The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 398 394 413
Rank change year-on-year
-4 +19
Permanent jobs requiring a Service Desk Engineer 48 24 32
As % of all permanent IT jobs located in the South East 0.22% 0.11% 0.14%
As % of the Job Titles category 0.23% 0.12% 0.15%
Number of salaries quoted 45 24 29
Average salary £24,000 £22,000 £21,500
Average salary % change year-on-year
+9.09% +2.32%
90% offered a salary of more than £20,400 £17,750 £18,000
10% offered a salary of more than £28,400 £32,500 £25,000
UK excluding London average salary £23,500 £22,500 £22,500
% change year-on-year
+4.44% -
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21099 20166 21691
As % of all permanent IT jobs located in the South East 94.70% 95.08% 95.41%
Number of salaries quoted 16589 16620 18515
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £61,500 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 28 August 2014.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +2 16 £26,000 +30.00% 2
Hampshire -8 13 £22,500 +2.27%
East Sussex - 11 £24,000 - 1
Berkshire +4 6 £25,500 -11.30% 1
Oxfordshire - 1 £26,000 - 1
West Sussex - 1 £20,000 - 1
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2014, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 65 (82.28%) Windows
2 38 (48.10%) VMware
3 36 (45.57%) Citrix
4 35 (44.30%) Active Directory
5 30 (37.97%) Microsoft
6 26 (32.91%) Windows Server 2012
7 24 (30.38%) Windows Server 2003
8 21 (26.58%) ITIL
9 20 (25.32%) TCP/IP
10 19 (24.05%) MS Excel
11 17 (21.52%) Linux
11 17 (21.52%) Windows 7
12 16 (20.25%) Microsoft Certification
13 15 (18.99%) MS Office
13 15 (18.99%) Windows Server 2008
14 14 (17.72%) SLA
15 13 (16.46%) Cisco
15 13 (16.46%) MS Exchange
16 12 (15.19%) LAN
16 12 (15.19%) Windows 8
17 11 (13.92%) VMware Infrastructure
17 11 (13.92%) Mac OS
17 11 (13.92%) Ubuntu
17 11 (13.92%) Degree
18 10 (12.66%) DNS
19 9 (11.39%) DHCP
20 8 (10.13%) WAN
20 8 (10.13%) MCP
21 7 (8.86%) Lync
21 7 (8.86%) Windows XP

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2014, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (16.46%) MS Exchange
2 7 (8.86%) Lync
3 4 (5.06%) SharePoint
4 3 (3.80%) Exchange Server 2003
5 1 (1.27%) IBM Notes
Applications
1 19 (24.05%) MS Excel
2 15 (18.99%) MS Office
3 3 (3.80%) MS PowerPoint
Business Applications
1 2 (2.53%) Dynamics NAV
2 1 (1.27%) SAP Oil and Gas
Cloud Services
1 4 (5.06%) Office 365
Communications & Networking
1 20 (25.32%) TCP/IP
2 12 (15.19%) LAN
3 10 (12.66%) DNS
4 9 (11.39%) DHCP
5 8 (10.13%) WAN
6 7 (8.86%) VPN
7 6 (7.59%) Firewall
8 5 (6.33%) Internet
9 4 (5.06%) IP Telephony
10 3 (3.80%) Unified Communications
11 2 (2.53%) SAN
12 1 (1.27%) VoIP
12 1 (1.27%) ADSL
12 1 (1.27%) Broadband
12 1 (1.27%) Cisco ASA
12 1 (1.27%) FWSM
Database & Business Intelligence
1 2 (2.53%) SQL Server
2 1 (1.27%) SQL Server 2000
