The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Insight
Rank 419 429 404
Rank change year-on-year
+10 -25
Permanent jobs citing Customer Insight 31 25 46
As % of all permanent IT jobs located in the South East 0.16% 0.12% 0.22%
As % of the Processes & Methodologies category 0.19% 0.14% 0.27%
Number of salaries quoted 16 11 29
Average salary £67,500 £45,000 £44,500
Average salary % change year-on-year
+50.00% +1.12%
90% offered a salary of more than £38,750 £42,500 £39,100
10% offered a salary of more than £72,000 £75,000 £45,000
UK excluding London average salary £37,500 £45,000 £42,500
% change year-on-year
-16.66% +5.88%
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
16210 17276 17149
As % of all permanent IT jobs located in the South East 85.47% 84.14% 83.09%
Number of salaries quoted 13741 13974 13446
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Insight
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the South East

Customer Insight
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the South East region.

Customer Insight Salary Trend in the South East

Customer Insight
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Customer Insight across the South East region over the 3 months to 13 February 2016.

Customer Insight Salary Histogram in the South East

Customer Insight
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the South East region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +2 13 - - 1
Surrey +14 9 £40,000 -11.11% 2
Hampshire +27 8 £72,000 +61.79% 2
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the South East

For the 6 months to 13 February 2016, IT jobs across the South East region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 43 (71.67%) Marketing
2 26 (43.33%) Telecoms
3 23 (38.33%) Competitor Analysis
3 23 (38.33%) Analytics
4 21 (35.00%) CRM
5 20 (33.33%) E-Commerce
5 20 (33.33%) Analytical Skills
6 19 (31.67%) Business Intelligence
7 17 (28.33%) Oracle
7 17 (28.33%) Web Analytics
8 14 (23.33%) SQL Server
8 14 (23.33%) Degree
9 13 (21.67%) Agile Software Development
10 11 (18.33%) Amdocs
10 11 (18.33%) Salesforce.com
11 10 (16.67%) SQL
11 10 (16.67%) Retail
11 10 (16.67%) Oracle BI EE
12 8 (13.33%) Finance
12 8 (13.33%) C#
12 8 (13.33%) .NET
12 8 (13.33%) MVC
13 7 (11.67%) Information Management
13 7 (11.67%) SQL Server Reporting Services
13 7 (11.67%) Data Analysis
14 6 (10.00%) User Acceptance Testing
14 6 (10.00%) Tableau
15 5 (8.33%) Machine Learning
15 5 (8.33%) User Stories
15 5 (8.33%) Algorithms

Customer Insight
Top Related IT Skills in the South East by Category

For the 6 months to 13 February 2016, IT jobs across the South East region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.67%) SAS
Applications
1 1 (1.67%) MS Excel
1 1 (1.67%) MS PowerPoint
Cloud Services
1 4 (6.67%) SaaS
Communications & Networking
1 3 (5.00%) Wireless
Database & Business Intelligence
1 14 (23.33%) SQL Server
2 10 (16.67%) Oracle BI EE
3 7 (11.67%) SQL Server Reporting Services
4 3 (5.00%) Big Data
4 3 (5.00%) QlikView
4 3 (5.00%) SQL Server Integration Services
5 1 (1.67%) BusinessObjects
5 1 (1.67%) Data Mining
General
1 43 (71.67%) Marketing
2 26 (43.33%) Telecoms
3 10 (16.67%) Retail
4 8 (13.33%) Finance
5 5 (8.33%) Electronics
6 1 (1.67%) Billing
6 1 (1.67%) Dutch Language
6 1 (1.67%) French Language
6 1 (1.67%) German Language
Job Titles
1 13 (21.67%) Analyst
2 6 (10.00%) Customer Analyst
3 5 (8.33%) Business Analyst
3 5 (8.33%) Data Scientist
3 5 (8.33%) E-Commerce Manager
4 4 (6.67%) Agile Development Manager
4 4 (6.67%) C# Developer
4 4 (6.67%) Data Analytics Manager
4 4 (6.67%) Data Manager
4 4 (6.67%) Developer
4 4 (6.67%) Development Manager
4 4 (6.67%) Head of Analytics
4 4 (6.67%) Insight Analyst
4 4 (6.67%) Senior C# Developer
4 4 (6.67%) Senior Developer
4 4 (6.67%) Senior SQL Developer
4 4 (6.67%) Senior SQL Server Developer
4 4 (6.67%) Software Development Manager
4 4 (6.67%) SQL Developer
4 4 (6.67%) SQL Server Developer
Libraries, Frameworks & Software Standards
1 8 (13.33%) .NET
2 4 (6.67%) ASP.NET
2 4 (6.67%) ASP.NET MVC
Miscellaneous
1 20 (33.33%) Analytical Skills
2 5 (8.33%) Algorithms
2 5 (8.33%) Computer Science
2 5 (8.33%) Mathematics
2 5 (8.33%) Statistics
3 4 (6.67%) Mobile Payment
3 4 (6.67%) User Experience
4 1 (1.67%) FMCG
4 1 (1.67%) Handset
4 1 (1.67%) Visualisation
Processes & Methodologies
1 23 (38.33%) Analytics
1 23 (38.33%) Competitor Analysis
2 21 (35.00%) CRM
3 20 (33.33%) E-Commerce
4 19 (31.67%) Business Intelligence
5 17 (28.33%) Web Analytics
6 13 (21.67%) Agile Software Development
7 8 (13.33%) MVC
8 7 (11.67%) Data Analysis
8 7 (11.67%) Information Management
9 6 (10.00%) User Acceptance Testing
10 5 (8.33%) Business Analysis
10 5 (8.33%) Customer Engagement
10 5 (8.33%) Machine Learning
10 5 (8.33%) User Stories
11 4 (6.67%) Data Analytics
11 4 (6.67%) Line Management
11 4 (6.67%) Process Improvement
11 4 (6.67%) Usability Testing
11 4 (6.67%) Waterfall
Programming Languages
1 10 (16.67%) SQL
2 8 (13.33%) C#
3 5 (8.33%) R
4 4 (6.67%) JavaScript
4 4 (6.67%) T-SQL
5 3 (5.00%) C++
5 3 (5.00%) Java
5 3 (5.00%) Python
6 1 (1.67%) C
Qualifications
1 14 (23.33%) Degree
2 3 (5.00%) MBA
Vendors
1 17 (28.33%) Oracle
2 11 (18.33%) Amdocs
2 11 (18.33%) Salesforce.com
3 6 (10.00%) Tableau
4 2 (3.33%) Huawei
5 1 (1.67%) MicroStrategy
5 1 (1.67%) Teradata
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