The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 377 410 419
Rank change year-on-year
+33 +9
Permanent jobs requiring a Service Desk Engineer 68 24 34
As % of all permanent IT jobs located in the South East 0.31% 0.11% 0.15%
As % of the Job Titles category 0.32% 0.11% 0.15%
Number of salaries quoted 65 22 33
Average salary £23,500 £22,250 £23,500
Average salary % change year-on-year
+5.61% -5.31%
90% offered a salary of more than £20,400 £20,050 £20,000
10% offered a salary of more than £29,600 £37,450 £29,000
UK excluding London average salary £22,500 £25,000 £23,500
% change year-on-year
-10.00% +6.38%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21184 20928 21951
As % of all permanent IT jobs located in the South East 95.16% 94.85% 95.68%
Number of salaries quoted 16953 17021 19047
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 28 November 2014.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +30 44 £23,500 +14.63%
Berkshire +12 5 £30,000 +20.00% 1
Buckinghamshire +5 5 £23,875 -17.67%
Hampshire -12 4 £19,250 +13.23% 1
Oxfordshire - 4 £22,500 -
East Sussex -2 2 £23,250 -
Kent -4 2 £32,000 +45.45% 1
West Sussex -4 1 £19,000 -14.60%
Middlesex - 1 £31,500 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 28 November 2014, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 101 (87.07%) Windows
2 65 (56.03%) Microsoft
3 53 (45.69%) VMware
4 52 (44.83%) Citrix
4 52 (44.83%) Active Directory
5 49 (42.24%) ITIL
6 44 (37.93%) MS Exchange
7 40 (34.48%) MS Office
8 36 (31.03%) MS Excel
9 35 (30.17%) VMware Infrastructure
10 34 (29.31%) Windows Server 2008
11 33 (28.45%) SLA
12 32 (27.59%) DNS
12 32 (27.59%) Windows 7
13 30 (25.86%) Cisco
14 29 (25.00%) Internet
15 28 (24.14%) Windows Server 2003
15 28 (24.14%) Windows Server 2012
15 28 (24.14%) XenApp
16 26 (22.41%) Windows XP
17 25 (21.55%) Windows 8
18 23 (19.83%) Backup Exec
19 22 (18.97%) HP
19 22 (18.97%) Firewall
19 22 (18.97%) Symantec
20 21 (18.10%) Terminal Services
21 20 (17.24%) Linux
21 20 (17.24%) Kalman Filter
22 18 (15.52%) DHCP
22 18 (15.52%) TCP/IP

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 28 November 2014, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (37.93%) MS Exchange
2 16 (13.79%) Exchange Server 2003
3 12 (10.34%) SharePoint
4 11 (9.48%) Exchange Server 2010
4 11 (9.48%) Exchange Server 2007
5 9 (7.76%) Lync
6 2 (1.72%) SharePoint 2010
7 1 (0.86%) Exchange Server 2013
Applications
1 40 (34.48%) MS Office
2 36 (31.03%) MS Excel
3 5 (4.31%) MS PowerPoint
Business Applications
1 1 (0.86%) SAP Oil and Gas
Cloud Services
1 7 (6.03%) Office 365
Communications & Networking
1 32 (27.59%) DNS
2 29 (25.00%) Internet
3 22 (18.97%) Firewall
4 18 (15.52%) SAN
4 18 (15.52%) DHCP
4 18 (15.52%) TCP/IP
