The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 220 198 203
Rank change year-on-year
-22 +5
Permanent jobs citing Customer Engagement 11 19 14
As % of all permanent IT jobs located in the South West 0.18% 0.37% 0.25%
As % of the Processes & Methodologies category 0.22% 0.46% 0.32%
Number of salaries quoted 10 19 10
Average salary £42,500 £36,000 £53,750
Average salary % change year-on-year
+18.05% -33.02%
90% offered a salary of more than £20,950 £30,000 £38,272
10% offered a salary of more than £53,000 £49,200 £57,500
UK excluding London average salary £48,500 £47,500 £52,500
% change year-on-year
+2.10% -9.52%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
4936 4175 4313
As % of all permanent IT jobs located in the South West 81.41% 81.62% 75.85%
Number of salaries quoted 4050 3580 3780
Average salary £40,000 £37,500 £39,500
Average salary % change year-on-year
+6.66% -5.06%
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £62,000 £57,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Engagement
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 1 October 2014.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Devon -19 4 £21,000 -35.38% 1
Wiltshire -5 2 £51,250 +2.50%
Dorset -11 2 £42,500 +18.05% 1
Somerset -14 2 £53,750 +13.15%
Bristol - 1 £40,000 -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 1 October 2014, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 5 (31.25%) Marketing
2 4 (25.00%) Spring
2 4 (25.00%) Hibernate
2 4 (25.00%) HTML
2 4 (25.00%) Java
2 4 (25.00%) JavaScript
2 4 (25.00%) CSS
2 4 (25.00%) Microsoft
2 4 (25.00%) jQuery
2 4 (25.00%) HTML5
2 4 (25.00%) CSS3
3 3 (18.75%) Magnolia
3 3 (18.75%) MongoDB
3 3 (18.75%) Zend
3 3 (18.75%) Backbone.js
3 3 (18.75%) Twitter
3 3 (18.75%) Sass
3 3 (18.75%) Raphaël
3 3 (18.75%) Twitter Bootstrap
3 3 (18.75%) SC Cleared
3 3 (18.75%) Security Cleared
3 3 (18.75%) .NET
3 3 (18.75%) MySQL
3 3 (18.75%) PHP
3 3 (18.75%) MS Excel
3 3 (18.75%) CRM
3 3 (18.75%) ITIL
3 3 (18.75%) SVG
3 3 (18.75%) CMS
3 3 (18.75%) Finance

Customer Engagement
Top Related IT Skills in the South West by Category

For the 6 months to 1 October 2014, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (18.75%) Magnolia
1 3 (18.75%) CMS
2 2 (12.50%) SharePoint
Applications
1 3 (18.75%) MS Excel
Cloud Services
1 1 (6.25%) SaaS
1 1 (6.25%) Cloud Computing
Communications & Networking
1 1 (6.25%) WAN
1 1 (6.25%) Wireless
Database & Business Intelligence
1 3 (18.75%) MongoDB
1 3 (18.75%) MySQL
2 1 (6.25%) Data Warehouse
2 1 (6.25%) SQL Server Integration Services
General
1 5 (31.25%) Marketing
2 3 (18.75%) Finance
3 1 (6.25%) Telecoms
3 1 (6.25%) Publishing
Job Titles
1 5 (31.25%) Developer
2 4 (25.00%) Web Developer
2 4 (25.00%) Consultant
2 4 (25.00%) Front-End Developer
2 4 (25.00%) Front-End Web Developer
3 3 (18.75%) Architect
3 3 (18.75%) Software Manager
4 2 (12.50%) PRINCE2 Project Manager
4 2 (12.50%) Software Project Manager
4 2 (12.50%) Project Manager
4 2 (12.50%) Solutions Architect
4 2 (12.50%) Agile Project Manager
5 1 (6.25%) Business Intelligence Specialist
5 1 (6.25%) Senior Architect
5 1 (6.25%) Senior Developer
5 1 (6.25%) Technical Consultant
5 1 (6.25%) Java Developer
5 1 (6.25%) Delivery Manager
5 1 (6.25%) Senior Java Developer
5 1 (6.25%) Operations Manager
Libraries, Frameworks & Software Standards
1 4 (25.00%) Spring
1 4 (25.00%) Hibernate
1 4 (25.00%) HTML
1 4 (25.00%) CSS
1 4 (25.00%) jQuery
1 4 (25.00%) HTML5
1 4 (25.00%) CSS3
2 3 (18.75%) Backbone.js
2 3 (18.75%) Sass
2 3 (18.75%) Raphaël
2 3 (18.75%) Twitter Bootstrap
2 3 (18.75%) .NET
2 3 (18.75%) SVG
3 1 (6.25%) XML
3 1 (6.25%) Velocity
Miscellaneous
1 2 (12.50%) User Experience
1 2 (12.50%) Analytical Skills
2 1 (6.25%) Enterprise Software
2 1 (6.25%) NHS
2 1 (6.25%) Clustering
2 1 (6.25%) Computer Science
Operating Systems
1 2 (12.50%) Linux
Processes & Methodologies
1 3 (18.75%) CRM
1 3 (18.75%) ITIL
1 3 (18.75%) Telemarketing
2 2 (12.50%) Agile Software Development
2 2 (12.50%) Service Management
2 2 (12.50%) Project Management
2 2 (12.50%) Scrum
2 2 (12.50%) PRINCE2
2 2 (12.50%) Continuous Improvement
3 1 (6.25%) Line Management
3 1 (6.25%) ETL
3 1 (6.25%) Business Intelligence
3 1 (6.25%) Business Continuity
3 1 (6.25%) Service Delivery
3 1 (6.25%) Change Management
3 1 (6.25%) Software Engineering
3 1 (6.25%) Refactoring
3 1 (6.25%) Load Balancing
Programming Languages
1 4 (25.00%) Java
1 4 (25.00%) JavaScript
2 3 (18.75%) PHP
3 1 (6.25%) C
3 1 (6.25%) SQL
Qualifications
1 3 (18.75%) SC Cleared
1 3 (18.75%) Security Cleared
2 2 (12.50%) Degree
2 2 (12.50%) PMP
2 2 (12.50%) PMI Certification
3 1 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.25%) ISO/IEC 27001
System Software
1 2 (12.50%) VMware Infrastructure
Vendors
1 4 (25.00%) Microsoft
2 3 (18.75%) Zend
2 3 (18.75%) Twitter
3 2 (12.50%) VMware
3 2 (12.50%) Cisco
3 2 (12.50%) HP
3 2 (12.50%) Citrix
3 2 (12.50%) Juniper
3 2 (12.50%) F5
4 1 (6.25%) Ericsson
Exmouth, Devon
Experis Ltd
Salary: £18000 - £23000 per annum + OTE (approx £5,000)
Posted: Yesterday
Bournemouth, Dorset
Connectus
Salary: £40000 - £45000 per annum + bonus, pension
Posted: 4 days ago
Cheltenham
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 18 days ago