The statistics below represent IT jobs advertised across the South East region that had Service Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 July 2016 with a comparison to same period over 2 years.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 370 416 442
Rank change year-on-year
+46 +26
Permanent jobs requiring a Service Desk Engineer 68 58 41
As % of all permanent IT jobs located in the South East 0.37% 0.27% 0.18%
As % of the Job Titles category 0.38% 0.28% 0.18%
Number of salaries quoted 66 48 40
Median salary £26,250 £22,500 £23,000
Median salary % change year-on-year
+16.66% -2.17%
90% offered a salary of more than £21,000 £19,000 £21,000
10% offered a salary of more than £32,500 £40,000 £30,550
UK excluding London median salary £26,000 £22,500 £23,000
% change year-on-year
+15.55% -2.17%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17677 20610 22546
As % of all permanent IT jobs located in the South East 96.95% 97.08% 96.60%
Number of salaries quoted 15047 16812 18197
Median salary £44,500 £42,500 £42,500
Median salary % change year-on-year
+4.70% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Engineer
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Desk Engineer in the job title.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 2 July 2016.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +20 18 £28,000 +24.44% 1
Oxfordshire -5 18 £28,500 +50.00% 2
West Sussex +9 11 £22,000 -8.33%
Buckinghamshire +33 9 £25,000 +17.64%
Berkshire +9 7 £32,500 +30.00%
Hampshire +4 4 £25,000 -3.84% 1
East Sussex +5 1 £22,500 -10.89%
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 2 July 2016, Service Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Engineer in the job title.

1 77 (67.54%) Windows
2 63 (55.26%) Microsoft
3 44 (38.60%) Active Directory
4 43 (37.72%) TCP/IP
5 40 (35.09%) DNS
5 40 (35.09%) Cisco
6 38 (33.33%) MS Exchange
7 37 (32.46%) VMware
8 36 (31.58%) WAN
9 35 (30.70%) Windows Server
10 34 (29.82%) Firewall
11 33 (28.95%) SLA
12 32 (28.07%) Linux
13 30 (26.32%) MS Excel
14 29 (25.44%) Windows 7
15 28 (24.56%) Windows Server 2008
15 28 (24.56%) ITIL
16 25 (21.93%) Exchange Server 2010
17 24 (21.05%) Cisco Certification
18 23 (20.18%) MS Office
18 23 (20.18%) LAN
18 23 (20.18%) VMware Infrastructure
19 22 (19.30%) Windows Server 2003
19 22 (19.30%) Internet
20 21 (18.42%) Microsoft Certification
20 21 (18.42%) Hyper-V
21 20 (17.54%) Citrix
21 20 (17.54%) CCNA
21 20 (17.54%) VoIP
22 19 (16.67%) HP

Service Desk Engineer Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (33.33%) MS Exchange
2 25 (21.93%) Exchange Server 2010
3 19 (16.67%) Exchange Server 2007
4 12 (10.53%) SharePoint
5 8 (7.02%) Skype for Business
6 7 (6.14%) Exchange Server 2003
6 7 (6.14%) Exchange Server 2013
7 3 (2.63%) IBM Notes
8 1 (0.88%) Blackberry Enterprise Server
8 1 (0.88%) IBM Domino
Applications
1 30 (26.32%) MS Excel
2 23 (20.18%) MS Office
3 7 (6.14%) MS PowerPoint
Business Applications
1 1 (0.88%) Dynamics NAV
Cloud Services
1 7 (6.14%) Office 365
2 2 (1.75%) Dropbox
Communications & Networking
1 43 (37.72%) TCP/IP
2 40 (35.09%) DNS
3 36 (31.58%) WAN
4 34 (29.82%) Firewall
5 23 (20.18%) LAN
6 22 (19.30%) Internet
7 20 (17.54%) VoIP
8 17 (14.91%) DHCP
9 16 (14.04%) SMTP
10 12 (10.53%) ADSL
11 10 (8.77%) Cisco ASA
12 8 (7.02%) Broadband
12 8 (7.02%) FWSM
13 7 (6.14%) SSL
14 5 (4.39%) BGP
14 5 (4.39%) OSPF
