The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 295 324 382
Rank change year-on-year
+29 +58
Permanent jobs requiring a 2nd Line Support Engineer 154 94 63
As % of all permanent IT jobs located in the South East 0.69% 0.44% 0.28%
As % of the Job Titles category 0.73% 0.47% 0.29%
Number of salaries quoted 102 92 45
Average salary £25,500 £26,000 £25,000
Average salary % change year-on-year
-1.92% +4.00%
90% offered a salary of more than £21,000 £22,500 £21,700
10% offered a salary of more than £35,000 £33,700 £32,500
UK excluding London average salary £24,250 £25,000 £24,000
% change year-on-year
-3.00% +4.16%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21099 20166 21691
As % of all permanent IT jobs located in the South East 94.70% 95.08% 95.41%
Number of salaries quoted 16589 16620 18515
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 28 August 2014.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +42 62 £27,500 -8.33% 3
Hampshire -8 29 £24,500 +2.08% 2
Surrey +14 28 £23,500 -12.14% 1
Oxfordshire +18 15 £20,000 -27.27%
West Sussex - 8 £26,000 - 1
East Sussex -17 6 £35,000 +9.37% 1
Buckinghamshire -19 4 £28,750 +15.00% 2
Kent -28 4 £21,500 -21.81% 2
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 210 (79.55%) Windows
2 145 (54.92%) Microsoft
3 112 (42.42%) Active Directory
4 103 (39.02%) MS Exchange
5 98 (37.12%) MS Excel
6 82 (31.06%) Windows Server 2008
7 75 (28.41%) Windows 7
8 72 (27.27%) Microsoft Certification
9 68 (25.76%) VMware
10 60 (22.73%) Windows XP
11 55 (20.83%) MCSE
11 55 (20.83%) Firewall
11 55 (20.83%) Windows Server 2003
12 53 (20.08%) Security Cleared
13 48 (18.18%) VMware Infrastructure
14 46 (17.42%) Windows 8
15 45 (17.05%) Windows Server 2012
16 44 (16.67%) Exchange Server 2010
17 43 (16.29%) MS Office
17 43 (16.29%) HP
17 43 (16.29%) Cisco
18 41 (15.53%) TCP/IP
19 40 (15.15%) DNS
19 40 (15.15%) Citrix
20 38 (14.39%) MCSA
20 38 (14.39%) ITIL
20 38 (14.39%) Symantec
20 38 (14.39%) DV Cleared
21 37 (14.02%) MCTS
21 37 (14.02%) MCP

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 103 (39.02%) MS Exchange
2 44 (16.67%) Exchange Server 2010
3 28 (10.61%) Exchange Server 2003
4 27 (10.23%) Blackberry Enterprise Server
5 22 (8.33%) Live Communications Server
6 21 (7.95%) Exchange Server 2007
7 15 (5.68%) SharePoint
8 11 (4.17%) Exchange Server 2013
9 6 (2.27%) IBM Notes
10 5 (1.89%) K2 blackpearl
10 5 (1.89%) WebSphere
11 4 (1.52%) Exchange Server 2000
12 3 (1.14%) IIS
12 3 (1.14%) Lync
13 1 (0.38%) SAS
13 1 (0.38%) Apache
Applications
1 98 (37.12%) MS Excel
2 43 (16.29%) MS Office
3 7 (2.65%) MS Visio
Cloud Services
1 16 (6.06%) Microsoft Azure
2 4 (1.52%) Office 365
3 2 (0.76%) Google Apps
4 1 (0.38%) Cloud Computing
Communications & Networking
