The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 364 383 423
Rank change year-on-year
+19 +40
Permanent jobs requiring a 1st Line Support Engineer 76 43 24
As % of all permanent IT jobs located in the South East 0.35% 0.20% 0.11%
As % of the Job Titles category 0.37% 0.21% 0.11%
Number of salaries quoted 72 42 21
Average salary £21,000 £20,000 £20,250
Average salary % change year-on-year
+5.00% -1.23%
90% offered a salary of more than £17,500 £18,500 £17,500
10% offered a salary of more than £23,900 £20,950 £25,900
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20812 20072 21481
As % of all permanent IT jobs located in the South East 94.58% 95.02% 95.33%
Number of salaries quoted 16304 16603 18379
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 19 September 2014.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +17 27 £19,000 -7.31%
Berkshire +18 26 £21,000 +10.52%
Hampshire -4 10 £17,500 -
Buckinghamshire +5 4 £22,500 +15.38%
Oxfordshire +4 4 £27,000 +35.00%
Kent - 4 £21,500 -
East Sussex - 1 £13,750 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 90 (76.92%) Windows
2 71 (60.68%) Microsoft
3 62 (52.99%) Active Directory
4 58 (49.57%) MS Excel
5 49 (41.88%) Windows 7
6 47 (40.17%) MS Office
7 46 (39.32%) TCP/IP
8 40 (34.19%) ITIL
9 34 (29.06%) VMware
10 32 (27.35%) VMware Infrastructure
10 32 (27.35%) Linux
11 23 (19.66%) MS Exchange
12 19 (16.24%) Firewall
13 16 (13.68%) Windows Server 2008
13 16 (13.68%) SQL Server
14 15 (12.82%) Windows XP
15 14 (11.97%) SUSE
15 14 (11.97%) Debian
15 14 (11.97%) CentOS
15 14 (11.97%) Red Hat Enterprise Linux
15 14 (11.97%) Security Cleared
15 14 (11.97%) Ubuntu
15 14 (11.97%) Exchange Server 2003
15 14 (11.97%) Red Hat
16 13 (11.11%) SLA
16 13 (11.11%) LAN
17 12 (10.26%) DNS
17 12 (10.26%) WAN
17 12 (10.26%) Windows Server 2003
17 12 (10.26%) Internet

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (19.66%) MS Exchange
2 14 (11.97%) Exchange Server 2003
3 10 (8.55%) Exchange Server 2010
4 9 (7.69%) IBM Notes
5 8 (6.84%) Exchange Server 2013
6 5 (4.27%) Exchange Server 2007
7 2 (1.71%) Lync
7 2 (1.71%) IIS
Applications
1 58 (49.57%) MS Excel
2 47 (40.17%) MS Office
3 3 (2.56%) MS PowerPoint
Business Applications
1 1 (0.85%) SalesLogix
1 1 (0.85%) Dynamics CRM
Communications & Networking
1 46 (39.32%) TCP/IP
2 19 (16.24%) Firewall
3 13 (11.11%) LAN
4 12 (10.26%) WAN
4 12 (10.26%) DNS
4 12 (10.26%) Internet
5 11 (9.40%) VPN
6 6 (5.13%) DHCP
6 6 (5.13%) Cisco PIX
6 6 (5.13%) Cisco ASA
7 4 (3.42%) SAN
8 3 (2.56%) ISDN
9 2 (1.71%) Wireless
9 2 (1.71%) VoIP
9 2 (1.71%) ADSL
9 2 (1.71%) Broadband
10 1 (0.85%) FTP
10 1 (0.85%) HTTP
10 1 (0.85%) HTTPS
Database & Business Intelligence
1 16 (13.68%) SQL Server
