The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 285 324 377
Rank change year-on-year
+39 +53
Permanent jobs requiring a 2nd Line Support Engineer 162 111 64
As % of all permanent IT jobs located in the South East 0.74% 0.52% 0.28%
As % of the Job Titles category 0.78% 0.55% 0.29%
Number of salaries quoted 108 104 49
Average salary £26,000 £25,500 £25,500
Average salary % change year-on-year
+1.96% -
90% offered a salary of more than £21,100 £22,500 £20,500
10% offered a salary of more than £35,000 £32,500 £32,500
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20745 20114 21777
As % of all permanent IT jobs located in the South East 94.57% 94.97% 95.34%
Number of salaries quoted 16266 16627 18645
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 22 September 2014.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +47 77 £27,250 -9.16% 7
Surrey -3 25 £27,500 +5.76% 2
Hampshire -10 25 £25,000 +4.16%
Oxfordshire +20 12 £20,000 -20.00%
Kent -15 8 £25,000 -9.09% 1
Buckinghamshire +2 7 £27,500 +10.00% 1
East Sussex -19 6 £35,000 +9.37%
West Sussex -14 4 £32,500 +32.65%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 22 September 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 237 (80.34%) Windows
2 165 (55.93%) Microsoft
3 121 (41.02%) Active Directory
4 114 (38.64%) MS Exchange
5 106 (35.93%) MS Excel
6 87 (29.49%) Windows Server 2008
7 83 (28.14%) Windows 7
8 79 (26.78%) VMware
9 74 (25.08%) Microsoft Certification
10 69 (23.39%) Windows XP
11 67 (22.71%) Windows Server 2003
12 62 (21.02%) Security Cleared
13 60 (20.34%) MCSE
14 59 (20.00%) Firewall
15 57 (19.32%) MS Office
15 57 (19.32%) Windows 8
16 54 (18.31%) HP
16 54 (18.31%) VMware Infrastructure
17 49 (16.61%) Exchange Server 2010
18 48 (16.27%) Windows Server 2012
18 48 (16.27%) Cisco
19 45 (15.25%) DV Cleared
20 44 (14.92%) Citrix
21 42 (14.24%) TCP/IP
22 41 (13.90%) SC Cleared
23 40 (13.56%) DNS
23 40 (13.56%) MCSA
24 39 (13.22%) Symantec
24 39 (13.22%) Blackberry
25 38 (12.88%) MCP

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 22 September 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 114 (38.64%) MS Exchange
2 49 (16.61%) Exchange Server 2010
3 33 (11.19%) Exchange Server 2003
4 31 (10.51%) Blackberry Enterprise Server
5 28 (9.49%) Exchange Server 2007
6 24 (8.14%) Live Communications Server
7 15 (5.08%) SharePoint
8 14 (4.75%) Exchange Server 2013
9 6 (2.03%) Exchange Server 2000
9 6 (2.03%) IBM Notes
10 5 (1.69%) IIS
10 5 (1.69%) WebSphere
10 5 (1.69%) K2 blackpearl
11 4 (1.36%) Lync
12 2 (0.68%) Apache
13 1 (0.34%) SAS
Applications
1 106 (35.93%) MS Excel
2 57 (19.32%) MS Office
3 7 (2.37%) MS Visio
4 2 (0.68%) MS PowerPoint
Cloud Services
1 16 (5.42%) Microsoft Azure
2 5 (1.69%) Office 365
3 2 (0.68%) Google Apps
