The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 302 309 375
Rank change year-on-year
+7 +66
Permanent jobs requiring a 2nd Line Support Engineer 145 127 68
As % of all permanent IT jobs located in the South East 0.64% 0.58% 0.29%
As % of the Job Titles category 0.68% 0.61% 0.31%
Number of salaries quoted 99 118 46
Average salary £25,000 £27,500 £25,500
Average salary % change year-on-year
-9.09% +7.84%
90% offered a salary of more than £21,500 £22,500 £22,000
10% offered a salary of more than £35,000 £38,250 £32,500
UK excluding London average salary £25,000 £25,000 £25,500
% change year-on-year
- -1.96%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21442 20900 22065
As % of all permanent IT jobs located in the South East 94.80% 95.00% 95.60%
Number of salaries quoted 17119 17223 18858
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 31 July 2014.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +11 47 £28,250 -5.83% 4
Surrey +11 27 £23,500 -12.96% 2
Hampshire -1 26 £24,500 -18.33% 2
Oxfordshire +10 15 £30,250 +20.99% 1
West Sussex - 14 £25,000 - 1
East Sussex -27 7 £35,000 +48.93%
Kent -31 6 £24,500 -8.41%
Buckinghamshire -22 4 £24,500 -2.00% 1
Middlesex - 1 £21,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 191 (78.28%) Windows
2 129 (52.87%) Microsoft
3 102 (41.80%) Active Directory
4 96 (39.34%) MS Excel
5 91 (37.30%) MS Exchange
6 78 (31.97%) Windows Server 2008
7 75 (30.74%) Microsoft Certification
8 68 (27.87%) Windows 7
9 61 (25.00%) Firewall
10 53 (21.72%) MCSE
11 52 (21.31%) VMware
12 51 (20.90%) Windows XP
13 48 (19.67%) Cisco
13 48 (19.67%) Windows Server 2003
14 41 (16.80%) TCP/IP
15 40 (16.39%) Security Cleared
16 39 (15.98%) Windows 8
17 37 (15.16%) MCTS
17 37 (15.16%) MS Office
17 37 (15.16%) MCP
18 36 (14.75%) MCSA
18 36 (14.75%) DNS
18 36 (14.75%) Symantec
19 35 (14.34%) Apple
19 35 (14.34%) HP
19 35 (14.34%) ITIL
20 34 (13.93%) Citrix
21 33 (13.52%) VMware Infrastructure
22 31 (12.70%) Windows Server 2012
22 31 (12.70%) Exchange Server 2010

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 91 (37.30%) MS Exchange
2 31 (12.70%) Exchange Server 2010
3 24 (9.84%) Blackberry Enterprise Server
4 22 (9.02%) SharePoint
5 20 (8.20%) Exchange Server 2003
6 14 (5.74%) Live Communications Server
7 11 (4.51%) Exchange Server 2007
8 7 (2.87%) Exchange Server 2000
9 5 (2.05%) WebSphere
9 5 (2.05%) K2 blackpearl
9 5 (2.05%) IBM Notes
9 5 (2.05%) Exchange Server 2013
10 3 (1.23%) IIS
11 2 (0.82%) Lync
11 2 (0.82%) SharePoint 2010
12 1 (0.41%) SAS
Applications
1 96 (39.34%) MS Excel
2 37 (15.16%) MS Office
3 7 (2.87%) MS Visio
4 4 (1.64%) MS PowerPoint
Cloud Services
1 16 (6.56%) Microsoft Azure
2 2 (0.82%) Google Apps
3 1 (0.41%) Cloud Computing
3 1 (0.41%) Office 365
Communications & Networking
1 61 (25.00%) Firewall
2 41 (16.80%) TCP/IP
3 36 (14.75%) DNS
4 28 (11.48%) SAN
5 26 (10.66%) LAN
6 22 (9.02%) WAN
6 22 (9.02%) DHCP
7 18 (7.38%) Internet
8 16 (6.56%) Wireless
9 15 (6.15%) VPN
10 12 (4.92%) ADSL
11 8 (3.28%) MPLS
11 8 (3.28%) BGP
11 8 (3.28%) VoIP
12 6 (2.46%) VLAN
13 5 (2.05%) Network Security
13 5 (2.05%) IPsec
14 4 (1.64%) SMS
14 4 (1.64%) Cisco ASA
14 4 (1.64%) Wi-Fi
Database & Business Intelligence
1 18 (7.38%) SQL Server
2 5 (2.05%) Oracle Database
3 2 (0.82%) SQL Server 2012
4 1 (0.41%) Microsoft Analysis Services
4 1 (0.41%) SQL Server Analysis Services
4 1 (0.41%) MySQL
General
1 13 (5.33%) Telecoms
2 5 (2.05%) Retail
2 5 (2.05%) Finance
3 2 (0.82%) Manufacturing
3 2 (0.82%) German Language
3 2 (0.82%) Italian Language
4 1 (0.41%) French Language
4 1 (0.41%) Spanish Language
4 1 (0.41%) Military
Libraries, Frameworks & Software Standards
1 3 (1.23%) .NET
1 3 (1.23%) ASP.NET
2 1 (0.41%) Flash
Miscellaneous
1 28 (11.48%) Blackberry
2 24 (9.84%) Clustering
3 14 (5.74%) Enterprise Software
4 9 (3.69%) Fat Client
4 9 (3.69%) Thin Client
5 7 (2.87%) PDA
6 2 (0.82%) Mathematics
6 2 (0.82%) Computer Science
