The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 311 283 369
Rank change year-on-year
-28 +86
Permanent jobs requiring a 2nd Line Support Engineer 140 148 72
As % of all permanent IT jobs located in the South East 0.62% 0.66% 0.31%
As % of the Job Titles category 0.65% 0.70% 0.32%
Number of salaries quoted 105 133 47
Average salary £25,000 £28,000 £25,500
Average salary % change year-on-year
-10.71% +9.80%
90% offered a salary of more than £22,500 £22,500 £22,000
10% offered a salary of more than £35,000 £40,000 £33,250
UK excluding London average salary £25,000 £26,000 £25,500
% change year-on-year
-3.84% +1.96%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21537 21244 22260
As % of all permanent IT jobs located in the South East 94.73% 95.04% 95.46%
Number of salaries quoted 17353 17586 19014
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,472 £38,500
% change year-on-year
+3.97% -0.07%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 10 July 2014.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -12 42 £29,000 -3.33% 1
Surrey +18 25 £22,500 -25.00% 2
Hampshire -6 20 £23,750 -20.83% 3
West Sussex - 17 £25,000 - 1
Oxfordshire +6 16 £30,500 +24.48% 2
East Sussex -23 11 £35,000 +55.55% 1
Buckinghamshire -10 5 £24,000 -4.00%
Kent -36 4 £28,750 -4.16%
Middlesex - 1 £21,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 10 July 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 181 (79.39%) Windows
2 123 (53.95%) Microsoft
3 100 (43.86%) Active Directory
4 90 (39.47%) MS Exchange
5 86 (37.72%) MS Excel
6 82 (35.96%) Microsoft Certification
7 76 (33.33%) Windows Server 2008
8 69 (30.26%) Firewall
9 65 (28.51%) Windows 7
10 55 (24.12%) MCSE
11 52 (22.81%) Cisco
11 52 (22.81%) Windows Server 2003
12 47 (20.61%) VMware
13 41 (17.98%) Apple
13 41 (17.98%) Windows 8
14 39 (17.11%) TCP/IP
14 39 (17.11%) Windows XP
15 38 (16.67%) MCTS
16 37 (16.23%) MCSA
16 37 (16.23%) MS Office
16 37 (16.23%) MCP
17 36 (15.79%) CCNA
17 36 (15.79%) Cisco Certification
17 36 (15.79%) Symantec
18 34 (14.91%) ITIL
19 33 (14.47%) HP
20 32 (14.04%) DNS
20 32 (14.04%) MCITP
21 30 (13.16%) Security Cleared
22 29 (12.72%) VMware Infrastructure

2nd Line Support Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 10 July 2014, IT jobs across the South East region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 90 (39.47%) MS Exchange
2 24 (10.53%) Exchange Server 2010
3 23 (10.09%) Blackberry Enterprise Server
3 23 (10.09%) SharePoint
4 13 (5.70%) Exchange Server 2003
5 12 (5.26%) Exchange Server 2000
6 8 (3.51%) Live Communications Server
7 7 (3.07%) Exchange Server 2007
8 5 (2.19%) K2 blackpearl
8 5 (2.19%) WebSphere
9 4 (1.75%) IBM Notes
9 4 (1.75%) Exchange Server 2013
10 3 (1.32%) Lync
10 3 (1.32%) IIS
11 2 (0.88%) SharePoint 2010
Applications
1 86 (37.72%) MS Excel
2 37 (16.23%) MS Office
3 9 (3.95%) MS Visio
4 6 (2.63%) MS PowerPoint
Cloud Services
1 15 (6.58%) Microsoft Azure
2 2 (0.88%) Google Apps
3 1 (0.44%) Cloud Computing
Communications & Networking
1 69 (30.26%) Firewall
2 39 (17.11%) TCP/IP
3 32 (14.04%) DNS
4 28 (12.28%) LAN
5 26 (11.40%) SAN
6 24 (10.53%) WAN
7 21 (9.21%) DHCP
8 15 (6.58%) VPN
8 15 (6.58%) Wireless
9 13 (5.70%) ADSL
10 12 (5.26%) Internet
11 8 (3.51%) VoIP
12 7 (3.07%) MPLS
12 7 (3.07%) BGP
12 7 (3.07%) VLAN
13 5 (2.19%) IPsec
14 4 (1.75%) Network Security
14 4 (1.75%) Wi-Fi
15 2 (0.88%) Cisco ASA
15 2 (0.88%) NAS
Database & Business Intelligence
1 17 (7.46%) SQL Server
2 5 (2.19%) Oracle Database
3 3 (1.32%) SQL Server 2012
General
1 12 (5.26%) Telecoms
2 5 (2.19%) Finance
2 5 (2.19%) Retail
3 3 (1.32%) Manufacturing
4 2 (0.88%) Italian Language
5 1 (0.44%) French Language
5 1 (0.44%) German Language
5 1 (0.44%) Military
5 1 (0.44%) Legal
Libraries, Frameworks & Software Standards
1 3 (1.32%) .NET
1 3 (1.32%) ASP.NET
Miscellaneous
1 27 (11.84%) Blackberry
2 19 (8.33%) Clustering
3 8 (3.51%) Thin Client
3 8 (3.51%) Fat Client
