The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 228 226 195
Rank change year-on-year
-2 -31
Permanent jobs citing Customer Engagement 17 5 17
As % of all permanent IT jobs located in the South West 0.28% 0.083% 0.34%
As % of the Processes & Methodologies category 0.33% 0.10% 0.41%
Number of salaries quoted 14 4 17
Average salary £32,500 £46,250 £36,000
Average salary % change year-on-year
-29.72% +28.47%
90% offered a salary of more than £31,500 £40,750 £30,000
10% offered a salary of more than £71,400 £55,250 £51,400
UK excluding London average salary £45,000 £45,500 £44,000
% change year-on-year
-1.09% +3.40%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South West region.

Processes & Methodologies Category
South West
Permanent IT job ads with a match in the
Processes & Methodologies category
5106 4962 4112
As % of all permanent IT jobs located in the South West 85.44% 82.23% 82.11%
Number of salaries quoted 4311 4034 3524
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £29,500 £27,500 £27,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the South West region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the South West

Customer Engagement
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the South West region.

Customer Engagement Salary Trend in the South West

Customer Engagement
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Engagement across the South West region over the 3 months to 4 September 2015.

Customer Engagement Salary Histogram in the South West

Customer Engagement
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the South West region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -1 7 £32,500 -18.75% 2
Wiltshire - 6 £70,000 - 2
Dorset +10 3 £31,500 -25.88%
Somerset +1 1 £72,000 +33.95%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the South West

For the 6 months to 4 September 2015, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 14 (29.79%) MS Excel
2 13 (27.66%) SC Cleared
2 13 (27.66%) Security Cleared
3 12 (25.53%) Degree
4 11 (23.40%) Microsoft
5 10 (21.28%) Marketing
6 9 (19.15%) SQL Server
6 9 (19.15%) MS Office
7 8 (17.02%) Cisco
7 8 (17.02%) Remedy
7 8 (17.02%) CAFM
7 8 (17.02%) Asset Management
7 8 (17.02%) Firewall
8 7 (14.89%) Service Delivery
8 7 (14.89%) Cocoa
8 7 (14.89%) Objective-C
8 7 (14.89%) iPhone
8 7 (14.89%) QA
8 7 (14.89%) Project Management
8 7 (14.89%) Apple
8 7 (14.89%) SOAP
8 7 (14.89%) Web Services
8 7 (14.89%) OO
8 7 (14.89%) OOD
8 7 (14.89%) LAN
8 7 (14.89%) WAN
8 7 (14.89%) Social Media
8 7 (14.89%) iPad
8 7 (14.89%) Apple iOS
8 7 (14.89%) iOS SDK

