The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 302 335 370
Rank change year-on-year
+33 +35
Permanent jobs requiring a 2nd Line Support Engineer 144 116 82
As % of all permanent IT jobs located in the South East 0.66% 0.54% 0.35%
As % of the Job Titles category 0.69% 0.56% 0.37%
Number of salaries quoted 101 96 61
Average salary £27,000 £26,000 £29,000
Average salary % change year-on-year
+3.84% -10.34%
90% offered a salary of more than £22,000 £22,500 £22,500
10% offered a salary of more than £34,000 £32,500 £47,500
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20849 20546 22294
As % of all permanent IT jobs located in the South East 95.41% 94.88% 95.56%
Number of salaries quoted 16807 16500 19440
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 19 December 2014.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +19 63 £24,500 -10.90% 3
Surrey -6 21 £29,000 +16.00%
Hampshire -23 19 £27,000 +5.88% 1
Kent +5 15 £30,000 +21.21% 2
Buckinghamshire +5 12 £26,000 +1.96%
West Sussex -3 6 £22,500 -13.46%
Oxfordshire +3 4 £27,500 +5.76%
Middlesex +6 2 £30,750 +25.51%
East Sussex -10 2 £24,000 +6.66%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 19 December 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 254 (83.28%) Windows
2 174 (57.05%) Microsoft
3 144 (47.21%) Active Directory
4 116 (38.03%) MS Exchange
5 101 (33.11%) MS Excel
6 96 (31.48%) Security Cleared
7 90 (29.51%) Windows XP
8 81 (26.56%) Windows Server 2003
9 76 (24.92%) MS Office
10 73 (23.93%) DV Cleared
11 69 (22.62%) Windows 7
12 66 (21.64%) Windows Server 2008
12 66 (21.64%) HP
13 64 (20.98%) Windows 8
14 61 (20.00%) VMware
15 60 (19.67%) Release Management
16 59 (19.34%) Blackberry
17 57 (18.69%) Exchange Server 2010
18 56 (18.36%) Firewall
19 55 (18.03%) SC Cleared
19 55 (18.03%) McAfee
20 54 (17.70%) Fujitsu
21 53 (17.38%) Exchange Server 2003
22 50 (16.39%) Microsoft Certification
22 50 (16.39%) Windows Server 2012
23 47 (15.41%) Software Deployment
24 46 (15.08%) Cisco
24 46 (15.08%) Blackberry Enterprise Server
25 45 (14.75%) OpenView Configuration Management
25 45 (14.75%) Windows 2000 Server

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 19 December 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 116 (38.03%) MS Exchange
2 57 (18.69%) Exchange Server 2010
3 53 (17.38%) Exchange Server 2003
4 46 (15.08%) Blackberry Enterprise Server
5 34 (11.15%) Live Communications Server
6 27 (8.85%) Exchange Server 2007
7 16 (5.25%) Exchange Server 2013
8 12 (3.93%) Exchange Server 2000
9 9 (2.95%) IIS
10 4 (1.31%) IBM Notes
10 4 (1.31%) SharePoint
11 2 (0.66%) Commerce Server
11 2 (0.66%) CMS
11 2 (0.66%) Apache
11 2 (0.66%) Lync
12 1 (0.33%) SAS
Applications
1 101 (33.11%) MS Excel
2 76 (24.92%) MS Office
3 4 (1.31%) MS Visio
4 2 (0.66%) MS PowerPoint
Business Applications
1 1 (0.33%) Nortel Periphonics
Cloud Services
1 11 (3.61%) Office 365
2 4 (1.31%) Microsoft Azure
3 1 (0.33%) SaaS
Communications & Networking
1 56 (18.36%) Firewall
2 38 (12.46%) Internet
3 30 (9.84%) TCP/IP
4 28 (9.18%) LAN
5 26 (8.52%) DNS
6 25 (8.20%) WAN
7 16 (5.25%) SAN
8 12 (3.93%) Cisco ASA
9 8 (2.62%) SMS
9 8 (2.62%) Cisco PIX
10 7 (2.30%) DHCP
10 7 (2.30%) Ethernet
11 6 (1.97%) VoIP
11 6 (1.97%) Intranet
12 5 (1.64%) VPN
13 4 (1.31%) SSL
13 4 (1.31%) Wireless
14 3 (0.98%) Ethereal
14 3 (0.98%) Wireshark
14 3 (0.98%) tcpdump
Database & Business Intelligence
1 21 (6.89%) SQL Server
2 7 (2.30%) SQL Server 2005
2 7 (2.30%) SQL Server 2012
3 1 (0.33%) MySQL
3 1 (0.33%) SQL Server Analysis Services
3 1 (0.33%) Informix
3 1 (0.33%) MS Access
3 1 (0.33%) Microsoft Analysis Services
Development Applications
1 6 (1.97%) Visual Studio
General
1 33 (10.82%) Finance
2 32 (10.49%) Retail
2 32 (10.49%) Telecoms
3 4 (1.31%) Manufacturing
4 2 (0.66%) German Language
5 1 (0.33%) Spanish Language
5 1 (0.33%) Banking
5 1 (0.33%) French Language
Libraries, Frameworks & Software Standards
1 8 (2.62%) .NET
2 6 (1.97%) ASP.NET
3 4 (1.31%) HTML
4 2 (0.66%) Spring
