The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 298 345 285
Rank change year-on-year
+47 -60
Permanent jobs requiring a 2nd Line Support Engineer 148 110 153
As % of all permanent IT jobs located in the South East 0.73% 0.48% 0.68%
As % of the Job Titles category 0.76% 0.51% 0.72%
Number of salaries quoted 127 98 127
Average salary £25,250 £25,000 £30,000
Average salary % change year-on-year
+1.00% -16.66%
90% offered a salary of more than £22,500 £22,500 £22,000
10% offered a salary of more than £35,000 £35,000 £40,000
UK excluding London average salary £25,000 £25,000 £25,750
% change year-on-year
- -2.91%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19413 21740 21368
As % of all permanent IT jobs located in the South East 95.33% 94.86% 95.05%
Number of salaries quoted 15730 17645 17702
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,750 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 29 May 2015.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +38 36 £26,000 +15.55% 4
Berkshire +7 27 £23,579 -17.98% 4
Hampshire +12 24 £24,500 -1.01% 6
Oxfordshire +23 18 £24,000 -21.31% 4
Kent +20 17 £30,000 -7.69% 2
East Sussex +18 12 £25,750 -26.42% 1
West Sussex +6 9 £25,500 +2.00%
Buckinghamshire -3 6 £27,500 +14.58% 3
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 29 May 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 233 (89.62%) Windows
2 171 (65.77%) Microsoft
3 137 (52.69%) Active Directory
4 100 (38.46%) MS Exchange
5 80 (30.77%) MS Excel
5 80 (30.77%) MS Office
6 75 (28.85%) ITIL
7 72 (27.69%) Firewall
8 71 (27.31%) Microsoft Certification
8 71 (27.31%) Windows Server 2008
9 67 (25.77%) VMware
10 65 (25.00%) Blackberry
11 63 (24.23%) Windows 8
12 61 (23.46%) Windows 7
12 61 (23.46%) Cisco
13 58 (22.31%) MCSE
14 57 (21.92%) MCP
15 56 (21.54%) Windows XP
16 54 (20.77%) Windows Server 2003
17 50 (19.23%) SLA
18 49 (18.85%) HP
18 49 (18.85%) Exchange Server 2003
19 44 (16.92%) Exchange Server 2010
20 43 (16.54%) Windows Server 2012
21 42 (16.15%) TCP/IP
22 41 (15.77%) Linux
23 39 (15.00%) Security Cleared
24 38 (14.62%) VMware Infrastructure
24 38 (14.62%) Problem Management
24 38 (14.62%) Mac OS X

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 29 May 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 100 (38.46%) MS Exchange
2 49 (18.85%) Exchange Server 2003
3 44 (16.92%) Exchange Server 2010
4 35 (13.46%) Blackberry Enterprise Server
5 25 (9.62%) Exchange Server 2007
6 19 (7.31%) Exchange Server 2000
7 16 (6.15%) Exchange Server 2013
8 14 (5.38%) Live Communications Server
8 14 (5.38%) IIS
9 13 (5.00%) SharePoint
10 9 (3.46%) CMS
11 7 (2.69%) Commerce Server
12 4 (1.54%) Lync
13 3 (1.15%) Lotus Domino
13 3 (1.15%) SharePoint Server
14 1 (0.38%) Apache
14 1 (0.38%) SharePoint 2010
Applications
1 80 (30.77%) MS Excel
1 80 (30.77%) MS Office
2 14 (5.38%) MS Visio
3 10 (3.85%) MS PowerPoint
Business Applications
1 1 (0.38%) Nortel Periphonics
1 1 (0.38%) Retail-J
1 1 (0.38%) Sage 200
Cloud Services
1 19 (7.31%) Office 365
2 7 (2.69%) Amazon AWS
