The table below looks at the statistics for Contact Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Contact Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Contact Management
Rank - - 88
Permanent jobs citing Contact Management 0 0 6
As % of all permanent IT jobs located in South Wales - - 0.53%
As % of the Processes & Methodologies category - - 0.68%
Number of salaries quoted 0 0 2
Average salary - - £42,500
UK excluding London average salary £52,500 £150,000 £37,500
% change year-on-year
-65.00% +300.00%
Contact Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
1035 830 887
As % of all permanent IT jobs located in South Wales 82.54% 76.15% 78.84%
Number of salaries quoted 889 757 794
Average salary £37,000 £35,000 £36,000
Average salary % change year-on-year
+5.71% -2.77%
90% offered a salary of more than £27,500 £27,500 £28,000
10% offered a salary of more than £55,000 £55,000 £49,096
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Contact Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Contact Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in South Wales

Contact Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management across the South Wales region.

Contact Management Salary Trend in South Wales