The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 326 332 373
Rank change year-on-year
+6 +41
Permanent jobs requiring a 2nd Line Support Engineer 109 85 64
As % of all permanent IT jobs located in the South East 0.53% 0.41% 0.29%
As % of the Job Titles category 0.56% 0.43% 0.31%
Number of salaries quoted 80 70 48
Average salary £27,000 £25,000 £30,500
Average salary % change year-on-year
+8.00% -18.03%
90% offered a salary of more than £24,000 £21,950 £24,000
10% offered a salary of more than £38,940 £32,500 £40,000
UK excluding London average salary £26,000 £24,000 £27,500
% change year-on-year
+8.33% -12.72%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19463 19852 20734
As % of all permanent IT jobs located in the South East 95.28% 94.71% 95.11%
Number of salaries quoted 15923 15690 17637
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 26 February 2015.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 36 £37,500 +70.45% 1
Hampshire +8 23 £25,000 +4.16% 1
Surrey +4 18 £30,000 +23.71% 1
Kent +12 17 £30,000 -7.69% 1
West Sussex +2 6 £24,000 -7.69%
Oxfordshire -5 3 £27,500 +3.77% 2
East Sussex - 3 £26,500 - 1
Buckinghamshire +2 2 £24,250 -11.81% 1
Sussex - 2 £26,000 -
Middlesex - 1 £39,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 26 February 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 242 (88.00%) Windows
2 160 (58.18%) Microsoft
3 142 (51.64%) Active Directory
4 99 (36.00%) MS Exchange
5 80 (29.09%) MS Office
6 78 (28.36%) Security Cleared
7 77 (28.00%) Windows XP
8 74 (26.91%) MS Excel
9 70 (25.45%) Firewall
10 67 (24.36%) Windows Server 2003
10 67 (24.36%) Windows 8
11 63 (22.91%) Cisco
11 63 (22.91%) DV Cleared
12 60 (21.82%) Blackberry
13 59 (21.45%) Windows 7
14 58 (21.09%) HP
15 56 (20.36%) Windows 2000 Server
15 56 (20.36%) Release Management
16 55 (20.00%) Microsoft Certification
17 51 (18.55%) VMware
18 48 (17.45%) Exchange Server 2003
19 45 (16.36%) Fujitsu
19 45 (16.36%) Windows Server 2008
19 45 (16.36%) ITIL
20 44 (16.00%) Blackberry Enterprise Server
21 43 (15.64%) MCSE
21 43 (15.64%) SC Cleared
22 41 (14.91%) McAfee
22 41 (14.91%) Exchange Server 2010
23 40 (14.55%) SLA

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 26 February 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 99 (36.00%) MS Exchange
2 48 (17.45%) Exchange Server 2003
3 44 (16.00%) Blackberry Enterprise Server
4 41 (14.91%) Exchange Server 2010
5 24 (8.73%) Live Communications Server
6 20 (7.27%) Exchange Server 2000
7 14 (5.09%) Exchange Server 2007
8 13 (4.73%) IIS
9 11 (4.00%) Exchange Server 2013
10 6 (2.18%) CMS
10 6 (2.18%) Commerce Server
11 3 (1.09%) Lotus Domino
11 3 (1.09%) Apache
12 2 (0.73%) SharePoint
12 2 (0.73%) Lync
13 1 (0.36%) SharePoint 2010
13 1 (0.36%) IBM Notes
Applications
