The statistics below represent IT jobs advertised across the South West region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 219 237 231
Rank change year-on-year
+18 -6
Permanent jobs requiring a 1st Line Support Engineer 18 12 10
As % of all permanent IT jobs located in the South West 0.35% 0.20% 0.16%
As % of the Job Titles category 0.36% 0.21% 0.17%
Number of salaries quoted 18 11 10
Median salary £20,500 £17,500 £18,000
Median salary % change year-on-year
+17.14% -2.77%
90% offered a salary of more than £18,000 £17,000 £17,825
10% offered a salary of more than £22,000 £20,500 £20,100
UK excluding London median salary £20,750 £21,700 £21,000
% change year-on-year
-4.37% +3.33%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5038 5827 6047
As % of all permanent IT jobs located in the South West 97.58% 97.02% 97.64%
Number of salaries quoted 4266 4916 4967
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £25,000 £23,500 £23,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in the South West

1st Line Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the South West region.

1st Line Support Engineer Salary Trend in the South West

1st Line Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Engineer within the South West region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cornwall - 7 £20,500 -
Gloucestershire +2 4 £18,500 +5.71%
Bristol - 4 £22,000 -
Wiltshire +15 3 £18,000 -4.00%
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 26 June 2016, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 1st Line Support Engineer in the job title.

1 35 (85.37%) Windows
2 32 (78.05%) Microsoft
3 24 (58.54%) Firewall
4 23 (56.10%) VMware
5 22 (53.66%) Active Directory
6 18 (43.90%) Windows 7
7 17 (41.46%) Office 365
8 15 (36.59%) VPN
8 15 (36.59%) VoIP
9 14 (34.15%) PBX
9 14 (34.15%) VMware Infrastructure
9 14 (34.15%) WatchGuard
9 14 (34.15%) Data Protection
9 14 (34.15%) Data Protection Act
9 14 (34.15%) Microsoft Azure
9 14 (34.15%) Capacity Planning
10 13 (31.71%) Windows 8
10 13 (31.71%) MS Exchange
11 12 (29.27%) TCP/IP
12 10 (24.39%) Windows 10
13 9 (21.95%) Exchange Server 2007
13 9 (21.95%) Windows Server 2003
13 9 (21.95%) Exchange Server 2010
13 9 (21.95%) Windows Server 2012
14 8 (19.51%) Windows Server
14 8 (19.51%) DNS
14 8 (19.51%) LAN
14 8 (19.51%) WAN
14 8 (19.51%) DHCP
14 8 (19.51%) SC Cleared

1st Line Support Engineer Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (31.71%) MS Exchange
2 9 (21.95%) Exchange Server 2007
2 9 (21.95%) Exchange Server 2010
3 3 (7.32%) IIS
Applications
1 4 (9.76%) MS Office
2 2 (4.88%) MS Excel
3 1 (2.44%) MS PowerPoint
Business Applications
1 1 (2.44%) SAP Oil and Gas
Cloud Services
1 17 (41.46%) Office 365
2 14 (34.15%) Microsoft Azure
Communications & Networking
1 24 (58.54%) Firewall
2 15 (36.59%) VoIP
2 15 (36.59%) VPN
3 14 (34.15%) PBX
4 12 (29.27%) TCP/IP
5 8 (19.51%) DHCP
5 8 (19.51%) DNS
5 8 (19.51%) LAN
5 8 (19.51%) WAN
6 3 (7.32%) Internet
6 3 (7.32%) Structured Cabling
General
1 2 (4.88%) Telecoms
2 1 (2.44%) Electronics
2 1 (2.44%) Finance
2 1 (2.44%) Manufacturing
2 1 (2.44%) Marketing
Libraries, Frameworks & Software Standards
1 3 (7.32%) HTML
2 2 (4.88%) JSON
2 2 (4.88%) XML
Miscellaneous
1 14 (34.15%) Data Protection Act
2 1 (2.44%) Data Centre
2 1 (2.44%) Digital Media
2 1 (2.44%) Driving Licence
2 1 (2.44%) Handset
2 1 (2.44%) Smartphone
Operating Systems
1 35 (85.37%) Windows
2 18 (43.90%) Windows 7
3 13 (31.71%) Windows 8
4 10 (24.39%) Windows 10
5 9 (21.95%) Windows Server 2003
5 9 (21.95%) Windows Server 2012
6 8 (19.51%) Windows Server
7 3 (7.32%) Windows Server 2008
8 1 (2.44%) Linux
Processes & Methodologies
1 14 (34.15%) Capacity Planning
1 14 (34.15%) Data Protection
2 4 (9.76%) Network Architecture
3 2 (4.88%) E-Commerce
4 1 (2.44%) Business Intelligence
4 1 (2.44%) Digital Marketing
4 1 (2.44%) Incident Management
4 1 (2.44%) Programme Management
4 1 (2.44%) Service Management
Programming Languages
1 2 (4.88%) SQL
Qualifications
1 8 (19.51%) SC Cleared
1 8 (19.51%) Security Cleared
2 4 (9.76%) A+ Certification
2 4 (9.76%) MCP
2 4 (9.76%) Network+ Certification
Quality Assurance & Compliance
1 3 (7.32%) SLA
System Software
1 22 (53.66%) Active Directory
2 14 (34.15%) VMware Infrastructure
3 3 (7.32%) XenApp
Vendors
1 32 (78.05%) Microsoft
2 23 (56.10%) VMware
3 14 (34.15%) WatchGuard
4 6 (14.63%) Cisco
4 6 (14.63%) Juniper
5 3 (7.32%) Citrix
6 1 (2.44%) SAP