The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / South East
Rank 298 325 323
Rank change year-on-year
+27 -2
Permanent jobs requiring a 2nd Line Support Engineer 88 126 137
As % of all permanent IT jobs located in the South East 0.59% 0.66% 0.66%
As % of the Job Titles category 0.61% 0.68% 0.68%
Number of salaries quoted 84 115 99
Median salary £25,000 £27,500 £27,000
Median salary % change year-on-year
-9.09% +1.85%
90% offered a salary of more than £21,000 £23,500 £22,500
10% offered a salary of more than £33,250 £38,300 £37,500
UK excluding London median salary £26,000 £26,000 £26,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14451 18600 20106
As % of all permanent IT jobs located in the South East 96.79% 96.74% 97.20%
Number of salaries quoted 11988 15817 16337
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 23 January 2017.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -3 23 £25,000 -5.66% 1
Berkshire +21 20 £27,500 -16.66%
Surrey +36 17 £25,000 -13.79% 2
West Sussex +7 12 £22,500 -4.25% 2
Oxfordshire +31 6 £20,000 -24.52% 2
Buckinghamshire +12 5 £26,000 -10.34% 1
East Sussex +11 4 £35,000 +48.93% 1
Kent +5 1 £22,500 -4.25% 1
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 January 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Engineer in the job title.

1 179 (82.87%) Windows
2 143 (66.20%) Active Directory
3 106 (49.07%) MS Exchange
4 105 (48.61%) Microsoft
5 99 (45.83%) Windows Server
6 72 (33.33%) VMware
6 72 (33.33%) Windows 7
7 68 (31.48%) Windows Server 2012
8 64 (29.63%) Windows Server 2008
9 59 (27.31%) Windows 8
10 55 (25.46%) TCP/IP
11 53 (24.54%) MS Office
12 52 (24.07%) Office 365
13 49 (22.69%) Firewall
14 47 (21.76%) MS Excel
15 44 (20.37%) Cisco
16 41 (18.98%) VMware Infrastructure
17 40 (18.52%) ITIL
18 37 (17.13%) VoIP
19 36 (16.67%) Microsoft Certification
19 36 (16.67%) Windows Server 2003
20 35 (16.20%) Exchange Server 2010
20 35 (16.20%) MCP
21 34 (15.74%) SQL Server
22 33 (15.28%) Hyper-V
23 32 (14.81%) Linux
23 32 (14.81%) SLA
24 31 (14.35%) DNS
24 31 (14.35%) Windows XP
24 31 (14.35%) Finance

2nd Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 106 (49.07%) MS Exchange
2 35 (16.20%) Exchange Server 2010
3 21 (9.72%) Exchange Server 2007
4 12 (5.56%) Exchange Server 2013
5 11 (5.09%) SharePoint
6 8 (3.70%) Exchange Server 2003
7 6 (2.78%) IIS
8 5 (2.31%) Apache
9 4 (1.85%) SharePoint Server
10 3 (1.39%) SharePoint Foundation
10 3 (1.39%) Skype for Business
Applications
1 53 (24.54%) MS Office
2 47 (21.76%) MS Excel
3 4 (1.85%) MS Visio
Business Applications
1 3 (1.39%) SAP Oil and Gas
2 1 (0.46%) Dynamics AX
Cloud Services
1 52 (24.07%) Office 365
2 6 (2.78%) Microsoft Azure
3 3 (1.39%) Amazon AWS
4 1 (0.46%) Cloud Computing
4 1 (0.46%) Mimecast
Communications & Networking
1 55 (25.46%) TCP/IP
2 49 (22.69%) Firewall
3 37 (17.13%) VoIP
4 31 (14.35%) DNS
5 28 (12.96%) WAN
6 24 (11.11%) DHCP
7 23 (10.65%) LAN
8 16 (7.41%) VPN
9 12 (5.56%) SMTP
10 11 (5.09%) Network Security
10 11 (5.09%) SAN
11 10 (4.63%) VLAN
12 8 (3.70%) Internet
13 7 (3.24%) ADSL
13 7 (3.24%) WLAN
14 6 (2.78%) Cisco ASA
14 6 (2.78%) Wireless
15 5 (2.31%) ICMP
15 5 (2.31%) IPsec
15 5 (2.31%) Telnet
Database & Business Intelligence
1 34 (15.74%) SQL Server
2 11 (5.09%) SQL Server 2008
3 8 (3.70%) SQL Server 2012
4 3 (1.39%) SQL Server 2005
4 3 (1.39%) SQL Server Reporting Services
Development Applications
1 3 (1.39%) MSI
General
1 31 (14.35%) Finance
2 21 (9.72%) Telecoms
3 7 (3.24%) Banking
3 7 (3.24%) Manufacturing
4 4 (1.85%) Retail
5 3 (1.39%) Electronics
5 3 (1.39%) Marketing
6 2 (0.93%) Law
6 2 (0.93%) Legal
7 1 (0.46%) Financial Institution
Libraries, Frameworks & Software Standards
1 14 (6.48%) HTML
2 3 (1.39%) Software Packaging
2 3 (1.39%) Web Services
3 1 (0.46%) COM
3 1 (0.46%) LAMP
Miscellaneous
1 17 (7.87%) Driving Licence
2 10 (4.63%) Blackberry
3 7 (3.24%) iPad
3 7 (3.24%) iPhone
4 6 (2.78%) Data Centre
