The first table below looks at the demand for ITIL V3 skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited ITIL V3 over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
IT Infrastructure Library Version 3
Rank 374 360 375
Rank change year-on-year
-14 +15
Permanent jobs citing ITIL V3 62 83 46
As % of all permanent IT jobs located in the South East 0.282% 0.349% 0.202%
As % of the Processes & Methodologies category 0.385% 0.477% 0.285%
Number of salaries quoted 48 67 31
Average salary £40,000 £45,580 £40,000
Average salary % change year-on-year
-12.24% +13.95%
90% offered a salary of more than £30,000 £32,500 £34,000
10% offered a salary of more than £60,750 £63,200 £70,000
UK excluding London average salary £38,000 £45,580 £37,500
% change year-on-year
-16.63% +21.54%
All Processes & Methodologies
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
16121 17403 16154
As % of all permanent IT jobs located in the South East 73.22% 73.24% 71.03%
Number of salaries quoted 13103 14939 13836
Average salary £45,000 £45,000 £43,000
Average salary % change year-on-year
- +4.65%
90% offered a salary of more than £30,000 £30,000 £29,500
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITIL V3
England

ITIL V3
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITIL V3 across the South East region as a proportion of the total demand within the Processes & Methodologies category.

South East ITIL V3 Jobs Demand Trend

ITIL V3
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL V3 across the South East region.

South East ITIL V3 Salary Trend

ITIL V3
Salary Histogram

This chart provides a salary histogram for IT jobs citing ITIL V3 across the South East region over the 3 months to 17 May 2013.

South East ITIL V3 Salary Histogram

ITIL V3
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITIL V3 within the South East region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Surrey +11 15 £50,000 +5.26%
Buckinghamshire -10 14 £50,000 +23.45%
Hampshire -13 10 £30,000 -40.00%
Middlesex +10 8 £35,000 -10.25%
Berkshire +4 7 - -
Kent -17 3 £41,000 +45.13%
West Sussex -12 1 £60,000 +100.00%
Oxfordshire - 1 £40,000 -
East Sussex - 1 £32,500 -
ITIL V3
England

ITIL V3
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the South East region citing ITIL V3 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3.

1 129 (100.00%) ITIL
2 48 (37.21%) Service Delivery
3 41 (31.78%) Windows
4 39 (30.23%) Microsoft
5 33 (25.58%) Finance
6 31 (24.03%) Cisco
6 31 (24.03%) MS Excel
6 31 (24.03%) Service Management
7 24 (18.60%) Security Cleared
8 23 (17.83%) MS Office
8 23 (17.83%) Telecoms
9 21 (16.28%) HP
10 20 (15.50%) WAN
11 19 (14.73%) Active Directory
12 18 (13.95%) PRINCE2
12 18 (13.95%) UNIX
12 18 (13.95%) Project Management
13 16 (12.40%) Oracle
13 16 (12.40%) Linux
13 16 (12.40%) LAN
13 16 (12.40%) VMware
13 16 (12.40%) VMware Infrastructure
14 15 (11.63%) SC Cleared
14 15 (11.63%) Problem Management
15 14 (10.85%) Incident Management
16 13 (10.08%) MS Exchange
16 13 (10.08%) Back Office
17 12 (9.302%) Change Management
17 12 (9.302%) SLA
17 12 (9.302%) SharePoint

ITIL V3
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the South East region citing ITIL V3 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITIL V3. Up to 20 skills are shown per category.

