The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 412 419 426
Rank change year-on-year
+7 +7
Permanent jobs requiring a Service Desk Engineer 24 36 21
As % of all permanent IT jobs located in the South East 0.12% 0.16% 0.096%
As % of the Job Titles category 0.12% 0.17% 0.10%
Number of salaries quoted 18 34 21
Average salary £22,500 £23,500 £21,500
Average salary % change year-on-year
-4.25% +9.30%
90% offered a salary of more than £18,500 £21,000 £17,375
10% offered a salary of more than £27,500 £28,550 £32,500
UK excluding London average salary £22,000 £23,000 £22,000
% change year-on-year
-4.34% +4.54%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19643 21374 20828
As % of all permanent IT jobs located in the South East 94.91% 95.00% 95.03%
Number of salaries quoted 16206 17040 17156
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 4 August 2015.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire - 7 £18,500 -
Surrey -3 6 £25,000 -3.84%
Berkshire +10 4 £27,500 +5.76%
Hampshire +1 4 - -
Buckinghamshire +3 2 £21,250 -5.55% 2
West Sussex -7 1 £24,000 -9.43%
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 4 August 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 58 (74.36%) Windows
2 51 (65.38%) Microsoft
3 42 (53.85%) MS Excel
4 35 (44.87%) Active Directory
5 34 (43.59%) Windows 7
6 29 (37.18%) MS Exchange
7 27 (34.62%) SLA
8 26 (33.33%) TCP/IP
8 26 (33.33%) ITIL
9 21 (26.92%) DNS
9 21 (26.92%) Blackberry
10 20 (25.64%) MS Office
11 19 (24.36%) WAN
12 18 (23.08%) Citrix
13 17 (21.79%) HP
13 17 (21.79%) MCP
14 16 (20.51%) Windows XP
14 16 (20.51%) SharePoint
14 16 (20.51%) Windows Server 2003
15 15 (19.23%) Service Management
16 14 (17.95%) DHCP
16 14 (17.95%) VoIP
17 13 (16.67%) Analytical Skills
18 12 (15.38%) XenApp
18 12 (15.38%) XenDesktop
18 12 (15.38%) Windows Vista
18 12 (15.38%) Windows Server 2008
18 12 (15.38%) Firewall
19 11 (14.10%) A+ Certification
19 11 (14.10%) LAN

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 4 August 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (37.18%) MS Exchange
2 16 (20.51%) SharePoint
3 10 (12.82%) Exchange Server 2010
4 9 (11.54%) Exchange Server 2007
5 7 (8.97%) Exchange Server 2003
6 2 (2.56%) CMS
7 1 (1.28%) Exchange Server 2013
7 1 (1.28%) IBM Notes
7 1 (1.28%) Blackberry Enterprise Server
Applications
1 42 (53.85%) MS Excel
2 20 (25.64%) MS Office
3 10 (12.82%) MS PowerPoint
Business Applications
1 2 (2.56%) assyst
Cloud Services
1 1 (1.28%) Office 365
Communications & Networking
1 26 (33.33%) TCP/IP
2 21 (26.92%) DNS
3 19 (24.36%) WAN
4 14 (17.95%) DHCP
4 14 (17.95%) VoIP
5 12 (15.38%) Firewall
6 11 (14.10%) LAN
7 8 (10.26%) Internet
8 7 (8.97%) SSL
9 6 (7.69%) VPN
10 5 (6.41%) Broadband
11 2 (2.56%) IP Telephony
12 1 (1.28%) WebEx
12 1 (1.28%) Wi-Fi
