The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 303 315 319
Rank change year-on-year
+12 +4
Permanent jobs requiring a 2nd Line Support Engineer 142 147 130
As % of all permanent IT jobs located in the South East 0.68% 0.65% 0.59%
As % of the Job Titles category 0.72% 0.68% 0.62%
Number of salaries quoted 129 105 119
Average salary £26,000 £25,000 £27,500
Average salary % change year-on-year
+4.00% -9.09%
90% offered a salary of more than £22,500 £21,500 £22,500
10% offered a salary of more than £37,500 £34,000 £40,000
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19721 21579 21053
As % of all permanent IT jobs located in the South East 94.93% 95.04% 95.06%
Number of salaries quoted 16234 17295 17372
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 29 July 2015.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +18 35 £27,500 +19.56%
Berkshire -11 28 £25,000 -12.28% 3
Hampshire +7 26 £24,000 -2.53% 3
West Sussex +3 16 £25,500 +2.00%
Kent +14 15 £30,000 +22.44% 2
Oxfordshire +7 12 £24,000 -20.66% 2
East Sussex +15 5 £23,000 -34.28%
Buckinghamshire -4 5 £27,500 +14.58%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 239 (87.23%) Windows
2 179 (65.33%) Microsoft
3 144 (52.55%) Active Directory
4 107 (39.05%) MS Exchange
5 92 (33.58%) Windows Server 2008
6 87 (31.75%) MS Office
7 85 (31.02%) VMware
8 83 (30.29%) Firewall
9 77 (28.10%) ITIL
9 77 (28.10%) Microsoft Certification
10 75 (27.37%) MS Excel
11 69 (25.18%) Windows 7
12 67 (24.45%) Cisco
13 66 (24.09%) Blackberry
13 66 (24.09%) Windows Server 2003
14 65 (23.72%) MCSE
15 60 (21.90%) Windows 8
16 57 (20.80%) MCP
17 54 (19.71%) SLA
18 52 (18.98%) Linux
19 51 (18.61%) VMware Infrastructure
20 50 (18.25%) Exchange Server 2010
21 49 (17.88%) TCP/IP
22 47 (17.15%) Windows Server 2012
23 46 (16.79%) HP
24 44 (16.06%) Mac OS X
25 42 (15.33%) Hyper-V
26 39 (14.23%) Windows XP
27 38 (13.87%) Apple
27 38 (13.87%) Problem Management

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 29 July 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 107 (39.05%) MS Exchange
2 50 (18.25%) Exchange Server 2010
3 34 (12.41%) Exchange Server 2003
4 31 (11.31%) Exchange Server 2007
5 29 (10.58%) Exchange Server 2013
6 28 (10.22%) Blackberry Enterprise Server
7 23 (8.39%) SharePoint
8 20 (7.30%) Exchange Server 2000
9 11 (4.01%) IIS
10 8 (2.92%) SharePoint Server
10 8 (2.92%) Lync
11 6 (2.19%) CMS
11 6 (2.19%) Live Communications Server
12 4 (1.46%) Commerce Server
13 2 (0.73%) SharePoint 2010
14 1 (0.36%) SharePoint 2013
14 1 (0.36%) IBM Notes
14 1 (0.36%) Lotus Domino
14 1 (0.36%) Apache
Applications
1 87 (31.75%) MS Office
2 75 (27.37%) MS Excel
3 13 (4.74%) MS Visio
4 10 (3.65%) MS PowerPoint
Business Applications
1 3 (1.09%) Sage 200
2 1 (0.36%) Infor CRM
2 1 (0.36%) Retail-J
Cloud Services
1 26 (9.49%) Office 365
2 4 (1.46%) Amazon AWS
3 1 (0.36%) Microsoft Azure
3 1 (0.36%) Mimecast
Communications & Networking
1 83 (30.29%) Firewall
2 49 (17.88%) TCP/IP
3 37 (13.50%) DNS
4 34 (12.41%) SAN
5 27 (9.85%) LAN
6 26 (9.49%) Internet
7 23 (8.39%) WAN
7 23 (8.39%) DHCP
8 19 (6.93%) VoIP
9 15 (5.47%) VPN
9 15 (5.47%) NAS
10 14 (5.11%) Cisco Nexus
11 12 (4.38%) Cisco ASA
11 12 (4.38%) VLAN
12 9 (3.28%) IPsec
12 9 (3.28%) SSL
13 6 (2.19%) Ethernet
13 6 (2.19%) FCoE
13 6 (2.19%) Fibre Channel
14 3 (1.09%) Intranet
Database & Business Intelligence
1 20 (7.30%) SQL Server
2 2 (0.73%) Oracle Database
Development Applications
1 5 (1.82%) Apache Ivy
2 1 (0.36%) Bugzilla
2 1 (0.36%) Subversion
2 1 (0.36%) Git (software)
2 1 (0.36%) Team Foundation Server
General
1 12 (4.38%) Finance
2 10 (3.65%) Electronics
2 10 (3.65%) Marketing
3 3 (1.09%) Manufacturing
3 3 (1.09%) Advertising
4 2 (0.73%) Retail
4 2 (0.73%) German Language
5 1 (0.36%) Telecoms
5 1 (0.36%) Automotive
Libraries, Frameworks & Software Standards
