Service Desk Engineer Jobs in the South East

Service Desk Engineer
England > South East

The median Service Desk Engineer salary in the South East is £31,500 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 376 369 462
Rank change year-on-year -7 +93 -107
Permanent jobs requiring a Service Desk Engineer 20 45 20
As % of all permanent jobs advertised in the South East 0.12% 0.30% 0.10%
As % of the Job Titles category 0.13% 0.33% 0.11%
Number of salaries quoted 19 44 14
10th Percentile £27,550 £24,500 £23,500
25th Percentile £28,750 £26,250 £24,125
Median annual salary (50th Percentile) £31,500 £30,000 £26,500
Median % change year-on-year +5.00% +13.21% -
75th Percentile £39,500 £36,000 £28,500
90th Percentile £51,250 £36,350 £29,625
England median annual salary £30,000 £29,500 £27,500
% change year-on-year +1.69% +7.27% +10.00%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,586 13,785 18,947
% of permanent jobs with a recognized job title 93.91% 90.64% 96.38%
Number of salaries quoted 11,307 8,641 12,626
10th Percentile £27,500 £29,750 £30,000
25th Percentile £35,750 £39,750 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

Service Desk Engineer
Job Vacancy Trend in the South East

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Engineer in the South East

Service Desk Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Desk Engineer in the South East.

Salary trend for Service Desk Engineer in the South East

Service Desk Engineer
Salary Histogram in the South East

Salary distribution for jobs citing Service Desk Engineer in the South East over the 6 months to 23 April 2024.

Salary histogram for Service Desk Engineer in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -3 8 £40,750 +48.18% 4
Kent -17 7 £31,500 -7.35%
Berkshire +26 4 £28,500 -18.57% 2
Buckinghamshire -33 4 £47,500 +90.00% 1
Hampshire -12 2 £31,750 +35.11%
West Sussex - 2 £33,000 -
Surrey +13 1 - -
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 23 April 2024, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Service Desk Engineer in the job title.

1 14 (70.00%) Active Directory
2 13 (65.00%) Microsoft 365
3 12 (60.00%) Azure
3 12 (60.00%) Entra ID
4 11 (55.00%) SharePoint
4 11 (55.00%) Microsoft Exchange
4 11 (55.00%) Windows
5 9 (45.00%) Windows 10
6 8 (40.00%) Microsoft
7 7 (35.00%) Apple iOS
7 7 (35.00%) Android
7 7 (35.00%) AWS
7 7 (35.00%) Infrastructure Engineering
8 4 (20.00%) Customer Service
9 3 (15.00%) Cloud Computing
9 3 (15.00%) GPFS
9 3 (15.00%) Analytical Skills
9 3 (15.00%) OneDrive
9 3 (15.00%) Linux
10 2 (10.00%) VMware
10 2 (10.00%) SolarWinds
10 2 (10.00%) PaaS
11 1 (5.00%) Roadmaps
11 1 (5.00%) Project Roadmap
11 1 (5.00%) Project Delivery
11 1 (5.00%) Social Skills
11 1 (5.00%) N-able
11 1 (5.00%) Remote Monitoring and Management
11 1 (5.00%) IT Strategy
11 1 (5.00%) Collaborative Working

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (55.00%) Microsoft Exchange
1 11 (55.00%) SharePoint
Applications
1 1 (5.00%) Microsoft Office
Cloud Services
1 13 (65.00%) Microsoft 365
2 12 (60.00%) Azure
2 12 (60.00%) Entra ID
3 7 (35.00%) AWS
4 3 (15.00%) Cloud Computing
4 3 (15.00%) OneDrive
5 2 (10.00%) PaaS
6 1 (5.00%) IaaS
6 1 (5.00%) Mimecast
6 1 (5.00%) SaaS
Communications & Networking
1 1 (5.00%) DHCP
1 1 (5.00%) Firewall
1 1 (5.00%) Remote Desktop
1 1 (5.00%) TCP/IP
1 1 (5.00%) VLAN
1 1 (5.00%) VPN
General
1 3 (15.00%) Analytical Skills
2 1 (5.00%) Legal
2 1 (5.00%) Retail
2 1 (5.00%) Social Skills
2 1 (5.00%) Telecoms
Miscellaneous
1 1 (5.00%) EPoS
Operating Systems
1 11 (55.00%) Windows
2 9 (45.00%) Windows 10
3 7 (35.00%) Android
3 7 (35.00%) Apple iOS
4 3 (15.00%) Linux
5 1 (5.00%) Windows 8
5 1 (5.00%) Windows Server
Processes & Methodologies
1 7 (35.00%) Infrastructure Engineering
2 4 (20.00%) Customer Service
3 1 (5.00%) Case Management
3 1 (5.00%) Collaborative Working
3 1 (5.00%) Incident Management
3 1 (5.00%) IT Strategy
3 1 (5.00%) Network Management
3 1 (5.00%) Problem Management
3 1 (5.00%) Project Delivery
3 1 (5.00%) Project Roadmap
3 1 (5.00%) Remote Monitoring and Management
3 1 (5.00%) Roadmaps
Qualifications
1 1 (5.00%) MCITP
1 1 (5.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.00%) SLA
System Software
1 14 (70.00%) Active Directory
2 3 (15.00%) GPFS
3 1 (5.00%) VMware Infrastructure
Systems Management
1 1 (5.00%) Microsoft Intune
1 1 (5.00%) Single Sign-On
Vendors
1 8 (40.00%) Microsoft
2 2 (10.00%) SolarWinds
2 2 (10.00%) VMware
3 1 (5.00%) ConnectWise
3 1 (5.00%) N-able
3 1 (5.00%) Sage
3 1 (5.00%) Sophos