The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 229 232 230
Rank change year-on-year
+3 -2
Permanent jobs citing Customer Engagement 24 21 13
As % of all permanent IT jobs located in the South West 0.42% 0.35% 0.21%
As % of the Processes & Methodologies category 0.48% 0.40% 0.25%
Number of salaries quoted 21 17 12
Median salary £45,000 £32,500 £49,250
Median salary % change year-on-year
+38.46% -34.01%
90% offered a salary of more than £37,500 £31,500 £23,350
10% offered a salary of more than £60,000 £79,800 £53,500
UK excluding London median salary £50,000 £45,000 £52,500
% change year-on-year
+11.11% -14.28%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4961 5208 5247
As % of all permanent IT jobs located in the South West 87.71% 87.40% 84.74%
Number of salaries quoted 4163 4391 4319
Median salary £42,500 £41,500 £40,000
Median salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £28,000 £29,000 £27,500
10% offered a salary of more than £62,500 £60,750 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 29 September 2016.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +4 7 £40,750 +25.38%
Gloucestershire -6 5 £47,500 -34.93% 1
Dorset +13 3 £37,500 +19.04%
Wiltshire +1 2 £50,000 -28.57%
Devon - 1 £43,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 29 September 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Customer Engagement.

1 40 (62.50%) Presales
2 25 (39.06%) Project Management
3 22 (34.38%) PRINCE2
4 21 (32.81%) Service Management
5 20 (31.25%) SQL
6 19 (29.69%) Oracle
6 19 (29.69%) CRM
6 19 (29.69%) Degree
7 18 (28.13%) Data Centre
7 18 (28.13%) Microsoft Azure
8 17 (26.56%) ITIL
8 17 (26.56%) HP
9 16 (25.00%) Line Management
10 15 (23.44%) Amazon AWS
10 15 (23.44%) VMware Infrastructure
10 15 (23.44%) PaaS
10 15 (23.44%) Continuous Improvement
10 15 (23.44%) Cisco
10 15 (23.44%) IBM
10 15 (23.44%) VMware
11 14 (21.88%) Microsoft
11 14 (21.88%) Citrix
11 14 (21.88%) Juniper
11 14 (21.88%) Service Delivery
11 14 (21.88%) PMP
11 14 (21.88%) SQL Server
11 14 (21.88%) Business Development
12 13 (20.31%) Amazon EC2
12 13 (20.31%) ITIL V3
12 13 (20.31%) IaaS

Customer Engagement
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.25%) SharePoint
2 2 (3.13%) Apache Spark
Applications
1 8 (12.50%) MS Excel
2 3 (4.69%) MS Visio
3 1 (1.56%) MS Project
Business Applications
1 3 (4.69%) Exstream
Cloud Services
1 18 (28.13%) Microsoft Azure
2 15 (23.44%) Amazon AWS
2 15 (23.44%) PaaS
3 13 (20.31%) Amazon EC2
3 13 (20.31%) IaaS
4 7 (10.94%) SaaS
5 2 (3.13%) Cloud Computing
5 2 (3.13%) iPaaS
5 2 (3.13%) Office 365
Communications & Networking
1 2 (3.13%) LAN
1 2 (3.13%) TETRA
1 2 (3.13%) WAN
2 1 (1.56%) Internet
2 1 (1.56%) SMS
Database & Business Intelligence
1 14 (21.88%) SQL Server
2 13 (20.31%) DB2
2 13 (20.31%) MySQL
3 3 (4.69%) Big Data
3 3 (4.69%) Crystal Reports
3 3 (4.69%) Microsoft Power View
3 3 (4.69%) Oracle Reports
3 3 (4.69%) PerformancePoint
3 3 (4.69%) QlikView
3 3 (4.69%) Relational Database
3 3 (4.69%) SQL Server Reporting Services
4 2 (3.13%) Data Lake
4 2 (3.13%) Hadoop
5 1 (1.56%) RDBMS
General
1 13 (20.31%) Publishing
2 12 (18.75%) Finance
3 7 (10.94%) Marketing
4 3 (4.69%) Telecoms
5 2 (3.13%) Advertising
