The statistics below represent IT jobs advertised across the South Wales region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Third Line Support
Rank 79 78 75
Rank change year-on-year
-1 -3
Permanent jobs requiring a 3rd Line Support 17 24 18
As % of all permanent IT jobs located in South Wales 1.54% 1.91% 1.62%
As % of the Job Titles category 1.57% 1.94% 1.66%
Number of salaries quoted 17 23 17
Median salary £30,000 £30,000 £35,000
Median salary % change year-on-year
- -14.28%
90% offered a salary of more than £27,500 £20,500 £32,800
10% offered a salary of more than £40,000 £39,000 £36,900
UK excluding London median salary £35,000 £35,000 £34,500
% change year-on-year
- +1.44%
3rd Line Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1080 1237 1086
As % of all permanent IT jobs located in South Wales 97.91% 98.25% 97.75%
Number of salaries quoted 970 1060 980
Median salary £36,000 £36,000 £35,000
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £23,160 £24,000 £22,500
10% offered a salary of more than £50,000 £46,000 £50,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in South Wales

3rd Line Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South Wales region.

3rd Line Support Salary Trend in South Wales

3rd Line Support
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the South Wales region over the 3 months to 27 August 2016.

3rd Line Support Salary Histogram in South Wales

3rd Line Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South Wales region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +6 13 £27,500 -28.10%
Newport +7 3 £40,000 +19.40%
Caerphilly - 1 £30,000 -
3rd Line Support
Wales

3rd Line Support Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 27 August 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring 3rd Line Support in the job title.

1 23 (95.83%) Windows
2 22 (91.67%) MS Exchange
2 22 (91.67%) Microsoft
2 22 (91.67%) Firewall
3 21 (87.50%) VMware
4 16 (66.67%) Windows Server 2012
4 16 (66.67%) Office 365
5 15 (62.50%) Exchange Server 2010
5 15 (62.50%) Exchange Server 2007
5 15 (62.50%) SLA
6 14 (58.33%) Windows Server 2003
7 13 (54.17%) Active Directory
8 11 (45.83%) Windows Server
9 10 (41.67%) Mentoring
10 7 (29.17%) Microsoft Certification
10 7 (29.17%) Linux
11 6 (25.00%) MCSE
11 6 (25.00%) ITIL
11 6 (25.00%) ITIL Certification
11 6 (25.00%) Cisco Certification
11 6 (25.00%) CCNP
12 5 (20.83%) LAN
12 5 (20.83%) VMware Infrastructure
12 5 (20.83%) Veeam
13 4 (16.67%) NETGEAR
13 4 (16.67%) DNS
13 4 (16.67%) VoIP
13 4 (16.67%) Dell
14 3 (12.50%) Intel
14 3 (12.50%) IBM

3rd Line Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (91.67%) MS Exchange
2 15 (62.50%) Exchange Server 2007
2 15 (62.50%) Exchange Server 2010
3 1 (4.17%) Exchange Server 2003
3 1 (4.17%) Exchange Server 2013
Applications
1 2 (8.33%) MS Office
2 1 (4.17%) MS Excel
Cloud Services
1 16 (66.67%) Office 365
Communications & Networking
1 22 (91.67%) Firewall
2 5 (20.83%) LAN
3 4 (16.67%) DNS
3 4 (16.67%) VoIP
4 3 (12.50%) TCP/IP
5 2 (8.33%) DHCP
5 2 (8.33%) FTP
5 2 (8.33%) Internet
5 2 (8.33%) NAS
5 2 (8.33%) PBX
5 2 (8.33%) Peer-to-Peer Networking
5 2 (8.33%) WAN
6 1 (4.17%) NetScaler
6 1 (4.17%) VLAN
6 1 (4.17%) VPN
General
1 3 (12.50%) Advertising
1 3 (12.50%) Finance
Miscellaneous
1 3 (12.50%) iSeries
2 1 (4.17%) Clustering
2 1 (4.17%) Data Centre
2 1 (4.17%) Smartphone
Operating Systems
1 23 (95.83%) Windows
2 16 (66.67%) Windows Server 2012
3 14 (58.33%) Windows Server 2003
4 11 (45.83%) Windows Server
5 7 (29.17%) Linux
6 3 (12.50%) Data ONTAP
6 3 (12.50%) VyOS
7 2 (8.33%) Mac OS X
7 2 (8.33%) Windows Server 2008
8 1 (4.17%) Windows 7
8 1 (4.17%) Windows 8
Processes & Methodologies
1 10 (41.67%) Mentoring
2 6 (25.00%) ITIL
3 3 (12.50%) Disaster Recovery
3 3 (12.50%) High Availability
3 3 (12.50%) SIEM
3 3 (12.50%) Virtual Environments
Programming Languages
1 3 (12.50%) PowerShell
1 3 (12.50%) Shell Script
2 2 (8.33%) SQL
Qualifications
1 7 (29.17%) Microsoft Certification
2 6 (25.00%) CCNP
2 6 (25.00%) Cisco Certification
2 6 (25.00%) ITIL Certification
2 6 (25.00%) MCSE
3 3 (12.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (62.50%) SLA
System Software
1 13 (54.17%) Active Directory
2 5 (20.83%) VMware Infrastructure
3 2 (8.33%) Hyper-V
4 1 (4.17%) XenApp
4 1 (4.17%) XenDesktop
Systems Management
1 3 (12.50%) Nagios
2 1 (4.17%) Failover Clustering
2 1 (4.17%) Microsoft Clustering
2 1 (4.17%) XenMobile
Vendors
1 22 (91.67%) Microsoft
2 21 (87.50%) VMware
3 5 (20.83%) Veeam
4 4 (16.67%) Dell
4 4 (16.67%) NETGEAR
5 3 (12.50%) IBM
5 3 (12.50%) Intel
5 3 (12.50%) NetApp
5 3 (12.50%) Splunk
5 3 (12.50%) Vyatta
6 2 (8.33%) Sage
7 1 (4.17%) Cisco
7 1 (4.17%) Citrix
7 1 (4.17%) HP