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This section looks at the demand for the Support Technician role in IT jobs within the South East region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Support Technician
Location
3 months to 25 Jul 2008Same period last year
Rank338418
Rank change on same period last yearUp+80
Matching permanent IT job ads148109
As % of all UK permanent IT job ads sampled0.078 %0.045 %
As % of the category below0.416 %0.240 %
Salaries quoted13386
Average minimum salary£20,968£23,521
Average salary£23,518£24,471
% change on same period last year-3.89 %
Average maximum salary£26,068£25,420
UK excluding London average salary£22,742£22,704
% change on same period last year+0.16 %
South East IT Job Market, Job TitlesJob Titles
South East
Matching permanent IT job ads3554745458
As % of all UK permanent IT job ads sampled18.77 %18.61 %
Salaries quoted2890237065
Average minimum salary£36,487£37,847
Average salary£39,807£41,072
% change on same period last year-3.07 %
Average maximum salary£43,127£44,297
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
Support Technician EnglandSupport Technician
England

Support Technician
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Support Technician across the South East region as a proportion of the total demand within the Job Titles category.

South East Support Technician Demand Trend

Support Technician
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the South East region.

South East Support Technician Salary Trend

Support Technician
Salary Histogram

The chart provides a salary histogram for IT jobs citing Support Technician across the South East region over the 3 months to 25 July 2008.

South East Support Technician Salary Histogram

Support Technician
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the South East region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BuckinghamshireUp+4639£26,432+30.67 %
SurreyUp+4630£22,271-7.05 %
KentUp+922£23,636-14.51 %
HampshireDown-1517£22,214-0.62 %
BerkshireUp+3016£21,577-16.26 %
East SussexUp+1410£21,500-28.33 %
West SussexUp+178£20,357-13.02 %
MiddlesexUp+134£23,000-36.55 %
OxfordshireDown-82£25,750+25.60 %
SussexNew entry-1£26,500-
Support Technician EnglandSupport Technician
England

Support Technician
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1149 (52.28 %)Windows
290 (31.58 %)Microsoft
363 (22.11 %)MS Exchange
462 (21.75 %)MS Office
561 (21.40 %)Windows XP
561 (21.40 %)Active Directory
659 (20.70 %)MS Excel
754 (18.95 %)SQL
849 (17.19 %)SLA
942 (14.74 %)Microsoft Certification
1038 (13.33 %)Retail
1131 (10.88 %)Linux
1230 (10.53 %)TCP/IP
1329 (10.18 %)Windows 2000
1428 (9.825 %)LAN
1525 (8.772 %)WAN
1623 (8.070 %)MCSE
1623 (8.070 %)MCP
1623 (8.070 %)SQL Server
1623 (8.070 %)Exchange Server 2003
1722 (7.719 %)UNIX
1821 (7.368 %)VPN
1919 (6.667 %)Windows Server 2003
2018 (6.316 %)Internet
2018 (6.316 %)Cisco
2018 (6.316 %)ITIL
2018 (6.316 %)Exchange Server 2000
2117 (5.965 %)Firewall
2214 (4.912 %)Finance
2214 (4.912 %)Citrix

