The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 381 398 416
Rank change year-on-year
+17 +18
Permanent jobs requiring a 1st Line Support Engineer 72 61 57
As % of all permanent IT jobs located in the South East 0.39% 0.30% 0.25%
As % of the Job Titles category 0.40% 0.30% 0.26%
Number of salaries quoted 70 51 51
Median salary £22,000 £22,000 £21,000
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £18,000 £17,500 £17,500
10% offered a salary of more than £28,000 £32,500 £26,000
UK excluding London median salary £21,500 £21,600 £20,500
% change year-on-year
-0.46% +5.36%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17914 20006 22145
As % of all permanent IT jobs located in the South East 96.80% 97.06% 96.45%
Number of salaries quoted 15178 16149 17916
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 1st Line Support Engineer across the South East region over the 3 months to 27 May 2016.

1st Line Support Engineer Salary Histogram in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +27 26 £19,500 +11.42% 1
Surrey +11 16 £22,750 -9.00% 1
Berkshire +4 13 £24,500 +4.96%
West Sussex 0 7 £22,000 +15.78%
Oxfordshire -16 5 £23,250 +5.68%
Kent - 4 £24,750 - 1
Middlesex - 1 £23,000 -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 27 May 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Engineer in the job title.

1 93 (78.81%) Windows
2 69 (58.47%) Active Directory
3 62 (52.54%) Microsoft
4 60 (50.85%) MS Excel
5 37 (31.36%) Windows 7
6 29 (24.58%) MS Exchange
7 28 (23.73%) VMware
8 25 (21.19%) ITIL
9 24 (20.34%) Windows Server
10 23 (19.49%) DNS
11 22 (18.64%) Windows Server 2012
12 21 (17.80%) Windows 8
12 21 (17.80%) LAN
13 20 (16.95%) WAN
13 20 (16.95%) SLA
14 18 (15.25%) SQL
14 18 (15.25%) Office 365
15 16 (13.56%) MS Office
15 16 (13.56%) TCP/IP
16 15 (12.71%) Cisco
16 15 (12.71%) Security Cleared
16 15 (12.71%) Windows Server 2008
17 14 (11.86%) VMware Infrastructure
17 14 (11.86%) Hyper-V
17 14 (11.86%) Degree
18 13 (11.02%) Exchange Server 2010
18 13 (11.02%) SharePoint
19 12 (10.17%) SQL Server
19 12 (10.17%) Android
20 11 (9.32%) SC Cleared

