The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 360 333 369
Rank change year-on-year
-27 +36
Permanent jobs requiring a 2nd Line Support Engineer 91 108 74
As % of all permanent IT jobs located in the South East 0.39% 0.48% 0.30%
As % of the Job Titles category 0.41% 0.51% 0.32%
Number of salaries quoted 84 83 68
Average salary £24,500 £29,000 £26,000
Average salary % change year-on-year
-15.51% +11.53%
90% offered a salary of more than £21,750 £22,000 £22,400
10% offered a salary of more than £35,750 £40,000 £31,000
UK excluding London average salary £24,000 £25,000 £25,750
% change year-on-year
-4.00% -2.91%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
22242 21298 23170
As % of all permanent IT jobs located in the South East 94.75% 94.98% 95.37%
Number of salaries quoted 17796 17606 20023
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,000 £38,000
% change year-on-year
+5.26% -
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 24 April 2014.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Surrey +23 27 £23,000 -16.36%
Berkshire -18 22 £27,000 -28.00% 5
Hampshire -6 16 £24,000 -12.72%
Buckinghamshire - 8 £24,000 -
West Sussex +10 6 £25,000 -
Kent -21 6 £37,500 -6.25%
East Sussex -13 3 £35,000 +59.09% 1
Oxfordshire -23 3 £30,500 +27.08% 2
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 140 (74.07%) Windows
2 96 (50.79%) Microsoft
3 87 (46.03%) Active Directory
4 73 (38.62%) Windows Server 2008
5 68 (35.98%) Firewall
6 62 (32.80%) MS Exchange
7 60 (31.75%) MS Excel
8 58 (30.69%) Microsoft Certification
9 53 (28.04%) Windows Server 2003
10 41 (21.69%) Cisco
11 39 (20.63%) Windows 7
12 35 (18.52%) TCP/IP
12 35 (18.52%) LAN
12 35 (18.52%) MS Office
13 34 (17.99%) Linux
14 33 (17.46%) Cisco Certification
14 33 (17.46%) CCNA
15 32 (16.93%) MCP
16 30 (15.87%) Windows XP
16 30 (15.87%) WAN
16 30 (15.87%) Apple
17 28 (14.81%) MCSE
18 25 (13.23%) DNS
18 25 (13.23%) Blackberry
18 25 (13.23%) Windows 8
19 24 (12.70%) VPN
20 23 (12.17%) VMware
21 21 (11.11%) MCTS
21 21 (11.11%) Mac OS X
21 21 (11.11%) SQL

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 62 (32.80%) MS Exchange
2 18 (9.52%) SharePoint
3 17 (8.99%) Blackberry Enterprise Server
4 13 (6.88%) Exchange Server 2010
5 11 (5.82%) Exchange Server 2000
6 10 (5.29%) Exchange Server 2003
7 5 (2.65%) SharePoint 2010
8 4 (2.12%) IIS
9 3 (1.59%) Exchange Server 2007
10 2 (1.06%) Lync
11 1 (0.53%) Live Communications Server
11 1 (0.53%) Exchange Server 2013
Applications
1 60 (31.75%) MS Excel
2 35 (18.52%) MS Office
3 7 (3.70%) MS PowerPoint
4 4 (2.12%) MS Visio
Cloud Services
1 2 (1.06%) Microsoft Azure
2 1 (0.53%) Google Apps
2 1 (0.53%) Cloud Computing
Communications & Networking
1 68 (35.98%) Firewall
2 35 (18.52%) TCP/IP
2 35 (18.52%) LAN
3 30 (15.87%) WAN
4 25 (13.23%) DNS
5 24 (12.70%) VPN
6 13 (6.88%) Internet
7 9 (4.76%) VoIP
8 8 (4.23%) DHCP
8 8 (4.23%) ADSL
9 5 (2.65%) Wi-Fi
9 5 (2.65%) Network Security
10 4 (2.12%) MPLS
11 3 (1.59%) Wireless
11 3 (1.59%) SAN
11 3 (1.59%) SMS
11 3 (1.59%) VLAN
12 2 (1.06%) Unified Communications
12 2 (1.06%) WLAN
12 2 (1.06%) BGP
Database & Business Intelligence
1 21 (11.11%) SQL Server
2 7 (3.70%) SQL Server 2008
3 4 (2.12%) Relational Database
4 3 (1.59%) SQL Server 2012
5 1 (0.53%) Oracle Database
Development Applications
1 4 (2.12%) Mockito
1 4 (2.12%) DbUnit
1 4 (2.12%) Subversion
1 4 (2.12%) Ant
1 4 (2.12%) JUnit
1 4 (2.12%) Eclipse
General
