The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 324 307 371
Rank change year-on-year
-17 +64
Permanent jobs requiring a 2nd Line Support Engineer 113 98 71
As % of all permanent IT jobs located in the South East 0.54% 0.49% 0.32%
As % of the Job Titles category 0.57% 0.51% 0.33%
Number of salaries quoted 79 78 56
Average salary £27,000 £26,000 £29,000
Average salary % change year-on-year
+3.84% -10.34%
90% offered a salary of more than £24,000 £22,000 £24,500
10% offered a salary of more than £37,500 £31,300 £40,000
UK excluding London average salary £26,000 £25,500 £27,500
% change year-on-year
+1.96% -7.27%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19836 19086 21216
As % of all permanent IT jobs located in the South East 95.60% 94.67% 95.25%
Number of salaries quoted 16177 15276 18448
Average salary £41,500 £42,500 £40,000
Average salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £58,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 26 January 2015.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 47 £26,000 - 2
Hampshire -10 20 £27,000 +6.93% 7
Kent +6 17 £30,000 -7.69% 1
Surrey -3 13 £26,500 +7.07% 5
Buckinghamshire +1 8 £26,000 -5.45%
West Sussex -9 6 £24,500 -5.76% 2
Sussex - 2 £26,000 -
Oxfordshire -13 1 £27,500 +5.76% 1
Middlesex - 1 £39,000 - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 26 January 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 244 (85.61%) Windows
2 167 (58.60%) Microsoft
3 146 (51.23%) Active Directory
4 108 (37.89%) MS Exchange
5 87 (30.53%) Windows XP
6 85 (29.82%) Security Cleared
7 84 (29.47%) MS Excel
8 81 (28.42%) MS Office
9 75 (26.32%) Windows Server 2003
10 71 (24.91%) Windows 8
11 69 (24.21%) DV Cleared
12 63 (22.11%) Windows 7
13 62 (21.75%) Firewall
14 60 (21.05%) Blackberry
15 59 (20.70%) HP
15 59 (20.70%) Release Management
16 58 (20.35%) VMware
17 53 (18.60%) Fujitsu
17 53 (18.60%) Windows Server 2008
18 52 (18.25%) Windows 2000 Server
18 52 (18.25%) Exchange Server 2003
18 52 (18.25%) Cisco
18 52 (18.25%) Microsoft Certification
19 49 (17.19%) Exchange Server 2010
20 48 (16.84%) Windows Server 2012
21 47 (16.49%) SC Cleared
22 46 (16.14%) Blackberry Enterprise Server
23 45 (15.79%) McAfee
24 40 (14.04%) MCSE
24 40 (14.04%) ITIL

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 26 January 2015, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 108 (37.89%) MS Exchange
2 52 (18.25%) Exchange Server 2003
3 49 (17.19%) Exchange Server 2010
4 46 (16.14%) Blackberry Enterprise Server
5 30 (10.53%) Live Communications Server
6 22 (7.72%) Exchange Server 2007
7 16 (5.61%) Exchange Server 2000
8 15 (5.26%) Exchange Server 2013
9 10 (3.51%) IIS
10 3 (1.05%) CMS
10 3 (1.05%) Commerce Server
11 2 (0.70%) Lync
11 2 (0.70%) IBM Notes
11 2 (0.70%) Lotus Domino
11 2 (0.70%) Apache
12 1 (0.35%) SharePoint
12 1 (0.35%) SAS
Applications
1 84 (29.47%) MS Excel
2 81 (28.42%) MS Office
3 6 (2.11%) MS Visio
4 2 (0.70%) MS PowerPoint
Business Applications
1 1 (0.35%) Nortel Periphonics
Cloud Services
1 14 (4.91%) Office 365
2 1 (0.35%) SaaS
