The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 219 197 207
Rank change year-on-year
-22 +10
Permanent jobs citing Customer Engagement 6 23 9
As % of all permanent IT jobs located in the South West 0.10% 0.43% 0.16%
As % of the Processes & Methodologies category 0.13% 0.55% 0.21%
Number of salaries quoted 5 23 9
Average salary £30,000 £51,400 £37,500
Average salary % change year-on-year
-41.63% +37.06%
UK excluding London average salary £47,500 £52,500 £55,000
% change year-on-year
-9.52% -4.54%
Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4638 4189 4365
As % of all permanent IT jobs located in the South West 79.95% 77.85% 77.12%
Number of salaries quoted 3851 3683 3717
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £60,000 £57,000 £54,000
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Customer Engagement
England

Customer Engagement
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 18 April 2014.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Somerset -4 3 £30,000 -27.92%
Dorset -2 1 £36,000 +2.85%
Devon - 1 £50,000 -
Wiltshire - 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 12 (54.55%) Marketing
2 10 (45.45%) E-Commerce
2 10 (45.45%) Project Management
2 10 (45.45%) Web Development
2 10 (45.45%) Magento
3 4 (18.18%) Security Cleared
3 4 (18.18%) Twitter
4 3 (13.64%) Sass
4 3 (13.64%) Raphaël
4 3 (13.64%) Twitter Bootstrap
4 3 (13.64%) Magnolia
4 3 (13.64%) jQuery
4 3 (13.64%) HTML5
4 3 (13.64%) MongoDB
4 3 (13.64%) CSS3
4 3 (13.64%) Backbone.js
4 3 (13.64%) CMS
4 3 (13.64%) Hibernate
4 3 (13.64%) Spring
4 3 (13.64%) Degree
4 3 (13.64%) Zend
4 3 (13.64%) SVG
4 3 (13.64%) HTML
4 3 (13.64%) Java
4 3 (13.64%) JavaScript
4 3 (13.64%) PHP
4 3 (13.64%) MySQL
4 3 (13.64%) CSS
5 2 (9.09%) ITIL
5 2 (9.09%) Linux

Customer Engagement
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.64%) Magnolia
1 3 (13.64%) CMS
2 1 (4.55%) SAS
Applications
1 2 (9.09%) MS Excel
Business Applications
1 10 (45.45%) Magento
2 1 (4.55%) Google Analytics
Cloud Services
1 2 (9.09%) SaaS
1 2 (9.09%) Cloud Computing
Communications & Networking
1 2 (9.09%) Wireless
1 2 (9.09%) LAN
1 2 (9.09%) WAN
Database & Business Intelligence
1 3 (13.64%) MongoDB
1 3 (13.64%) MySQL
General
1 12 (54.55%) Marketing
2 2 (9.09%) Telecoms
3 1 (4.55%) Finance
Job Titles
1 11 (50.00%) Project Manager
2 10 (45.45%) Web Manager
2 10 (45.45%) Web Project Manager
2 10 (45.45%) Digital Project Manager
3 3 (13.64%) Front-End Developer
3 3 (13.64%) Front-End Web Developer
3 3 (13.64%) Architect
3 3 (13.64%) Developer
3 3 (13.64%) Web Developer
4 2 (9.09%) Analyst
4 2 (9.09%) Business Manager
4 2 (9.09%) Technical Architect
4 2 (9.09%) Relationships Manager
5 1 (4.55%) Insight Analyst
5 1 (4.55%) Customer Insight Analyst
5 1 (4.55%) Marketing Manager
5 1 (4.55%) Data Analyst
5 1 (4.55%) Junior Project Manager
5 1 (4.55%) Business Architect
5 1 (4.55%) Customer Analyst
Libraries, Frameworks & Software Standards
1 3 (13.64%) Sass
1 3 (13.64%) Raphaël
1 3 (13.64%) Twitter Bootstrap
1 3 (13.64%) jQuery
1 3 (13.64%) HTML5
1 3 (13.64%) CSS3
1 3 (13.64%) Backbone.js
1 3 (13.64%) Hibernate
1 3 (13.64%) Spring
1 3 (13.64%) SVG
1 3 (13.64%) HTML
1 3 (13.64%) CSS
2 1 (4.55%) .NET Framework
2 1 (4.55%) .NET
Miscellaneous
1 2 (9.09%) NHS
1 2 (9.09%) Clustering
1 2 (9.09%) Enterprise Software
2 1 (4.55%) Visualisation
2 1 (4.55%) Social Media
2 1 (4.55%) Ontologies
2 1 (4.55%) Blog
2 1 (4.55%) Podcast
Operating Systems
1 2 (9.09%) Linux
Processes & Methodologies
1 10 (45.45%) E-Commerce
1 10 (45.45%) Project Management
1 10 (45.45%) Web Development
2 2 (9.09%) ITIL
2 2 (9.09%) Benchmarking
2 2 (9.09%) Service Management
2 2 (9.09%) Service Delivery
2 2 (9.09%) Load Balancing
2 2 (9.09%) Business Continuity
3 1 (4.55%) Analytics
3 1 (4.55%) Customer Insight
3 1 (4.55%) TOGAF
3 1 (4.55%) Business Analysis
3 1 (4.55%) Web Analytics
3 1 (4.55%) Web Design
3 1 (4.55%) MODAF
3 1 (4.55%) Pay per click
3 1 (4.55%) Direct Marketing
3 1 (4.55%) Digital Marketing
3 1 (4.55%) Data Modelling
Programming Languages
1 3 (13.64%) Java
1 3 (13.64%) JavaScript
1 3 (13.64%) PHP
2 1 (4.55%) C
Qualifications
1 4 (18.18%) Security Cleared
2 3 (13.64%) Degree
3 2 (9.09%) SC Cleared
System Software
1 2 (9.09%) VMware Infrastructure
Vendors
1 4 (18.18%) Twitter
2 3 (13.64%) Zend
3 2 (9.09%) Cisco
3 2 (9.09%) Microsoft
3 2 (9.09%) HP
3 2 (9.09%) Citrix
3 2 (9.09%) Juniper
3 2 (9.09%) Ericsson
3 2 (9.09%) VMware
3 2 (9.09%) F5
4 1 (4.55%) Facebook
4 1 (4.55%) Google
Bristol, Avon
Aximis (West) Limited
Salary: Up to £60K basic + 5K Car Allow + Excellent bonus and Benefits
Posted: 5 days ago