The statistics below represent IT jobs advertised across the South East region that had 2nd Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Second Line Support Technician
Rank 424 445 445
Rank change year-on-year
+21 0
Permanent jobs requiring a 2nd Line Support Technician 8 15 26
As % of all permanent IT jobs located in the South East 0.043% 0.072% 0.11%
As % of the Job Titles category 0.045% 0.075% 0.12%
Number of salaries quoted 6 15 10
Median salary £25,000 £22,000 £23,000
Median salary % change year-on-year
+13.63% -4.34%
90% offered a salary of more than £23,000 £19,500 £20,500
10% offered a salary of more than £27,500 £25,000 £29,050
UK excluding London median salary £25,000 £22,000 £24,000
% change year-on-year
+13.63% -8.33%
2nd Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17949 20098 22128
As % of all permanent IT jobs located in the South East 97.20% 96.81% 96.69%
Number of salaries quoted 15281 16494 17631
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 2nd Line Support Technician in the job title.

2nd Line Support Technician Jobs Demand Trend in the South East

2nd Line Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Technician across the South East region.

2nd Line Support Technician Salary Trend in the South East

2nd Line Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Technician within the South East region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 5 £25,000 - 1
Oxfordshire -23 2 £26,250 +19.31% 1
Hampshire +3 1 £23,500 +11.90%
2nd Line Support Technician
England

2nd Line Support Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 28 July 2016, 2nd Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 2nd Line Support Technician in the job title.

1 17 (89.47%) Windows
2 13 (68.42%) Active Directory
3 12 (63.16%) Microsoft
4 9 (47.37%) MS Excel
5 8 (42.11%) DHCP
5 8 (42.11%) DNS
5 8 (42.11%) VMware
5 8 (42.11%) VMware Infrastructure
5 8 (42.11%) Windows Server 2008
5 8 (42.11%) Windows Server 2012
6 6 (31.58%) Apple
6 6 (31.58%) Windows 7
7 5 (26.32%) Internet
7 5 (26.32%) MS Exchange
7 5 (26.32%) SQL Server
8 4 (21.05%) MS Office
8 4 (21.05%) SAN
8 4 (21.05%) HP
8 4 (21.05%) Citrix
8 4 (21.05%) SQL Server 2008
8 4 (21.05%) Service Delivery
8 4 (21.05%) Wireless
8 4 (21.05%) Software Distribution
8 4 (21.05%) SQL Server 2012
8 4 (21.05%) Windows 8
8 4 (21.05%) Windows 10
8 4 (21.05%) Hyper-V
8 4 (21.05%) XenDesktop
8 4 (21.05%) Veeam
8 4 (21.05%) Network Management

2nd Line Support Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (26.32%) MS Exchange
2 3 (15.79%) SharePoint
3 2 (10.53%) Exchange Server 2010
3 2 (10.53%) IIS
3 2 (10.53%) SharePoint Server
Applications
1 9 (47.37%) MS Excel
2 4 (21.05%) MS Office
Cloud Services
1 2 (10.53%) Office 365
Communications & Networking
1 8 (42.11%) DHCP
1 8 (42.11%) DNS
2 5 (26.32%) Internet
3 4 (21.05%) SAN
3 4 (21.05%) Wireless
4 2 (10.53%) LAN
4 2 (10.53%) WAN
4 2 (10.53%) Wi-Fi
Database & Business Intelligence
1 5 (26.32%) SQL Server
2 4 (21.05%) SQL Server 2008
2 4 (21.05%) SQL Server 2012
General
1 1 (5.26%) Manufacturing
1 1 (5.26%) Marketing
1 1 (5.26%) Retail
Miscellaneous
1 2 (10.53%) Data Centre
1 2 (10.53%) iPhone
1 2 (10.53%) Management Information System
Operating Systems
1 17 (89.47%) Windows
2 8 (42.11%) Windows Server 2008
2 8 (42.11%) Windows Server 2012
3 6 (31.58%) Windows 7
4 4 (21.05%) Windows 10
4 4 (21.05%) Windows 8
4 4 (21.05%) Windows Server
5 2 (10.53%) Android
5 2 (10.53%) Apple iOS
5 2 (10.53%) Mac OS
5 2 (10.53%) Mac OS X
5 2 (10.53%) Windows Server 2003
6 1 (5.26%) Windows XP
Processes & Methodologies
1 4 (21.05%) Network Management
1 4 (21.05%) Service Delivery
1 4 (21.05%) Software Distribution
2 2 (10.53%) Open Source
2 2 (10.53%) Security Operations
2 2 (10.53%) Software Deployment
3 1 (5.26%) ITIL
3 1 (5.26%) ITSM
3 1 (5.26%) Service Management
Programming Languages
1 1 (5.26%) SQL
Qualifications
1 2 (10.53%) CCDA
1 2 (10.53%) CCNA
1 2 (10.53%) Cisco Certification
1 2 (10.53%) DBS Check
1 2 (10.53%) DV Cleared
1 2 (10.53%) MCSA
1 2 (10.53%) MCSE
1 2 (10.53%) Microsoft Certification
1 2 (10.53%) SC Cleared
1 2 (10.53%) Security Cleared
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 13 (68.42%) Active Directory
2 8 (42.11%) VMware Infrastructure
3 4 (21.05%) Hyper-V
3 4 (21.05%) XenDesktop
4 2 (10.53%) VMware ESXi
Systems Management
1 1 (5.26%) SCCM
Vendors
1 12 (63.16%) Microsoft
2 8 (42.11%) VMware
3 6 (31.58%) Apple
4 4 (21.05%) Citrix
4 4 (21.05%) HP
4 4 (21.05%) Veeam
5 2 (10.53%) Cisco
6 1 (5.26%) Salesforce.com
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum negotiable
Posted: 6 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 6 days ago