The table below looks at the statistics for the Support Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Support Technician
Rank 377 415 384
Rank change year-on-year
+38 -31
Permanent jobs requiring a Support Technician 71 67 95
As % of all permanent IT jobs located in the South East 0.37% 0.31% 0.40%
As % of the Job Titles category 0.38% 0.32% 0.42%
Number of salaries quoted 61 61 86
Average salary £20,250 £21,500 £24,000
Average salary % change year-on-year
-5.81% -10.41%
90% offered a salary of more than £18,500 £16,325 £20,500
10% offered a salary of more than £25,000 £29,750 £30,000
UK excluding London average salary £22,500 £22,250 £23,000
% change year-on-year
+1.12% -3.26%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18695 20824 22782
As % of all permanent IT jobs located in the South East 96.78% 96.96% 96.39%
Number of salaries quoted 15910 16682 18189
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the South East

Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the South East region.

Support Technician Salary Trend in the South East

Support Technician
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Technician across the South East region over the 3 months to 29 April 2016.

Support Technician Salary Histogram in the South East

Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the South East region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +21 20 £20,250 +8.00% 1
Hampshire +28 18 £19,000 -13.63% 3
Surrey -2 16 £24,000 +3.22%
West Sussex -12 5 £32,500 +58.53%
Oxfordshire -17 4 £23,500 +14.63% 2
East Sussex +26 3 £18,500 -12.94%
Kent -16 3 £24,500 +40.00%
Buckinghamshire - 2 £18,000 - 1
Support Technician
England

Support Technician
Top 30 Related IT Skills in the South East

For the 6 months to 29 April 2016, IT jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 141 (86.50%) Windows
2 97 (59.51%) Active Directory
3 92 (56.44%) Microsoft
4 89 (54.60%) MS Office
5 70 (42.94%) MS Excel
6 59 (36.20%) Windows Server
7 54 (33.13%) Windows 7
8 48 (29.45%) MS Exchange
9 41 (25.15%) Windows 8
10 29 (17.79%) Linux
11 28 (17.18%) Windows Server 2008
12 25 (15.34%) Windows XP
13 24 (14.72%) SQL
14 22 (13.50%) Windows Server 2012
15 20 (12.27%) VMware
16 18 (11.04%) Firewall
16 18 (11.04%) Citrix
17 17 (10.43%) SLA
17 17 (10.43%) Exchange Server 2010
17 17 (10.43%) Office 365
17 17 (10.43%) Software Licensing
17 17 (10.43%) Microsoft Licensing
18 16 (9.82%) Apple iOS
18 16 (9.82%) VMware Infrastructure
18 16 (9.82%) Android
19 14 (8.59%) Mentoring
19 14 (8.59%) VPN
19 14 (8.59%) Symantec
19 14 (8.59%) SQL Server
19 14 (8.59%) ERP

