The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Senior Technical Support
Rank 442 430 438
Rank change year-on-year
-12 +8
Permanent jobs requiring a Senior Technical Support 6 24 3
As % of all permanent IT jobs located in the South East 0.029% 0.11% 0.014%
As % of the Job Titles category 0.031% 0.11% 0.015%
Number of salaries quoted 5 11 1
Average salary £52,500 £55,000 £47,500
Average salary % change year-on-year
-4.54% +15.78%
UK excluding London average salary £42,500 £32,500 £34,500
% change year-on-year
+30.76% -5.79%
Senior Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19393 21403 20552
As % of all permanent IT jobs located in the South East 94.61% 94.87% 95.14%
Number of salaries quoted 16061 16839 16945
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £60,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Senior Technical Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the South East

Senior Technical Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the South East region.

Senior Technical Support Salary Trend in the South East

Senior Technical Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Senior Technical Support across the South East region over the 3 months to 27 August 2015.

Senior Technical Support Salary Histogram in the South East

Senior Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the South East region over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -1 4 £55,000 -
Hampshire - 1 £39,000 -
West Sussex - 1 £46,000 -
Senior Technical Support
England

Senior Technical Support
Top 30 Related IT Skills in the South East

For the 6 months to 27 August 2015, IT jobs across the South East region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 14 (60.87%) VMware
2 12 (52.17%) Windows
3 11 (47.83%) Citrix
3 11 (47.83%) VMware Infrastructure
4 9 (39.13%) Cisco
5 8 (34.78%) Microsoft
5 8 (34.78%) TCP/IP
5 8 (34.78%) Symantec
5 8 (34.78%) Symantec Endpoint Protection
5 8 (34.78%) WSUS
6 7 (30.43%) Analytical Skills
6 7 (30.43%) vSphere
6 7 (30.43%) Active Directory
6 7 (30.43%) DNS
7 6 (26.09%) MS Exchange
7 6 (26.09%) DHCP
7 6 (26.09%) VBScript
7 6 (26.09%) BCP
7 6 (26.09%) Hyper-V
7 6 (26.09%) PowerShell
7 6 (26.09%) Backup Exec
8 5 (21.74%) Problem Management
8 5 (21.74%) Root Cause Analysis
8 5 (21.74%) SAN
9 4 (17.39%) Cisco Certification
9 4 (17.39%) SQL
9 4 (17.39%) MCP
9 4 (17.39%) SLA
9 4 (17.39%) Linux
9 4 (17.39%) MS Excel

Senior Technical Support
Top Related IT Skills in the South East by Category

For the 6 months to 27 August 2015, IT jobs across the South East region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (26.09%) MS Exchange
2 3 (13.04%) IIS
3 1 (4.35%) Apache
3 1 (4.35%) SharePoint
Applications
1 4 (17.39%) MS Excel
Business Applications
1 1 (4.35%) Maximo
Communications & Networking
1 8 (34.78%) TCP/IP
2 7 (30.43%) DNS
3 6 (26.09%) DHCP
4 5 (21.74%) SAN
5 2 (8.70%) Firewall
6 1 (4.35%) Cisco ASA
6 1 (4.35%) ICMP
6 1 (4.35%) HTTP
6 1 (4.35%) LAN
6 1 (4.35%) WAN
Database & Business Intelligence
1 2 (8.70%) SQL Server
1 2 (8.70%) Oracle Database
2 1 (4.35%) MySQL
Development Applications
1 1 (4.35%) Visual Studio
General
1 3 (13.04%) Telecoms
2 1 (4.35%) Advertising
2 1 (4.35%) Marketing
Libraries, Frameworks & Software Standards
1 2 (8.70%) .NET
2 1 (4.35%) J2EE
2 1 (4.35%) SOAP
2 1 (4.35%) Web Services
2 1 (4.35%) XML
2 1 (4.35%) Flash
2 1 (4.35%) Apache Flex
Miscellaneous
1 7 (30.43%) Analytical Skills
2 3 (13.04%) Data Centre
Operating Systems
1 12 (52.17%) Windows
2 4 (17.39%) Linux
3 3 (13.04%) Mac OS X
4 1 (4.35%) Windows Server 2008
4 1 (4.35%) Red Hat Enterprise Linux
4 1 (4.35%) Windows Server 2012
4 1 (4.35%) Solaris
Processes & Methodologies
1 6 (26.09%) BCP
2 5 (21.74%) Problem Management
2 5 (21.74%) Root Cause Analysis
3 3 (13.04%) Mentoring
3 3 (13.04%) Coaching
4 2 (8.70%) Incident Management
4 2 (8.70%) Vulnerability Management
4 2 (8.70%) Software Distribution
4 2 (8.70%) Network Monitoring
4 2 (8.70%) Fault Management
4 2 (8.70%) Logistics
5 1 (4.35%) Business Analysis
5 1 (4.35%) Product Marketing
5 1 (4.35%) Project Management
5 1 (4.35%) Service Delivery
5 1 (4.35%) CRM
5 1 (4.35%) E-Commerce
Programming Languages
1 6 (26.09%) VBScript
1 6 (26.09%) PowerShell
2 4 (17.39%) SQL
3 2 (8.70%) Java
4 1 (4.35%) Perl
4 1 (4.35%) Shell Script
Qualifications
1 4 (17.39%) MCP
1 4 (17.39%) Cisco Certification
2 3 (13.04%) CCNP
2 3 (13.04%) CCNA
3 2 (8.70%) MCSE
3 2 (8.70%) Microsoft Certification
3 2 (8.70%) VMware Certified Professional (VCP)
4 1 (4.35%) RHCE
4 1 (4.35%) CCIE
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 2 (8.70%) Sarbanes-Oxley
System Software
1 11 (47.83%) VMware Infrastructure
2 7 (30.43%) Active Directory
2 7 (30.43%) vSphere
3 6 (26.09%) Hyper-V
4 2 (8.70%) VMware ESX
5 1 (4.35%) XenApp
5 1 (4.35%) VMware ESXi
Systems Management
1 8 (34.78%) WSUS
1 8 (34.78%) Symantec Endpoint Protection
2 6 (26.09%) Backup Exec
3 2 (8.70%) Norton AntiVirus
3 2 (8.70%) NetBackup
Vendors
1 14 (60.87%) VMware
2 11 (47.83%) Citrix
3 9 (39.13%) Cisco
4 8 (34.78%) Microsoft
4 8 (34.78%) Symantec
5 3 (13.04%) Huawei
6 2 (8.70%) Oracle
7 1 (4.35%) Brocade
7 1 (4.35%) Veeam
7 1 (4.35%) Juniper
7 1 (4.35%) Red Hat