The table below looks at the statistics for the CRM Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited CRM Analyst in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management Analyst
Rank 433 417 392
Rank change year-on-year
-16 -25
Permanent jobs requiring a CRM Analyst 19 39 49
As % of all permanent IT jobs located in the South East 0.099% 0.19% 0.24%
As % of the Job Titles category 0.10% 0.20% 0.25%
Number of salaries quoted 5 32 45
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £27,500 £31,600 £24,750
10% offered a salary of more than £56,000 £75,000 £48,500
UK excluding London average salary £37,500 £40,000 £35,000
% change year-on-year
-6.25% +14.28%
CRM Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18573 19957 19610
As % of all permanent IT jobs located in the South East 96.41% 97.08% 96.51%
Number of salaries quoted 15921 16306 15518
Average salary £44,000 £40,500 £42,500
Average salary % change year-on-year
+8.64% -4.70%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

CRM Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing CRM Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

CRM Analyst Jobs Demand Trend in the South East

CRM Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst across the South East region.

CRM Analyst Salary Trend in the South East

CRM Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing CRM Analyst across the South East region over the 3 months to 14 February 2016.

CRM Analyst Salary Histogram in the South East

CRM Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM Analyst within the South East region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +5 9 - - 4
Sussex - 5 - -
Oxfordshire - 2 £38,750 - 1
Buckinghamshire -2 1 £27,500 -15.38% 1
Surrey -7 1 £37,500 -6.25% 3
West Sussex -7 1 £60,000 +4.34%
CRM Analyst
England

CRM Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 14 February 2016, IT jobs across the South East region that cited CRM Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title.

1 50 (100.00%) CRM
2 16 (32.00%) Billing
2 16 (32.00%) Business Development
2 16 (32.00%) Degree
2 16 (32.00%) Telecoms
3 15 (30.00%) BPR
3 15 (30.00%) Business Analysis
3 15 (30.00%) eTOM
4 12 (24.00%) Marketing
4 12 (24.00%) SharePoint
4 12 (24.00%) Microsoft
5 11 (22.00%) SQL
5 11 (22.00%) Dynamics CRM
6 9 (18.00%) Convergent Charging
6 9 (18.00%) BusinessObjects
6 9 (18.00%) Workflow
6 9 (18.00%) Finance
6 9 (18.00%) ERP
7 8 (16.00%) MS Excel
7 8 (16.00%) Windows
7 8 (16.00%) Computer Science
8 7 (14.00%) Amdocs
8 7 (14.00%) Linux
8 7 (14.00%) Oracle
8 7 (14.00%) SAP
8 7 (14.00%) Data Mining
8 7 (14.00%) Hyperion
8 7 (14.00%) Baan
8 7 (14.00%) Windows Server
9 5 (10.00%) Mathematics

CRM Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 14 February 2016, IT jobs across the South East region that cited CRM Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with CRM Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (24.00%) SharePoint
2 4 (8.00%) CMS
3 2 (4.00%) Drupal
3 2 (4.00%) SAS
4 1 (2.00%) MS Project Server
4 1 (2.00%) SharePoint Server
Applications
1 8 (16.00%) MS Excel
2 5 (10.00%) MS Office
2 5 (10.00%) SPSS
3 1 (2.00%) MS PowerPoint
3 1 (2.00%) MS Visio
Business Applications
1 11 (22.00%) Dynamics CRM
2 5 (10.00%) Adobe Campaign
3 1 (2.00%) Dynamics NAV
3 1 (2.00%) Salesforce.com CRM
3 1 (2.00%) SAP Convergent Charging
3 1 (2.00%) SAP CRM
3 1 (2.00%) SAP Oil and Gas
3 1 (2.00%) SAP SD
Cloud Services
1 3 (6.00%) Office 365
Communications & Networking
1 2 (4.00%) Intranet
2 1 (2.00%) LAN
2 1 (2.00%) WAN
Database & Business Intelligence
1 9 (18.00%) BusinessObjects
2 7 (14.00%) Data Mining
3 5 (10.00%) SQL Server
4 2 (4.00%) MS Access
4 2 (4.00%) SQL Server Reporting Services
5 1 (2.00%) Crystal Reports
5 1 (2.00%) SQL Server 2008
General
1 16 (32.00%) Billing
1 16 (32.00%) Telecoms
2 12 (24.00%) Marketing
3 9 (18.00%) Finance
4 5 (10.00%) Brand Awareness
4 5 (10.00%) Retail
5 2 (4.00%) Advertising
5 2 (4.00%) Electronics
6 1 (2.00%) Back Office
6 1 (2.00%) Games
6 1 (2.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (4.00%) .NET
1 2 (4.00%) ASP.NET
1 2 (4.00%) COM
1 2 (4.00%) HTML
Miscellaneous
1 8 (16.00%) Computer Science
2 5 (10.00%) FMCG
2 5 (10.00%) Mathematics
2 5 (10.00%) Statistics
3 3 (6.00%) Analytical Skills
4 1 (2.00%) Online Games
4 1 (2.00%) Performance Metrics
Operating Systems
1 8 (16.00%) Windows
2 7 (14.00%) Linux
2 7 (14.00%) Windows Server
3 1 (2.00%) Windows 7
Processes & Methodologies
1 50 (100.00%) CRM
2 16 (32.00%) Business Development
3 15 (30.00%) BPR
3 15 (30.00%) Business Analysis
3 15 (30.00%) eTOM
4 9 (18.00%) Convergent Charging
4 9 (18.00%) ERP
4 9 (18.00%) Workflow
5 5 (10.00%) Coaching
5 5 (10.00%) Logistics
5 5 (10.00%) Mentoring
6 3 (6.00%) B2C
6 3 (6.00%) Content Management
6 3 (6.00%) Data Analysis
6 3 (6.00%) ITIL
7 2 (4.00%) E-Commerce
7 2 (4.00%) Web Development
8 1 (2.00%) Customer Insight
8 1 (2.00%) Incident Management
8 1 (2.00%) Information Management
Programming Languages
1 11 (22.00%) SQL
2 2 (4.00%) JavaScript
2 2 (4.00%) VBScript
Qualifications
1 16 (32.00%) Degree
2 2 (4.00%) Microsoft Certification
3 1 (2.00%) Security Cleared
Quality Assurance & Compliance
1 1 (2.00%) Data Quality
1 1 (2.00%) SLA
System Software
1 2 (4.00%) Active Directory
Vendors
1 12 (24.00%) Microsoft
2 7 (14.00%) Amdocs
2 7 (14.00%) Baan
2 7 (14.00%) Hyperion
2 7 (14.00%) Oracle
2 7 (14.00%) SAP
3 5 (10.00%) Cognos
3 5 (10.00%) Omniture
4 4 (8.00%) Salesforce.com
5 2 (4.00%) Tableau
6 1 (2.00%) Jaspersoft
6 1 (2.00%) Trillium
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Salary: £65000 - £75000 per annum + Bonus+Car+ Benefits
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