The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Help Desk Analyst
Rank 88 82 77
Rank change year-on-year
-6 -5
Permanent jobs requiring a Help Desk Analyst 1 4 5
As % of all permanent IT jobs located in South Wales 0.095% 0.410% 0.561%
As % of the Job Titles category 0.097% 0.419% 0.593%
Number of salaries quoted 1 4 5
Average salary £21,500 £16,538 £17,000
Average salary % change year-on-year
+30.00% -2.71%
UK excluding London average salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
All Job Titles
South Wales
Permanent IT job ads with a match in the
Job Titles category
1034 954 843
As % of all permanent IT jobs located in South Wales 98.01% 97.85% 94.61%
Number of salaries quoted 942 848 788
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £25,000 £24,000 £26,000
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Analyst
Wales

Help Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst across the South Wales region as a proportion of the total demand within the Job Titles category.

South Wales Help Desk Analyst Jobs Demand Trend

Help Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South Wales region.

South Wales Help Desk Analyst Salary Trend

Help Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South Wales region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Cardiff -18 1 £21,500 +30.00%
Help Desk Analyst
Wales

Help Desk Analyst
Top 7 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the South Wales region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 4 (100.00%) SLA
2 1 (25.00%) Welsh Language
2 1 (25.00%) Microsoft
2 1 (25.00%) Active Directory
2 1 (25.00%) MS Office
2 1 (25.00%) Windows
2 1 (25.00%) Windows XP

Help Desk Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the South Wales region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Office
General
1 1 (25.00%) Welsh Language
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows XP
Quality Assurance & Compliance
1 4 (100.00%) SLA
System Software
1 1 (25.00%) Active Directory
Vendors
1 1 (25.00%) Microsoft