12 1 (1.28%) Wireless
Database & Business Intelligence
1 1 (1.28%) MySQL
General
1 10 (12.82%) Marketing
2 5 (6.41%) Telecoms
3 3 (3.85%) Finance
3 3 (3.85%) Retail
4 1 (1.28%) Local Government
4 1 (1.28%) Legal
Miscellaneous
1 21 (26.92%) Blackberry
2 13 (16.67%) Analytical Skills
3 9 (11.54%) Video Conferencing
4 4 (5.13%) Data Centre
5 3 (3.85%) Mathematics
5 3 (3.85%) Physics
6 2 (2.56%) PDA
6 2 (2.56%) NHS
6 2 (2.56%) iPhone
7 1 (1.28%) Thin Client
7 1 (1.28%) Management Information System
7 1 (1.28%) IPTV
7 1 (1.28%) EPoS
7 1 (1.28%) Fat Client
Operating Systems
1 58 (74.36%) Windows
2 34 (43.59%) Windows 7
3 16 (20.51%) Windows XP
3 16 (20.51%) Windows Server 2003
4 12 (15.38%) Windows Vista
4 12 (15.38%) Windows Server 2008
5 6 (7.69%) Windows 8
6 5 (6.41%) Linux
7 3 (3.85%) Windows Server 2012
8 2 (2.56%) Apple iOS
8 2 (2.56%) Red Hat Enterprise Linux
8 2 (2.56%) Android
9 1 (1.28%) Mac OS X
Processes & Methodologies
1 26 (33.33%) ITIL
2 15 (19.23%) Service Management
3 10 (12.82%) Project Management
3 10 (12.82%) Project Planning
3 10 (12.82%) Digital Marketing
4 8 (10.26%) Kalman Filter
5 7 (8.97%) Incident Management
6 3 (3.85%) Service Delivery
7 2 (2.56%) CRM
7 2 (2.56%) Problem Management
7 2 (2.56%) eTOM
7 2 (2.56%) Continuous Improvement
8 1 (1.28%) Change Control
8 1 (1.28%) Mentoring
8 1 (1.28%) ISMS
8 1 (1.28%) Data Protection
8 1 (1.28%) Network Management
8 1 (1.28%) E-Commerce
8 1 (1.28%) Configuration Management
8 1 (1.28%) Information Security Management
Programming Languages
1 3 (3.85%) C
2 2 (2.56%) SQL
Qualifications
1 17 (21.79%) MCP
2 11 (14.10%) A+ Certification
3 9 (11.54%) CCNA
3 9 (11.54%) Cisco Certification
4 6 (7.69%) Microsoft Certification
5 5 (6.41%) MCSE
6 4 (5.13%) ITIL Certification
7 2 (2.56%) MCITP
7 2 (2.56%) SC Cleared
7 2 (2.56%) Security Cleared
7 2 (2.56%) MCSA
8 1 (1.28%) MCTS
Quality Assurance & Compliance
1 27 (34.62%) SLA
2 1 (1.28%) ISO/IEC 27001
System Software
1 35 (44.87%) Active Directory
2 12 (15.38%) XenApp
2 12 (15.38%) XenDesktop
3 10 (12.82%) Citrix Presentation Server
4 9 (11.54%) VMware Infrastructure
4 9 (11.54%) Hyper-V
Systems Management
1 10 (12.82%) SCCM
2 7 (8.97%) Backup Exec
Vendors
1 51 (65.38%) Microsoft
2 18 (23.08%) Citrix
3 17 (21.79%) HP
4 11 (14.10%) VMware
5 8 (10.26%) Dell
5 8 (10.26%) Juniper
6 7 (8.97%) Symantec
6 7 (8.97%) SonicWALL
7 5 (6.41%) Cisco
7 5 (6.41%) Remedy
8 4 (5.13%) LANDesk
9 2 (2.56%) Red Hat
10 1 (1.28%) Apple
10 1 (1.28%) Nokia
10 1 (1.28%) Lotus
10 1 (1.28%) Avaya
10 1 (1.28%) Polycom
10 1 (1.28%) ServiceNow
High Wycombe, Buckinghamshire
Atech Support
Salary: From £25,000 to £30,000 per annum (depending on experience)
Posted: 12 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £25,000 to £35,000 per annum (depending on experience)
Posted: 12 days ago