The first table below looks at the demand for the Service Support Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Services Support Manager
Rank 443 430 433
Rank change year-on-year
-13 +3
Permanent jobs requiring a Service Support Manager 3 6 10
As % of all permanent IT jobs located in the South East 0.013% 0.027% 0.043%
As % of the Job Titles category 0.014% 0.029% 0.045%
Number of salaries quoted 2 6 4
Average salary £48,250 £32,500 £33,750
Average salary % change year-on-year
+48.46% -3.70%
90% offered a salary of more than £30,850 £31,500 £30,000
10% offered a salary of more than £65,650 £32,500 £51,500
UK excluding London average salary £38,000 £45,000 £36,000
% change year-on-year
-15.55% +25.00%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21442 20900 22065
As % of all permanent IT jobs located in the South East 94.80% 95.00% 95.60%
Number of salaries quoted 17119 17223 18858
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Support Manager
England

Service Support Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the South East

Service Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the South East region.

Service Support Manager Salary Trend in the South East

Service Support Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Support Manager across the South East region over the 3 months to 31 July 2014.

Service Support Manager Salary Histogram in the South East

Service Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the South East region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey - 2 £26,500 -
Berkshire - 1 £70,000 -
Service Support Manager
England

Service Support Manager
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2014, IT jobs across the South East region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 7 (70.00%) Service Management
1 7 (70.00%) ITIL
2 3 (30.00%) Service Delivery
2 3 (30.00%) ITSM
2 3 (30.00%) Pegasus
2 3 (30.00%) Root Cause Analysis
3 2 (20.00%) Cisco UCCX
3 2 (20.00%) Service Desk Management
3 2 (20.00%) Exchange Server 2007
3 2 (20.00%) SCCM
3 2 (20.00%) Performance Management
3 2 (20.00%) SharePoint 2010
3 2 (20.00%) Citrix
3 2 (20.00%) CAD
3 2 (20.00%) Project Management
3 2 (20.00%) Active Directory
3 2 (20.00%) PRINCE2
3 2 (20.00%) Windows
3 2 (20.00%) SharePoint
3 2 (20.00%) MS Exchange
3 2 (20.00%) SLA
3 2 (20.00%) Cisco
3 2 (20.00%) Management Information System
3 2 (20.00%) Finance
3 2 (20.00%) Legal
3 2 (20.00%) IVR
3 2 (20.00%) Quality Management
3 2 (20.00%) Change Management
4 1 (10.00%) Incident Management
4 1 (10.00%) Degree

Service Support Manager
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2014, IT jobs across the South East region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) Exchange Server 2007
1 2 (20.00%) SharePoint 2010
1 2 (20.00%) SharePoint
1 2 (20.00%) MS Exchange
General
1 2 (20.00%) Finance
1 2 (20.00%) Legal
Miscellaneous
1 2 (20.00%) Management Information System
1 2 (20.00%) IVR
2 1 (10.00%) NHS
Operating Systems
1 2 (20.00%) Windows
Processes & Methodologies
1 7 (70.00%) Service Management
1 7 (70.00%) ITIL
2 3 (30.00%) Service Delivery
2 3 (30.00%) ITSM
2 3 (30.00%) Root Cause Analysis
3 2 (20.00%) Service Desk Management
3 2 (20.00%) Performance Management
3 2 (20.00%) CAD
3 2 (20.00%) Project Management
3 2 (20.00%) PRINCE2
3 2 (20.00%) Quality Management
3 2 (20.00%) Change Management
4 1 (10.00%) Incident Management
4 1 (10.00%) Problem Management
Qualifications
1 1 (10.00%) Degree
1 1 (10.00%) ISEB
1 1 (10.00%) MCP
1 1 (10.00%) Microsoft Certification
1 1 (10.00%) ITIL Certification
1 1 (10.00%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 2 (20.00%) Active Directory
Systems Management
1 2 (20.00%) Cisco UCCX
1 2 (20.00%) SCCM
Vendors
1 3 (30.00%) Pegasus
2 2 (20.00%) Citrix
2 2 (20.00%) Cisco
3 1 (10.00%) Microsoft