The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Second Line Support Technician
England / South East
Rank 367 434 464
Rank change year-on-year
+67 +30
Permanent jobs requiring a 2nd Line Support Technician 11 8 6
As % of all permanent IT jobs located in the South East 0.076% 0.042% 0.029%
As % of the Job Titles category 0.078% 0.043% 0.030%
Number of salaries quoted 11 8 5
Median salary £20,250 £23,254 £26,000
Median salary % change year-on-year
-12.91% -10.56%
UK excluding London median salary £21,292 £23,500 £23,750
% change year-on-year
-9.39% -1.05%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14046 18543 20147
As % of all permanent IT jobs located in the South East 96.69% 96.70% 97.22%
Number of salaries quoted 11642 15931 16458
Median salary £43,000 £44,500 £41,500
Median salary % change year-on-year
-3.37% +7.22%
90% offered a salary of more than £25,186 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in the South East

2nd Line Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the South East region.

2nd Line Support Technician Salary Trend in the South East

2nd Line Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the South East region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +30 5 £20,250 -26.36% 1
Kent +20 3 £19,000 -22.44%
Oxfordshire - 3 £23,000 -
2nd Line Support Technician
England

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 25 February 2017, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Technician in the job title.

1 15 (88.24%) Active Directory
2 13 (76.47%) Microsoft
3 12 (70.59%) Windows
4 10 (58.82%) MS Exchange
4 10 (58.82%) VMware
5 8 (47.06%) Hyper-V
5 8 (47.06%) SLA
5 8 (47.06%) Microsoft Certification
5 8 (47.06%) Windows Server
6 6 (35.29%) VMware Infrastructure
6 6 (35.29%) TCP/IP
6 6 (35.29%) VPN
6 6 (35.29%) MS Office
7 5 (29.41%) DNS
7 5 (29.41%) DHCP
7 5 (29.41%) Citrix
7 5 (29.41%) Apple
7 5 (29.41%) Finance
8 4 (23.53%) Change Control
8 4 (23.53%) Office 365
8 4 (23.53%) Change Management
8 4 (23.53%) Service Management
8 4 (23.53%) A+ Certification
8 4 (23.53%) LAN
8 4 (23.53%) MCP
8 4 (23.53%) WAN
8 4 (23.53%) MS Excel
9 3 (17.65%) Client/Server
9 3 (17.65%) Windows XP
9 3 (17.65%) Windows Server 2003

2nd Line Support Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (58.82%) MS Exchange
Applications
1 6 (35.29%) MS Office
2 4 (23.53%) MS Excel
Cloud Services
1 4 (23.53%) Office 365
Communications & Networking
1 6 (35.29%) TCP/IP
1 6 (35.29%) VPN
2 5 (29.41%) DHCP
2 5 (29.41%) DNS
3 4 (23.53%) LAN
3 4 (23.53%) WAN
4 1 (5.88%) VoIP
General
1 5 (29.41%) Finance
2 1 (5.88%) Electronics
Libraries, Frameworks & Software Standards
1 2 (11.76%) COM
Miscellaneous
1 3 (17.65%) Client/Server
Operating Systems
1 12 (70.59%) Windows
2 8 (47.06%) Windows Server
3 3 (17.65%) Windows 7
3 3 (17.65%) Windows Server 2003
3 3 (17.65%) Windows Server 2008
3 3 (17.65%) Windows Server 2012
3 3 (17.65%) Windows XP
4 1 (5.88%) Apple iOS
4 1 (5.88%) Mac OS
Processes & Methodologies
1 4 (23.53%) Change Control
1 4 (23.53%) Change Management
1 4 (23.53%) Service Management
2 3 (17.65%) Virtual Environments
3 2 (11.76%) Mentoring
4 1 (5.88%) Business Continuity
4 1 (5.88%) ITIL
4 1 (5.88%) Network Design
4 1 (5.88%) Service Delivery
Programming Languages
1 2 (11.76%) SQL
2 1 (5.88%) PHP
Qualifications
1 8 (47.06%) Microsoft Certification
2 4 (23.53%) A+ Certification
2 4 (23.53%) MCP
3 3 (17.65%) Network+ Certification
4 1 (5.88%) CCNA
4 1 (5.88%) Cisco Certification
4 1 (5.88%) MCITP
4 1 (5.88%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (47.06%) SLA
System Software
1 15 (88.24%) Active Directory
2 8 (47.06%) Hyper-V
3 6 (35.29%) VMware Infrastructure
4 2 (11.76%) Virtual Desktop
5 1 (5.88%) XenApp
Systems Management
1 3 (17.65%) SCCM
1 3 (17.65%) Systems Management Server (SMS)
2 1 (5.88%) Backup Exec
2 1 (5.88%) Opscode Chef
Vendors
1 13 (76.47%) Microsoft
2 10 (58.82%) VMware
3 5 (29.41%) Apple
3 5 (29.41%) Citrix
4 3 (17.65%) Symantec
5 1 (5.88%) Avaya
5 1 (5.88%) Cisco
5 1 (5.88%) Mitel
5 1 (5.88%) Polycom
5 1 (5.88%) Veeam
Fareham
Spectrum IT
Salary: £24000 - £28000 per annum
Posted: 10 days ago
Buckingham
Bluetown Online LTD
Salary: £33000 per annum
Posted: 17 days ago
Milton Keynes
Bluetown Online LTD
Salary: £21500 - £28500 per annum
Posted: 26 days ago