1 14 (7.41%) Telecoms
2 6 (3.17%) Legal
3 1 (0.53%) Military
3 1 (0.53%) Manufacturing
3 1 (0.53%) Finance
3 1 (0.53%) Electronics
3 1 (0.53%) Retail
3 1 (0.53%) Multimedia
3 1 (0.53%) Billing
3 1 (0.53%) French Language
3 1 (0.53%) Italian Language
Libraries, Frameworks & Software Standards
1 6 (3.17%) ADSI
2 4 (2.12%) Spring
2 4 (2.12%) Swing
2 4 (2.12%) EDI
2 4 (2.12%) Hibernate
3 2 (1.06%) .NET
4 1 (0.53%) ASP.NET
Miscellaneous
1 25 (13.23%) Blackberry
2 4 (2.12%) Open Source
2 4 (2.12%) Enterprise Software
2 4 (2.12%) Client/Server
2 4 (2.12%) Clustering
3 2 (1.06%) PDA
4 1 (0.53%) Video Conferencing
4 1 (0.53%) iPhone
4 1 (0.53%) Mathematics
4 1 (0.53%) Computer Science
4 1 (0.53%) Mobile Computing
4 1 (0.53%) iPad
4 1 (0.53%) Social Media
Operating Systems
1 140 (74.07%) Windows
2 73 (38.62%) Windows Server 2008
3 53 (28.04%) Windows Server 2003
4 39 (20.63%) Windows 7
5 34 (17.99%) Linux
6 30 (15.87%) Windows XP
7 25 (13.23%) Windows 8
8 21 (11.11%) Mac OS X
9 19 (10.05%) Windows 2000 Server
10 12 (6.35%) Windows Vista
11 11 (5.82%) UNIX
11 11 (5.82%) Windows Server 2012
12 8 (4.23%) Mac OS
13 6 (3.17%) Windows 2000
14 3 (1.59%) Solaris
15 2 (1.06%) Red Hat Enterprise Linux
15 2 (1.06%) AIX
16 1 (0.53%) IRIX
16 1 (0.53%) HPUX
16 1 (0.53%) Android
Processes & Methodologies
1 18 (9.52%) ITIL
2 11 (5.82%) Problem Management
3 10 (5.29%) Service Management
4 7 (3.70%) Software Deployment
5 6 (3.17%) Service Delivery
6 5 (2.65%) Risk Management
6 5 (2.65%) Time Management
6 5 (2.65%) Change Control
7 4 (2.12%) CAPI
7 4 (2.12%) Automated Testing
8 3 (1.59%) Disaster Recovery
8 3 (1.59%) Configuration Management
8 3 (1.59%) CRM
8 3 (1.59%) Software Testing
8 3 (1.59%) Release Management
8 3 (1.59%) Load Balancing
8 3 (1.59%) Network Management
9 2 (1.06%) Incident Management
9 2 (1.06%) Project Management
9 2 (1.06%) Migration
Programming Languages
1 21 (11.11%) SQL
2 9 (4.76%) PowerShell
3 7 (3.70%) C
4 5 (2.65%) Java
5 2 (1.06%) C#
6 1 (0.53%) Python
6 1 (0.53%) Google Apps Script
Qualifications
1 58 (30.69%) Microsoft Certification
2 33 (17.46%) Cisco Certification
2 33 (17.46%) CCNA
3 32 (16.93%) MCP
4 28 (14.81%) MCSE
5 21 (11.11%) MCTS
6 20 (10.58%) MCSA
7 17 (8.99%) MCITP
8 12 (6.35%) SC Cleared
8 12 (6.35%) Security Cleared
9 8 (4.23%) DV Cleared
10 7 (3.70%) Degree
11 4 (2.12%) ITIL Certification
12 2 (1.06%) JNCIA
12 2 (1.06%) JNCIS
12 2 (1.06%) JNCIP
12 2 (1.06%) VMware Certified Professional (VCP)
12 2 (1.06%) A+ Certification
12 2 (1.06%) Check Point Certification
12 2 (1.06%) CCNP
Quality Assurance & Compliance
1 16 (8.47%) SLA
System Software
1 87 (46.03%) Active Directory
2 16 (8.47%) VMware Infrastructure
3 8 (4.23%) Terminal Services
4 3 (1.59%) Hyper-V
5 1 (0.53%) Terminal Server
5 1 (0.53%) VMware Server
Systems Management
1 10 (5.29%) Backup Exec
2 8 (4.23%) OpenView Configuration Management
3 6 (3.17%) Systems Management Server (SMS)
4 5 (2.65%) Norton AntiVirus
5 4 (2.12%) SCCM
Vendors
1 96 (50.79%) Microsoft
2 41 (21.69%) Cisco
3 30 (15.87%) Apple
4 23 (12.17%) VMware
5 16 (8.47%) HP
6 13 (6.88%) McAfee
7 11 (5.82%) Citrix
7 11 (5.82%) Avaya
8 10 (5.29%) Symantec
9 8 (4.23%) WatchGuard
10 6 (3.17%) Dell
11 4 (2.12%) Juniper
11 4 (2.12%) Sophos
12 3 (1.59%) Veeam
13 2 (1.06%) Meru Networks
13 2 (1.06%) FrontRange
13 2 (1.06%) LANDesk
13 2 (1.06%) Altiris
13 2 (1.06%) Siemens
13 2 (1.06%) Red Hat
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