The table below looks at the statistics for Contact Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Contact Management
Rank - 92 -
Permanent jobs citing Contact Management 0 7 0
As % of all permanent IT jobs located in South Wales - 0.57% -
As % of the Processes & Methodologies category - 0.70% -
Number of salaries quoted 0 4 0
Average salary - £40,000 -
UK excluding London average salary £57,500 £37,500 £44,000
% change year-on-year
+53.33% -14.77%
Contact Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
841 1001 727
As % of all permanent IT jobs located in South Wales 76.45% 81.25% 72.19%
Number of salaries quoted 718 894 667
Average salary £35,000 £36,000 £36,600
Average salary % change year-on-year
-2.77% -1.63%
90% offered a salary of more than £26,571 £28,000 £27,950
10% offered a salary of more than £52,500 £47,500 £52,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Contact Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in South Wales

Contact Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the South Wales region.

Contact Management Salary Trend in South Wales