The table below looks at the statistics for Contact Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Contact Management
Rank 425 420 440
Rank change year-on-year
-5 +20
Permanent jobs citing Contact Management 15 6 7
As % of all permanent IT jobs located in the South East 0.068% 0.028% 0.031%
As % of the Processes & Methodologies category 0.085% 0.036% 0.040%
Number of salaries quoted 8 3 6
Average salary £150,000 £40,000 £47,500
Average salary % change year-on-year
+275.00% -15.78%
UK excluding London average salary £57,500 £40,000 £47,500
% change year-on-year
+43.75% -15.78%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17582 16505 17534
As % of all permanent IT jobs located in the South East 79.90% 78.13% 77.81%
Number of salaries quoted 13562 13492 14845
Average salary £45,000 £45,000 £44,000
Average salary % change year-on-year
- +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Contact Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the South East

Contact Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the South East region.

Contact Management Salary Trend in the South East

Contact Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Contact Management across the South East region over the 3 months to 19 September 2014.

Contact Management Salary Histogram in the South East

Contact Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex - 5 £150,000 -
Berkshire +5 4 - -
Hampshire - 3 - -
Kent - 3 £80,000 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT jobs across the South East region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 13 (61.90%) CRM
1 13 (61.90%) Marketing
2 11 (52.38%) Service Delivery
3 10 (47.62%) Front Office
3 10 (47.62%) Internet
3 10 (47.62%) Project Management
3 10 (47.62%) SaaS
4 5 (23.81%) Billing
5 4 (19.05%) Statistical Analysis
5 4 (19.05%) Changepoint
5 4 (19.05%) Resource Management
5 4 (19.05%) Finance
6 3 (14.29%) CMS
6 3 (14.29%) Adobe Illustrator
6 3 (14.29%) InDesign
6 3 (14.29%) Adobe
6 3 (14.29%) C
6 3 (14.29%) Photoshop
6 3 (14.29%) MS Office
6 3 (14.29%) Degree
6 3 (14.29%) Sendmail
6 3 (14.29%) Mathematics
6 3 (14.29%) Social Media
6 3 (14.29%) Marketing Strategy
6 3 (14.29%) Business Transformation
7 2 (9.52%) Continuous Integration
7 2 (9.52%) Project Planning
7 2 (9.52%) Technical Architecture
7 2 (9.52%) Guidewire
7 2 (9.52%) Agile Software Development

Contact Management
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT jobs across the South East region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (14.29%) CMS
Applications
1 3 (14.29%) Photoshop
1 3 (14.29%) MS Office
1 3 (14.29%) Adobe Illustrator
1 3 (14.29%) InDesign
Business Applications
1 4 (19.05%) Changepoint
Cloud Services
1 10 (47.62%) SaaS
Communications & Networking
1 10 (47.62%) Internet
Database & Business Intelligence
1 2 (9.52%) Data Warehouse
General
1 13 (61.90%) Marketing
2 10 (47.62%) Front Office
3 5 (23.81%) Billing
4 4 (19.05%) Finance
Job Titles
1 10 (47.62%) Consultant
1 10 (47.62%) Sales Consultant
2 4 (19.05%) Resource Manager
2 4 (19.05%) Planning Manager
3 3 (14.29%) Delivery Manager
3 3 (14.29%) Marketing Executive
4 2 (9.52%) Programme Manager
4 2 (9.52%) PMO Manager
5 1 (4.76%) Administrator
5 1 (4.76%) Services Delivery Manager
5 1 (4.76%) Service Manager
Miscellaneous
1 3 (14.29%) Mathematics
1 3 (14.29%) Social Media
Processes & Methodologies
1 13 (61.90%) CRM
2 11 (52.38%) Service Delivery
3 10 (47.62%) Project Management
4 4 (19.05%) Statistical Analysis
4 4 (19.05%) Resource Management
5 3 (14.29%) Marketing Strategy
5 3 (14.29%) Business Transformation
6 2 (9.52%) Continuous Integration
6 2 (9.52%) Project Planning
6 2 (9.52%) Technical Architecture
6 2 (9.52%) Agile Software Development
6 2 (9.52%) SOA
7 1 (4.76%) B2B
7 1 (4.76%) PRINCE
7 1 (4.76%) Configuration Management
7 1 (4.76%) Service Management
7 1 (4.76%) ERP
7 1 (4.76%) ITIL
7 1 (4.76%) Change Management
7 1 (4.76%) Regression Testing
Programming Languages
1 3 (14.29%) C
Qualifications
1 3 (14.29%) Degree
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 3 (14.29%) Sendmail
Vendors
1 3 (14.29%) Adobe
2 2 (9.52%) Cognizant
2 2 (9.52%) Informatica
2 2 (9.52%) Teradata
2 2 (9.52%) Guidewire
2 2 (9.52%) IBM
3 1 (4.76%) Salesforce.com
Weybridge
Capita - ITIN
Salary: £17000 per annum + £3,400pa
Posted: 20 days ago