The first table below looks at the demand for the 1st Line Support Engineer role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 87 80 -
Rank change year-on-year
-7 -
Permanent jobs requiring a 1st Line Support Engineer 2 5 0
As % of all permanent IT jobs located in South Wales 0.18% 0.46% -
As % of the Job Titles category 0.19% 0.48% -
Number of salaries quoted 2 4 0
Average salary £19,500 £27,500 -
Average salary % change year-on-year
-29.09% -
UK excluding London average salary £21,000 £20,000 £20,000
% change year-on-year
+5.00% -
Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1072 1050 792
As % of all permanent IT jobs located in South Wales 96.23% 96.15% 96.12%
Number of salaries quoted 953 927 725
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £50,000 £45,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Engineer
Wales

1st Line Support Engineer
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in South Wales

1st Line Support Engineer
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South Wales region.

1st Line Support Engineer Salary Trend in South Wales

1st Line Support Engineer
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South Wales region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Caerphilly - 1 £20,500 -
Newport - 1 £18,500 -
1st Line Support Engineer
Wales

1st Line Support Engineer
Top 29 Related IT Skills in South Wales

For the 6 months to 23 July 2014, IT jobs across the South Wales region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 2 (66.67%) Windows
1 2 (66.67%) Microsoft
1 2 (66.67%) Active Directory
2 1 (33.33%) HP
2 1 (33.33%) Citrix
2 1 (33.33%) Cisco Certification
2 1 (33.33%) Internet
2 1 (33.33%) Tivoli
2 1 (33.33%) Tivoli Storage Manager
2 1 (33.33%) CCNA
2 1 (33.33%) MS Office
2 1 (33.33%) ITIL
2 1 (33.33%) AIX
2 1 (33.33%) Linux
2 1 (33.33%) MS Excel
2 1 (33.33%) MS Exchange
2 1 (33.33%) GxP
2 1 (33.33%) SLA
2 1 (33.33%) Cisco
2 1 (33.33%) Firewall
2 1 (33.33%) Telecoms
2 1 (33.33%) Manufacturing
2 1 (33.33%) Validation
2 1 (33.33%) VMware
2 1 (33.33%) IT Governance
2 1 (33.33%) HP Data Protector
2 1 (33.33%) Network Management
2 1 (33.33%) Lync
2 1 (33.33%) ITIL Foundation Certificate

1st Line Support Engineer
Top Related IT Skills in South Wales by Category

For the 6 months to 23 July 2014, IT jobs across the South Wales region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) MS Exchange
1 1 (33.33%) Lync
Applications
1 1 (33.33%) MS Office
1 1 (33.33%) MS Excel
Communications & Networking
1 1 (33.33%) Internet
1 1 (33.33%) Firewall
General
1 1 (33.33%) Telecoms
1 1 (33.33%) Manufacturing
Operating Systems
1 2 (66.67%) Windows
2 1 (33.33%) AIX
2 1 (33.33%) Linux
Processes & Methodologies
1 1 (33.33%) ITIL
1 1 (33.33%) Validation
1 1 (33.33%) IT Governance
1 1 (33.33%) Network Management
Qualifications
1 1 (33.33%) CCNA
1 1 (33.33%) Cisco Certification
1 1 (33.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (33.33%) GxP
1 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
Systems Management
1 1 (33.33%) Tivoli
1 1 (33.33%) Tivoli Storage Manager
1 1 (33.33%) HP Data Protector
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) HP
2 1 (33.33%) Citrix
2 1 (33.33%) VMware
2 1 (33.33%) Cisco