3 8 (3.51%) Enterprise Software
4 6 (2.63%) PDA
5 1 (0.44%) Mathematics
5 1 (0.44%) Computer Science
5 1 (0.44%) Video Conferencing
5 1 (0.44%) iPhone
5 1 (0.44%) Social Media
5 1 (0.44%) iPad
5 1 (0.44%) Client/Server
5 1 (0.44%) Smartphone
Operating Systems
1 181 (79.39%) Windows
2 76 (33.33%) Windows Server 2008
3 65 (28.51%) Windows 7
4 52 (22.81%) Windows Server 2003
5 41 (17.98%) Windows 8
6 39 (17.11%) Windows XP
7 27 (11.84%) Windows Server 2012
8 25 (10.96%) Linux
9 17 (7.46%) Mac OS X
10 12 (5.26%) Windows 2000 Server
11 8 (3.51%) Windows Vista
12 6 (2.63%) UNIX
13 5 (2.19%) Red Hat Enterprise Linux
14 4 (1.75%) Mac OS
15 3 (1.32%) Solaris
15 3 (1.32%) AIX
15 3 (1.32%) Windows 2000
16 2 (0.88%) HPUX
16 2 (0.88%) IRIX
17 1 (0.44%) Ubuntu
Processes & Methodologies
1 34 (14.91%) ITIL
2 17 (7.46%) Problem Management
3 9 (3.95%) Incident Management
3 9 (3.95%) High Availability
4 7 (3.07%) Configuration Management
5 6 (2.63%) Service Management
6 5 (2.19%) Knowledge Management
6 5 (2.19%) Time Management
7 4 (1.75%) Change Control
7 4 (1.75%) Software Deployment
7 4 (1.75%) Software Testing
7 4 (1.75%) Risk Management
7 4 (1.75%) Technical Architecture
7 4 (1.75%) Service Delivery
7 4 (1.75%) CRM
8 3 (1.32%) Disaster Recovery
8 3 (1.32%) Load Balancing
8 3 (1.32%) Network Management
9 2 (0.88%) Logistics
9 2 (0.88%) Release Management
Programming Languages
1 21 (9.21%) SQL
2 8 (3.51%) PowerShell
3 5 (2.19%) C
3 5 (2.19%) VBScript
4 3 (1.32%) Java
5 1 (0.44%) Google Apps Script
5 1 (0.44%) VB
5 1 (0.44%) Python
Qualifications
1 82 (35.96%) Microsoft Certification
2 55 (24.12%) MCSE
3 38 (16.67%) MCTS
4 37 (16.23%) MCP
4 37 (16.23%) MCSA
5 36 (15.79%) CCNA
5 36 (15.79%) Cisco Certification
6 32 (14.04%) MCITP
7 30 (13.16%) Security Cleared
8 24 (10.53%) SC Cleared
9 22 (9.65%) DV Cleared
10 6 (2.63%) A+ Certification
10 6 (2.63%) ITIL Certification
11 5 (2.19%) Degree
12 2 (0.88%) Check Point Certification
12 2 (0.88%) MCDST
13 1 (0.44%) CCSA
13 1 (0.44%) VMware Certified Professional (VCP)
13 1 (0.44%) JNCIA
13 1 (0.44%) CCNP
Quality Assurance & Compliance
1 23 (10.09%) SLA
2 2 (0.88%) ISO/IEC 27001
System Software
1 100 (43.86%) Active Directory
2 29 (12.72%) VMware Infrastructure
3 11 (4.82%) XenApp
4 7 (3.07%) Hyper-V
5 6 (2.63%) XenDesktop
6 5 (2.19%) Microsoft App-V
6 5 (2.19%) Terminal Services
7 3 (1.32%) VMware ESXi
8 1 (0.44%) VMware ESX
8 1 (0.44%) Terminal Server
8 1 (0.44%) Citrix Presentation Server
Systems Management
1 21 (9.21%) Backup Exec
2 20 (8.77%) Norton AntiVirus
3 13 (5.70%) SCCM
4 9 (3.95%) OpenView Configuration Management
5 6 (2.63%) Systems Management Server (SMS)
5 6 (2.63%) NetBackup
6 5 (2.19%) OpenView
6 5 (2.19%) Tivoli
6 5 (2.19%) MOM
7 1 (0.44%) WSUS
Vendors
1 123 (53.95%) Microsoft
2 52 (22.81%) Cisco
3 47 (20.61%) VMware
4 41 (17.98%) Apple
5 36 (15.79%) Symantec
6 33 (14.47%) HP
7 28 (12.28%) Citrix
8 18 (7.89%) Veeam
9 16 (7.02%) Juniper
10 15 (6.58%) EMC
10 15 (6.58%) Meru Networks
11 12 (5.26%) Avaya
12 10 (4.39%) Fujitsu
13 7 (3.07%) McAfee
14 6 (2.63%) IBM
14 6 (2.63%) Lumension
15 5 (2.19%) Oracle
15 5 (2.19%) Dell
15 5 (2.19%) Veritas
15 5 (2.19%) Red Hat
Abingdon, Oxfordshire
RM Education
Salary: £24k - £28k per annum + £1k bonus
Posted: Yesterday
Crawley, West Sussex
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: 2 days ago
Liphook, Hampshire
@ITS
Salary: From £25,000 to £30,000 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
TELSTRA Associates
Salary: From £30,000 to £35,000 per annum £30-35k+
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Posted: 4 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £28,000 to £33,000 per annum
Posted: 6 days ago
Hampshire
Venn Group - UK
Salary: 30000 Per Annum
Posted: 9 days ago
Farnborough
Recruitment Genius
Salary: £18000 - £25000 per annum
Posted: 23 days ago
Abingdon, Oxfordshire
RM Education
Salary: £24000 - £28000 per annum + £1k bonus
Posted: 27 days ago