The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
First Line Support Engineer
England / South East
Rank 338 394 387
Rank change year-on-year
+56 -7
Permanent jobs requiring a 1st Line Support Engineer 47 57 71
As % of all permanent IT jobs located in the South East 0.31% 0.30% 0.34%
As % of the Job Titles category 0.33% 0.31% 0.35%
Number of salaries quoted 47 57 67
Median salary £22,500 £21,500 £20,500
Median salary % change year-on-year
+4.65% +4.87%
90% offered a salary of more than £18,200 £18,500 £18,500
10% offered a salary of more than £26,000 £25,100 £22,000
UK excluding London median salary £22,500 £21,000 £20,000
% change year-on-year
+7.14% +5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14451 18600 20106
As % of all permanent IT jobs located in the South East 96.79% 96.74% 97.20%
Number of salaries quoted 11988 15817 16337
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +47 17 £22,500 - 1
Berkshire +37 11 £25,500 +5.15% 1
Buckinghamshire +18 6 £21,750 +8.75% 1
Hampshire +7 4 £22,000 +7.31% 2
East Sussex - 4 £23,000 -
Kent +5 3 £22,500 -6.25% 1
West Sussex -5 2 £21,000 +5.00%
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 January 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Engineer in the job title.

1 71 (74.74%) Windows
2 45 (47.37%) Active Directory
3 36 (37.89%) Microsoft
4 34 (35.79%) VMware
5 28 (29.47%) Linux
6 27 (28.42%) MS Excel
7 26 (27.37%) Windows 8
8 22 (23.16%) ITIL
9 20 (21.05%) VMware Infrastructure
10 18 (18.95%) Firewall
10 18 (18.95%) Windows Server
11 17 (17.89%) Windows 10
11 17 (17.89%) Citrix
11 17 (17.89%) Windows 7
12 16 (16.84%) MS Exchange
13 14 (14.74%) MySQL
13 14 (14.74%) Cisco
14 13 (13.68%) Cisco Certification
14 13 (13.68%) TCP/IP
14 13 (13.68%) SLA
14 13 (13.68%) Windows XP
14 13 (13.68%) CCNA
15 11 (11.58%) Internet
15 11 (11.58%) Blackberry
15 11 (11.58%) E-Commerce
16 10 (10.53%) Mac OS
16 10 (10.53%) Exchange Server 2003
17 9 (9.47%) Degree
17 9 (9.47%) VoIP
17 9 (9.47%) CCNP

1st Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (16.84%) MS Exchange
2 10 (10.53%) Exchange Server 2003
3 8 (8.42%) Exchange Server 2013
4 1 (1.05%) Skype for Business
Applications
1 27 (28.42%) MS Excel
2 7 (7.37%) MS Office
3 1 (1.05%) MS PowerPoint
Business Applications
1 3 (3.16%) SAP Oil and Gas
Cloud Services
1 5 (5.26%) Office 365
2 1 (1.05%) Amazon AWS
Communications & Networking
1 18 (18.95%) Firewall
2 13 (13.68%) TCP/IP
3 11 (11.58%) Internet
4 9 (9.47%) VoIP
5 6 (6.32%) LAN
5 6 (6.32%) WAN
6 3 (3.16%) ADSL
7 1 (1.05%) Network Security
7 1 (1.05%) VPN
7 1 (1.05%) Wi-Fi
7 1 (1.05%) Wireless
Database & Business Intelligence
1 14 (14.74%) MySQL
2 1 (1.05%) SQL Server
General
1 7 (7.37%) Finance
2 5 (5.26%) Telecoms
3 4 (4.21%) Games
3 4 (4.21%) Manufacturing
3 4 (4.21%) Retail
4 3 (3.16%) Electronics
4 3 (3.16%) Marketing
5 1 (1.05%) French Language
5 1 (1.05%) German Language
Libraries, Frameworks & Software Standards
1 1 (1.05%) COM
Miscellaneous
1 11 (11.58%) Blackberry
2 4 (4.21%) Analytical Skills
3 2 (2.11%) Driving Licence
4 1 (1.05%) Computer Science
4 1 (1.05%) Data Centre
4 1 (1.05%) Enterprise Software
4 1 (1.05%) EPoS
4 1 (1.05%) iPhone
4 1 (1.05%) Management Information System
4 1 (1.05%) Mathematics
4 1 (1.05%) User Experience
Operating Systems
1 71 (74.74%) Windows
2 28 (29.47%) Linux
3 26 (27.37%) Windows 8
4 18 (18.95%) Windows Server
5 17 (17.89%) Windows 10
5 17 (17.89%) Windows 7
6 13 (13.68%) Windows XP
7 10 (10.53%) Mac OS
8 3 (3.16%) Android
8 3 (3.16%) Unix
8 3 (3.16%) VMS
9 2 (2.11%) Apple iOS
9 2 (2.11%) Mac OS X
9 2 (2.11%) Windows Server 2008
10 1 (1.05%) Windows Phone
10 1 (1.05%) Windows Server 2012
Processes & Methodologies
1 22 (23.16%) ITIL
2 11 (11.58%) E-Commerce
3 6 (6.32%) Ticket Management
4 3 (3.16%) Business Intelligence
4 3 (3.16%) Digital Marketing
4 3 (3.16%) Programme Management
4 3 (3.16%) Server Building
5 2 (2.11%) Asset Management
5 2 (2.11%) Software Engineering
6 1 (1.05%) Incident Management
6 1 (1.05%) Line Management
6 1 (1.05%) Service Management
6 1 (1.05%) Software Deployment
Programming Languages
1 4 (4.21%) SQL
Qualifications
1 13 (13.68%) CCNA
1 13 (13.68%) Cisco Certification
2 9 (9.47%) CCNP
2 9 (9.47%) Degree
3 5 (5.26%) CCENT
4 4 (4.21%) A+ Certification
4 4 (4.21%) CCIE
4 4 (4.21%) Network+ Certification
5 3 (3.16%) ITIL Foundation Certificate
6 2 (2.11%) Microsoft Certification
7 1 (1.05%) MCDST
7 1 (1.05%) MCITP
7 1 (1.05%) MCP
7 1 (1.05%) MCSE
7 1 (1.05%) SAP Certification
7 1 (1.05%) SC Cleared
7 1 (1.05%) Security Cleared
Quality Assurance & Compliance
1 13 (13.68%) SLA
2 1 (1.05%) ISO 9001
2 1 (1.05%) ISO/IEC 27001
2 1 (1.05%) ISO22301
System Software
1 45 (47.37%) Active Directory
2 20 (21.05%) VMware Infrastructure
3 3 (3.16%) Terminal Server
4 1 (1.05%) BitLocker
Systems Management
1 3 (3.16%) Nagios
2 1 (1.05%) SCCM
Vendors
1 36 (37.89%) Microsoft
2 34 (35.79%) VMware
3 17 (17.89%) Citrix
4 14 (14.74%) Cisco
5 5 (5.26%) HP
6 4 (4.21%) EMC
6 4 (4.21%) NetApp
6 4 (4.21%) SAP
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £20000.00 - £23000.00 per annum + On call allowance
Posted: 23 hours ago
West Malling, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £22,000 per annum
Posted: 3 days ago
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + Company Benefits Package
Posted: 3 days ago
Fareham, Hampshire
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: 5 days ago
Guildford, Surrey
Webrecruit
Salary: From £20,000 to £22,000 per annum Plus Benefits
Posted: 5 days ago
Eastleigh, Hampshire
IT Talent Solutions
Salary: From £20,000 to £24,000 per annum
Posted: 6 days ago