The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 310 311 348
Rank change year-on-year
+1 +37
Permanent jobs requiring a 2nd Line Support Engineer 138 178 131
As % of all permanent IT jobs located in the South East 0.71% 0.83% 0.55%
As % of the Job Titles category 0.74% 0.85% 0.58%
Number of salaries quoted 127 145 119
Average salary £26,000 £26,500 £25,000
Average salary % change year-on-year
-1.88% +6.00%
90% offered a salary of more than £22,500 £22,000 £21,500
10% offered a salary of more than £32,200 £35,000 £35,000
UK excluding London average salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18695 20824 22782
As % of all permanent IT jobs located in the South East 96.78% 96.96% 96.39%
Number of salaries quoted 15910 16682 18189
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 29 April 2016.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +42 49 £25,500 +2.00% 4
Berkshire +9 33 £26,000 - 4
Surrey -10 33 £29,000 +9.43% 2
Buckinghamshire +24 10 £24,250 -11.81%
Oxfordshire -29 5 £28,500 +29.54% 1
Kent -32 3 £29,500 -1.66%
Middlesex +13 2 £24,500 -5.76%
West Sussex -14 2 £22,500 - 1
Home Counties - 1 £30,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 29 April 2016, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 227 (85.02%) Windows
2 162 (60.67%) Microsoft
3 160 (59.93%) Active Directory
4 124 (46.44%) MS Exchange
5 100 (37.45%) Windows Server
6 98 (36.70%) MS Excel
6 98 (36.70%) Windows Server 2008
7 94 (35.21%) VMware
8 92 (34.46%) Windows Server 2012
9 79 (29.59%) Windows 7
10 77 (28.84%) Citrix
11 74 (27.72%) Exchange Server 2010
12 72 (26.97%) SLA
13 66 (24.72%) Windows 8
14 63 (23.60%) Cisco
15 58 (21.72%) Microsoft Certification
15 58 (21.72%) ITIL
16 57 (21.35%) VMware Infrastructure
17 49 (18.35%) Office 365
18 46 (17.23%) Exchange Server 2013
19 45 (16.85%) Firewall
20 42 (15.73%) Windows Server 2003
20 42 (15.73%) MS Office
21 41 (15.36%) DNS
22 37 (13.86%) Windows XP
23 36 (13.48%) Hyper-V
24 35 (13.11%) Exchange Server 2007
24 35 (13.11%) SAN
25 34 (12.73%) TCP/IP
25 34 (12.73%) Driving Licence

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 29 April 2016, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 124 (46.44%) MS Exchange
2 74 (27.72%) Exchange Server 2010
3 46 (17.23%) Exchange Server 2013
4 35 (13.11%) Exchange Server 2007
5 25 (9.36%) SharePoint
6 17 (6.37%) SharePoint Server
7 12 (4.49%) Exchange Server 2003
8 6 (2.25%) Blackberry Enterprise Server
9 4 (1.50%) IIS
10 2 (0.75%) SharePoint 2010
10 2 (0.75%) Skype for Business
11 1 (0.37%) Apache
11 1 (0.37%) Exchange Server 2000
11 1 (0.37%) IBM Notes
11 1 (0.37%) SharePoint 2013
11 1 (0.37%) Tomcat
Applications
1 98 (36.70%) MS Excel
2 42 (15.73%) MS Office
3 1 (0.37%) Adobe Creative Suite
3 1 (0.37%) S-PLUS
Business Applications
1 3 (1.12%) SAP Oil and Gas
2 1 (0.37%) Dynamics NAV
