The statistics below represent IT jobs advertised across the South Wales region that had 3rd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Third Line Support
Rank 94 71 90
Rank change year-on-year
-23 +19
Permanent jobs requiring a 3rd Line Support 2 21 8
As % of all permanent IT jobs located in South Wales 0.19% 1.94% 0.71%
As % of the Job Titles category 0.19% 1.97% 0.72%
Number of salaries quoted 2 20 5
Median salary £37,500 £24,750 £39,000
Median salary % change year-on-year
+51.51% -36.53%
90% offered a salary of more than £35,500 £20,500 £29,700
10% offered a salary of more than £39,500 £37,500 £41,100
UK excluding London median salary £33,700 £35,000 £35,000
% change year-on-year
-3.71% -
3rd Line Support
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1045 1067 1113
As % of all permanent IT jobs located in South Wales 97.85% 98.43% 98.41%
Number of salaries quoted 929 926 939
Median salary £36,000 £36,000 £35,000
Median salary % change year-on-year
- +2.85%
90% offered a salary of more than £24,000 £21,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

3rd Line Support
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured 3rd Line Support in the job title.

3rd Line Support Jobs Demand Trend in South Wales

3rd Line Support
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the South Wales region.

3rd Line Support Salary Trend in South Wales

3rd Line Support
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the South Wales region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff 0 2 £37,500 +12.78%
3rd Line Support
Wales

3rd Line Support Skill Set
Top 30 Related IT Skills in South Wales

For the 6 months to 10 December 2016, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring 3rd Line Support in the job title.

1 16 (100.00%) Windows
2 15 (93.75%) Microsoft
2 15 (93.75%) VMware
3 14 (87.50%) Firewall
3 14 (87.50%) MS Exchange
4 13 (81.25%) Windows Server 2012
5 10 (62.50%) Windows Server 2003
5 10 (62.50%) SLA
5 10 (62.50%) Exchange Server 2007
5 10 (62.50%) Office 365
5 10 (62.50%) Exchange Server 2010
6 9 (56.25%) Active Directory
6 9 (56.25%) Windows Server
7 6 (37.50%) Mentoring
8 4 (25.00%) High Availability
8 4 (25.00%) LAN
8 4 (25.00%) Linux
8 4 (25.00%) ITIL
9 3 (18.75%) MCSE
9 3 (18.75%) Disaster Recovery
9 3 (18.75%) Shell Script
9 3 (18.75%) Nagios
9 3 (18.75%) Dell
9 3 (18.75%) Intel
9 3 (18.75%) Cisco Certification
9 3 (18.75%) Microsoft Certification
9 3 (18.75%) ITIL Certification
9 3 (18.75%) CCNP
9 3 (18.75%) IBM
9 3 (18.75%) NetApp

3rd Line Support Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (87.50%) MS Exchange
2 10 (62.50%) Exchange Server 2007
2 10 (62.50%) Exchange Server 2010
3 1 (6.25%) Apache
3 1 (6.25%) IIS
3 1 (6.25%) JBoss
3 1 (6.25%) Tomcat
Cloud Services
1 10 (62.50%) Office 365
2 2 (12.50%) Microsoft Azure
3 1 (6.25%) Amazon AWS
Communications & Networking
1 14 (87.50%) Firewall
2 4 (25.00%) LAN
3 1 (6.25%) NAS
3 1 (6.25%) SAN
3 1 (6.25%) VoIP
3 1 (6.25%) VPN
3 1 (6.25%) WAN
Database & Business Intelligence
1 1 (6.25%) SQL Server
Development Applications
1 1 (6.25%) Ant
General
1 3 (18.75%) Advertising
1 3 (18.75%) Finance
Libraries, Frameworks & Software Standards
1 1 (6.25%) LAMP
1 1 (6.25%) WebRTC
Miscellaneous
1 3 (18.75%) iSeries
2 1 (6.25%) Clustering
2 1 (6.25%) Data Centre
Operating Systems
1 16 (100.00%) Windows
2 13 (81.25%) Windows Server 2012
3 10 (62.50%) Windows Server 2003
4 9 (56.25%) Windows Server
5 4 (25.00%) Linux
6 3 (18.75%) Data ONTAP
6 3 (18.75%) VyOS
6 3 (18.75%) Windows Server 2008
7 1 (6.25%) Unix
Processes & Methodologies
1 6 (37.50%) Mentoring
2 4 (25.00%) High Availability
2 4 (25.00%) ITIL
3 3 (18.75%) Disaster Recovery
3 3 (18.75%) SIEM
3 3 (18.75%) Virtual Environments
4 1 (6.25%) Problem Management
4 1 (6.25%) Strategic Planning
Programming Languages
1 3 (18.75%) PowerShell
1 3 (18.75%) Shell Script
2 1 (6.25%) SQL
Qualifications
1 3 (18.75%) CCNP
1 3 (18.75%) Cisco Certification
1 3 (18.75%) ITIL Certification
1 3 (18.75%) MCSE
1 3 (18.75%) Microsoft Certification
1 3 (18.75%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (62.50%) SLA
System Software
1 9 (56.25%) Active Directory
2 3 (18.75%) VMware Infrastructure
3 2 (12.50%) vSphere
4 1 (6.25%) Hyper-V
4 1 (6.25%) VMware ESX
Systems Management
1 3 (18.75%) Nagios
2 1 (6.25%) Failover Clustering
2 1 (6.25%) Microsoft Clustering
Vendors
1 15 (93.75%) Microsoft
1 15 (93.75%) VMware
2 3 (18.75%) Dell
2 3 (18.75%) IBM
2 3 (18.75%) Intel
2 3 (18.75%) NetApp
2 3 (18.75%) NETGEAR
2 3 (18.75%) Splunk
2 3 (18.75%) Veeam
2 3 (18.75%) Vyatta
3 1 (6.25%) Cisco