The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 243 230 223
Rank change year-on-year
-13 -7
Permanent jobs citing Customer Engagement 11 13 15
As % of all permanent IT jobs located in the South West 0.19% 0.22% 0.27%
As % of the Processes & Methodologies category 0.22% 0.25% 0.32%
Number of salaries quoted 5 12 15
Average salary £50,000 £40,000 £36,000
Average salary % change year-on-year
+25.00% +11.11%
90% offered a salary of more than £38,000 £40,000 £32,265
10% offered a salary of more than £58,000 £60,000 £39,700
UK excluding London average salary £50,000 £54,250 £50,000
% change year-on-year
-7.83% +8.50%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5019 5189 4618
As % of all permanent IT jobs located in the South West 87.53% 86.48% 84.63%
Number of salaries quoted 4157 4360 3903
Average salary £42,500 £40,000 £39,500
Average salary % change year-on-year
+6.25% +1.26%
90% offered a salary of more than £29,750 £29,000 £26,500
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Customer Engagement
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 12 February 2016.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -6 9 £50,000 +25.00%
Wiltshire 0 1 £30,000 -25.00%
Somerset -9 1 £60,000 - 1
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 12 February 2016, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 10 (41.67%) Project Management
2 9 (37.50%) Presales
3 8 (33.33%) Windows
3 8 (33.33%) QA
3 8 (33.33%) Big Data
4 7 (29.17%) Enterprise Software
4 7 (29.17%) Technical Architecture
4 7 (29.17%) Software Engineering
4 7 (29.17%) Linux
4 7 (29.17%) SQL Server
4 7 (29.17%) PRINCE2
5 6 (25.00%) DSDM
5 6 (25.00%) Client/Server
5 6 (25.00%) Microsoft
5 6 (25.00%) UML
5 6 (25.00%) XML
5 6 (25.00%) Internet
5 6 (25.00%) Agile Software Development
5 6 (25.00%) Waterfall
5 6 (25.00%) Security Cleared
5 6 (25.00%) Open Source
6 5 (20.83%) Web Application Development
6 5 (20.83%) Asset Management
6 5 (20.83%) Facilities Management
6 5 (20.83%) CAFM
6 5 (20.83%) Middleware
6 5 (20.83%) Remedy
6 5 (20.83%) MS Office
6 5 (20.83%) SSL
6 5 (20.83%) SOA

Customer Engagement
Top Related IT Skills in the South West by Category

For the 6 months to 12 February 2016, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) Skype for Business
1 1 (4.17%) Umbraco
Applications
1 5 (20.83%) MS Excel
1 5 (20.83%) MS Office
Business Applications
1 2 (8.33%) SAP Oil and Gas
Cloud Services
1 1 (4.17%) Amazon AWS
1 1 (4.17%) Amazon EC2
1 1 (4.17%) IaaS
1 1 (4.17%) Microsoft Azure
1 1 (4.17%) Office 365
1 1 (4.17%) PaaS
Communications & Networking
1 6 (25.00%) Internet
2 5 (20.83%) SSL
3 3 (12.50%) LAN
3 3 (12.50%) WAN
4 1 (4.17%) Cisco ASA
4 1 (4.17%) Cisco ISE
4 1 (4.17%) DHCP
4 1 (4.17%) DNS
4 1 (4.17%) Firewall
4 1 (4.17%) TCP/IP
Database & Business Intelligence
1 8 (33.33%) Big Data
2 7 (29.17%) SQL Server
3 1 (4.17%) DB2
3 1 (4.17%) MongoDB
3 1 (4.17%) MySQL
3 1 (4.17%) NoSQL
3 1 (4.17%) Redis
Development Applications
1 1 (4.17%) Visual Studio
