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This section looks at the demand for Cisco Intelligent Contact Management (ICM) skills within the South East region with a comparison to our Communications & Networking category. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the last 3 months to 16 May 2008 with a comparison to the same period last year.
 Cisco Intelligent Contact Management (ICM) |
| 3 months to 16 May 2008 | Same period last year |
| Rank | 475 | 485 |
| Rank change on same period last year |  +10 |
| Matching permanent IT job ads | 16 | 31 |
| As % of all UK permanent IT job ads sampled | 0.008 % | 0.014 % |
| As % of the category below | 0.177 % | 0.319 % |
| Salaries quoted | 15 | 26 |
| Average minimum salary | £36,667 | £55,111 |
| Average salary | £39,200 | £57,185 |
| % change on same period last year | -31.45 % |
| Average maximum salary | £41,733 | £59,259 |
| UK excluding London average salary | £37,640 | £52,533 |
| % change on same period last year | -28.34 % |
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| Matching permanent IT job ads | 9057 | 9722 |
| As % of all UK permanent IT job ads sampled | 4.441 % | 4.304 % |
| Salaries quoted | 7577 | 7791 |
| Average minimum salary | £37,381 | £38,380 |
| Average salary | £40,155 | £41,438 |
| % change on same period last year | -3.09 % |
| Average maximum salary | £42,929 | £44,496 |
| UK excluding London average salary | £37,693 | £39,086 |
| % change on same period last year | -3.56 % |
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Cisco ICM
Demand TrendThe chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing Cisco ICM across the South East region as a proportion of the total demand within the Communications & Networking category.
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