The table below looks at the statistics for the Senior Support Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Senior Support Analyst
Rank 429 412 420
Rank change year-on-year
-17 +8
Permanent jobs requiring a Senior Support Analyst 17 25 32
As % of all permanent IT jobs located in the South East 0.077% 0.12% 0.14%
As % of the Job Titles category 0.082% 0.12% 0.15%
Number of salaries quoted 11 23 32
Average salary £35,000 £36,000 £42,500
Average salary % change year-on-year
-2.77% -15.29%
90% offered a salary of more than £27,000 £27,000 £31,311
10% offered a salary of more than £41,000 £47,000 £62,500
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
Senior Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20750 20038 21750
As % of all permanent IT jobs located in the South East 94.58% 95.01% 95.34%
Number of salaries quoted 16279 16594 18612
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Senior Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Senior Support Analyst Jobs Demand Trend in the South East

Senior Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Support Analyst across the South East region.

Senior Support Analyst Salary Trend in the South East

Senior Support Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Senior Support Analyst across the South East region over the 3 months to 23 September 2014.

Senior Support Analyst Salary Histogram in the South East

Senior Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Support Analyst within the South East region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Sussex -4 8 £37,500 -14.77% 1
East Sussex - 3 £35,000 -
Oxfordshire - 3 £27,000 -
Berkshire -6 1 £32,500 -30.85% 2
Surrey -16 1 - -
Middlesex - 1 £52,500 -
Senior Support Analyst
England

Senior Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 23 September 2014, IT jobs across the South East region that cited Senior Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title.

1 29 (56.86%) Windows
2 25 (49.02%) SQL
3 19 (37.25%) Service Delivery
3 19 (37.25%) Internet
3 19 (37.25%) Front Office
3 19 (37.25%) Software Engineering
3 19 (37.25%) Mathematics
3 19 (37.25%) Computer Science
3 19 (37.25%) Relational Database
4 18 (35.29%) Windows Server 2008
4 18 (35.29%) MS Excel
5 17 (33.33%) DNS
5 17 (33.33%) Microsoft
5 17 (33.33%) Active Directory
6 15 (29.41%) SOAP
7 13 (25.49%) SaaS
8 12 (23.53%) Windows Server 2003
9 11 (21.57%) DHCP
10 10 (19.61%) Firewall
10 10 (19.61%) Windows Server 2012
11 9 (17.65%) TCP/IP
11 9 (17.65%) LAN
11 9 (17.65%) WAN
11 9 (17.65%) MS Exchange
11 9 (17.65%) MS Office
11 9 (17.65%) ITIL
12 8 (15.69%) VPN
12 8 (15.69%) SAN
12 8 (15.69%) Exchange Server 2010
12 8 (15.69%) Windows 8

