The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 365 409 409
Rank change year-on-year
+44 0
Permanent jobs requiring a Service Desk Engineer 75 25 35
As % of all permanent IT jobs located in the South East 0.34% 0.12% 0.15%
As % of the Job Titles category 0.36% 0.12% 0.16%
Number of salaries quoted 70 24 34
Average salary £24,000 £22,000 £23,250
Average salary % change year-on-year
+9.09% -5.37%
90% offered a salary of more than £19,950 £18,650 £20,000
10% offered a salary of more than £28,000 £32,500 £29,000
UK excluding London average salary £23,000 £23,250 £23,000
% change year-on-year
-1.07% +1.08%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20681 20449 21581
As % of all permanent IT jobs located in the South East 94.68% 94.99% 95.50%
Number of salaries quoted 16309 16863 18474
Average salary £42,000 £42,000 £40,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 21 October 2014.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +26 43 £26,000 +26.82% 4
East Sussex -4 12 £24,000 -
Berkshire +6 6 £25,500 +2.00% 1
Hampshire -1 6 £19,000 -13.63% 2
Oxfordshire - 5 £26,000 -
Buckinghamshire -1 3 £24,250 -21.13% 3
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 21 October 2014, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 100 (89.29%) Windows
2 59 (52.68%) Microsoft
3 58 (51.79%) VMware
4 56 (50.00%) Citrix
5 48 (42.86%) Active Directory
6 43 (38.39%) ITIL
7 38 (33.93%) MS Exchange
8 36 (32.14%) Windows Server 2012
9 34 (30.36%) MS Excel
10 33 (29.46%) Windows Server 2008
11 32 (28.57%) VMware Infrastructure
11 32 (28.57%) Windows Server 2003
12 30 (26.79%) MS Office
12 30 (26.79%) Windows 7
13 29 (25.89%) SLA
13 29 (25.89%) Cisco
14 26 (23.21%) DNS
14 26 (23.21%) Windows 8
15 25 (22.32%) Internet
16 23 (20.54%) TCP/IP
17 22 (19.64%) XenApp
18 21 (18.75%) Windows XP
19 20 (17.86%) Firewall
20 19 (16.96%) Terminal Services
20 19 (16.96%) WAN
20 19 (16.96%) Linux
21 18 (16.07%) Backup Exec
21 18 (16.07%) Kalman Filter
22 17 (15.18%) Symantec
23 16 (14.29%) Thin Client

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 21 October 2014, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (33.93%) MS Exchange
2 13 (11.61%) Exchange Server 2003
3 10 (8.93%) SharePoint
4 9 (8.04%) Lync
5 7 (6.25%) Exchange Server 2010
5 7 (6.25%) Exchange Server 2007
6 1 (0.89%) Exchange Server 2013
Applications
1 34 (30.36%) MS Excel
2 30 (26.79%) MS Office
3 5 (4.46%) MS PowerPoint
Business Applications
1 2 (1.79%) Dynamics NAV
2 1 (0.89%) SAP Oil and Gas
Cloud Services
1 7 (6.25%) Office 365
Communications & Networking
1 26 (23.21%) DNS
2 25 (22.32%) Internet
3 23 (20.54%) TCP/IP
4 20 (17.86%) Firewall
5 19 (16.96%) WAN
6 15 (13.39%) DHCP
6 15 (13.39%) LAN
7 14 (12.50%) SAN
8 8 (7.14%) VPN
9 7 (6.25%) IP Telephony
10 4 (3.57%) SSL
11 3 (2.68%) ADSL
11 3 (2.68%) Broadband
11 3 (2.68%) Unified Communications
Database & Business Intelligence
1 2 (1.79%) SQL Server
2 1 (0.89%) SQL Server 2000
2 1 (0.89%) SQL Server 2008
2 1 (0.89%) SQL Server 2012
2 1 (0.89%) SQL Server 2005
General
1 2 (1.79%) Retail
1 2 (1.79%) Finance
2 1 (0.89%) Electronics
2 1 (0.89%) Telecoms
2 1 (0.89%) Manufacturing
2 1 (0.89%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.89%) COM
Miscellaneous
