The statistics below represent IT jobs advertised across the South Wales region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Help Desk Analyst
Wales / South Wales
Rank - 94 99
Permanent jobs requiring a Help Desk Analyst 0 4 1
As % of all permanent IT jobs located in South Wales - 0.33% 0.082%
As % of the Job Titles category - 0.34% 0.083%
Number of salaries quoted 0 4 1
Median salary - £20,250 £19,500
Median salary % change year-on-year
- +3.84%
UK excluding London median salary £21,000 £21,000 £21,500
% change year-on-year
- -2.32%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
798 1185 1202
As % of all permanent IT jobs located in South Wales 98.28% 97.77% 98.12%
Number of salaries quoted 701 1019 1048
Median salary £37,500 £36,000 £35,000
Median salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £24,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Analyst
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in South Wales

Help Desk Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South Wales region.

Help Desk Analyst Salary Trend in South Wales

Help Desk Analyst Skill Set
Top 15 Related IT Skills in South Wales

For the 6 months to 27 February 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Help Desk Analyst in the job title.

1 3 (50.00%) Windows
2 2 (33.33%) ITIL
2 2 (33.33%) Statistics
2 2 (33.33%) Windows 7
2 2 (33.33%) Aerospace
2 2 (33.33%) IBM Notes
2 2 (33.33%) SLA
2 2 (33.33%) Microsoft
2 2 (33.33%) Active Directory
2 2 (33.33%) Lotus
3 1 (16.67%) Handset
3 1 (16.67%) NetBackup
3 1 (16.67%) Remote Desktop
3 1 (16.67%) Linux
3 1 (16.67%) Asset Management

Help Desk Analyst Skill Set
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) IBM Notes
Communications & Networking
1 1 (16.67%) Remote Desktop
General
1 2 (33.33%) Aerospace
Miscellaneous
1 1 (16.67%) Handset
Operating Systems
1 3 (50.00%) Windows
2 2 (33.33%) Windows 7
3 1 (16.67%) Linux
Processes & Methodologies
1 2 (33.33%) ITIL
1 2 (33.33%) Statistics
2 1 (16.67%) Asset Management
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) NetBackup
Vendors
1 2 (33.33%) Lotus
1 2 (33.33%) Microsoft