Cloud Services
1 49 (18.35%) Office 365
2 1 (0.37%) IaaS
2 1 (0.37%) PaaS
2 1 (0.37%) SaaS
Communications & Networking
1 45 (16.85%) Firewall
2 41 (15.36%) DNS
3 35 (13.11%) SAN
4 34 (12.73%) TCP/IP
5 22 (8.24%) VPN
6 18 (6.74%) DHCP
6 18 (6.74%) VoIP
7 16 (5.99%) WAN
8 15 (5.62%) LAN
9 14 (5.24%) 3G
10 13 (4.87%) DSL
10 13 (4.87%) HSPA
11 11 (4.12%) Wireless
12 7 (2.62%) Wi-Fi
13 6 (2.25%) Cisco Nexus
13 6 (2.25%) NAS
14 5 (1.87%) ADSL
14 5 (1.87%) iSCSI
15 3 (1.12%) Cisco ASA
15 3 (1.12%) VLAN
Database & Business Intelligence
1 16 (5.99%) SQL Server
2 4 (1.50%) MySQL
2 4 (1.50%) SQL Server 2012
3 2 (0.75%) SQL Server 2005
3 2 (0.75%) SQL Server 2008
General
1 14 (5.24%) Finance
2 11 (4.12%) Telecoms
3 7 (2.62%) Manufacturing
4 4 (1.50%) Retail
5 3 (1.12%) Electronics
5 3 (1.12%) Law
5 3 (1.12%) Marketing
6 1 (0.37%) Back Office
6 1 (0.37%) Banking
6 1 (0.37%) Games
6 1 (0.37%) Legal
6 1 (0.37%) Pharmaceutical
6 1 (0.37%) Russian Language
Libraries, Frameworks & Software Standards
1 5 (1.87%) HTML
2 4 (1.50%) Web Services
3 1 (0.37%) COM
3 1 (0.37%) Software Packaging
Miscellaneous
1 34 (12.73%) Driving Licence
2 18 (6.74%) Analytical Skills
3 10 (3.75%) Replication
4 7 (2.62%) Blackberry
4 7 (2.62%) Data Centre
5 6 (2.25%) FlexPod
6 5 (1.87%) VCE vBlock
7 4 (1.50%) NHS
7 4 (1.50%) User Experience
8 3 (1.12%) Enterprise Storage
9 2 (0.75%) Client/Server
9 2 (0.75%) Computer Science
9 2 (0.75%) Management Information System
9 2 (0.75%) Video Conferencing
10 1 (0.37%) e-Health
10 1 (0.37%) EPoS
10 1 (0.37%) Handset
10 1 (0.37%) iPhone
10 1 (0.37%) PACS
10 1 (0.37%) PDA
Operating Systems
1 227 (85.02%) Windows
2 100 (37.45%) Windows Server
3 98 (36.70%) Windows Server 2008
4 92 (34.46%) Windows Server 2012
5 79 (29.59%) Windows 7
6 66 (24.72%) Windows 8
7 42 (15.73%) Windows Server 2003
8 37 (13.86%) Windows XP
9 28 (10.49%) Linux
10 24 (8.99%) Mac OS X
11 21 (7.87%) Windows 10
12 14 (5.24%) Unix
12 14 (5.24%) Windows Vista
13 7 (2.62%) Android
14 5 (1.87%) Apple iOS
14 5 (1.87%) Windows 2000 Server
15 4 (1.50%) Data ONTAP
16 3 (1.12%) Mac OS
17 2 (0.75%) CentOS
17 2 (0.75%) Red Hat Enterprise Linux
Processes & Methodologies
1 58 (21.72%) ITIL
2 26 (9.74%) Mentoring
3 16 (5.99%) ITSM
4 14 (5.24%) Ticket Management
5 12 (4.49%) Root Cause Analysis
6 10 (3.75%) Incident Management
7 9 (3.37%) Service Management
8 8 (3.00%) Network Management
8 8 (3.00%) Service Delivery
8 8 (3.00%) Time Management
9 7 (2.62%) Software Deployment
10 6 (2.25%) Risk Analysis
11 5 (1.87%) Change Management
11 5 (1.87%) CRM
11 5 (1.87%) Kalman Filter
11 5 (1.87%) Migration
12 3 (1.12%) Business Intelligence
12 3 (1.12%) Disaster Recovery
12 3 (1.12%) Email Filtering
12 3 (1.12%) Web Filtering
Programming Languages
1 17 (6.37%) SQL
2 4 (1.50%) C++
2 4 (1.50%) PowerShell
2 4 (1.50%) VBA
3 3 (1.12%) C
4 1 (0.37%) Java
4 1 (0.37%) Perl
