The statistics below represent IT jobs advertised across the South East region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 426 454 446
Rank change year-on-year
+28 -8
Permanent jobs requiring a Service Support Manager 5 15 17
As % of all permanent IT jobs located in the South East 0.029% 0.071% 0.078%
As % of the Job Titles category 0.029% 0.074% 0.080%
Number of salaries quoted 5 15 16
Median salary £47,500 £55,000 £43,750
Median salary % change year-on-year
-13.63% +25.71%
90% offered a salary of more than £40,400 £31,000 £30,750
10% offered a salary of more than £70,000 £60,000 £62,500
UK excluding London median salary £48,750 £47,500 £55,000
% change year-on-year
+2.63% -13.63%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
16982 20334 21154
As % of all permanent IT jobs located in the South East 96.95% 96.62% 96.72%
Number of salaries quoted 14196 17058 16518
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Support Manager
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the South East

Service Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the South East region.

Service Support Manager Salary Trend in the South East

Service Support Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Support Manager across the South East region over the 3 months to 30 September 2016.

Service Support Manager Salary Histogram in the South East

Service Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the South East region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex +8 2 £70,000 +133.33%
Surrey - 2 £43,250 -
Berkshire +6 1 £42,500 -29.16%
Service Support Manager
England

Service Support Manager Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 September 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Support Manager in the job title.

1 12 (63.16%) Service Delivery
2 11 (57.89%) SLA
3 9 (47.37%) ITIL
4 8 (42.11%) Finance
4 8 (42.11%) Data Centre
5 7 (36.84%) Stakeholder Management
5 7 (36.84%) Performance Management
6 6 (31.58%) Escalation Management
7 5 (26.32%) Critical Success Factor
7 5 (26.32%) MS PowerPoint
7 5 (26.32%) Statistics
8 4 (21.05%) Project Management
9 3 (15.79%) SDLC
9 3 (15.79%) Process Improvement
9 3 (15.79%) PRINCE2
9 3 (15.79%) ITSM
9 3 (15.79%) Incident Management
10 2 (10.53%) Supplier Management
10 2 (10.53%) .NET Framework
10 2 (10.53%) Banking
10 2 (10.53%) Back Office
10 2 (10.53%) Service Management
10 2 (10.53%) C#
10 2 (10.53%) Java
10 2 (10.53%) SQL
10 2 (10.53%) VB
10 2 (10.53%) .NET
10 2 (10.53%) SQL Server
10 2 (10.53%) Sybase
10 2 (10.53%) IIS

Service Support Manager Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) IIS
2 1 (5.26%) SharePoint
Applications
1 5 (26.32%) MS PowerPoint
2 1 (5.26%) MS Excel
Communications & Networking
1 1 (5.26%) Internet
Database & Business Intelligence
1 2 (10.53%) SQL Server
2 1 (5.26%) Big Data
Development Applications
1 1 (5.26%) JIRA
General
1 8 (42.11%) Finance
2 2 (10.53%) Back Office
2 2 (10.53%) Banking
3 1 (5.26%) Marketing
3 1 (5.26%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (10.53%) .NET
1 2 (10.53%) .NET Framework
Miscellaneous
1 8 (42.11%) Data Centre
2 5 (26.32%) Statistics
3 1 (5.26%) Analytical Skills
3 1 (5.26%) Data Integration
3 1 (5.26%) Internet of Things
3 1 (5.26%) Machine to Machine
3 1 (5.26%) Management Information System
3 1 (5.26%) User Experience
Operating Systems
1 1 (5.26%) Linux
1 1 (5.26%) Unix
Processes & Methodologies
1 12 (63.16%) Service Delivery
2 9 (47.37%) ITIL
3 7 (36.84%) Performance Management
3 7 (36.84%) Stakeholder Management
4 6 (31.58%) Escalation Management
5 5 (26.32%) Critical Success Factor
6 4 (21.05%) Project Management
7 3 (15.79%) Incident Management
7 3 (15.79%) ITSM
7 3 (15.79%) PRINCE2
7 3 (15.79%) Process Improvement
7 3 (15.79%) SDLC
8 2 (10.53%) Root Cause Analysis
8 2 (10.53%) Service Management
8 2 (10.53%) Stakeholder and Relationship Management
8 2 (10.53%) Supplier Management
9 1 (5.26%) Migration
9 1 (5.26%) Operations Management
9 1 (5.26%) Project Planning
9 1 (5.26%) Resource Management
Programming Languages
1 2 (10.53%) C#
1 2 (10.53%) Java
1 2 (10.53%) SQL
1 2 (10.53%) VB
Qualifications
1 1 (5.26%) Degree
1 1 (5.26%) PRINCE2 Certification
1 1 (5.26%) Six Sigma Green Belt
Quality Assurance & Compliance
1 11 (57.89%) SLA
2 1 (5.26%) ISO/IEC 27001
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) Firmware
Vendors
1 2 (10.53%) Sybase
2 1 (5.26%) Citrix
2 1 (5.26%) Microsoft