The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 28 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Apr 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 400 436 418
Rank change year-on-year
+36 -18
Permanent jobs requiring a Service Desk Engineer 55 24 27
As % of all permanent IT jobs located in the South East 0.26% 0.10% 0.12%
As % of the Job Titles category 0.27% 0.11% 0.13%
Number of salaries quoted 43 22 26
Average salary £22,500 £24,500 £25,000
Average salary % change year-on-year
-8.16% -2.00%
90% offered a salary of more than £19,000 £22,000 £18,250
10% offered a salary of more than £28,000 £32,500 £26,000
UK excluding London average salary £22,500 £24,000 £23,500
% change year-on-year
-6.25% +2.12%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20384 22383 21365
As % of all permanent IT jobs located in the South East 94.93% 94.80% 95.08%
Number of salaries quoted 16383 17917 17650
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £64,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 28 April 2015.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 28 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +20 23 £24,750 +3.12%
Oxfordshire - 19 £19,000 -
Berkshire -1 5 £20,750 -23.14%
Buckinghamshire 0 3 £21,750 -13.00%
East Sussex - 2 £25,250 -
West Sussex +12 1 £19,000 -29.62%
Middlesex +8 1 £22,500 -8.16%
Hampshire - 1 £21,500 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 28 April 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 75 (83.33%) Windows
2 58 (64.44%) Microsoft
3 47 (52.22%) Active Directory
4 46 (51.11%) MS Excel
5 40 (44.44%) MS Exchange
6 38 (42.22%) Windows 7
7 37 (41.11%) MS Office
8 32 (35.56%) ITIL
8 32 (35.56%) SLA
9 29 (32.22%) Blackberry
10 28 (31.11%) DNS
11 27 (30.00%) HP
12 25 (27.78%) Windows XP
13 24 (26.67%) Citrix
13 24 (26.67%) TCP/IP
14 23 (25.56%) WAN
14 23 (25.56%) Windows Server 2008
15 21 (23.33%) SharePoint
16 19 (21.11%) Windows Server 2003
16 19 (21.11%) Internet
17 18 (20.00%) DHCP
17 18 (20.00%) Exchange Server 2007
18 17 (18.89%) XenApp
18 17 (18.89%) Service Management
19 16 (17.78%) Firewall
19 16 (17.78%) Exchange Server 2010
19 16 (17.78%) VMware
20 15 (16.67%) MCP
21 13 (14.44%) Cisco Certification
21 13 (14.44%) Dell

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 28 April 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (44.44%) MS Exchange
2 21 (23.33%) SharePoint
3 18 (20.00%) Exchange Server 2007
4 16 (17.78%) Exchange Server 2010
5 10 (11.11%) Exchange Server 2003
6 2 (2.22%) SharePoint 2010
7 1 (1.11%) Exchange Server 2013
7 1 (1.11%) IBM Notes
7 1 (1.11%) Blackberry Enterprise Server
Applications
1 46 (51.11%) MS Excel
2 37 (41.11%) MS Office
3 10 (11.11%) MS PowerPoint
Business Applications
1 2 (2.22%) assyst
Cloud Services
1 2 (2.22%) Office 365
Communications & Networking
1 28 (31.11%) DNS
2 24 (26.67%) TCP/IP
3 23 (25.56%) WAN
4 19 (21.11%) Internet
5 18 (20.00%) DHCP
6 16 (17.78%) Firewall
7 12 (13.33%) VoIP
8 10 (11.11%) LAN
8 10 (11.11%) SSL
9 8 (8.89%) Broadband
10 5 (5.56%) Wireless
11 4 (4.44%) SAN
12 3 (3.33%) VPN
13 2 (2.22%) IP Telephony
13 2 (2.22%) NAS
14 1 (1.11%) Wi-Fi
Database & Business Intelligence
1 2 (2.22%) SQL Server
1 2 (2.22%) SQL Server 2000
General
1 9 (10.00%) Marketing
2 6 (6.67%) Telecoms
3 4 (4.44%) Retail
4 2 (2.22%) Finance
5 1 (1.11%) Legal
5 1 (1.11%) Local Government
Miscellaneous
1 29 (32.22%) Blackberry
2 12 (13.33%) Analytical Skills
3 11 (12.22%) Video Conferencing
4 3 (3.33%) Thin Client
4 3 (3.33%) Fat Client
5 2 (2.22%) iPhone
5 2 (2.22%) Mathematics
5 2 (2.22%) Physics
6 1 (1.11%) NHS
6 1 (1.11%) Management Information System
6 1 (1.11%) Handset
Operating Systems
1 75 (83.33%) Windows
2 38 (42.22%) Windows 7
3 25 (27.78%) Windows XP
4 23 (25.56%) Windows Server 2008
5 19 (21.11%) Windows Server 2003
6 12 (13.33%) Windows Vista
7 7 (7.78%) Windows Server 2012
8 5 (5.56%) Linux
9 4 (4.44%) Windows 8
Processes & Methodologies
1 32 (35.56%) ITIL
2 17 (18.89%) Service Management
3 13 (14.44%) Kalman Filter
4 12 (13.33%) Incident Management
5 10 (11.11%) Project Planning
6 9 (10.00%) Digital Marketing
6 9 (10.00%) Project Management
7 6 (6.67%) ITSM
8 3 (3.33%) Service Delivery
9 2 (2.22%) Business Continuity
9 2 (2.22%) Root Cause Analysis
10 1 (1.11%) ISMS
10 1 (1.11%) Network Management
10 1 (1.11%) Change Control
10 1 (1.11%) Information Security
10 1 (1.11%) Information Security Management
10 1 (1.11%) Security Management
Programming Languages
1 2 (2.22%) C
Qualifications
1 15 (16.67%) MCP
2 13 (14.44%) CCNA
2 13 (14.44%) Cisco Certification
3 10 (11.11%) A+ Certification
4 6 (6.67%) Microsoft Certification
5 5 (5.56%) MCSE
6 3 (3.33%) ITIL Certification
7 2 (2.22%) MCITP
7 2 (2.22%) MCSA
8 1 (1.11%) MCTS
Quality Assurance & Compliance
1 32 (35.56%) SLA
2 1 (1.11%) ISO/IEC 27001
System Software
1 47 (52.22%) Active Directory
2 17 (18.89%) XenApp
3 12 (13.33%) VMware Infrastructure
3 12 (13.33%) Hyper-V
4 11 (12.22%) XenDesktop
5 9 (10.00%) Citrix Presentation Server
6 3 (3.33%) Terminal Services
Systems Management
1 12 (13.33%) Backup Exec
2 11 (12.22%) SCCM
3 2 (2.22%) SCOM
3 2 (2.22%) Norton AntiVirus
Vendors
1 58 (64.44%) Microsoft
2 27 (30.00%) HP
3 24 (26.67%) Citrix
4 16 (17.78%) VMware
5 13 (14.44%) Dell
6 12 (13.33%) Symantec
7 11 (12.22%) Juniper
8 10 (11.11%) SonicWALL
9 5 (5.56%) Cisco
9 5 (5.56%) Apple
10 4 (4.44%) Remedy
11 3 (3.33%) LANDesk
12 2 (2.22%) Mitel
12 2 (2.22%) ProCurve
12 2 (2.22%) Veeam
12 2 (2.22%) Kaseya
13 1 (1.11%) Nokia
13 1 (1.11%) Lotus