The table below looks at the statistics for the Customer Support Analyst role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Support Analyst
Rank 242 232 228
Rank change year-on-year
-10 -4
Permanent jobs requiring a Customer Support Analyst 3 3 1
As % of all permanent IT jobs located in the South West 0.048% 0.052% 0.018%
As % of the Job Titles category 0.050% 0.054% 0.018%
Number of salaries quoted 3 3 1
Average salary £23,500 £20,000 £21,500
Average salary % change year-on-year
+17.50% -6.97%
UK excluding London average salary £22,000 £20,000 £21,250
% change year-on-year
+10.00% -5.88%
Customer Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6018 5545 5501
As % of all permanent IT jobs located in the South West 95.84% 95.19% 96.41%
Number of salaries quoted 5047 4709 4898
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Customer Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Customer Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Customer Support Analyst Jobs Demand Trend in the South West

Customer Support Analyst
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Analyst across the South West region.

Customer Support Analyst Salary Trend in the South West

Customer Support Analyst
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Customer Support Analyst across the South West region over the 3 months to 24 December 2014.

Customer Support Analyst Salary Histogram in the South West

Customer Support Analyst
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Support Analyst within the South West region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire - 2 £22,750 -
Devon -9 1 £36,000 +111.76%
Customer Support Analyst
England

Customer Support Analyst
Top 12 Related IT Skills in the South West

For the 6 months to 24 December 2014, IT jobs across the South West region that cited Customer Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title.

1 2 (66.67%) Windows
1 2 (66.67%) Finance
2 1 (33.33%) C#
2 1 (33.33%) C++
2 1 (33.33%) SQL
2 1 (33.33%) Oracle
2 1 (33.33%) MS Office
2 1 (33.33%) MS Excel
2 1 (33.33%) ISO 9001
2 1 (33.33%) Microsoft
2 1 (33.33%) ISO 14001
2 1 (33.33%) Summit

Customer Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 24 December 2014, IT jobs across the South West region that cited Customer Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Customer Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (33.33%) MS Office
1 1 (33.33%) MS Excel
Business Applications
1 1 (33.33%) Summit
General
1 2 (66.67%) Finance
Operating Systems
1 2 (66.67%) Windows
Programming Languages
1 1 (33.33%) C#
1 1 (33.33%) C++
1 1 (33.33%) SQL
Quality Assurance & Compliance
1 1 (33.33%) ISO 9001
1 1 (33.33%) ISO 14001
Vendors
1 1 (33.33%) Oracle
1 1 (33.33%) Microsoft