The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank - 88 79
Permanent jobs requiring a Help Desk Analyst 0 1 2
As % of all permanent IT jobs located in South Wales - 0.087% 0.22%
As % of the Job Titles category - 0.090% 0.23%
Number of salaries quoted 0 1 2
Average salary - £19,000 £18,250
Average salary % change year-on-year
- +4.10%
UK excluding London average salary £21,250 £18,750 £20,000
% change year-on-year
+13.33% -6.25%
Help Desk Analyst
Wales

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1047 1105 861
As % of all permanent IT jobs located in South Wales 96.23% 95.84% 96.09%
Number of salaries quoted 947 980 779
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,500 £26,000 £25,000
10% offered a salary of more than £45,500 £45,000 £53,250
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Help Desk Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in South Wales

Help Desk Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South Wales region.

Help Desk Analyst Salary Trend in South Wales

Help Desk Analyst
Top 12 Related IT Skills in South Wales

For the 6 months to 27 August 2014, IT jobs across the South Wales region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) ISDN
1 1 (100.00%) VoIP
1 1 (100.00%) Cisco
1 1 (100.00%) Telecoms
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
1 1 (100.00%) Windows 7
1 1 (100.00%) Softswitch
1 1 (100.00%) Lync
1 1 (100.00%) Sonus

Help Desk Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 27 August 2014, IT jobs across the South Wales region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) Lync
Communications & Networking
1 1 (100.00%) ISDN
1 1 (100.00%) VoIP
1 1 (100.00%) Softswitch
General
1 1 (100.00%) Telecoms
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Linux
1 1 (100.00%) Windows 7
Qualifications
1 1 (100.00%) SC Cleared
1 1 (100.00%) Security Cleared
Vendors
1 1 (100.00%) Cisco
1 1 (100.00%) Sonus
Cardiff, South Glamorgan
CPS Group UK
Salary: £15000 - £20000 per annum + Excellent Benefits Pack
Posted: 8 hours ago