The table below looks at the statistics for the Support Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Support Technician in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Support Technician
Rank 318 357 393
Rank change year-on-year
+39 +36
Permanent jobs requiring a Support Technician 123 71 57
As % of all permanent IT jobs located in the South East 0.56% 0.34% 0.25%
As % of the Job Titles category 0.60% 0.35% 0.26%
Number of salaries quoted 85 67 54
Average salary £24,250 £23,000 £24,750
Average salary % change year-on-year
+5.43% -7.07%
90% offered a salary of more than £19,000 £19,400 £18,500
10% offered a salary of more than £33,500 £30,000 £35,000
UK excluding London average salary £23,000 £22,750 £22,250
% change year-on-year
+1.09% +2.24%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20643 20108 21704
As % of all permanent IT jobs located in the South East 94.62% 94.97% 95.41%
Number of salaries quoted 16192 16631 18551
Average salary £41,500 £41,000 £40,000
Average salary % change year-on-year
+1.21% +2.50%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Support Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in the South East

Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician across the South East region.

Support Technician Salary Trend in the South East

Support Technician
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Support Technician across the South East region over the 3 months to 30 September 2014.

Support Technician Salary Histogram in the South East

Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Technician within the South East region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +38 47 £25,000 +9.89% 4
Hampshire -31 21 £21,000 -8.69% 6
Surrey -3 20 £23,500 - 8
East Sussex -11 11 £33,500 +34.00% 1
Oxfordshire +7 8 £24,250 +8.98% 2
Buckinghamshire +15 7 £26,000 -15.44% 2
West Sussex -3 6 £17,500 -32.69% 1
Kent 0 4 £15,000 -24.05% 1
Support Technician
England

Support Technician
Top 30 Related IT Skills in the South East

For the 6 months to 30 September 2014, IT jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title.

1 109 (51.42%) Windows
2 78 (36.79%) Microsoft
3 59 (27.83%) MS Office
4 54 (25.47%) Windows 7
5 51 (24.06%) Windows Server 2008
6 50 (23.58%) Active Directory
7 43 (20.28%) Firewall
7 43 (20.28%) DNS
7 43 (20.28%) TCP/IP
8 35 (16.51%) MS Exchange
9 34 (16.04%) MS Excel
10 32 (15.09%) VPN
11 30 (14.15%) Windows Server 2003
11 30 (14.15%) DHCP
12 29 (13.68%) ITIL
13 28 (13.21%) SQL Server
14 26 (12.26%) Cisco
14 26 (12.26%) Degree
15 24 (11.32%) SQL
16 23 (10.85%) VMware
17 22 (10.38%) SLA
17 22 (10.38%) Windows Server 2012
18 21 (9.91%) Exchange Server 2010
18 21 (9.91%) MCP
19 20 (9.43%) Linux
20 19 (8.96%) VLAN
21 18 (8.49%) VMware Infrastructure
22 17 (8.02%) Windows 8
22 17 (8.02%) SharePoint
22 17 (8.02%) Microsoft Certification

