The table below looks at the statistics for the Service Support Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Support Manager in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 434 462 457
Rank change year-on-year
+28 -5
Permanent jobs requiring a Service Support Manager 10 11 24
As % of all permanent IT jobs located in the South East 0.052% 0.051% 0.10%
As % of the Job Titles category 0.053% 0.053% 0.11%
Number of salaries quoted 10 7 21
Average salary £50,000 £55,000 £50,000
Average salary % change year-on-year
-9.09% +10.00%
90% offered a salary of more than £36,850 £28,600 £36,700
10% offered a salary of more than £57,750 £67,000 £72,500
UK excluding London average salary £42,000 £45,000 £47,500
% change year-on-year
-6.66% -5.26%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18752 20804 22607
As % of all permanent IT jobs located in the South East 96.77% 96.97% 96.41%
Number of salaries quoted 15967 16668 18038
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Support Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Support Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Support Manager Jobs Demand Trend in the South East

Service Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the South East region.

Service Support Manager Salary Trend in the South East

Service Support Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Support Manager across the South East region over the 3 months to 28 April 2016.

Service Support Manager Salary Histogram in the South East

Service Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Support Manager within the South East region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +18 4 £52,500 -19.23%
Surrey -3 3 £37,500 -37.50%
Buckinghamshire +18 1 £31,000 -34.73%
Oxfordshire - 1 £50,000 -
Home Counties - 1 £60,000 -
Service Support Manager
England

Service Support Manager
Top 30 Related IT Skills in the South East

For the 6 months to 28 April 2016, IT jobs across the South East region that cited Service Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title.

1 12 (42.86%) ITIL
2 11 (39.29%) Windows
2 11 (39.29%) Active Directory
2 11 (39.29%) Windows Server 2012
2 11 (39.29%) Windows Server
3 10 (35.71%) Windows Server 2008
4 9 (32.14%) Service Delivery
4 9 (32.14%) Citrix
4 9 (32.14%) MS Exchange
4 9 (32.14%) Exchange Server 2010
5 8 (28.57%) Exchange Server 2007
5 8 (28.57%) SLA
6 5 (17.86%) Cisco
6 5 (17.86%) Analytical Skills
7 4 (14.29%) People Management
7 4 (14.29%) vSphere
7 4 (14.29%) VMware
7 4 (14.29%) Incident Management
7 4 (14.29%) Problem Management
8 3 (10.71%) Service Management
8 3 (10.71%) Microsoft
8 3 (10.71%) SQL
8 3 (10.71%) SQL Server
8 3 (10.71%) Mentoring
8 3 (10.71%) Data Centre
9 2 (7.14%) Presales
9 2 (7.14%) Coaching
9 2 (7.14%) Private Cloud
9 2 (7.14%) Line Management
9 2 (7.14%) vCloud

Service Support Manager
Top Related IT Skills in the South East by Category

For the 6 months to 28 April 2016, IT jobs across the South East region that cited Service Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (32.14%) Exchange Server 2010
1 9 (32.14%) MS Exchange
2 8 (28.57%) Exchange Server 2007
3 2 (7.14%) IIS
3 2 (7.14%) SAS
4 1 (3.57%) Exchange Server 2013
Applications
1 2 (7.14%) MS Excel
Business Applications
1 1 (3.57%) Oracle EBS R12
1 1 (3.57%) Oracle Financials
Cloud Services
1 2 (7.14%) Microsoft Azure
1 2 (7.14%) Office 365
2 1 (3.57%) Cloud Computing
2 1 (3.57%) IaaS
2 1 (3.57%) SaaS
Communications & Networking
1 2 (7.14%) NAS
1 2 (7.14%) SAN
1 2 (7.14%) VPN
2 1 (3.57%) Cisco ASA
2 1 (3.57%) Firewall
Database & Business Intelligence
1 3 (10.71%) SQL Server
General
1 2 (7.14%) Finance
Miscellaneous
1 5 (17.86%) Analytical Skills
2 3 (10.71%) Data Centre
3 2 (7.14%) Private Cloud
4 1 (3.57%) Driving Licence
4 1 (3.57%) Management Information System
4 1 (3.57%) User Experience
Operating Systems
1 11 (39.29%) Windows
1 11 (39.29%) Windows Server
1 11 (39.29%) Windows Server 2012
2 10 (35.71%) Windows Server 2008
Processes & Methodologies
1 12 (42.86%) ITIL
2 9 (32.14%) Service Delivery
3 4 (14.29%) Incident Management
3 4 (14.29%) People Management
3 4 (14.29%) Problem Management
4 3 (10.71%) Mentoring
4 3 (10.71%) Service Management
5 2 (7.14%) Coaching
5 2 (7.14%) CRM
5 2 (7.14%) High Availability
5 2 (7.14%) ITSM
5 2 (7.14%) Line Management
5 2 (7.14%) Presales
5 2 (7.14%) Project Management
5 2 (7.14%) Resource Management
5 2 (7.14%) Stakeholder Management
6 1 (3.57%) Escalation Management
6 1 (3.57%) Performance Improvement
6 1 (3.57%) Process Improvement
6 1 (3.57%) SIEM
Programming Languages
1 3 (10.71%) SQL
2 1 (3.57%) C
Qualifications
1 2 (7.14%) MCITP
1 2 (7.14%) MCSE
1 2 (7.14%) Microsoft Certification
2 1 (3.57%) ITIL Certification
2 1 (3.57%) Security Cleared
2 1 (3.57%) Six Sigma Green Belt
Quality Assurance & Compliance
1 8 (28.57%) SLA
2 1 (3.57%) ISO/IEC 27001
System Software
1 11 (39.29%) Active Directory
2 4 (14.29%) vSphere
3 2 (7.14%) Hyper-V
3 2 (7.14%) vCloud
3 2 (7.14%) VMware ESX
4 1 (3.57%) VMware Infrastructure
Vendors
1 9 (32.14%) Citrix
2 5 (17.86%) Cisco
3 4 (14.29%) VMware
4 3 (10.71%) Microsoft
5 2 (7.14%) HP
5 2 (7.14%) NetApp
6 1 (3.57%) IFS
6 1 (3.57%) Oracle