The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Desk Engineer
Rank 411 406 402
Rank change year-on-year
-5 -4
Permanent jobs requiring a Service Desk Engineer 27 47 24
As % of all permanent IT jobs located in the South East 0.13% 0.21% 0.11%
As % of the Job Titles category 0.14% 0.22% 0.12%
Number of salaries quoted 18 44 24
Average salary £23,250 £24,000 £22,000
Average salary % change year-on-year
-3.12% +9.09%
90% offered a salary of more than £18,500 £20,300 £17,750
10% offered a salary of more than £28,600 £28,550 £32,500
UK excluding London average salary £22,250 £23,500 £22,500
% change year-on-year
-5.31% +4.44%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19717 21123 20195
As % of all permanent IT jobs located in the South East 94.62% 94.88% 95.13%
Number of salaries quoted 16358 16603 16647
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £61,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 28 August 2015.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +12 7 £27,500 +7.84%
Oxfordshire +10 7 £18,500 -28.84%
Hampshire -2 5 - -
Surrey -8 4 £30,000 +15.38%
Buckinghamshire - 3 £25,000 - 2
West Sussex -4 1 £24,000 +20.00%
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 48 (67.61%) Windows
2 47 (66.20%) Microsoft
3 42 (59.15%) MS Excel
4 31 (43.66%) Active Directory
5 28 (39.44%) ITIL
5 28 (39.44%) Windows 7
6 24 (33.80%) MS Exchange
6 24 (33.80%) TCP/IP
7 19 (26.76%) DNS
7 19 (26.76%) SLA
8 18 (25.35%) Citrix
9 17 (23.94%) Blackberry
9 17 (23.94%) Service Management
10 16 (22.54%) MS Office
10 16 (22.54%) MCP
11 15 (21.13%) DHCP
12 14 (19.72%) WAN
12 14 (19.72%) HP
13 13 (18.31%) VoIP
13 13 (18.31%) XenApp
13 13 (18.31%) XenDesktop
14 11 (15.49%) Windows Server 2003
14 11 (15.49%) Analytical Skills
15 10 (14.08%) A+ Certification
15 10 (14.08%) Project Management
15 10 (14.08%) LAN
15 10 (14.08%) Windows XP
15 10 (14.08%) Windows Server 2008
15 10 (14.08%) Citrix Presentation Server
15 10 (14.08%) Digital Marketing

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2015, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (33.80%) MS Exchange
2 9 (12.68%) SharePoint
3 7 (9.86%) Exchange Server 2007
3 7 (9.86%) Exchange Server 2010
4 4 (5.63%) CMS
4 4 (5.63%) Exchange Server 2003
5 1 (1.41%) IBM Notes
5 1 (1.41%) Blackberry Enterprise Server
Applications
1 42 (59.15%) MS Excel
2 16 (22.54%) MS Office
3 10 (14.08%) MS PowerPoint
Cloud Services
1 1 (1.41%) Office 365
Communications & Networking
1 24 (33.80%) TCP/IP
2 19 (26.76%) DNS
3 15 (21.13%) DHCP
4 14 (19.72%) WAN
5 13 (18.31%) VoIP
6 10 (14.08%) LAN
7 8 (11.27%) Firewall
8 5 (7.04%) VPN
9 4 (5.63%) SSL
9 4 (5.63%) Internet
10 3 (4.23%) Broadband
11 2 (2.82%) WebEx
11 2 (2.82%) Wireless
12 1 (1.41%) VLAN
