The table below looks at the statistics for the Technical Support Manager role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support Manager
Rank 421 414 442
Rank change year-on-year
-7 +28
Permanent jobs requiring a Technical Support Manager 19 12 5
As % of all permanent IT jobs located in the South East 0.086% 0.057% 0.022%
As % of the Job Titles category 0.091% 0.060% 0.023%
Number of salaries quoted 18 12 5
Average salary £36,000 £52,500 £42,500
Average salary % change year-on-year
-31.42% +23.52%
UK excluding London average salary £40,000 £43,750 £42,500
% change year-on-year
-8.57% +2.94%
Technical Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20812 20072 21481
As % of all permanent IT jobs located in the South East 94.58% 95.02% 95.33%
Number of salaries quoted 16304 16603 18379
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support Manager
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Manager in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Manager Jobs Demand Trend in the South East

Technical Support Manager
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Manager across the South East region.

Technical Support Manager Salary Trend in the South East

Technical Support Manager
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Technical Support Manager across the South East region over the 3 months to 19 September 2014.

Technical Support Manager Salary Histogram in the South East

Technical Support Manager
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Manager within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire - 14 £36,000 - 3
Surrey -1 2 £53,000 +24.70%
Buckinghamshire +5 1 £43,000 -14.00%
Hampshire - 1 £35,000 -
Technical Support Manager
England

Technical Support Manager
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Technical Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title.

1 21 (65.63%) ITIL
2 16 (50.00%) Service Delivery
3 15 (46.88%) Finance
3 15 (46.88%) SLA
4 12 (37.50%) ITIL Certification
4 12 (37.50%) Numerical Analysis
4 12 (37.50%) Line Management
5 9 (28.13%) Service Management
5 9 (28.13%) SAN
6 8 (25.00%) Windows
6 8 (25.00%) ITSM
7 6 (18.75%) Advertising
7 6 (18.75%) Problem Management
7 6 (18.75%) Microsoft
7 6 (18.75%) NAS
8 5 (15.63%) Windows Server 2008
8 5 (15.63%) Firewall
9 4 (12.50%) Telecoms
9 4 (12.50%) HTTP
9 4 (12.50%) DNS
10 3 (9.38%) TCP/IP
10 3 (9.38%) MS Excel
10 3 (9.38%) Citrix
10 3 (9.38%) Cisco
10 3 (9.38%) Project Management
10 3 (9.38%) VMware
10 3 (9.38%) Degree
10 3 (9.38%) Windows Server 2012
11 2 (6.25%) Big Data
11 2 (6.25%) Performance Management

Technical Support Manager
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Technical Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.25%) IIS
1 2 (6.25%) MS Exchange
Applications
1 3 (9.38%) MS Excel
Cloud Services
1 2 (6.25%) SaaS
Communications & Networking
1 9 (28.13%) SAN
2 6 (18.75%) NAS
3 5 (15.63%) Firewall
4 4 (12.50%) DNS
4 4 (12.50%) HTTP
5 3 (9.38%) TCP/IP
6 2 (6.25%) Internet
6 2 (6.25%) LDAP
6 2 (6.25%) GPRS
6 2 (6.25%) WLAN
6 2 (6.25%) SMTP
6 2 (6.25%) Wireless
7 1 (3.13%) IPsec
7 1 (3.13%) 4G
7 1 (3.13%) Ethernet
7 1 (3.13%) 3G
Database & Business Intelligence
1 2 (6.25%) SQL Server
1 2 (6.25%) Big Data
General
1 15 (46.88%) Finance
2 6 (18.75%) Advertising
3 4 (12.50%) Telecoms
4 1 (3.13%) French Language
4 1 (3.13%) Hungarian Language
4 1 (3.13%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (3.13%) Web Services
Miscellaneous
1 2 (6.25%) IPTV
1 2 (6.25%) Visualisation
2 1 (3.13%) Analytical Skills
2 1 (3.13%) Management Information System
2 1 (3.13%) Handset
Operating Systems
1 8 (25.00%) Windows
2 5 (15.63%) Windows Server 2008
3 3 (9.38%) Windows Server 2012
4 2 (6.25%) UNIX
4 2 (6.25%) Linux
4 2 (6.25%) Windows Server 2003
4 2 (6.25%) Windows Mobile
Processes & Methodologies
1 21 (65.63%) ITIL
2 16 (50.00%) Service Delivery
3 12 (37.50%) Numerical Analysis
3 12 (37.50%) Line Management
4 9 (28.13%) Service Management
5 8 (25.00%) ITSM
6 6 (18.75%) Problem Management
7 3 (9.38%) Project Management
8 2 (6.25%) CRM
8 2 (6.25%) Load Balancing
8 2 (6.25%) Performance Management
9 1 (3.13%) Matrix Management
9 1 (3.13%) Business Intelligence
9 1 (3.13%) Agile Software Development
9 1 (3.13%) Business Analysis
Programming Languages
1 2 (6.25%) Perl
1 2 (6.25%) SQL
1 2 (6.25%) Shell Script
1 2 (6.25%) Bash Shell
Qualifications
1 12 (37.50%) ITIL Certification
2 3 (9.38%) Degree
3 1 (3.13%) SC Cleared
3 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 15 (46.88%) SLA
System Software
1 2 (6.25%) ISA Server
1 2 (6.25%) Squid
1 2 (6.25%) qmail
1 2 (6.25%) Postfix
1 2 (6.25%) Sendmail
Vendors
1 6 (18.75%) Microsoft
2 3 (9.38%) Citrix
2 3 (9.38%) Cisco
2 3 (9.38%) VMware
3 2 (6.25%) Juniper
Abingdon, Oxfordshire
RM Education
Salary: £35k - £45k per annum + 5% bonus
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