The table below looks at the statistics for the Service Desk Engineer role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Desk Engineer
Rank 430 394 420
Rank change year-on-year
-36 +26
Permanent jobs requiring a Service Desk Engineer 34 63 23
As % of all permanent IT jobs located in the South East 0.18% 0.31% 0.11%
As % of the Job Titles category 0.18% 0.32% 0.12%
Number of salaries quoted 30 58 19
Average salary £24,250 £22,500 £22,500
Average salary % change year-on-year
+7.77% -
90% offered a salary of more than £19,000 £19,850 £19,500
10% offered a salary of more than £37,000 £40,000 £28,650
UK excluding London average salary £23,000 £22,500 £23,000
% change year-on-year
+2.22% -2.17%
Service Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18660 19881 19366
As % of all permanent IT jobs located in the South East 96.41% 97.06% 96.46%
Number of salaries quoted 15961 16195 15375
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Engineer
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Engineer in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Engineer Jobs Demand Trend in the South East

Service Desk Engineer
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Engineer across the South East region.

Service Desk Engineer Salary Trend in the South East

Service Desk Engineer
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Desk Engineer across the South East region over the 3 months to 5 February 2016.

Service Desk Engineer Salary Histogram in the South East

Service Desk Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Engineer within the South East region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +17 8 £24,000 +15.66% 1
Buckinghamshire -6 8 £23,000 +1.09%
Surrey -31 8 £26,250 +16.66% 1
Berkshire +2 4 £55,000 +96.42%
Oxfordshire -5 4 £23,000 - 1
Kent +11 2 £22,500 -29.68% 1
Service Desk Engineer
England

Service Desk Engineer
Top 30 Related IT Skills in the South East

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title.

1 47 (61.84%) Windows
2 41 (53.95%) Microsoft
3 33 (43.42%) Active Directory
4 30 (39.47%) Citrix
5 28 (36.84%) VMware
6 26 (34.21%) ITIL
7 24 (31.58%) MS Excel
7 24 (31.58%) SLA
8 22 (28.95%) Windows 7
9 21 (27.63%) Windows XP
10 20 (26.32%) MS Exchange
11 18 (23.68%) Windows Server
12 17 (22.37%) MS Office
13 16 (21.05%) Windows 8
14 15 (19.74%) Office 365
15 14 (18.42%) XenDesktop
16 12 (15.79%) Analytical Skills
16 12 (15.79%) Driving Licence
16 12 (15.79%) VMware Infrastructure
16 12 (15.79%) Apple
16 12 (15.79%) Cisco
16 12 (15.79%) VMware Workstation
17 11 (14.47%) Microsoft Certification
17 11 (14.47%) Windows Server 2003
18 10 (13.16%) Service Management
18 10 (13.16%) Blackberry
18 10 (13.16%) Cisco Certification
18 10 (13.16%) Firewall
19 9 (11.84%) Security Cleared
19 9 (11.84%) TCP/IP

