The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 328 364 351
Rank change year-on-year
+36 -13
Permanent jobs requiring a 2nd Line Support Engineer 128 89 104
As % of all permanent IT jobs located in the South East 0.59% 0.37% 0.46%
As % of the Job Titles category 0.63% 0.39% 0.48%
Number of salaries quoted 96 81 80
Average salary £27,000 £24,500 £29,000
Average salary % change year-on-year
+10.20% -15.51%
90% offered a salary of more than £22,800 £21,500 £22,000
10% offered a salary of more than £36,500 £35,000 £40,000
UK excluding London average salary £25,000 £24,000 £25,250
% change year-on-year
+4.16% -4.95%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20471 22682 21700
As % of all permanent IT jobs located in the South East 95.04% 94.69% 95.07%
Number of salaries quoted 16465 18087 17977
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 17 April 2015.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +13 33 £27,500 +6.79% 2
Surrey +14 28 £26,000 +14.28% 3
Hampshire +11 24 £25,000 +4.16% 6
Kent +26 14 £30,000 -7.69% 2
East Sussex -4 11 £26,500 -24.28% 1
Oxfordshire +20 9 £26,000 -1.88% 3
West Sussex +13 7 - -
Buckinghamshire -2 3 £26,000 +8.33% 4
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 219 (90.12%) Windows
2 156 (64.20%) Microsoft
3 124 (51.03%) Active Directory
4 93 (38.27%) MS Exchange
5 75 (30.86%) MS Office
6 69 (28.40%) Firewall
7 68 (27.98%) MS Excel
8 63 (25.93%) ITIL
9 61 (25.10%) Microsoft Certification
10 60 (24.69%) Windows Server 2003
10 60 (24.69%) Blackberry
10 60 (24.69%) Security Cleared
11 59 (24.28%) Cisco
11 59 (24.28%) Windows XP
12 57 (23.46%) Windows Server 2008
13 54 (22.22%) Windows 8
14 52 (21.40%) Windows 7
14 52 (21.40%) HP
15 50 (20.58%) VMware
16 49 (20.16%) MCP
17 48 (19.75%) Exchange Server 2003
18 47 (19.34%) DV Cleared
19 46 (18.93%) MCSE
20 43 (17.70%) SLA
21 42 (17.28%) Exchange Server 2010
22 41 (16.87%) Windows 2000 Server
23 38 (15.64%) Blackberry Enterprise Server
24 37 (15.23%) Mac OS X
24 37 (15.23%) Linux
25 35 (14.40%) Problem Management

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 93 (38.27%) MS Exchange
2 48 (19.75%) Exchange Server 2003
3 42 (17.28%) Exchange Server 2010
4 38 (15.64%) Blackberry Enterprise Server
5 21 (8.64%) Exchange Server 2007
6 19 (7.82%) Live Communications Server
6 19 (7.82%) Exchange Server 2000
7 13 (5.35%) IIS
8 9 (3.70%) CMS
8 9 (3.70%) Exchange Server 2013
9 7 (2.88%) Commerce Server
10 5 (2.06%) SharePoint
11 3 (1.23%) Lotus Domino
12 1 (0.41%) Apache
12 1 (0.41%) IBM Notes
12 1 (0.41%) SharePoint 2010
12 1 (0.41%) Lync
12 1 (0.41%) SharePoint Server
Applications
1 75 (30.86%) MS Office
2 68 (27.98%) MS Excel
3 12 (4.94%) MS Visio
4 4 (1.65%) MS PowerPoint
Business Applications
1 1 (0.41%) Nortel Periphonics
1 1 (0.41%) Retail-J
Cloud Services
1 14 (5.76%) Office 365
2 7 (2.88%) Amazon AWS
3 1 (0.41%) Microsoft Azure
Communications & Networking
1 69 (28.40%) Firewall
2 28 (11.52%) Internet
