The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 26 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
26 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
England / South West
Rank 226 235 229
Rank change year-on-year
+9 -6
Permanent jobs citing Customer Engagement 15 21 19
As % of all permanent IT jobs located in the South West 0.30% 0.36% 0.32%
As % of the Processes & Methodologies category 0.33% 0.40% 0.36%
Number of salaries quoted 9 8 17
Median salary £43,750 £50,000 £40,000
Median salary % change year-on-year
-12.50% +25.00%
90% offered a salary of more than £33,581 £35,950 £30,000
10% offered a salary of more than £63,000 £63,250 £60,000
UK excluding London median salary £52,500 £50,000 £56,000
% change year-on-year
+5.00% -10.71%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4525 5211 5235
As % of all permanent IT jobs located in the South West 89.73% 89.26% 87.94%
Number of salaries quoted 3693 4280 4385
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,500 £29,000 £28,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 26 February 2017.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 26 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -10 8 £53,750 +7.50%
Devon - 4 £33,581 - 1
Wiltshire +22 2 £59,375 +97.91%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 26 February 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Customer Engagement.

1 14 (48.28%) Line Management
2 13 (44.83%) Oracle
3 12 (41.38%) SQL
3 12 (41.38%) MS Excel
4 10 (34.48%) Degree
5 9 (31.03%) Retail
6 8 (27.59%) Management Information System
7 7 (24.14%) Microsoft
7 7 (24.14%) ITIL
7 7 (24.14%) Business Intelligence
7 7 (24.14%) Microsoft Azure
7 7 (24.14%) PaaS
8 6 (20.69%) ITIL V3
8 6 (20.69%) Continuous Improvement
8 6 (20.69%) Software Engineering
8 6 (20.69%) Business Development
8 6 (20.69%) Security Cleared
8 6 (20.69%) Project Management
8 6 (20.69%) Service Management
8 6 (20.69%) Service Delivery
8 6 (20.69%) Presales
9 5 (17.24%) User Experience
9 5 (17.24%) Microsoft Power View
9 5 (17.24%) Data Centre
9 5 (17.24%) Dashboard Development
9 5 (17.24%) Virtual Machines
9 5 (17.24%) Gantt Chart
9 5 (17.24%) VMware
9 5 (17.24%) Zachman Framework
9 5 (17.24%) TOGAF

Customer Engagement
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.24%) SharePoint
2 2 (6.90%) Apache Spark
2 2 (6.90%) Oracle SOA Suite
Applications
1 12 (41.38%) MS Excel
2 5 (17.24%) MS Visio
3 3 (10.34%) InVision
Business Applications
1 1 (3.45%) Dynamics AX
1 1 (3.45%) SAP ERP
Cloud Services
1 7 (24.14%) Microsoft Azure
1 7 (24.14%) PaaS
2 5 (17.24%) Amazon AWS
2 5 (17.24%) Amazon EC2
2 5 (17.24%) IaaS
3 2 (6.90%) iPaaS
Communications & Networking
1 3 (10.34%) TETRA
2 1 (3.45%) 4G
2 1 (3.45%) LTE
Database & Business Intelligence
1 5 (17.24%) Crystal Reports
1 5 (17.24%) DB2
1 5 (17.24%) Microsoft Power View
1 5 (17.24%) MySQL
1 5 (17.24%) Oracle Reports
1 5 (17.24%) PerformancePoint
1 5 (17.24%) QlikView
1 5 (17.24%) SQL Server
1 5 (17.24%) SQL Server Reporting Services
2 2 (6.90%) Big Data
2 2 (6.90%) Data Lake
2 2 (6.90%) Hadoop
2 2 (6.90%) Relational Database
