1st Line Support Engineer Jobs in the South East

First Line Support Engineer
England > South East

The median First Line Support Engineer salary in the South East is £23,500 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 358 380 463
Rank change year-on-year +22 +83 -103
Permanent jobs requiring a 1st Line Support Engineer 33 32 20
As % of all permanent jobs advertised in the South East 0.20% 0.21% 0.10%
As % of the Job Titles category 0.21% 0.23% 0.11%
Number of salaries quoted 33 32 18
10th Percentile - £22,000 £19,000
25th Percentile £21,250 £22,750 £21,250
Median annual salary (50th Percentile) £23,500 £24,500 £22,500
Median % change year-on-year -4.08% +8.89% -
75th Percentile £26,250 £28,750 £24,875
90th Percentile £28,450 £29,925 £28,000
England median annual salary £25,000 £25,000 £23,000
% change year-on-year - +8.70% +3.37%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,598 13,777 18,958
% of permanent jobs with a recognized job title 93.89% 90.63% 96.39%
Number of salaries quoted 11,310 8,629 12,627
10th Percentile £27,475 £29,750 £30,000
25th Percentile £35,750 £39,750 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

1st Line Support Engineer
Job Vacancy Trend in the South East

Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 1st Line Support Engineer in the South East

1st Line Support Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing 1st Line Support Engineer in the South East.

Salary trend for 1st Line Support Engineer in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Kent +5 10 £23,250 -1.06%
West Sussex +38 7 £25,000 +13.64% 1
East Sussex +21 5 £22,500 -6.25%
Hampshire -18 5 £26,500 +8.16% 3
Thames Valley +20 4 £23,500 -4.08% 2
Oxfordshire +19 3 £23,500 -11.32% 2
Surrey +5 2 £27,500 -1.79% 1
Buckinghamshire - 1 £23,000 -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 24 April 2024, 1st Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 1st Line Support Engineer in the job title.

1 26 (78.79%) Microsoft 365
2 25 (75.76%) Windows
3 22 (66.67%) Microsoft
4 16 (48.48%) Microsoft Office
5 15 (45.45%) Active Directory
6 13 (39.39%) Windows Server
7 10 (30.30%) Windows 10
8 9 (27.27%) Entra ID
8 9 (27.27%) Azure
8 9 (27.27%) Microsoft Excel
9 7 (21.21%) Broadband
9 7 (21.21%) WAN
9 7 (21.21%) Wireless
9 7 (21.21%) Social Skills
9 7 (21.21%) Customer Service
10 5 (15.15%) MCITP
10 5 (15.15%) VLAN
10 5 (15.15%) Cisco
10 5 (15.15%) Microsoft Certification
11 4 (12.12%) Cisco Certification
11 4 (12.12%) LAN
11 4 (12.12%) CCNA
11 4 (12.12%) VPN
11 4 (12.12%) ADSL
11 4 (12.12%) Telecoms
11 4 (12.12%) Firewall
11 4 (12.12%) Network+ Certification
11 4 (12.12%) Driving Licence
12 3 (9.09%) Cybersecurity
12 3 (9.09%) Problem-Solving

1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.06%) Microsoft Exchange
Applications
1 16 (48.48%) Microsoft Office
2 9 (27.27%) Microsoft Excel
Cloud Services
1 26 (78.79%) Microsoft 365
2 9 (27.27%) Azure
2 9 (27.27%) Entra ID
3 2 (6.06%) Google Workspace
4 1 (3.03%) Cloud Computing
4 1 (3.03%) Mimecast
Communications & Networking
1 7 (21.21%) Broadband
1 7 (21.21%) WAN
1 7 (21.21%) Wireless
2 5 (15.15%) VLAN
3 4 (12.12%) ADSL
3 4 (12.12%) Firewall
3 4 (12.12%) LAN
3 4 (12.12%) VPN
4 2 (6.06%) DHCP
4 2 (6.06%) TCP/IP
4 2 (6.06%) VoIP
5 1 (3.03%) DNS
5 1 (3.03%) Internet
5 1 (3.03%) Remote Desktop
5 1 (3.03%) Wi-Fi
General
1 7 (21.21%) Social Skills
2 4 (12.12%) Telecoms
3 3 (9.09%) Games
4 2 (6.06%) Analytical Skills
5 1 (3.03%) Finance
5 1 (3.03%) Organisational Skills
Miscellaneous
1 4 (12.12%) Driving Licence
2 1 (3.03%) Linux Command Line
Operating Systems
1 25 (75.76%) Windows
2 13 (39.39%) Windows Server
3 10 (30.30%) Windows 10
4 2 (6.06%) Windows 8
5 1 (3.03%) Linux
5 1 (3.03%) Windows 7
Processes & Methodologies
1 7 (21.21%) Customer Service
2 3 (9.09%) Cybersecurity
2 3 (9.09%) Infrastructure Engineering
2 3 (9.09%) Mathematics
2 3 (9.09%) Problem-Solving
2 3 (9.09%) Project Delivery
2 3 (9.09%) Service Delivery
3 1 (3.03%) Continuous Improvement
3 1 (3.03%) DevOps
3 1 (3.03%) Hardware Maintenance
3 1 (3.03%) ITIL
Programming Languages
1 1 (3.03%) SQL
Qualifications
1 5 (15.15%) MCITP
1 5 (15.15%) Microsoft Certification
2 4 (12.12%) CCNA
2 4 (12.12%) Cisco Certification
2 4 (12.12%) Network+ Certification
3 3 (9.09%) Degree
Quality Assurance & Compliance
1 3 (9.09%) GDPR
2 1 (3.03%) SLA
System Software
1 15 (45.45%) Active Directory
2 2 (6.06%) Hyper-V
2 2 (6.06%) VMware Infrastructure
3 1 (3.03%) VirtualBox
3 1 (3.03%) XenApp
3 1 (3.03%) XenDesktop
Systems Management
1 2 (6.06%) Microsoft Intune
Vendors
1 22 (66.67%) Microsoft
2 5 (15.15%) Cisco
3 3 (9.09%) VMware
4 2 (6.06%) Apple
4 2 (6.06%) Google
5 1 (3.03%) Citrix
5 1 (3.03%) ConnectWise
5 1 (3.03%) N-able
5 1 (3.03%) Progress
5 1 (3.03%) SolarWinds
5 1 (3.03%) Sophos