%) Change Management
6 4 (3.23%) Agile Software Development
6 4 (3.23%) E-Commerce
7 3 (2.42%) Incident Management
8 1 (0.81%) Software Asset Management
8 1 (0.81%) Functional Testing
8 1 (0.81%) Process Management
8 1 (0.81%) Asset Management
Programming Languages
1 8 (6.45%) SQL
2 7 (5.65%) C
Qualifications
1 32 (25.81%) MCP
2 18 (14.52%) A+ Certification
3 9 (7.26%) CCNA
3 9 (7.26%) Cisco Certification
3 9 (7.26%) Security Cleared
4 7 (5.65%) Microsoft Certification
5 6 (4.84%) MCITP
6 4 (3.23%) CCSA
6 4 (3.23%) JNCIA
6 4 (3.23%) SAP Certification
6 4 (3.23%) MCSE
7 3 (2.42%) Network+ Certification
8 2 (1.61%) Degree
8 2 (1.61%) SC Cleared
9 1 (0.81%) MCTS
9 1 (0.81%) ACTC
9 1 (0.81%) MCSA
Quality Assurance & Compliance
1 10 (8.06%) SLA
2 7 (5.65%) ISO/IEC 27001
3 4 (3.23%) ISO 9001
4 1 (0.81%) QA
System Software
1 44 (35.48%) Active Directory
2 18 (14.52%) VMware Infrastructure
3 15 (12.10%) XenApp
4 11 (8.87%) XenDesktop
4 11 (8.87%) Citrix Presentation Server
5 4 (3.23%) Terminal Services
Systems Management
1 19 (15.32%) SCCM
2 4 (3.23%) Backup Exec
3 3 (2.42%) Norton AntiVirus
Vendors
1 70 (56.45%) Microsoft
2 22 (17.74%) VMware
3 19 (15.32%) Citrix
4 15 (12.10%) HP
5 13 (10.48%) Red Hat
6 8 (6.45%) Cisco
7 4 (3.23%) Trend Micro
7 4 (3.23%) Aruba
7 4 (3.23%) F5
7 4 (3.23%) Lumension
7 4 (3.23%) Juniper
7 4 (3.23%) SAP
7 4 (3.23%) Blue Coat
7 4 (3.23%) SonicWALL
7 4 (3.23%) CheckPoint
7 4 (3.23%) McAfee
7 4 (3.23%) Websense
7 4 (3.23%) Clearswift
8 3 (2.42%) Symantec
8 3 (2.42%) Veeam
South East
DCL Search & Selection
Salary: £23k per year + Health + Pension
Posted: 19 hours ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £17000 - £20000 Per Annum
Posted: 4 days ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: 4 days ago
Crawley, West Sussex
Connect Support Services Ltd
Posted: 5 days ago
Fareham
Deerfoot IT
Salary: £17500 - £21000 per annum + bens
Posted: 11 days ago
Kent
Explore Group
Salary: £20000 - £25000 per annum
Posted: 13 days ago