Communications & Networking
1 62 (21.75%) Firewall
2 32 (11.23%) Internet
3 28 (9.82%) LAN
4 26 (9.12%) TCP/IP
5 22 (7.72%) WAN
6 17 (5.96%) DNS
6 17 (5.96%) SAN
7 13 (4.56%) Cisco ASA
8 12 (4.21%) Ethernet
9 7 (2.46%) VPN
10 6 (2.11%) Intranet
10 6 (2.11%) VoIP
10 6 (2.11%) FCoE
10 6 (2.11%) Fibre Channel
10 6 (2.11%) Cisco Nexus
11 5 (1.75%) Cisco PIX
12 4 (1.40%) SMS
13 3 (1.05%) DHCP
13 3 (1.05%) SSL
13 3 (1.05%) NAS
Database & Business Intelligence
1 25 (8.77%) SQL Server
2 7 (2.46%) SQL Server 2005
2 7 (2.46%) SQL Server 2012
3 1 (0.35%) SQL Server Analysis Services
3 1 (0.35%) Informix
3 1 (0.35%) MS Access
3 1 (0.35%) Microsoft Analysis Services
Development Applications
1 6 (2.11%) Visual Studio
2 1 (0.35%) Team Foundation Server
General
1 36 (12.63%) Finance
2 34 (11.93%) Telecoms
3 32 (11.23%) Retail
4 2 (0.70%) Manufacturing
5 1 (0.35%) Banking
5 1 (0.35%) French Language
5 1 (0.35%) German Language
5 1 (0.35%) Spanish Language
Libraries, Frameworks & Software Standards
1 9 (3.16%) .NET
2 7 (2.46%) HTML
3 6 (2.11%) ASP.NET
4 3 (1.05%) .NET Framework
5 2 (0.70%) Spring
6 1 (0.35%) Flash
Miscellaneous
1 60 (21.05%) Blackberry
2 34 (11.93%) Clustering
3 22 (7.72%) Replication
4 11 (3.86%) Thin Client
4 11 (3.86%) Fat Client
4 11 (3.86%) Enterprise Software
5 8 (2.81%) Statistics
6 7 (2.46%) Analytical Skills
7 6 (2.11%) FlexPod
7 6 (2.11%) e-Health
8 4 (1.40%) Management Information System
9 3 (1.05%) Computer Science
10 2 (0.70%) PDA
10 2 (0.70%) Social Media
10 2 (0.70%) EPoS
10 2 (0.70%) Client/Server
10 2 (0.70%) Mainframe
11 1 (0.35%) E-Learning
11 1 (0.35%) IPTV
11 1 (0.35%) Data Protection Act
Operating Systems
1 244 (85.61%) Windows
2 87 (30.53%) Windows XP
3 75 (26.32%) Windows Server 2003
4 71 (24.91%) Windows 8
5 63 (22.11%) Windows 7
6 53 (18.60%) Windows Server 2008
7 52 (18.25%) Windows 2000 Server
8 48 (16.84%) Windows Server 2012
9 30 (10.53%) Linux
10 24 (8.42%) Mac OS X
11 12 (4.21%) Windows Vista
12 9 (3.16%) Mac OS
13 4 (1.40%) Apple iOS
14 2 (0.70%) UNIX
15 1 (0.35%) Android
Processes & Methodologies
1 59 (20.70%) Release Management
2 40 (14.04%) Software Deployment
2 40 (14.04%) ITIL
3 36 (12.63%) Software Distribution
4 34 (11.93%) High Availability
5 24 (8.42%) Problem Management
6 21 (7.37%) Root Cause Analysis
7 14 (4.91%) Incident Management
8 13 (4.56%) CRM
9 11 (3.86%) Kalman Filter
10 9 (3.16%) Change Management
11 8 (2.81%) Time Management
12 7 (2.46%) Service Delivery
13 6 (2.11%) Configuration Management
13 6 (2.11%) Risk Analysis
13 6 (2.11%) Disaster Recovery
13 6 (2.11%) Mentoring
13 6 (2.11%) Coaching
14 4 (1.40%) Mobile Device Management
15 3 (1.05%) Load Balancing
Programming Languages
1 16 (5.61%) SQL
2 7 (2.46%) C
2 7 (2.46%) C#
3 5 (1.75%) PowerShell
4 4 (1.40%) Java
5 2 (0.70%) Bash Shell
5 2 (0.70%) Python
6 1 (0.35%) VB
6 1 (0.35%) JavaScript
Qualifications
1 85 (29.82%) Security Cleared
2 69 (24.21%) DV Cleared
3 52 (18.25%) Microsoft Certification
4 47 (16.49%) SC Cleared
5 40 (14.04%) MCSE
6 29 (10.18%) CCNA
6 29 (10.18%) Cisco Certification
6 29 (10.18%) MCITP
