The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 89 84 79
Rank change year-on-year
-5 -5
Permanent jobs requiring a Technical Support Analyst 3 2 1
As % of all permanent IT jobs located in South Wales 0.26% 0.18% 0.12%
As % of the Job Titles category 0.27% 0.19% 0.13%
Number of salaries quoted 2 2 1
Average salary £18,500 £23,000 £25,000
Average salary % change year-on-year
-19.56% -8.00%
UK excluding London average salary £29,500 £29,000 £28,500
% change year-on-year
+1.72% +1.75%
Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
1102 1051 796
As % of all permanent IT jobs located in South Wales 96.41% 96.07% 96.14%
Number of salaries quoted 985 930 723
Average salary £35,000 £35,000 £34,500
Average salary % change year-on-year
- +1.44%
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £48,000 £45,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support Analyst
Wales

Technical Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in South Wales

Technical Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South Wales region.

Technical Support Analyst Salary Trend in South Wales

Technical Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South Wales region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -10 2 £18,500 -11.90%
Caerphilly +6 1 - -
Technical Support Analyst
Wales

Technical Support Analyst
Top 15 Related IT Skills in South Wales

For the 6 months to 28 July 2014, IT jobs across the South Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 2 (50.00%) AS400
1 2 (50.00%) ITIL
1 2 (50.00%) Windows
2 1 (25.00%) IBM Notes
2 1 (25.00%) Citrix
2 1 (25.00%) SAN
2 1 (25.00%) Lotus
2 1 (25.00%) Change Management
2 1 (25.00%) NetBackup
2 1 (25.00%) Degree
2 1 (25.00%) SCCM
2 1 (25.00%) SCOM
2 1 (25.00%) Hyper-V
2 1 (25.00%) XenApp
2 1 (25.00%) SCSM

Technical Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 28 July 2014, IT jobs across the South Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) IBM Notes
Communications & Networking
1 1 (25.00%) SAN
Miscellaneous
1 2 (50.00%) AS400
Operating Systems
1 2 (50.00%) Windows
Processes & Methodologies
1 2 (50.00%) ITIL
2 1 (25.00%) Change Management
Qualifications
1 1 (25.00%) Degree
System Software
1 1 (25.00%) Hyper-V
1 1 (25.00%) XenApp
Systems Management
1 1 (25.00%) NetBackup
1 1 (25.00%) SCCM
1 1 (25.00%) SCOM
1 1 (25.00%) SCSM
Vendors
1 1 (25.00%) Citrix
1 1 (25.00%) Lotus