5 5 (2.31%) Analytical Skills
5 5 (2.31%) Enterprise Storage
5 5 (2.31%) Statistics
6 3 (1.39%) Fat Client
6 3 (1.39%) Management Information System
6 3 (1.39%) Thin Client
6 3 (1.39%) Video Conferencing
7 2 (0.93%) Client/Server
7 2 (0.93%) NHS
7 2 (0.93%) PKI
7 2 (0.93%) Replication
8 1 (0.46%) Blog
8 1 (0.46%) Computer Science
8 1 (0.46%) Mathematics
Operating Systems
1 179 (82.87%) Windows
2 99 (45.83%) Windows Server
3 72 (33.33%) Windows 7
4 68 (31.48%) Windows Server 2012
5 64 (29.63%) Windows Server 2008
6 59 (27.31%) Windows 8
7 36 (16.67%) Windows Server 2003
8 32 (14.81%) Linux
9 31 (14.35%) Windows XP
10 26 (12.04%) Windows 10
11 15 (6.94%) Mac OS X
12 14 (6.48%) Windows 2000 Server
13 11 (5.09%) Android
14 9 (4.17%) Windows 2000
14 9 (4.17%) Windows Mobile
15 8 (3.70%) Windows Vista
16 6 (2.78%) Apple iOS
17 3 (1.39%) VMS
17 3 (1.39%) Windows Phone
18 1 (0.46%) Unix
Processes & Methodologies
1 40 (18.52%) ITIL
2 14 (6.48%) ITSM
3 13 (6.02%) Service Management
4 9 (4.17%) Service Delivery
5 8 (3.70%) B2B
5 8 (3.70%) Kalman Filter
5 8 (3.70%) Mentoring
6 7 (3.24%) CRM
6 7 (3.24%) Email Filtering
6 7 (3.24%) Web Filtering
7 6 (2.78%) Data Protection
7 6 (2.78%) Disaster Recovery
8 5 (2.31%) Business Continuity
8 5 (2.31%) Data Security
8 5 (2.31%) ITIL V3
8 5 (2.31%) Network Design
8 5 (2.31%) Root Cause Analysis
8 5 (2.31%) Security Patching
9 4 (1.85%) Migration
9 4 (1.85%) Server Virtualisation
Programming Languages
1 12 (5.56%) SQL
2 5 (2.31%) PowerShell
3 2 (0.93%) X++
Qualifications
1 36 (16.67%) Microsoft Certification
2 35 (16.20%) MCP
3 20 (9.26%) MCSA
4 19 (8.80%) CCNA
4 19 (8.80%) Cisco Certification
5 17 (7.87%) MCSE
6 12 (5.56%) MCITP
7 9 (4.17%) Degree
8 8 (3.70%) MCTS
9 5 (2.31%) A+ Certification
10 4 (1.85%) CCIE
10 4 (1.85%) CCNP
10 4 (1.85%) CCNP Voice
10 4 (1.85%) CCSA
10 4 (1.85%) JNCIA
10 4 (1.85%) Security Cleared
11 3 (1.39%) ITIL Certification
11 3 (1.39%) SC Cleared
12 2 (0.93%) CCA
12 2 (0.93%) Network+ Certification
Quality Assurance & Compliance
1 32 (14.81%) SLA
System Software
1 143 (66.20%) Active Directory
2 41 (18.98%) VMware Infrastructure
3 33 (15.28%) Hyper-V
4 8 (3.70%) vSphere
5 7 (3.24%) Terminal Server
6 2 (0.93%) Virtual Desktop
6 2 (0.93%) VMware ESX
6 2 (0.93%) XenDesktop
7 1 (0.46%) Firmware
7 1 (0.46%) VMware ESXi
7 1 (0.46%) XenApp
Systems Management
1 17 (7.87%) SCCM
2 9 (4.17%) Backup Exec
3 5 (2.31%) Norton AntiVirus
3 5 (2.31%) Tivoli
4 4 (1.85%) SCOM
5 3 (1.39%) Nagios
5 3 (1.39%) Perfmon
5 3 (1.39%) Sysprep
5 3 (1.39%) WSUS
6 2 (0.93%) NetBackup
6 2 (0.93%) Symantec Endpoint Protection
6 2 (0.93%) Systems Management Server (SMS)
7 1 (0.46%) DameWare
7 1 (0.46%) XenMobile
Vendors
1 105 (48.61%) Microsoft
2 72 (33.33%) VMware
3 44 (20.37%) Cisco
4 28 (12.96%) Citrix
5 22 (10.19%) HP
6 17 (7.87%) Apple
7 15 (6.94%) Dell
8 11 (5.09%) Symantec
9 10 (4.63%) IBM
10 9 (4.17%) EMC
11 8 (3.70%) Veeam
12 7 (3.24%) CheckPoint
13 6 (2.78%) Juniper
14 5 (2.31%) Brocade
14 5 (2.31%) Extreme Networks
15 4 (1.85%) Google
15 4 (1.85%) NetApp
15 4 (1.85%) Palo Alto
16 3 (1.39%) Kaspersky
16 3 (1.39%) LANDesk
Reigate, Surrey
Vantage Recruitment Solutions Ltd
Salary: Up to £38,000 per annum
Posted: 2 days ago
Crawley, West Sussex
Vantage Recruitment Solutions Ltd
Salary: From £35,000 to £40,000 per annum Benefits package (Including Bonus)
Posted: 2 days ago
West Malling, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £22,000 per annum
Posted: 2 days ago
Crawley, West Sussex
Senitor Associates
Salary: £24000 per annum
Posted: 5 days ago
Abingdon, Oxfordshire
Corriculo
Salary: From £18,000 to £24,000 per annum
Posted: 6 days ago
Leatherhead, Surrey
RM plc
Salary: £22000 - £28000 per annum + bonus, benefits
Posted: 10 days ago
Abingdon
Recruitment Genius Ltd
Salary: £18000 - £28000 per annum
Posted: 23 days ago
Portsmouth
Bluetown Online LTD
Salary: £23000 - £25000 per annum
Posted: 20 days ago