3 27 (11.11%) SAN
4 24 (9.88%) TCP/IP
5 22 (9.05%) DNS
6 21 (8.64%) LAN
7 16 (6.58%) Cisco ASA
8 14 (5.76%) NAS
8 14 (5.76%) WAN
8 14 (5.76%) Ethernet
9 12 (4.94%) Cisco Nexus
10 10 (4.12%) FCoE
10 10 (4.12%) Fibre Channel
10 10 (4.12%) VoIP
11 9 (3.70%) DHCP
12 8 (3.29%) VPN
13 5 (2.06%) SSL
14 4 (1.65%) IPsec
14 4 (1.65%) Cisco PIX
15 3 (1.23%) VLAN
Database & Business Intelligence
1 25 (10.29%) SQL Server
2 1 (0.41%) MS Access
2 1 (0.41%) SQL Server 2005
2 1 (0.41%) SQL Server 2012
2 1 (0.41%) Oracle Database
Development Applications
1 3 (1.23%) Team Foundation Server
2 1 (0.41%) Apache Ivy
2 1 (0.41%) Visual Studio
2 1 (0.41%) Bugzilla
2 1 (0.41%) Subversion
2 1 (0.41%) Git (software)
General
1 20 (8.23%) Finance
2 17 (7.00%) Retail
3 16 (6.58%) Telecoms
4 4 (1.65%) Manufacturing
4 4 (1.65%) Marketing
5 2 (0.82%) Electronics
6 1 (0.41%) Advertising
6 1 (0.41%) German Language
Libraries, Frameworks & Software Standards
1 11 (4.53%) .NET
2 9 (3.70%) HTML
2 9 (3.70%) .NET Framework
3 1 (0.41%) ASP.NET
3 1 (0.41%) COM
3 1 (0.41%) CSS
3 1 (0.41%) XML
Miscellaneous
1 60 (24.69%) Blackberry
2 20 (8.23%) Clustering
3 16 (6.58%) Replication
4 10 (4.12%) FlexPod
4 10 (4.12%) Enterprise Cloud
4 10 (4.12%) e-Health
5 8 (3.29%) Management Information System
6 7 (2.88%) Analytical Skills
7 5 (2.06%) Statistics
8 3 (1.23%) EPoS
8 3 (1.23%) Enterprise Software
9 2 (0.82%) Video Conferencing
9 2 (0.82%) Mainframe
10 1 (0.41%) Data Protection Act
10 1 (0.41%) E-Learning
10 1 (0.41%) Open Source
10 1 (0.41%) Performance Metrics
Operating Systems
1 219 (90.12%) Windows
2 60 (24.69%) Windows Server 2003
3 59 (24.28%) Windows XP
4 57 (23.46%) Windows Server 2008
5 54 (22.22%) Windows 8
6 52 (21.40%) Windows 7
7 41 (16.87%) Windows 2000 Server
8 37 (15.23%) Mac OS X
8 37 (15.23%) Linux
9 33 (13.58%) Windows Server 2012
10 15 (6.17%) Windows Vista
11 14 (5.76%) Apple iOS
11 14 (5.76%) Mac OS
12 6 (2.47%) Android
13 4 (1.65%) UNIX
14 3 (1.23%) CentOS
14 3 (1.23%) Red Hat Enterprise Linux
15 2 (0.82%) Windows Mobile
16 1 (0.41%) IRIX
16 1 (0.41%) AIX
Processes & Methodologies
1 63 (25.93%) ITIL
2 35 (14.40%) Problem Management
3 32 (13.17%) Release Management
4 22 (9.05%) Root Cause Analysis
5 20 (8.23%) High Availability
6 18 (7.41%) Software Deployment
7 16 (6.58%) Software Distribution
7 16 (6.58%) Software Delivery
8 13 (5.35%) CRM
9 12 (4.94%) Configuration Management
9 12 (4.94%) Risk Analysis
9 12 (4.94%) Mentoring
9 12 (4.94%) Coaching
10 9 (3.70%) Network Architecture
11 8 (3.29%) Incident Management
11 8 (3.29%) Service Management
11 8 (3.29%) Change Management
12 7 (2.88%) Agile Software Development
12 7 (2.88%) Load Balancing
13 5 (2.06%) Time Management
Programming Languages
1 11 (4.53%) C
2 9 (3.70%) SQL
2 9 (3.70%) PowerShell
3 3 (1.23%) VB
4 2 (0.82%) C#
Qualifications
1 61 (25.10%) Microsoft Certification
2 60 (24.69%) Security Cleared
3 49 (20.16%) MCP
4 47 (19.34%) DV Cleared
5 46 (18.93%) MCSE
6 34 (13.99%) CCNA
