The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 308 311 374
Rank change year-on-year
+3 +63
Permanent jobs requiring a 2nd Line Support Engineer 147 130 67
As % of all permanent IT jobs located in the South East 0.65% 0.59% 0.29%
As % of the Job Titles category 0.68% 0.62% 0.30%
Number of salaries quoted 105 119 44
Average salary £25,000 £27,500 £25,500
Average salary % change year-on-year
-9.09% +7.84%
90% offered a salary of more than £21,500 £22,500 £22,000
10% offered a salary of more than £34,000 £40,000 £32,500
UK excluding London average salary £25,000 £25,000 £25,500
% change year-on-year
- -1.96%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21539 21041 22178
As % of all permanent IT jobs located in the South East 94.86% 95.01% 95.57%
Number of salaries quoted 17272 17360 18952
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 25 July 2014.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +9 47 £28,500 -5.00%
Surrey +9 26 £23,000 -17.85% 3
Hampshire +7 25 £24,625 -17.91% 3
Oxfordshire +8 17 £30,250 +20.99% 2
West Sussex - 14 £25,000 - 1
East Sussex -16 8 £35,000 +55.55%
Kent -29 6 £24,500 -10.90%
Buckinghamshire -14 5 £24,000 -4.00% 2
Middlesex - 1 £21,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 25 July 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 187 (77.59%) Windows
2 125 (51.87%) Microsoft
3 102 (42.32%) Active Directory
4 92 (38.17%) MS Excel
5 88 (36.51%) MS Exchange
6 78 (32.37%) Windows Server 2008
7 76 (31.54%) Microsoft Certification
8 69 (28.63%) Windows 7
9 64 (26.56%) Firewall
10 53 (21.99%) MCSE
11 51 (21.16%) Cisco
12 50 (20.75%) VMware
13 49 (20.33%) Windows Server 2003
14 48 (19.92%) Windows XP
15 42 (17.43%) TCP/IP
16 39 (16.18%) Security Cleared
16 39 (16.18%) Windows 8
17 36 (14.94%) MCTS
17 36 (14.94%) HP
17 36 (14.94%) MCSA
17 36 (14.94%) Apple
18 35 (14.52%) Symantec
18 35 (14.52%) MCP
18 35 (14.52%) MS Office
18 35 (14.52%) CCNA
18 35 (14.52%) Cisco Certification
18 35 (14.52%) DNS
19 34 (14.11%) ITIL
20 32 (13.28%) Citrix
21 31 (12.86%) VMware Infrastructure

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 25 July 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 88 (36.51%) MS Exchange
2 29 (12.03%) Exchange Server 2010
3 23 (9.54%) SharePoint
3 23 (9.54%) Blackberry Enterprise Server
4 17 (7.05%) Exchange Server 2003
5 12 (4.98%) Live Communications Server
6 10 (4.15%) Exchange Server 2007
7 8 (3.32%) Exchange Server 2000
8 5 (2.07%) WebSphere
8 5 (2.07%) IBM Notes
8 5 (2.07%) K2 blackpearl
8 5 (2.07%) Exchange Server 2013
9 3 (1.24%) Lync
9 3 (1.24%) IIS
10 2 (0.83%) SharePoint 2010
Applications
1 92 (38.17%) MS Excel
2 35 (14.52%) MS Office
3 7 (2.90%) MS Visio
4 4 (1.66%) MS PowerPoint
Cloud Services
1 16 (6.64%) Microsoft Azure
2 2 (0.83%) Google Apps
3 1 (0.41%) Office 365
3 1 (0.41%) Cloud Computing
Communications & Networking
1 64 (26.56%) Firewall
2 42 (17.43%) TCP/IP
3 35 (14.52%) DNS
4 27 (11.20%) SAN
5 26 (10.79%) LAN
6 22 (9.13%) WAN
6 22 (9.13%) DHCP
7 17 (7.05%) Internet
8 16 (6.64%) Wireless
9 15 (6.22%) VPN
10 13 (5.39%) ADSL
11 9 (3.73%) VoIP
12 8 (3.32%) MPLS
12 8 (3.32%) BGP
13 6 (2.49%) VLAN
14 5 (2.07%) IPsec
15 4 (1.66%) Wi-Fi
15 4 (1.66%) Network Security
15 4 (1.66%) Cisco ASA
15 4 (1.66%) SMS
Database & Business Intelligence
1 17 (7.05%) SQL Server
2 5 (2.07%) Oracle Database
3 2 (0.83%) SQL Server 2012
4 1 (0.41%) MySQL
General
1 13 (5.39%) Telecoms
2 5 (2.07%) Finance
2 5 (2.07%) Retail
3 2 (0.83%) Italian Language
3 2 (0.83%) Manufacturing
4 1 (0.41%) Military
4 1 (0.41%) Legal
4 1 (0.41%) German Language
Libraries, Frameworks & Software Standards
1 3 (1.24%) .NET
1 3 (1.24%) ASP.NET
Miscellaneous
1 27 (11.20%) Blackberry
2 22 (9.13%) Clustering
