The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 228 222 214
Rank change year-on-year
-6 -8
Permanent jobs requiring a 1st Line Support Engineer 12 7 2
As % of all permanent IT jobs located in the South West 0.20% 0.11% 0.038%
As % of the Job Titles category 0.21% 0.12% 0.040%
Number of salaries quoted 10 7 2
Average salary £20,500 £19,000 £24,000
Average salary % change year-on-year
+7.89% -20.83%
90% offered a salary of more than £16,850 £18,000 £20,800
10% offered a salary of more than £20,600 £20,400 £27,200
UK excluding London average salary £21,500 £21,000 £19,750
% change year-on-year
+2.38% +6.32%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5646 5888 4979
As % of all permanent IT jobs located in the South West 96.09% 95.80% 95.13%
Number of salaries quoted 4809 4890 4300
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in the South West

1st Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South West region.

1st Line Support Engineer Salary Trend in the South West

1st Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the South West region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -1 8 £20,500 +2.50%
Gloucestershire - 3 £21,500 -
Dorset - 1 £17,500 -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 31 July 2015, IT jobs across the South West region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 18 (90.00%) Windows
2 14 (70.00%) MS Exchange
2 14 (70.00%) Exchange Server 2010
3 12 (60.00%) Firewall
3 12 (60.00%) Exchange Server 2007
4 11 (55.00%) Microsoft
4 11 (55.00%) MS Excel
5 8 (40.00%) VMware
5 8 (40.00%) Windows Server 2012
5 8 (40.00%) Windows Server 2008
6 6 (30.00%) Hyper-V
6 6 (30.00%) SLA
6 6 (30.00%) Backup Exec
6 6 (30.00%) SC Cleared
6 6 (30.00%) Security Cleared
6 6 (30.00%) VMware Infrastructure
6 6 (30.00%) Technical Architecture
6 6 (30.00%) MS Office
6 6 (30.00%) Windows Server 2003
7 5 (25.00%) Windows 7
8 2 (10.00%) Windows Vista
8 2 (10.00%) Veeam
8 2 (10.00%) Active Directory
8 2 (10.00%) EMC
8 2 (10.00%) SAN
8 2 (10.00%) IIS
8 2 (10.00%) Back Office
8 2 (10.00%) Games
9 1 (5.00%) Degree
9 1 (5.00%) C

1st Line Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 31 July 2015, IT jobs across the South West region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (70.00%) MS Exchange
1 14 (70.00%) Exchange Server 2010
2 12 (60.00%) Exchange Server 2007
3 2 (10.00%) IIS
Applications
1 11 (55.00%) MS Excel
2 6 (30.00%) MS Office
Communications & Networking
1 12 (60.00%) Firewall
2 2 (10.00%) SAN
3 1 (5.00%) ADSL
3 1 (5.00%) DHCP
General
1 2 (10.00%) Back Office
1 2 (10.00%) Games
Operating Systems
1 18 (90.00%) Windows
2 8 (40.00%) Windows Server 2008
2 8 (40.00%) Windows Server 2012
3 6 (30.00%) Windows Server 2003
4 5 (25.00%) Windows 7
5 2 (10.00%) Windows Vista
6 1 (5.00%) Windows XP
6 1 (5.00%) Mac OS X
6 1 (5.00%) Windows 8
Processes & Methodologies
1 6 (30.00%) Technical Architecture
2 1 (5.00%) CRM
2 1 (5.00%) Project Management
Programming Languages
1 1 (5.00%) C
Qualifications
1 6 (30.00%) SC Cleared
1 6 (30.00%) Security Cleared
2 1 (5.00%) MCP
2 1 (5.00%) Degree
Quality Assurance & Compliance
1 6 (30.00%) SLA
System Software
1 6 (30.00%) VMware Infrastructure
1 6 (30.00%) Hyper-V
2 2 (10.00%) Active Directory
Systems Management
1 6 (30.00%) Backup Exec
Vendors
1 11 (55.00%) Microsoft
2 8 (40.00%) VMware
3 2 (10.00%) Veeam
3 2 (10.00%) EMC