The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 328 296 344
Rank change year-on-year
-32 +48
Permanent jobs requiring a 2nd Line Support Engineer 117 154 92
As % of all permanent IT jobs located in the South East 0.56% 0.68% 0.43%
As % of the Job Titles category 0.59% 0.72% 0.45%
Number of salaries quoted 104 103 90
Average salary £26,500 £25,500 £25,500
Average salary % change year-on-year
+3.92% -
90% offered a salary of more than £22,150 £21,000 £22,500
10% offered a salary of more than £36,750 £35,000 £32,500
UK excluding London average salary £25,000 £24,000 £25,000
% change year-on-year
+4.16% -4.00%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19673 21309 20287
As % of all permanent IT jobs located in the South East 94.66% 94.78% 95.11%
Number of salaries quoted 16421 16755 16735
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £62,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 3 September 2015.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -21 31 £25,000 -9.09% 2
Surrey +14 25 £27,500 +17.02% 1
West Sussex +1 23 £24,000 -16.52% 1
Hampshire +12 17 £25,000 +2.04% 4
Kent -4 10 £30,000 +39.53%
Oxfordshire 0 7 £26,500 +32.50%
Buckinghamshire -13 3 £27,500 -4.34%
East Sussex +10 1 £22,000 -37.14%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 3 September 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 230 (84.25%) Windows
2 176 (64.47%) Microsoft
3 148 (54.21%) Active Directory
4 101 (37.00%) MS Exchange
5 96 (35.16%) Windows Server 2008
6 87 (31.87%) MS Office
7 86 (31.50%) VMware
8 80 (29.30%) Firewall
9 72 (26.37%) MS Excel
10 71 (26.01%) Blackberry
11 69 (25.27%) ITIL
12 67 (24.54%) Microsoft Certification
13 64 (23.44%) Windows Server 2003
14 63 (23.08%) Windows 7
15 61 (22.34%) Cisco
16 59 (21.61%) TCP/IP
17 57 (20.88%) Windows 8
18 56 (20.51%) MCSE
19 55 (20.15%) Linux
20 53 (19.41%) MCP
21 52 (19.05%) Windows Server 2012
22 50 (18.32%) VMware Infrastructure
23 48 (17.58%) Exchange Server 2010
24 44 (16.12%) SLA
25 41 (15.02%) DNS
25 41 (15.02%) Mac OS X
26 39 (14.29%) Hyper-V
27 37 (13.55%) HP
27 37 (13.55%) Citrix
28 34 (12.45%) Windows XP

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 3 September 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 101 (37.00%) MS Exchange
2 48 (17.58%) Exchange Server 2010
3 31 (11.36%) Exchange Server 2013
4 27 (9.89%) Exchange Server 2007
5 26 (9.52%) Exchange Server 2003
5 26 (9.52%) SharePoint
6 22 (8.06%) Blackberry Enterprise Server
7 15 (5.49%) Exchange Server 2000
8 9 (3.30%) IIS
8 9 (3.30%) SharePoint Server
9 7 (2.56%) Lync
10 3 (1.10%) CMS
11 2 (0.73%) Live Communications Server
11 2 (0.73%) IBM Notes
12 1 (0.37%) Commerce Server
12 1 (0.37%) SharePoint 2013
12 1 (0.37%) SharePoint 2010
Applications
1 87 (31.87%) MS Office
2 72 (26.37%) MS Excel
3 10 (3.66%) MS Visio
3 10 (3.66%) MS PowerPoint
Business Applications
1 3 (1.10%) Sage 200
2 1 (0.37%) Infor CRM
Cloud Services
1 29 (10.62%) Office 365
2 2 (0.73%) Mimecast
3 1 (0.37%) Microsoft Azure
3 1 (0.37%) Amazon AWS
Communications & Networking
1 80 (29.30%) Firewall
2 59 (21.61%) TCP/IP
3 41 (15.02%) DNS
4 29 (10.62%) DHCP
5 28 (10.26%) LAN
5 28 (10.26%) SAN
6 27 (9.89%) Internet
7 22 (8.06%) WAN
8 21 (7.69%) VoIP
9 20 (7.33%) VPN
10 12 (4.40%) NAS
11 11 (4.03%) Cisco Nexus
12 10 (3.66%) VLAN
13 9 (3.30%) IPsec
13 9 (3.30%) SSL
14 8 (2.93%) Cisco ASA
15 3 (1.10%) FCoE
15 3 (1.10%) Fibre Channel
15 3 (1.10%) Wireless
15 3 (1.10%) Intranet
Database & Business Intelligence
1 20 (7.33%) SQL Server
2 3 (1.10%) Oracle Database
3 1 (0.37%) BusinessObjects
3 1 (0.37%) SQL Server 2008
3 1 (0.37%) SQL Server 2012
Development Applications
1 5 (1.83%) Apache Ivy
General
1 12 (4.40%) Finance
2 10 (3.66%) Marketing
3 9 (3.30%) Electronics
4 3 (1.10%) Advertising
5 2 (0.73%) Manufacturing
