The table below looks at the statistics for the Senior Technical Support role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Senior Technical Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Senior Technical Support
Rank 207 209 220
Rank change year-on-year
+2 +11
Permanent jobs requiring a Senior Technical Support 15 6 1
As % of all permanent IT jobs located in the South West 0.25% 0.12% 0.018%
As % of the Job Titles category 0.26% 0.12% 0.018%
Number of salaries quoted 14 6 1
Average salary £26,500 £34,750 £41,250
Average salary % change year-on-year
-23.74% -15.75%
UK excluding London average salary £32,250 £34,500 £41,250
% change year-on-year
-6.52% -16.36%
Senior Technical Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5787 4885 5493
As % of all permanent IT jobs located in the South West 95.09% 95.06% 96.25%
Number of salaries quoted 4787 4212 4865
Average salary £37,000 £35,000 £36,500
Average salary % change year-on-year
+5.71% -4.10%
90% offered a salary of more than £23,500 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Senior Technical Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Senior Technical Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the South West

Senior Technical Support
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support across the South West region.

Senior Technical Support Salary Trend in the South West

Senior Technical Support
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior Technical Support within the South West region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +3 6 £30,000 -14.28% 1
Cornwall - 5 £25,000 - 1
Wiltshire -1 4 £26,500 -23.18%
Senior Technical Support
England

Senior Technical Support
Top 30 Related IT Skills in the South West

For the 6 months to 27 August 2014, IT jobs across the South West region that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title.

1 14 (93.33%) Windows
2 9 (60.00%) Firewall
2 9 (60.00%) TCP/IP
2 9 (60.00%) SQL
3 5 (33.33%) C#
3 5 (33.33%) Java
3 5 (33.33%) Linux
3 5 (33.33%) MCSA
3 5 (33.33%) XML
3 5 (33.33%) ADSL
3 5 (33.33%) LAN
3 5 (33.33%) PBX
3 5 (33.33%) WAN
3 5 (33.33%) MS Exchange
3 5 (33.33%) Microsoft Certification
3 5 (33.33%) A+ Certification
3 5 (33.33%) Windows Server 2003
3 5 (33.33%) IVR
3 5 (33.33%) Network+ Certification
3 5 (33.33%) Windows Server 2012
3 5 (33.33%) Exchange Server 2013
3 5 (33.33%) Windows Server 2008
3 5 (33.33%) Asterisk PBX
3 5 (33.33%) Exchange Server 2010
3 5 (33.33%) Exchange Server 2007
3 5 (33.33%) Windows Vista
4 4 (26.67%) Wireshark
4 4 (26.67%) Computer Science
4 4 (26.67%) Degree
4 4 (26.67%) SCCM

Senior Technical Support
Top Related IT Skills in the South West by Category

For the 6 months to 27 August 2014, IT jobs across the South West region that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (33.33%) MS Exchange
1 5 (33.33%) Exchange Server 2007
1 5 (33.33%) Exchange Server 2010
1 5 (33.33%) Exchange Server 2013
2 4 (26.67%) IIS
Applications
1 4 (26.67%) MS Office
Cloud Services
1 4 (26.67%) SaaS
Communications & Networking
1 9 (60.00%) TCP/IP
1 9 (60.00%) Firewall
2 5 (33.33%) Asterisk PBX
2 5 (33.33%) ADSL
2 5 (33.33%) LAN
2 5 (33.33%) PBX
2 5 (33.33%) WAN
3 4 (26.67%) SMTP
3 4 (26.67%) DHCP
3 4 (26.67%) HTTP
3 4 (26.67%) VoIP
3 4 (26.67%) LDAP
3 4 (26.67%) Softphone
3 4 (26.67%) Wireshark
3 4 (26.67%) VPN
3 4 (26.67%) DNS
Database & Business Intelligence
1 4 (26.67%) Relational Database
2 1 (6.67%) SQL Server
2 1 (6.67%) DB2
2 1 (6.67%) MS Access
2 1 (6.67%) Oracle Database 10g
2 1 (6.67%) SQL Server 2005
2 1 (6.67%) Oracle Database
Development Applications
1 1 (6.67%) Visual Studio
1 1 (6.67%) VSS/SourceSafe
1 1 (6.67%) Team Foundation Server
Libraries, Frameworks & Software Standards
1 5 (33.33%) XML
2 1 (6.67%) XHTML
2 1 (6.67%) jQuery
2 1 (6.67%) ASP.NET MVC
2 1 (6.67%) REST
2 1 (6.67%) HTML
2 1 (6.67%) .NET
2 1 (6.67%) Classic ASP
2 1 (6.67%) ASP.NET
2 1 (6.67%) CSS
2 1 (6.67%) SOAP
2 1 (6.67%) Web Services
Miscellaneous
1 5 (33.33%) IVR
2 4 (26.67%) Client/Server
2 4 (26.67%) Computer Science
3 1 (6.67%) Web 2.0
Operating Systems
1 14 (93.33%) Windows
2 5 (33.33%) Linux
2 5 (33.33%) Windows Server 2003
2 5 (33.33%) Windows Vista
2 5 (33.33%) Windows Server 2008
2 5 (33.33%) Windows Server 2012
Processes & Methodologies
1 4 (26.67%) ITIL
2 1 (6.67%) OOD
2 1 (6.67%) Project Management
2 1 (6.67%) MVC
2 1 (6.67%) TDD
2 1 (6.67%) Requirements Analysis
2 1 (6.67%) Web Development
2 1 (6.67%) Test Management
Programming Languages
1 9 (60.00%) SQL
2 5 (33.33%) C#
2 5 (33.33%) Java
3 4 (26.67%) JavaScript
4 1 (6.67%) T-SQL
4 1 (6.67%) VB
Qualifications
1 5 (33.33%) MCSA
1 5 (33.33%) Microsoft Certification
1 5 (33.33%) A+ Certification
1 5 (33.33%) Network+ Certification
2 4 (26.67%) Degree
System Software
1 4 (26.67%) Active Directory
1 4 (26.67%) VMware Infrastructure
Systems Management
1 4 (26.67%) MOM
1 4 (26.67%) Systems Management Server (SMS)
1 4 (26.67%) SCCM
Vendors
1 4 (26.67%) VMware
2 1 (6.67%) Oracle
2 1 (6.67%) SAP
2 1 (6.67%) Microsoft
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: 5 days ago
Bristol, Avon
SDL Plc
Salary: Competitive
Posted: 21 days ago