4 2 (0.66%) .NET Framework
5 1 (0.33%) Flash
Miscellaneous
1 59 (19.34%) Blackberry
2 39 (12.79%) Clustering
3 20 (6.56%) Enterprise Software
4 17 (5.57%) Replication
5 11 (3.61%) Thin Client
5 11 (3.61%) Fat Client
5 11 (3.61%) Analytical Skills
6 8 (2.62%) Statistics
7 5 (1.64%) PDA
8 3 (0.98%) Management Information System
8 3 (0.98%) Computer Science
9 2 (0.66%) Social Media
9 2 (0.66%) FlexPod
9 2 (0.66%) EPoS
9 2 (0.66%) Client/Server
9 2 (0.66%) e-Health
10 1 (0.33%) IPTV
10 1 (0.33%) E-Learning
10 1 (0.33%) Data Protection Act
10 1 (0.33%) Mathematics
Operating Systems
1 254 (83.28%) Windows
2 90 (29.51%) Windows XP
3 81 (26.56%) Windows Server 2003
4 69 (22.62%) Windows 7
5 66 (21.64%) Windows Server 2008
6 64 (20.98%) Windows 8
7 50 (16.39%) Windows Server 2012
8 45 (14.75%) Windows 2000 Server
9 32 (10.49%) Linux
10 18 (5.90%) Mac OS X
11 10 (3.28%) Windows Vista
12 7 (2.30%) Mac OS
13 3 (0.98%) Apple iOS
14 1 (0.33%) Android
14 1 (0.33%) IRIX
14 1 (0.33%) Ubuntu
14 1 (0.33%) Windows 2000
14 1 (0.33%) AIX
14 1 (0.33%) HPUX
14 1 (0.33%) Solaris
Processes & Methodologies
1 60 (19.67%) Release Management
2 47 (15.41%) Software Deployment
3 40 (13.11%) Software Distribution
4 39 (12.79%) High Availability
5 34 (11.15%) ITIL
6 22 (7.21%) Incident Management
7 16 (5.25%) Problem Management
8 15 (4.92%) Root Cause Analysis
9 14 (4.59%) Time Management
9 14 (4.59%) CRM
10 12 (3.93%) Change Management
11 11 (3.61%) Kalman Filter
12 6 (1.97%) Service Delivery
13 5 (1.64%) Disaster Recovery
14 4 (1.31%) Configuration Management
14 4 (1.31%) Mobile Device Management
15 3 (0.98%) Technical Architecture
16 2 (0.66%) Load Balancing
16 2 (0.66%) Risk Analysis
16 2 (0.66%) Network Monitoring
Programming Languages
1 19 (6.23%) SQL
2 7 (2.30%) C#
3 6 (1.97%) C
4 4 (1.31%) Java
5 2 (0.66%) Python
5 2 (0.66%) PowerShell
5 2 (0.66%) Bash Shell
6 1 (0.33%) JavaScript
6 1 (0.33%) VB
Qualifications
1 96 (31.48%) Security Cleared
2 73 (23.93%) DV Cleared
3 55 (18.03%) SC Cleared
4 50 (16.39%) Microsoft Certification
5 39 (12.79%) MCSE
6 30 (9.84%) MCITP
7 29 (9.51%) CCNA
7 29 (9.51%) Cisco Certification
8 28 (9.18%) MCP
9 22 (7.21%) MCSA
10 16 (5.25%) MCTS
11 14 (4.59%) Degree
12 8 (2.62%) CCSA
12 8 (2.62%) JNCIA
13 6 (1.97%) VMware Certified Professional (VCP)
14 5 (1.64%) A+ Certification
15 4 (1.31%) ITIL Certification
16 2 (0.66%) SAP Certification
16 2 (0.66%) ITIL Foundation Certificate
17 1 (0.33%) Network+ Certification
Quality Assurance & Compliance
1 33 (10.82%) SLA
2 2 (0.66%) ISO/IEC 27001
2 2 (0.66%) QA
2 2 (0.66%) PCI DSS
2 2 (0.66%) ISO 9001
System Software
1 144 (47.21%) Active Directory
2 44 (14.43%) VMware Infrastructure
3 26 (8.52%) XenApp
4 18 (5.90%) Hyper-V
5 11 (3.61%) Terminal Services
6 8 (2.62%) Citrix Presentation Server
7 3 (0.98%) VMware ESX
7 3 (0.98%) vSphere
8 2 (0.66%) Microsoft Virtual Server
9 1 (0.33%) VMware Server
9 1 (0.33%) VMware ESXi
Systems Management
1 45 (14.75%) OpenView Configuration Management
2 37 (12.13%) Systems Management Server (SMS)
3 28 (9.18%) SCCM
4 24 (7.87%) SCOM
5 16 (5.25%) Backup Exec
6 11 (3.61%) Norton AntiVirus
7 1 (0.33%) Cisco IPCC
7 1 (0.33%) NetBackup
7 1 (0.33%) WSUS
7 1 (0.33%) SCDPM
Vendors
1 174 (57.05%) Microsoft
2 66 (21.64%) HP
3 61 (20.00%) VMware
4 55 (18.03%) McAfee
5 54 (17.70%) Fujitsu
6 46 (15.08%) Cisco
7 41 (13.44%) Citrix
8 39 (12.79%) Sophos
9 19 (6.23%) SonicWALL
10 17 (5.57%) Symantec
11 16 (5.25%) Apple
12 15 (4.92%) Veeam
13 13 (4.26%) Juniper
14 12 (3.93%) Avaya
15 11 (3.61%) Websense
15 11 (3.61%) Clearswift
15 11 (3.61%) Blue Coat
15 11 (3.61%) F5
16 9 (2.95%) CheckPoint
17 8 (2.62%) Lumension
Rochester, Kent
1st Choice Computer Appointments Ltd
Salary: From £23,000 to £27,000 per annum
Posted: 2 days ago
Berkshire
Lorien Resourcing
Salary: Benefits Package
Posted: 3 days ago
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Benefits
Posted: 4 days ago
Farnborough
The People Network
Salary: £30000 per annum
Posted: 12 days ago