4 1 (0.34%) Cloud Computing
4 1 (0.34%) SaaS
Communications & Networking
1 59 (20.00%) Firewall
2 42 (14.24%) TCP/IP
3 40 (13.56%) DNS
4 32 (10.85%) SAN
5 29 (9.83%) Internet
6 24 (8.14%) LAN
7 23 (7.80%) WAN
8 21 (7.12%) DHCP
9 16 (5.42%) Wireless
10 11 (3.73%) ADSL
10 11 (3.73%) VPN
11 8 (2.71%) BGP
11 8 (2.71%) MPLS
11 8 (2.71%) SMS
12 7 (2.37%) VoIP
13 6 (2.03%) VLAN
14 5 (1.69%) Cisco ASA
14 5 (1.69%) IPsec
15 3 (1.02%) SSL
15 3 (1.02%) Ethernet
Database & Business Intelligence
1 20 (6.78%) SQL Server
2 5 (1.69%) Oracle Database
3 3 (1.02%) SQL Server 2005
3 3 (1.02%) SQL Server 2012
4 1 (0.34%) Informix
4 1 (0.34%) MySQL
4 1 (0.34%) SQL Server Analysis Services
4 1 (0.34%) Microsoft Analysis Services
Development Applications
1 3 (1.02%) Visual Studio
General
1 19 (6.44%) Telecoms
2 17 (5.76%) Finance
3 13 (4.41%) Retail
4 3 (1.02%) Manufacturing
5 2 (0.68%) German Language
5 2 (0.68%) Italian Language
6 1 (0.34%) Spanish Language
6 1 (0.34%) French Language
Libraries, Frameworks & Software Standards
1 5 (1.69%) ASP.NET
1 5 (1.69%) .NET
2 1 (0.34%) Flash
Miscellaneous
1 39 (13.22%) Blackberry
2 34 (11.53%) Clustering
3 22 (7.46%) Enterprise Software
4 16 (5.42%) Thin Client
4 16 (5.42%) Fat Client
5 9 (3.05%) PDA
6 7 (2.37%) Analytical Skills
7 5 (1.69%) Replication
8 2 (0.68%) Mathematics
8 2 (0.68%) Computer Science
8 2 (0.68%) Client/Server
9 1 (0.34%) MPEG
9 1 (0.34%) DTV
9 1 (0.34%) Device Driver
9 1 (0.34%) IPTV
9 1 (0.34%) Smartphone
9 1 (0.34%) Statistics
Operating Systems
1 237 (80.34%) Windows
2 87 (29.49%) Windows Server 2008
3 83 (28.14%) Windows 7
4 69 (23.39%) Windows XP
5 67 (22.71%) Windows Server 2003
6 57 (19.32%) Windows 8
7 48 (16.27%) Windows Server 2012
8 26 (8.81%) Linux
9 13 (4.41%) Windows 2000 Server
10 12 (4.07%) Mac OS X
11 7 (2.37%) Mac OS
12 4 (1.36%) UNIX
13 3 (1.02%) Windows Vista
13 3 (1.02%) Red Hat Enterprise Linux
14 1 (0.34%) Windows 2000
14 1 (0.34%) AIX
14 1 (0.34%) HPUX
14 1 (0.34%) Solaris
14 1 (0.34%) IRIX
14 1 (0.34%) Ubuntu
Processes & Methodologies
1 35 (11.86%) ITIL
2 27 (9.15%) High Availability
3 22 (7.46%) Incident Management
4 21 (7.12%) Release Management
5 19 (6.44%) Software Deployment
6 16 (5.42%) Time Management
6 16 (5.42%) Software Distribution
7 12 (4.07%) Kalman Filter
8 11 (3.73%) Problem Management
9 10 (3.39%) Mentoring
10 8 (2.71%) Root Cause Analysis
11 7 (2.37%) Configuration Management
12 5 (1.69%) Technical Architecture
12 5 (1.69%) Knowledge Management
13 4 (1.36%) Mobile Device Management
13 4 (1.36%) Software Testing
13 4 (1.36%) Change Management
13 4 (1.36%) Disaster Recovery
13 4 (1.36%) CRM
14 3 (1.02%) Service Delivery
Programming Languages
1 28 (9.49%) SQL
2 8 (2.71%) PowerShell
3 7 (2.37%) C
4 5 (1.69%) Java
4 5 (1.69%) VBScript
5 4 (1.36%) C#