1 55 (20.83%) Firewall
2 41 (15.53%) TCP/IP
3 40 (15.15%) DNS
4 31 (11.74%) SAN
5 25 (9.47%) Internet
6 21 (7.95%) DHCP
7 20 (7.58%) LAN
8 19 (7.20%) WAN
9 16 (6.06%) Wireless
10 11 (4.17%) ADSL
11 10 (3.79%) VPN
12 8 (3.03%) MPLS
12 8 (3.03%) BGP
13 7 (2.65%) VoIP
14 6 (2.27%) SMS
15 5 (1.89%) IPsec
15 5 (1.89%) VLAN
16 4 (1.52%) Cisco ASA
17 3 (1.14%) Wi-Fi
17 3 (1.14%) Cisco PIX
Database & Business Intelligence
1 17 (6.44%) SQL Server
2 5 (1.89%) Oracle Database
3 1 (0.38%) MySQL
3 1 (0.38%) Informix
3 1 (0.38%) SQL Server Analysis Services
3 1 (0.38%) Microsoft Analysis Services
3 1 (0.38%) SQL Server 2012
General
1 14 (5.30%) Telecoms
2 11 (4.17%) Finance
3 8 (3.03%) Retail
4 3 (1.14%) Manufacturing
5 2 (0.76%) German Language
5 2 (0.76%) Italian Language
6 1 (0.38%) Spanish Language
6 1 (0.38%) French Language
6 1 (0.38%) Military
Libraries, Frameworks & Software Standards
1 2 (0.76%) ASP.NET
1 2 (0.76%) .NET
2 1 (0.38%) Flash
Miscellaneous
1 32 (12.12%) Blackberry
2 30 (11.36%) Clustering
3 19 (7.20%) Enterprise Software
4 14 (5.30%) Thin Client
4 14 (5.30%) Fat Client
5 7 (2.65%) PDA
6 3 (1.14%) Replication
7 2 (0.76%) Mathematics
7 2 (0.76%) Computer Science
8 1 (0.38%) Device Driver
8 1 (0.38%) DTV
8 1 (0.38%) MPEG
8 1 (0.38%) Client/Server
8 1 (0.38%) Video Conferencing
8 1 (0.38%) Social Media
8 1 (0.38%) IPTV
8 1 (0.38%) Smartphone
Operating Systems
1 210 (79.55%) Windows
2 82 (31.06%) Windows Server 2008
3 75 (28.41%) Windows 7
4 60 (22.73%) Windows XP
5 55 (20.83%) Windows Server 2003
6 46 (17.42%) Windows 8
7 45 (17.05%) Windows Server 2012
8 24 (9.09%) Linux
9 9 (3.41%) Mac OS X
10 6 (2.27%) Windows 2000 Server
11 5 (1.89%) Mac OS
12 4 (1.52%) UNIX
13 3 (1.14%) Red Hat Enterprise Linux
14 2 (0.76%) Windows Vista
15 1 (0.38%) IRIX
15 1 (0.38%) AIX
15 1 (0.38%) HPUX
15 1 (0.38%) Solaris
15 1 (0.38%) Windows 2000
15 1 (0.38%) Ubuntu
Processes & Methodologies
1 38 (14.39%) ITIL
2 22 (8.33%) High Availability
3 19 (7.20%) Incident Management
4 15 (5.68%) Time Management
5 12 (4.55%) Release Management
5 12 (4.55%) Software Deployment
6 10 (3.79%) Kalman Filter
7 9 (3.41%) Software Distribution
7 9 (3.41%) Problem Management
8 7 (2.65%) Configuration Management
9 6 (2.27%) CRM
10 5 (1.89%) Root Cause Analysis
10 5 (1.89%) Knowledge Management
10 5 (1.89%) Technical Architecture
11 4 (1.52%) Software Testing
12 3 (1.14%) Change Management
12 3 (1.14%) Mobile Device Management
13 2 (0.76%) Logistics
13 2 (0.76%) Disaster Recovery
14 1 (0.38%) Data Security
Programming Languages
1 24 (9.09%) SQL
2 8 (3.03%) PowerShell
3 6 (2.27%) C
4 5 (1.89%) VBScript
5 4 (1.52%) Java
6 1 (0.38%) VB
6 1 (0.38%) JavaScript
6 1 (0.38%) C#
6 1 (0.38%) Python
6 1 (0.38%) Google Apps Script