12 1 (1.41%) iSCSI
12 1 (1.41%) SAN
Database & Business Intelligence
1 1 (1.41%) MySQL
General
1 10 (14.08%) Marketing
2 7 (9.86%) Telecoms
3 3 (4.23%) Finance
4 1 (1.41%) Legal
4 1 (1.41%) Retail
4 1 (1.41%) Local Government
Miscellaneous
1 17 (23.94%) Blackberry
2 11 (15.49%) Analytical Skills
3 6 (8.45%) Video Conferencing
4 3 (4.23%) Mathematics
4 3 (4.23%) Physics
5 2 (2.82%) IPTV
5 2 (2.82%) PDA
5 2 (2.82%) NHS
5 2 (2.82%) Data Centre
6 1 (1.41%) EPoS
6 1 (1.41%) Thin Client
6 1 (1.41%) Management Information System
6 1 (1.41%) Fat Client
Operating Systems
1 48 (67.61%) Windows
2 28 (39.44%) Windows 7
3 11 (15.49%) Windows Server 2003
4 10 (14.08%) Windows Vista
4 10 (14.08%) Windows Server 2008
4 10 (14.08%) Windows XP
5 6 (8.45%) Windows 8
6 3 (4.23%) Linux
7 2 (2.82%) Red Hat Enterprise Linux
7 2 (2.82%) Android
7 2 (2.82%) Windows Server 2012
7 2 (2.82%) Apple iOS
8 1 (1.41%) Mac OS X
Processes & Methodologies
1 28 (39.44%) ITIL
2 17 (23.94%) Service Management
3 10 (14.08%) Project Management
3 10 (14.08%) Project Planning
3 10 (14.08%) Digital Marketing
4 9 (12.68%) Incident Management
5 4 (5.63%) Kalman Filter
5 4 (5.63%) eTOM
5 4 (5.63%) CRM
6 3 (4.23%) Service Delivery
6 3 (4.23%) Problem Management
7 2 (2.82%) Continuous Improvement
8 1 (1.41%) Change Control
8 1 (1.41%) Mentoring
8 1 (1.41%) ISMS
8 1 (1.41%) Data Protection
8 1 (1.41%) Network Management
8 1 (1.41%) Information Security Management
8 1 (1.41%) Security Management
8 1 (1.41%) Workflow
Programming Languages
1 3 (4.23%) C
2 2 (2.82%) SQL
Qualifications
1 16 (22.54%) MCP
2 10 (14.08%) A+ Certification
3 5 (7.04%) CCNA
3 5 (7.04%) Cisco Certification
4 4 (5.63%) Microsoft Certification
4 4 (5.63%) MCSE
4 4 (5.63%) ITIL Certification
5 2 (2.82%) SC Cleared
5 2 (2.82%) Security Cleared
6 1 (1.41%) MCITP
6 1 (1.41%) MCSA
Quality Assurance & Compliance
1 19 (26.76%) SLA
2 1 (1.41%) ISO/IEC 27001
System Software
1 31 (43.66%) Active Directory
2 13 (18.31%) XenApp
2 13 (18.31%) XenDesktop
3 10 (14.08%) Citrix Presentation Server
4 6 (8.45%) VMware Infrastructure
4 6 (8.45%) Hyper-V
5 1 (1.41%) VMware ESXi
Systems Management
1 10 (14.08%) SCCM
2 4 (5.63%) Backup Exec
Vendors
1 47 (66.20%) Microsoft
2 18 (25.35%) Citrix
3 14 (19.72%) HP
4 9 (12.68%) VMware
5 5 (7.04%) Dell
6 4 (5.63%) Juniper
6 4 (5.63%) Symantec
6 4 (5.63%) SonicWALL
6 4 (5.63%) Cisco
7 3 (4.23%) Remedy
8 2 (2.82%) LANDesk
8 2 (2.82%) Polycom
8 2 (2.82%) Red Hat
9 1 (1.41%) Apple
9 1 (1.41%) Nokia
9 1 (1.41%) Lotus
9 1 (1.41%) Avaya
9 1 (1.41%) ServiceNow
High Wycombe, Buckinghamshire
Atech Support
Salary: Competitive
Posted: 11 days ago
High Wycombe, Buckinghamshire
Atech Support
Salary: From £25,000 to £30,000 per annum depending on experience
Posted: 11 days ago