The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 409 394 417
Rank change year-on-year
-15 +23
Permanent jobs requiring a Service Desk Engineer 35 14 32
As % of all permanent IT jobs located in the South East 0.17% 0.070% 0.14%
As % of the Job Titles category 0.18% 0.074% 0.15%
Number of salaries quoted 31 11 28
Average salary £21,500 £24,000 £23,500
Average salary % change year-on-year
-10.41% +2.12%
90% offered a salary of more than £19,000 £19,500 £20,550
10% offered a salary of more than £30,000 £31,250 £26,000
UK excluding London average salary £22,500 £25,000 £23,005
% change year-on-year
-10.00% +8.67%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19778 18992 21191
As % of all permanent IT jobs located in the South East 95.60% 94.69% 95.23%
Number of salaries quoted 16131 15197 18404
Average salary £42,000 £42,500 £40,000
Average salary % change year-on-year
-1.17% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 27 January 2015.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +13 20 £21,500 -16.09% 1
West Sussex +2 4 £19,000 -15.55%
Buckinghamshire +1 3 £22,750 -11.65% 1
Berkshire -5 2 £30,000 +20.00%
Oxfordshire - 2 - - 2
Kent - 2 £32,000 -
Hampshire -21 1 £21,500 -10.41%
Middlesex - 1 £31,500 -
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 27 January 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 92 (82.88%) Windows
2 65 (58.56%) Microsoft
3 54 (48.65%) Active Directory
4 53 (47.75%) ITIL
5 49 (44.14%) MS Office
6 45 (40.54%) MS Exchange
7 44 (39.64%) Citrix
8 42 (37.84%) MS Excel
9 40 (36.04%) VMware
10 37 (33.33%) SLA
11 33 (29.73%) Windows Server 2008
12 31 (27.93%) VMware Infrastructure
12 31 (27.93%) Internet
13 29 (26.13%) Windows XP
13 29 (26.13%) Windows 7
14 28 (25.23%) XenApp
15 27 (24.32%) DNS
16 24 (21.62%) Cisco
16 24 (21.62%) Windows Server 2012
17 23 (20.72%) Windows Server 2003
17 23 (20.72%) Backup Exec
18 22 (19.82%) Firewall
18 22 (19.82%) Symantec
18 22 (19.82%) Terminal Services
18 22 (19.82%) HP
18 22 (19.82%) Kalman Filter
19 21 (18.92%) Windows 8
19 21 (18.92%) Service Management
19 21 (18.92%) Incident Management
20 18 (16.22%) SAN

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 27 January 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (40.54%) MS Exchange
2 16 (14.41%) Exchange Server 2003
2 16 (14.41%) Exchange Server 2007
3 14 (12.61%) Exchange Server 2010
4 12 (10.81%) SharePoint
5 4 (3.60%) Lync
6 2 (1.80%) SharePoint 2010
7 1 (0.90%) Exchange Server 2013
Applications
1 49 (44.14%) MS Office
2 42 (37.84%) MS Excel
3 4 (3.60%) MS PowerPoint
Business Applications
1 1 (0.90%) SAP Oil and Gas
Cloud Services
1 7 (6.31%) Office 365
Communications & Networking
1 31 (27.93%) Internet
2 27 (24.32%) DNS
3 22 (19.82%) Firewall
4 18 (16.22%) SAN
5 17 (15.32%) WAN
6 13 (11.71%) DHCP
7 7 (6.31%) TCP/IP
7 7 (6.31%) SSL
7 7 (6.31%) IP Telephony
