The table below looks at the statistics for the 2nd Line Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 91 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support Analyst 6 0 0
As % of all permanent IT jobs located in South Wales 0.49% - -
As % of the Job Titles category 0.51% - -
Number of salaries quoted 2 0 0
Average salary £19,750 - -
UK excluding London average salary £26,000 £24,000 £24,500
% change year-on-year
+8.33% -2.04%
2nd Line Support Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1177 778 928
As % of all permanent IT jobs located in South Wales 96.55% 93.96% 96.77%
Number of salaries quoted 1035 652 812
Average salary £35,000 £37,000 £35,000
Average salary % change year-on-year
-5.40% +5.71%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £50,000 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in South Wales

2nd Line Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst across the South Wales region.

2nd Line Support Analyst Salary Trend in South Wales

2nd Line Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Analyst within the South Wales region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Caerphilly - 4 - -
Cardiff - 1 £20,000 -
Newport - 1 £19,500 - 1
2nd Line Support Analyst
Wales

2nd Line Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 27 February 2015, IT jobs across the South Wales region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title.

1 6 (100.00%) Windows
1 6 (100.00%) Active Directory
2 5 (83.33%) Windows Server 2008
2 5 (83.33%) Windows Server 2003
3 4 (66.67%) Internet
3 4 (66.67%) Citrix
3 4 (66.67%) Microsoft Certification
3 4 (66.67%) Commerce Server
3 4 (66.67%) HP
3 4 (66.67%) MCSE
3 4 (66.67%) SQL
3 4 (66.67%) .NET
3 4 (66.67%) SQL Server
3 4 (66.67%) IIS
3 4 (66.67%) ITIL
3 4 (66.67%) MCP
3 4 (66.67%) TCP/IP
3 4 (66.67%) DNS
3 4 (66.67%) Cisco
3 4 (66.67%) Microsoft
3 4 (66.67%) Hyper-V
3 4 (66.67%) .NET Framework
3 4 (66.67%) Load Balancing
3 4 (66.67%) Service Delivery
3 4 (66.67%) Management Information System
3 4 (66.67%) Finance
3 4 (66.67%) CMS
3 4 (66.67%) VMware
3 4 (66.67%) NetBackup
4 1 (16.67%) IP Telephony

2nd Line Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 27 February 2015, IT jobs across the South Wales region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (66.67%) IIS
1 4 (66.67%) Commerce Server
1 4 (66.67%) CMS
Communications & Networking
1 4 (66.67%) TCP/IP
1 4 (66.67%) DNS
1 4 (66.67%) Internet
2 1 (16.67%) IP Telephony
2 1 (16.67%) VoIP
Database & Business Intelligence
1 4 (66.67%) SQL Server
General
1 4 (66.67%) Finance
Libraries, Frameworks & Software Standards
1 4 (66.67%) .NET
1 4 (66.67%) .NET Framework
Miscellaneous
1 4 (66.67%) Management Information System
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows Server 2003
2 5 (83.33%) Windows Server 2008
3 1 (16.67%) Windows 7
Processes & Methodologies
1 4 (66.67%) ITIL
1 4 (66.67%) Service Delivery
1 4 (66.67%) Load Balancing
Programming Languages
1 4 (66.67%) SQL
Qualifications
1 4 (66.67%) MCP
1 4 (66.67%) MCSE
1 4 (66.67%) Microsoft Certification
System Software
1 6 (100.00%) Active Directory
2 4 (66.67%) Hyper-V
Systems Management
1 4 (66.67%) NetBackup
Vendors
1 4 (66.67%) Cisco
1 4 (66.67%) Microsoft
1 4 (66.67%) HP
1 4 (66.67%) Citrix
1 4 (66.67%) VMware
2 1 (16.67%) Nortel
Newport, Gwent
Sanderson
Salary: £18000 - £21000 per annum + Fantastic Benefits
Posted: 5 days ago