The statistics below represent IT jobs advertised across the South East region that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Service Desk Engineer
England / South East
Rank 343 414 394
Rank change year-on-year
+71 -20
Permanent jobs requiring a Service Desk Engineer 42 34 63
As % of all permanent IT jobs located in the South East 0.29% 0.17% 0.31%
As % of the Job Titles category 0.30% 0.18% 0.32%
Number of salaries quoted 39 33 61
Median salary £23,500 £23,000 £22,500
Median salary % change year-on-year
+2.17% +2.22%
90% offered a salary of more than £20,500 £19,200 £20,000
10% offered a salary of more than £28,000 £34,500 £40,000
UK excluding London median salary £25,000 £23,000 £22,500
% change year-on-year
+8.69% +2.22%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14228 18927 19977
As % of all permanent IT jobs located in the South East 96.80% 96.75% 97.18%
Number of salaries quoted 11793 16094 16196
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 22 January 2017.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +56 13 £25,500 -53.63% 1
Buckinghamshire +26 8 £27,500 +19.56%
Surrey +39 7 £25,500 -1.92%
Hampshire +20 6 £20,500 -8.88% 8
West Sussex - 4 £20,750 -
East Sussex - 3 £21,500 -
Oxfordshire +21 1 £30,000 +30.43%
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 22 January 2017, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Engineer in the job title.

1 58 (61.70%) Windows
2 54 (57.45%) Microsoft
3 37 (39.36%) Windows 7
4 34 (36.17%) Cisco
5 31 (32.98%) TCP/IP
5 31 (32.98%) VMware
6 30 (31.91%) Firewall
6 30 (31.91%) MS Excel
6 30 (31.91%) Active Directory
7 27 (28.72%) Windows Server
8 26 (27.66%) VoIP
9 25 (26.60%) Windows Server 2008
10 24 (25.53%) MS Office
10 24 (25.53%) Telecoms
11 23 (24.47%) MS Exchange
12 22 (23.40%) VMware Infrastructure
12 22 (23.40%) Windows 8
13 21 (22.34%) Exchange Server 2010
14 20 (21.28%) Linux
14 20 (21.28%) WAN
14 20 (21.28%) SLA
14 20 (21.28%) DNS
15 19 (20.21%) ITIL
16 18 (19.15%) Exchange Server 2007
17 13 (13.83%) Incident Management
17 13 (13.83%) Windows XP
17 13 (13.83%) Dell
18 12 (12.77%) HP
18 12 (12.77%) Symantec
18 12 (12.77%) LAN

Service Desk Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (24.47%) MS Exchange
2 21 (22.34%) Exchange Server 2010
3 18 (19.15%) Exchange Server 2007
4 8 (8.51%) Exchange Server 2013
5 6 (6.38%) Exchange Server 2003
6 4 (4.26%) SharePoint
7 2 (2.13%) Skype for Business
8 1 (1.06%) IIS
Applications
1 30 (31.91%) MS Excel
2 24 (25.53%) MS Office
3 4 (4.26%) MS PowerPoint
Business Applications
1 5 (5.32%) SAP Oil and Gas
Cloud Services
1 7 (7.45%) Office 365
2 6 (6.38%) Cloud Computing
2 6 (6.38%) Microsoft Azure
Communications & Networking
1 31 (32.98%) TCP/IP
2 30 (31.91%) Firewall
3 26 (27.66%) VoIP
4 20 (21.28%) DNS
4 20 (21.28%) WAN
5 12 (12.77%) LAN
6 9 (9.57%) ADSL
6 9 (9.57%) Internet
6 9 (9.57%) SSL
6 9 (9.57%) Unified Communications
7 8 (8.51%) SMTP
8 5 (5.32%) 2G