15 4 (3.51%) 3G
15 4 (3.51%) H.323
15 4 (3.51%) SAN
15 4 (3.51%) SS7
Database & Business Intelligence
1 4 (3.51%) MySQL
2 3 (2.63%) SQL Server
General
1 17 (14.91%) Telecoms
2 5 (4.39%) Retail
3 1 (0.88%) Legal
3 1 (0.88%) Manufacturing
Miscellaneous
1 15 (13.16%) Blackberry
2 7 (6.14%) Analytical Skills
2 7 (6.14%) iPhone
3 5 (4.39%) Data Centre
3 5 (4.39%) IVR
3 5 (4.39%) Statistics
4 4 (3.51%) Computer Science
4 4 (3.51%) Replication
5 3 (2.63%) Driving Licence
5 3 (2.63%) Video Conferencing
Operating Systems
1 77 (67.54%) Windows
2 35 (30.70%) Windows Server
3 32 (28.07%) Linux
4 29 (25.44%) Windows 7
5 28 (24.56%) Windows Server 2008
6 22 (19.30%) Windows Server 2003
7 15 (13.16%) Windows Server 2012
8 14 (12.28%) Windows XP
9 13 (11.40%) Windows 8
10 10 (8.77%) Windows 10
10 10 (8.77%) Windows Vista
11 9 (7.89%) Android
12 4 (3.51%) Unix
13 3 (2.63%) Mac OS
14 2 (1.75%) Apple iOS
14 2 (1.75%) Mac OS X
Processes & Methodologies
1 28 (24.56%) ITIL
2 14 (12.28%) Kalman Filter
3 10 (8.77%) Incident Management
4 9 (7.89%) Email Filtering
4 9 (7.89%) Web Filtering
5 8 (7.02%) ITIL V3
5 8 (7.02%) Mobile Device Management
5 8 (7.02%) Network Monitoring
6 6 (5.26%) Project Planning
7 4 (3.51%) Network Architecture
7 4 (3.51%) Network Management
7 4 (3.51%) Performance Monitoring
7 4 (3.51%) Problem Management
8 3 (2.63%) Web Development
9 2 (1.75%) CRM
9 2 (1.75%) Line Management
9 2 (1.75%) Migration
9 2 (1.75%) Root Cause Analysis
9 2 (1.75%) Service Delivery
9 2 (1.75%) Service Management
Programming Languages
1 8 (7.02%) C
2 6 (5.26%) SQL
3 3 (2.63%) Java
3 3 (2.63%) VB
Qualifications
1 24 (21.05%) Cisco Certification
2 21 (18.42%) Microsoft Certification
3 20 (17.54%) CCNA
4 15 (13.16%) MCSA
5 14 (12.28%) MCSE
6 9 (7.89%) Network+ Certification
7 8 (7.02%) Degree
7 8 (7.02%) ITIL Certification
7 8 (7.02%) MOS
8 6 (5.26%) SC Cleared
8 6 (5.26%) Security Cleared
9 5 (4.39%) CCNP
9 5 (4.39%) JNCIA
10 4 (3.51%) MCP
11 3 (2.63%) CCA
11 3 (2.63%) Citrix Certification
11 3 (2.63%) MCDST
11 3 (2.63%) MCITP
11 3 (2.63%) MCTS
11 3 (2.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 33 (28.95%) SLA
System Software
1 44 (38.60%) Active Directory
2 23 (20.18%) VMware Infrastructure
3 21 (18.42%) Hyper-V
4 8 (7.02%) Firmware
5 7 (6.14%) XenApp
5 7 (6.14%) XenDesktop
6 6 (5.26%) Citrix Presentation Server
7 5 (4.39%) Terminal Services
8 2 (1.75%) vSphere
9 1 (0.88%) VMware ESX
9 1 (0.88%) VMware ESXi
Systems Management
1 11 (9.65%) SCCM
2 10 (8.77%) Backup Exec
3 4 (3.51%) SCVMM
4 1 (0.88%) SCOM
4 1 (0.88%) SCSM
4 1 (0.88%) XenMobile
Vendors
1 63 (55.26%) Microsoft
2 40 (35.09%) Cisco
3 37 (32.46%) VMware
4 20 (17.54%) Citrix
5 19 (16.67%) HP
6 13 (11.40%) Juniper
7 10 (8.77%) Dell
7 10 (8.77%) Mitel
7 10 (8.77%) Symantec
8 8 (7.02%) CheckPoint
8 8 (7.02%) Extreme Networks
8 8 (7.02%) F5
8 8 (7.02%) Palo Alto
8 8 (7.02%) SolarWinds
9 7 (6.14%) SonicWALL
10 5 (4.39%) Avaya
11 3 (2.63%) Dell Compellent
11 3 (2.63%) IBM
11 3 (2.63%) NetApp
12 2 (1.75%) Acronis
Southampton
Deerfoot IT Resources Ltd
Salary: £18000 - £23000 per annum
Posted: 3 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
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Salary: £25000.00 - £32000.00 per annum + Benefits
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Salary: £23000 - £32000 per annum + Bonus & Benefits
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