The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 May 2016 with a comparison to same period over 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 295 293 327
Rank change year-on-year
-2 +34
Permanent jobs requiring a 2nd Line Support Engineer 141 173 144
As % of all permanent IT jobs located in the South East 0.77% 0.84% 0.62%
As % of the Job Titles category 0.79% 0.87% 0.65%
Number of salaries quoted 129 148 132
Median salary £26,500 £26,000 £25,000
Median salary % change year-on-year
+1.92% +4.00%
90% offered a salary of more than £22,500 £22,000 £22,000
10% offered a salary of more than £31,500 £35,000 £35,000
UK excluding London median salary £26,000 £25,000 £24,750
% change year-on-year
+4.00% +1.01%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17799 19951 22285
As % of all permanent IT jobs located in the South East 96.81% 97.06% 96.41%
Number of salaries quoted 15042 16057 17997
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in the South East

2nd Line Support Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the South East region.

2nd Line Support Engineer Salary Trend in the South East

2nd Line Support Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the South East region over the 3 months to 24 May 2016.

2nd Line Support Engineer Salary Histogram in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +33 52 £25,500 +2.00% 2
Berkshire +19 35 £28,000 +18.74% 2
Surrey -6 30 £29,000 +11.53% 3
Buckinghamshire +28 8 £23,250 -15.45% 1
Oxfordshire -22 8 £28,500 +29.54% 1
Middlesex +10 2 £28,500 +9.61% 1
East Sussex +5 2 £28,750 +8.49%
West Sussex -16 2 £22,500 -11.76%
Kent -23 2 £29,500 -1.66%
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 May 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Engineer in the job title.

1 220 (82.71%) Windows
2 161 (60.53%) Microsoft
3 152 (57.14%) Active Directory
4 109 (40.98%) MS Exchange
5 107 (40.23%) MS Excel
6 93 (34.96%) VMware
7 91 (34.21%) Windows Server
8 84 (31.58%) Windows Server 2008
9 83 (31.20%) Windows 7
10 82 (30.83%) SLA
10 82 (30.83%) Windows Server 2012
11 76 (28.57%) Citrix
12 67 (25.19%) Cisco
13 64 (24.06%) Microsoft Certification
13 64 (24.06%) Exchange Server 2010
14 63 (23.68%) Windows 8
14 63 (23.68%) ITIL
15 60 (22.56%) VMware Infrastructure
16 44 (16.54%) DNS
16 44 (16.54%) Office 365
17 43 (16.17%) Firewall
18 40 (15.04%) Exchange Server 2013
19 39 (14.66%) MS Office
20 36 (13.53%) TCP/IP
20 36 (13.53%) Windows Server 2003
21 35 (13.16%) HP
21 35 (13.16%) Hyper-V
21 35 (13.16%) Driving Licence
22 33 (12.41%) Windows XP
23 31 (11.65%) Linux

