The first table below looks at the demand for Contact Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Contact Management
Rank 448 433 -
Rank change year-on-year
-15 -
Permanent jobs citing Contact Management 3 10 0
As % of all permanent IT jobs located in the South East 0.012% 0.044% -
As % of the Processes & Methodologies category 0.016% 0.058% -
Number of salaries quoted 3 9 0
Average salary £45,000 £75,000 -
Average salary % change year-on-year
-40.00% -
UK excluding London average salary £52,500 £75,000 £35,000
% change year-on-year
-30.00% +114.28%
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
18846 17355 18319
As % of all permanent IT jobs located in the South East 78.32% 76.05% 74.98%
Number of salaries quoted 14898 14060 15673
Average salary £45,000 £44,000 £45,000
Average salary % change year-on-year
+2.27% -2.22%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Contact Management
England

Contact Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the South East

Contact Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the South East region.

Contact Management Salary Trend in the South East

Contact Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Contact Management across the South East region over the 3 months to 23 April 2014.

Contact Management Salary Histogram in the South East

Contact Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the South East region over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Surrey -11 1 £45,000 -40.00%
West Sussex - 1 £47,500 -
Kent - 1 £21,000 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in the South East

For the 6 months to 23 April 2014, IT jobs across the South East region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 3 (50.00%) Marketing
2 2 (33.33%) SQL
2 2 (33.33%) Database Marketing
3 1 (16.67%) WF
3 1 (16.67%) Release Management
3 1 (16.67%) Data Protection
3 1 (16.67%) Data Extraction
3 1 (16.67%) SQL Server 2008
3 1 (16.67%) Product Management
3 1 (16.67%) FastStats
3 1 (16.67%) Predictive Modelling
3 1 (16.67%) PowerPivot
3 1 (16.67%) Business Transformation
3 1 (16.67%) Data-Driven Marketing
3 1 (16.67%) Relational Database
3 1 (16.67%) T-SQL
3 1 (16.67%) SQL Server
3 1 (16.67%) MS Office
3 1 (16.67%) ITIL
3 1 (16.67%) CRM
3 1 (16.67%) ERP
3 1 (16.67%) SAS
3 1 (16.67%) SLA
3 1 (16.67%) Microsoft
3 1 (16.67%) SPSS
3 1 (16.67%) PRINCE
3 1 (16.67%) Configuration Management
3 1 (16.67%) Service Management
3 1 (16.67%) Service Delivery
3 1 (16.67%) Change Management

Contact Management
Top Related IT Skills in the South East by Category

For the 6 months to 23 April 2014, IT jobs across the South East region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) SAS
Applications
1 1 (16.67%) MS Office
1 1 (16.67%) SPSS
1 1 (16.67%) FastStats
1 1 (16.67%) PowerPivot
Business Applications
1 1 (16.67%) Dynamics GP
Database & Business Intelligence
1 1 (16.67%) SQL Server
1 1 (16.67%) SQL Server Reporting Services
1 1 (16.67%) SQL Server Integration Services
1 1 (16.67%) SQL Server 2008
1 1 (16.67%) Relational Database
General
1 3 (50.00%) Marketing
2 1 (16.67%) Finance
2 1 (16.67%) Legal
Job Titles
1 2 (33.33%) Analyst
2 1 (16.67%) Support Engineer
2 1 (16.67%) Senior Analyst
2 1 (16.67%) Services Delivery Manager
2 1 (16.67%) Service Manager
2 1 (16.67%) Data Analyst
2 1 (16.67%) Delivery Manager
2 1 (16.67%) Software Support Engineer
2 1 (16.67%) Database Marketing Executive
2 1 (16.67%) Marketing Executive
2 1 (16.67%) Software Engineer
Libraries, Frameworks & Software Standards
1 1 (16.67%) WF
Miscellaneous
1 1 (16.67%) Data Extraction
Processes & Methodologies
1 2 (33.33%) Database Marketing
2 1 (16.67%) Release Management
2 1 (16.67%) Data Protection
2 1 (16.67%) Product Management
2 1 (16.67%) Predictive Modelling
2 1 (16.67%) Business Transformation
2 1 (16.67%) Data-Driven Marketing
2 1 (16.67%) ITIL
2 1 (16.67%) CRM
2 1 (16.67%) ERP
2 1 (16.67%) PRINCE
2 1 (16.67%) Configuration Management
2 1 (16.67%) Service Management
2 1 (16.67%) Service Delivery
2 1 (16.67%) Change Management
2 1 (16.67%) Regression Testing
2 1 (16.67%) Business Continuity
2 1 (16.67%) Data Management
2 1 (16.67%) Data Analysis
2 1 (16.67%) Statistical Analysis
Programming Languages
1 2 (33.33%) SQL
2 1 (16.67%) T-SQL
Quality Assurance & Compliance
1 1 (16.67%) SLA
Vendors
1 1 (16.67%) Microsoft