2 1 (0.85%) SQL Server 2008
General
1 6 (5.13%) Telecoms
1 6 (5.13%) Finance
2 3 (2.56%) Multimedia
2 3 (2.56%) Billing
3 1 (0.85%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.85%) .NET
1 1 (0.85%) ASP.NET
Miscellaneous
1 8 (6.84%) Analytical Skills
2 5 (4.27%) Fat Client
2 5 (4.27%) Thin Client
3 4 (3.42%) Computer Science
4 3 (2.56%) Video Conferencing
4 3 (2.56%) Blackberry
5 1 (0.85%) Management Information System
5 1 (0.85%) Mathematics
Operating Systems
1 90 (76.92%) Windows
2 49 (41.88%) Windows 7
3 32 (27.35%) Linux
4 16 (13.68%) Windows Server 2008
5 15 (12.82%) Windows XP
6 14 (11.97%) SUSE
6 14 (11.97%) Debian
6 14 (11.97%) Ubuntu
6 14 (11.97%) CentOS
6 14 (11.97%) Red Hat Enterprise Linux
7 12 (10.26%) Windows Server 2012
7 12 (10.26%) Windows Server 2003
8 8 (6.84%) Windows 8
9 1 (0.85%) UNIX
9 1 (0.85%) Windows Vista
9 1 (0.85%) Android
Processes & Methodologies
1 40 (34.19%) ITIL
2 11 (9.40%) CRM
2 11 (9.40%) Service Delivery
2 11 (9.40%) Kalman Filter
3 6 (5.13%) Change Management
4 2 (1.71%) Project Planning
5 1 (0.85%) Time Management
5 1 (0.85%) Waterfall
5 1 (0.85%) Functional Testing
5 1 (0.85%) Android Development
5 1 (0.85%) Software Asset Management
5 1 (0.85%) Agile Software Development
5 1 (0.85%) Asset Management
5 1 (0.85%) Software Engineering
5 1 (0.85%) Incident Management
5 1 (0.85%) E-Commerce
5 1 (0.85%) Project Management
5 1 (0.85%) Service Management
Programming Languages
1 11 (9.40%) SQL
Qualifications
1 14 (11.97%) Security Cleared
2 10 (8.55%) CCNA
2 10 (8.55%) Cisco Certification
3 8 (6.84%) MCP
4 7 (5.98%) A+ Certification
5 6 (5.13%) Microsoft Certification
5 6 (5.13%) CCSA
5 6 (5.13%) JNCIA
6 5 (4.27%) Degree
7 3 (2.56%) SC Cleared
7 3 (2.56%) MCTS
7 3 (2.56%) MCSE
7 3 (2.56%) MCSA
8 2 (1.71%) Network+ Certification
8 2 (1.71%) MCITP
9 1 (0.85%) SAP Certification
Quality Assurance & Compliance
1 13 (11.11%) SLA
2 4 (3.42%) ISO/IEC 27001
3 2 (1.71%) QA
4 1 (0.85%) ISO 9001
System Software
1 62 (52.99%) Active Directory
2 32 (27.35%) VMware Infrastructure
3 7 (5.98%) XenApp
4 5 (4.27%) Terminal Services
5 2 (1.71%) Citrix Presentation Server
5 2 (1.71%) XenDesktop
Systems Management
1 10 (8.55%) SCCM
2 5 (4.27%) Backup Exec
3 4 (3.42%) Norton AntiVirus
Vendors
1 71 (60.68%) Microsoft
2 34 (29.06%) VMware
3 14 (11.97%) Red Hat
4 10 (8.55%) Cisco
5 8 (6.84%) IBM
6 7 (5.98%) Citrix
7 6 (5.13%) Juniper
7 6 (5.13%) CheckPoint
7 6 (5.13%) Blue Coat
7 6 (5.13%) SonicWALL
7 6 (5.13%) McAfee
7 6 (5.13%) Websense
7 6 (5.13%) Clearswift
7 6 (5.13%) Trend Micro
7 6 (5.13%) Aruba
7 6 (5.13%) F5
7 6 (5.13%) Lumension
8 4 (3.42%) Kaseya
8 4 (3.42%) Veeam
8 4 (3.42%) Symantec
South East England
DP Connect
Salary: £20000 - £25000 per annum
Posted: 16 days ago