The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 337 324 337
Rank change year-on-year
-13 +13
Permanent jobs requiring a 2nd Line Support Engineer 128 136 106
As % of all permanent IT jobs located in the South East 0.66% 0.66% 0.53%
As % of the Job Titles category 0.69% 0.68% 0.55%
Number of salaries quoted 120 96 84
Average salary £27,000 £27,000 £26,000
Average salary % change year-on-year
- +3.84%
90% offered a salary of more than £23,500 £22,850 £22,000
10% offered a salary of more than £36,500 £37,500 £32,000
UK excluding London average salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18660 19881 19366
As % of all permanent IT jobs located in the South East 96.41% 97.06% 96.46%
Number of salaries quoted 15961 16195 15375
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 5 February 2016.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +29 49 £26,500 +6.00% 4
Surrey +18 30 £29,000 +5.45% 1
Berkshire -20 26 £30,000 +9.09% 1
Buckinghamshire -10 8 £29,000 +11.53%
West Sussex -4 5 £23,500 -4.08% 1
Oxfordshire -6 4 £26,500 -3.63%
Kent -7 3 £24,000 -20.00%
East Sussex - 2 £26,750 -
Middlesex +8 1 £26,000 -16.12%
Sussex 0 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 5 February 2016, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 220 (81.48%) Windows
2 163 (60.37%) Microsoft
2 163 (60.37%) Active Directory
3 110 (40.74%) MS Exchange
4 109 (40.37%) Windows Server 2008
5 95 (35.19%) Windows Server
6 84 (31.11%) Windows Server 2012
7 79 (29.26%) VMware
8 78 (28.89%) MS Excel
9 72 (26.67%) Exchange Server 2010
10 66 (24.44%) Citrix
11 64 (23.70%) MS Office
12 59 (21.85%) Windows 7
13 57 (21.11%) Cisco
13 57 (21.11%) Windows 8
14 54 (20.00%) Firewall
15 53 (19.63%) ITIL
15 53 (19.63%) Office 365
16 51 (18.89%) Microsoft Certification
17 49 (18.15%) SLA
17 49 (18.15%) TCP/IP
18 45 (16.67%) Windows Server 2003
19 38 (14.07%) Windows XP
20 37 (13.70%) DNS
20 37 (13.70%) Exchange Server 2013
21 35 (12.96%) SAN
21 35 (12.96%) Hyper-V
21 35 (12.96%) VMware Infrastructure
22 31 (11.48%) Linux
22 31 (11.48%) SharePoint

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 5 February 2016, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 110 (40.74%) MS Exchange
2 72 (26.67%) Exchange Server 2010
3 37 (13.70%) Exchange Server 2013
4 31 (11.48%) SharePoint
5 26 (9.63%) Exchange Server 2007
6 19 (7.04%) SharePoint Server
7 11 (4.07%) Exchange Server 2003
8 10 (3.70%) Blackberry Enterprise Server
9 3 (1.11%) SharePoint 2010
10 2 (0.74%) IBM Notes
11 1 (0.37%) Apache
11 1 (0.37%) IIS
11 1 (0.37%) Tomcat
Applications
1 78 (28.89%) MS Excel
2 64 (23.70%) MS Office
3 1 (0.37%) S-PLUS
Business Applications
1 2 (0.74%) SAP Oil and Gas
Cloud Services
1 53 (19.63%) Office 365
2 3 (1.11%) Mimecast
3 2 (0.74%) SaaS
4 1 (0.37%) Google Apps
4 1 (0.37%) IaaS
4 1 (0.37%) PaaS
Communications & Networking
1 54 (20.00%) Firewall
2 49 (18.15%) TCP/IP
3 37 (13.70%) DNS
4 35 (12.96%) SAN
5 25 (9.26%) VPN
6 22 (8.15%) DHCP
7 18 (6.67%) LAN
7 18 (6.67%) VoIP
8 17 (6.30%) WAN
9 14 (5.19%) 3G
10 13 (4.81%) DSL
10 13 (4.81%) HSPA
11 12 (4.44%) Internet
12 10 (3.70%) Wireless
13 8 (2.96%) Cisco Nexus
14 6 (2.22%) Remote Desktop
14 6 (2.22%) Unified Communications
15 5 (1.85%) Wi-Fi
16 4 (1.48%) Cisco ASA
16 4 (1.48%) SDH
Database & Business Intelligence
1 11 (4.07%) SQL Server
2 1 (0.37%) BusinessObjects
2 1 (0.37%) MySQL
2 1 (0.37%) Oracle Database
2 1 (0.37%) SQL Server 2008
2 1 (0.37%) SQL Server 2012
General
1 19 (7.04%) Finance
2 14 (5.19%) Telecoms
3 5 (1.85%) Manufacturing
4 3 (1.11%) Law
4 3 (1.11%) Retail
5 2 (0.74%) Banking
5 2 (0.74%) Electronics
5 2 (0.74%) Marketing
5 2 (0.74%) Russian Language
6 1 (0.37%) Back Office
6 1 (0.37%) Games
6 1 (0.37%) Legal
6 1 (0.37%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (1.85%) HTML
2 1 (0.37%) LAMP
2 1 (0.37%) Software Packaging
Miscellaneous
1 31 (11.48%) Analytical Skills
2 29 (10.74%) Blackberry
2 29 (10.74%) Driving Licence
