The statistics below represent IT jobs advertised across the South East region that had Service Support Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 August 2016 with a comparison to same period over 2 years.

3 months to
30 Aug 2016
Same period 2015 Same period 2014
Services Support Manager
Rank 427 452 456
Rank change year-on-year
+25 +4
Permanent jobs requiring a Service Support Manager 8 8 20
As % of all permanent IT jobs located in the South East 0.044% 0.039% 0.090%
As % of the Job Titles category 0.045% 0.040% 0.093%
Number of salaries quoted 8 8 16
Median salary £47,500 £45,000 £51,250
Median salary % change year-on-year
+5.55% -12.19%
90% offered a salary of more than £30,000 £28,800 £30,750
10% offered a salary of more than £70,000 £60,000 £71,250
UK excluding London median salary £46,250 £45,000 £57,500
% change year-on-year
+2.77% -21.73%
Service Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17682 19816 21539
As % of all permanent IT jobs located in the South East 97.02% 96.60% 96.82%
Number of salaries quoted 14954 16355 16827
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Support Manager
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Service Support Manager in the job title.

Service Support Manager Jobs Demand Trend in the South East

Service Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Support Manager across the South East region.

Service Support Manager Salary Trend in the South East

Service Support Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Support Manager across the South East region over the 3 months to 30 August 2016.

Service Support Manager Salary Histogram in the South East

Service Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Support Manager within the South East region over the 3 months to 30 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +4 3 £30,000 -29.41%
East Sussex +3 2 £70,000 +133.33%
Surrey - 2 £47,500 -
Buckinghamshire +16 1 £47,500 -11.62%
Service Support Manager
England

Service Support Manager Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 August 2016, Service Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Support Manager in the job title.

1 13 (59.09%) Service Delivery
2 12 (54.55%) SLA
3 11 (50.00%) ITIL
4 9 (40.91%) Finance
5 8 (36.36%) Performance Management
5 8 (36.36%) Data Centre
6 7 (31.82%) Escalation Management
6 7 (31.82%) Stakeholder Management
7 5 (22.73%) MS PowerPoint
7 5 (22.73%) Statistics
7 5 (22.73%) Critical Success Factor
8 4 (18.18%) People Management
8 4 (18.18%) Process Improvement
8 4 (18.18%) Incident Management
9 3 (13.64%) Project Management
9 3 (13.64%) Resource Management
9 3 (13.64%) Analytical Skills
9 3 (13.64%) Coaching
9 3 (13.64%) SDLC
10 2 (9.09%) Stakeholder and Relationship Management
10 2 (9.09%) Transition Management
10 2 (9.09%) Line Management
10 2 (9.09%) Root Cause Analysis
10 2 (9.09%) Operations Management
10 2 (9.09%) .NET Framework
10 2 (9.09%) Supplier Management
10 2 (9.09%) ISO/IEC 27001
10 2 (9.09%) Service Management
10 2 (9.09%) Banking
10 2 (9.09%) C#

Service Support Manager Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) IIS
2 1 (4.55%) SharePoint
Applications
1 5 (22.73%) MS PowerPoint
2 1 (4.55%) MS Excel
Communications & Networking
1 1 (4.55%) Internet
Database & Business Intelligence
1 2 (9.09%) SQL Server
2 1 (4.55%) Big Data
General
1 9 (40.91%) Finance
2 2 (9.09%) Back Office
2 2 (9.09%) Banking
3 1 (4.55%) Marketing
3 1 (4.55%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (9.09%) .NET
1 2 (9.09%) .NET Framework
Miscellaneous
1 8 (36.36%) Data Centre
2 5 (22.73%) Statistics
3 3 (13.64%) Analytical Skills
4 2 (9.09%) Management Information System
5 1 (4.55%) Data Integration
5 1 (4.55%) Driving Licence
5 1 (4.55%) Internet of Things
5 1 (4.55%) Machine to Machine
5 1 (4.55%) User Experience
5 1 (4.55%) Virtual Team
Processes & Methodologies
1 13 (59.09%) Service Delivery
2 11 (50.00%) ITIL
3 8 (36.36%) Performance Management
4 7 (31.82%) Escalation Management
4 7 (31.82%) Stakeholder Management
5 5 (22.73%) Critical Success Factor
6 4 (18.18%) Incident Management
6 4 (18.18%) People Management
6 4 (18.18%) Process Improvement
7 3 (13.64%) Coaching
7 3 (13.64%) Project Management
7 3 (13.64%) Resource Management
7 3 (13.64%) SDLC
8 2 (9.09%) ITSM
8 2 (9.09%) Line Management
8 2 (9.09%) PRINCE2
8 2 (9.09%) Root Cause Analysis
8 2 (9.09%) Service Management
8 2 (9.09%) Stakeholder and Relationship Management
8 2 (9.09%) Transition Management
Programming Languages
1 2 (9.09%) C#
1 2 (9.09%) Java
1 2 (9.09%) VB
2 1 (4.55%) C
2 1 (4.55%) SQL
Qualifications
1 1 (4.55%) Degree
1 1 (4.55%) ITIL Certification
1 1 (4.55%) Six Sigma Green Belt
Quality Assurance & Compliance
1 12 (54.55%) SLA
2 2 (9.09%) ISO/IEC 27001
System Software
1 1 (4.55%) Firmware
Vendors
1 2 (9.09%) Sybase
2 1 (4.55%) Citrix
2 1 (4.55%) Microsoft