5 17 (14.66%) WAN
6 11 (9.48%) LAN
7 7 (6.03%) SSL
7 7 (6.03%) IP Telephony
8 3 (2.59%) Unified Communications
8 3 (2.59%) VPN
8 3 (2.59%) ADSL
8 3 (2.59%) Broadband
9 2 (1.72%) NAS
10 1 (0.86%) Wireless
Database & Business Intelligence
1 3 (2.59%) SQL Server
2 2 (1.72%) SQL Server 2000
General
1 4 (3.45%) Telecoms
2 3 (2.59%) Finance
2 3 (2.59%) Retail
3 1 (0.86%) Marketing
3 1 (0.86%) Electronics
3 1 (0.86%) Manufacturing
3 1 (0.86%) Publishing
Miscellaneous
1 17 (14.66%) Thin Client
1 17 (14.66%) Fat Client
2 11 (9.48%) Blackberry
3 3 (2.59%) Video Conferencing
4 1 (0.86%) DTV
4 1 (0.86%) Handset
Operating Systems
1 101 (87.07%) Windows
2 34 (29.31%) Windows Server 2008
3 32 (27.59%) Windows 7
4 28 (24.14%) Windows Server 2012
4 28 (24.14%) Windows Server 2003
5 26 (22.41%) Windows XP
6 25 (21.55%) Windows 8
7 20 (17.24%) Linux
8 13 (11.21%) Ubuntu
8 13 (11.21%) Mac OS
9 7 (6.03%) Windows Vista
10 2 (1.72%) Mac OS X
11 1 (0.86%) UNIX
Processes & Methodologies
1 49 (42.24%) ITIL
2 20 (17.24%) Kalman Filter
3 18 (15.52%) Service Management
4 13 (11.21%) Incident Management
5 12 (10.34%) ITSM
6 3 (2.59%) Service Delivery
7 2 (1.72%) Asset Management
7 2 (1.72%) Network Monitoring
7 2 (1.72%) Time Management
7 2 (1.72%) Root Cause Analysis
8 1 (0.86%) Cyber Security
8 1 (0.86%) Service Desk Management
8 1 (0.86%) Lean Six Sigma
8 1 (0.86%) Digital Marketing
8 1 (0.86%) Programme Management
8 1 (0.86%) Business Intelligence
8 1 (0.86%) Six Sigma
8 1 (0.86%) Configuration Management
Programming Languages
1 1 (0.86%) SQL
Qualifications
1 15 (12.93%) CCNA
1 15 (12.93%) Cisco Certification
2 11 (9.48%) Microsoft Certification
2 11 (9.48%) Degree
3 7 (6.03%) MCP
4 4 (3.45%) MCDST
5 3 (2.59%) MCITP
5 3 (2.59%) SC Cleared
5 3 (2.59%) Security Cleared
6 2 (1.72%) MCSA
7 1 (0.86%) MCSE
Quality Assurance & Compliance
1 33 (28.45%) SLA
System Software
1 52 (44.83%) Active Directory
2 35 (30.17%) VMware Infrastructure
3 28 (24.14%) XenApp
4 21 (18.10%) Terminal Services
5 7 (6.03%) Hyper-V
6 1 (0.86%) XenServer
Systems Management
1 23 (19.83%) Backup Exec
2 14 (12.07%) Norton AntiVirus
3 5 (4.31%) SCCM
4 3 (2.59%) SCOM
5 1 (0.86%) NetBackup
5 1 (0.86%) Nagios
Vendors
1 65 (56.03%) Microsoft
2 53 (45.69%) VMware
3 52 (44.83%) Citrix
4 30 (25.86%) Cisco
5 22 (18.97%) HP
5 22 (18.97%) Symantec
6 15 (12.93%) Veeam
7 13 (11.21%) Kaseya
8 9 (7.76%) Dell
9 7 (6.03%) SonicWALL
10 4 (3.45%) BT
11 3 (2.59%) Juniper
11 3 (2.59%) Apple
12 2 (1.72%) Avaya
12 2 (1.72%) ProCurve
13 1 (0.86%) Mitel
13 1 (0.86%) SAP
13 1 (0.86%) Remedy
13 1 (0.86%) CheckPoint
13 1 (0.86%) IBM
Reading, Berkshire
Venturi
Salary: £30000.00 per annum
Posted: 4 days ago
Edenbridge, Kent
EVAK Technologies Ltd
Salary: From £20,000 to £25,000 per annum
Posted: 14 days ago