Senior Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 23 September 2014, IT jobs across the South East region that cited Senior Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (17.65%) MS Exchange
2 8 (15.69%) Exchange Server 2010
3 5 (9.80%) Exchange Server 2003
3 5 (9.80%) Exchange Server 2007
4 1 (1.96%) IIS
4 1 (1.96%) Apache
4 1 (1.96%) Exchange Server 2013
Applications
1 18 (35.29%) MS Excel
2 9 (17.65%) MS Office
3 1 (1.96%) MS Project
Cloud Services
1 13 (25.49%) SaaS
2 1 (1.96%) Microsoft Azure
Communications & Networking
1 19 (37.25%) Internet
2 17 (33.33%) DNS
3 11 (21.57%) DHCP
4 10 (19.61%) Firewall
5 9 (17.65%) TCP/IP
5 9 (17.65%) LAN
5 9 (17.65%) WAN
6 8 (15.69%) VPN
6 8 (15.69%) SAN
7 5 (9.80%) DMZ
7 5 (9.80%) FTP
7 5 (9.80%) Wi-Fi
8 4 (7.84%) SMTP
8 4 (7.84%) Network Security
9 3 (5.88%) Wireless
10 1 (1.96%) IP Telephony
10 1 (1.96%) BIG-IP
10 1 (1.96%) MPLS
10 1 (1.96%) OSPF
10 1 (1.96%) BGP
Database & Business Intelligence
1 19 (37.25%) Relational Database
2 6 (11.76%) SQL Server
3 1 (1.96%) MySQL
Development Applications
1 1 (1.96%) Visual Studio
General
1 19 (37.25%) Front Office
2 7 (13.73%) Finance
3 3 (5.88%) Law
4 2 (3.92%) Online Betting
5 1 (1.96%) Manufacturing
Libraries, Frameworks & Software Standards
1 15 (29.41%) SOAP
2 5 (9.80%) HTML
3 1 (1.96%) .NET
3 1 (1.96%) CSS
3 1 (1.96%) XML
3 1 (1.96%) XSD
3 1 (1.96%) MSMQ
Miscellaneous
1 19 (37.25%) Mathematics
1 19 (37.25%) Computer Science
2 1 (1.96%) Fat Client
2 1 (1.96%) User Experience
2 1 (1.96%) Thin Client
Operating Systems
1 29 (56.86%) Windows
2 18 (35.29%) Windows Server 2008
3 12 (23.53%) Windows Server 2003
4 10 (19.61%) Windows Server 2012
5 8 (15.69%) Windows 8
6 6 (11.76%) Windows XP
7 4 (7.84%) Windows 7
8 2 (3.92%) Linux
9 1 (1.96%) Mac OS X
9 1 (1.96%) UNIX
Processes & Methodologies
1 19 (37.25%) Software Engineering
1 19 (37.25%) Service Delivery
2 9 (17.65%) ITIL
3 5 (9.80%) Kalman Filter
4 4 (7.84%) Service Management
5 3 (5.88%) Logistics
6 2 (3.92%) Mentoring
6 2 (3.92%) Root Cause Analysis
7 1 (1.96%) BCP
7 1 (1.96%) Disaster Recovery
7 1 (1.96%) Incident Management
7 1 (1.96%) Load Balancing
7 1 (1.96%) Resource Management
7 1 (1.96%) Problem Management
7 1 (1.96%) Time Management
7 1 (1.96%) Financial Analysis
7 1 (1.96%) Capacity Planning
Programming Languages
1 25 (49.02%) SQL
2 3 (5.88%) VB
2 3 (5.88%) PowerShell
3 1 (1.96%) Shell Script
3 1 (1.96%) C#
3 1 (1.96%) C++
Qualifications
1 5 (9.80%) Microsoft Certification
2 3 (5.88%) MCSE
3 2 (3.92%) CCNP
3 2 (3.92%) CCNA
3 2 (3.92%) Cisco Certification
4 1 (1.96%) MCSA
4 1 (1.96%) VMware Certified Professional (VCP)
4 1 (1.96%) SC Cleared
4 1 (1.96%) Security Cleared
4 1 (1.96%) VCAP
Quality Assurance & Compliance
1 6 (11.76%) SLA
2 1 (1.96%) QA
System Software
1 17 (33.33%) Active Directory
2 5 (9.80%) Xen
3 4 (7.84%) IMail Server
4 3 (5.88%) VMware Infrastructure
4 3 (5.88%) vSphere
4 3 (5.88%) VMware ESXi
5 2 (3.92%) XenDesktop
6 1 (1.96%) XenApp
Systems Management
1 3 (5.88%) NetBackup
2 2 (3.92%) SCOM
3 1 (1.96%) SolarWinds Orion
3 1 (1.96%) SCCM
3 1 (1.96%) Foglight
Vendors
1 17 (33.33%) Microsoft
2 6 (11.76%) VMware
3 5 (9.80%) Citrix
3 5 (9.80%) Cisco
4 3 (5.88%) Symantec
5 1 (1.96%) Primavera
5 1 (1.96%) JBoss
5 1 (1.96%) Avaya
5 1 (1.96%) NetApp
5 1 (1.96%) Apple
5 1 (1.96%) CheckPoint
5 1 (1.96%) Mercator
5 1 (1.96%) Veeam
5 1 (1.96%) SolarWinds
5 1 (1.96%) F5
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