The statistics below represent IT jobs advertised across the South East region that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 July 2016 with a comparison to same period over 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 391 416 437
Rank change year-on-year
+25 +21
Permanent jobs requiring a Service Desk Engineer 50 40 46
As % of all permanent IT jobs located in the South East 0.27% 0.19% 0.20%
As % of the Job Titles category 0.28% 0.20% 0.21%
Number of salaries quoted 47 30 45
Median salary £28,000 £25,000 £23,000
Median salary % change year-on-year
+12.00% +8.69%
90% offered a salary of more than £21,800 £18,500 £21,000
10% offered a salary of more than £32,500 £28,250 £30,000
UK excluding London median salary £27,500 £22,500 £23,000
% change year-on-year
+22.22% -2.17%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17951 20114 21982
As % of all permanent IT jobs located in the South East 97.18% 96.79% 96.75%
Number of salaries quoted 15265 16515 17511
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 29 July 2016.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +37 20 £28,000 +12.00% 2
Oxfordshire -11 10 £28,500 +54.05% 1
Berkshire +2 9 £32,500 +18.18%
Buckinghamshire +31 6 £25,000 +17.64%
West Sussex -4 3 £22,000 -8.33%
Hampshire -7 2 £23,500 -9.61%
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 July 2016, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Engineer in the job title.

1 77 (65.25%) Windows
2 67 (56.78%) Microsoft
3 49 (41.53%) TCP/IP
4 45 (38.14%) DNS
4 45 (38.14%) Active Directory
5 41 (34.75%) Cisco
5 41 (34.75%) Firewall
6 39 (33.05%) VMware
6 39 (33.05%) MS Exchange
7 38 (32.20%) WAN
8 36 (30.51%) MS Excel
9 35 (29.66%) Linux
9 35 (29.66%) Windows Server
10 32 (27.12%) Windows 7
10 32 (27.12%) SLA
11 31 (26.27%) Windows Server 2008
12 29 (24.58%) ITIL
13 28 (23.73%) Exchange Server 2010
14 27 (22.88%) VMware Infrastructure
15 25 (21.19%) Hyper-V
15 25 (21.19%) Internet
16 24 (20.34%) Windows Server 2003
17 23 (19.49%) Exchange Server 2007
18 22 (18.64%) MS Office
18 22 (18.64%) LAN
19 21 (17.80%) VoIP
19 21 (17.80%) Cisco Certification
19 21 (17.80%) Microsoft Certification
20 19 (16.10%) Citrix
20 19 (16.10%) HP

Service Desk Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (33.05%) MS Exchange
2 28 (23.73%) Exchange Server 2010
3 23 (19.49%) Exchange Server 2007
4 15 (12.71%) SharePoint
5 10 (8.47%) Exchange Server 2003
6 8 (6.78%) Skype for Business
7 7 (5.93%) Exchange Server 2013
8 3 (2.54%) IBM Notes
9 1 (0.85%) IBM Domino
Applications
1 36 (30.51%) MS Excel
2 22 (18.64%) MS Office
3 8 (6.78%) MS PowerPoint
Business Applications
1 1 (0.85%) Dynamics NAV
Cloud Services
1 5 (4.24%) Office 365
2 1 (0.85%) Cloud Computing
Communications & Networking
1 49 (41.53%) TCP/IP
2 45 (38.14%) DNS
3 41 (34.75%) Firewall
4 38 (32.20%) WAN
5 25 (21.19%) Internet
6 22 (18.64%) LAN
7 21 (17.80%) VoIP
8 19 (16.10%) SMTP
9 16 (13.56%) DHCP
10 15 (12.71%) ADSL
11 10 (8.47%) SSL
12 9 (7.63%) Cisco ASA
13 8 (6.78%) Broadband
13 8 (6.78%) FWSM
14 5 (4.24%) 2G
14 5 (4.24%) 3G
14 5 (4.24%) 4G
