The table below looks at the statistics for the Help Desk Support Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Technician in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Help Desk Support Technician
Rank 439 - 446
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Support Technician 10 0 2
As % of all permanent IT jobs located in the South East 0.045% - 0.009%
As % of the Job Titles category 0.048% - 0.009%
Number of salaries quoted 3 0 2
Average salary £20,000 - £22,750
90% offered a salary of more than £19,200 - £17,750
10% offered a salary of more than £22,800 - £27,750
UK excluding London average salary £19,000 £22,000 £17,500
% change year-on-year
-13.63% +25.71%
Help Desk Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20950 20661 21910
As % of all permanent IT jobs located in the South East 95.17% 94.86% 95.66%
Number of salaries quoted 16767 16813 19004
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Help Desk Support Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Support Technician Jobs Demand Trend in the South East

Help Desk Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Technician across the South East region.

Help Desk Support Technician Salary Trend in the South East

Help Desk Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Technician within the South East region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 9 £21,750 -
Hampshire - 1 £19,000 -
Help Desk Support Technician
England

Help Desk Support Technician
Top 18 Related IT Skills in the South East

For the 6 months to 27 November 2014, IT jobs across the South East region that cited Help Desk Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title.

1 21 (87.50%) MS Office
1 21 (87.50%) TCP/IP
2 20 (83.33%) VPN
2 20 (83.33%) DNS
2 20 (83.33%) Microsoft
2 20 (83.33%) Firewall
2 20 (83.33%) DHCP
3 2 (8.33%) Windows
4 1 (4.17%) Linux
4 1 (4.17%) MS Excel
4 1 (4.17%) SLA
4 1 (4.17%) Citrix
4 1 (4.17%) Terminal Services
4 1 (4.17%) Windows Server 2003
4 1 (4.17%) VMware
4 1 (4.17%) Degree
4 1 (4.17%) Computer Science
4 1 (4.17%) Windows Server 2008

Help Desk Support Technician
Top Related IT Skills in the South East by Category

For the 6 months to 27 November 2014, IT jobs across the South East region that cited Help Desk Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Technician in their job title. Up to 20 skills are shown per category.

Applications
1 21 (87.50%) MS Office
2 1 (4.17%) MS Excel
Communications & Networking
1 21 (87.50%) TCP/IP
2 20 (83.33%) VPN
2 20 (83.33%) DNS
2 20 (83.33%) Firewall
2 20 (83.33%) DHCP
Miscellaneous
1 1 (4.17%) Computer Science
Operating Systems
1 2 (8.33%) Windows
2 1 (4.17%) Linux
2 1 (4.17%) Windows Server 2003
2 1 (4.17%) Windows Server 2008
Qualifications
1 1 (4.17%) Degree
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 1 (4.17%) Terminal Services
Vendors
1 20 (83.33%) Microsoft
2 1 (4.17%) Citrix
2 1 (4.17%) VMware