The first table below looks at the demand for the Technical Support Analyst role in IT jobs advertised for the South Wales region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 85 89 82
Rank change year-on-year
+4 -7
Permanent jobs requiring a Technical Support Analyst 1 1 6
As % of all permanent IT jobs located in South Wales 0.099% 0.097% 0.64%
As % of the Job Titles category 0.10% 0.10% 0.66%
Number of salaries quoted 1 1 6
Average salary £27,000 £30,000 £27,500
Average salary % change year-on-year
-10.00% +9.09%
UK excluding London average salary £25,000 £26,500 £27,000
% change year-on-year
-5.66% -1.85%
Job Titles Category
South Wales
Permanent IT job ads with a match in the
Job Titles category
981 1000 909
As % of all permanent IT jobs located in South Wales 96.65% 97.28% 97.43%
Number of salaries quoted 817 908 789
Average salary £35,000 £35,000 £33,750
Average salary % change year-on-year
- +3.70%
90% offered a salary of more than £23,500 £26,000 £23,500
10% offered a salary of more than £52,500 £47,500 £47,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support Analyst
Wales

Technical Support Analyst
Jobs Demand Trend in South Wales

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support Analyst in the job title across the South Wales region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in South Wales

Technical Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst across the South Wales region.

Technical Support Analyst Salary Trend in South Wales

Technical Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support Analyst within the South Wales region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cardiff - 1 £27,000 -
Technical Support Analyst
Wales

Technical Support Analyst
Top 30 Related IT Skills in South Wales

For the 6 months to 18 April 2014, IT jobs across the South Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title.

1 4 (66.67%) SQL
1 4 (66.67%) Oracle
1 4 (66.67%) UNIX
2 3 (50.00%) SQL Server
2 3 (50.00%) Solaris
2 3 (50.00%) Linux
2 3 (50.00%) JBoss
2 3 (50.00%) Apache
2 3 (50.00%) WebLogic
2 3 (50.00%) Borland
3 2 (33.33%) Service Management
3 2 (33.33%) MySQL
3 2 (33.33%) Windows
3 2 (33.33%) VoIP
3 2 (33.33%) Microsoft
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) Hyper-V
4 1 (16.67%) Exchange Server 2010
4 1 (16.67%) Change Control
4 1 (16.67%) Relational Database
4 1 (16.67%) Active Directory
4 1 (16.67%) Citrix
4 1 (16.67%) DHCP
4 1 (16.67%) VMware Certified Professional (VCP)
4 1 (16.67%) Exchange Server 2000
4 1 (16.67%) Exchange Server 2003
4 1 (16.67%) Microsoft Virtual Server
4 1 (16.67%) Exchange Server 2007
4 1 (16.67%) Citrix Presentation Server
4 1 (16.67%) User Acceptance Testing

Technical Support Analyst
Top Related IT Skills in South Wales by Category

For the 6 months to 18 April 2014, IT jobs across the South Wales region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) Apache
1 3 (50.00%) WebLogic
2 1 (16.67%) Exchange Server 2010
2 1 (16.67%) Exchange Server 2000
2 1 (16.67%) Exchange Server 2003
2 1 (16.67%) Exchange Server 2007
2 1 (16.67%) MS Exchange
2 1 (16.67%) Blackberry Enterprise Server
Communications & Networking
1 2 (33.33%) VoIP
2 1 (16.67%) DHCP
Database & Business Intelligence
1 3 (50.00%) SQL Server
2 2 (33.33%) MySQL
3 1 (16.67%) Relational Database
Libraries, Frameworks & Software Standards
1 1 (16.67%) XML
1 1 (16.67%) XSD
1 1 (16.67%) XSLT
Miscellaneous
1 1 (16.67%) Clustering
1 1 (16.67%) Blackberry
Operating Systems
1 4 (66.67%) UNIX
2 3 (50.00%) Solaris
2 3 (50.00%) Linux
3 2 (33.33%) Windows
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 2 (33.33%) Service Management
2 1 (16.67%) Change Control
2 1 (16.67%) User Acceptance Testing
2 1 (16.67%) Data Architecture
2 1 (16.67%) Disaster Recovery
Programming Languages
1 4 (66.67%) SQL
2 1 (16.67%) C
2 1 (16.67%) VBScript
2 1 (16.67%) VB
Qualifications
1 1 (16.67%) VMware Certified Professional (VCP)
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
1 1 (16.67%) MCP
System Software
1 1 (16.67%) Hyper-V
1 1 (16.67%) Active Directory
1 1 (16.67%) Microsoft Virtual Server
1 1 (16.67%) Citrix Presentation Server
1 1 (16.67%) VMware Infrastructure
1 1 (16.67%) VMware ESX
1 1 (16.67%) Terminal Services
Systems Management
1 1 (16.67%) NetBackup
1 1 (16.67%) Backup Exec
1 1 (16.67%) ARCserve
1 1 (16.67%) Norton AntiVirus
Vendors
1 4 (66.67%) Oracle
2 3 (50.00%) JBoss
2 3 (50.00%) Borland
3 2 (33.33%) Microsoft
4 1 (16.67%) Citrix
4 1 (16.67%) Sybase
4 1 (16.67%) VMware
4 1 (16.67%) Symantec