Customer Engagement
Top Related IT Skills in the South West by Category

For the 6 months to 4 September 2015, IT jobs across the South West region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.51%) IIS
1 4 (8.51%) MS Exchange
2 1 (2.13%) SharePoint 2010
2 1 (2.13%) SharePoint
Applications
1 14 (29.79%) MS Excel
2 9 (19.15%) MS Office
Communications & Networking
1 8 (17.02%) Firewall
2 7 (14.89%) LAN
2 7 (14.89%) WAN
3 5 (10.64%) DNS
4 4 (8.51%) Cisco ASA
5 1 (2.13%) SAN
5 1 (2.13%) Internet
5 1 (2.13%) Wireless
5 1 (2.13%) iSCSI
5 1 (2.13%) DHCP
5 1 (2.13%) TCP/IP
5 1 (2.13%) VoIP
Database & Business Intelligence
1 9 (19.15%) SQL Server
2 6 (12.77%) SQLite
3 3 (6.38%) Big Data
4 1 (2.13%) MS Access
4 1 (2.13%) Data Warehouse
4 1 (2.13%) BusinessObjects
Development Applications
1 6 (12.77%) Xcode
1 6 (12.77%) Git (software)
1 6 (12.77%) Appcelerator Titanium
General
1 10 (21.28%) Marketing
2 5 (10.64%) Retail
3 1 (2.13%) Finance
3 1 (2.13%) Advertising
3 1 (2.13%) Banking
Job Titles
1 13 (27.66%) Analyst
2 10 (21.28%) Architect
2 10 (21.28%) Support Analyst
3 8 (17.02%) Developer
4 7 (14.89%) iOS Developer
5 5 (10.64%) Applications Support
6 4 (8.51%) Project Manager
6 4 (8.51%) Lead Designer
6 4 (8.51%) Applications Support Analyst
6 4 (8.51%) Network Support
6 4 (8.51%) Security Architect
6 4 (8.51%) Network Architect
6 4 (8.51%) Lead Architect
6 4 (8.51%) Security Designer
6 4 (8.51%) Designer
6 4 (8.51%) Technical Design Authority
6 4 (8.51%) Lead Security Architect
7 3 (6.38%) Support Engineer
7 3 (6.38%) Genesys Engineer
7 3 (6.38%) Senior C++ Software Engineer
Libraries, Frameworks & Software Standards
1 7 (14.89%) SOAP
1 7 (14.89%) Web Services
1 7 (14.89%) Cocoa
1 7 (14.89%) iOS SDK
1 7 (14.89%) REST
1 7 (14.89%) Cocoa Touch
1 7 (14.89%) UIKit
2 6 (12.77%) PhoneGap
2 6 (12.77%) Sencha Touch
2 6 (12.77%) jQuery
2 6 (12.77%) Ext JS
2 6 (12.77%) OpenGL
2 6 (12.77%) Middleware
3 1 (2.13%) HTML
3 1 (2.13%) CSS
3 1 (2.13%) XML
3 1 (2.13%) XSLT
3 1 (2.13%) HTML5
3 1 (2.13%) AngularJS
Miscellaneous
1 7 (14.89%) iPhone
1 7 (14.89%) Social Media
1 7 (14.89%) iPad
1 7 (14.89%) User Experience
1 7 (14.89%) Data Structures
2 6 (12.77%) Mobile App
2 6 (12.77%) 3D Graphics
3 3 (6.38%) IVR
3 3 (6.38%) Mathematics
3 3 (6.38%) Computer Science
3 3 (6.38%) Biometrics
3 3 (6.38%) Data Centre
3 3 (6.38%) Analytical Skills
4 1 (2.13%) Enterprise Software
4 1 (2.13%) Digital Media
4 1 (2.13%) Management Information System
4 1 (2.13%) EqualLogic
4 1 (2.13%) RIA
4 1 (2.13%) FMCG
Operating Systems
1 7 (14.89%) Apple iOS
2 6 (12.77%) Windows
3 1 (2.13%) Linux
Processes & Methodologies
1 8 (17.02%) Asset Management
1 8 (17.02%) CAFM
2 7 (14.89%) OO
2 7 (14.89%) OOD
2 7 (14.89%) Project Management
2 7 (14.89%) Service Delivery
2 7 (14.89%) iOS Development
2 7 (14.89%) Mobile First
3 6 (12.77%) Concurrent Programming
3 6 (12.77%) ITIL
3 6 (12.77%) Data Modelling
3 6 (12.77%) Data Protection
3 6 (12.77%) Memory Management
3 6 (12.77%) BDD
3 6 (12.77%) Unit Testing
3 6 (12.77%) Continuous Integration
3 6 (12.77%) Multithreading
4 5 (10.64%) Migration
5 4 (8.51%) PRINCE2
5 4 (8.51%) Cyber Security
Programming Languages
1 7 (14.89%) Objective-C
2 6 (12.77%) JavaScript
2 6 (12.77%) PHP
3 5 (10.64%) SQL
4 3 (6.38%) C
4 3 (6.38%) C++
5 1 (2.13%) T-SQL
5 1 (2.13%) VBA
Qualifications
1 13 (27.66%) SC Cleared
1 13 (27.66%) Security Cleared
2 12 (25.53%) Degree
3 5 (10.64%) CCNA
3 5 (10.64%) Cisco Certification
4 4 (8.51%) CCDP
4 4 (8.51%) CCNP
5 1 (2.13%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (14.89%) QA
2 1 (2.13%) SLA
2 1 (2.13%) Sarbanes-Oxley
System Software
1 5 (10.64%) Active Directory
2 4 (8.51%) vSphere
3 2 (4.26%) VMware Infrastructure
4 1 (2.13%) XenDesktop
Vendors
1 11 (23.40%) Microsoft
2 8 (17.02%) Cisco
2 8 (17.02%) Remedy
3 7 (14.89%) Apple
4 6 (12.77%) Volantis
4 6 (12.77%) Google
4 6 (12.77%) Sencha
4 6 (12.77%) Appcelerator
4 6 (12.77%) Netbiscuits
4 6 (12.77%) Kony
5 4 (8.51%) F5
5 4 (8.51%) Sourcefire
5 4 (8.51%) Juniper
5 4 (8.51%) McAfee
6 3 (6.38%) BT
6 3 (6.38%) Genesys
7 2 (4.26%) VMware
8 1 (2.13%) SAP
8 1 (2.13%) Dell
8 1 (2.13%) Citrix
Bristol, Avon
Aximis (West) Limited
Salary: Up to £65K Basic + 5K Car + 20% Bonus + Excellent Benefits
Posted: 2 days ago
Swindon, Wiltshire
Aximis (West) Limited
Salary: Up to £65K Basic + 5K Car + 20% Bonus + Excellent Benefits
Posted: 2 days ago
Swindon, Wiltshire
TEKsystems
Salary: £60000 - £80000 per annum
Posted: 4 days ago
Bristol, Avon
Experis Ltd
Salary: £30000.00 - £35000.00 per annum
Posted: 5 days ago