The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 398 390 427
Rank change year-on-year
-8 +37
Permanent jobs requiring a 1st Line Support Engineer 56 63 28
As % of all permanent IT jobs located in the South East 0.26% 0.26% 0.12%
As % of the Job Titles category 0.27% 0.28% 0.13%
Number of salaries quoted 41 52 28
Average salary £20,000 £20,500 £19,000
Average salary % change year-on-year
-2.43% +7.89%
90% offered a salary of more than £17,500 £17,500 £18,000
10% offered a salary of more than £32,000 £22,950 £22,500
UK excluding London average salary £18,500 £20,500 £19,000
% change year-on-year
-9.75% +7.89%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20471 22682 21700
As % of all permanent IT jobs located in the South East 95.04% 94.69% 95.07%
Number of salaries quoted 16465 18087 17977
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 17 April 2015.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 14 £23,171 +13.02% 1
Surrey -2 12 £25,000 +19.04%
East Sussex - 12 £18,500 -
Kent +24 6 £20,000 -2.43%
Hampshire -5 6 £17,500 -
West Sussex +14 4 - -
Buckinghamshire -4 3 £32,000 +56.09%
Oxfordshire +12 1 £22,000 -16.98% 1
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 95 (87.96%) Windows
2 62 (57.41%) Microsoft
3 48 (44.44%) MS Office
4 39 (36.11%) MCP
5 33 (30.56%) MS Excel
6 27 (25.00%) Windows 7
7 25 (23.15%) MS Exchange
7 25 (23.15%) Active Directory
8 23 (21.30%) TCP/IP
9 22 (20.37%) ITIL
10 19 (17.59%) Firewall
10 19 (17.59%) Windows Server 2008
11 15 (13.89%) A+ Certification
11 15 (13.89%) Linux
11 15 (13.89%) HP
11 15 (13.89%) WAN
12 14 (12.96%) Citrix
12 14 (12.96%) DNS
12 14 (12.96%) Service Management
12 14 (12.96%) Analytical Skills
13 13 (12.04%) Blackberry
13 13 (12.04%) LAN
13 13 (12.04%) MS PowerPoint
14 12 (11.11%) Exchange Server 2007
14 12 (11.11%) Exchange Server 2010
15 11 (10.19%) DHCP
15 11 (10.19%) VoIP
15 11 (10.19%) Windows XP
15 11 (10.19%) Mac OS
15 11 (10.19%) XenApp

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (23.15%) MS Exchange
2 12 (11.11%) Exchange Server 2007
2 12 (11.11%) Exchange Server 2010
3 4 (3.70%) SharePoint
4 2 (1.85%) Exchange Server 2003
5 1 (0.93%) Blackberry Enterprise Server
Applications
1 48 (44.44%) MS Office
2 33 (30.56%) MS Excel
3 13 (12.04%) MS PowerPoint
Cloud Services
1 6 (5.56%) Office 365
2 1 (0.93%) Amazon AWS
Communications & Networking
1 23 (21.30%) TCP/IP
2 19 (17.59%) Firewall
3 15 (13.89%) WAN
4 14 (12.96%) DNS
5 13 (12.04%) LAN
6 11 (10.19%) VoIP
6 11 (10.19%) DHCP
7 4 (3.70%) Internet
8 3 (2.78%) Cisco PIX
8 3 (2.78%) Cisco ASA
9 2 (1.85%) Wi-Fi
9 2 (1.85%) Wireless
9 2 (1.85%) ADSL
9 2 (1.85%) Broadband
Database & Business Intelligence
1 9 (8.33%) SQL Server
Development Applications
1 3 (2.78%) QuickTest Pro
General
1 4 (3.70%) Finance
2 3 (2.78%) Telecoms
2 3 (2.78%) Marketing
3 2 (1.85%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.78%) Application Packaging
2 1 (0.93%) HTML
Miscellaneous
1 14 (12.96%) Analytical Skills
2 13 (12.04%) Blackberry
3 4 (3.70%) Management Information System
4 3 (2.78%) User Experience
5 1 (0.93%) EPoS
5 1 (0.93%) Video Conferencing
5 1 (0.93%) iPad
Operating Systems
1 95 (87.96%) Windows
2 27 (25.00%) Windows 7
3 19 (17.59%) Windows Server 2008
4 15 (13.89%) Linux
5 11 (10.19%) Windows XP
5 11 (10.19%) Mac OS
6 9 (8.33%) Apple iOS
6 9 (8.33%) Mac OS X
7 6 (5.56%) Windows Server 2003
7 6 (5.56%) SUSE
7 6 (5.56%) Debian
7 6 (5.56%) Ubuntu
7 6 (5.56%) CentOS
7 6 (5.56%) Red Hat Enterprise Linux
8 4 (3.70%) Windows Server 2012
9 3 (2.78%) Windows 2000
9 3 (2.78%) Windows Vista
10 1 (0.93%) Windows 8
Processes & Methodologies
1 22 (20.37%) ITIL
2 14 (12.96%) Service Management
3 11 (10.19%) Project Planning
4 6 (5.56%) Technical Architecture
5 5 (4.63%) CRM
5 5 (4.63%) Change Management
6 4 (3.70%) Incident Management
7 3 (2.78%) Test Scripting
7 3 (2.78%) Time Management
8 1 (0.93%) E-Commerce
8 1 (0.93%) Process Management
8 1 (0.93%) Service Delivery
8 1 (0.93%) Agile Software Development
Programming Languages
1 8 (7.41%) SQL
2 7 (6.48%) C
3 3 (2.78%) VB
4 1 (0.93%) JavaScript
Qualifications
1 39 (36.11%) MCP
2 15 (13.89%) A+ Certification
3 9 (8.33%) CCNA
3 9 (8.33%) Cisco Certification
4 8 (7.41%) Microsoft Certification
5 6 (5.56%) Security Cleared
6 5 (4.63%) MCSE
7 4 (3.70%) MCSA
7 4 (3.70%) MCITP
8 3 (2.78%) DV Cleared
8 3 (2.78%) CCSA
8 3 (2.78%) ACTC
8 3 (2.78%) JNCIA
9 2 (1.85%) Network+ Certification
10 1 (0.93%) SAP Certification
10 1 (0.93%) MCTS
Quality Assurance & Compliance
1 10 (9.26%) SLA
2 3 (2.78%) QA
3 1 (0.93%) ISO 9001
3 1 (0.93%) ISO/IEC 27001
System Software
1 25 (23.15%) Active Directory
2 11 (10.19%) Citrix Presentation Server
2 11 (10.19%) XenApp
2 11 (10.19%) XenDesktop
3 4 (3.70%) VMware Infrastructure
3 4 (3.70%) Terminal Services
Systems Management
1 11 (10.19%) SCCM
2 6 (5.56%) Backup Exec
Vendors
1 62 (57.41%) Microsoft
2 15 (13.89%) HP
3 14 (12.96%) Citrix
4 9 (8.33%) Apple
5 7 (6.48%) VMware
5 7 (6.48%) Cisco
6 6 (5.56%) Red Hat
7 3 (2.78%) Blue Coat
7 3 (2.78%) SonicWALL
7 3 (2.78%) Trend Micro
7 3 (2.78%) Aruba
7 3 (2.78%) F5
7 3 (2.78%) Lumension
7 3 (2.78%) CheckPoint
7 3 (2.78%) McAfee
7 3 (2.78%) Websense
7 3 (2.78%) Clearswift
7 3 (2.78%) Juniper
8 1 (0.93%) SAP
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £22741 - £23941 per annum
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £22,000 per annum + Benefits
Posted: 5 days ago