Support Technician
Top Related IT Skills in the South East by Category

For the 6 months to 30 September 2014, IT jobs across the South East region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (16.51%) MS Exchange
2 21 (9.91%) Exchange Server 2010
3 17 (8.02%) SharePoint
4 13 (6.13%) IIS
5 8 (3.77%) Exchange Server 2007
6 5 (2.36%) Exchange Server 2013
7 4 (1.89%) Lync
7 4 (1.89%) SharePoint 2013
7 4 (1.89%) Exchange Server 2003
8 3 (1.42%) IBM Notes
9 1 (0.47%) Apache
9 1 (0.47%) Blackberry Enterprise Server
9 1 (0.47%) MS Project Server
9 1 (0.47%) SharePoint 2010
Applications
1 59 (27.83%) MS Office
2 34 (16.04%) MS Excel
3 1 (0.47%) MS Visio
Business Applications
1 1 (0.47%) Agresso
Cloud Services
1 3 (1.42%) Office 365
2 1 (0.47%) SaaS
Communications & Networking
1 43 (20.28%) TCP/IP
1 43 (20.28%) DNS
1 43 (20.28%) Firewall
2 32 (15.09%) VPN
3 30 (14.15%) DHCP
4 19 (8.96%) VLAN
5 13 (6.13%) VoIP
6 12 (5.66%) WAN
7 11 (5.19%) Cisco ASA
8 9 (4.25%) LAN
8 9 (4.25%) SAN
9 8 (3.77%) ISDN
10 7 (3.30%) Wi-Fi
11 5 (2.36%) Wireless
11 5 (2.36%) IP Telephony
12 3 (1.42%) SSL
12 3 (1.42%) SNMP
13 2 (0.94%) Network Security
13 2 (0.94%) Internet
14 1 (0.47%) HTTP
Database & Business Intelligence
1 28 (13.21%) SQL Server
2 10 (4.72%) SQL Server 2008
3 6 (2.83%) SQL Server 2012
4 4 (1.89%) MySQL
5 3 (1.42%) Oracle Database
6 2 (0.94%) PostgreSQL
6 2 (0.94%) SQL Server 2005
Development Applications
1 8 (3.77%) Team Foundation Server
General
1 16 (7.55%) Telecoms
2 9 (4.25%) Finance
3 8 (3.77%) Marketing
4 5 (2.36%) Retail
5 1 (0.47%) Multimedia
5 1 (0.47%) Aerospace
5 1 (0.47%) Law
5 1 (0.47%) Legal
5 1 (0.47%) Military
5 1 (0.47%) Banking
Libraries, Frameworks & Software Standards
1 9 (4.25%) COM+
2 1 (0.47%) Middleware
2 1 (0.47%) HTML
2 1 (0.47%) .NET
2 1 (0.47%) ASP.NET
2 1 (0.47%) COM
Miscellaneous
1 15 (7.08%) Analytical Skills
2 6 (2.83%) Kindle
3 5 (2.36%) Streaming Video
3 5 (2.36%) Clustering
3 5 (2.36%) Streaming Media
3 5 (2.36%) Computer Science
4 4 (1.89%) Fat Client
4 4 (1.89%) Thin Client
5 3 (1.42%) EPoS
5 3 (1.42%) iSeries
5 3 (1.42%) Smartphone
6 2 (0.94%) Blackberry
6 2 (0.94%) Management Information System
7 1 (0.47%) Enterprise Software
7 1 (0.47%) FMCG
7 1 (0.47%) iPhone
Operating Systems
1 109 (51.42%) Windows
2 54 (25.47%) Windows 7
3 51 (24.06%) Windows Server 2008
4 30 (14.15%) Windows Server 2003
5 22 (10.38%) Windows Server 2012
6 20 (9.43%) Linux
7 17 (8.02%) Windows 8
8 15 (7.08%) Windows XP
9 13 (6.13%) Windows Vista
10 8 (3.77%) Mac OS X
11 5 (2.36%) UNIX
11 5 (2.36%) Android
12 4 (1.89%) Windows 2000
13 3 (1.42%) Ubuntu
13 3 (1.42%) Mac OS
14 2 (0.94%) Windows Mobile
15 1 (0.47%) VMS
15 1 (0.47%) Windows 2000 Server
Processes & Methodologies
1 29 (13.68%) ITIL
2 12 (5.66%) Agile Software Development
3 9 (4.25%) Service Management
4 7 (3.30%) Service Delivery
4 7 (3.30%) B2B
4 7 (3.30%) Knowledge Management
4 7 (3.30%) Customer Insight
5 6 (2.83%) Change Control
6 5 (2.36%) Network Management
6 5 (2.36%) Load Balancing
6 5 (2.36%) Time Management
6 5 (2.36%) Performance Management
6 5 (2.36%) SOA
7 4 (1.89%) ITSM
8 3 (1.42%) Data Management
8 3 (1.42%) Disaster Recovery
8 3 (1.42%) ERP
8 3 (1.42%) Software Deployment
9 2 (0.94%) Software Distribution