1 16 (14.29%) Thin Client
1 16 (14.29%) Fat Client
2 6 (5.36%) Blackberry
3 3 (2.68%) Video Conferencing
4 1 (0.89%) DTV
Operating Systems
1 100 (89.29%) Windows
2 36 (32.14%) Windows Server 2012
3 33 (29.46%) Windows Server 2008
4 32 (28.57%) Windows Server 2003
5 30 (26.79%) Windows 7
6 26 (23.21%) Windows 8
7 21 (18.75%) Windows XP
8 19 (16.96%) Linux
9 13 (11.61%) Ubuntu
9 13 (11.61%) Mac OS
10 4 (3.57%) Windows Vista
11 2 (1.79%) Mac OS X
12 1 (0.89%) UNIX
Processes & Methodologies
1 43 (38.39%) ITIL
2 18 (16.07%) Kalman Filter
3 14 (12.50%) Service Management
4 10 (8.93%) ITSM
5 9 (8.04%) Incident Management
6 2 (1.79%) Asset Management
6 2 (1.79%) Network Monitoring
6 2 (1.79%) Time Management
6 2 (1.79%) Service Delivery
7 1 (0.89%) Business Intelligence
7 1 (0.89%) Configuration Management
7 1 (0.89%) Six Sigma
7 1 (0.89%) Service Desk Management
7 1 (0.89%) Programme Management
7 1 (0.89%) Digital Marketing
7 1 (0.89%) Lean Six Sigma
Programming Languages
1 6 (5.36%) SQL
Qualifications
1 15 (13.39%) Microsoft Certification
2 13 (11.61%) Cisco Certification
2 13 (11.61%) CCNA
3 12 (10.71%) Degree
4 9 (8.04%) MCP
5 4 (3.57%) MCDST
5 4 (3.57%) MCSA
6 3 (2.68%) MCSE
6 3 (2.68%) MCITP
7 2 (1.79%) SC Cleared
7 2 (1.79%) Security Cleared
Quality Assurance & Compliance
1 29 (25.89%) SLA
System Software
1 48 (42.86%) Active Directory
2 32 (28.57%) VMware Infrastructure
3 22 (19.64%) XenApp
4 19 (16.96%) Terminal Services
5 6 (5.36%) Hyper-V
6 1 (0.89%) XenServer
6 1 (0.89%) VMware Server
Systems Management
1 18 (16.07%) Backup Exec
2 12 (10.71%) Norton AntiVirus
3 3 (2.68%) SCCM
4 1 (0.89%) Nagios
4 1 (0.89%) NetBackup
4 1 (0.89%) SCOM
Vendors
1 59 (52.68%) Microsoft
2 58 (51.79%) VMware
3 56 (50.00%) Citrix
4 29 (25.89%) Cisco
5 17 (15.18%) Symantec
6 15 (13.39%) HP
7 13 (11.61%) Veeam
8 11 (9.82%) Kaseya
9 4 (3.57%) SonicWALL
9 4 (3.57%) BT
9 4 (3.57%) Dell
10 3 (2.68%) Juniper
11 2 (1.79%) Apple
11 2 (1.79%) Remedy
11 2 (1.79%) Avaya
12 1 (0.89%) IBM
12 1 (0.89%) SAP
12 1 (0.89%) CheckPoint
12 1 (0.89%) SolarWinds
Reading, Berkshire
IT Talent Solutions
Salary: From £20,000 to £23,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £19,000 to £24,000 per annum £17,000 - £19,000 + Plus £4.5k Shift
Posted: Yesterday
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £25,000 to £28,000 per annum + Great Benefits
Posted: Yesterday
Egham, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Guildford, Surrey
ANSON MCCADE
Salary: From £30,000 to £38,000 per annum plus competitive package
Posted: 5 days ago
Dorking, Surrey
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Salary: £26000 - £30000 per annum + Benefits+Training
Posted: 5 days ago
Winchester, Hampshire
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Salary: £18000 - £19000 per annum
Posted: 6 days ago
High Wycombe, Buckinghamshire
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Salary: From £25,000 to £35,000 per annum
Posted: 7 days ago
Southampton
Hays IT - Uk Posting account
Salary: £18000.00 - £20000.00 per annum + Excellent Benefits
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Guildford
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Salary: £11,992.24 per year
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