The statistics below represent IT jobs advertised across the South East region that had Help Desk Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Help Desk Support Technician
Rank 438 443 470
Rank change year-on-year
+5 +27
Permanent jobs requiring a Help Desk Support Technician 4 30 11
As % of all permanent IT jobs located in the South East 0.022% 0.14% 0.047%
As % of the Job Titles category 0.023% 0.15% 0.049%
Number of salaries quoted 3 28 7
Median salary £23,000 £18,500 £20,000
Median salary % change year-on-year
+24.32% -7.50%
90% offered a salary of more than £22,200 £15,000 £18,000
10% offered a salary of more than £28,600 £20,400 £22,500
UK excluding London median salary £22,000 £19,000 £19,000
% change year-on-year
+15.78% -
Help Desk Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17715 20620 22623
As % of all permanent IT jobs located in the South East 96.94% 97.07% 96.56%
Number of salaries quoted 15075 16800 18278
Median salary £44,500 £42,500 £42,500
Median salary % change year-on-year
+4.70% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Support Technician in the job title.

Help Desk Support Technician Jobs Demand Trend in the South East

Help Desk Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the South East region.

Help Desk Support Technician Salary Trend in the South East

Help Desk Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Technician within the South East region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +12 3 £22,500 +21.62%
West Sussex - 1 £30,000 -
Help Desk Support Technician
England

Help Desk Support Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 1 July 2016, Help Desk Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Support Technician in the job title.

1 18 (90.00%) Windows
2 16 (80.00%) MS Office
3 13 (65.00%) Microsoft
4 12 (60.00%) Windows 7
4 12 (60.00%) Windows 8
5 10 (50.00%) Windows Server
6 9 (45.00%) Office 365
6 9 (45.00%) Active Directory
6 9 (45.00%) MS Excel
7 8 (40.00%) Windows XP
7 8 (40.00%) Apple iOS
7 8 (40.00%) Android
8 6 (30.00%) Windows 10
9 3 (15.00%) Symantec
9 3 (15.00%) MS Exchange
10 2 (10.00%) SLA
10 2 (10.00%) Intel Security
10 2 (10.00%) Norton AntiVirus
10 2 (10.00%) Firewall
10 2 (10.00%) DBS Check
11 1 (5.00%) Driving Licence
11 1 (5.00%) Line Management
11 1 (5.00%) Telecoms
11 1 (5.00%) Migration
11 1 (5.00%) VMware
11 1 (5.00%) Backup Exec
11 1 (5.00%) VLE
11 1 (5.00%) Disaster Recovery
11 1 (5.00%) Microsoft Certification
11 1 (5.00%) Mac OS X

Help Desk Support Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.00%) MS Exchange
2 1 (5.00%) Exchange Server 2007
2 1 (5.00%) Exchange Server 2010
2 1 (5.00%) SharePoint
Applications
1 16 (80.00%) MS Office
2 9 (45.00%) MS Excel
Cloud Services
1 9 (45.00%) Office 365
Communications & Networking
1 2 (10.00%) Firewall
2 1 (5.00%) Broadband
2 1 (5.00%) DHCP
2 1 (5.00%) DNS
2 1 (5.00%) Internet
2 1 (5.00%) LAN
2 1 (5.00%) VPN
Database & Business Intelligence
1 1 (5.00%) SQL Server
General
1 1 (5.00%) Telecoms
Miscellaneous
1 1 (5.00%) Biometrics
1 1 (5.00%) Driving Licence
1 1 (5.00%) VLE
Operating Systems
1 18 (90.00%) Windows
2 12 (60.00%) Windows 7
2 12 (60.00%) Windows 8
3 10 (50.00%) Windows Server
4 8 (40.00%) Android
4 8 (40.00%) Apple iOS
4 8 (40.00%) Windows XP
5 6 (30.00%) Windows 10
6 1 (5.00%) Mac OS X
6 1 (5.00%) Windows Server 2008
6 1 (5.00%) Windows Server 2012
6 1 (5.00%) Windows Vista
Processes & Methodologies
1 1 (5.00%) Asset Management
1 1 (5.00%) Disaster Recovery
1 1 (5.00%) Line Management
1 1 (5.00%) Migration
Qualifications
1 2 (10.00%) DBS Check
2 1 (5.00%) Degree
2 1 (5.00%) GNVQ
2 1 (5.00%) MCITP
2 1 (5.00%) MCP
2 1 (5.00%) MCSE
2 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 2 (10.00%) SLA
2 1 (5.00%) ISO 9001
System Software
1 9 (45.00%) Active Directory
2 1 (5.00%) Hyper-V
2 1 (5.00%) VMware Infrastructure
2 1 (5.00%) vSphere
Systems Management
1 2 (10.00%) Norton AntiVirus
2 1 (5.00%) Backup Exec
Vendors
1 13 (65.00%) Microsoft
2 3 (15.00%) Symantec
3 2 (10.00%) Intel Security
4 1 (5.00%) Acronis
4 1 (5.00%) Capita
4 1 (5.00%) VMware