The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 402 431 420
Rank change year-on-year
+29 -11
Permanent jobs requiring a Service Desk Engineer 45 31 24
As % of all permanent IT jobs located in the South East 0.22% 0.13% 0.11%
As % of the Job Titles category 0.23% 0.14% 0.11%
Number of salaries quoted 37 30 23
Average salary £22,500 £24,000 £24,000
Average salary % change year-on-year
-6.25% -
90% offered a salary of more than £18,800 £22,000 £18,250
10% offered a salary of more than £28,000 £29,100 £26,400
UK excluding London average salary £22,500 £23,000 £22,500
% change year-on-year
-2.17% +2.22%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19850 22279 21260
As % of all permanent IT jobs located in the South East 95.27% 94.82% 95.05%
Number of salaries quoted 16075 18103 17609
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £63,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 28 May 2015.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +36 21 £22,500 -2.17%
Oxfordshire - 16 £19,000 -
Buckinghamshire -6 3 £20,000 -11.11%
East Sussex - 2 £25,250 -
Middlesex +11 1 £22,500 -8.16%
Berkshire +4 1 £19,000 -29.62%
West Sussex 0 1 £19,000 -29.62%
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 28 May 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 68 (80.95%) Windows
2 53 (63.10%) Microsoft
3 44 (52.38%) MS Excel
4 41 (48.81%) Active Directory
5 35 (41.67%) MS Exchange
5 35 (41.67%) Windows 7
6 29 (34.52%) MS Office
6 29 (34.52%) ITIL
7 28 (33.33%) SLA
8 26 (30.95%) Blackberry
9 24 (28.57%) TCP/IP
10 23 (27.38%) DNS
11 22 (26.19%) WAN
11 22 (26.19%) HP
12 20 (23.81%) Windows XP
13 19 (22.62%) SharePoint
13 19 (22.62%) Citrix
14 17 (20.24%) MCP
15 16 (19.05%) Service Management
15 16 (19.05%) Windows Server 2003
15 16 (19.05%) Windows Server 2008
16 15 (17.86%) Exchange Server 2007
16 15 (17.86%) Internet
16 15 (17.86%) DHCP
17 14 (16.67%) VoIP
17 14 (16.67%) Exchange Server 2010
18 13 (15.48%) Analytical Skills
19 12 (14.29%) XenApp
19 12 (14.29%) XenDesktop
19 12 (14.29%) Firewall

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 28 May 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (41.67%) MS Exchange
2 19 (22.62%) SharePoint
3 15 (17.86%) Exchange Server 2007
4 14 (16.67%) Exchange Server 2010
5 8 (9.52%) Exchange Server 2003
6 1 (1.19%) Exchange Server 2013
6 1 (1.19%) Blackberry Enterprise Server
6 1 (1.19%) IBM Notes
Applications
1 44 (52.38%) MS Excel
2 29 (34.52%) MS Office
3 11 (13.10%) MS PowerPoint
Business Applications
1 2 (2.38%) assyst
Cloud Services
1 2 (2.38%) Office 365
Communications & Networking
1 24 (28.57%) TCP/IP
2 23 (27.38%) DNS
3 22 (26.19%) WAN
4 15 (17.86%) Internet
4 15 (17.86%) DHCP
5 14 (16.67%) VoIP
6 12 (14.29%) Firewall
7 11 (13.10%) LAN
8 8 (9.52%) SSL
8 8 (9.52%) Broadband
9 4 (4.76%) Wireless
10 3 (3.57%) VPN
11 2 (2.38%) IP Telephony
12 1 (1.19%) NAS
12 1 (1.19%) SAN
12 1 (1.19%) Wi-Fi
Database & Business Intelligence
1 1 (1.19%) SQL Server 2000
1 1 (1.19%) SQL Server
General
1 10 (11.90%) Marketing
2 6 (7.14%) Telecoms
3 4 (4.76%) Retail
4 3 (3.57%) Finance
5 1 (1.19%) Local Government
5 1 (1.19%) Legal
Miscellaneous
1 26 (30.95%) Blackberry
2 13 (15.48%) Analytical Skills
3 11 (13.10%) Video Conferencing
4 6 (7.14%) Data Centre
5 3 (3.57%) Mathematics
5 3 (3.57%) Physics
6 2 (2.38%) NHS
6 2 (2.38%) iPhone
7 1 (1.19%) Fat Client
7 1 (1.19%) Thin Client
7 1 (1.19%) EPoS
7 1 (1.19%) Management Information System
Operating Systems
1 68 (80.95%) Windows
2 35 (41.67%) Windows 7
3 20 (23.81%) Windows XP
4 16 (19.05%) Windows Server 2003
4 16 (19.05%) Windows Server 2008
5 11 (13.10%) Windows Vista
6 5 (5.95%) Windows Server 2012
6 5 (5.95%) Linux
7 1 (1.19%) Windows 8
Processes & Methodologies
1 29 (34.52%) ITIL
2 16 (19.05%) Service Management
3 11 (13.10%) Project Planning
3 11 (13.10%) Incident Management
3 11 (13.10%) Kalman Filter
4 10 (11.90%) Digital Marketing
4 10 (11.90%) Project Management
5 4 (4.76%) ITSM
6 2 (2.38%) Service Delivery
6 2 (2.38%) Business Continuity
7 1 (1.19%) Information Security
7 1 (1.19%) Change Control
7 1 (1.19%) Network Management
7 1 (1.19%) ISMS
7 1 (1.19%) Information Security Management
7 1 (1.19%) Security Management
7 1 (1.19%) E-Commerce
Programming Languages
1 3 (3.57%) C
2 1 (1.19%) SQL
Qualifications
1 17 (20.24%) MCP
2 11 (13.10%) Cisco Certification
2 11 (13.10%) A+ Certification
2 11 (13.10%) CCNA
3 6 (7.14%) Microsoft Certification
4 5 (5.95%) MCSE
5 4 (4.76%) ITIL Certification
6 2 (2.38%) MCSA
6 2 (2.38%) MCITP
7 1 (1.19%) MCTS
Quality Assurance & Compliance
1 28 (33.33%) SLA
2 1 (1.19%) ISO/IEC 27001
System Software
1 41 (48.81%) Active Directory
2 12 (14.29%) XenApp
2 12 (14.29%) XenDesktop
3 10 (11.90%) Hyper-V
3 10 (11.90%) Citrix Presentation Server
4 8 (9.52%) VMware Infrastructure
5 1 (1.19%) Terminal Services
Systems Management
1 10 (11.90%) SCCM
2 8 (9.52%) Backup Exec
Vendors
1 53 (63.10%) Microsoft
2 22 (26.19%) HP
3 19 (22.62%) Citrix
4 11 (13.10%) Juniper
5 10 (11.90%) VMware
6 9 (10.71%) Dell
7 8 (9.52%) SonicWALL
7 8 (9.52%) Symantec
8 4 (4.76%) Remedy
8 4 (4.76%) Apple
8 4 (4.76%) LANDesk
9 3 (3.57%) Cisco
10 1 (1.19%) Mitel
10 1 (1.19%) Nokia
10 1 (1.19%) Lotus