8 5 (5.32%) 3G
8 5 (5.32%) 4G
8 5 (5.32%) H.323
8 5 (5.32%) LTE
8 5 (5.32%) Network Security
8 5 (5.32%) SIGTRAN
8 5 (5.32%) SS7
9 4 (4.26%) VPN
Database & Business Intelligence
1 3 (3.19%) SQL Server
1 3 (3.19%) SQL Server 2005
1 3 (3.19%) SQL Server 2008
Development Applications
1 7 (7.45%) JIRA
General
1 24 (25.53%) Telecoms
2 10 (10.64%) Finance
3 8 (8.51%) Manufacturing
4 5 (5.32%) Electronics
4 5 (5.32%) Marketing
5 2 (2.13%) Banking
5 2 (2.13%) French Language
5 2 (2.13%) German Language
6 1 (1.06%) Investment Banking
6 1 (1.06%) Legal
Miscellaneous
1 10 (10.64%) iPad
2 9 (9.57%) Blackberry
3 8 (8.51%) Data Centre
4 7 (7.45%) Driving Licence
5 4 (4.26%) Video Conferencing
6 3 (3.19%) Analytical Skills
6 3 (3.19%) iPhone
7 2 (2.13%) Management Information System
8 1 (1.06%) EPoS
8 1 (1.06%) User Experience
Operating Systems
1 58 (61.70%) Windows
2 37 (39.36%) Windows 7
3 27 (28.72%) Windows Server
4 25 (26.60%) Windows Server 2008
5 22 (23.40%) Windows 8
6 20 (21.28%) Linux
7 13 (13.83%) Windows XP
8 12 (12.77%) Windows Server 2012
9 8 (8.51%) Unix
9 8 (8.51%) Windows 10
10 6 (6.38%) Windows Server 2003
11 3 (3.19%) Windows Phone
11 3 (3.19%) Windows Vista
Processes & Methodologies
1 19 (20.21%) ITIL
2 13 (13.83%) Incident Management
3 9 (9.57%) Email Filtering
3 9 (9.57%) Kalman Filter
3 9 (9.57%) Web Filtering
4 7 (7.45%) ITSM
4 7 (7.45%) Programme Management
5 6 (6.38%) B2B
5 6 (6.38%) Service Management
6 5 (5.32%) Business Intelligence
6 5 (5.32%) Digital Marketing
6 5 (5.32%) Mobile Device Management
6 5 (5.32%) Network Management
6 5 (5.32%) Project Management
7 4 (4.26%) Process Improvement
8 3 (3.19%) Continuous Improvement
8 3 (3.19%) Knowledge Management
8 3 (3.19%) Network Monitoring
9 2 (2.13%) Mentoring
9 2 (2.13%) Network Architecture
Programming Languages
1 6 (6.38%) SQL
Qualifications
1 10 (10.64%) MCP
1 10 (10.64%) Microsoft Certification
2 8 (8.51%) MCITP
2 8 (8.51%) MCSE
3 7 (7.45%) CCNA
3 7 (7.45%) Cisco Certification
3 7 (7.45%) DBS Check
3 7 (7.45%) MCSA
4 5 (5.32%) Microsoft Certified Architect
5 3 (3.19%) Degree
6 2 (2.13%) A+ Certification
7 1 (1.06%) CCENT
7 1 (1.06%) HNC
7 1 (1.06%) Network+ Certification
7 1 (1.06%) SC Cleared
7 1 (1.06%) Security Cleared
Quality Assurance & Compliance
1 20 (21.28%) SLA
2 1 (1.06%) ISO/IEC 27001
System Software
1 30 (31.91%) Active Directory
2 22 (23.40%) VMware Infrastructure
3 10 (10.64%) Hyper-V
4 1 (1.06%) BitLocker
Systems Management
1 10 (10.64%) Backup Exec
2 1 (1.06%) SCCM
Vendors
1 54 (57.45%) Microsoft
2 34 (36.17%) Cisco
3 31 (32.98%) VMware
4 13 (13.83%) Dell
5 12 (12.77%) HP
5 12 (12.77%) Symantec
6 9 (9.57%) SonicWALL
7 8 (8.51%) Citrix
8 6 (6.38%) Mitel
9 5 (5.32%) Apple
9 5 (5.32%) SAP
10 4 (4.26%) Remedy
11 3 (3.19%) Avaya
11 3 (3.19%) IBM
11 3 (3.19%) Kaspersky
11 3 (3.19%) Xerox
12 2 (2.13%) Juniper
13 1 (1.06%) Epicor
13 1 (1.06%) NetApp
13 1 (1.06%) Veeam
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