3 1 (0.38%) Microsoft Azure
Communications & Networking
1 72 (27.69%) Firewall
2 42 (16.15%) TCP/IP
3 33 (12.69%) DNS
3 33 (12.69%) LAN
4 32 (12.31%) SAN
5 24 (9.23%) Internet
6 23 (8.85%) WAN
7 21 (8.08%) DHCP
8 16 (6.15%) NAS
8 16 (6.15%) VoIP
9 12 (4.62%) Cisco ASA
9 12 (4.62%) Ethernet
9 12 (4.62%) Cisco Nexus
10 10 (3.85%) FCoE
10 10 (3.85%) Fibre Channel
10 10 (3.85%) VPN
11 7 (2.69%) IPsec
11 7 (2.69%) VLAN
12 6 (2.31%) SSL
13 4 (1.54%) Intranet
Database & Business Intelligence
1 27 (10.38%) SQL Server
2 2 (0.77%) Oracle Database
3 1 (0.38%) SQL Server 2012
3 1 (0.38%) MS Access
3 1 (0.38%) SQL Server 2005
Development Applications
1 5 (1.92%) Apache Ivy
2 3 (1.15%) Team Foundation Server
3 1 (0.38%) Visual Studio
3 1 (0.38%) Bugzilla
3 1 (0.38%) Subversion
3 1 (0.38%) Git (software)
General
1 13 (5.00%) Finance
2 10 (3.85%) Marketing
3 6 (2.31%) Electronics
4 5 (1.92%) Telecoms
5 3 (1.15%) Manufacturing
6 2 (0.77%) Retail
6 2 (0.77%) Advertising
7 1 (0.38%) Automotive
7 1 (0.38%) German Language
Libraries, Frameworks & Software Standards
1 12 (4.62%) HTML
2 11 (4.23%) .NET
3 9 (3.46%) .NET Framework
4 1 (0.38%) ASP.NET
4 1 (0.38%) COM
4 1 (0.38%) CSS
4 1 (0.38%) XML
Miscellaneous
1 65 (25.00%) Blackberry
2 31 (11.92%) Data Centre
3 16 (6.15%) Analytical Skills
4 15 (5.77%) Clustering
5 11 (4.23%) Replication
6 10 (3.85%) e-Health
6 10 (3.85%) FlexPod
6 10 (3.85%) Enterprise Cloud
7 7 (2.69%) Management Information System
7 7 (2.69%) Video Conferencing
8 6 (2.31%) Statistics
9 3 (1.15%) Enterprise Software
9 3 (1.15%) EPoS
10 2 (0.77%) Mainframe
11 1 (0.38%) Performance Metrics
11 1 (0.38%) Data Protection Act
Operating Systems
1 233 (89.62%) Windows
2 71 (27.31%) Windows Server 2008
3 63 (24.23%) Windows 8
4 61 (23.46%) Windows 7
5 56 (21.54%) Windows XP
6 54 (20.77%) Windows Server 2003
7 43 (16.54%) Windows Server 2012
8 41 (15.77%) Linux
9 38 (14.62%) Mac OS X
10 32 (12.31%) Windows 2000 Server
11 19 (7.31%) Windows Vista
12 15 (5.77%) Android
13 14 (5.38%) Mac OS
14 13 (5.00%) Apple iOS
15 11 (4.23%) Red Hat Enterprise Linux
16 5 (1.92%) CentOS
17 4 (1.54%) UNIX
18 2 (0.77%) Windows Mobile
19 1 (0.38%) AIX
19 1 (0.38%) HPUX
Processes & Methodologies
1 75 (28.85%) ITIL
2 38 (14.62%) Problem Management
3 23 (8.85%) Root Cause Analysis
4 15 (5.77%) High Availability
5 14 (5.38%) Service Management
5 14 (5.38%) Configuration Management
6 13 (5.00%) Time Management
6 13 (5.00%) Release Management
7 12 (4.62%) Risk Analysis
7 12 (4.62%) Incident Management
7 12 (4.62%) Mentoring
7 12 (4.62%) Coaching
8 11 (4.23%) CRM
9 10 (3.85%) Digital Marketing
9 10 (3.85%) Project Planning
9 10 (3.85%) Project Management
10 9 (3.46%) Network Architecture
11 7 (2.69%) Agile Software Development
11 7 (2.69%) Disaster Recovery
11 7 (2.69%) Load Balancing
Programming Languages
1 15 (5.77%) SQL
2 14 (5.38%) PowerShell
3 12 (4.62%) C
4 7 (2.69%) VB
5 2 (0.77%) C#
Qualifications
1 71 (27.31%) Microsoft Certification
2 58 (22.31%) MCSE
3 57 (21.92%) MCP
4 39 (15.00%) Security Cleared
5 30 (11.54%) Cisco Certification