9 2 (0.94%) Product Management
Programming Languages
1 24 (11.32%) SQL
2 3 (1.42%) Python
2 3 (1.42%) Ruby
2 3 (1.42%) PowerShell
2 3 (1.42%) Bash Shell
Qualifications
1 26 (12.26%) Degree
2 21 (9.91%) MCP
3 17 (8.02%) Microsoft Certification
4 10 (4.72%) VMware Certified Professional (VCP)
5 8 (3.77%) A+ Certification
5 8 (3.77%) MCSE
6 7 (3.30%) Security Cleared
7 6 (2.83%) MCITP
7 6 (2.83%) Cisco Certification
8 5 (2.36%) CCNA
9 4 (1.89%) MCDST
9 4 (1.89%) SC Cleared
9 4 (1.89%) ITIL Certification
9 4 (1.89%) ITIL Foundation Certificate
10 2 (0.94%) MCSA
10 2 (0.94%) MCT
11 1 (0.47%) CCSA
11 1 (0.47%) CCSE
11 1 (0.47%) BC Cleared
11 1 (0.47%) DV Cleared
Quality Assurance & Compliance
1 22 (10.38%) SLA
2 12 (5.66%) ISO 9001
3 3 (1.42%) QA
4 2 (0.94%) Sarbanes-Oxley
System Software
1 50 (23.58%) Active Directory
2 18 (8.49%) VMware Infrastructure
3 6 (2.83%) Hyper-V
4 5 (2.36%) Terminal Services
5 3 (1.42%) XenApp
5 3 (1.42%) VMware ESXi
6 2 (0.94%) XenServer
6 2 (0.94%) XenDesktop
6 2 (0.94%) Microsoft App-V
7 1 (0.47%) Citrix Presentation Server
7 1 (0.47%) vSphere
7 1 (0.47%) FreeRADIUS
7 1 (0.47%) NFS
Systems Management
1 11 (5.19%) Backup Exec
2 7 (3.30%) EMC NetWorker
2 7 (3.30%) NetCrunch
3 2 (0.94%) SCCM
4 1 (0.47%) Systems Management Server (SMS)
4 1 (0.47%) OpenView Configuration Management
4 1 (0.47%) Norton AntiVirus
Vendors
1 78 (36.79%) Microsoft
2 26 (12.26%) Cisco
3 23 (10.85%) VMware
4 12 (5.66%) Citrix
5 9 (4.25%) EMC
6 8 (3.77%) Symantec
7 7 (3.30%) Splunk
8 6 (2.83%) Apple
9 5 (2.36%) Dell
9 5 (2.36%) Oracle
10 4 (1.89%) Mitel
11 3 (1.42%) Lotus
11 3 (1.42%) HP
11 3 (1.42%) SonicWALL
12 2 (0.94%) Veeam
12 2 (0.94%) Salesforce.com
13 1 (0.47%) Juniper
13 1 (0.47%) Macromedia
13 1 (0.47%) CheckPoint
13 1 (0.47%) WatchGuard
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HAYS INFORMATION TECHNOLOGY
Salary: £13.00 - £14.00 per hour
Posted: 9 hours ago
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Salary: to £23,000 + Benefits
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Reading, Berkshire
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Salary: £18000 - £20000 per annum
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Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
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Salary: £19000 - £23000 per annum + Benefits
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Abingdon, Oxfordshire
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Salary: £25000 - £30000 per annum + Benefits
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Oscar Associates (UK) Ltd
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West Sussex
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Salary: £16000 - £19000 per annum
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Salary: £22000 - £26000 per annum + Benefits
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Reigate, Surrey
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Salary: From £20,000 to £22,000 per annum
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Fareham, Hampshire
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Milton Keynes, Buckinghamshire
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