14 5 (4.24%) LTE
14 5 (4.24%) SIGTRAN
14 5 (4.24%) VPN
Database & Business Intelligence
1 3 (2.54%) MySQL
1 3 (2.54%) SQL Server
General
1 18 (15.25%) Telecoms
2 5 (4.24%) Retail
3 1 (0.85%) Legal
3 1 (0.85%) Manufacturing
Miscellaneous
1 17 (14.41%) Blackberry
2 7 (5.93%) Analytical Skills
2 7 (5.93%) iPhone
3 5 (4.24%) Data Centre
3 5 (4.24%) IVR
3 5 (4.24%) Statistics
4 4 (3.39%) Computer Science
5 3 (2.54%) Driving Licence
5 3 (2.54%) Replication
5 3 (2.54%) Video Conferencing
Operating Systems
1 77 (65.25%) Windows
2 35 (29.66%) Linux
2 35 (29.66%) Windows Server
3 32 (27.12%) Windows 7
4 31 (26.27%) Windows Server 2008
5 24 (20.34%) Windows Server 2003
6 16 (13.56%) Windows XP
7 15 (12.71%) Windows Server 2012
8 13 (11.02%) Windows 8
8 13 (11.02%) Windows Vista
9 11 (9.32%) Windows 10
10 9 (7.63%) Android
11 3 (2.54%) Unix
12 2 (1.69%) Apple iOS
12 2 (1.69%) Mac OS X
13 1 (0.85%) Mac OS
Processes & Methodologies
1 29 (24.58%) ITIL
2 17 (14.41%) Kalman Filter
3 12 (10.17%) Email Filtering
3 12 (10.17%) Web Filtering
4 9 (7.63%) Incident Management
5 8 (6.78%) ITIL V3
5 8 (6.78%) Mobile Device Management
5 8 (6.78%) Network Monitoring
6 6 (5.08%) Project Planning
7 5 (4.24%) Network Architecture
7 5 (4.24%) Network Management
7 5 (4.24%) Performance Monitoring
8 4 (3.39%) Problem Management
9 3 (2.54%) Web Development
10 2 (1.69%) CRM
10 2 (1.69%) Line Management
10 2 (1.69%) Migration
10 2 (1.69%) Service Delivery
11 1 (0.85%) Change Management
11 1 (0.85%) Email Migration
Programming Languages
1 8 (6.78%) C
2 5 (4.24%) SQL
3 3 (2.54%) Java
3 3 (2.54%) VB
Qualifications
1 21 (17.80%) Cisco Certification
1 21 (17.80%) Microsoft Certification
2 17 (14.41%) CCNA
3 14 (11.86%) MCSE
4 13 (11.02%) MCSA
5 11 (9.32%) Network+ Certification
6 8 (6.78%) Degree
6 8 (6.78%) ITIL Certification
6 8 (6.78%) MOS
7 5 (4.24%) CCNP
7 5 (4.24%) JNCIA
7 5 (4.24%) SC Cleared
7 5 (4.24%) Security Cleared
8 4 (3.39%) MCITP
8 4 (3.39%) MCP
9 3 (2.54%) A+ Certification
10 2 (1.69%) GNVQ
11 1 (0.85%) MCDST
11 1 (0.85%) MCTS
11 1 (0.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 32 (27.12%) SLA
System Software
1 45 (38.14%) Active Directory
2 27 (22.88%) VMware Infrastructure
3 25 (21.19%) Hyper-V
4 8 (6.78%) Firmware
5 7 (5.93%) XenApp
5 7 (5.93%) XenDesktop
6 6 (5.08%) Citrix Presentation Server
7 5 (4.24%) Terminal Services
8 2 (1.69%) vSphere
Systems Management
1 13 (11.02%) Backup Exec
2 11 (9.32%) SCCM
3 4 (3.39%) SCVMM
4 1 (0.85%) SCOM
4 1 (0.85%) SCSM
4 1 (0.85%) XenMobile
Vendors
1 67 (56.78%) Microsoft
2 41 (34.75%) Cisco
3 39 (33.05%) VMware
4 19 (16.10%) Citrix
4 19 (16.10%) HP
5 13 (11.02%) Dell
5 13 (11.02%) Juniper
5 13 (11.02%) Symantec
6 10 (8.47%) Mitel
6 10 (8.47%) SonicWALL
7 8 (6.78%) CheckPoint
7 8 (6.78%) Extreme Networks
7 8 (6.78%) F5
7 8 (6.78%) Palo Alto
7 8 (6.78%) SolarWinds
8 5 (4.24%) Avaya
9 3 (2.54%) Dell Compellent
9 3 (2.54%) IBM
10 2 (1.69%) Acronis
11 1 (0.85%) NetApp
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 2 days ago
Abingdon, Oxfordshire
Experis Ltd
Salary: £25000.00 - £32000.00 per annum + Benefits
Posted: 3 days ago