The first table below looks at the demand for Contact Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Contact Management
Rank 438 437 434
Rank change year-on-year
-1 -3
Permanent jobs citing Contact Management 10 2 9
As % of all permanent IT jobs located in the South East 0.044% 0.009% 0.039%
As % of the Processes & Methodologies category 0.057% 0.012% 0.052%
Number of salaries quoted 10 0 9
Average salary £150,000 - £42,500
UK excluding London average salary £150,000 £41,250 £40,000
% change year-on-year
+263.63% +3.12%
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17483 16358 17452
As % of all permanent IT jobs located in the South East 77.71% 74.64% 75.59%
Number of salaries quoted 13669 13271 14808
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Contact Management
England

Contact Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the South East

Contact Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the South East region.

Contact Management Salary Trend in the South East

Contact Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Contact Management within the South East region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex - 10 £150,000 -
Contact Management
England

Contact Management
Top 18 Related IT Skills in the South East

For the 6 months to 1 August 2014, IT jobs across the South East region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management.

1 11 (91.67%) Service Delivery
2 10 (83.33%) Marketing
2 10 (83.33%) SaaS
2 10 (83.33%) CRM
2 10 (83.33%) Internet
2 10 (83.33%) Project Management
2 10 (83.33%) Front Office
3 1 (8.33%) Business Continuity
3 1 (8.33%) Service Management
3 1 (8.33%) Configuration Management
3 1 (8.33%) ERP
3 1 (8.33%) SLA
3 1 (8.33%) PRINCE
3 1 (8.33%) Business Transformation
3 1 (8.33%) ITIL
3 1 (8.33%) Release Management
3 1 (8.33%) Change Management
3 1 (8.33%) Regression Testing

Contact Management
Top Related IT Skills in the South East by Category

For the 6 months to 1 August 2014, IT jobs across the South East region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Cloud Services
1 10 (83.33%) SaaS
Communications & Networking
1 10 (83.33%) Internet
General
1 10 (83.33%) Marketing
1 10 (83.33%) Front Office
Job Titles
1 10 (83.33%) Consultant
1 10 (83.33%) Sales Consultant
2 1 (8.33%) Services Delivery Manager
2 1 (8.33%) Service Manager
2 1 (8.33%) Delivery Manager
2 1 (8.33%) Software Support Engineer
2 1 (8.33%) Support Engineer
2 1 (8.33%) Software Engineer
Processes & Methodologies
1 11 (91.67%) Service Delivery
2 10 (83.33%) CRM
2 10 (83.33%) Project Management
3 1 (8.33%) Business Continuity
3 1 (8.33%) Service Management
3 1 (8.33%) Configuration Management
3 1 (8.33%) ERP
3 1 (8.33%) PRINCE
3 1 (8.33%) Business Transformation
3 1 (8.33%) ITIL
3 1 (8.33%) Release Management
3 1 (8.33%) Change Management
3 1 (8.33%) Regression Testing
Quality Assurance & Compliance
1 1 (8.33%) SLA
Winchester, Hampshire
Jagger Talent
Salary: From £25,000 to £28,000 per annum Extensive Blue-Chip Support
Posted: 2 days ago
Ashford, Kent
1st Choice Computer Appointments Ltd
Salary: From £18,000 to £23,000 per annum + pension, healthcare and numerous o
Posted: 5 days ago
Surrey
Capita - ITIN
Salary: £17000 per annum + Shift allowance
Posted: 12 days ago