Support Technician
Top Related IT Skills in the South East by Category

For the 6 months to 29 April 2016, IT jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (29.45%) MS Exchange
2 17 (10.43%) Exchange Server 2010
3 6 (3.68%) SharePoint
4 5 (3.07%) CMS
5 3 (1.84%) IIS
6 1 (0.61%) Exchange Server 2013
Applications
1 89 (54.60%) MS Office
2 70 (42.94%) MS Excel
3 11 (6.75%) MS PowerPoint
4 1 (0.61%) Adobe Creative Suite
Business Applications
1 3 (1.84%) GoldMine
Cloud Services
1 17 (10.43%) Office 365
2 1 (0.61%) Amazon AWS
Communications & Networking
1 18 (11.04%) Firewall
2 14 (8.59%) VPN
3 13 (7.98%) Wireless
4 11 (6.75%) NAS
5 10 (6.13%) DHCP
5 10 (6.13%) DNS
5 10 (6.13%) LAN
6 9 (5.52%) TCP/IP
7 8 (4.91%) Internet
8 5 (3.07%) WAN
9 4 (2.45%) FTP
10 3 (1.84%) Remote Desktop
10 3 (1.84%) VoIP
11 2 (1.23%) SAN
11 2 (1.23%) Wi-Fi
12 1 (0.61%) Broadband
12 1 (0.61%) Network Security
12 1 (0.61%) VLAN
Database & Business Intelligence
1 14 (8.59%) SQL Server
2 5 (3.07%) BusinessObjects
2 5 (3.07%) Crystal Reports
3 4 (2.45%) MySQL
3 4 (2.45%) SQL Server 2008
4 2 (1.23%) SQL Server 2005
4 2 (1.23%) SQL Server 2012
General
1 7 (4.29%) Finance
2 5 (3.07%) Games
2 5 (3.07%) Retail
3 3 (1.84%) Electronics
3 3 (1.84%) Pharmaceutical
4 2 (1.23%) Legal
4 2 (1.23%) Manufacturing
5 1 (0.61%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (3.07%) .NET
1 5 (3.07%) HTML
2 2 (1.23%) CSS
2 2 (1.23%) XML
3 1 (0.61%) EDI
3 1 (0.61%) HTML5
3 1 (0.61%) JSON
3 1 (0.61%) Web Services
3 1 (0.61%) XSLT
Miscellaneous
1 17 (10.43%) Microsoft Licensing
2 7 (4.29%) Data Centre
2 7 (4.29%) Driving Licence
3 6 (3.68%) Mathematics
4 5 (3.07%) Derivative
4 5 (3.07%) iPad
4 5 (3.07%) iPhone
5 3 (1.84%) Blackberry
5 3 (1.84%) Management Information System
6 2 (1.23%) Chip and PIN
6 2 (1.23%) Computer Science
6 2 (1.23%) EPoS
7 1 (0.61%) Analytical Skills
7 1 (0.61%) Biometrics
7 1 (0.61%) Digital Media
7 1 (0.61%) EqualLogic
7 1 (0.61%) VLE
Operating Systems
1 141 (86.50%) Windows
2 59 (36.20%) Windows Server
3 54 (33.13%) Windows 7
4 41 (25.15%) Windows 8
5 29 (17.79%) Linux
6 28 (17.18%) Windows Server 2008
7 25 (15.34%) Windows XP
8 22 (13.50%) Windows Server 2012
9 16 (9.82%) Android
9 16 (9.82%) Apple iOS
10 13 (7.98%) Mac OS
11 8 (4.91%) Unix
11 8 (4.91%) Windows 10
12 6 (3.68%) Mac OS X
13 3 (1.84%) Windows Server 2003
14 1 (0.61%) Windows Phone
Processes & Methodologies
1 17 (10.43%) Software Licensing
2 14 (8.59%) ERP
2 14 (8.59%) Mentoring
3 12 (7.36%) ITIL
4 11 (6.75%) Kalman Filter
5 5 (3.07%) Coaching
6 4 (2.45%) Content Management
6 4 (2.45%) CRM
6 4 (2.45%) Mobile Device Management
7 2 (1.23%) Business Intelligence
7 2 (1.23%) Network Management
7 2 (1.23%) Network Monitoring
7 2 (1.23%) Open Source
7 2 (1.23%) Service Delivery
7 2 (1.23%) Software Deployment
7 2 (1.23%) Software Distribution
7 2 (1.23%) Validation
7 2 (1.23%) Web Design
8 1 (0.61%) Customer Engagement
8 1 (0.61%) High Availability
Programming Languages
1 24 (14.72%) SQL
2 6 (3.68%) T-SQL
3 5 (3.07%) JavaScript
4 3 (1.84%) C#
5 1 (0.61%) Java
5 1 (0.61%) PHP
5 1 (0.61%) VB.NET
Qualifications
1 10 (6.13%) Degree
2 6 (3.68%) Microsoft Certification
3 5 (3.07%) DBS Check
4 4 (2.45%) MCSA
4 4 (2.45%) MCSE
5 3 (1.84%) ITIL Foundation Certificate
6 2 (1.23%) CCDA
6 2 (1.23%) CCNA
6 2 (1.23%) Cisco Certification
6 2 (1.23%) MCITP
6 2 (1.23%) MCP
6 2 (1.23%) MCTS
7 1 (0.61%) LPIC
7 1 (0.61%) Security Cleared
Quality Assurance & Compliance
1 17 (10.43%) SLA
2 1 (0.61%) QA
System Software
1 97 (59.51%) Active Directory
2 16 (9.82%) VMware Infrastructure
3 8 (4.91%) Hyper-V
4 2 (1.23%) VMware ESXi
4 2 (1.23%) XenDesktop
Systems Management
1 12 (7.36%) Backup Exec
1 12 (7.36%) Norton AntiVirus
2 4 (2.45%) cPanel
2 4 (2.45%) Plesk
3 3 (1.84%) SCCM
Vendors
1 92 (56.44%) Microsoft
2 20 (12.27%) VMware
3 18 (11.04%) Citrix
4 14 (8.59%) Symantec
5 13 (7.98%) Cisco
6 11 (6.75%) Synology
7 8 (4.91%) HP
8 6 (3.68%) Dell
9 5 (3.07%) Apple
9 5 (3.07%) Supermicro
10 4 (2.45%) SAP
11 3 (1.84%) Avaya
12 2 (1.23%) Salesforce.com
12 2 (1.23%) Veeam
13 1 (0.61%) Acronis
13 1 (0.61%) Adobe
13 1 (0.61%) EMC
13 1 (0.61%) Intel Security
13 1 (0.61%) Macromedia
13 1 (0.61%) Sophos
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