2 1 (1.27%) SQL Server 2008
2 1 (1.27%) SQL Server 2012
2 1 (1.27%) SQL Server 2005
General
1 3 (3.80%) Telecoms
2 2 (2.53%) Finance
3 1 (1.27%) Manufacturing
3 1 (1.27%) Electronics
3 1 (1.27%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.27%) COM
Miscellaneous
1 5 (6.33%) Thin Client
1 5 (6.33%) Fat Client
2 4 (5.06%) Mathematics
3 1 (1.27%) Firmware
3 1 (1.27%) DTV
3 1 (1.27%) Video Conferencing
3 1 (1.27%) PDA
Operating Systems
1 65 (82.28%) Windows
2 26 (32.91%) Windows Server 2012
3 24 (30.38%) Windows Server 2003
4 17 (21.52%) Linux
4 17 (21.52%) Windows 7
5 15 (18.99%) Windows Server 2008
6 12 (15.19%) Windows 8
7 11 (13.92%) Mac OS
7 11 (13.92%) Ubuntu
8 7 (8.86%) Windows XP
9 1 (1.27%) UNIX
Processes & Methodologies
1 21 (26.58%) ITIL
2 5 (6.33%) Incident Management
3 4 (5.06%) Kalman Filter
3 4 (5.06%) Service Management
4 2 (2.53%) Time Management
5 1 (1.27%) Business Intelligence
5 1 (1.27%) ITSM
5 1 (1.27%) Six Sigma
5 1 (1.27%) Configuration Management
5 1 (1.27%) ITIL V3
5 1 (1.27%) Service Desk Management
5 1 (1.27%) Network Monitoring
5 1 (1.27%) Programme Management
5 1 (1.27%) Lean Six Sigma
5 1 (1.27%) Digital Marketing
Programming Languages
1 6 (7.59%) SQL
2 5 (6.33%) C
Qualifications
1 16 (20.25%) Microsoft Certification
2 11 (13.92%) Degree
3 8 (10.13%) MCP
4 5 (6.33%) MCSA
5 4 (5.06%) MCITP
5 4 (5.06%) MCDST
5 4 (5.06%) MCSE
6 3 (3.80%) Network+ Certification
7 2 (2.53%) SC Cleared
7 2 (2.53%) Security Cleared
7 2 (2.53%) CCNA
7 2 (2.53%) A+ Certification
7 2 (2.53%) Cisco Certification
8 1 (1.27%) CCNP
8 1 (1.27%) MOS
Quality Assurance & Compliance
1 14 (17.72%) SLA
System Software
1 35 (44.30%) Active Directory
2 11 (13.92%) VMware Infrastructure
3 4 (5.06%) XenApp
4 3 (3.80%) Terminal Services
5 2 (2.53%) Hyper-V
6 1 (1.27%) XenServer
6 1 (1.27%) XenDesktop
6 1 (1.27%) VMware Server
Systems Management
1 3 (3.80%) SCCM
2 2 (2.53%) Backup Exec
2 2 (2.53%) Norton AntiVirus
3 1 (1.27%) Nagios
3 1 (1.27%) NetBackup
3 1 (1.27%) SCOM
Vendors
1 38 (48.10%) VMware
2 36 (45.57%) Citrix
3 30 (37.97%) Microsoft
4 13 (16.46%) Cisco
5 6 (7.59%) Remedy
6 5 (6.33%) HP
7 3 (3.80%) BT
8 2 (2.53%) LANDesk
8 2 (2.53%) Veeam
8 2 (2.53%) SolarWinds
8 2 (2.53%) Kaseya
8 2 (2.53%) Symantec
8 2 (2.53%) Juniper
9 1 (1.27%) Intel
9 1 (1.27%) IBM
9 1 (1.27%) SAP
9 1 (1.27%) Lotus
9 1 (1.27%) CheckPoint
9 1 (1.27%) F5
Guildford
Recruitment Genius
Salary: £18000 - £22000 per annum
Posted: 15 hours ago
Slough, Berkshire
Yoh Company
Salary: £30000 - £35000 per annum
Posted: 17 hours ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 2 days ago
Abingdon, Oxfordshire
RM Education
Salary: £23000 - £29000 per annum + bonus
Posted: 14 days ago
Crawley
Blue Town Online
Salary: Competitive + Pension
Posted: 21 days ago
Brighton, Sussex
Eurotime Solutions
Salary: depending on experience
Posted: 23 days ago