The statistics below represent IT jobs advertised across the South West region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank - 239 250
Permanent jobs requiring a 1st Line Support Technician 0 5 1
As % of all permanent IT jobs located in the South West - 0.087% 0.015%
As % of the Job Titles category - 0.090% 0.016%
Number of salaries quoted 0 5 1
Median salary - £20,000 £17,500
Median salary % change year-on-year
- +14.28%
UK excluding London median salary £22,000 £23,000 £18,000
% change year-on-year
-4.34% +27.77%
1st Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5011 5544 6344
As % of all permanent IT jobs located in the South West 97.07% 97.01% 97.33%
Number of salaries quoted 4216 4686 5281
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £60,000 £55,500 £59,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

1st Line Support Technician
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in the South West

1st Line Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the South West region.

1st Line Support Technician Salary Trend in the South West

1st Line Support Technician Skill Set
Top 14 Related IT Skills in the South West

For the 6 months to 8 December 2016, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 1st Line Support Technician in the job title.

1 5 (100.00%) Windows
2 4 (80.00%) MS Office
2 4 (80.00%) Windows Server
3 3 (60.00%) Citrix
3 3 (60.00%) SQL
3 3 (60.00%) Crystal Reports
3 3 (60.00%) ERP
3 3 (60.00%) Microsoft
4 2 (40.00%) Active Directory
5 1 (20.00%) Migration
5 1 (20.00%) Windows Server 2008
5 1 (20.00%) Mac OS
5 1 (20.00%) Windows 7
5 1 (20.00%) Windows Server 2012

1st Line Support Technician Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (80.00%) MS Office
Database & Business Intelligence
1 3 (60.00%) Crystal Reports
Operating Systems
1 5 (100.00%) Windows
2 4 (80.00%) Windows Server
3 1 (20.00%) Mac OS
3 1 (20.00%) Windows 7
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 3 (60.00%) ERP
2 1 (20.00%) Migration
Programming Languages
1 3 (60.00%) SQL
System Software
1 2 (40.00%) Active Directory
Vendors
1 3 (60.00%) Citrix
1 3 (60.00%) Microsoft