The table below looks at the statistics for the Technical Customer Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Customer Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Technical Customer Support
Rank 440 456 424
Rank change year-on-year
+16 -32
Permanent jobs requiring a Technical Customer Support 8 11 19
As % of all permanent IT jobs located in the South East 0.042% 0.053% 0.094%
As % of the Job Titles category 0.043% 0.054% 0.098%
Number of salaries quoted 8 11 19
Average salary £25,000 £24,000 £26,000
Average salary % change year-on-year
+4.16% -7.69%
UK excluding London average salary £25,000 £22,500 £26,000
% change year-on-year
+11.11% -13.46%
Technical Customer Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18584 20269 19415
As % of all permanent IT jobs located in the South East 96.42% 97.08% 96.54%
Number of salaries quoted 15911 16523 15406
Average salary £44,500 £40,000 £42,500
Average salary % change year-on-year
+11.25% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Customer Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Customer Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Customer Support Jobs Demand Trend in the South East

Technical Customer Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Customer Support across the South East region.

Technical Customer Support Salary Trend in the South East

Technical Customer Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Customer Support within the South East region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex - 5 £25,000 -
Berkshire - 3 £32,500 - 1
Technical Customer Support
England

Technical Customer Support
Top 21 Related IT Skills in the South East

For the 6 months to 8 February 2016, IT jobs across the South East region that cited Technical Customer Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title.

1 15 (75.00%) Degree
2 14 (70.00%) Microsoft
3 13 (65.00%) Internet
3 13 (65.00%) MS Excel
3 13 (65.00%) CRM
3 13 (65.00%) SMTP
3 13 (65.00%) SaaS
3 13 (65.00%) IMail Server
4 2 (10.00%) Mathematics
5 1 (5.00%) VMware Server
5 1 (5.00%) Root Cause Analysis
5 1 (5.00%) Enterprise Software
5 1 (5.00%) DevOps
5 1 (5.00%) Mentoring
5 1 (5.00%) Presales
5 1 (5.00%) MS Exchange
5 1 (5.00%) LAN
5 1 (5.00%) WAN
5 1 (5.00%) Windows
5 1 (5.00%) VMware
5 1 (5.00%) Windows Server

Technical Customer Support
Top Related IT Skills in the South East by Category

For the 6 months to 8 February 2016, IT jobs across the South East region that cited Technical Customer Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Customer Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) MS Exchange
Applications
1 13 (65.00%) MS Excel
Cloud Services
1 13 (65.00%) SaaS
Communications & Networking
1 13 (65.00%) Internet
1 13 (65.00%) SMTP
2 1 (5.00%) LAN
2 1 (5.00%) WAN
Miscellaneous
1 2 (10.00%) Mathematics
2 1 (5.00%) Enterprise Software
Operating Systems
1 1 (5.00%) Windows
1 1 (5.00%) Windows Server
Processes & Methodologies
1 13 (65.00%) CRM
2 1 (5.00%) DevOps
2 1 (5.00%) Mentoring
2 1 (5.00%) Presales
2 1 (5.00%) Root Cause Analysis
Qualifications
1 15 (75.00%) Degree
System Software
1 13 (65.00%) IMail Server
2 1 (5.00%) VMware Server
Vendors
1 14 (70.00%) Microsoft
2 1 (5.00%) VMware
Bracknell, Berkshire
The Resourcing Hub
Salary: From £25,000 to £40,000 per annum + benefits
Posted: 5 days ago