General
1 3 (12.50%) Banking
1 3 (12.50%) Retail
2 2 (8.33%) Electronics
2 2 (8.33%) Finance
2 2 (8.33%) Manufacturing
2 2 (8.33%) Marketing
2 2 (8.33%) Telecoms
3 1 (4.17%) Publishing
Job Titles
1 9 (37.50%) Analyst
2 5 (20.83%) Applications Support
2 5 (20.83%) Applications Support Analyst
2 5 (20.83%) Support Analyst
2 5 (20.83%) Systems Engineer
3 4 (16.67%) Architect
4 3 (12.50%) Business Analyst
4 3 (12.50%) Business Engagement Manager
4 3 (12.50%) Business Manager
4 3 (12.50%) Customer Analyst
4 3 (12.50%) Engagement Manager
4 3 (12.50%) Project Manager
4 3 (12.50%) Solutions Architect
5 2 (8.33%) Senior Analyst
5 2 (8.33%) Senior Business Analyst
5 2 (8.33%) Senior Business Manager
5 2 (8.33%) Senior Engagement Manager
5 2 (8.33%) Senior Manager
6 1 (4.17%) .NET Developer
6 1 (4.17%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 6 (25.00%) XML
2 5 (20.83%) Middleware
3 1 (4.17%) .NET
3 1 (4.17%) AngularJS
3 1 (4.17%) ASP.NET
3 1 (4.17%) ASP.NET MVC
3 1 (4.17%) CSS
3 1 (4.17%) jQuery
3 1 (4.17%) RabbitMQ
3 1 (4.17%) SignalR
Miscellaneous
1 7 (29.17%) Enterprise Software
2 6 (25.00%) Client/Server
3 5 (20.83%) Driving Licence
3 5 (20.83%) Internet of Things
4 2 (8.33%) Analytical Skills
4 2 (8.33%) Data Centre
5 1 (4.17%) CMDB
5 1 (4.17%) Computer Science
Operating Systems
1 8 (33.33%) Windows
2 7 (29.17%) Linux
3 1 (4.17%) Windows Server
3 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 10 (41.67%) Project Management
2 9 (37.50%) Presales
3 7 (29.17%) PRINCE2
3 7 (29.17%) Software Engineering
3 7 (29.17%) Technical Architecture
4 6 (25.00%) Agile Software Development
4 6 (25.00%) DSDM
4 6 (25.00%) Open Source
4 6 (25.00%) UML
4 6 (25.00%) Waterfall
5 5 (20.83%) Asset Management
5 5 (20.83%) CAFM
5 5 (20.83%) Facilities Management
5 5 (20.83%) SDLC
5 5 (20.83%) SOA
5 5 (20.83%) Web Application Development
6 4 (16.67%) Service Delivery
7 3 (12.50%) Change Control
8 2 (8.33%) Digital Marketing
8 2 (8.33%) Programme Management
Programming Languages
1 2 (8.33%) SQL
2 1 (4.17%) C#
2 1 (4.17%) PowerShell
Qualifications
1 6 (25.00%) Security Cleared
2 5 (20.83%) SC Cleared
3 3 (12.50%) PRINCE2 Certification
4 1 (4.17%) Degree
4 1 (4.17%) ISEB
4 1 (4.17%) MCSA
4 1 (4.17%) MCSE
4 1 (4.17%) Microsoft Certification
4 1 (4.17%) PMI Certification
4 1 (4.17%) PMP
Quality Assurance & Compliance
1 8 (33.33%) QA
System Software
1 2 (8.33%) VMware Infrastructure
Systems Management
1 1 (4.17%) SCVMM
Vendors
1 6 (25.00%) Microsoft
2 5 (20.83%) Remedy
3 3 (12.50%) BT
4 2 (8.33%) Cisco
4 2 (8.33%) Juniper
4 2 (8.33%) SAP
4 2 (8.33%) VMware
5 1 (4.17%) BMC
5 1 (4.17%) CheckPoint
5 1 (4.17%) Citrix
5 1 (4.17%) EMC
5 1 (4.17%) F5
5 1 (4.17%) HP
5 1 (4.17%) IBM
5 1 (4.17%) Intel Security
5 1 (4.17%) NetApp
5 1 (4.17%) Oracle
5 1 (4.17%) Sitecore
5 1 (4.17%) Sourcefire
South West England
Opal Tree Solutions
Salary: £60000 - £70000 per annum + car, bonus and benefits
Posted: 2 days ago
Bath, Avon
ISL
Salary: £35000 - £42000 per annum + bonus
Posted: 2 days ago