3 8 (2.96%) iPhone
4 7 (2.59%) FlexPod
4 7 (2.59%) iPad
4 7 (2.59%) Replication
5 6 (2.22%) Data Centre
6 5 (1.85%) VCE vBlock
7 4 (1.48%) NHS
7 4 (1.48%) PDA
8 3 (1.11%) Enterprise Storage
9 2 (0.74%) 3D Printing
9 2 (0.74%) Client/Server
9 2 (0.74%) Clustering
9 2 (0.74%) Enterprise Cloud
9 2 (0.74%) Enterprise Software
9 2 (0.74%) Handset
9 2 (0.74%) User Experience
10 1 (0.37%) PACS
Operating Systems
1 220 (81.48%) Windows
2 109 (40.37%) Windows Server 2008
3 95 (35.19%) Windows Server
4 84 (31.11%) Windows Server 2012
5 59 (21.85%) Windows 7
6 57 (21.11%) Windows 8
7 45 (16.67%) Windows Server 2003
8 38 (14.07%) Windows XP
9 31 (11.48%) Linux
10 25 (9.26%) Mac OS X
11 13 (4.81%) CentOS
11 13 (4.81%) Red Hat Enterprise Linux
11 13 (4.81%) Windows Vista
12 12 (4.44%) Mac OS
13 10 (3.70%) Android
13 10 (3.70%) Debian
13 10 (3.70%) Ubuntu
14 9 (3.33%) Windows 10
15 7 (2.59%) Unix
16 5 (1.85%) Data ONTAP
Processes & Methodologies
1 53 (19.63%) ITIL
2 20 (7.41%) ITSM
3 18 (6.67%) Mentoring
4 14 (5.19%) Root Cause Analysis
5 11 (4.07%) Service Management
6 8 (2.96%) Incident Management
6 8 (2.96%) Risk Analysis
6 8 (2.96%) Time Management
7 7 (2.59%) Server Patching
8 6 (2.22%) Disaster Recovery
8 6 (2.22%) Network Management
8 6 (2.22%) Ticket Management
9 5 (1.85%) Fault Management
9 5 (1.85%) Service Delivery
10 4 (1.48%) Asset Management
10 4 (1.48%) CRM
11 3 (1.11%) Agile Software Development
11 3 (1.11%) B2B
11 3 (1.11%) Data Protection
11 3 (1.11%) Problem Management
Programming Languages
1 13 (4.81%) C
1 13 (4.81%) SQL
2 9 (3.33%) C++
2 9 (3.33%) VBA
3 2 (0.74%) PowerShell
4 1 (0.37%) Perl
Qualifications
1 51 (18.89%) Microsoft Certification
2 28 (10.37%) MCSA
3 22 (8.15%) MCP
4 21 (7.78%) Cisco Certification
4 21 (7.78%) Degree
5 18 (6.67%) CCNA
6 17 (6.30%) Security Cleared
7 15 (5.56%) SC Cleared
8 13 (4.81%) MCSE
9 10 (3.70%) Citrix Certification
9 10 (3.70%) MCTS
10 9 (3.33%) CCA
11 7 (2.59%) ITIL Foundation Certificate
11 7 (2.59%) VMware Certified Professional (VCP)
12 6 (2.22%) MCDST
12 6 (2.22%) MCITP
13 5 (1.85%) CCNP
14 4 (1.48%) Network+ Certification
15 3 (1.11%) A+ Certification
15 3 (1.11%) MOS
Quality Assurance & Compliance
1 49 (18.15%) SLA
2 2 (0.74%) ISO/IEC 27001
3 1 (0.37%) DICOM
3 1 (0.37%) PCI DSS
System Software
1 163 (60.37%) Active Directory
2 35 (12.96%) Hyper-V
2 35 (12.96%) VMware Infrastructure
3 20 (7.41%) Terminal Services
4 13 (4.81%) vSphere
5 9 (3.33%) XenApp
6 6 (2.22%) VMware ESX
6 6 (2.22%) XenDesktop
7 4 (1.48%) VMware ESXi
8 1 (0.37%) Firmware
8 1 (0.37%) Microsoft App-V
8 1 (0.37%) XenServer
Systems Management
1 16 (5.93%) SCCM
2 6 (2.22%) Cisco UCCX
3 4 (1.48%) Backup Exec
4 3 (1.11%) Cisco CUCM
4 3 (1.11%) Norton AntiVirus
5 2 (0.74%) SCVMM
5 2 (0.74%) Systems Management Server (SMS)
6 1 (0.37%) CiscoWorks
6 1 (0.37%) EdgeSight
6 1 (0.37%) NetBackup
6 1 (0.37%) SCOM
Vendors
1 163 (60.37%) Microsoft
2 79 (29.26%) VMware
3 66 (24.44%) Citrix
4 57 (21.11%) Cisco
5 16 (5.93%) HP
6 15 (5.56%) NetApp
7 14 (5.19%) Juniper
7 14 (5.19%) Red Hat
8 13 (4.81%) BT
9 7 (2.59%) Apple
9 7 (2.59%) LANDesk
10 6 (2.22%) EMC
10 6 (2.22%) Symantec
11 5 (1.85%) Dell
11 5 (1.85%) Nortel
11 5 (1.85%) WatchGuard
12 4 (1.48%) Ciena
12 4 (1.48%) Sophos
13 3 (1.11%) Meraki
13 3 (1.11%) ThinPrint
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 17 hours ago
Reigate, Surrey
TLP Consultancy Ltd.
Salary: £30000 - £35000 per annum + package + car
Posted: 2 days ago
Burgess Hill, West Sussex
Polar Recruitment
Salary: £21000 - £23000 per annum + pension
Posted: 2 days ago
Maidenhead, Berkshire
Talent International
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Farnborough, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £27000 per annum
Posted: 3 days ago
Farnborough, Hampshire
Deerfoot IT Resources Ltd
Salary: £25000 - £28000 per annum
Posted: 4 days ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £26000 per annum + Benefits
Posted: 6 days ago