The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 219 214 199
Rank change year-on-year
-5 -15
Permanent jobs citing Customer Engagement 25 6 22
As % of all permanent IT jobs located in the South West 0.40% 0.10% 0.41%
As % of the Processes & Methodologies category 0.49% 0.13% 0.52%
Number of salaries quoted 21 5 22
Average salary £37,500 £30,000 £44,563
Average salary % change year-on-year
+25.00% -32.67%
90% offered a salary of more than £26,500 £30,000 £31,500
10% offered a salary of more than £60,000 £42,000 £58,150
UK excluding London average salary £50,000 £47,500 £50,000
% change year-on-year
+5.26% -5.00%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5107 4667 4247
As % of all permanent IT jobs located in the South West 82.61% 81.66% 79.01%
Number of salaries quoted 4173 3877 3725
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £62,500 £55,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Engagement
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 27 April 2015.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol - 16 £37,500 - 4
Somerset +12 6 £26,500 -11.66%
Gloucestershire - 2 £39,000 -
Wiltshire +1 1 £67,500 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 27 April 2015, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 20 (52.63%) SC Cleared
1 20 (52.63%) Security Cleared
2 19 (50.00%) Degree
3 12 (31.58%) Digital Signal Processing
3 12 (31.58%) Signal Processing
3 12 (31.58%) Software Engineering
3 12 (31.58%) C++
3 12 (31.58%) UML
3 12 (31.58%) Pattern Recognition
4 9 (23.68%) Machine Learning
4 9 (23.68%) Windows
4 9 (23.68%) MS Excel
4 9 (23.68%) Artificial Intelligence
4 9 (23.68%) Neural Network
5 8 (21.05%) MS Exchange
5 8 (21.05%) ITIL
6 7 (18.42%) Marketing
7 6 (15.79%) C
8 5 (13.16%) Active Directory
8 5 (13.16%) SLA
9 4 (10.53%) Telecoms
9 4 (10.53%) Finance
9 4 (10.53%) Migration
9 4 (10.53%) Cocoa
9 4 (10.53%) DNS
9 4 (10.53%) Blackberry
9 4 (10.53%) Apple
9 4 (10.53%) OOD
9 4 (10.53%) OO
9 4 (10.53%) JSP

Customer Engagement
Top Related IT Skills in the South West by Category

For the 6 months to 27 April 2015, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 8 (21.05%) MS Exchange
2 4 (10.53%) IIS
3 1 (2.63%) SharePoint
3 1 (2.63%) SharePoint 2010
Applications
1 9 (23.68%) MS Excel
2 1 (2.63%) MS Office
Communications & Networking
1 4 (10.53%) DNS
2 1 (2.63%) SAN
2 1 (2.63%) Firewall
2 1 (2.63%) Wireless
2 1 (2.63%) iSCSI
2 1 (2.63%) LAN
2 1 (2.63%) VoIP
2 1 (2.63%) WAN
Database & Business Intelligence
1 3 (7.89%) SQLite
Development Applications
1 3 (7.89%) Xcode
1 3 (7.89%) Git (software)
1 3 (7.89%) Appcelerator Titanium
General
1 7 (18.42%) Marketing
2 4 (10.53%) Banking
2 4 (10.53%) Telecoms
2 4 (10.53%) Finance
3 1 (2.63%) Aerospace
Job Titles
1 12 (31.58%) Software Engineer
1 12 (31.58%) C++ Software Engineer
2 5 (13.16%) Architect
2 5 (13.16%) Analyst
2 5 (13.16%) Support Analyst
3 4 (10.53%) Infrastructure Engineer
3 4 (10.53%) Developer
