The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
England / South West
Rank 214 227 226
Rank change year-on-year
+13 -1
Permanent jobs citing Customer Engagement 13 12 17
As % of all permanent IT jobs located in the South West 0.26% 0.21% 0.28%
As % of the Processes & Methodologies category 0.30% 0.24% 0.32%
Number of salaries quoted 7 5 15
Median salary £43,750 £55,000 £40,000
Median salary % change year-on-year
-20.45% +37.50%
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4378 4962 5279
As % of all permanent IT jobs located in the South West 88.32% 88.89% 86.90%
Number of salaries quoted 3579 4179 4432
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £65,000 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 20 January 2017.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol 0 8 £53,750 +2.38% 2
Devon - 3 £33,581 -
Wiltshire - 2 £44,375 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 20 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Customer Engagement.

1 13 (38.24%) Oracle
1 13 (38.24%) MS Excel
1 13 (38.24%) Line Management
2 12 (35.29%) SQL
3 10 (29.41%) Microsoft
4 9 (26.47%) Management Information System
4 9 (26.47%) Degree
5 8 (23.53%) Retail
5 8 (23.53%) Project Management
5 8 (23.53%) Business Intelligence
5 8 (23.53%) Presales
6 7 (20.59%) Microsoft Azure
7 6 (17.65%) Security Cleared
7 6 (17.65%) PaaS
7 6 (17.65%) Data Extraction
7 6 (17.65%) PerformancePoint
7 6 (17.65%) QlikView
7 6 (17.65%) SQL Server Reporting Services
7 6 (17.65%) MS Visio
7 6 (17.65%) Data Modelling
7 6 (17.65%) IBM
7 6 (17.65%) T-SQL
7 6 (17.65%) PL/SQL
7 6 (17.65%) Crystal Reports
7 6 (17.65%) CRM
7 6 (17.65%) SharePoint
7 6 (17.65%) ITIL
7 6 (17.65%) PRINCE2
7 6 (17.65%) Oracle Reports
7 6 (17.65%) Remedy

Customer Engagement
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (17.65%) SharePoint
2 2 (5.88%) Apache Spark
2 2 (5.88%) Oracle SOA Suite
Applications
1 13 (38.24%) MS Excel
2 6 (17.65%) MS Visio
3 2 (5.88%) InVision
4 1 (2.94%) MS Project
Business Applications
1 1 (2.94%) Dynamics AX
1 1 (2.94%) SAP ERP
Cloud Services
1 7 (20.59%) Microsoft Azure
2 6 (17.65%) PaaS
3 4 (11.76%) Amazon AWS
3 4 (11.76%) Amazon EC2
3 4 (11.76%) IaaS
4 2 (5.88%) iPaaS
5 1 (2.94%) Office 365
Communications & Networking
1 2 (5.88%) TETRA
Database & Business Intelligence
1 6 (17.65%) Crystal Reports
1 6 (17.65%) Microsoft Power View
1 6 (17.65%) Oracle Reports
1 6 (17.65%) PerformancePoint
1 6 (17.65%) QlikView
1 6 (17.65%) SQL Server Reporting Services
2 4 (11.76%) DB2
2 4 (11.76%) MySQL
2 4 (11.76%) SQL Server
3 2 (5.88%) Big Data
3 2 (5.88%) Data Lake
3 2 (5.88%) Hadoop
3 2 (5.88%) Relational Database
Development Applications
1 2 (5.88%) Axure RP
1 2 (5.88%) Balsamiq Mockups
General
1 8 (23.53%) Retail
2 6 (17.65%) Finance
3 4 (11.76%) Publishing
4 2 (5.88%) Advertising
4 2 (5.88%) Automotive
4 2 (5.88%) Marketing
5 1 (2.94%) Military
Job Titles
1 9 (26.47%) Analyst
2 6 (17.65%) Architect