3 12 (4.98%) Enterprise Software
4 8 (3.32%) Thin Client
4 8 (3.32%) Fat Client
5 7 (2.90%) PDA
6 1 (0.41%) Mathematics
6 1 (0.41%) Computer Science
6 1 (0.41%) Video Conferencing
6 1 (0.41%) Social Media
6 1 (0.41%) Client/Server
6 1 (0.41%) Smartphone
Operating Systems
1 187 (77.59%) Windows
2 78 (32.37%) Windows Server 2008
3 69 (28.63%) Windows 7
4 49 (20.33%) Windows Server 2003
5 48 (19.92%) Windows XP
6 39 (16.18%) Windows 8
7 31 (12.86%) Windows Server 2012
8 26 (10.79%) Linux
9 12 (4.98%) Mac OS X
10 8 (3.32%) Windows 2000 Server
11 7 (2.90%) Windows Vista
12 5 (2.07%) Red Hat Enterprise Linux
12 5 (2.07%) UNIX
13 4 (1.66%) Mac OS
14 2 (0.83%) Solaris
14 2 (0.83%) AIX
15 1 (0.41%) HPUX
15 1 (0.41%) Windows 2000
15 1 (0.41%) IRIX
15 1 (0.41%) Ubuntu
Processes & Methodologies
1 34 (14.11%) ITIL
2 13 (5.39%) Problem Management
2 13 (5.39%) High Availability
3 12 (4.98%) Incident Management
4 8 (3.32%) Time Management
5 7 (2.90%) Software Deployment
5 7 (2.90%) CRM
5 7 (2.90%) Configuration Management
6 6 (2.49%) Service Management
6 6 (2.49%) Release Management
7 5 (2.07%) Technical Architecture
7 5 (2.07%) Knowledge Management
8 4 (1.66%) Software Testing
8 4 (1.66%) Risk Management
8 4 (1.66%) Service Delivery
8 4 (1.66%) Software Distribution
8 4 (1.66%) Change Control
9 3 (1.24%) Change Management
9 3 (1.24%) Disaster Recovery
10 2 (0.83%) Migration
Programming Languages
1 22 (9.13%) SQL
2 8 (3.32%) PowerShell
3 5 (2.07%) C
3 5 (2.07%) VBScript
4 3 (1.24%) Java
5 1 (0.41%) Google Apps Script
5 1 (0.41%) VB
5 1 (0.41%) Python
Qualifications
1 76 (31.54%) Microsoft Certification
2 53 (21.99%) MCSE
3 39 (16.18%) Security Cleared
4 36 (14.94%) MCSA
4 36 (14.94%) MCTS
5 35 (14.52%) CCNA
5 35 (14.52%) Cisco Certification
5 35 (14.52%) MCP
6 30 (12.45%) MCITP
7 28 (11.62%) SC Cleared
8 27 (11.20%) DV Cleared
9 8 (3.32%) A+ Certification
10 5 (2.07%) ITIL Certification
10 5 (2.07%) Degree
11 3 (1.24%) CCSA
11 3 (1.24%) JNCIA
12 2 (0.83%) MCDST
12 2 (0.83%) Check Point Certification
13 1 (0.41%) Network+ Certification
13 1 (0.41%) CCNP
Quality Assurance & Compliance
1 25 (10.37%) SLA
2 2 (0.83%) ISO/IEC 27001
System Software
1 102 (42.32%) Active Directory
2 31 (12.86%) VMware Infrastructure
3 14 (5.81%) XenApp
4 8 (3.32%) Hyper-V
5 6 (2.49%) XenDesktop
6 5 (2.07%) Microsoft App-V
6 5 (2.07%) Terminal Services
7 4 (1.66%) Citrix Presentation Server
8 3 (1.24%) VMware ESXi
9 1 (0.41%) VMware ESX
9 1 (0.41%) Terminal Server
Systems Management
1 21 (8.71%) Backup Exec
2 20 (8.30%) Norton AntiVirus
3 13 (5.39%) SCCM
4 11 (4.56%) OpenView Configuration Management
5 7 (2.90%) Systems Management Server (SMS)
6 6 (2.49%) NetBackup
7 5 (2.07%) OpenView
7 5 (2.07%) Tivoli
7 5 (2.07%) MOM
8 1 (0.41%) WSUS
8 1 (0.41%) SCDPM
Vendors
1 125 (51.87%) Microsoft
2 51 (21.16%) Cisco
3 50 (20.75%) VMware
4 36 (14.94%) HP
4 36 (14.94%) Apple
5 35 (14.52%) Symantec
6 32 (13.28%) Citrix
7 19 (7.88%) Juniper
7 19 (7.88%) Veeam
8 16 (6.64%) Meru Networks
8 16 (6.64%) EMC
9 13 (5.39%) Fujitsu
10 11 (4.56%) McAfee
11 8 (3.32%) Avaya
11 8 (3.32%) Lumension
12 7 (2.90%) IBM
13 6 (2.49%) Salesforce.com
14 5 (2.07%) Meridio
14 5 (2.07%) Oracle
14 5 (2.07%) SAP
Surrey
Lawrence Harvey IT & Change
Salary: £35000.00 - £45000.00 per annum
Posted: 2 hours ago
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £18,000 to £25,000 per annum
Posted: 3 hours ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £21000 - £24000 per annum
Posted: 2 days ago
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum Plus 23 days holiday + pension + ben
Posted: 3 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £27000 per annum + benefits
Posted: 3 days ago
Hampshire
Venn Group - UK
Salary: 30000 Per Annum
Posted: 24 days ago