The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 220 232 238
Rank change year-on-year
+12 +6
Permanent jobs citing Customer Engagement 15 13 19
As % of all permanent IT jobs located in the South West 0.28% 0.23% 0.29%
As % of the Processes & Methodologies category 0.32% 0.26% 0.34%
Number of salaries quoted 14 11 16
Median salary £52,500 £55,000 £40,000
Median salary % change year-on-year
-4.54% +37.50%
90% offered a salary of more than £39,300 £32,500 £21,250
10% offered a salary of more than £67,000 £73,000 £56,250
UK excluding London median salary £52,500 £50,000 £52,500
% change year-on-year
+5.00% -4.76%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4631 5098 5571
As % of all permanent IT jobs located in the South West 87.97% 88.71% 85.96%
Number of salaries quoted 3841 4289 4576
Median salary £42,500 £43,000 £40,000
Median salary % change year-on-year
-1.16% +7.50%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 6 December 2016.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +7 5 £39,500 -21.00% 1
Wiltshire +17 3 £50,000 -28.57% 1
Gloucestershire -17 3 £70,000 +9.37%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 6 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region with a requirement for Customer Engagement.

1 17 (40.48%) Presales
2 13 (30.95%) Oracle
2 13 (30.95%) Project Management
3 12 (28.57%) SQL
3 12 (28.57%) CRM
4 11 (26.19%) Microsoft Azure
5 10 (23.81%) Degree
5 10 (23.81%) Microsoft
5 10 (23.81%) ITIL
5 10 (23.81%) PRINCE2
5 10 (23.81%) Data Centre
5 10 (23.81%) Line Management
6 9 (21.43%) Service Management
7 8 (19.05%) Service Delivery
7 8 (19.05%) MS Excel
7 8 (19.05%) IBM
7 8 (19.05%) HP
7 8 (19.05%) PaaS
8 7 (16.67%) Continuous Improvement
8 7 (16.67%) Citrix
8 7 (16.67%) Cisco
8 7 (16.67%) Finance
8 7 (16.67%) VMware
8 7 (16.67%) Juniper
8 7 (16.67%) PMP
8 7 (16.67%) Amazon AWS
8 7 (16.67%) VMware Infrastructure
8 7 (16.67%) Software Engineering
9 6 (14.29%) Zachman Framework
9 6 (14.29%) TOGAF

Customer Engagement
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.52%) SharePoint
2 2 (4.76%) Apache Spark
2 2 (4.76%) Oracle SOA Suite
Applications
1 8 (19.05%) MS Excel
2 4 (9.52%) MS Visio
3 2 (4.76%) InVision
4 1 (2.38%) MS Project
Business Applications
1 1 (2.38%) Dynamics AX
1 1 (2.38%) Exstream
1 1 (2.38%) SAP ERP
Cloud Services
1 11 (26.19%) Microsoft Azure
2 8 (19.05%) PaaS
3 7 (16.67%) Amazon AWS
4 6 (14.29%) Amazon EC2
4 6 (14.29%) IaaS
5 5 (11.90%) SaaS
6 2 (4.76%) iPaaS
6 2 (4.76%) Office 365
7 1 (2.38%) Cloud Computing
Communications & Networking
1 2 (4.76%) TETRA
2 1 (2.38%) Internet
2 1 (2.38%) LAN
2 1 (2.38%) WAN
Database & Business Intelligence
1 6 (14.29%) DB2
1 6 (14.29%) MySQL
1 6 (14.29%) SQL Server
2 4 (9.52%) Crystal Reports
2 4 (9.52%) Microsoft Power View
2 4 (9.52%) Oracle Reports
2 4 (9.52%) PerformancePoint
2 4 (9.52%) QlikView
2 4 (9.52%) SQL Server Reporting Services
3 2 (4.76%) Big Data
3 2 (4.76%) Data Lake
3 2 (4.76%) Hadoop
3 2 (4.76%) Relational Database
Development Applications
1 2 (4.76%) Axure RP
1 2 (4.76%) Balsamiq Mockups
General