8 5 (4.50%) Broadband
8 5 (4.50%) LAN
9 4 (3.60%) Wireless
10 3 (2.70%) ADSL
10 3 (2.70%) VPN
11 2 (1.80%) NAS
12 1 (0.90%) VoIP
Database & Business Intelligence
1 2 (1.80%) SQL Server
1 2 (1.80%) SQL Server 2000
General
1 7 (6.31%) Telecoms
2 4 (3.60%) Retail
3 3 (2.70%) Finance
4 1 (0.90%) Manufacturing
4 1 (0.90%) Publishing
4 1 (0.90%) Marketing
4 1 (0.90%) Electronics
Miscellaneous
1 17 (15.32%) Thin Client
1 17 (15.32%) Fat Client
2 15 (13.51%) Blackberry
3 5 (4.50%) Video Conferencing
4 1 (0.90%) Analytical Skills
4 1 (0.90%) DTV
4 1 (0.90%) Handset
Operating Systems
1 92 (82.88%) Windows
2 33 (29.73%) Windows Server 2008
3 29 (26.13%) Windows XP
3 29 (26.13%) Windows 7
4 24 (21.62%) Windows Server 2012
5 23 (20.72%) Windows Server 2003
6 21 (18.92%) Windows 8
7 16 (14.41%) Linux
8 11 (9.91%) Ubuntu
8 11 (9.91%) Mac OS
9 7 (6.31%) Windows Vista
10 2 (1.80%) Mac OS X
11 1 (0.90%) UNIX
Processes & Methodologies
1 53 (47.75%) ITIL
2 22 (19.82%) Kalman Filter
3 21 (18.92%) Service Management
3 21 (18.92%) Incident Management
4 16 (14.41%) ITSM
5 3 (2.70%) Service Delivery
6 2 (1.80%) Business Continuity
6 2 (1.80%) Time Management
6 2 (1.80%) Root Cause Analysis
6 2 (1.80%) Asset Management
6 2 (1.80%) Network Monitoring
7 1 (0.90%) Cyber Security
7 1 (0.90%) Service Desk Management
7 1 (0.90%) Project Planning
7 1 (0.90%) Lean Six Sigma
7 1 (0.90%) Digital Marketing
7 1 (0.90%) Programme Management
7 1 (0.90%) Business Intelligence
7 1 (0.90%) Six Sigma
7 1 (0.90%) Configuration Management
Programming Languages
1 1 (0.90%) SQL
Qualifications
1 17 (15.32%) CCNA
1 17 (15.32%) Cisco Certification
2 8 (7.21%) Degree
3 4 (3.60%) Microsoft Certification
4 3 (2.70%) MCP
4 3 (2.70%) SC Cleared
4 3 (2.70%) Security Cleared
5 2 (1.80%) MCSA
6 1 (0.90%) MCSE
Quality Assurance & Compliance
1 37 (33.33%) SLA
System Software
1 54 (48.65%) Active Directory
2 31 (27.93%) VMware Infrastructure
3 28 (25.23%) XenApp
4 22 (19.82%) Terminal Services
5 7 (6.31%) Hyper-V
6 1 (0.90%) XenServer
Systems Management
1 23 (20.72%) Backup Exec
2 14 (12.61%) Norton AntiVirus
3 5 (4.50%) SCCM
4 3 (2.70%) SCOM
5 1 (0.90%) Nagios
Vendors
1 65 (58.56%) Microsoft
2 44 (39.64%) Citrix
3 40 (36.04%) VMware
4 24 (21.62%) Cisco
5 22 (19.82%) HP
5 22 (19.82%) Symantec
6 15 (13.51%) Veeam
7 13 (11.71%) Kaseya
8 9 (8.11%) Dell
9 7 (6.31%) SonicWALL
10 6 (5.41%) Apple
11 5 (4.50%) Juniper
12 3 (2.70%) Remedy
13 2 (1.80%) BT
13 2 (1.80%) Mitel
13 2 (1.80%) ProCurve
13 2 (1.80%) Avaya
14 1 (0.90%) CheckPoint
14 1 (0.90%) SAP
14 1 (0.90%) SolarWinds
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RM Education
Salary: £23k - £25k per annum + £800 bonus
Posted: 23 hours ago
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Salary: From £30,000 to £38,000 per annum £30,000 - £38,000 + Certification Tr
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