2 6 (17.65%) Business Intelligence Analyst
3 5 (14.71%) QlikView Analyst
3 5 (14.71%) Senior Analyst
3 5 (14.71%) Senior Business Intelligence Analyst
3 5 (14.71%) SSRS Analyst
4 4 (11.76%) IT Manager
4 4 (11.76%) Principal Engineer
4 4 (11.76%) Report Analyst
4 4 (11.76%) Sales Engineer
4 4 (11.76%) Solutions Architect
5 3 (8.82%) Crystal Reports Analyst
5 3 (8.82%) Cybersecurity Analyst
5 3 (8.82%) Project Manager
5 3 (8.82%) Security Analyst
5 3 (8.82%) Senior Reporting Analyst
5 3 (8.82%) SharePoint Analyst
6 2 (5.88%) Data Strategist
6 2 (5.88%) SQL Analyst
Libraries, Frameworks & Software Standards
1 2 (5.88%) J2EE
1 2 (5.88%) XML
1 2 (5.88%) XSD
1 2 (5.88%) XSLT
Miscellaneous
1 9 (26.47%) Management Information System
2 6 (17.65%) Data Extraction
3 5 (14.71%) Data Centre
4 4 (11.76%) CMDB
4 4 (11.76%) Computer Science
4 4 (11.76%) Driving Licence
4 4 (11.76%) User Experience
4 4 (11.76%) Virtual Team
5 3 (8.82%) CESG
5 3 (8.82%) Security Operations Centre
6 2 (5.88%) Visualisation
7 1 (2.94%) iPad
Processes & Methodologies
1 13 (38.24%) Line Management
2 8 (23.53%) Business Intelligence
2 8 (23.53%) Presales
2 8 (23.53%) Project Management
3 6 (17.65%) CRM
3 6 (17.65%) Dashboard Development
3 6 (17.65%) Data Modelling
3 6 (17.65%) ITIL
3 6 (17.65%) PRINCE2
3 6 (17.65%) Service Management
4 5 (14.71%) Continuous Improvement
4 5 (14.71%) Cybersecurity
4 5 (14.71%) Incident Management
4 5 (14.71%) ITIL V3
4 5 (14.71%) Service Delivery
4 5 (14.71%) Software Engineering
5 4 (11.76%) IT Governance
5 4 (11.76%) Requirements Analysis
5 4 (11.76%) Strategic Planning
5 4 (11.76%) Zachman Framework
Programming Languages
1 12 (35.29%) SQL
2 6 (17.65%) PL/SQL
2 6 (17.65%) T-SQL
3 2 (5.88%) Java
Qualifications
1 9 (26.47%) Degree
2 6 (17.65%) Security Cleared
3 5 (14.71%) PMP
3 5 (14.71%) SC Cleared
4 4 (11.76%) CCDA
4 4 (11.76%) Cisco Certification
4 4 (11.76%) ISEB
4 4 (11.76%) PMI Certification
5 3 (8.82%) CISSP
5 3 (8.82%) GCIH
5 3 (8.82%) GIAC
5 3 (8.82%) SSCP
6 2 (5.88%) Chartered Engineer
7 1 (2.94%) DV Cleared
Quality Assurance & Compliance
1 5 (14.71%) ISO/IEC 27001
2 3 (8.82%) HMG Security Policy Framework
3 2 (5.88%) COBIT
3 2 (5.88%) SLA
System Software
1 4 (11.76%) Virtual Machines
1 4 (11.76%) VMware Infrastructure
Systems Management
1 4 (11.76%) SCVMM
Vendors
1 13 (38.24%) Oracle
2 10 (29.41%) Microsoft
3 6 (17.65%) IBM
3 6 (17.65%) Remedy
4 4 (11.76%) BMC
4 4 (11.76%) CheckPoint
4 4 (11.76%) Cisco
4 4 (11.76%) Citrix
4 4 (11.76%) EMC
4 4 (11.76%) HP
4 4 (11.76%) Juniper
4 4 (11.76%) NetApp
4 4 (11.76%) VMware
5 2 (5.88%) Adobe
5 2 (5.88%) BT
5 2 (5.88%) CA Agile Central
6 1 (2.94%) SAP
Bristol, Avon
Haybrook IT Resourcing Ltd
Salary: Competitive
Posted: 2 hours ago
Bournemouth, Dorset
Haybrook IT Resourcing Ltd
Salary: Competitive
Posted: 2 hours ago
Bristol, Avon
Bray leino
Salary: From £30,000 to £45,000 per annum
Posted: 16 days ago
Bath
Talent Point
Salary: £33000.00 - £400000.00 per annum
Posted: 11 days ago