6 34 (13.99%) Cisco Certification
7 26 (10.70%) SC Cleared
8 24 (9.88%) MCITP
9 13 (5.35%) ITIL Foundation Certificate
10 11 (4.53%) MCSA
11 10 (4.12%) Degree
12 7 (2.88%) SAP Certification
13 5 (2.06%) A+ Certification
14 4 (1.65%) JNCIA
14 4 (1.65%) CCSA
15 3 (1.23%) MCTS
16 1 (0.41%) VMware Certified Professional (VCP)
16 1 (0.41%) ITIL Certification
16 1 (0.41%) CCNP
Quality Assurance & Compliance
1 43 (17.70%) SLA
2 10 (4.12%) PCI DSS
3 7 (2.88%) ISO 9001
3 7 (2.88%) ISO/IEC 27001
System Software
1 124 (51.03%) Active Directory
2 28 (11.52%) VMware Infrastructure
3 25 (10.29%) Hyper-V
4 15 (6.17%) vSphere
5 9 (3.70%) VMware Server
5 9 (3.70%) XenApp
6 6 (2.47%) XenDesktop
7 5 (2.06%) Citrix Presentation Server
8 4 (1.65%) vCloud
9 3 (1.23%) Terminal Services
10 1 (0.41%) VMware ESX
10 1 (0.41%) Terminal Server
Systems Management
1 19 (7.82%) SCCM
2 16 (6.58%) Systems Management Server (SMS)
2 16 (6.58%) OpenView Configuration Management
3 11 (4.53%) SCOM
4 1 (0.41%) SCVMM
4 1 (0.41%) Cisco UCCX
4 1 (0.41%) Cisco IPCC
4 1 (0.41%) Backup Exec
Vendors
1 156 (64.20%) Microsoft
2 59 (24.28%) Cisco
3 52 (21.40%) HP
4 50 (20.58%) VMware
5 31 (12.76%) Apple
6 27 (11.11%) Fujitsu
7 24 (9.88%) Citrix
8 20 (8.23%) Avaya
8 20 (8.23%) McAfee
9 19 (7.82%) Sophos
9 19 (7.82%) Symantec
10 13 (5.35%) IBM
11 12 (4.94%) NetApp
12 10 (4.12%) CA
12 10 (4.12%) SonicWALL
13 7 (2.88%) Veritas
13 7 (2.88%) SAP
13 7 (2.88%) Dell
14 5 (2.06%) Juniper
14 5 (2.06%) Websense
Guildford, Surrey
Senitor Associates
Salary: £26000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Enorth Staffing
Posted: Yesterday
Hampshire
Austin Fraser Limited
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: Yesterday
Dartford, Kent
Talent International
Salary: £30000 - £35000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Atech Support
Salary: From £20,000 to £30,000 per annum depending on experience
Posted: Yesterday
High Wycombe, Buckinghamshire
Atech Support
Salary: From £20,000 to £25,000 per annum depending on experience
Posted: Yesterday
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £22979 - £24179 per annum
Posted: 3 days ago
Hampshire
Zorba Consulting Limited
Salary: From £30,000 to £40,000 per annum + bonus + benefits
Posted: 4 days ago
Surrey
Clearwater People Solutions
Salary: £26000 - £28000 Per Annum
Posted: 4 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 4 days ago
Wallingford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £20,000 per annum
Posted: 4 days ago
Winchester, Hampshire
Connectus
Salary: £18000 - £25000 per annum
Posted: 4 days ago
Farnborough, Hampshire
Austin Fraser
Salary: £30000 - £40000.00 per annum + Excellent Benefits
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £22,000 per annum + Benefits
Posted: 5 days ago
Crowborough, East Sussex
Understanding Recruitment
Salary: £20000 - £30000 per annum + Benefits
Posted: 6 days ago
Kent
Explore Group
Salary: £30000 - £35000 per annum
Posted: 9 days ago