The table below looks at the statistics for Contact Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Contact Management
Rank 434 463 438
Rank change year-on-year
+29 -25
Permanent jobs citing Contact Management 17 3 10
As % of all permanent IT jobs located in the South East 0.079% 0.013% 0.044%
As % of the Processes & Methodologies category 0.097% 0.016% 0.057%
Number of salaries quoted 17 3 9
Average salary £150,000 £45,000 £75,000
Average salary % change year-on-year
+233.33% -40.00%
UK excluding London average salary £47,500 £52,500 £75,000
% change year-on-year
-9.52% -30.00%
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17452 18919 17651
As % of all permanent IT jobs located in the South East 81.41% 79.94% 77.36%
Number of salaries quoted 13809 14984 14314
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Contact Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the South East

Contact Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the South East region.

Contact Management Salary Trend in the South East

Contact Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Contact Management across the South East region over the 3 months to 24 April 2015.

Contact Management Salary Histogram in the South East

Contact Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the South East region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex - 12 £150,000 -
Surrey +16 5 £40,000 -11.11%
West Sussex +10 2 £40,000 -15.78%
Contact Management
England

Contact Management
Top 18 Related IT Skills in the South East

For the 6 months to 24 April 2015, IT jobs across the South East region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 25 (78.13%) CRM
1 25 (78.13%) Internet
1 25 (78.13%) Project Management
1 25 (78.13%) Service Delivery
1 25 (78.13%) Front Office
1 25 (78.13%) Marketing
1 25 (78.13%) SaaS
2 7 (21.88%) Mobile App
2 7 (21.88%) User Experience
2 7 (21.88%) Billing
2 7 (21.88%) Business Analysis
2 7 (21.88%) Smartphone
2 7 (21.88%) MCT
2 7 (21.88%) Back Office
2 7 (21.88%) Replication
2 7 (21.88%) Microsoft
2 7 (21.88%) Microsoft Certification
3 2 (6.25%) E-Learning

Contact Management
Top Related IT Skills in the South East by Category

For the 6 months to 24 April 2015, IT jobs across the South East region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Cloud Services
1 25 (78.13%) SaaS
Communications & Networking
1 25 (78.13%) Internet
General
1 25 (78.13%) Front Office
1 25 (78.13%) Marketing
2 7 (21.88%) Back Office
2 7 (21.88%) Billing
Job Titles
1 25 (78.13%) Consultant
1 25 (78.13%) Sales Consultant
2 7 (21.88%) Trainer
Miscellaneous
1 7 (21.88%) Replication
1 7 (21.88%) Smartphone
1 7 (21.88%) Mobile App
1 7 (21.88%) User Experience
2 2 (6.25%) E-Learning
Processes & Methodologies
1 25 (78.13%) CRM
1 25 (78.13%) Project Management
1 25 (78.13%) Service Delivery
2 7 (21.88%) Business Analysis
Qualifications
1 7 (21.88%) MCT
1 7 (21.88%) Microsoft Certification
Vendors
1 7 (21.88%) Microsoft