The first table below looks at the demand for the 3rd Line Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Third Line Support Analyst
Rank - 212 189
Permanent jobs requiring a 3rd Line Support Analyst 0 3 16
As % of all permanent IT jobs located in the South West - 0.054% 0.273%
As % of the Job Titles category - 0.057% 0.287%
Number of salaries quoted 0 3 16
Average salary - £40,000 £32,000
Average salary % change year-on-year
- +25.00%
UK excluding London average salary £30,000 £32,750 £35,000
% change year-on-year
-8.39% -6.42%
All Job Titles
South West
Permanent IT job ads with a match in the
Job Titles category
5066 5265 5574
As % of all permanent IT jobs located in the South West 96.57% 95.45% 95.09%
Number of salaries quoted 4462 4544 4772
Average salary £35,500 £36,000 £35,000
Average salary % change year-on-year
-1.38% +2.85%
90% offered a salary of more than £23,500 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support Analyst
England

3rd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support Analyst across the South West region as a proportion of the total demand within the Job Titles category.

South West 3rd Line Support Analyst Jobs Demand Trend

3rd Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst across the South West region.

South West 3rd Line Support Analyst Salary Trend

3rd Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the South West region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title.

1 10 (83.33%) Windows
1 10 (83.33%) MS Exchange
2 9 (75.00%) MCSE
2 9 (75.00%) Microsoft
2 9 (75.00%) Microsoft Certification
3 8 (66.67%) Citrix
3 8 (66.67%) VMware
4 6 (50.00%) SQL Server
4 6 (50.00%) MCSA
4 6 (50.00%) Exchange Server 2010
5 5 (41.67%) ITIL
5 5 (41.67%) Windows Server 2008
6 4 (33.33%) Hyper-V
6 4 (33.33%) PowerShell
6 4 (33.33%) WSUS
6 4 (33.33%) WhatsUp Gold
6 4 (33.33%) Windows 7
6 4 (33.33%) LAN
6 4 (33.33%) WAN
6 4 (33.33%) VBScript
6 4 (33.33%) Backup Exec
6 4 (33.33%) MCITP
6 4 (33.33%) Tivoli Storage Manager
6 4 (33.33%) Symantec
6 4 (33.33%) Norton AntiVirus
6 4 (33.33%) Sophos
7 3 (25.00%) Blackberry
7 3 (25.00%) Blackberry Enterprise Server
7 3 (25.00%) Exchange Server 2003
7 3 (25.00%) Telecoms

3rd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the South West region that cited 3rd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (8.333%) WebSphere
Application Platforms
1 10 (83.33%) MS Exchange
2 6 (50.00%) Exchange Server 2010
3 3 (25.00%) Blackberry Enterprise Server
3 3 (25.00%) Exchange Server 2003
4 2 (16.67%) Exchange Server 2007
4 2 (16.67%) Lotus Notes
4 2 (16.67%) Lotus Domino
5 1 (8.333%) Tomcat
5 1 (8.333%) SharePoint
5 1 (8.333%) SharePoint 2010
Applications
1 3 (25.00%) MS Office
2 1 (8.333%) MS Excel
Business Applications
1 1 (8.333%) Retail-J
Communications & Networking
1 4 (33.33%) LAN
1 4 (33.33%) WAN
2 3 (25.00%) DNS
2 3 (25.00%) SAN
2 3 (25.00%) Intranet
2 3 (25.00%) Extranet
3 1 (8.333%) Firewall
3 1 (8.333%) Wireless
Database & Business Intelligence
1 6 (50.00%) SQL Server
2 2 (16.67%) SQL Server 2008
General
1 3 (25.00%) Telecoms
2 1 (8.333%) Retail
Miscellaneous
1 3 (25.00%) Blackberry
2 1 (8.333%) EPoS
Operating Systems
1 10 (83.33%) Windows
2 5 (41.67%) Windows Server 2008
3 4 (33.33%) Windows 7
4 3 (25.00%) Windows Server 2003
5 2 (16.67%) Windows Server 2012
5 2 (16.67%) Linux
Processes & Methodologies
1 5 (41.67%) ITIL
2 1 (8.333%) Migration
Programming Languages
1 4 (33.33%) VBScript
1 4 (33.33%) PowerShell
2 1 (8.333%) Java
2 1 (8.333%) SQL
Qualifications
1 9 (75.00%) MCSE
1 9 (75.00%) Microsoft Certification
2 6 (50.00%) MCSA
3 4 (33.33%) MCITP
4 2 (16.67%) CCA
4 2 (16.67%) Citrix Certification
5 1 (8.333%) ITIL Certification
System Software
1 4 (33.33%) Hyper-V
2 2 (16.67%) XenApp
2 2 (16.67%) XenServer
2 2 (16.67%) vSphere
2 2 (16.67%) Active Directory
3 1 (8.333%) Terminal Services
Systems Management
1 4 (33.33%) Norton AntiVirus
1 4 (33.33%) Backup Exec
1 4 (33.33%) WSUS
1 4 (33.33%) WhatsUp Gold
1 4 (33.33%) Tivoli Storage Manager
2 2 (16.67%) ARCserve
2 2 (16.67%) Tivoli
Vendors
1 9 (75.00%) Microsoft
2 8 (66.67%) Citrix
2 8 (66.67%) VMware
3 4 (33.33%) Sophos
3 4 (33.33%) Symantec
4 2 (16.67%) McAfee
4 2 (16.67%) NetApp
4 2 (16.67%) Lotus
5 1 (8.333%) Oracle
5 1 (8.333%) Cisco