2nd Line Support Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 109 (40.98%) MS Exchange
2 64 (24.06%) Exchange Server 2010
3 40 (15.04%) Exchange Server 2013
4 30 (11.28%) Exchange Server 2007
5 18 (6.77%) SharePoint
6 14 (5.26%) SharePoint Server
7 8 (3.01%) Exchange Server 2003
8 5 (1.88%) IIS
9 3 (1.13%) Blackberry Enterprise Server
10 2 (0.75%) IBM Notes
10 2 (0.75%) Skype for Business
11 1 (0.38%) Exchange Server 2000
11 1 (0.38%) SharePoint 2013
Applications
1 107 (40.23%) MS Excel
2 39 (14.66%) MS Office
3 1 (0.38%) Adobe Creative Suite
3 1 (0.38%) S-PLUS
Business Applications
1 1 (0.38%) Dynamics NAV
1 1 (0.38%) SAP Oil and Gas
Cloud Services
1 44 (16.54%) Office 365
2 1 (0.38%) IaaS
2 1 (0.38%) PaaS
2 1 (0.38%) SaaS
Communications & Networking
1 44 (16.54%) DNS
2 43 (16.17%) Firewall
3 36 (13.53%) TCP/IP
4 29 (10.90%) SAN
5 21 (7.89%) DHCP
5 21 (7.89%) VPN
6 17 (6.39%) WAN
7 16 (6.02%) VoIP
8 13 (4.89%) 3G
8 13 (4.89%) LAN
9 12 (4.51%) DSL
9 12 (4.51%) HSPA
10 8 (3.01%) Wireless
11 7 (2.63%) ADSL
12 6 (2.26%) Cisco Nexus
12 6 (2.26%) NAS
12 6 (2.26%) Wi-Fi
13 5 (1.88%) Internet
13 5 (1.88%) SMTP
14 4 (1.50%) Cisco ASA
Database & Business Intelligence
1 20 (7.52%) SQL Server
2 4 (1.50%) MySQL
2 4 (1.50%) SQL Server 2012
3 2 (0.75%) SQL Server 2005
3 2 (0.75%) SQL Server 2008
General
1 12 (4.51%) Finance
2 9 (3.38%) Telecoms
3 8 (3.01%) Manufacturing
4 4 (1.50%) Retail
5 3 (1.13%) Law
6 2 (0.75%) Advertising
6 2 (0.75%) German Language
6 2 (0.75%) Marketing
7 1 (0.38%) Back Office
7 1 (0.38%) Banking
7 1 (0.38%) Electronics
7 1 (0.38%) Games
7 1 (0.38%) Legal
7 1 (0.38%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (1.88%) Web Services
2 4 (1.50%) HTML
3 1 (0.38%) COM
3 1 (0.38%) Software Packaging
3 1 (0.38%) X-Windows
Miscellaneous
1 35 (13.16%) Driving Licence
2 16 (6.02%) Analytical Skills
3 8 (3.01%) Replication
4 6 (2.26%) Data Centre
4 6 (2.26%) FlexPod
5 5 (1.88%) VCE vBlock
6 4 (1.50%) Blackberry
6 4 (1.50%) NHS
7 3 (1.13%) Computer Science
7 3 (1.13%) Enterprise Storage
7 3 (1.13%) User Experience
8 2 (0.75%) Client/Server
8 2 (0.75%) Management Information System
8 2 (0.75%) Video Conferencing
9 1 (0.38%) Chip and PIN
9 1 (0.38%) e-Health
9 1 (0.38%) EPoS
9 1 (0.38%) iPhone
9 1 (0.38%) PDA
9 1 (0.38%) Smartphone
Operating Systems
1 220 (82.71%) Windows
2 91 (34.21%) Windows Server
3 84 (31.58%) Windows Server 2008
4 83 (31.20%) Windows 7
5 82 (30.83%) Windows Server 2012
6 63 (23.68%) Windows 8
7 36 (13.53%) Windows Server 2003
8 33 (12.41%) Windows XP
9 31 (11.65%) Linux
10 28 (10.53%) Mac OS X
11 22 (8.27%) Windows 10
12 16 (6.02%) Unix
13 15 (5.64%) Windows Vista
14 7 (2.63%) Android
15 5 (1.88%) Apple iOS
16 4 (1.50%) Data ONTAP
16 4 (1.50%) Windows 2000 Server
17 3 (1.13%) HPUX
17 3 (1.13%) Mac OS
18 2 (0.75%) Solaris
Processes & Methodologies
1 63 (23.68%) ITIL
2 30 (11.28%) Mentoring
3 19 (7.14%) Ticket Management
4 14 (5.26%) ITSM
5 11 (4.14%) Root Cause Analysis
6 9 (3.38%) Incident Management
