The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 26 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 201 210 226
Rank change year-on-year
+9 +16
Permanent jobs citing Customer Engagement 38 33 8
As % of all permanent IT jobs located in the South West 0.72% 0.57% 0.14%
As % of the Processes & Methodologies category 0.83% 0.67% 0.16%
Number of salaries quoted 12 26 7
Median salary £50,000 £40,000 £30,000
Median salary % change year-on-year
+25.00% +33.33%
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year
- -9.09%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4577 4961 5039
As % of all permanent IT jobs located in the South West 87.02% 85.52% 85.58%
Number of salaries quoted 3832 4131 4187
Median salary £42,500 £40,000 £41,909
Median salary % change year-on-year
+6.25% -4.55%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Customer Engagement
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 26 May 2016.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +8 23 £46,250 +23.33% 1
Dorset - 5 £37,500 - 2
Wiltshire +6 3 £50,000 -25.92%
Gloucestershire -4 2 £50,000 -9.09%
Somerset -8 2 £65,250 +146.22%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 26 May 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Customer Engagement.

1 45 (76.27%) Presales
2 26 (44.07%) Project Management
3 19 (32.20%) PRINCE2
3 19 (32.20%) Software Engineering
3 19 (32.20%) Technical Architecture
4 18 (30.51%) Service Management
5 16 (27.12%) SQL
6 15 (25.42%) Business Development
6 15 (25.42%) Degree
6 15 (25.42%) VMware Infrastructure
6 15 (25.42%) VMware
6 15 (25.42%) Line Management
6 15 (25.42%) Data Centre
7 14 (23.73%) Microsoft Azure
7 14 (23.73%) Amazon AWS
7 14 (23.73%) Oracle
7 14 (23.73%) SQL Server
7 14 (23.73%) ITIL
7 14 (23.73%) Cisco
7 14 (23.73%) HP
8 13 (22.03%) EMC
8 13 (22.03%) ISEB
8 13 (22.03%) Citrix
8 13 (22.03%) PMP
8 13 (22.03%) PMI Certification
8 13 (22.03%) Juniper
8 13 (22.03%) BMC
8 13 (22.03%) NetApp
8 13 (22.03%) CheckPoint
8 13 (22.03%) Service Delivery

Customer Engagement
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.69%) SharePoint
Applications
1 1 (1.69%) MS Excel
Business Applications
1 5 (8.47%) SAP CO
1 5 (8.47%) SAP FI
1 5 (8.47%) SAP FI/CO
1 5 (8.47%) SAP MM
1 5 (8.47%) SAP PS
1 5 (8.47%) SAP SD
2 1 (1.69%) Exstream
2 1 (1.69%) SAP Oil and Gas
Cloud Services
1 14 (23.73%) Amazon AWS
1 14 (23.73%) Microsoft Azure
2 13 (22.03%) Amazon EC2
2 13 (22.03%) IaaS
2 13 (22.03%) PaaS
3 2 (3.39%) SaaS
4 1 (1.69%) Cloud Computing
Communications & Networking
1 6 (10.17%) Internet
2 5 (8.47%) SSL
3 2 (3.39%) TCP/IP
4 1 (1.69%) DHCP
4 1 (1.69%) DNS
4 1 (1.69%) LAN
4 1 (1.69%) SMS
4 1 (1.69%) WAN
Database & Business Intelligence
1 14 (23.73%) SQL Server
2 13 (22.03%) DB2
2 13 (22.03%) MySQL
3 6 (10.17%) Big Data
4 5 (8.47%) SAP BI
4 5 (8.47%) SAP BW
4 5 (8.47%) SAP HANA
5 1 (1.69%) NoSQL
5 1 (1.69%) RDBMS
5 1 (1.69%) Relational Database
General
1 13 (22.03%) Publishing
2 10 (16.95%) Finance
3 4 (6.78%) Marketing
4 1 (1.69%) Banking
4 1 (1.69%) Electronics
4 1 (1.69%) Manufacturing
4 1 (1.69%) Retail