6 1 (0.37%) Automotive
6 1 (0.37%) Retail
6 1 (0.37%) German Language
Libraries, Frameworks & Software Standards
1 6 (2.20%) HTML
2 4 (1.47%) .NET
3 3 (1.10%) .NET Framework
4 1 (0.37%) COM
Miscellaneous
1 71 (26.01%) Blackberry
2 25 (9.16%) Data Centre
3 22 (8.06%) Analytical Skills
4 8 (2.93%) iPhone
4 8 (2.93%) iPad
5 7 (2.56%) FlexPod
5 7 (2.56%) Enterprise Cloud
5 7 (2.56%) Statistics
6 6 (2.20%) Video Conferencing
7 4 (1.47%) PDA
8 3 (1.10%) e-Health
9 2 (0.73%) Clustering
9 2 (0.73%) Enterprise Software
10 1 (0.37%) Computer Science
10 1 (0.37%) SecurID
10 1 (0.37%) Management Information System
Operating Systems
1 230 (84.25%) Windows
2 96 (35.16%) Windows Server 2008
3 64 (23.44%) Windows Server 2003
4 63 (23.08%) Windows 7
5 57 (20.88%) Windows 8
6 55 (20.15%) Linux
7 52 (19.05%) Windows Server 2012
8 41 (15.02%) Mac OS X
9 34 (12.45%) Windows XP
10 29 (10.62%) Android
11 23 (8.42%) Windows 2000 Server
11 23 (8.42%) Red Hat Enterprise Linux
12 22 (8.06%) Mac OS
13 18 (6.59%) Windows Vista
14 15 (5.49%) CentOS
15 10 (3.66%) Apple iOS
16 7 (2.56%) Data ONTAP
17 2 (0.73%) Windows Mobile
18 1 (0.37%) Debian
18 1 (0.37%) Ubuntu
Processes & Methodologies
1 69 (25.27%) ITIL
2 27 (9.89%) Problem Management
3 16 (5.86%) Service Management
4 13 (4.76%) Time Management
5 12 (4.40%) Root Cause Analysis
6 10 (3.66%) Digital Marketing
6 10 (3.66%) Configuration Management
6 10 (3.66%) Project Management
6 10 (3.66%) Incident Management
6 10 (3.66%) Project Planning
7 9 (3.30%) CRM
8 8 (2.93%) Disaster Recovery
9 7 (2.56%) Cyber Security
10 5 (1.83%) Capacity Management
10 5 (1.83%) Network Architecture
10 5 (1.83%) Service Delivery
11 3 (1.10%) Change Management
11 3 (1.10%) Risk Analysis
12 2 (0.73%) Software Deployment
12 2 (0.73%) Software Licensing
Programming Languages
1 20 (7.33%) C
2 17 (6.23%) SQL
3 9 (3.30%) PowerShell
4 6 (2.20%) VB
5 1 (0.37%) VB.NET
Qualifications
1 67 (24.54%) Microsoft Certification
2 56 (20.51%) MCSE
3 53 (19.41%) MCP
4 30 (10.99%) CCNA
4 30 (10.99%) Cisco Certification
5 23 (8.42%) Security Cleared
6 20 (7.33%) A+ Certification
7 17 (6.23%) MCITP
8 12 (4.40%) SC Cleared
8 12 (4.40%) DV Cleared
9 11 (4.03%) Degree
9 11 (4.03%) VMware Certified Professional (VCP)
10 7 (2.56%) MCSA
11 5 (1.83%) ITIL Foundation Certificate
12 4 (1.47%) CCNP
13 2 (0.73%) MOS
13 2 (0.73%) MCTS
14 1 (0.37%) MCDST
14 1 (0.37%) SAP Certification
Quality Assurance & Compliance
1 44 (16.12%) SLA
2 3 (1.10%) PCI DSS
3 1 (0.37%) ISO 9001
3 1 (0.37%) ISO/IEC 27001
System Software
1 148 (54.21%) Active Directory
2 50 (18.32%) VMware Infrastructure
3 39 (14.29%) Hyper-V
4 20 (7.33%) vSphere
5 15 (5.49%) XenApp
6 10 (3.66%) Citrix Presentation Server
6 10 (3.66%) XenDesktop
7 9 (3.30%) Terminal Services
8 8 (2.93%) vCloud
8 8 (2.93%) VMware Server
9 4 (1.47%) Terminal Server
10 2 (0.73%) XenServer
Systems Management
1 18 (6.59%) SCCM
2 4 (1.47%) Backup Exec
3 3 (1.10%) SCOM
4 1 (0.37%) Cisco UCCX
4 1 (0.37%) Cisco CUCM
4 1 (0.37%) Cisco IPCC
Vendors
1 176 (64.47%) Microsoft
2 86 (31.50%) VMware
3 61 (22.34%) Cisco
4 37 (13.55%) Citrix
4 37 (13.55%) HP
5 32 (11.72%) Apple
6 22 (8.06%) Avaya
7 17 (6.23%) Red Hat
8 11 (4.03%) Symantec
8 11 (4.03%) NetApp
9 7 (2.56%) Pegasus
9 7 (2.56%) Dell
9 7 (2.56%) Juniper
9 7 (2.56%) Fortinet
10 4 (1.47%) LANDesk
10 4 (1.47%) SonicWALL
10 4 (1.47%) Oracle
11 3 (1.10%) IBM
11 3 (1.10%) CA
12 2 (0.73%) CommVault
Reading, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £28000 per annum
Posted: 4 hours ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 4 hours ago
Weybridge, Surrey
Proactive Appointments
Salary: Unspecified Up to £25,000 + benefits
Posted: 2 days ago
Burgess Hill
Pearson Whiffin
Salary: £21000 - £26000 per annum
Posted: 7 days ago
Winchester
Deerfoot IT
Salary: £20000 - £23000 per annum
Posted: 21 days ago