The table below looks at the statistics for the 3rd Line Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Third Line Support Analyst
Rank 234 226 213
Rank change year-on-year
-8 -13
Permanent jobs requiring a 3rd Line Support Analyst 6 3 5
As % of all permanent IT jobs located in the South West 0.10% 0.049% 0.094%
As % of the Job Titles category 0.11% 0.051% 0.099%
Number of salaries quoted 6 2 5
Average salary £31,750 £30,750 £34,000
Average salary % change year-on-year
+3.25% -9.55%
UK excluding London average salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5660 5857 5070
As % of all permanent IT jobs located in the South West 96.03% 95.86% 95.61%
Number of salaries quoted 4762 4823 4465
Average salary £37,500 £37,500 £35,500
Average salary % change year-on-year
- +5.63%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

3rd Line Support Analyst Jobs Demand Trend in the South West

3rd Line Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the South West region.

3rd Line Support Analyst Salary Trend in the South West

3rd Line Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Analyst within the South West region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire -10 2 £31,750 +9.48%
Bristol -18 1 £37,500 +15.38%
Devon - 1 £30,000 -
Somerset - 1 £37,500 -
3rd Line Support Analyst
England

3rd Line Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 7 July 2015, IT jobs across the South West region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 11 (73.33%) Windows
2 8 (53.33%) Microsoft
3 7 (46.67%) VMware
4 6 (40.00%) Microsoft Certification
4 6 (40.00%) MS Excel
4 6 (40.00%) SQL
5 5 (33.33%) SQL Server
5 5 (33.33%) MCSA
5 5 (33.33%) ITIL
5 5 (33.33%) XenApp
6 4 (26.67%) Citrix
6 4 (26.67%) Symantec
7 3 (20.00%) Cisco
7 3 (20.00%) Active Directory
7 3 (20.00%) SAN
7 3 (20.00%) MS Exchange
7 3 (20.00%) MCSE
7 3 (20.00%) MS Office
7 3 (20.00%) Hyper-V
7 3 (20.00%) vSphere
7 3 (20.00%) SCCM
7 3 (20.00%) VMware Infrastructure
8 2 (13.33%) SaaS
8 2 (13.33%) Root Cause Analysis
8 2 (13.33%) Office 365
8 2 (13.33%) IaaS
8 2 (13.33%) Analytical Skills
8 2 (13.33%) EMC VNX
8 2 (13.33%) ASP.NET
8 2 (13.33%) IIS

3rd Line Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 7 July 2015, IT jobs across the South West region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) MS Exchange
2 2 (13.33%) IIS
3 1 (6.67%) SharePoint
3 1 (6.67%) BizTalk Server
3 1 (6.67%) Exchange Server 2007
3 1 (6.67%) Exchange Server 2010
3 1 (6.67%) Exchange Server 2013
Applications
1 6 (40.00%) MS Excel
2 3 (20.00%) MS Office
Cloud Services
1 2 (13.33%) SaaS
1 2 (13.33%) Office 365
1 2 (13.33%) IaaS
Communications & Networking
1 3 (20.00%) SAN
2 2 (13.33%) Internet
2 2 (13.33%) MPLS
2 2 (13.33%) VPN
3 1 (6.67%) DNS
3 1 (6.67%) Firewall
3 1 (6.67%) LAN
3 1 (6.67%) WAN
3 1 (6.67%) DHCP
3 1 (6.67%) TCP/IP
Database & Business Intelligence
1 5 (33.33%) SQL Server
2 1 (6.67%) SQL Server Reporting Services
General
1 2 (13.33%) Finance
Libraries, Frameworks & Software Standards
1 2 (13.33%) .NET
1 2 (13.33%) ASP.NET
2 1 (6.67%) Web Services
2 1 (6.67%) .NET Framework
Miscellaneous
1 2 (13.33%) Replication
1 2 (13.33%) Clustering
1 2 (13.33%) Analytical Skills
1 2 (13.33%) EMC VNX
2 1 (6.67%) Data Centre
Operating Systems
1 11 (73.33%) Windows
2 2 (13.33%) Linux
3 1 (6.67%) Windows Server 2008
3 1 (6.67%) Windows Server 2012
3 1 (6.67%) UNIX
Processes & Methodologies
1 5 (33.33%) ITIL
2 2 (13.33%) Service Delivery
2 2 (13.33%) Root Cause Analysis
3 1 (6.67%) Server Patching
3 1 (6.67%) Workflow
3 1 (6.67%) Project Management
Programming Languages
1 6 (40.00%) SQL
2 1 (6.67%) C#
2 1 (6.67%) JavaScript
Qualifications
1 6 (40.00%) Microsoft Certification
2 5 (33.33%) MCSA
3 3 (20.00%) MCSE
4 1 (6.67%) MCP
4 1 (6.67%) MCITP
4 1 (6.67%) Degree
4 1 (6.67%) CCNA
4 1 (6.67%) Citrix Certification
4 1 (6.67%) Cisco Certification
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 5 (33.33%) XenApp
2 3 (20.00%) vSphere
2 3 (20.00%) Active Directory
2 3 (20.00%) VMware Infrastructure
2 3 (20.00%) Hyper-V
3 1 (6.67%) Microsoft App-V
3 1 (6.67%) Citrix Presentation Server
Systems Management
1 3 (20.00%) SCCM
2 1 (6.67%) Norton AntiVirus
2 1 (6.67%) NetBackup
2 1 (6.67%) Backup Exec
2 1 (6.67%) WSUS
Vendors
1 8 (53.33%) Microsoft
2 7 (46.67%) VMware
3 4 (26.67%) Citrix
3 4 (26.67%) Symantec
4 3 (20.00%) Cisco
5 2 (13.33%) McAfee
5 2 (13.33%) EMC
6 1 (6.67%) NetApp
6 1 (6.67%) Sophos
6 1 (6.67%) Remedy
6 1 (6.67%) Mitel
6 1 (6.67%) Bomgar