The table below looks at the statistics for Cisco ICM skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Cisco Unified Intelligent Contact Management Enterprise
England / South East
Rank 388 442 444
Rank change year-on-year
+54 +2
Permanent jobs citing Cisco ICM 1 12 8
As % of all permanent IT jobs located in the South East 0.007% 0.062% 0.039%
As % of the Communications & Networking category 0.032% 0.31% 0.17%
Number of salaries quoted 1 8 6
Median salary £35,000 £75,000 £42,500
Median salary % change year-on-year
-53.33% +76.47%
UK excluding London median salary £45,000 £57,500 £45,000
% change year-on-year
-21.73% +27.77%

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the South East region.

Communications & Networking Category
South East
Permanent IT job ads with a match in the
Communications & Networking category
3116 3898 4572
As % of all permanent IT jobs located in the South East 21.20% 20.01% 22.19%
Number of salaries quoted 2505 3280 3460
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year
- +12.50%
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £66,900 £60,000 £65,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Cisco ICM
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing Cisco ICM as a proportion of all IT jobs with a match in the Communications & Networking category.

Cisco ICM Jobs Demand Trend in the South East

Cisco ICM
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the South East region.

Cisco ICM Salary Trend in the South East

Cisco ICM
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Cisco ICM within the South East region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Sussex - 1 £35,000 -
Cisco ICM
England

Cisco ICM
Top 19 Related IT Skills in the South East

For the 6 months to 21 January 2017, IT jobs citing Cisco ICM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Cisco ICM.

1 3 (100.00%) Cisco
1 3 (100.00%) IVR
1 3 (100.00%) Cisco UCCE
2 2 (66.67%) Telecoms
2 2 (66.67%) Cisco IPCC
2 2 (66.67%) Cisco IPT
2 2 (66.67%) Cisco UCCX
2 2 (66.67%) Cisco CUCM
2 2 (66.67%) Cisco ICM Scripting
2 2 (66.67%) IP Telephony
2 2 (66.67%) CTI
3 1 (33.33%) Project Management
3 1 (33.33%) CCNA
3 1 (33.33%) Cisco Certification
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) Verint
3 1 (33.33%) Security Cleared
3 1 (33.33%) Performance Improvement

Cisco ICM
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (66.67%) Cisco IPT
1 2 (66.67%) CTI
1 2 (66.67%) IP Telephony
2 1 (33.33%) LAN
2 1 (33.33%) WAN
General
1 2 (66.67%) Telecoms
Job Titles
1 1 (33.33%) Cisco Engineer
1 1 (33.33%) Cisco Expert
1 1 (33.33%) Cisco Support
1 1 (33.33%) Cisco Support Engineer
1 1 (33.33%) Cisco Voice Engineer
1 1 (33.33%) Network Manager
1 1 (33.33%) Network Team Leader
1 1 (33.33%) Support Engineer
1 1 (33.33%) Team Leader
1 1 (33.33%) Test Leader
1 1 (33.33%) Test Manager
1 1 (33.33%) Test Team Leader
1 1 (33.33%) Voice Engineer
1 1 (33.33%) Voice Support Engineer
Miscellaneous
1 3 (100.00%) IVR
Processes & Methodologies
1 2 (66.67%) Cisco ICM Scripting
2 1 (33.33%) Performance Improvement
2 1 (33.33%) Project Management
Qualifications
1 1 (33.33%) CCNA
1 1 (33.33%) Cisco Certification
1 1 (33.33%) Security Cleared
Systems Management
1 3 (100.00%) Cisco UCCE
2 2 (66.67%) Cisco CUCM
2 2 (66.67%) Cisco IPCC
2 2 (66.67%) Cisco UCCX
Vendors
1 3 (100.00%) Cisco
2 1 (33.33%) Verint