Service Desk Engineer
Top Related IT Skills in the South East by Category

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Service Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (26.32%) MS Exchange
2 8 (10.53%) Exchange Server 2010
3 5 (6.58%) Blackberry Enterprise Server
3 5 (6.58%) Exchange Server 2007
4 4 (5.26%) CMS
4 4 (5.26%) SharePoint
5 3 (3.95%) Exchange Server 2003
5 3 (3.95%) Lync
5 3 (3.95%) SharePoint 2010
Applications
1 24 (31.58%) MS Excel
2 17 (22.37%) MS Office
Cloud Services
1 15 (19.74%) Office 365
2 3 (3.95%) Dropbox
Communications & Networking
1 10 (13.16%) Firewall
2 9 (11.84%) TCP/IP
3 7 (9.21%) DNS
4 6 (7.89%) DHCP
5 5 (6.58%) Cisco ASA
5 5 (6.58%) WAN
6 4 (5.26%) VPN
7 3 (3.95%) BGP
7 3 (3.95%) BIG-IP
7 3 (3.95%) Cisco IOS
7 3 (3.95%) MPLS
7 3 (3.95%) OSPF
7 3 (3.95%) tcpdump
7 3 (3.95%) Wireless
7 3 (3.95%) Wireshark
8 2 (2.63%) LAN
8 2 (2.63%) SAN
8 2 (2.63%) VLAN
9 1 (1.32%) ADSL
9 1 (1.32%) SMTP
Database & Business Intelligence
1 2 (2.63%) MySQL
General
1 6 (7.89%) Telecoms
2 4 (5.26%) Finance
3 2 (2.63%) French Language
3 2 (2.63%) German Language
3 2 (2.63%) Retail
4 1 (1.32%) Legal
4 1 (1.32%) Local Government
Miscellaneous
1 12 (15.79%) Analytical Skills
1 12 (15.79%) Driving Licence
2 10 (13.16%) Blackberry
3 8 (10.53%) Handset
4 3 (3.95%) Data Centre
5 2 (2.63%) iPhone
5 2 (2.63%) Replication
5 2 (2.63%) Video Conferencing
6 1 (1.32%) AS400
6 1 (1.32%) IPTV
6 1 (1.32%) iSeries
Operating Systems
1 47 (61.84%) Windows
2 22 (28.95%) Windows 7
3 21 (27.63%) Windows XP
4 18 (23.68%) Windows Server
5 16 (21.05%) Windows 8
6 11 (14.47%) Windows Server 2003
7 8 (10.53%) Windows Server 2008
8 7 (9.21%) Windows Server 2012
9 3 (3.95%) Linux
9 3 (3.95%) Mac OS
10 2 (2.63%) Unix
11 1 (1.32%) Android
11 1 (1.32%) Windows 10
11 1 (1.32%) Windows Vista
Processes & Methodologies
1 26 (34.21%) ITIL
2 10 (13.16%) Service Management
3 8 (10.53%) Incident Management
4 6 (7.89%) Service Delivery
5 4 (5.26%) CRM
5 4 (5.26%) eTOM
5 4 (5.26%) Ticket Management
6 3 (3.95%) Root Cause Analysis
7 2 (2.63%) Business Intelligence
7 2 (2.63%) Problem Management
7 2 (2.63%) Time Management
8 1 (1.32%) Disaster Recovery
8 1 (1.32%) ITIL V3
8 1 (1.32%) Mentoring
8 1 (1.32%) Network Monitoring
Programming Languages
1 3 (3.95%) SQL
2 1 (1.32%) C
Qualifications
1 11 (14.47%) Microsoft Certification
2 10 (13.16%) Cisco Certification
3 9 (11.84%) MCSE
3 9 (11.84%) Security Cleared
4 7 (9.21%) CCNA
4 7 (9.21%) MCSA
4 7 (9.21%) SC Cleared
5 6 (7.89%) A+ Certification
6 5 (6.58%) MCDST
6 5 (6.58%) MCP
6 5 (6.58%) MCTS
7 3 (3.95%) CCA
7 3 (3.95%) CCNP
7 3 (3.95%) Citrix Certification
7 3 (3.95%) NCDA
7 3 (3.95%) NCSA
7 3 (3.95%) Network+ Certification
7 3 (3.95%) VMware Certified Professional (VCP)
8 2 (2.63%) MCITP
9 1 (1.32%) Degree
Quality Assurance & Compliance
1 24 (31.58%) SLA
System Software
1 33 (43.42%) Active Directory
2 14 (18.42%) XenDesktop
3 12 (15.79%) VMware Infrastructure
3 12 (15.79%) VMware Workstation
4 7 (9.21%) Hyper-V
5 3 (3.95%) Terminal Services
6 2 (2.63%) VMware ESXi
6 2 (2.63%) XenApp
7 1 (1.32%) Firmware
7 1 (1.32%) VMware ESX
Vendors
1 41 (53.95%) Microsoft
2 30 (39.47%) Citrix
3 28 (36.84%) VMware
4 12 (15.79%) Apple
4 12 (15.79%) Cisco
5 8 (10.53%) Avaya
6 6 (7.89%) HP
7 4 (5.26%) CheckPoint
7 4 (5.26%) F5
7 4 (5.26%) Juniper
8 3 (3.95%) NetApp
8 3 (3.95%) NetScout
8 3 (3.95%) ThinPrint
9 1 (1.32%) Nokia
9 1 (1.32%) Palo Alto
9 1 (1.32%) Polycom
9 1 (1.32%) Remedy
9 1 (1.32%) SolarWinds
9 1 (1.32%) Sun
Surrey
Coal IT Services
Salary: From £22,000 to £27,000 per annum + Shift Allowance + Benefits
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive Salary + Career Progression + Benefits
Posted: 4 days ago
Folkestone, Kent
AWD online
Salary: £17,000 - £22,000 + Benefits
Posted: 24 days ago