The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 396 395 412
Rank change year-on-year
-1 +17
Permanent jobs requiring a 1st Line Support Engineer 42 47 33
As % of all permanent IT jobs located in the South East 0.20% 0.21% 0.15%
As % of the Job Titles category 0.21% 0.22% 0.16%
Number of salaries quoted 35 42 33
Average salary £20,000 £21,000 £19,500
Average salary % change year-on-year
-4.76% +7.69%
90% offered a salary of more than £17,500 £17,500 £17,500
10% offered a salary of more than £24,336 £26,000 £22,500
UK excluding London average salary £18,500 £20,500 £19,000
% change year-on-year
-9.75% +7.89%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19601 21628 21215
As % of all permanent IT jobs located in the South East 95.13% 94.78% 95.10%
Number of salaries quoted 15851 17539 17558
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £63,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South East

1st Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South East region.

1st Line Support Engineer Salary Trend in the South East

1st Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South East region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +2 10 £23,341 +13.85%
Hampshire +1 10 £17,500 - 2
Surrey +15 8 £25,500 +18.60%
East Sussex - 8 £18,500 -
Oxfordshire +18 6 £22,000 -15.38% 1
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 22 May 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 77 (87.50%) Windows
2 53 (60.23%) Microsoft
3 34 (38.64%) MS Office
4 32 (36.36%) MS Excel
5 27 (30.68%) MCP
6 25 (28.41%) TCP/IP
7 24 (27.27%) Active Directory
8 23 (26.14%) Windows 7
9 20 (22.73%) MS Exchange
10 18 (20.45%) ITIL
11 14 (15.91%) Linux
12 13 (14.77%) HP
12 13 (14.77%) Firewall
12 13 (14.77%) Windows Server 2008
13 11 (12.50%) Analytical Skills
13 11 (12.50%) Service Management
13 11 (12.50%) DNS
14 10 (11.36%) Windows XP
15 9 (10.23%) Apple iOS
15 9 (10.23%) Exchange Server 2010
15 9 (10.23%) SCCM
15 9 (10.23%) Exchange Server 2007
15 9 (10.23%) Citrix
15 9 (10.23%) Mac OS X
15 9 (10.23%) Apple
15 9 (10.23%) A+ Certification
15 9 (10.23%) Blackberry
16 8 (9.09%) Red Hat
16 8 (9.09%) Backup Exec
16 8 (9.09%) LAN

1st Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 22 May 2015, IT jobs across the South East region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (22.73%) MS Exchange
2 9 (10.23%) Exchange Server 2010
2 9 (10.23%) Exchange Server 2007
3 4 (4.55%) SharePoint
4 3 (3.41%) Exchange Server 2003
5 1 (1.14%) Blackberry Enterprise Server
Applications
1 34 (38.64%) MS Office
2 32 (36.36%) MS Excel
3 8 (9.09%) MS PowerPoint
Cloud Services
1 6 (6.82%) Office 365
Communications & Networking
1 25 (28.41%) TCP/IP
2 13 (14.77%) Firewall
3 11 (12.50%) DNS
4 8 (9.09%) LAN
4 8 (9.09%) VoIP
4 8 (9.09%) WAN
4 8 (9.09%) DHCP
Database & Business Intelligence
1 6 (6.82%) SQL Server
Development Applications
1 5 (5.68%) QuickTest Pro
General
1 5 (5.68%) Finance
2 4 (4.55%) Telecoms
3 3 (3.41%) Marketing
4 1 (1.14%) Banking
Libraries, Frameworks & Software Standards
1 5 (5.68%) Application Packaging
2 2 (2.27%) HTML
Miscellaneous
1 11 (12.50%) Analytical Skills
2 9 (10.23%) Blackberry
3 6 (6.82%) Video Conferencing
4 3 (3.41%) User Experience
4 3 (3.41%) Management Information System
5 1 (1.14%) iPad
Operating Systems
1 77 (87.50%) Windows
2 23 (26.14%) Windows 7
3 14 (15.91%) Linux
4 13 (14.77%) Windows Server 2008
5 10 (11.36%) Windows XP
6 9 (10.23%) Apple iOS
6 9 (10.23%) Mac OS X
7 8 (9.09%) Red Hat Enterprise Linux
7 8 (9.09%) Mac OS
8 6 (6.82%) SUSE
8 6 (6.82%) Debian
8 6 (6.82%) CentOS
8 6 (6.82%) Ubuntu
9 5 (5.68%) Windows 2000
10 4 (4.55%) Windows Server 2003
11 3 (3.41%) Windows Vista
11 3 (3.41%) Windows 8
12 2 (2.27%) Windows Server 2012
Processes & Methodologies
1 18 (20.45%) ITIL
2 11 (12.50%) Service Management
3 8 (9.09%) Project Planning
3 8 (9.09%) Technical Architecture
4 5 (5.68%) Test Scripting
5 3 (3.41%) Time Management
5 3 (3.41%) Incident Management
6 2 (2.27%) CRM
7 1 (1.14%) Service Delivery
7 1 (1.14%) Change Management
Programming Languages
1 7 (7.95%) SQL
2 5 (5.68%) VB
3 4 (4.55%) C
4 1 (1.14%) JavaScript
Qualifications
1 27 (30.68%) MCP
2 9 (10.23%) A+ Certification
3 5 (5.68%) DV Cleared
3 5 (5.68%) Security Cleared
4 4 (4.55%) Microsoft Certification
4 4 (4.55%) MCSA
5 3 (3.41%) ACTC
5 3 (3.41%) MCSE
5 3 (3.41%) CCNA
5 3 (3.41%) Cisco Certification
6 1 (1.14%) MCTS
Quality Assurance & Compliance
1 5 (5.68%) QA
1 5 (5.68%) SLA
System Software
1 24 (27.27%) Active Directory
2 8 (9.09%) Citrix Presentation Server
2 8 (9.09%) XenApp
2 8 (9.09%) XenDesktop
3 4 (4.55%) Terminal Services
3 4 (4.55%) VMware Infrastructure
Systems Management
1 9 (10.23%) SCCM
2 8 (9.09%) Backup Exec
Vendors
1 53 (60.23%) Microsoft
2 13 (14.77%) HP
3 9 (10.23%) Citrix
3 9 (10.23%) Apple
4 8 (9.09%) Red Hat
5 6 (6.82%) VMware
6 3 (3.41%) Cisco
Fareham
Deerfoot IT
Salary: £16000 - £17500 per annum
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £22,000 per annum + Benefits
Posted: 5 days ago
Farnborough
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Salary: £25000 per annum
Posted: 11 days ago