1st Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (24.58%) MS Exchange
2 13 (11.02%) Exchange Server 2010
2 13 (11.02%) SharePoint
3 11 (9.32%) Exchange Server 2007
4 10 (8.47%) Skype for Business
5 4 (3.39%) Exchange Server 2013
5 4 (3.39%) IIS
6 2 (1.69%) IBM Notes
7 1 (0.85%) Exchange Server 2003
Applications
1 60 (50.85%) MS Excel
2 16 (13.56%) MS Office
Business Applications
1 7 (5.93%) Dynamics CRM
2 1 (0.85%) Dynamics NAV
Cloud Services
1 18 (15.25%) Office 365
2 3 (2.54%) Dropbox
Communications & Networking
1 23 (19.49%) DNS
2 21 (17.80%) LAN
3 20 (16.95%) WAN
4 16 (13.56%) TCP/IP
5 10 (8.47%) ADSL
5 10 (8.47%) DHCP
6 9 (7.63%) Firewall
7 5 (4.24%) Internet
7 5 (4.24%) Wi-Fi
8 4 (3.39%) SAN
8 4 (3.39%) VPN
8 4 (3.39%) Wireless
9 3 (2.54%) Skype
10 2 (1.69%) Broadband
10 2 (1.69%) SMTP
11 1 (0.85%) VLAN
Database & Business Intelligence
1 12 (10.17%) SQL Server
2 6 (5.08%) SQL Server 2008
2 6 (5.08%) SQL Server 2012
General
1 3 (2.54%) Games
2 2 (1.69%) Telecoms
3 1 (0.85%) Retail
Libraries, Frameworks & Software Standards
1 5 (4.24%) .NET
Miscellaneous
1 10 (8.47%) Computer Science
2 9 (7.63%) Driving Licence
3 7 (5.93%) Blackberry
3 7 (5.93%) iPhone
4 4 (3.39%) Analytical Skills
5 2 (1.69%) Data Centre
5 2 (1.69%) Video Conferencing
6 1 (0.85%) Handset
6 1 (0.85%) NHS
Operating Systems
1 93 (78.81%) Windows
2 37 (31.36%) Windows 7
3 24 (20.34%) Windows Server
4 22 (18.64%) Windows Server 2012
5 21 (17.80%) Windows 8
6 15 (12.71%) Windows Server 2008
7 12 (10.17%) Android
8 11 (9.32%) Linux
9 10 (8.47%) Windows 10
10 9 (7.63%) Windows XP
11 8 (6.78%) Windows Server 2003
12 4 (3.39%) Apple iOS
12 4 (3.39%) Mac OS X
13 3 (2.54%) Mac OS
14 1 (0.85%) Windows 2000
14 1 (0.85%) Windows Vista
Processes & Methodologies
1 25 (21.19%) ITIL
2 9 (7.63%) CRM
3 7 (5.93%) High Availability
3 7 (5.93%) Mobile Device Management
4 6 (5.08%) Ticket Management
5 5 (4.24%) Incident Management
6 4 (3.39%) E-Commerce
6 4 (3.39%) Software Testing
7 3 (2.54%) Root Cause Analysis
8 2 (1.69%) Data Protection
8 2 (1.69%) Manual Testing
8 2 (1.69%) Network Management
8 2 (1.69%) Service Delivery
8 2 (1.69%) Service Management
8 2 (1.69%) Software Deployment
8 2 (1.69%) Web Development
9 1 (0.85%) Asset Management
9 1 (0.85%) Migration
9 1 (0.85%) Risk Management
9 1 (0.85%) SIEM
Programming Languages
1 18 (15.25%) SQL
2 7 (5.93%) VB
3 5 (4.24%) C#
4 2 (1.69%) Java
Qualifications
1 15 (12.71%) Security Cleared
2 14 (11.86%) Degree
3 11 (9.32%) A+ Certification
3 11 (9.32%) MCP
3 11 (9.32%) Microsoft Certification
3 11 (9.32%) SC Cleared
4 10 (8.47%) MCSE
4 10 (8.47%) Network+ Certification
5 8 (6.78%) MCTS
6 7 (5.93%) HNC
7 6 (5.08%) CCENT
7 6 (5.08%) ITIL Foundation Certificate
8 4 (3.39%) CCNA
8 4 (3.39%) Cisco Certification
8 4 (3.39%) MCITP
9 2 (1.69%) DBS Check
10 1 (0.85%) DV Cleared
10 1 (0.85%) GNVQ
10 1 (0.85%) MCDST
10 1 (0.85%) MCSA
Quality Assurance & Compliance
1 20 (16.95%) SLA
System Software
1 69 (58.47%) Active Directory
2 14 (11.86%) Hyper-V
2 14 (11.86%) VMware Infrastructure
3 6 (5.08%) Terminal Server
4 2 (1.69%) VMware ESX
4 2 (1.69%) XenDesktop
5 1 (0.85%) vSphere
Systems Management
1 7 (5.93%) Microsoft Data Protection Manager
1 7 (5.93%) SCOM
2 4 (3.39%) SCCM
3 3 (2.54%) SCSM
3 3 (2.54%) SCVMM
4 1 (0.85%) Backup Exec
4 1 (0.85%) WSUS
Vendors
1 62 (52.54%) Microsoft
2 28 (23.73%) VMware
3 15 (12.71%) Cisco
4 11 (9.32%) HP
5 10 (8.47%) Citrix
6 7 (5.93%) NetApp
7 6 (5.08%) EMC
8 5 (4.24%) Apple
9 3 (2.54%) Canon
9 3 (2.54%) CommVault
9 3 (2.54%) Juniper
9 3 (2.54%) SolarWinds
10 2 (1.69%) IBM
10 2 (1.69%) Symantec
10 2 (1.69%) Veeam
11 1 (0.85%) Aastra
11 1 (0.85%) Acronis
11 1 (0.85%) Borland
11 1 (0.85%) Mitel
Sittingbourne, Kent
Premier IT
Salary: £24000 per annum
Posted: Yesterday
Buckinghamshire
Qualserv
Salary: Up to £23,000 per annum
Posted: 2 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £21000 per annum
Posted: Yesterday
Guildford
Spectrum IT
Salary: £16000 - £20000 per annum + training & benefits
Posted: 23 days ago