6 1 (0.34%) Python
6 1 (0.34%) JavaScript
6 1 (0.34%) VB
6 1 (0.34%) Google Apps Script
Qualifications
1 74 (25.08%) Microsoft Certification
2 62 (21.02%) Security Cleared
3 60 (20.34%) MCSE
4 45 (15.25%) DV Cleared
5 41 (13.90%) SC Cleared
6 40 (13.56%) MCSA
7 38 (12.88%) MCP
8 36 (12.20%) MCITP
8 36 (12.20%) MCTS
9 33 (11.19%) Cisco Certification
9 33 (11.19%) CCNA
10 10 (3.39%) Degree
11 7 (2.37%) A+ Certification
11 7 (2.37%) VMware Certified Professional (VCP)
12 3 (1.02%) ITIL Certification
12 3 (1.02%) CCSA
12 3 (1.02%) JNCIA
13 2 (0.68%) MCDST
13 2 (0.68%) Check Point Certification
14 1 (0.34%) Network+ Certification
Quality Assurance & Compliance
1 27 (9.15%) SLA
2 2 (0.68%) ISO/IEC 27001
2 2 (0.68%) QA
System Software
1 121 (41.02%) Active Directory
2 54 (18.31%) VMware Infrastructure
3 21 (7.12%) XenApp
4 16 (5.42%) Hyper-V
5 9 (3.05%) Terminal Services
6 6 (2.03%) XenDesktop
7 5 (1.69%) Microsoft App-V
8 4 (1.36%) VMware ESX
8 4 (1.36%) Citrix Presentation Server
9 3 (1.02%) VMware ESXi
10 2 (0.68%) Microsoft Virtual Server
11 1 (0.34%) Terminal Server
11 1 (0.34%) VMware Server
Systems Management
1 26 (8.81%) Norton AntiVirus
1 26 (8.81%) Backup Exec
2 22 (7.46%) OpenView Configuration Management
3 21 (7.12%) SCCM
4 14 (4.75%) Systems Management Server (SMS)
5 6 (2.03%) NetBackup
5 6 (2.03%) SCOM
6 5 (1.69%) OpenView
6 5 (1.69%) Tivoli
6 5 (1.69%) MOM
7 1 (0.34%) WSUS
7 1 (0.34%) SCDPM
Vendors
1 165 (55.93%) Microsoft
2 79 (26.78%) VMware
3 54 (18.31%) HP
4 48 (16.27%) Cisco
5 44 (14.92%) Citrix
6 39 (13.22%) Symantec
7 34 (11.53%) Apple
8 30 (10.17%) Fujitsu
9 27 (9.15%) Veeam
10 21 (7.12%) McAfee
11 20 (6.78%) Juniper
12 16 (5.42%) EMC
12 16 (5.42%) Meru Networks
13 11 (3.73%) SonicWALL
14 9 (3.05%) Sophos
15 8 (2.71%) Lumension
16 7 (2.37%) IBM
16 7 (2.37%) Salesforce.com
17 6 (2.03%) Avaya
17 6 (2.03%) CheckPoint
Bracknell, Berkshire
Capita Resourcing - IT Resourcing
Posted: 13 hours ago
Bracknell, Berkshire
Synergize Consulting
Posted: 16 hours ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Neg. dependant on exp.
Posted: 19 hours ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £28,000 to £32,000 per annum 10%bonus pension and healthcare
Posted: Yesterday
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Package
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18300 - £23300 per annum + £1,200 DV allowance
Posted: 4 days ago
Reading, Berkshire
CEM
Salary: From £24,000 to £29,000 per annum plus benefits
Posted: 5 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: Neg
Posted: 6 days ago
Bracknell
Austin Fraser Limited
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 17 days ago
Esher, Surrey
Net Recruit.co.uk Ltd
Salary: £15,000 - £20,000 plus benefits
Posted: 17 days ago