The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 404 413 425
Rank change year-on-year
+9 +12
Permanent jobs requiring a Service Desk Engineer 38 36 16
As % of all permanent IT jobs located in the South East 0.18% 0.15% 0.072%
As % of the Job Titles category 0.19% 0.16% 0.075%
Number of salaries quoted 32 35 16
Average salary £22,500 £23,500 £21,000
Average salary % change year-on-year
-4.25% +11.90%
90% offered a salary of more than £18,550 £21,000 £17,700
10% offered a salary of more than £27,950 £30,000 £27,700
UK excluding London average salary £22,500 £23,000 £22,000
% change year-on-year
-2.17% +4.54%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19963 22136 21268
As % of all permanent IT jobs located in the South East 95.26% 94.94% 95.14%
Number of salaries quoted 16309 17970 17604
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +8 18 £22,500 -6.25%
Oxfordshire - 10 £19,000 -
Buckinghamshire +2 3 £21,250 -5.55%
Berkshire - 3 £27,500 -
East Sussex - 2 £25,250 -
West Sussex +4 1 £24,000 -11.11%
Hampshire -8 1 - -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 2 July 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 66 (80.49%) Windows
2 52 (63.41%) Microsoft
3 43 (52.44%) Active Directory
3 43 (52.44%) MS Excel
4 36 (43.90%) Windows 7
5 35 (42.68%) MS Exchange
6 30 (36.59%) SLA
7 26 (31.71%) TCP/IP
7 26 (31.71%) MS Office
7 26 (31.71%) ITIL
8 25 (30.49%) Blackberry
9 22 (26.83%) DNS
9 22 (26.83%) WAN
10 20 (24.39%) SharePoint
11 19 (23.17%) Citrix
12 18 (21.95%) HP
13 17 (20.73%) MCP
13 17 (20.73%) Windows Server 2003
14 16 (19.51%) Windows Server 2008
14 16 (19.51%) Windows XP
15 15 (18.29%) VoIP
16 14 (17.07%) DHCP
16 14 (17.07%) Exchange Server 2010
16 14 (17.07%) Exchange Server 2007
16 14 (17.07%) Analytical Skills
17 13 (15.85%) Service Management
17 13 (15.85%) Firewall
18 12 (14.63%) Windows Vista
18 12 (14.63%) XenApp
18 12 (14.63%) XenDesktop

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 2 July 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (42.68%) MS Exchange
2 20 (24.39%) SharePoint
3 14 (17.07%) Exchange Server 2007
3 14 (17.07%) Exchange Server 2010
4 8 (9.76%) Exchange Server 2003
5 1 (1.22%) Exchange Server 2013
5 1 (1.22%) IBM Notes
5 1 (1.22%) Blackberry Enterprise Server
5 1 (1.22%) CMS
Applications
1 43 (52.44%) MS Excel
2 26 (31.71%) MS Office
3 11 (13.41%) MS PowerPoint
Business Applications
1 2 (2.44%) assyst
Cloud Services
1 3 (3.66%) Office 365
Communications & Networking
1 26 (31.71%) TCP/IP
2 22 (26.83%) DNS
2 22 (26.83%) WAN
3 15 (18.29%) VoIP
4 14 (17.07%) DHCP
5 13 (15.85%) Firewall
6 11 (13.41%) Internet
6 11 (13.41%) LAN
7 8 (9.76%) Broadband
7 8 (9.76%) SSL
8 4 (4.88%) VPN
9 3 (3.66%) Wireless
10 2 (2.44%) IP Telephony
11 1 (1.22%) Wi-Fi
Database & Business Intelligence
1 1 (1.22%) MySQL
General
1 10 (12.20%) Marketing
2 6 (7.32%) Telecoms
3 4 (4.88%) Retail
4 3 (3.66%) Finance
5 1 (1.22%) Legal
5 1 (1.22%) Local Government
Miscellaneous
1 25 (30.49%) Blackberry
2 14 (17.07%) Analytical Skills
3 11 (13.41%) Video Conferencing
4 6 (7.32%) Data Centre
5 3 (3.66%) Mathematics
5 3 (3.66%) Physics
6 2 (2.44%) iPhone
6 2 (2.44%) NHS
7 1 (1.22%) Thin Client
7 1 (1.22%) Management Information System
7 1 (1.22%) PDA
7 1 (1.22%) Fat Client
7 1 (1.22%) EPoS
Operating Systems
1 66 (80.49%) Windows
2 36 (43.90%) Windows 7
3 17 (20.73%) Windows Server 2003
4 16 (19.51%) Windows Server 2008
4 16 (19.51%) Windows XP
5 12 (14.63%) Windows Vista
6 5 (6.10%) Windows Server 2012
7 4 (4.88%) Windows 8
7 4 (4.88%) Linux
8 1 (1.22%) Mac OS X
8 1 (1.22%) Android
8 1 (1.22%) Red Hat Enterprise Linux
8 1 (1.22%) Apple iOS
Processes & Methodologies
1 26 (31.71%) ITIL
2 13 (15.85%) Service Management
3 11 (13.41%) Project Planning
3 11 (13.41%) Kalman Filter
4 10 (12.20%) Project Management
4 10 (12.20%) Digital Marketing
5 7 (8.54%) Incident Management
6 2 (2.44%) Service Delivery
6 2 (2.44%) Business Continuity
7 1 (1.22%) Information Security
7 1 (1.22%) eTOM
7 1 (1.22%) CRM
7 1 (1.22%) E-Commerce
7 1 (1.22%) Information Security Management
7 1 (1.22%) Security Management
7 1 (1.22%) Problem Management
7 1 (1.22%) ISMS
7 1 (1.22%) Data Protection
7 1 (1.22%) Network Management
7 1 (1.22%) Change Control
Programming Languages
1 3 (3.66%) C
2 2 (2.44%) SQL
Qualifications
1 17 (20.73%) MCP
2 11 (13.41%) CCNA
2 11 (13.41%) Cisco Certification
2 11 (13.41%) A+ Certification
3 6 (7.32%) Microsoft Certification
4 5 (6.10%) MCSE
5 4 (4.88%) ITIL Certification
6 2 (2.44%) MCITP
6 2 (2.44%) MCSA
7 1 (1.22%) MCTS
Quality Assurance & Compliance
1 30 (36.59%) SLA
2 1 (1.22%) ISO/IEC 27001
System Software
1 43 (52.44%) Active Directory
2 12 (14.63%) XenApp
2 12 (14.63%) XenDesktop
3 10 (12.20%) Hyper-V
3 10 (12.20%) Citrix Presentation Server
4 9 (10.98%) VMware Infrastructure
5 1 (1.22%) Terminal Services
Systems Management
1 10 (12.20%) SCCM
2 8 (9.76%) Backup Exec
Vendors
1 52 (63.41%) Microsoft
2 19 (23.17%) Citrix
3 18 (21.95%) HP
4 11 (13.41%) Juniper
4 11 (13.41%) VMware
5 9 (10.98%) Dell
6 8 (9.76%) SonicWALL
6 8 (9.76%) Symantec
7 5 (6.10%) Remedy
8 4 (4.88%) Cisco
8 4 (4.88%) LANDesk
9 3 (3.66%) Apple
10 1 (1.22%) Mitel
10 1 (1.22%) Avaya
10 1 (1.22%) Nokia
10 1 (1.22%) Lotus
10 1 (1.22%) Red Hat