The table below looks at the statistics for the 2nd Line Support Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Technician in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Second Line Support Technician
Rank 448 455 444
Rank change year-on-year
+7 -11
Permanent jobs requiring a 2nd Line Support Technician 3 11 4
As % of all permanent IT jobs located in the South East 0.014% 0.046% 0.018%
As % of the Job Titles category 0.015% 0.049% 0.018%
Number of salaries quoted 3 6 4
Average salary £22,000 £25,500 £28,250
Average salary % change year-on-year
-13.72% -9.73%
UK excluding London average salary £21,500 £22,000 £22,500
% change year-on-year
-2.27% -2.22%
2nd Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20356 22430 21702
As % of all permanent IT jobs located in the South East 94.96% 94.77% 95.11%
Number of salaries quoted 16382 17934 17955
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

2nd Line Support Technician Jobs Demand Trend in the South East

2nd Line Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the South East region.

2nd Line Support Technician Salary Trend in the South East

2nd Line Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Technician within the South East region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire +10 2 £22,000 -
East Sussex -16 1 £25,500 -
2nd Line Support Technician
England

2nd Line Support Technician
Top 30 Related IT Skills in the South East

For the 6 months to 24 April 2015, IT jobs across the South East region that cited 2nd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title.

1 8 (80.00%) Windows
2 5 (50.00%) MS Office
2 5 (50.00%) Windows 7
3 4 (40.00%) Microsoft
3 4 (40.00%) Active Directory
4 3 (30.00%) TCP/IP
4 3 (30.00%) Linux
4 3 (30.00%) MS Excel
4 3 (30.00%) MS Exchange
4 3 (30.00%) VMware
4 3 (30.00%) Citrix
5 2 (20.00%) SLA
5 2 (20.00%) Windows XP
5 2 (20.00%) Internet
5 2 (20.00%) Video Conferencing
5 2 (20.00%) Lync
5 2 (20.00%) Incident Management
5 2 (20.00%) Spreadsheet
5 2 (20.00%) Software Distribution
6 1 (10.00%) ISO/IEC 27001
6 1 (10.00%) Fat Client
6 1 (10.00%) ISMS
6 1 (10.00%) Change Control
6 1 (10.00%) VMware Infrastructure
6 1 (10.00%) Network Management
6 1 (10.00%) Blackberry
6 1 (10.00%) Blackberry Enterprise Server
6 1 (10.00%) DNS
6 1 (10.00%) Dell
6 1 (10.00%) DHCP

2nd Line Support Technician
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2015, IT jobs across the South East region that cited 2nd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
2 2 (20.00%) Lync
3 1 (10.00%) Blackberry Enterprise Server
Applications
1 5 (50.00%) MS Office
2 3 (30.00%) MS Excel
3 2 (20.00%) Spreadsheet
Communications & Networking
1 3 (30.00%) TCP/IP
2 2 (20.00%) Internet
3 1 (10.00%) DHCP
3 1 (10.00%) DNS
General
1 1 (10.00%) Advertising
Libraries, Frameworks & Software Standards
1 1 (10.00%) Flash
Miscellaneous
1 2 (20.00%) Video Conferencing
2 1 (10.00%) Thin Client
2 1 (10.00%) Blackberry
2 1 (10.00%) Management Information System
2 1 (10.00%) Fat Client
Operating Systems
1 8 (80.00%) Windows
2 5 (50.00%) Windows 7
3 3 (30.00%) Linux
4 2 (20.00%) Windows XP
5 1 (10.00%) Windows Mobile
Processes & Methodologies
1 2 (20.00%) Incident Management
1 2 (20.00%) Software Distribution
2 1 (10.00%) ISMS
2 1 (10.00%) Network Management
2 1 (10.00%) Change Control
2 1 (10.00%) ITIL
2 1 (10.00%) Information Security Management
2 1 (10.00%) Security Management
2 1 (10.00%) Information Security
Qualifications
1 1 (10.00%) A+ Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
2 1 (10.00%) ISO/IEC 27001
System Software
1 4 (40.00%) Active Directory
2 1 (10.00%) VMware Infrastructure
Vendors
1 4 (40.00%) Microsoft
2 3 (30.00%) Citrix
2 3 (30.00%) VMware
3 1 (10.00%) Dell