1 7 (16.67%) Finance
2 6 (14.29%) Publishing
3 3 (7.14%) Marketing
4 2 (4.76%) Advertising
4 2 (4.76%) Automotive
4 2 (4.76%) Telecoms
5 1 (2.38%) Banking
5 1 (2.38%) Military
5 1 (2.38%) Retail
Job Titles
1 9 (21.43%) Architect
2 6 (14.29%) Solutions Architect
3 5 (11.90%) Analyst
3 5 (11.90%) IT Manager
3 5 (11.90%) Senior Analyst
4 4 (9.52%) Business Intelligence Analyst
4 4 (9.52%) Consultant
4 4 (9.52%) CRM Consultant
4 4 (9.52%) Presales Consultant
4 4 (9.52%) Principal Engineer
4 4 (9.52%) Project Manager
4 4 (9.52%) QlikView Analyst
4 4 (9.52%) SaaS Consultant
4 4 (9.52%) Sales Engineer
4 4 (9.52%) Senior Business Intelligence Analyst
4 4 (9.52%) Solutions Consultant
4 4 (9.52%) SSRS Analyst
4 4 (9.52%) Technical Manager
5 3 (7.14%) IT Technical Manager
5 3 (7.14%) SharePoint Analyst
Libraries, Frameworks & Software Standards
1 2 (4.76%) J2EE
1 2 (4.76%) XML
1 2 (4.76%) XSD
1 2 (4.76%) XSLT
Miscellaneous
1 10 (23.81%) Data Centre
2 6 (14.29%) CMDB
2 6 (14.29%) Computer Science
3 5 (11.90%) Driving Licence
3 5 (11.90%) Management Information System
4 4 (9.52%) Data Extraction
4 4 (9.52%) User Experience
4 4 (9.52%) Virtual Team
5 2 (4.76%) iPad
5 2 (4.76%) Visualisation
6 1 (2.38%) Analytical Skills
6 1 (2.38%) Clustering
6 1 (2.38%) Enterprise Software
Operating Systems
1 1 (2.38%) Linux
Processes & Methodologies
1 17 (40.48%) Presales
2 13 (30.95%) Project Management
3 12 (28.57%) CRM
4 10 (23.81%) ITIL
4 10 (23.81%) Line Management
4 10 (23.81%) PRINCE2
5 9 (21.43%) Service Management
6 8 (19.05%) Service Delivery
7 7 (16.67%) Continuous Improvement
7 7 (16.67%) Software Engineering
8 6 (14.29%) Business Development
8 6 (14.29%) Business Intelligence
8 6 (14.29%) Capacity Planning
8 6 (14.29%) Gantt Chart
8 6 (14.29%) IT Governance
8 6 (14.29%) ITIL V3
8 6 (14.29%) Requirements Analysis
8 6 (14.29%) Technical Architecture
8 6 (14.29%) TOGAF
8 6 (14.29%) Zachman Framework
Programming Languages
1 12 (28.57%) SQL
2 4 (9.52%) PL/SQL
2 4 (9.52%) T-SQL
3 2 (4.76%) Java
4 1 (2.38%) VB
Qualifications
1 10 (23.81%) Degree
2 7 (16.67%) PMP
3 6 (14.29%) ISEB
3 6 (14.29%) PMI Certification
4 5 (11.90%) Security Cleared
5 4 (9.52%) CCDA
5 4 (9.52%) Cisco Certification
5 4 (9.52%) SC Cleared
6 2 (4.76%) Chartered Engineer
7 1 (2.38%) DV Cleared
7 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 2 (4.76%) SLA
2 1 (2.38%) COBIT
2 1 (2.38%) ISO/IEC 27001
System Software
1 7 (16.67%) VMware Infrastructure
2 6 (14.29%) Virtual Machines
3 1 (2.38%) Virtual Desktop
Systems Management
1 6 (14.29%) SCVMM
Vendors
1 13 (30.95%) Oracle
2 10 (23.81%) Microsoft
3 8 (19.05%) HP
3 8 (19.05%) IBM
4 7 (16.67%) Cisco
4 7 (16.67%) Citrix
4 7 (16.67%) Juniper
4 7 (16.67%) VMware
5 6 (14.29%) BMC
5 6 (14.29%) CheckPoint
5 6 (14.29%) EMC
5 6 (14.29%) NetApp
6 5 (11.90%) Remedy
7 2 (4.76%) Adobe
7 2 (4.76%) BT
7 2 (4.76%) CA Agile Central
8 1 (2.38%) F5
8 1 (2.38%) SAP
Malmesbury, Wiltshire
Redrock Consulting Ltd
Salary: £30000 - £45000 per annum + Benefits
Posted: 5 days ago
Bath
Talent Point
Salary: £40000.00 - £50000.00 per annum
Posted: 25 days ago