The statistics below represent IT jobs advertised across the South West region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 249 235 235
Rank change year-on-year
-14 0
Permanent jobs requiring a 1st Line Support Engineer 4 11 3
As % of all permanent IT jobs located in the South West 0.071% 0.18% 0.049%
As % of the Job Titles category 0.073% 0.19% 0.051%
Number of salaries quoted 4 10 3
Median salary £22,000 £20,500 £19,000
Median salary % change year-on-year
+7.31% +7.89%
90% offered a salary of more than £18,550 £17,000 £18,600
10% offered a salary of more than £23,000 £21,400 £21,800
UK excluding London median salary £22,500 £21,500 £21,000
% change year-on-year
+4.65% +2.38%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5470 5800 5938
As % of all permanent IT jobs located in the South West 96.54% 97.04% 97.04%
Number of salaries quoted 4631 4913 4973
Median salary £40,000 £38,000 £36,500
Median salary % change year-on-year
+5.26% +4.10%
90% offered a salary of more than £24,500 £24,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support Engineer
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the South West

1st Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South West region.

1st Line Support Engineer Salary Trend in the South West

1st Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South West region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -11 2 £23,000 - 1
Dorset +15 1 £21,000 +23.52%
Cornwall - 1 £17,500 -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 28 September 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 1st Line Support Engineer in the job title.

1 21 (91.30%) Windows
1 21 (91.30%) Microsoft
2 15 (65.22%) Active Directory
3 10 (43.48%) VMware
3 10 (43.48%) Windows 7
3 10 (43.48%) Windows 8
4 9 (39.13%) Office 365
4 9 (39.13%) Firewall
4 9 (39.13%) DHCP
5 8 (34.78%) TCP/IP
5 8 (34.78%) DNS
6 7 (30.43%) VPN
6 7 (30.43%) PBX
6 7 (30.43%) VoIP
6 7 (30.43%) Microsoft Azure
6 7 (30.43%) Data Protection Act
6 7 (30.43%) WatchGuard
6 7 (30.43%) Data Protection
6 7 (30.43%) VMware Infrastructure
6 7 (30.43%) Capacity Planning
6 7 (30.43%) Windows 10
7 6 (26.09%) MS Exchange
8 5 (21.74%) MS Excel
8 5 (21.74%) MS Office
8 5 (21.74%) Windows Server
9 4 (17.39%) Network Architecture
9 4 (17.39%) Internet
9 4 (17.39%) Windows Server 2008
10 3 (13.04%) XenApp
10 3 (13.04%) IIS

1st Line Support Engineer Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (26.09%) MS Exchange
2 3 (13.04%) IIS
3 2 (8.70%) Exchange Server 2007
3 2 (8.70%) Exchange Server 2010
4 1 (4.35%) IBM Domino
Applications
1 5 (21.74%) MS Excel
1 5 (21.74%) MS Office
2 1 (4.35%) MS PowerPoint
Cloud Services
1 9 (39.13%) Office 365
2 7 (30.43%) Microsoft Azure
Communications & Networking
1 9 (39.13%) DHCP
1 9 (39.13%) Firewall
2 8 (34.78%) DNS
2 8 (34.78%) TCP/IP
3 7 (30.43%) PBX
3 7 (30.43%) VoIP
3 7 (30.43%) VPN
4 4 (17.39%) Internet
5 3 (13.04%) LAN
5 3 (13.04%) Structured Cabling
5 3 (13.04%) WAN
6 1 (4.35%) NAS
6 1 (4.35%) Network Security
6 1 (4.35%) SAN
6 1 (4.35%) Wireless
Libraries, Frameworks & Software Standards
1 3 (13.04%) HTML
2 1 (4.35%) .NET
Miscellaneous
1 7 (30.43%) Data Protection Act
2 1 (4.35%) Analytical Skills
2 1 (4.35%) Handset
2 1 (4.35%) Smartphone
Operating Systems
1 21 (91.30%) Windows
2 10 (43.48%) Windows 7
2 10 (43.48%) Windows 8
3 7 (30.43%) Windows 10
4 5 (21.74%) Windows Server
5 4 (17.39%) Windows Server 2008
6 3 (13.04%) Windows Server 2003
6 3 (13.04%) Windows Server 2012
7 2 (8.70%) Windows XP
8 1 (4.35%) Linux
8 1 (4.35%) Mac OS X
Processes & Methodologies
1 7 (30.43%) Capacity Planning
1 7 (30.43%) Data Protection
2 4 (17.39%) Network Architecture
3 1 (4.35%) Data Security
Programming Languages
1 1 (4.35%) VB.NET
Qualifications
1 2 (8.70%) Microsoft Certification
2 1 (4.35%) CCNA
2 1 (4.35%) Cisco Certification
2 1 (4.35%) MCP
2 1 (4.35%) MCSE
2 1 (4.35%) MCTS
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 15 (65.22%) Active Directory
2 7 (30.43%) VMware Infrastructure
3 3 (13.04%) XenApp
Vendors
1 21 (91.30%) Microsoft
2 10 (43.48%) VMware
3 7 (30.43%) WatchGuard
4 3 (13.04%) Citrix
5 2 (8.70%) Cisco
6 1 (4.35%) Apple
6 1 (4.35%) HP
6 1 (4.35%) Lotus