1 7 (2.55%) .NET
2 6 (2.19%) HTML
2 6 (2.19%) .NET Framework
3 1 (0.36%) COM
Miscellaneous
1 66 (24.09%) Blackberry
2 29 (10.58%) Data Centre
3 19 (6.93%) Analytical Skills
4 9 (3.28%) Enterprise Cloud
4 9 (3.28%) FlexPod
5 7 (2.55%) Statistics
6 6 (2.19%) Video Conferencing
6 6 (2.19%) Clustering
6 6 (2.19%) e-Health
7 4 (1.46%) Management Information System
8 3 (1.09%) Replication
8 3 (1.09%) Enterprise Software
9 2 (0.73%) PDA
9 2 (0.73%) iPhone
9 2 (0.73%) iPad
10 1 (0.36%) EPoS
Operating Systems
1 239 (87.23%) Windows
2 92 (33.58%) Windows Server 2008
3 69 (25.18%) Windows 7
4 66 (24.09%) Windows Server 2003
5 60 (21.90%) Windows 8
6 52 (18.98%) Linux
7 47 (17.15%) Windows Server 2012
8 44 (16.06%) Mac OS X
9 39 (14.23%) Windows XP
10 29 (10.58%) Windows 2000 Server
11 24 (8.76%) Android
12 19 (6.93%) Red Hat Enterprise Linux
13 18 (6.57%) Mac OS
14 17 (6.20%) Windows Vista
15 13 (4.74%) Apple iOS
16 11 (4.01%) CentOS
17 9 (3.28%) Data ONTAP
18 2 (0.73%) Windows Mobile
18 2 (0.73%) UNIX
19 1 (0.36%) Windows 2000
Processes & Methodologies
1 77 (28.10%) ITIL
2 38 (13.87%) Problem Management
3 21 (7.66%) Root Cause Analysis
4 16 (5.84%) Service Management
5 14 (5.11%) Time Management
6 13 (4.74%) Configuration Management
7 11 (4.01%) Incident Management
8 10 (3.65%) Project Planning
8 10 (3.65%) Project Management
8 10 (3.65%) Digital Marketing
9 9 (3.28%) Network Architecture
9 9 (3.28%) CRM
10 8 (2.92%) Risk Analysis
11 7 (2.55%) Cyber Security
12 6 (2.19%) Mentoring
12 6 (2.19%) Coaching
12 6 (2.19%) High Availability
12 6 (2.19%) Disaster Recovery
13 5 (1.82%) Service Delivery
13 5 (1.82%) Change Management
Programming Languages
1 16 (5.84%) C
2 15 (5.47%) SQL
3 10 (3.65%) PowerShell
4 6 (2.19%) VB
5 1 (0.36%) VB.NET
Qualifications
1 77 (28.10%) Microsoft Certification
2 65 (23.72%) MCSE
3 57 (20.80%) MCP
4 37 (13.50%) CCNA
4 37 (13.50%) Cisco Certification
5 30 (10.95%) Security Cleared
6 22 (8.03%) MCITP
7 19 (6.93%) DV Cleared
8 18 (6.57%) A+ Certification
9 15 (5.47%) SC Cleared
10 11 (4.01%) Degree
11 10 (3.65%) VMware Certified Professional (VCP)
12 9 (3.28%) ITIL Foundation Certificate
13 7 (2.55%) MCSA
14 4 (1.46%) CCNP
14 4 (1.46%) SAP Certification
15 2 (0.73%) MCTS
Quality Assurance & Compliance
1 54 (19.71%) SLA
2 6 (2.19%) PCI DSS
3 4 (1.46%) ISO 9001
3 4 (1.46%) ISO/IEC 27001
System Software
1 144 (52.55%) Active Directory
2 51 (18.61%) VMware Infrastructure
3 42 (15.33%) Hyper-V
4 23 (8.39%) vSphere
5 14 (5.11%) XenApp
6 12 (4.38%) VMware Server
7 10 (3.65%) XenDesktop
7 10 (3.65%) Citrix Presentation Server
8 8 (2.92%) vCloud
9 6 (2.19%) Terminal Services
10 4 (1.46%) Terminal Server
11 2 (0.73%) XenServer
Systems Management
1 17 (6.20%) SCCM
2 3 (1.09%) SCOM
2 3 (1.09%) Backup Exec
3 1 (0.36%) Cisco IPCC
3 1 (0.36%) Cisco UCCX
3 1 (0.36%) Cisco CUCM
Vendors
1 179 (65.33%) Microsoft
2 85 (31.02%) VMware
3 67 (24.45%) Cisco
4 46 (16.79%) HP
5 38 (13.87%) Apple
6 34 (12.41%) Citrix
7 27 (9.85%) Avaya
8 17 (6.20%) Symantec
9 13 (4.74%) Red Hat
10 12 (4.38%) NetApp
11 7 (2.55%) Juniper
11 7 (2.55%) IBM
11 7 (2.55%) Pegasus
11 7 (2.55%) Fortinet
12 6 (2.19%) Dell
12 6 (2.19%) CA
13 4 (1.46%) Veritas
13 4 (1.46%) SAP
13 4 (1.46%) SonicWALL
14 3 (1.09%) Fujitsu
Banbury, Oxfordshire
Spectrum IT Recruitment (South) Ltd
Salary: £16000 - £20000 per annum
Posted: Yesterday
West Malling
Capita - ITIN
Salary: £22000 - £25000 per annum
Posted: Yesterday
Chatham, Kent
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 2 days ago
Aldershot, Hampshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £26000 per annum
Posted: 6 days ago
Newbury
Spectrum IT
Salary: £18000 - £22000 per annum
Posted: 7 days ago
Slough
CPS Group
Salary: £40k - 50k per year + Excellence Benefits Package
Posted: 13 days ago
Hampshire
iKonnect
Salary: £225 - £250 per annum
Posted: 23 days ago