4 1 (1.69%) Telecoms
Job Titles
1 32 (54.24%) Architect
1 32 (54.24%) Solutions Architect
2 9 (15.25%) Consultant
3 5 (8.47%) Project Manager
3 5 (8.47%) SAP CO Consultant
3 5 (8.47%) SAP Consultant
3 5 (8.47%) SAP FI Consultant
3 5 (8.47%) SAP FI/CO Consultant
3 5 (8.47%) SAP Financial Consultant
3 5 (8.47%) SAP HANA Consultant
3 5 (8.47%) Systems Engineer
4 4 (6.78%) IT Manager
4 4 (6.78%) IT Project Manager
4 4 (6.78%) IT Technical Manager
4 4 (6.78%) Technical Manager
4 4 (6.78%) Technical Project Manager
5 3 (5.08%) Analyst
5 3 (5.08%) Presales Consultant
6 2 (3.39%) Developer
6 2 (3.39%) Senior Analyst
Libraries, Frameworks & Software Standards
1 7 (11.86%) XML
2 5 (8.47%) Middleware
3 2 (3.39%) .NET
3 2 (3.39%) ASP.NET
4 1 (1.69%) Ajax
4 1 (1.69%) ASP.NET MVC
4 1 (1.69%) ASP.NET MVC 5
4 1 (1.69%) ASP.NET Web API
4 1 (1.69%) CSS
4 1 (1.69%) HTML
4 1 (1.69%) HTML5
4 1 (1.69%) JSON
Miscellaneous
1 15 (25.42%) Data Centre
2 13 (22.03%) CMDB
2 13 (22.03%) Computer Science
3 6 (10.17%) Client/Server
3 6 (10.17%) Enterprise Software
4 5 (8.47%) Internet of Things
5 4 (6.78%) Analytical Skills
6 1 (1.69%) Clustering
6 1 (1.69%) Hybrid Cloud
Operating Systems
1 8 (13.56%) Linux
1 8 (13.56%) Windows
Processes & Methodologies
1 45 (76.27%) Presales
2 26 (44.07%) Project Management
3 19 (32.20%) PRINCE2
3 19 (32.20%) Software Engineering
3 19 (32.20%) Technical Architecture
4 18 (30.51%) Service Management
5 15 (25.42%) Business Development
5 15 (25.42%) Line Management
6 14 (23.73%) ITIL
7 13 (22.03%) Agile Software Development
7 13 (22.03%) Capacity Planning
7 13 (22.03%) Continuous Improvement
7 13 (22.03%) CRM
7 13 (22.03%) IT Governance
7 13 (22.03%) ITIL V3
7 13 (22.03%) Requirements Analysis
7 13 (22.03%) Service Delivery
7 13 (22.03%) TOGAF
7 13 (22.03%) Zachman Framework
8 6 (10.17%) Open Source
Programming Languages
1 16 (27.12%) SQL
2 2 (3.39%) C#
3 1 (1.69%) JavaScript
3 1 (1.69%) T-SQL
3 1 (1.69%) VB
3 1 (1.69%) VBA
Qualifications
1 15 (25.42%) Degree
2 13 (22.03%) ISEB
2 13 (22.03%) PMI Certification
2 13 (22.03%) PMP
3 2 (3.39%) Security Cleared
4 1 (1.69%) CCNP
4 1 (1.69%) Cisco Certification
4 1 (1.69%) PRINCE2 Certification
4 1 (1.69%) SC Cleared
4 1 (1.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (11.86%) QA
2 1 (1.69%) ISO/IEC 27001
System Software
1 15 (25.42%) VMware Infrastructure
Systems Management
1 13 (22.03%) SCVMM
Vendors
1 15 (25.42%) VMware
2 14 (23.73%) Cisco
2 14 (23.73%) HP
2 14 (23.73%) Oracle
3 13 (22.03%) BMC
3 13 (22.03%) CheckPoint
3 13 (22.03%) Citrix
3 13 (22.03%) EMC
3 13 (22.03%) IBM
3 13 (22.03%) Juniper
3 13 (22.03%) NetApp
4 6 (10.17%) Microsoft
4 6 (10.17%) SAP
5 1 (1.69%) Google
Bournemouth, Dorset
The People Network
Salary: £40000 - £55000 per annum + Bonus, pension, medical
Posted: Yesterday
Truro, Cornwall
Cornwall Council
Salary: £33,857 per year (depending on experience)
Posted: 2 days ago
Bristol, Avon
Southern Lights Recruitment
Salary: £40000 - £45000 per annum + Car Allowance + Excellent Benefits
Posted: Yesterday
Poole
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum
Posted: 16 days ago