5 30 (11.54%) CCNA
5 30 (11.54%) DV Cleared
6 23 (8.85%) MCITP
7 17 (6.54%) SC Cleared
8 14 (5.38%) Degree
8 14 (5.38%) A+ Certification
9 13 (5.00%) ITIL Foundation Certificate
10 10 (3.85%) MCSA
11 7 (2.69%) SAP Certification
12 3 (1.15%) VMware Certified Professional (VCP)
13 2 (0.77%) CCNP
14 1 (0.38%) MCTS
Quality Assurance & Compliance
1 50 (19.23%) SLA
2 10 (3.85%) PCI DSS
3 7 (2.69%) ISO 9001
3 7 (2.69%) ISO/IEC 27001
System Software
1 137 (52.69%) Active Directory
2 38 (14.62%) VMware Infrastructure
3 36 (13.85%) Hyper-V
4 17 (6.54%) vSphere
5 12 (4.62%) XenDesktop
6 11 (4.23%) VMware Server
7 10 (3.85%) Citrix Presentation Server
7 10 (3.85%) XenApp
8 6 (2.31%) vCloud
9 2 (0.77%) Terminal Services
10 1 (0.38%) Terminal Server
10 1 (0.38%) VMware ESX
Systems Management
1 17 (6.54%) SCCM
2 3 (1.15%) SCOM
3 2 (0.77%) Cisco IPCC
3 2 (0.77%) Systems Management Server (SMS)
3 2 (0.77%) OpenView Configuration Management
4 1 (0.38%) Backup Exec
4 1 (0.38%) Cisco CUCM
4 1 (0.38%) Cisco UCCX
4 1 (0.38%) SCVMM
Vendors
1 171 (65.77%) Microsoft
2 67 (25.77%) VMware
3 61 (23.46%) Cisco
4 49 (18.85%) HP
5 38 (14.62%) Apple
6 27 (10.38%) Citrix
7 25 (9.62%) Avaya
8 21 (8.08%) Symantec
9 13 (5.00%) IBM
10 12 (4.62%) NetApp
11 11 (4.23%) Fujitsu
12 10 (3.85%) CA
13 7 (2.69%) Veritas
13 7 (2.69%) Dell
13 7 (2.69%) SAP
14 6 (2.31%) Fortinet
14 6 (2.31%) Pegasus
14 6 (2.31%) Red Hat
14 6 (2.31%) Juniper
15 3 (1.15%) Oracle
Slough, Berkshire
TEKsystems
Salary: £35000 - £42000 per annum
Posted: 19 hours ago
Tadley, Hampshire
Polar Recruitment
Salary: £17000 - £26000 per annum + benefits
Posted: 20 hours ago
Guildford, Surrey
Senitor Associates
Salary: £26000 per annum
Posted: 21 hours ago
Ashford, Kent
1st Choice Computer Appointments Ltd
Salary: From £22,000 to £26,000 per annum
Posted: 23 hours ago
Southampton
Spectrum IT
Salary: £16000 - £19500 per annum + Benefits
Posted: Yesterday
Slough, Berkshire
Spencer Rose
Salary: From £40,000 to £40,000 per annum + package
Posted: Yesterday
Maidstone, Kent
Techsearch Technology
Salary: From £22,000 to £26,000 per annum
Posted: 2 days ago
South East
Vodafone
Posted: 2 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £20,000 to £25,000 per annum dependent on experience
Posted: 3 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £27,000 to £35,000 per annum dependent on experience
Posted: 3 days ago
Weybridge, Surrey
Atech Support
Salary: From £27,000 to £35,000 per annum dependent on experience
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £22979 - £24179 per annum
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £24,000 per annum Plus on call allowance
Posted: 3 days ago
Leatherhead, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 3 days ago
Chertsey, Surrey
Connectus
Salary: £25000 - £27000 per annum
Posted: 4 days ago
Portsmouth, Hampshire
Millshill Recruitment Ltd
Salary: From £20,000 to £30,000 per annum + Training + Bens
Posted: 4 days ago
Crowborough, East Sussex
Understanding Recruitment
Salary: £18000 - £26000 per annum + Benefits
Posted: 5 days ago