The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank - 469 467
Permanent jobs citing Cisco ICM 0 8 1
As % of all permanent IT jobs located in the South East - 0.037% 0.005%
As % of the Communications & Networking category - 0.19% 0.020%
Number of salaries quoted 0 4 1
Median salary - £66,250 £45,000
Median salary % change year-on-year
- +47.22%
UK excluding London median salary £45,000 £57,500 £45,000
% change year-on-year
-21.73% +27.77%
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the South East region.

Communications & Networking Category
South East
Permanent IT job ads with a match in the
Communications & Networking category
3579 4245 4969
As % of all permanent IT jobs located in the South East 22.10% 19.75% 22.58%
Number of salaries quoted 2861 3512 3706
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year
- +12.50%
90% offered a salary of more than £28,500 £26,500 £26,500
10% offered a salary of more than £67,500 £60,000 £67,500
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Cisco ICM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the South East

Cisco ICM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the South East region.

Cisco ICM Salary Trend in the South East

Cisco ICM
Top 12 Related IT Skills in the South East

For the 6 months to 9 December 2016, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Cisco ICM.

1 2 (100.00%) Telecoms
1 2 (100.00%) Cisco IPCC
1 2 (100.00%) IVR
1 2 (100.00%) Cisco
1 2 (100.00%) CTI
1 2 (100.00%) IP Telephony
1 2 (100.00%) Cisco IPT
1 2 (100.00%) Cisco UCCE
1 2 (100.00%) Cisco UCCX
1 2 (100.00%) Cisco CUCM
1 2 (100.00%) Cisco ICM Scripting
2 1 (50.00%) Security Cleared

Cisco ICM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (100.00%) Cisco IPT
1 2 (100.00%) CTI
1 2 (100.00%) IP Telephony
General
1 2 (100.00%) Telecoms
Job Titles
1 1 (50.00%) Cisco Expert
1 1 (50.00%) Network Manager
1 1 (50.00%) Network Team Leader
1 1 (50.00%) Team Leader
1 1 (50.00%) Test Leader
1 1 (50.00%) Test Manager
1 1 (50.00%) Test Team Leader
Miscellaneous
1 2 (100.00%) IVR
Processes & Methodologies
1 2 (100.00%) Cisco ICM Scripting
Qualifications
1 1 (50.00%) Security Cleared
Systems Management
1 2 (100.00%) Cisco CUCM
1 2 (100.00%) Cisco IPCC
1 2 (100.00%) Cisco UCCE
1 2 (100.00%) Cisco UCCX
Vendors
1 2 (100.00%) Cisco