Application Development
1 4 (3.101%) Middleware
1 4 (3.101%) WebSphere
2 1 (0.775%) HTML
Application Platforms
1 13 (10.08%) MS Exchange
2 12 (9.302%) SharePoint
3 4 (3.101%) Tomcat
3 4 (3.101%) WebLogic
3 4 (3.101%) ESB
4 3 (2.326%) Lync
5 1 (0.775%) SAS
5 1 (0.775%) Exchange Server 2003
5 1 (0.775%) Exchange Server 2007
5 1 (0.775%) Office Communications Server
5 1 (0.775%) SharePoint 2010
5 1 (0.775%) Apache
Applications
1 31 (24.03%) MS Excel
2 23 (17.83%) MS Office
3 5 (3.876%) MS PowerPoint
4 2 (1.550%) MS Visio
5 1 (0.775%) MS Project
5 1 (0.775%) Office 365
Business Applications
1 4 (3.101%) Oracle BPM
2 3 (2.326%) SAP Retail
3 1 (0.775%) Dynamics CRM
3 1 (0.775%) Dynamics AX
3 1 (0.775%) BASE24
Communications & Networking
1 20 (15.50%) WAN
2 16 (12.40%) LAN
3 7 (5.426%) Firewall
4 5 (3.876%) VoIP
5 4 (3.101%) MPLS
6 3 (2.326%) Wireless
6 3 (2.326%) SAN
6 3 (2.326%) Ethernet
7 1 (0.775%) FTP
7 1 (0.775%) TCP/IP
7 1 (0.775%) VPN
7 1 (0.775%) DMZ
7 1 (0.775%) Internet
7 1 (0.775%) IP Telephony
7 1 (0.775%) Network Security
7 1 (0.775%) NAS
7 1 (0.775%) Unified Communications
7 1 (0.775%) ATM
7 1 (0.775%) Wi-Fi
Database & Business Intelligence
1 4 (3.101%) Data Warehouse
1 4 (3.101%) MarkLogic
2 3 (2.326%) SQL Server
2 3 (2.326%) SAP BW
3 1 (0.775%) PostgreSQL
3 1 (0.775%) SQL Server 2005
3 1 (0.775%) SQL Server 2008
3 1 (0.775%) DB2
3 1 (0.775%) Crystal Reports
3 1 (0.775%) MySQL
Development Applications
1 5 (3.876%) ClearCase
General
1 33 (25.58%) Finance
2 23 (17.83%) Telecoms
3 13 (10.08%) Back Office
4 10 (7.752%) Retail
5 7 (5.426%) French Language
6 6 (4.651%) Billing
7 5 (3.876%) German Language
7 5 (3.876%) Italian Language
7 5 (3.876%) Romanian Language
7 5 (3.876%) Spanish Language
7 5 (3.876%) Dutch Language
8 3 (2.326%) Banking
9 2 (1.550%) Local Government
9 2 (1.550%) Marketing
10 1 (0.775%) Legal
10 1 (0.775%) Manufacturing
10 1 (0.775%) Publishing
Job Titles
1 21 (16.28%) Analyst
2 19 (14.73%) Service Manager
3 17 (13.18%) Architect
4 12 (9.302%) Systems Administrator
4 12 (9.302%) Administrator
5 11 (8.527%) Support Engineer
5 11 (8.527%) Support Technician
6 9 (6.977%) Linux Systems Administrator
6 9 (6.977%) Linux Administrator
6 9 (6.977%) IT Support
6 9 (6.977%) Data Centre Technician
7 8 (6.202%) Security Architect
8 7 (5.426%) Support Analyst
9 6 (4.651%) Services Delivery Manager
9 6 (4.651%) Delivery Manager
10 5 (3.876%) Incident Manager
10 5 (3.876%) IT Support Engineer
10 5 (3.876%) IT Support Analyst
10 5 (3.876%) Service Analyst
10 5 (3.876%) Configuration Manager
Miscellaneous
1 9 (6.977%) Derivative
2 8 (6.202%) CESG
2 8 (6.202%) CESG CLAS
3 6 (4.651%) Open Source
3 6 (4.651%) Management Information System
4 4 (3.101%) Cloud Computing
4 4 (3.101%) Enterprise Software
5 3 (2.326%) AS400
6 2 (1.550%) EPoS
6 2 (1.550%) SCADA
7 1 (0.775%) Computer Science
7 1 (0.775%) SaaS
7 1 (0.775%) Digital Media
7 1 (0.775%) Statistics
7 1 (0.775%) Video Editing
7 1 (0.775%) EFT
7 1 (0.775%) EFTPOS
7 1 (0.775%) Smartcard
7 1 (0.775%) Blackberry
7 1 (0.775%) Mainframe
Operating Systems
1 41 (31.78%) Windows
2 18 (13.95%) UNIX
3 16 (12.40%) Linux
4 11 (8.527%) Solaris
4 11 (8.527%) Oracle Linux
5 9 (6.977%) CentOS
5 9 (6.977%) Red Hat Enterprise Linux
6 8 (6.202%) Windows 7
7 4 (3.101%) Windows XP
8 3 (2.326%) Windows Server 2003
8 3 (2.326%) AIX
8 3 (2.326%) HPUX
8 3 (2.326%) Windows Server 2008
