The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Desk Engineer
Rank 373 410 405
Rank change year-on-year
+37 -5
Permanent jobs requiring a Service Desk Engineer 64 25 38
As % of all permanent IT jobs located in the South East 0.29% 0.12% 0.17%
As % of the Job Titles category 0.31% 0.12% 0.17%
Number of salaries quoted 60 25 35
Average salary £24,000 £22,000 £23,000
Average salary % change year-on-year
+9.09% -4.34%
90% offered a salary of more than £20,900 £17,875 £18,000
10% offered a salary of more than £28,000 £33,000 £27,400
UK excluding London average salary £23,500 £22,250 £22,750
% change year-on-year
+5.61% -2.19%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20534 20105 21775
As % of all permanent IT jobs located in the South East 94.58% 95.05% 95.40%
Number of salaries quoted 16099 16613 18648
Average salary £41,500 £40,250 £40,000
Average salary % change year-on-year
+3.10% +0.62%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,700 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 17 September 2014.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +14 30 £26,000 +30.00% 4
East Sussex - 13 £24,000 -
Hampshire +3 9 £22,500 +2.27% 2
Berkshire +14 7 £25,500 -11.30% 2
Oxfordshire - 3 £26,000 -
West Sussex -5 1 £20,000 -47.36%
Buckinghamshire -8 1 £23,000 -29.23% 2
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 17 September 2014, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 81 (86.17%) Windows
2 51 (54.26%) VMware
3 49 (52.13%) Citrix
4 44 (46.81%) Microsoft
5 42 (44.68%) Active Directory
6 33 (35.11%) Windows Server 2012
7 31 (32.98%) ITIL
8 29 (30.85%) Windows Server 2003
9 25 (26.60%) MS Excel
9 25 (26.60%) MS Exchange
10 23 (24.47%) Cisco
11 22 (23.40%) VMware Infrastructure
12 21 (22.34%) MS Office
12 21 (22.34%) Windows Server 2008
13 20 (21.28%) TCP/IP
13 20 (21.28%) SLA
13 20 (21.28%) Windows 7
14 19 (20.21%) Linux
14 19 (20.21%) Windows 8
15 18 (19.15%) DNS
16 17 (18.09%) Microsoft Certification
17 15 (15.96%) Internet
18 14 (14.89%) LAN
18 14 (14.89%) WAN
18 14 (14.89%) XenApp
19 13 (13.83%) Windows XP
19 13 (13.83%) Firewall
19 13 (13.83%) Ubuntu
19 13 (13.83%) Mac OS
19 13 (13.83%) Kalman Filter

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 17 September 2014, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (26.60%) MS Exchange
2 7 (7.45%) Exchange Server 2003
2 7 (7.45%) Lync
2 7 (7.45%) SharePoint
3 3 (3.19%) Exchange Server 2010
4 2 (2.13%) Exchange Server 2007
5 1 (1.06%) Exchange Server 2013
Applications
1 25 (26.60%) MS Excel
2 21 (22.34%) MS Office
3 3 (3.19%) MS PowerPoint
Business Applications
1 2 (2.13%) Dynamics NAV
2 1 (1.06%) SAP Oil and Gas
Cloud Services
1 4 (4.26%) Office 365
Communications & Networking
1 20 (21.28%) TCP/IP
2 18 (19.15%) DNS
3 15 (15.96%) Internet
4 14 (14.89%) WAN
4 14 (14.89%) LAN
5 13 (13.83%) Firewall
6 12 (12.77%) DHCP
7 8 (8.51%) SAN
8 7 (7.45%) VPN
9 5 (5.32%) IP Telephony
10 3 (3.19%) Unified Communications
10 3 (3.19%) ADSL
10 3 (3.19%) Broadband
11 1 (1.06%) VoIP
11 1 (1.06%) FWSM
11 1 (1.06%) SSL
11 1 (1.06%) Cisco ASA
Database & Business Intelligence
1 2 (2.13%) SQL Server
2 1 (1.06%) SQL Server 2000