7 1 (0.41%) Smartphone
7 1 (0.41%) Video Conferencing
7 1 (0.41%) Social Media
7 1 (0.41%) Device Driver
7 1 (0.41%) Replication
7 1 (0.41%) Client/Server
Operating Systems
1 191 (78.28%) Windows
2 78 (31.97%) Windows Server 2008
3 68 (27.87%) Windows 7
4 51 (20.90%) Windows XP
5 48 (19.67%) Windows Server 2003
6 39 (15.98%) Windows 8
7 31 (12.70%) Windows Server 2012
8 26 (10.66%) Linux
9 11 (4.51%) Mac OS X
10 7 (2.87%) Windows Vista
10 7 (2.87%) Windows 2000 Server
11 5 (2.05%) Red Hat Enterprise Linux
11 5 (2.05%) UNIX
12 4 (1.64%) Mac OS
13 2 (0.82%) Solaris
13 2 (0.82%) AIX
14 1 (0.41%) Ubuntu
14 1 (0.41%) IRIX
14 1 (0.41%) HPUX
14 1 (0.41%) Windows 2000
Processes & Methodologies
1 35 (14.34%) ITIL
2 15 (6.15%) High Availability
3 14 (5.74%) Incident Management
4 12 (4.92%) Problem Management
5 10 (4.10%) Time Management
6 7 (2.87%) Software Deployment
6 7 (2.87%) CRM
6 7 (2.87%) Configuration Management
7 6 (2.46%) Service Management
7 6 (2.46%) Release Management
8 5 (2.05%) Knowledge Management
8 5 (2.05%) Technical Architecture
9 4 (1.64%) Service Delivery
9 4 (1.64%) Risk Management
9 4 (1.64%) Change Control
9 4 (1.64%) Software Distribution
9 4 (1.64%) Software Testing
10 3 (1.23%) Change Management
11 2 (0.82%) Disaster Recovery
11 2 (0.82%) Migration
Programming Languages
1 23 (9.43%) SQL
2 8 (3.28%) PowerShell
3 5 (2.05%) VBScript
3 5 (2.05%) C
4 3 (1.23%) Java
5 1 (0.41%) Google Apps Script
5 1 (0.41%) Python
5 1 (0.41%) VB
5 1 (0.41%) JavaScript
5 1 (0.41%) C#
Qualifications
1 75 (30.74%) Microsoft Certification
2 53 (21.72%) MCSE
3 40 (16.39%) Security Cleared
4 37 (15.16%) MCTS
4 37 (15.16%) MCP
5 36 (14.75%) MCSA
6 31 (12.70%) Cisco Certification
6 31 (12.70%) CCNA
7 29 (11.89%) MCITP
8 28 (11.48%) DV Cleared
9 27 (11.07%) SC Cleared
10 8 (3.28%) A+ Certification
11 6 (2.46%) Degree
12 5 (2.05%) ITIL Certification
13 3 (1.23%) CCSA
13 3 (1.23%) JNCIA
14 2 (0.82%) Check Point Certification
14 2 (0.82%) MCDST
15 1 (0.41%) VMware Certified Professional (VCP)
15 1 (0.41%) Network+ Certification
Quality Assurance & Compliance
1 24 (9.84%) SLA
2 2 (0.82%) ISO/IEC 27001
System Software
1 102 (41.80%) Active Directory
2 33 (13.52%) VMware Infrastructure
3 15 (6.15%) XenApp
4 8 (3.28%) Hyper-V
5 6 (2.46%) Terminal Services
5 6 (2.46%) XenDesktop
6 5 (2.05%) Microsoft App-V
7 4 (1.64%) Citrix Presentation Server
8 3 (1.23%) VMware ESXi
9 2 (0.82%) VMware ESX
10 1 (0.41%) Terminal Server
Systems Management
1 22 (9.02%) Backup Exec
2 21 (8.61%) Norton AntiVirus
3 13 (5.33%) SCCM
4 11 (4.51%) OpenView Configuration Management
5 7 (2.87%) Systems Management Server (SMS)
6 6 (2.46%) NetBackup
7 5 (2.05%) Tivoli
7 5 (2.05%) MOM
7 5 (2.05%) OpenView
8 1 (0.41%) SCDPM
8 1 (0.41%) WSUS
Vendors
1 129 (52.87%) Microsoft
2 52 (21.31%) VMware
3 48 (19.67%) Cisco
4 36 (14.75%) Symantec
5 35 (14.34%) Apple
5 35 (14.34%) HP
6 34 (13.93%) Citrix
7 20 (8.20%) Veeam
8 19 (7.79%) Juniper
9 16 (6.56%) EMC
9 16 (6.56%) Meru Networks
10 14 (5.74%) Fujitsu
11 11 (4.51%) McAfee
12 8 (3.28%) Lumension
13 7 (2.87%) Avaya
13 7 (2.87%) IBM
14 6 (2.46%) Salesforce.com
15 5 (2.05%) Meridio
15 5 (2.05%) CheckPoint
15 5 (2.05%) Veritas
Crawley, West Sussex
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: Yesterday
Farnborough, Hampshire
FT Select
Salary: From £30,000 to £40,000 per annum + 10% bonus + corporate benefits
Posted: Yesterday
Reading, Berkshire
TELSTRA Associates
Salary: From £30,000 to £35,000 per annum £30-35k+
Posted: 2 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive
Posted: 2 days ago
Bracknell, Berkshire
Austin Fraser
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: 2 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £27000 per annum + benefits
Posted: 2 days ago
Surrey
Lawrence Harvey IT & Change
Salary: £35000.00 - £45000.00 per annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £18,000 to £25,000 per annum
Posted: 6 days ago