7 28 (9.82%) MCP
8 16 (5.61%) MCSA
9 14 (4.91%) Degree
10 9 (3.16%) MCTS
11 6 (2.11%) VMware Certified Professional (VCP)
11 6 (2.11%) ITIL Foundation Certificate
12 5 (1.75%) JNCIA
12 5 (1.75%) CCSA
13 3 (1.05%) SAP Certification
14 1 (0.35%) A+ Certification
14 1 (0.35%) ITIL Certification
Quality Assurance & Compliance
1 34 (11.93%) SLA
2 6 (2.11%) PCI DSS
3 3 (1.05%) ISO 9001
3 3 (1.05%) ISO/IEC 27001
4 2 (0.70%) QA
System Software
1 146 (51.23%) Active Directory
2 40 (14.04%) VMware Infrastructure
3 22 (7.72%) XenApp
4 20 (7.02%) Hyper-V
5 11 (3.86%) Terminal Services
6 7 (2.46%) vSphere
7 4 (1.40%) Citrix Presentation Server
8 3 (1.05%) VMware ESX
9 2 (0.70%) Microsoft Virtual Server
10 1 (0.35%) VMware Server
10 1 (0.35%) VMware ESXi
10 1 (0.35%) XenDesktop
Systems Management
1 39 (13.68%) OpenView Configuration Management
2 35 (12.28%) Systems Management Server (SMS)
3 30 (10.53%) SCCM
4 24 (8.42%) SCOM
5 12 (4.21%) Backup Exec
6 10 (3.51%) Norton AntiVirus
7 1 (0.35%) Cisco IPCC
Vendors
1 167 (58.60%) Microsoft
2 59 (20.70%) HP
3 58 (20.35%) VMware
4 53 (18.60%) Fujitsu
5 52 (18.25%) Cisco
6 45 (15.79%) McAfee
7 38 (13.33%) Citrix
8 37 (12.98%) Sophos
9 19 (6.67%) Apple
9 19 (6.67%) Symantec
10 16 (5.61%) Avaya
11 15 (5.26%) SonicWALL
12 11 (3.86%) Veeam
13 9 (3.16%) Dell
14 8 (2.81%) IBM
15 7 (2.46%) NetApp
15 7 (2.46%) Blue Coat
15 7 (2.46%) Websense
15 7 (2.46%) Clearswift
15 7 (2.46%) F5
Wokingham, Berkshire
Nationwide People Ltd
Salary: £22000 - £33000 Per Annum + Good Benefits
Posted: 6 hours ago
Banbury
Spectrum IT
Salary: £18000 per annum + Healthcare scheme
Posted: 6 hours ago
Basingstoke
Capita - ITPS
Salary: £25000 - £30000 per annum + Benefits
Posted: 7 hours ago
Kent
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Benefits
Posted: 8 hours ago
Fareham
Computer Futures
Salary: £30000 - £31000 per annum + competitive
Posted: 9 hours ago
Guildford
Harrington Starr
Salary: £24252 - £33225 per annum + benefits
Posted: 2 days ago
Middlesex
TLP Consultancy Ltd.
Salary: £23000 - £26000 per annum
Posted: 3 days ago
Berkshire
Lorien Resourcing
Salary: Benefits Package
Posted: 3 days ago
Walton-On-Thames, Surrey
IT Support Desk Limited
Salary: From £18,000 to £25,000 per annum
Posted: 3 days ago
Farnborough, Hampshire
Coal IT Services
Salary: From £20,000 to £30,000 per annum
Posted: 3 days ago
Crawley, West Sussex
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: 4 days ago
Guildford, Surrey
Evolution Recruitment Solutions
Salary: Circa 18-30K NEG
Posted: 4 days ago
Petersfield, Hampshire
Circle Recruitment
Salary: £20000 - £30000 per annum
Posted: 4 days ago
Basingstoke, Hampshire
Owen Daniels Consultancy
Salary: From £24,000 to £26,000 per annum
Posted: 6 days ago
Hampshire
Greywood Associates Limited
Salary: £20000 - £30000 per annum
Posted: 13 days ago
Fareham, Hampshire
Vohkus
Salary: Up to £30,000 per annum depending on experience + benefits
Posted: 14 days ago
Chichester
Nigel Frank International Limited - Newcastle
Salary: £18000 - £22000 per annum + Package
Posted: 18 days ago