1 80 (29.09%) MS Office
2 74 (26.91%) MS Excel
3 8 (2.91%) MS Visio
4 2 (0.73%) MS PowerPoint
Business Applications
1 1 (0.36%) Nortel Periphonics
Cloud Services
1 14 (5.09%) Office 365
2 1 (0.36%) SaaS
Communications & Networking
1 70 (25.45%) Firewall
2 31 (11.27%) Internet
3 27 (9.82%) LAN
4 24 (8.73%) TCP/IP
5 23 (8.36%) SAN
6 22 (8.00%) WAN
7 17 (6.18%) Cisco ASA
8 16 (5.82%) DNS
8 16 (5.82%) Ethernet
9 10 (3.64%) FCoE
9 10 (3.64%) Fibre Channel
9 10 (3.64%) Cisco Nexus
10 7 (2.55%) VPN
10 7 (2.55%) VoIP
11 6 (2.18%) Intranet
11 6 (2.18%) NAS
12 5 (1.82%) DHCP
12 5 (1.82%) Cisco PIX
13 3 (1.09%) VLAN
14 2 (0.73%) Wi-Fi
Database & Business Intelligence
1 28 (10.18%) SQL Server
2 7 (2.55%) SQL Server 2005
2 7 (2.55%) SQL Server 2012
3 1 (0.36%) MS Access
Development Applications
1 6 (2.18%) Visual Studio
2 3 (1.09%) Team Foundation Server
3 1 (0.36%) Bugzilla
3 1 (0.36%) Subversion
3 1 (0.36%) Git (software)
General
1 31 (11.27%) Telecoms
2 30 (10.91%) Finance
3 29 (10.55%) Retail
4 2 (0.73%) Manufacturing
5 1 (0.36%) Banking
5 1 (0.36%) German Language
Libraries, Frameworks & Software Standards
1 13 (4.73%) .NET
2 9 (3.27%) HTML
3 6 (2.18%) .NET Framework
3 6 (2.18%) ASP.NET
4 2 (0.73%) Spring
5 1 (0.36%) CSS
5 1 (0.36%) XML
Miscellaneous
1 60 (21.82%) Blackberry
2 28 (10.18%) Clustering
3 22 (8.00%) Replication
4 10 (3.64%) e-Health
4 10 (3.64%) FlexPod
5 8 (2.91%) Statistics
6 7 (2.55%) Fat Client
6 7 (2.55%) Thin Client
6 7 (2.55%) Management Information System
7 5 (1.82%) Analytical Skills
8 4 (1.45%) Enterprise Software
9 3 (1.09%) EPoS
10 2 (0.73%) Client/Server
10 2 (0.73%) Mainframe
10 2 (0.73%) Computer Science
10 2 (0.73%) PDA
10 2 (0.73%) Social Media
11 1 (0.36%) Performance Metrics
11 1 (0.36%) Data Protection Act
11 1 (0.36%) Video Conferencing
Operating Systems
1 242 (88.00%) Windows
2 77 (28.00%) Windows XP
3 67 (24.36%) Windows Server 2003
3 67 (24.36%) Windows 8
4 59 (21.45%) Windows 7
5 56 (20.36%) Windows 2000 Server
6 45 (16.36%) Windows Server 2008
7 38 (13.82%) Windows Server 2012
8 35 (12.73%) Linux
9 33 (12.00%) Mac OS X
10 13 (4.73%) Windows Vista
11 12 (4.36%) Mac OS
12 8 (2.91%) Apple iOS
13 3 (1.09%) UNIX
14 1 (0.36%) AIX
14 1 (0.36%) HPUX
14 1 (0.36%) Solaris
14 1 (0.36%) Android
14 1 (0.36%) IRIX
Processes & Methodologies
1 56 (20.36%) Release Management
2 45 (16.36%) ITIL
3 35 (12.73%) Software Deployment
4 32 (11.64%) Problem Management
5 31 (11.27%) Software Distribution
6 28 (10.18%) High Availability
7 23 (8.36%) Root Cause Analysis
8 15 (5.45%) CRM
9 11 (4.00%) Change Management
10 10 (3.64%) Risk Analysis
10 10 (3.64%) Mentoring
10 10 (3.64%) Coaching
11 9 (3.27%) Incident Management
12 8 (2.91%) Configuration Management
12 8 (2.91%) Kalman Filter
13 7 (2.55%) Service Delivery