7 7 (2.63%) Kalman Filter
7 7 (2.63%) Service Delivery
7 7 (2.63%) Time Management
8 6 (2.26%) Change Management
8 6 (2.26%) Network Management
8 6 (2.26%) Risk Analysis
8 6 (2.26%) Service Management
8 6 (2.26%) Software Deployment
9 5 (1.88%) Email Filtering
9 5 (1.88%) Migration
9 5 (1.88%) Web Filtering
10 4 (1.50%) CRM
10 4 (1.50%) Data Protection
11 3 (1.13%) Business Intelligence
Programming Languages
1 18 (6.77%) SQL
2 5 (1.88%) PowerShell
3 4 (1.50%) C++
3 4 (1.50%) VBA
4 3 (1.13%) C
5 2 (0.75%) Java
5 2 (0.75%) VB
Qualifications
1 64 (24.06%) Microsoft Certification
2 30 (11.28%) Cisco Certification
2 30 (11.28%) MCSA
3 29 (10.90%) CCNA
4 22 (8.27%) Security Cleared
5 20 (7.52%) ITIL Foundation Certificate
5 20 (7.52%) MCTS
5 20 (7.52%) VMware Certified Professional (VCP)
6 19 (7.14%) CCA
6 19 (7.14%) Citrix Certification
6 19 (7.14%) SC Cleared
7 17 (6.39%) Degree
8 10 (3.76%) MCP
9 7 (2.63%) MCSE
10 4 (1.50%) MCDST
11 3 (1.13%) CCNP
11 3 (1.13%) DBS Check
11 3 (1.13%) MCITP
12 1 (0.38%) ITIL Certification
12 1 (0.38%) MOS
Quality Assurance & Compliance
1 82 (30.83%) SLA
2 3 (1.13%) QA
3 1 (0.38%) COBIT
3 1 (0.38%) PCI DSS
3 1 (0.38%) Sarbanes-Oxley
System Software
1 152 (57.14%) Active Directory
2 60 (22.56%) VMware Infrastructure
3 35 (13.16%) Hyper-V
4 12 (4.51%) Terminal Services
5 6 (2.26%) VMware ESX
5 6 (2.26%) vSphere
6 5 (1.88%) XenApp
7 3 (1.13%) VMware ESXi
8 2 (0.75%) XenDesktop
9 1 (0.38%) VMware Workstation
9 1 (0.38%) Xen
9 1 (0.38%) XenServer
Systems Management
1 21 (7.89%) SCCM
2 7 (2.63%) Backup Exec
2 7 (2.63%) SCSM
3 4 (1.50%) Norton AntiVirus
4 2 (0.75%) Cisco UCCX
5 1 (0.38%) Legato
5 1 (0.38%) NetBackup
5 1 (0.38%) SCVMM
5 1 (0.38%) Simpana
5 1 (0.38%) Symantec Endpoint Protection
5 1 (0.38%) Systems Management Server (SMS)
Vendors
1 161 (60.53%) Microsoft
2 93 (34.96%) VMware
3 76 (28.57%) Citrix
4 67 (25.19%) Cisco
5 35 (13.16%) HP
6 26 (9.77%) NetApp
7 20 (7.52%) EMC
8 14 (5.26%) Juniper
9 12 (4.51%) BT
10 8 (3.01%) Apple
10 8 (3.01%) Veeam
11 7 (2.63%) SolarWinds
12 5 (1.88%) IBM
12 5 (1.88%) Symantec
13 4 (1.50%) Dell
14 3 (1.13%) Google
14 3 (1.13%) Nortel
14 3 (1.13%) SonicWALL
15 2 (0.75%) Intel Security
15 2 (0.75%) Sun
Andover, Hampshire
Understanding Recruitment
Salary: £25000.00 - £28000.00 per annum + shift allowance, bens
Posted: 2 days ago
Abingdon, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000 - £28000.00 per annum + Benefits & Training
Posted: 5 days ago
Shepperton, Middlesex
Blue Juice Recruitment
Salary: From £17,000 to £23,000 per annum
Posted: 6 days ago
Marlow
Pro-Quest
Salary: 30000-35000 Per Annum + Pension + Healthcare + Life Ass + DenPlan
Posted: 13 days ago
Weybridge, Surrey
Sanderson
Salary: £25000.00 - £33000 per annum + Benefits
Posted: 13 days ago
Middlesex / West London
MillsHill
Salary: £34,000 per year
Posted: 15 days ago
Woking, Surrey
IT Lab
Salary: From £22,000 to £28,000 per annum
Posted: 26 days ago
Basingstoke
Spectrum IT
Salary: £25000 - £30000 per annum
Posted: 26 days ago