9 1 (0.775%) Windows Vista
9 1 (0.775%) Windows 2000
Processes & Methodologies
1 129 (100.00%) ITIL
2 48 (37.21%) Service Delivery
3 31 (24.03%) Service Management
4 18 (13.95%) Project Management
4 18 (13.95%) PRINCE2
5 15 (11.63%) Problem Management
6 14 (10.85%) Incident Management
7 12 (9.302%) Change Management
8 11 (8.527%) ITSM
9 9 (6.977%) Security Management
9 9 (6.977%) Software Testing
9 9 (6.977%) Continuous Improvement
10 8 (6.202%) Information Assurance
10 8 (6.202%) TOGAF
11 7 (5.426%) Risk Management
11 7 (5.426%) Root Cause Analysis
12 6 (4.651%) Customer Engagement
12 6 (4.651%) Capacity Planning
12 6 (4.651%) Agile Software Development
12 6 (4.651%) Process Management
Programming Languages
1 11 (8.527%) Shell Script
2 8 (6.202%) SQL
3 1 (0.775%) VBA
3 1 (0.775%) PHP
Qualifications
1 24 (18.60%) Security Cleared
2 15 (11.63%) SC Cleared
3 12 (9.302%) Degree
4 9 (6.977%) Cisco Certification
4 9 (6.977%) RHCE
4 9 (6.977%) Server+ Certification
5 8 (6.202%) CISSP
5 8 (6.202%) DV Cleared
6 7 (5.426%) PRINCE2 Practitioner
6 7 (5.426%) Microsoft Certification
6 7 (5.426%) MCSE
7 6 (4.651%) CCNP
7 6 (4.651%) JNCIP
8 5 (3.876%) JNCIA
8 5 (3.876%) MCP
8 5 (3.876%) Check Point Certification
8 5 (3.876%) ITIL Certification
9 4 (3.101%) CCNA
10 2 (1.550%) PRINCE2 Certification
10 2 (1.550%) PMP
Quality Assurance & Compliance
1 12 (9.302%) SLA
2 4 (3.101%) COBIT
2 4 (3.101%) QA
2 4 (3.101%) PCI DSS
3 3 (2.326%) ISO/IEC 27001
3 3 (2.326%) EFQM
4 2 (1.550%) JSP 440
5 1 (0.775%) ISO 8583
5 1 (0.775%) Sarbanes-Oxley
System Software
1 19 (14.73%) Active Directory
2 16 (12.40%) VMware Infrastructure
3 1 (0.775%) NFS
Systems Management
1 5 (3.876%) CA Endevor
2 2 (1.550%) SCOM
3 1 (0.775%) Tivoli
3 1 (0.775%) Control-M
Vendors
1 39 (30.23%) Microsoft
2 31 (24.03%) Cisco
3 21 (16.28%) HP
4 16 (12.40%) Oracle
4 16 (12.40%) VMware
5 10 (7.752%) IBM
5 10 (7.752%) Sun
6 9 (6.977%) Red Hat
6 9 (6.977%) Remedy
7 8 (6.202%) EMC
7 8 (6.202%) NetApp
8 7 (5.426%) Fujitsu
9 6 (4.651%) Juniper
10 5 (3.876%) F5
10 5 (3.876%) Perforce
10 5 (3.876%) CheckPoint
10 5 (3.876%) Citrix
11 4 (3.101%) JBoss
11 4 (3.101%) Siebel
11 4 (3.101%) PeopleSoft
Bracknell, Berkshire
This is a good opportunity for a Service Manager familiar with ITIL with strong communication and customer facing skills to work on diverse accounts within a supportive team...
Reflex Computer Recruitment
Salary: £36000 - £40000 per annum + £4,000 bonus + Bens
Posted: 13 May 2013
Oxford, South East
Service Improvement/Change Manager Role:*Deliver operational improvements across the Internal IS team and relevant 3rd party suppliers.*Proactively maintaining Service Catalogue diagram to clearly describe what services...
Sand Resources
Salary: £35000 - £45000 per annum + Excellent benefits
Posted: 15 May 2013
South East England
Experience of supporting a range of hardware and software is essential including; - Laptops, Desktops, iPads, Blackberry's, Wireless Routers, Printers.- Windows 7, Windows XP, Office 2003/2007/2010,...
Montash Associates
Salary: £200 - £250 per annum + Negotiable
Posted: 10 May 2013
Surrey
Required: *ITIL v.3 Capability or Service Lifecycle module qualification would be desirable... Ability to QA presentations and final deliverables for 'own' project and programme and for other...
Fusion Experience
Salary: From £55,000 to £65,000 per annum
Posted: 13 May 2013