The first table below looks at the demand for the 2nd Line Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Second Line Support Analyst
Rank 91 - 72
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support Analyst 2 0 2
As % of all permanent IT jobs located in South Wales 0.18% - 0.24%
As % of the Job Titles category 0.18% - 0.25%
Number of salaries quoted 2 0 2
Average salary £39,000 - £30,000
UK excluding London average salary £24,500 £23,500 £25,000
% change year-on-year
+4.25% -6.00%
Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1087 1047 789
As % of all permanent IT jobs located in South Wales 96.28% 96.14% 96.10%
Number of salaries quoted 968 923 718
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £49,186 £45,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Analyst
Wales

2nd Line Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in South Wales

2nd Line Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South Wales region.

2nd Line Support Analyst Salary Trend in South Wales

2nd Line Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South Wales region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Caerphilly - 2 £39,000 -
2nd Line Support Analyst
Wales

2nd Line Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 24 July 2014, IT jobs across the South Wales region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 10 (100.00%) Windows
2 9 (90.00%) VMware
2 9 (90.00%) Microsoft Certification
2 9 (90.00%) MCSE
2 9 (90.00%) SQL Server
2 9 (90.00%) ITIL
2 9 (90.00%) MCP
2 9 (90.00%) Microsoft
2 9 (90.00%) Active Directory
2 9 (90.00%) Hyper-V
3 8 (80.00%) Management Information System
3 8 (80.00%) CMS
3 8 (80.00%) .NET Framework
3 8 (80.00%) Load Balancing
3 8 (80.00%) HP
3 8 (80.00%) DNS
3 8 (80.00%) Cisco
3 8 (80.00%) IIS
3 8 (80.00%) .NET
3 8 (80.00%) Commerce Server
3 8 (80.00%) Internet
4 6 (60.00%) Symantec
4 6 (60.00%) SAP Certification
4 6 (60.00%) SAN
4 6 (60.00%) Veritas
4 6 (60.00%) Firewall
4 6 (60.00%) SAP
4 6 (60.00%) MS Excel
4 6 (60.00%) ISO 9001
4 6 (60.00%) NAS

2nd Line Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 24 July 2014, IT jobs across the South Wales region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (80.00%) CMS
1 8 (80.00%) IIS
1 8 (80.00%) Commerce Server
Applications
1 6 (60.00%) MS Excel
Communications & Networking
1 8 (80.00%) DNS
1 8 (80.00%) Internet
2 6 (60.00%) SAN
2 6 (60.00%) Firewall
2 6 (60.00%) NAS
3 3 (30.00%) TCP/IP
Database & Business Intelligence
1 9 (90.00%) SQL Server
General
1 1 (10.00%) Marketing
Libraries, Frameworks & Software Standards
1 8 (80.00%) .NET Framework
1 8 (80.00%) .NET
Miscellaneous
1 8 (80.00%) Management Information System
Operating Systems
1 10 (100.00%) Windows
2 3 (30.00%) Windows Server 2003
3 2 (20.00%) Windows Server 2008
4 1 (10.00%) Windows 7
Processes & Methodologies
1 9 (90.00%) ITIL
2 8 (80.00%) Load Balancing
Programming Languages
1 3 (30.00%) SQL
Qualifications
1 9 (90.00%) Microsoft Certification
1 9 (90.00%) MCSE
1 9 (90.00%) MCP
2 6 (60.00%) SAP Certification
3 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 6 (60.00%) ISO 9001
1 6 (60.00%) ISO/IEC 27001
System Software
1 9 (90.00%) Active Directory
1 9 (90.00%) Hyper-V
2 1 (10.00%) VMware Infrastructure
2 1 (10.00%) vSphere
Systems Management
1 2 (20.00%) NetBackup
Vendors
1 9 (90.00%) VMware
1 9 (90.00%) Microsoft
2 8 (80.00%) HP
2 8 (80.00%) Cisco
3 6 (60.00%) Symantec
3 6 (60.00%) Veritas
3 6 (60.00%) SAP
4 2 (20.00%) Citrix