3 4 (10.53%) Network Engineer
3 4 (10.53%) Solutions Architect
3 4 (10.53%) Network Infrastructure Engineer
3 4 (10.53%) iOS Developer
4 3 (7.89%) Senior C++ Software Engineer
4 3 (7.89%) Delivery Manager
4 3 (7.89%) Programme Director
4 3 (7.89%) Programme Manager
4 3 (7.89%) Senior Software Engineer
5 2 (5.26%) Engagement Manager
6 1 (2.63%) Operations Director
6 1 (2.63%) Technical Director
6 1 (2.63%) Genesys Engineer
Libraries, Frameworks & Software Standards
1 4 (10.53%) JSP
1 4 (10.53%) SOAP
1 4 (10.53%) Web Services
1 4 (10.53%) iOS SDK
1 4 (10.53%) REST
1 4 (10.53%) Cocoa
1 4 (10.53%) Cocoa Touch
1 4 (10.53%) UIKit
2 3 (7.89%) jQuery
2 3 (7.89%) Ext JS
2 3 (7.89%) PhoneGap
2 3 (7.89%) Sencha Touch
2 3 (7.89%) OpenGL
2 3 (7.89%) Middleware
Miscellaneous
1 9 (23.68%) Artificial Intelligence
1 9 (23.68%) Neural Network
2 4 (10.53%) Blackberry
2 4 (10.53%) Clustering
2 4 (10.53%) Social Media
2 4 (10.53%) iPad
2 4 (10.53%) iPhone
2 4 (10.53%) Enterprise Software
2 4 (10.53%) User Experience
2 4 (10.53%) Data Structures
3 3 (7.89%) Digital Media
3 3 (7.89%) Mobile App
3 3 (7.89%) 3D Graphics
3 3 (7.89%) Mathematics
3 3 (7.89%) Computer Science
4 1 (2.63%) IVR
4 1 (2.63%) EqualLogic
4 1 (2.63%) Biometrics
Operating Systems
1 9 (23.68%) Windows
2 4 (10.53%) Apple iOS
Processes & Methodologies
1 12 (31.58%) UML
1 12 (31.58%) Software Engineering
1 12 (31.58%) Pattern Recognition
1 12 (31.58%) Digital Signal Processing
1 12 (31.58%) Signal Processing
2 9 (23.68%) Machine Learning
3 8 (21.05%) ITIL
4 4 (10.53%) OO
4 4 (10.53%) OOD
4 4 (10.53%) Enterprise Architecture
4 4 (10.53%) Agile Software Development
4 4 (10.53%) Migration
4 4 (10.53%) iOS Development
4 4 (10.53%) Software Delivery
5 3 (7.89%) Concurrent Programming
5 3 (7.89%) Unit Testing
5 3 (7.89%) Continuous Integration
5 3 (7.89%) Multithreading
5 3 (7.89%) Data Protection
5 3 (7.89%) Software Architecture
Programming Languages
1 12 (31.58%) C++
2 6 (15.79%) C
3 4 (10.53%) SQL
3 4 (10.53%) Objective-C
4 3 (7.89%) JavaScript
4 3 (7.89%) PHP
Qualifications
1 20 (52.63%) SC Cleared
1 20 (52.63%) Security Cleared
2 19 (50.00%) Degree
3 4 (10.53%) DV Cleared
4 1 (2.63%) CCNP
4 1 (2.63%) CCNA
4 1 (2.63%) CCDP
4 1 (2.63%) Cisco Certification
4 1 (2.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 5 (13.16%) SLA
2 4 (10.53%) JSP 440
3 3 (7.89%) ISO/IEC 27001
3 3 (7.89%) QA
System Software
1 5 (13.16%) Active Directory
2 4 (10.53%) vSphere
3 1 (2.63%) VMware Infrastructure
3 1 (2.63%) XenDesktop
Vendors
1 4 (10.53%) Apple
2 3 (7.89%) Volantis
2 3 (7.89%) Google
2 3 (7.89%) Sencha
2 3 (7.89%) Appcelerator
2 3 (7.89%) Netbiscuits
2 3 (7.89%) Kony
3 2 (5.26%) Microsoft
4 1 (2.63%) Dell
4 1 (2.63%) Citrix
4 1 (2.63%) Genesys
4 1 (2.63%) VMware
4 1 (2.63%) Cisco
Bristol, Gloucestershire
Propel London Ltd
Posted: 11 days ago
Bristol
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 17 days ago
Bristol
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 17 days ago