The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 229 227 210
Rank change year-on-year
-2 -17
Permanent jobs requiring a 3rd Line Support Analyst 11 2 6
As % of all permanent IT jobs located in the South West 0.19% 0.033% 0.11%
As % of the Job Titles category 0.19% 0.034% 0.12%
Number of salaries quoted 11 1 6
Average salary £30,500 £29,000 £34,000
Average salary % change year-on-year
+5.17% -14.70%
90% offered a salary of more than £30,000 £29,000 £31,500
10% offered a salary of more than £37,500 £29,000 £42,500
UK excluding London average salary £35,000 £35,000 £35,000
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5646 5888 4979
As % of all permanent IT jobs located in the South West 96.09% 95.80% 95.13%
Number of salaries quoted 4809 4890 4300
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the South West

3rd Line Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the South West region.

3rd Line Support Analyst Salary Trend in the South West

3rd Line Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the South West region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Devon - 4 £30,000 -
Gloucestershire -12 2 £32,500 +12.06%
Bristol - 2 £34,000 -
Somerset - 1 £37,500 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 31 July 2015, IT jobs across the South West region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 13 (76.47%) Windows
2 11 (64.71%) MS Excel
3 8 (47.06%) Microsoft
3 8 (47.06%) ITIL
3 8 (47.06%) VMware
4 7 (41.18%) MS Office
5 6 (35.29%) Microsoft Certification
6 5 (29.41%) MCSA
6 5 (29.41%) Finance
7 4 (23.53%) XenApp
7 4 (23.53%) Bomgar
7 4 (23.53%) Server Patching
7 4 (23.53%) Symantec
7 4 (23.53%) Citrix
7 4 (23.53%) MS Exchange
8 3 (17.65%) LAN
8 3 (17.65%) WAN
8 3 (17.65%) MCSE
8 3 (17.65%) SQL
8 3 (17.65%) VPN
8 3 (17.65%) Mitel
9 2 (11.76%) Internet
9 2 (11.76%) Replication
9 2 (11.76%) Clustering
9 2 (11.76%) MPLS
9 2 (11.76%) Remedy
9 2 (11.76%) McAfee
9 2 (11.76%) Service Delivery
9 2 (11.76%) DNS
9 2 (11.76%) SLA

3rd Line Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 31 July 2015, IT jobs across the South West region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (23.53%) MS Exchange
2 1 (5.88%) BizTalk Server
2 1 (5.88%) IIS
2 1 (5.88%) SharePoint
Applications
1 11 (64.71%) MS Excel
2 7 (41.18%) MS Office
Cloud Services
1 2 (11.76%) SaaS
1 2 (11.76%) Office 365
1 2 (11.76%) IaaS
Communications & Networking
1 3 (17.65%) LAN
1 3 (17.65%) WAN
1 3 (17.65%) VPN
2 2 (11.76%) DNS
2 2 (11.76%) SAN
2 2 (11.76%) Internet
2 2 (11.76%) MPLS
2 2 (11.76%) DHCP
2 2 (11.76%) TCP/IP
Database & Business Intelligence
1 2 (11.76%) SQL Server
2 1 (5.88%) SQL Server Reporting Services
General
1 5 (29.41%) Finance
Libraries, Frameworks & Software Standards
1 1 (5.88%) .NET
1 1 (5.88%) ASP.NET
1 1 (5.88%) Web Services
1 1 (5.88%) .NET Framework
Miscellaneous
1 2 (11.76%) Replication
1 2 (11.76%) Clustering
1 2 (11.76%) EMC VNX
2 1 (5.88%) Client/Server
2 1 (5.88%) Data Centre
Operating Systems
1 13 (76.47%) Windows
2 2 (11.76%) Linux
3 1 (5.88%) UNIX
Processes & Methodologies
1 8 (47.06%) ITIL
2 4 (23.53%) Server Patching
3 2 (11.76%) Root Cause Analysis
3 2 (11.76%) Service Delivery
4 1 (5.88%) Change Management
4 1 (5.88%) Workflow
4 1 (5.88%) Project Management
Programming Languages
1 3 (17.65%) SQL
2 1 (5.88%) JavaScript
Qualifications
1 6 (35.29%) Microsoft Certification
2 5 (29.41%) MCSA
3 3 (17.65%) MCSE
4 1 (5.88%) MCP
4 1 (5.88%) MCITP
4 1 (5.88%) Degree
4 1 (5.88%) CCNA
4 1 (5.88%) Citrix Certification
4 1 (5.88%) Cisco Certification
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 4 (23.53%) XenApp
2 2 (11.76%) Citrix Presentation Server
2 2 (11.76%) VMware Infrastructure
2 2 (11.76%) Hyper-V
3 1 (5.88%) Active Directory
3 1 (5.88%) Microsoft App-V
3 1 (5.88%) vSphere
3 1 (5.88%) BitLocker
Systems Management
1 1 (5.88%) Norton AntiVirus
1 1 (5.88%) NetBackup
1 1 (5.88%) Backup Exec
1 1 (5.88%) WSUS
1 1 (5.88%) SCCM
Vendors
1 8 (47.06%) Microsoft
1 8 (47.06%) VMware
2 4 (23.53%) Bomgar
2 4 (23.53%) Citrix
2 4 (23.53%) Symantec
3 3 (17.65%) Mitel
4 2 (11.76%) Cisco
4 2 (11.76%) Remedy
4 2 (11.76%) McAfee
4 2 (11.76%) EMC
5 1 (5.88%) NetApp
5 1 (5.88%) Sophos