2 1 (1.06%) SQL Server 2005
2 1 (1.06%) SQL Server 2008
2 1 (1.06%) SQL Server 2012
General
1 2 (2.13%) Telecoms
1 2 (2.13%) Finance
2 1 (1.06%) Manufacturing
2 1 (1.06%) Retail
2 1 (1.06%) Marketing
2 1 (1.06%) Electronics
Libraries, Frameworks & Software Standards
1 1 (1.06%) COM
Miscellaneous
1 12 (12.77%) Thin Client
1 12 (12.77%) Fat Client
2 3 (3.19%) Video Conferencing
3 2 (2.13%) Blackberry
4 1 (1.06%) DTV
4 1 (1.06%) PDA
4 1 (1.06%) Firmware
Operating Systems
1 81 (86.17%) Windows
2 33 (35.11%) Windows Server 2012
3 29 (30.85%) Windows Server 2003
4 21 (22.34%) Windows Server 2008
5 20 (21.28%) Windows 7
6 19 (20.21%) Windows 8
6 19 (20.21%) Linux
7 13 (13.83%) Windows XP
7 13 (13.83%) Ubuntu
7 13 (13.83%) Mac OS
8 1 (1.06%) Windows Vista
8 1 (1.06%) UNIX
Processes & Methodologies
1 31 (32.98%) ITIL
2 13 (13.83%) Kalman Filter
3 6 (6.38%) Service Management
4 4 (4.26%) ITSM
4 4 (4.26%) Incident Management
5 2 (2.13%) Time Management
6 1 (1.06%) ITIL V3
6 1 (1.06%) Service Desk Management
6 1 (1.06%) Network Monitoring
6 1 (1.06%) Lean Six Sigma
6 1 (1.06%) Digital Marketing
6 1 (1.06%) Programme Management
6 1 (1.06%) Service Delivery
6 1 (1.06%) Business Intelligence
6 1 (1.06%) Six Sigma
6 1 (1.06%) Configuration Management
Programming Languages
1 6 (6.38%) SQL
2 1 (1.06%) C
Qualifications
1 17 (18.09%) Microsoft Certification
2 12 (12.77%) Degree
3 10 (10.64%) CCNA
3 10 (10.64%) Cisco Certification
4 8 (8.51%) MCP
5 6 (6.38%) MCSA
6 4 (4.26%) MCSE
6 4 (4.26%) MCDST
6 4 (4.26%) MCITP
7 3 (3.19%) Network+ Certification
8 2 (2.13%) SC Cleared
8 2 (2.13%) Security Cleared
8 2 (2.13%) A+ Certification
9 1 (1.06%) CCNP
9 1 (1.06%) MOS
Quality Assurance & Compliance
1 20 (21.28%) SLA
System Software
1 42 (44.68%) Active Directory
2 22 (23.40%) VMware Infrastructure
3 14 (14.89%) XenApp
4 12 (12.77%) Terminal Services
5 3 (3.19%) Hyper-V
6 1 (1.06%) VMware Server
6 1 (1.06%) XenServer
Systems Management
1 11 (11.70%) Backup Exec
2 8 (8.51%) Norton AntiVirus
3 1 (1.06%) NetBackup
3 1 (1.06%) SCCM
3 1 (1.06%) SCOM
3 1 (1.06%) Nagios
Vendors
1 51 (54.26%) VMware
2 49 (52.13%) Citrix
3 44 (46.81%) Microsoft
4 23 (24.47%) Cisco
5 10 (10.64%) Symantec
6 9 (9.57%) HP
6 9 (9.57%) Veeam
7 7 (7.45%) Kaseya
8 4 (4.26%) Juniper
9 3 (3.19%) BT
10 2 (2.13%) SolarWinds
10 2 (2.13%) CheckPoint
10 2 (2.13%) Remedy
11 1 (1.06%) Dell
11 1 (1.06%) IBM
11 1 (1.06%) F5
11 1 (1.06%) SAP
11 1 (1.06%) SonicWALL
Portsmouth, Hampshire
Steria
Salary: Up to £21,000 per annum £21k + on call allowance
Posted: 10 hours ago
Portsmouth, Hampshire
ComputAppoint
Salary: £18000 - £21000 per annum + Benefits
Posted: 11 hours ago
Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: Yesterday
Egham, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits+Training
Posted: 5 days ago
Newbury, Berkshire
Roc Search
Salary: £20000 - £25000 per annum + + £5000 Car Allowance + Benefits
Posted: 6 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £25,000 to £35,000 per annum
Posted: 7 days ago
Guildford
Recruitment Genius
Salary: £18000 - £22000 per annum
Posted: 20 days ago
Slough, Berkshire
Yoh Company
Salary: £30000 - £35000 per annum
Posted: 20 days ago