Development Applications
1 3 (10.34%) Axure RP
1 3 (10.34%) Balsamiq Mockups
General
1 9 (31.03%) Retail
2 5 (17.24%) Finance
2 5 (17.24%) Publishing
3 2 (6.90%) Military
4 1 (3.45%) Marketing
Job Titles
1 8 (27.59%) Analyst
2 7 (24.14%) Architect
3 5 (17.24%) Business Intelligence Analyst
3 5 (17.24%) Solutions Architect
4 4 (13.79%) QlikView Analyst
4 4 (13.79%) Senior Analyst
4 4 (13.79%) Senior Business Intelligence Analyst
4 4 (13.79%) SSRS Analyst
5 3 (10.34%) Cybersecurity Analyst
5 3 (10.34%) Designer
5 3 (10.34%) Lead Designer
5 3 (10.34%) Lead UX Designer
5 3 (10.34%) Report Analyst
5 3 (10.34%) Security Analyst
5 3 (10.34%) UX Designer
6 2 (6.90%) IT Manager
6 2 (6.90%) IT Services Manager
6 2 (6.90%) Senior Reporting Analyst
6 2 (6.90%) Service Manager
6 2 (6.90%) Technical Architect
Libraries, Frameworks & Software Standards
1 2 (6.90%) J2EE
1 2 (6.90%) XML
1 2 (6.90%) XSD
1 2 (6.90%) XSLT
Miscellaneous
1 8 (27.59%) Management Information System
2 5 (17.24%) CMDB
2 5 (17.24%) Computer Science
2 5 (17.24%) Data Centre
2 5 (17.24%) User Experience
3 3 (10.34%) CESG
3 3 (10.34%) Driving Licence
3 3 (10.34%) Security Operations Centre
4 2 (6.90%) Virtual Team
Processes & Methodologies
1 14 (48.28%) Line Management
2 7 (24.14%) Business Intelligence
2 7 (24.14%) ITIL
3 6 (20.69%) Business Development
3 6 (20.69%) Continuous Improvement
3 6 (20.69%) ITIL V3
3 6 (20.69%) Presales
3 6 (20.69%) Project Management
3 6 (20.69%) Service Delivery
3 6 (20.69%) Service Management
3 6 (20.69%) Software Engineering
4 5 (17.24%) Capacity Planning
4 5 (17.24%) Dashboard Development
4 5 (17.24%) Data Extraction
4 5 (17.24%) Gantt Chart
4 5 (17.24%) Incident Management
4 5 (17.24%) IT Governance
4 5 (17.24%) Requirements Analysis
4 5 (17.24%) TOGAF
4 5 (17.24%) Zachman Framework
Programming Languages
1 12 (41.38%) SQL
2 5 (17.24%) PL/SQL
2 5 (17.24%) T-SQL
3 2 (6.90%) Java
Qualifications
1 10 (34.48%) Degree
2 6 (20.69%) Security Cleared
3 5 (17.24%) ISEB
3 5 (17.24%) PMI Certification
3 5 (17.24%) PMP
3 5 (17.24%) SC Cleared
4 3 (10.34%) CISSP
4 3 (10.34%) GCIH
4 3 (10.34%) GIAC
4 3 (10.34%) SSCP
5 2 (6.90%) CCDA
5 2 (6.90%) Chartered Engineer
5 2 (6.90%) Cisco Certification
6 1 (3.45%) DV Cleared
Quality Assurance & Compliance
1 5 (17.24%) ISO/IEC 27001
2 3 (10.34%) HMG Security Policy Framework
3 2 (6.90%) COBIT
3 2 (6.90%) SLA
System Software
1 5 (17.24%) Virtual Machines
1 5 (17.24%) VMware Infrastructure
Systems Management
1 5 (17.24%) SCVMM
Vendors
1 13 (44.83%) Oracle
2 7 (24.14%) Microsoft
3 5 (17.24%) BMC
3 5 (17.24%) CheckPoint
3 5 (17.24%) Cisco
3 5 (17.24%) Citrix
3 5 (17.24%) EMC
3 5 (17.24%) HP
3 5 (17.24%) IBM
3 5 (17.24%) Juniper
3 5 (17.24%) NetApp
3 5 (17.24%) Remedy
3 5 (17.24%) VMware
4 3 (10.34%) Adobe
4 3 (10.34%) CA Agile Central
5 1 (3.45%) SAP
South West
EXCELerate
Salary: Up to £70,000 per annum + Bonus, Healthcare & Pension
Posted: 4 days ago
Bath, Avon
First Point
Salary: £35000.00 - £47000.00 per annum
Posted: 3 days ago
Exeter, Devon
Landmark Information Group Ltd
Salary: Competitive salary, bonus and benefits
Posted: 2 days ago