4 1 (0.37%) VB
Qualifications
1 58 (21.72%) Microsoft Certification
2 27 (10.11%) Cisco Certification
2 27 (10.11%) MCSA
3 26 (9.74%) CCNA
4 23 (8.61%) Security Cleared
5 20 (7.49%) SC Cleared
6 16 (5.99%) Citrix Certification
6 16 (5.99%) Degree
7 15 (5.62%) CCA
7 15 (5.62%) ITIL Foundation Certificate
7 15 (5.62%) MCTS
7 15 (5.62%) VMware Certified Professional (VCP)
8 9 (3.37%) MCP
8 9 (3.37%) MCSE
9 6 (2.25%) MCDST
10 3 (1.12%) CCNP
10 3 (1.12%) MCITP
11 2 (0.75%) Network+ Certification
12 1 (0.37%) CCVP
12 1 (0.37%) ITIL Certification
Quality Assurance & Compliance
1 72 (26.97%) SLA
2 3 (1.12%) QA
3 1 (0.37%) COBIT
3 1 (0.37%) DICOM
3 1 (0.37%) PCI DSS
3 1 (0.37%) Sarbanes-Oxley
System Software
1 160 (59.93%) Active Directory
2 57 (21.35%) VMware Infrastructure
3 36 (13.48%) Hyper-V
4 16 (5.99%) Terminal Services
5 11 (4.12%) vSphere
6 8 (3.00%) XenApp
7 6 (2.25%) VMware ESX
8 5 (1.87%) VMware ESXi
8 5 (1.87%) XenDesktop
9 2 (0.75%) XenServer
10 1 (0.37%) Firmware
10 1 (0.37%) Microsoft App-V
10 1 (0.37%) Xen
Systems Management
1 20 (7.49%) SCCM
2 7 (2.62%) SCSM
3 6 (2.25%) Backup Exec
4 3 (1.12%) Norton AntiVirus
5 2 (0.75%) Cisco UCCX
5 2 (0.75%) NetBackup
6 1 (0.37%) EdgeSight
6 1 (0.37%) Legato
6 1 (0.37%) SCOM
6 1 (0.37%) SCVMM
6 1 (0.37%) Simpana
6 1 (0.37%) Symantec Endpoint Protection
6 1 (0.37%) Systems Management Server (SMS)
Vendors
1 162 (60.67%) Microsoft
2 94 (35.21%) VMware
3 77 (28.84%) Citrix
4 63 (23.60%) Cisco
5 33 (12.36%) HP
6 22 (8.24%) NetApp
7 15 (5.62%) EMC
8 14 (5.24%) Juniper
9 13 (4.87%) BT
10 8 (3.00%) Apple
10 8 (3.00%) Veeam
11 7 (2.62%) SolarWinds
12 6 (2.25%) Symantec
13 4 (1.50%) Dell
13 4 (1.50%) IBM
14 3 (1.12%) Nortel
14 3 (1.12%) Red Hat
14 3 (1.12%) SAP
15 2 (0.75%) CheckPoint
15 2 (0.75%) Intel Security
Newbury, Berkshire
Redrock Consulting Ltd
Salary: £25000 - £26000 per annum + Impressive Bens Package
Posted: 17 hours ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: 17 hours ago
Woking, Surrey
IT Lab
Salary: From £22,000 to £28,000 per annum
Posted: 22 hours ago
Fareham, Hampshire
Global Technology Solutions Ltd
Salary: £27000 - £28000 per annum + Benefits
Posted: Yesterday
Southampton, Hampshire
ninesharp
Salary: £20000 - £22000 per annum + 25 Days Holiday, Healthcare
Posted: Yesterday
Redhill, Surrey
TLP Consultancy Ltd.
Salary: Neg
Posted: 2 days ago
Kidlington, Oxfordshire
MARS Technical Recruitment
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 2 days ago
Wokingham, Berkshire
Nationwide People Ltd
Salary: £25000 - £34000 Per Annum + Good Benefits
Posted: 3 days ago
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 4 days ago
Newbury
Hays Specialist Recruitment
Salary: £20000.00 - £30000.00 per annum + Benefits and Training
Posted: 9 days ago
Haywards Heath
Bluefire Consulting
Salary: £22000 - £25000 per annum
Posted: 23 days ago