Support Technician
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

South East IT Job Market, Application DevelopmentApplication Development
19 (3.158 %)HTML
22 (0.702 %).NET
22 (0.702 %)WSH
31 (0.351 %)AJAX
31 (0.351 %)WebSphere
31 (0.351 %)Software Packaging
31 (0.351 %)ASP
31 (0.351 %)CSS
South East IT Job Market, Application PlatformsApplication Platforms
163 (22.11 %)MS Exchange
223 (8.070 %)Exchange Server 2003
318 (6.316 %)Exchange Server 2000
411 (3.860 %)IIS
57 (2.456 %)GroupWise
64 (1.404 %)SharePoint
73 (1.053 %)Lotus Notes
73 (1.053 %)Exchange Server 2007
82 (0.702 %)Live Communications Server
82 (0.702 %)Exchange Server 5.5
91 (0.351 %)Commerce Server
91 (0.351 %)WebSphere MQ
91 (0.351 %)Apache
91 (0.351 %)WebLogic
91 (0.351 %)CMS
91 (0.351 %)Zope
91 (0.351 %)Plone
South East IT Job Market, ApplicationsApplications
162 (21.75 %)MS Office
259 (20.70 %)MS Excel
35 (1.754 %)MS Visio
35 (1.754 %)Photoshop
42 (0.702 %)MS PowerPoint
42 (0.702 %)Spreadsheet
51 (0.351 %)Acrobat
South East IT Job Market, Business ApplicationsBusiness Applications
11 (0.351 %)Dynamics CRM
South East IT Job Market, Communications & NetworkingCommunications & Networking
130 (10.53 %)TCP/IP
228 (9.825 %)LAN
325 (8.772 %)WAN
421 (7.368 %)VPN
518 (6.316 %)Internet
617 (5.965 %)Firewall
78 (2.807 %)Wireless
85 (1.754 %)VoIP
94 (1.404 %)Wi-Fi
103 (1.053 %)Nortel Alteon
103 (1.053 %)Nortel Contivity
103 (1.053 %)Network Security
103 (1.053 %)PBX
103 (1.053 %)ADSL
112 (0.702 %)WLAN
112 (0.702 %)SAN
112 (0.702 %)Intranet
112 (0.702 %)DNS
112 (0.702 %)Cisco PIX
121 (0.351 %)LDAP
South East IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
123 (8.070 %)SQL Server
29 (3.158 %)SQL Server 2000
35 (1.754 %)MS Access
44 (1.404 %)MySQL
52 (0.702 %)InterSystems Cache
52 (0.702 %)Crystal Reports
61 (0.351 %)SQL Server 7
61 (0.351 %)SQL Server 2005
South East IT Job Market, Development ApplicationsDevelopment Applications
16 (2.105 %)Dreamweaver
23 (1.053 %)Flash
31 (0.351 %)InstallShield
31 (0.351 %)FrontPage
South East IT Job Market, GeneralGeneral
138 (13.33 %)Retail
214 (4.912 %)Finance
312 (4.211 %)Telecoms
411 (3.860 %)Pensions
58 (2.807 %)Health
66 (2.105 %)Insurance
75 (1.754 %)Billing
83 (1.053 %)Manufacturing
83 (1.053 %)Education
92 (0.702 %)Back Office
92 (0.702 %)Electronics
101 (0.351 %)Financial Institution
101 (0.351 %)Electric
101 (0.351 %)Government
101 (0.351 %)Automotive
101 (0.351 %)Publishing
South East IT Job Market, MiscellaneousMiscellaneous
19 (3.158 %)AS400
26 (2.105 %)EPoS
34 (1.404 %)Computer Science
42 (0.702 %)Client/Server
42 (0.702 %)Blackberry
42 (0.702 %)Management Information System
42 (0.702 %)Clustering
51 (0.351 %)VAX
51 (0.351 %)PDA
51 (0.351 %)Handset
51 (0.351 %)Replication
51 (0.351 %)EFT
51 (0.351 %)Video Conferencing
South East IT Job Market, Operating SystemsOperating Systems
1149 (52.28 %)Windows
261 (21.40 %)Windows XP
331 (10.88 %)Linux
429 (10.18 %)Windows 2000
522 (7.719 %)UNIX
619 (6.667 %)Windows Server 2003
77 (2.456 %)NetWare
77 (2.456 %)Windows NT
81 (0.351 %)AIX
81 (0.351 %)Solaris
81 (0.351 %)VMS
81 (0.351 %)OS/400
81 (0.351 %)Ubuntu
81 (0.351 %)Windows Vista
South East IT Job Market, Processes & MethodologiesProcesses & Methodologies
118 (6.316 %)ITIL
28 (2.807 %)Incident Management
35 (1.754 %)Security Cleared
44 (1.404 %)Disaster Recovery
53 (1.053 %)Data Security
53 (1.053 %)Service Management
53 (1.053 %)Service Delivery
53 (1.053 %)SC Cleared
62 (0.702 %)Fault Management
62 (0.702 %)Change Management
62 (0.702 %)Workflow
62 (0.702 %)Migration
71 (0.351 %)Risk Assessment
71 (0.351 %)Asset Management
71 (0.351 %)Document Management
71 (0.351 %)Logistics
71 (0.351 %)Operations Management
71 (0.351 %)Problem Management
71 (0.351 %)CRM
71 (0.351 %)E-Commerce
South East IT Job Market, Programming LanguagesProgramming Languages
154 (18.95 %)SQL
28 (2.807 %)PHP
35 (1.754 %)JavaScript
44 (1.404 %)Java
44 (1.404 %)C
53 (1.053 %)Transact-SQL
53 (1.053 %)VBScript
53 (1.053 %)VB
62 (0.702 %)Python
62 (0.702 %)VB6
71 (0.351 %)Shell Script
71 (0.351 %)RPG
71 (0.351 %)VB.NET
71 (0.351 %)C#
South East IT Job Market, QualificationsQualifications
142 (14.74 %)Microsoft Certification
223 (8.070 %)MCP
223 (8.070 %)MCSE
310 (3.509 %)Cisco Certification
49 (3.158 %)CCNA
57 (2.456 %)Degree
65 (1.754 %)MCSA
74 (1.404 %)A+ Certification
83 (1.053 %)MCDST
91 (0.351 %)ITIL Certification
91 (0.351 %)Avaya Certification
91 (0.351 %)MCDBA
91 (0.351 %)HNC
91 (0.351 %)CNA
91 (0.351 %)CNE
91 (0.351 %)Novell Certification
South East IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
149 (17.19 %)SLA
24 (1.404 %)Sarbanes-Oxley
31 (0.351 %)QA
South East IT Job Market, System SoftwareSystem Software
161 (21.40 %)Active Directory
26 (2.105 %)Terminal Services
26 (2.105 %)Backup Exec
35 (1.754 %)ISA Server
43 (1.053 %)VMware Infrastructure
52 (0.702 %)Citrix Presentation Server
61 (0.351 %)Squid
61 (0.351 %)VMware Workstation
61 (0.351 %)NetBackup
South East IT Job Market, Systems ManagementSystems Management
19 (3.158 %)Norton AntiVirus
27 (2.456 %)WSUS
32 (0.702 %)SCOM
32 (0.702 %)MOM
41 (0.351 %)CONTROL-M
41 (0.351 %)OpenView
41 (0.351 %)Tivoli
41 (0.351 %)MIMEsweeper
South East IT Job Market, VendorsVendors
190 (31.58 %)Microsoft
218 (6.316 %)Cisco
314 (4.912 %)Citrix
411 (3.860 %)HP
510 (3.509 %)Novell
69 (3.158 %)VMware
78 (2.807 %)Red Hat
78 (2.807 %)CheckPoint
87 (2.456 %)Intel
96 (2.105 %)Dell
105 (1.754 %)Avaya
105 (1.754 %)Sun
105 (1.754 %)Sophos
113 (1.053 %)Lotus
113 (1.053 %)IBM
113 (1.053 %)Nortel
122 (0.702 %)Nokia
122 (0.702 %)Oracle
122 (0.702 %)McAfee Security
122 (0.702 %)Symantec
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