14 6 (2.18%) Disaster Recovery
14 6 (2.18%) Load Balancing
14 6 (2.18%) Agile Software Development
15 3 (1.09%) Network Architecture
Programming Languages
1 15 (5.45%) SQL
2 9 (3.27%) C
3 7 (2.55%) C#
3 7 (2.55%) PowerShell
4 4 (1.45%) Java
5 2 (0.73%) Bash Shell
5 2 (0.73%) Python
6 1 (0.36%) VB
Qualifications
1 78 (28.36%) Security Cleared
2 63 (22.91%) DV Cleared
3 55 (20.00%) Microsoft Certification
4 43 (15.64%) MCSE
4 43 (15.64%) SC Cleared
5 32 (11.64%) MCP
6 30 (10.91%) CCNA
6 30 (10.91%) Cisco Certification
7 26 (9.45%) MCITP
8 14 (5.09%) Degree
9 10 (3.64%) MCSA
9 10 (3.64%) ITIL Foundation Certificate
10 6 (2.18%) SAP Certification
11 5 (1.82%) CCSA
11 5 (1.82%) JNCIA
12 4 (1.45%) MCTS
13 2 (0.73%) VMware Certified Professional (VCP)
13 2 (0.73%) VCP4
14 1 (0.36%) A+ Certification
14 1 (0.36%) ITIL Certification
Quality Assurance & Compliance
1 40 (14.55%) SLA
2 10 (3.64%) PCI DSS
3 6 (2.18%) ISO 9001
3 6 (2.18%) ISO/IEC 27001
4 2 (0.73%) QA
System Software
1 142 (51.64%) Active Directory
2 31 (11.27%) VMware Infrastructure
3 21 (7.64%) Hyper-V
4 19 (6.91%) XenApp
5 12 (4.36%) vSphere
6 8 (2.91%) Terminal Services
7 4 (1.45%) Citrix Presentation Server
7 4 (1.45%) VMware Server
8 2 (0.73%) XenDesktop
9 1 (0.36%) VMware ESX
9 1 (0.36%) Microsoft Virtual Server
9 1 (0.36%) Terminal Server
9 1 (0.36%) VMware ESXi
Systems Management
1 35 (12.73%) OpenView Configuration Management
2 33 (12.00%) Systems Management Server (SMS)
3 28 (10.18%) SCCM
4 22 (8.00%) SCOM
5 8 (2.91%) Backup Exec
6 7 (2.55%) Norton AntiVirus
7 1 (0.36%) Cisco IPCC
7 1 (0.36%) SCVMM
Vendors
1 160 (58.18%) Microsoft
2 63 (22.91%) Cisco
3 58 (21.09%) HP
4 51 (18.55%) VMware
5 45 (16.36%) Fujitsu
6 41 (14.91%) McAfee
7 36 (13.09%) Sophos
8 32 (11.64%) Citrix
9 27 (9.82%) Apple
10 21 (7.64%) Symantec
11 20 (7.27%) Avaya
12 13 (4.73%) IBM
13 11 (4.00%) NetApp
13 11 (4.00%) SonicWALL
14 10 (3.64%) CA
15 8 (2.91%) Veeam
16 7 (2.55%) Dell
17 6 (2.18%) Veritas
17 6 (2.18%) Juniper
17 6 (2.18%) Blue Coat
Oxfordshire
Roc Search
Salary: £30000 per annum + Competitve
Posted: Yesterday
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum + benefits
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18500 - £23000 per annum + £1,200 DV Clearance allowance
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £25000 - £28000 Per Annum
Posted: 6 days ago
High Wycombe, Buckinghamshire
RBW Consulting
Salary: From £18,000 to £24,000 per annum
Posted: 6 days ago
Kent
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Salary: From £25,000 to £35,000 per annum + Benefits
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Oxfordshire
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Salary: £24000 - £26000 per annum + competitive
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