The table below looks at the statistics for Problem Management skills in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Problem Management
Rank 83 76 54
Rank change year-on-year
-7 -22
Permanent jobs citing Problem Management 11 26 29
As % of all permanent IT jobs located in South Wales 0.98% 2.17% 3.17%
As % of the Processes & Methodologies category 1.27% 2.64% 4.64%
Number of salaries quoted 11 25 28
Average salary £45,000 £37,500 £38,000
Average salary % change year-on-year
+20.00% -1.31%
90% offered a salary of more than £38,500 £33,500 £33,000
10% offered a salary of more than £52,500 £41,300 £40,000
UK excluding London average salary £41,500 £40,000 £37,500
% change year-on-year
+3.75% +6.66%
Problem Management
Wales

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South Wales region.

Processes & Methodologies Category
South Wales
Permanent IT job ads with a match in the
Processes & Methodologies category
863 983 625
As % of all permanent IT jobs located in South Wales 76.78% 82.19% 68.38%
Number of salaries quoted 732 883 587
Average salary £36,500 £37,500 £35,000
Average salary % change year-on-year
-2.66% +7.14%
90% offered a salary of more than £27,500 £27,500 £27,950
10% offered a salary of more than £54,550 £50,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Problem Management
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the South Wales region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in South Wales

Problem Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the South Wales region.

Problem Management Salary Trend in South Wales

Problem Management
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing Problem Management across the South Wales region over the 3 months to 28 November 2014.

Problem Management Salary Histogram in South Wales

Problem Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the South Wales region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -14 5 £40,000 +6.66%
Newport - 5 £50,000 -
Caerphilly +2 1 £36,000 -9.43%
Problem Management
Wales

Problem Management
Top 30 Related IT Skills in South Wales

For the 6 months to 28 November 2014, IT jobs across the South Wales region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 20 (68.97%) ITIL
2 15 (51.72%) Change Management
3 13 (44.83%) Service Delivery
4 12 (41.38%) Microsoft
4 12 (41.38%) Incident Management
5 11 (37.93%) SQL
5 11 (37.93%) Service Management
6 10 (34.48%) SC Cleared
6 10 (34.48%) Security Cleared
7 9 (31.03%) Life Science
7 9 (31.03%) MS Excel
8 8 (27.59%) IIS
8 8 (27.59%) Active Directory
8 8 (27.59%) TCP/IP
8 8 (27.59%) Clustering
9 7 (24.14%) VMware
9 7 (24.14%) Cisco
9 7 (24.14%) MS Exchange
10 6 (20.69%) Microsoft Certification
10 6 (20.69%) CSS
10 6 (20.69%) VMware ESX
10 6 (20.69%) SAN
10 6 (20.69%) Exchange Server 2007
10 6 (20.69%) Cisco IOS
10 6 (20.69%) Cisco PIX
10 6 (20.69%) NAS
11 5 (17.24%) SLA
12 4 (13.79%) Windows
13 3 (10.34%) Finance
13 3 (10.34%) ITIL Certification

Problem Management
Top Related IT Skills in South Wales by Category

For the 6 months to 28 November 2014, IT jobs across the South Wales region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (27.59%) IIS
2 7 (24.14%) MS Exchange
3 6 (20.69%) Exchange Server 2007
4 1 (3.45%) SAS
Applications
1 9 (31.03%) MS Excel
2 1 (3.45%) MS Office
Communications & Networking
1 8 (27.59%) TCP/IP
2 6 (20.69%) SAN
2 6 (20.69%) Cisco IOS
2 6 (20.69%) Cisco PIX
2 6 (20.69%) NAS
3 2 (6.90%) Firewall
4 1 (3.45%) Cisco Nexus
4 1 (3.45%) Cisco ASA
4 1 (3.45%) MPLS
4 1 (3.45%) VPN
4 1 (3.45%) SSL
Database & Business Intelligence
1 3 (10.34%) Relational Database
Development Applications
1 3 (10.34%) ClearCase
1 3 (10.34%) PowerBuilder
1 3 (10.34%) ClearQuest
2 1 (3.45%) VSS/SourceSafe
General
1 3 (10.34%) Finance
1 3 (10.34%) Billing
2 1 (3.45%) Welsh Language
Job Titles
1 12 (41.38%) Service Manager
2 8 (27.59%) Services Delivery Manager
2 8 (27.59%) Delivery Manager
3 5 (17.24%) Senior Manager
3 5 (17.24%) Senior Services Delivery Manager
3 5 (17.24%) Senior Service Manager
4 4 (13.79%) Support Engineer
4 4 (13.79%) Infrastructure Engineer
5 3 (10.34%) 3rd Line Support
5 3 (10.34%) Developer
5 3 (10.34%) Analyst
5 3 (10.34%) Technical Analyst
5 3 (10.34%) Technical Services Analyst
5 3 (10.34%) Desktop Analyst
6 2 (6.90%) Infrastructure Support Engineer
6 2 (6.90%) Service Support Manager
6 2 (6.90%) 3rd Line Support Specialist
6 2 (6.90%) C++ Developer
6 2 (6.90%) Support Manager
6 2 (6.90%) Support Specialist
Libraries, Frameworks & Software Standards
1 6 (20.69%) CSS
2 3 (10.34%) Web Services
2 3 (10.34%) XML
Miscellaneous
1 9 (31.03%) Life Science
2 8 (27.59%) Clustering
3 3 (10.34%) N-Tier
4 2 (6.90%) Performance Metrics
Operating Systems
1 4 (13.79%) Windows
2 3 (10.34%) UNIX
3 1 (3.45%) Linux
3 1 (3.45%) OS/2
Processes & Methodologies
1 20 (68.97%) ITIL
2 15 (51.72%) Change Management
3 13 (44.83%) Service Delivery
4 12 (41.38%) Incident Management
5 11 (37.93%) Service Management
6 3 (10.34%) UML
7 2 (6.90%) Continuous Improvement
7 2 (6.90%) Service Desk Management
7 2 (6.90%) ITSM
7 2 (6.90%) Agile Software Development
7 2 (6.90%) Mentoring
7 2 (6.90%) Coaching
8 1 (3.45%) Email Management
Programming Languages
1 11 (37.93%) SQL
2 3 (10.34%) C++
2 3 (10.34%) Java
2 3 (10.34%) JavaScript
Qualifications
1 10 (34.48%) SC Cleared
1 10 (34.48%) Security Cleared
2 6 (20.69%) Microsoft Certification
3 3 (10.34%) ITIL Certification
3 3 (10.34%) Degree
3 3 (10.34%) MCP
3 3 (10.34%) MCSE
4 2 (6.90%) SAP Certification
5 1 (3.45%) CCNA
5 1 (3.45%) Cisco Certification
Quality Assurance & Compliance
1 5 (17.24%) SLA
2 2 (6.90%) ISO/IEC 27001
2 2 (6.90%) ISO 9001
System Software
1 8 (27.59%) Active Directory
2 6 (20.69%) VMware ESX
3 1 (3.45%) VMware Infrastructure
Vendors
1 12 (41.38%) Microsoft
2 7 (24.14%) Cisco
2 7 (24.14%) VMware
3 3 (10.34%) HP
4 2 (6.90%) SAP
5 1 (3.45%) Intel
5 1 (3.45%) Avaya
5 1 (3.45%) Juniper
5 1 (3.45%) CheckPoint
5 1 (3.45%) TOWER Software