5 2 (3.13%) Automotive
5 2 (3.13%) Banking
6 1 (1.56%) Retail
Job Titles
1 24 (37.50%) Architect
2 21 (32.81%) Solutions Architect
3 9 (14.06%) IT Manager
3 9 (14.06%) Project Manager
4 8 (12.50%) Consultant
4 8 (12.50%) Technical Manager
5 7 (10.94%) IT Project Manager
5 7 (10.94%) IT Technical Manager
5 7 (10.94%) Presales Consultant
5 7 (10.94%) Technical Project Manager
6 6 (9.38%) SaaS Consultant
7 5 (7.81%) Analyst
7 5 (7.81%) Senior Analyst
8 4 (6.25%) CRM Consultant
8 4 (6.25%) Principal Engineer
8 4 (6.25%) Sales Engineer
8 4 (6.25%) Solutions Consultant
9 3 (4.69%) QlikView Analyst
9 3 (4.69%) Senior Business Intelligence Analyst
9 3 (4.69%) SSRS Analyst
Libraries, Frameworks & Software Standards
1 3 (4.69%) XML
2 2 (3.13%) J2EE
2 2 (3.13%) XSD
2 2 (3.13%) XSLT
3 1 (1.56%) .NET
3 1 (1.56%) Ajax
3 1 (1.56%) ASP.NET
3 1 (1.56%) ASP.NET Web API
3 1 (1.56%) CSS
3 1 (1.56%) HTML
3 1 (1.56%) HTML5
3 1 (1.56%) JSON
Miscellaneous
1 18 (28.13%) Data Centre
2 13 (20.31%) CMDB
2 13 (20.31%) Computer Science
3 11 (17.19%) Virtual Team
4 4 (6.25%) Analytical Skills
4 4 (6.25%) Driving Licence
4 4 (6.25%) Management Information System
5 3 (4.69%) Data Extraction
6 2 (3.13%) Clustering
6 2 (3.13%) iPad
6 2 (3.13%) User Experience
6 2 (3.13%) Visualisation
7 1 (1.56%) Enterprise Software
Operating Systems
1 2 (3.13%) Linux
2 1 (1.56%) Windows
Processes & Methodologies
1 40 (62.50%) Presales
2 25 (39.06%) Project Management
3 22 (34.38%) PRINCE2
4 21 (32.81%) Service Management
5 19 (29.69%) CRM
6 17 (26.56%) ITIL
7 16 (25.00%) Line Management
8 15 (23.44%) Continuous Improvement
9 14 (21.88%) Business Development
9 14 (21.88%) Service Delivery
10 13 (20.31%) Capacity Planning
10 13 (20.31%) Gantt Chart
10 13 (20.31%) IT Governance
10 13 (20.31%) ITIL V3
10 13 (20.31%) Requirements Analysis
10 13 (20.31%) Software Engineering
10 13 (20.31%) Technical Architecture
10 13 (20.31%) TOGAF
10 13 (20.31%) Zachman Framework
11 9 (14.06%) Agile Software Development
Programming Languages
1 20 (31.25%) SQL
2 4 (6.25%) T-SQL
3 3 (4.69%) PL/SQL
3 3 (4.69%) VB
4 2 (3.13%) Java
5 1 (1.56%) C#
5 1 (1.56%) JavaScript
5 1 (1.56%) VBA
Qualifications
1 19 (29.69%) Degree
2 14 (21.88%) PMP
3 13 (20.31%) ISEB
3 13 (20.31%) PMI Certification
4 6 (9.38%) Security Cleared
5 5 (7.81%) Cisco Certification
5 5 (7.81%) SC Cleared
6 4 (6.25%) CCDA
7 2 (3.13%) Chartered Engineer
8 1 (1.56%) CCNP
8 1 (1.56%) DV Cleared
8 1 (1.56%) ITIL Certification
8 1 (1.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (1.56%) ISO/IEC 27001
1 1 (1.56%) QA
1 1 (1.56%) SLA
System Software
1 15 (23.44%) VMware Infrastructure
2 13 (20.31%) Virtual Machines
3 1 (1.56%) Virtual Desktop
Systems Management
1 13 (20.31%) SCVMM
Vendors
1 19 (29.69%) Oracle
2 17 (26.56%) HP
3 15 (23.44%) Cisco
3 15 (23.44%) IBM
3 15 (23.44%) VMware
4 14 (21.88%) Citrix
4 14 (21.88%) Juniper
4 14 (21.88%) Microsoft
5 13 (20.31%) BMC
5 13 (20.31%) CheckPoint
5 13 (20.31%) EMC
5 13 (20.31%) NetApp
6 4 (6.25%) Remedy
7 2 (3.13%) BT
8 1 (1.56%) F5
8 1 (1.56%) Google
Gloucester, Gloucestershire
ANSON MCCADE
Salary: £60,000 - 70,000 (Plus Excellent Package!!)
Posted: 5 days ago
Old Street, Central London
Dice
Salary: £35k OTE
Posted: 14 days ago