The statistics below represent IT jobs advertised across the South Wales region that had 2nd Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Second Line Support Analyst
Wales / South Wales
Rank 80 98 93
Rank change year-on-year
+18 -5
Permanent jobs requiring a 2nd Line Support Analyst 2 1 6
As % of all permanent IT jobs located in South Wales 0.23% 0.084% 0.50%
As % of the Job Titles category 0.24% 0.086% 0.50%
Number of salaries quoted 2 1 2
Median salary £23,250 £23,000 £20,250
Median salary % change year-on-year
+1.08% +13.58%
90% offered a salary of more than £22,650 £23,000 £20,050
10% offered a salary of more than £23,850 £23,000 £20,450
UK excluding London median salary £25,000 £25,000 £25,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
840 1168 1189
As % of all permanent IT jobs located in South Wales 98.13% 97.90% 98.35%
Number of salaries quoted 737 1010 1034
Median salary £37,500 £36,000 £35,000
Median salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support Analyst
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured 2nd Line Support Analyst in the job title.

2nd Line Support Analyst Jobs Demand Trend in South Wales

2nd Line Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South Wales region.

2nd Line Support Analyst Salary Trend in South Wales

2nd Line Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the South Wales region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Caerphilly - 1 £24,000 -
Newport - 1 £22,500 -
2nd Line Support Analyst
Wales

2nd Line Support Analyst Skill Set
Top 27 Related IT Skills in South Wales

For the 6 months to 20 February 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring 2nd Line Support Analyst in the job title.

1 9 (100.00%) Windows
2 8 (88.89%) Active Directory
3 7 (77.78%) Windows 7
4 4 (44.44%) Advertising
4 4 (44.44%) Windows Server
5 3 (33.33%) Incident Management
6 2 (22.22%) Asset Management
6 2 (22.22%) VMware
6 2 (22.22%) Legal
6 2 (22.22%) Visualfiles
6 2 (22.22%) Remote Desktop
6 2 (22.22%) iManage
7 1 (11.11%) Network+ Certification
7 1 (11.11%) Finance
7 1 (11.11%) Citrix
7 1 (11.11%) A+ Certification
7 1 (11.11%) SQL
7 1 (11.11%) VB
7 1 (11.11%) VB.NET
7 1 (11.11%) .NET
7 1 (11.11%) ITIL
7 1 (11.11%) Retail
7 1 (11.11%) Computer Science
7 1 (11.11%) VMware Infrastructure
7 1 (11.11%) PowerShell
7 1 (11.11%) Office 365
7 1 (11.11%) Windows 8

2nd Line Support Analyst Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (22.22%) Visualfiles
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 2 (22.22%) Remote Desktop
General
1 4 (44.44%) Advertising
2 2 (22.22%) Legal
3 1 (11.11%) Finance
3 1 (11.11%) Retail
Libraries, Frameworks & Software Standards
1 1 (11.11%) .NET
Miscellaneous
1 1 (11.11%) Computer Science
Operating Systems
1 9 (100.00%) Windows
2 7 (77.78%) Windows 7
3 4 (44.44%) Windows Server
4 1 (11.11%) Windows 8
Processes & Methodologies
1 3 (33.33%) Incident Management
2 2 (22.22%) Asset Management
3 1 (11.11%) ITIL
Programming Languages
1 1 (11.11%) PowerShell
1 1 (11.11%) SQL
1 1 (11.11%) VB
1 1 (11.11%) VB.NET
Qualifications
1 1 (11.11%) A+ Certification
1 1 (11.11%) Network+ Certification
System Software
1 8 (88.89%) Active Directory
2 1 (11.11%) VMware Infrastructure
Vendors
1 2 (22.22%) iManage
1 2 (22.22%) VMware
2 1 (11.11%) Citrix