The table below looks at the statistics for the Services Delivery Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Services Delivery Manager in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Delivery Manager
Rank 371 329 357
Rank change year-on-year
-42 +28
Permanent jobs requiring a Services Delivery Manager 79 100 90
As % of all permanent IT jobs located in the South East 0.35% 0.46% 0.39%
As % of the Job Titles category 0.37% 0.48% 0.41%
Number of salaries quoted 59 77 67
Average salary £50,000 £55,000 £57,500
Average salary % change year-on-year
-9.09% -4.34%
90% offered a salary of more than £37,500 £38,100 £37,000
10% offered a salary of more than £67,500 £67,500 £70,000
UK excluding London average salary £50,000 £50,000 £47,500
% change year-on-year
- +5.26%
Services Delivery Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21430 20664 21850
As % of all permanent IT jobs located in the South East 94.70% 95.08% 95.45%
Number of salaries quoted 16859 17053 18653
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Services Delivery Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Services Delivery Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Services Delivery Manager Jobs Demand Trend in the South East

Services Delivery Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Services Delivery Manager across the South East region.

Services Delivery Manager Salary Trend in the South East

Services Delivery Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Services Delivery Manager across the South East region over the 3 months to 22 August 2014.

Services Delivery Manager Salary Histogram in the South East

Services Delivery Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Services Delivery Manager within the South East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -13 20 £47,500 -13.63%
Buckinghamshire +8 16 £60,000 -
Oxfordshire +19 12 £48,500 +12.79%
Hampshire -12 12 £49,750 -9.54% 2
Surrey -25 12 £46,750 -15.00% 2
East Sussex - 5 - -
Middlesex 0 2 £60,000 +106.89%
West Sussex -8 1 £37,500 -
Kent -9 1 £55,000 -18.51%
Services Delivery Manager
England

Services Delivery Manager
Top 30 Related IT Skills in the South East

For the 6 months to 22 August 2014, IT jobs across the South East region that cited Services Delivery Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title.

1 165 (100.00%) Service Delivery
2 115 (69.70%) ITIL
3 83 (50.30%) Service Management
4 70 (42.42%) SLA
5 38 (23.03%) ITIL Certification
5 38 (23.03%) Change Management
6 32 (19.39%) Finance
7 30 (18.18%) Telecoms
8 26 (15.76%) PRINCE2
9 25 (15.15%) Windows
10 22 (13.33%) Project Management
11 19 (11.52%) Degree
12 16 (9.70%) ITSM
13 14 (8.48%) Disaster Recovery
13 14 (8.48%) Incident Management
13 14 (8.48%) Problem Management
14 13 (7.88%) Continuous Improvement
14 13 (7.88%) Root Cause Analysis
14 13 (7.88%) Microsoft
15 11 (6.67%) Validation
15 11 (6.67%) VMware
15 11 (6.67%) Capacity Management
16 10 (6.06%) Waterfall
16 10 (6.06%) Management Information System
16 10 (6.06%) Supplier Management
16 10 (6.06%) Oracle
17 9 (5.45%) MS Excel
17 9 (5.45%) Security Cleared
17 9 (5.45%) Time Management
18 8 (4.85%) Tumbleweed

