The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Senior Technical Support
Rank 454 442 439
Rank change year-on-year
-12 -3
Permanent jobs requiring a Senior Technical Support 10 15 4
As % of all permanent IT jobs located in the South East 0.052% 0.073% 0.020%
As % of the Job Titles category 0.054% 0.075% 0.021%
Number of salaries quoted 10 7 4
Average salary £47,500 £45,000 £35,750
Average salary % change year-on-year
+5.55% +25.87%
90% offered a salary of more than £39,200 £40,700 £32,200
10% offered a salary of more than £50,000 £48,500 £43,850
UK excluding London average salary £45,000 £43,750 £37,500
% change year-on-year
+2.85% +16.66%
Senior Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18660 19881 19366
As % of all permanent IT jobs located in the South East 96.41% 97.06% 96.46%
Number of salaries quoted 15961 16195 15375
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Senior Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the South East

Senior Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the South East region.

Senior Technical Support Salary Trend in the South East

Senior Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the South East region over the 3 months to 5 February 2016.

Senior Technical Support Salary Histogram in the South East

Senior Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the South East region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 7 £47,500 -
Surrey +3 2 £45,000 -
Kent - 1 £32,000 -
Senior Technical Support
England

Senior Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 18 (90.00%) Windows
2 16 (80.00%) Linux
3 13 (65.00%) Active Directory
4 12 (60.00%) Microsoft
4 12 (60.00%) VMware
4 12 (60.00%) MS Exchange
5 11 (55.00%) MS Excel
5 11 (55.00%) Firewall
5 11 (55.00%) Exchange Server 2010
5 11 (55.00%) Windows Server
6 10 (50.00%) Windows Server 2012
6 10 (50.00%) Exchange Server 2013
6 10 (50.00%) LAN
6 10 (50.00%) WAN
7 9 (45.00%) Windows Server 2008
8 8 (40.00%) Windows Server 2003
8 8 (40.00%) Data Centre
9 7 (35.00%) Symantec
9 7 (35.00%) MySQL
9 7 (35.00%) Unix
10 6 (30.00%) Oracle
10 6 (30.00%) Java
10 6 (30.00%) VMware ESX
10 6 (30.00%) Symantec Enterprise Vault
10 6 (30.00%) Relational Database
10 6 (30.00%) VMware ESXi
11 4 (20.00%) SQL Server
11 4 (20.00%) ITIL
11 4 (20.00%) J2EE
11 4 (20.00%) IIS

Senior Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (60.00%) MS Exchange
2 11 (55.00%) Exchange Server 2010
3 10 (50.00%) Exchange Server 2013
4 4 (20.00%) IIS
4 4 (20.00%) JBoss
5 3 (15.00%) Tomcat
5 3 (15.00%) WebSphere
5 3 (15.00%) WildFly
6 1 (5.00%) Apache
Applications
1 11 (55.00%) MS Excel
Cloud Services
1 1 (5.00%) SaaS
Communications & Networking
1 11 (55.00%) Firewall
2 10 (50.00%) LAN
2 10 (50.00%) WAN
3 4 (20.00%) LDAP
4 3 (15.00%) Kerberos
5 2 (10.00%) POP3
5 2 (10.00%) SMTP
5 2 (10.00%) TCP/IP
6 1 (5.00%) DHCP
6 1 (5.00%) DNS
Database & Business Intelligence
1 7 (35.00%) MySQL
2 6 (30.00%) Relational Database
3 4 (20.00%) SQL Server
4 2 (10.00%) DB2
Development Applications
1 1 (5.00%) Eclipse
General
1 1 (5.00%) Finance
Libraries, Frameworks & Software Standards
1 4 (20.00%) J2EE
2 3 (15.00%) SAML
3 2 (10.00%) Ajax
3 2 (10.00%) CSS
3 2 (10.00%) HTML
3 2 (10.00%) XHTML
3 2 (10.00%) XML
4 1 (5.00%) Web Services
Miscellaneous
1 8 (40.00%) Data Centre
2 3 (15.00%) Analytical Skills
2 3 (15.00%) NHS
3 1 (5.00%) CMDB
Operating Systems
1 18 (90.00%) Windows
2 16 (80.00%) Linux
3 11 (55.00%) Windows Server
4 10 (50.00%) Windows Server 2012
5 9 (45.00%) Windows Server 2008
6 8 (40.00%) Windows Server 2003
7 7 (35.00%) Unix
8 1 (5.00%) Data ONTAP
8 1 (5.00%) Mac OS X
Processes & Methodologies
1 4 (20.00%) ITIL
2 3 (15.00%) ITSM
2 3 (15.00%) Performance Testing
2 3 (15.00%) Service Management
3 2 (10.00%) OO
4 1 (5.00%) BCP
4 1 (5.00%) Continuous Improvement
4 1 (5.00%) Line Management
4 1 (5.00%) Mentoring
4 1 (5.00%) Problem Management
4 1 (5.00%) Process Improvement
4 1 (5.00%) Root Cause Analysis
4 1 (5.00%) Software Distribution
Programming Languages
1 6 (30.00%) Java
2 3 (15.00%) C
2 3 (15.00%) C++
2 3 (15.00%) JavaScript
2 3 (15.00%) SQL
3 2 (10.00%) Perl
3 2 (10.00%) PowerShell
3 2 (10.00%) Python
4 1 (5.00%) VBScript
Qualifications
1 2 (10.00%) MCSE
1 2 (10.00%) Microsoft Certification
1 2 (10.00%) VMware Certified Professional (VCP)
System Software
1 13 (65.00%) Active Directory
2 6 (30.00%) VMware ESX
2 6 (30.00%) VMware ESXi
3 1 (5.00%) VMware Infrastructure
3 1 (5.00%) vSphere
Systems Management
1 6 (30.00%) Symantec Enterprise Vault
2 2 (10.00%) Backup Exec
3 1 (5.00%) Symantec Endpoint Protection
3 1 (5.00%) WSUS
Vendors
1 12 (60.00%) Microsoft
1 12 (60.00%) VMware
2 7 (35.00%) Symantec
3 6 (30.00%) Oracle
4 1 (5.00%) Citrix
4 1 (5.00%) NetApp