The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 224 191 203
Rank change year-on-year
-33 +12
Permanent jobs citing Customer Engagement 3 17 15
As % of all permanent IT jobs located in the South West 0.049% 0.34% 0.27%
As % of the Processes & Methodologies category 0.061% 0.42% 0.35%
Number of salaries quoted 2 17 12
Average salary £53,750 £36,000 £52,500
Average salary % change year-on-year
+49.30% -31.42%
90% offered a salary of more than £50,750 £30,000 £37,500
10% offered a salary of more than £56,750 £51,400 £57,500
UK excluding London average salary £46,500 £44,000 £53,750
% change year-on-year
+5.68% -18.13%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4942 4079 4227
As % of all permanent IT jobs located in the South West 80.12% 80.55% 74.76%
Number of salaries quoted 4001 3482 3736
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £27,000 £27,500
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Engagement
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset -24 2 £53,750 +13.15%
Devon -11 1 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 29 August 2014, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 5 (50.00%) HTML
1 5 (50.00%) Java
1 5 (50.00%) JavaScript
1 5 (50.00%) CSS
1 5 (50.00%) Hibernate
1 5 (50.00%) Spring
1 5 (50.00%) jQuery
1 5 (50.00%) HTML5
1 5 (50.00%) CSS3
1 5 (50.00%) Twitter
2 4 (40.00%) Sass
2 4 (40.00%) Raphaël
2 4 (40.00%) Twitter Bootstrap
2 4 (40.00%) Magnolia
2 4 (40.00%) Backbone.js
2 4 (40.00%) CMS
2 4 (40.00%) MongoDB
2 4 (40.00%) Zend
2 4 (40.00%) SVG
2 4 (40.00%) PHP
2 4 (40.00%) MySQL
3 2 (20.00%) Marketing
3 2 (20.00%) Continuous Improvement
4 1 (10.00%) Facebook
4 1 (10.00%) Analytics
4 1 (10.00%) Google Analytics
4 1 (10.00%) Digital Marketing
4 1 (10.00%) Web Analytics
4 1 (10.00%) Google
4 1 (10.00%) Pay per click

Customer Engagement
Top Related IT Skills in the South West by Category

For the 6 months to 29 August 2014, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 4 (40.00%) CMS
1 4 (40.00%) Magnolia
Applications
1 1 (10.00%) MS Excel
Business Applications
1 1 (10.00%) Google Analytics
Communications & Networking
1 1 (10.00%) WAN
Database & Business Intelligence
1 4 (40.00%) MySQL
1 4 (40.00%) MongoDB
General
1 2 (20.00%) Marketing
2 1 (10.00%) Publishing
Job Titles
1 6 (60.00%) Developer
2 5 (50.00%) Web Developer
2 5 (50.00%) Front-End Developer
2 5 (50.00%) Front-End Web Developer
3 1 (10.00%) Senior Architect
3 1 (10.00%) Architect
3 1 (10.00%) Consultant
3 1 (10.00%) Senior Developer
3 1 (10.00%) Technical Consultant
3 1 (10.00%) Operations Manager
3 1 (10.00%) Java Developer
3 1 (10.00%) Delivery Manager
3 1 (10.00%) Senior Java Developer
3 1 (10.00%) Marketing Manager
3 1 (10.00%) Java Architect
3 1 (10.00%) Senior Java Architect
3 1 (10.00%) Software Manager
3 1 (10.00%) IT Operations Manager
3 1 (10.00%) Digital Marketing Manager
Libraries, Frameworks & Software Standards
1 5 (50.00%) HTML
1 5 (50.00%) CSS
1 5 (50.00%) Hibernate
1 5 (50.00%) Spring
1 5 (50.00%) jQuery
1 5 (50.00%) HTML5
1 5 (50.00%) CSS3
2 4 (40.00%) Backbone.js
2 4 (40.00%) Sass
2 4 (40.00%) Raphaël
2 4 (40.00%) Twitter Bootstrap
2 4 (40.00%) SVG
3 1 (10.00%) Velocity
3 1 (10.00%) XML
Miscellaneous
1 1 (10.00%) Computer Science
1 1 (10.00%) Blog
1 1 (10.00%) Podcast
1 1 (10.00%) Social Media
Processes & Methodologies
1 2 (20.00%) Continuous Improvement
2 1 (10.00%) Analytics
2 1 (10.00%) ITIL
2 1 (10.00%) B2B
2 1 (10.00%) B2C
2 1 (10.00%) Change Management
2 1 (10.00%) SEO
2 1 (10.00%) Web Design
2 1 (10.00%) Web Analytics
2 1 (10.00%) Pay per click
2 1 (10.00%) Refactoring
2 1 (10.00%) Digital Marketing
Programming Languages
1 5 (50.00%) Java
1 5 (50.00%) JavaScript
2 4 (40.00%) PHP
Qualifications
1 1 (10.00%) Degree
Quality Assurance & Compliance
1 1 (10.00%) ISO/IEC 27001
Vendors
1 5 (50.00%) Twitter
2 4 (40.00%) Zend
3 1 (10.00%) Facebook
3 1 (10.00%) Microsoft
3 1 (10.00%) Google
Bournemouth, Dorset
Connectus
Salary: £40000 - £45000 per annum + benefits
Posted: 12 hours ago
Cheltenham
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 14 hours ago
Cheltenham
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 14 hours ago
Cheltenham
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 22 hours ago
Bristol
Nigel Frank International Limited - Newcastle
Salary: £45000 - £55000 per annum + Benefits
Posted: Yesterday
Bristol
Interquest - IQ ERP
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago
Poole
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + flexible benefits + £5k car allowance
Posted: 7 days ago