Services Delivery Manager
Top Related IT Skills in the South East by Category

For the 6 months to 22 August 2014, IT jobs across the South East region that cited Services Delivery Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Services Delivery Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (4.85%) JCAPS
2 6 (3.64%) Lync
2 6 (3.64%) MS Exchange
3 2 (1.21%) Moodle
3 2 (1.21%) Exchange Server 2013
3 2 (1.21%) Blackberry Enterprise Server
Applications
1 9 (5.45%) MS Excel
2 1 (0.61%) MS Office
Business Applications
1 2 (1.21%) Maximo
2 1 (0.61%) Agresso
2 1 (0.61%) HFM
2 1 (0.61%) Hyperion Planning
Cloud Services
1 2 (1.21%) Office 365
Communications & Networking
1 7 (4.24%) Internet
2 4 (2.42%) LTE
2 4 (2.42%) 3G
3 3 (1.82%) VPN
3 3 (1.82%) Wireless
4 2 (1.21%) 4G
4 2 (1.21%) 2G
4 2 (1.21%) MPLS
4 2 (1.21%) Ethernet
4 2 (1.21%) TCP/IP
5 1 (0.61%) ADSL
5 1 (0.61%) Broadband
5 1 (0.61%) LAN
5 1 (0.61%) SDH
5 1 (0.61%) VoIP
5 1 (0.61%) WAN
5 1 (0.61%) DNS
5 1 (0.61%) DWDM
5 1 (0.61%) MVNO
Database & Business Intelligence
1 8 (4.85%) SQL Server
2 1 (0.61%) Crystal Reports
2 1 (0.61%) Data Mining
2 1 (0.61%) Essbase
General
1 32 (19.39%) Finance
2 30 (18.18%) Telecoms
3 4 (2.42%) Billing
4 3 (1.82%) Back Office
4 3 (1.82%) Banking
4 3 (1.82%) Retail
5 1 (0.61%) Pharmaceutical
5 1 (0.61%) Manufacturing
5 1 (0.61%) Local Government
5 1 (0.61%) Marketing
Libraries, Frameworks & Software Standards
1 2 (1.21%) Application Packaging
2 1 (0.61%) CGI
Miscellaneous
1 10 (6.06%) Management Information System
2 8 (4.85%) Computer Science
3 3 (1.82%) Statistics
3 3 (1.82%) Life Science
4 2 (1.21%) FMCG
4 2 (1.21%) Fat Client
4 2 (1.21%) PKI
4 2 (1.21%) Thin Client
4 2 (1.21%) Smartcard
4 2 (1.21%) Blackberry
5 1 (0.61%) EPoS
5 1 (0.61%) Smartphone
5 1 (0.61%) CCTV
5 1 (0.61%) CMDB
5 1 (0.61%) Mathematics
5 1 (0.61%) Video Conferencing
5 1 (0.61%) Enterprise Software
Operating Systems
1 25 (15.15%) Windows
2 8 (4.85%) UNIX
3 4 (2.42%) Linux
4 2 (1.21%) Windows 8
4 2 (1.21%) Windows Server 2012
Processes & Methodologies
1 165 (100.00%) Service Delivery
2 115 (69.70%) ITIL
3 83 (50.30%) Service Management
4 38 (23.03%) Change Management
5 26 (15.76%) PRINCE2
6 22 (13.33%) Project Management
7 16 (9.70%) ITSM
8 14 (8.48%) Disaster Recovery
8 14 (8.48%) Incident Management
8 14 (8.48%) Problem Management
9 13 (7.88%) Continuous Improvement
9 13 (7.88%) Root Cause Analysis
10 11 (6.67%) Validation
10 11 (6.67%) Capacity Management
11 10 (6.06%) Waterfall
11 10 (6.06%) Supplier Management
12 9 (5.45%) Time Management
13 8 (4.85%) Operations Management
13 8 (4.85%) Release Management
13 8 (4.85%) Business Development
Programming Languages
1 7 (4.24%) SQL
2 2 (1.21%) C
Qualifications
1 38 (23.03%) ITIL Certification
2 19 (11.52%) Degree
3 9 (5.45%) Security Cleared
4 3 (1.82%) PRINCE2 Certification
4 3 (1.82%) SC Cleared
5 2 (1.21%) ITIL Foundation Certificate
6 1 (0.61%) MCSE
6 1 (0.61%) ISEB
6 1 (0.61%) CCNA
6 1 (0.61%) Cisco Certification
6 1 (0.61%) Microsoft Certification
6 1 (0.61%) OCP
6 1 (0.61%) OCA
6 1 (0.61%) Oracle Certification
6 1 (0.61%) SAP Certification
Quality Assurance & Compliance
1 70 (42.42%) SLA
2 4 (2.42%) ISO/IEC 27001
3 3 (1.82%) QA
4 2 (1.21%) BS15000
5 1 (0.61%) ISO 9001
5 1 (0.61%) Sarbanes-Oxley
5 1 (0.61%) Basel II
5 1 (0.61%) COBIT
5 1 (0.61%) Data Quality
System Software
1 6 (3.64%) Active Directory
2 5 (3.03%) VMware Infrastructure
3 4 (2.42%) KVM
Systems Management
1 6 (3.64%) Backup Exec
2 2 (1.21%) SCCM
2 2 (1.21%) SCOM
Vendors
1 13 (7.88%) Microsoft
2 11 (6.67%) VMware
3 10 (6.06%) Oracle
4 8 (4.85%) Tumbleweed
4 8 (4.85%) HP
4 8 (4.85%) Citrix
5 7 (4.24%) Cisco
5 7 (4.24%) ServiceNow
6 6 (3.64%) CheckPoint
7 4 (2.42%) Dell
7 4 (2.42%) SAP
8 2 (1.21%) Syclo
8 2 (1.21%) Huawei
8 2 (1.21%) Cognos
9 1 (0.61%) Juniper
9 1 (0.61%) Hyperion
9 1 (0.61%) Ciena
9 1 (0.61%) SolarWinds
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