Qualifications
1 72 (27.27%) Microsoft Certification
2 55 (20.83%) MCSE
3 53 (20.08%) Security Cleared
4 38 (14.39%) MCSA
4 38 (14.39%) DV Cleared
5 37 (14.02%) MCTS
5 37 (14.02%) MCP
6 33 (12.50%) MCITP
6 33 (12.50%) SC Cleared
7 30 (11.36%) Cisco Certification
7 30 (11.36%) CCNA
8 9 (3.41%) Degree
9 7 (2.65%) A+ Certification
10 6 (2.27%) VMware Certified Professional (VCP)
11 5 (1.89%) ITIL Certification
12 3 (1.14%) CCSA
12 3 (1.14%) JNCIA
13 2 (0.76%) MCDST
13 2 (0.76%) Check Point Certification
14 1 (0.38%) Network+ Certification
Quality Assurance & Compliance
1 24 (9.09%) SLA
2 2 (0.76%) ISO/IEC 27001
3 1 (0.38%) QA
System Software
1 112 (42.42%) Active Directory
2 48 (18.18%) VMware Infrastructure
3 18 (6.82%) XenApp
4 13 (4.92%) Hyper-V
5 7 (2.65%) Terminal Services
6 6 (2.27%) XenDesktop
7 5 (1.89%) Microsoft App-V
8 4 (1.52%) VMware ESX
8 4 (1.52%) Citrix Presentation Server
9 3 (1.14%) VMware ESXi
10 2 (0.76%) Microsoft Virtual Server
11 1 (0.38%) Terminal Server
Systems Management
1 25 (9.47%) Backup Exec
2 24 (9.09%) Norton AntiVirus
3 16 (6.06%) SCCM
4 15 (5.68%) OpenView Configuration Management
5 9 (3.41%) Systems Management Server (SMS)
6 6 (2.27%) NetBackup
7 5 (1.89%) Tivoli
7 5 (1.89%) MOM
7 5 (1.89%) OpenView
8 2 (0.76%) SCOM
9 1 (0.38%) WSUS
9 1 (0.38%) SCDPM
Vendors
1 145 (54.92%) Microsoft
2 68 (25.76%) VMware
3 43 (16.29%) HP
3 43 (16.29%) Cisco
4 40 (15.15%) Citrix
5 38 (14.39%) Symantec
6 32 (12.12%) Apple
7 25 (9.47%) Veeam
8 23 (8.71%) Fujitsu
9 19 (7.20%) Juniper
10 16 (6.06%) EMC
10 16 (6.06%) Meru Networks
11 14 (5.30%) McAfee
12 8 (3.03%) SonicWALL
12 8 (3.03%) Lumension
13 7 (2.65%) Salesforce.com
13 7 (2.65%) IBM
14 6 (2.27%) SAP
14 6 (2.27%) Oracle
14 6 (2.27%) Lotus
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Package
Posted: Yesterday
Bracknell, Berkshire
Austin Fraser
Salary: £25000 - £30000 per annum + Excellent Benefits
Posted: Yesterday
Bracknell, Berkshire
Lorien Resourcing
Salary: Neg. dependant on exp.
Posted: Yesterday
Reading, Berkshire
CEM
Salary: From £24,000 to £29,000 per annum plus benefits
Posted: 2 days ago
Portsmouth, Hampshire
Millshill Recruitment Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
Whitstable, Kent
Etech Partners
Salary: Up to £25,000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £28,000 to £32,000 per annum 10%bonus pension and healthcare
Posted: 3 days ago
Crawley, West Sussex
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Circle Recruitment
Salary: £26000 - £29000 per annum + Benefits
Posted: 6 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £26000 per annum
Posted: 6 days ago
Fleet, Hampshire
FT Select
Salary: From £30,000 to £45,000 per annum + 10% bonus + corporate benefits
Posted: 6 days ago