The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 224 - 202
Rank change year-on-year
- 0
Permanent jobs requiring a Service Desk Manager 11 0 16
As % of all permanent IT jobs located in the South West 0.18% - 0.28%
As % of the Job Titles category 0.19% - 0.29%
Number of salaries quoted 9 0 16
Average salary £32,000 - £47,500
90% offered a salary of more than £29,000 - £33,750
10% offered a salary of more than £36,529 - £55,000
UK excluding London average salary £37,500 £37,500 £37,000
% change year-on-year
- +1.35%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5791 4811 5442
As % of all permanent IT jobs located in the South West 95.04% 95.02% 96.28%
Number of salaries quoted 4792 4145 4826
Average salary £37,000 £35,000 £36,000
Average salary % change year-on-year
+5.71% -2.77%
90% offered a salary of more than £23,500 £24,000 £23,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the South West

Service Desk Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South West region.

Service Desk Manager Salary Trend in the South West

Service Desk Manager
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South West region over the 3 months to 28 August 2014.

Service Desk Manager Salary Histogram in the South West

Service Desk Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South West region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol - 7 £33,500 - 3
Dorset - 3 £31,500 -
Wiltshire - 1 - - 1
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the South West

For the 6 months to 28 August 2014, IT jobs across the South West region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 10 (71.43%) ITIL
2 6 (42.86%) Service Management
2 6 (42.86%) Windows
2 6 (42.86%) SLA
2 6 (42.86%) Microsoft
2 6 (42.86%) Problem Management
3 5 (35.71%) Active Directory
3 5 (35.71%) MS Excel
4 4 (28.57%) Service Delivery
4 4 (28.57%) Degree
5 3 (21.43%) Incident Management
5 3 (21.43%) Change Management
5 3 (21.43%) VMware
5 3 (21.43%) ITIL Certification
6 2 (14.29%) Terminal Services
6 2 (14.29%) MPLS
6 2 (14.29%) Configuration Management
6 2 (14.29%) CRM
6 2 (14.29%) SharePoint
6 2 (14.29%) ISDN
6 2 (14.29%) SQL
6 2 (14.29%) SQL Server
6 2 (14.29%) IIS
6 2 (14.29%) MS Office
6 2 (14.29%) VPN
6 2 (14.29%) MCP
6 2 (14.29%) Firewall
6 2 (14.29%) ITSM
6 2 (14.29%) Management Information System
6 2 (14.29%) Release Management

Service Desk Manager
Top Related IT Skills in the South West by Category

For the 6 months to 28 August 2014, IT jobs across the South West region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) SharePoint
1 2 (14.29%) IIS
Applications
1 5 (35.71%) MS Excel
2 2 (14.29%) MS Office
Business Applications
1 2 (14.29%) Dynamics CRM
Communications & Networking
1 2 (14.29%) MPLS
1 2 (14.29%) ISDN
1 2 (14.29%) VPN
1 2 (14.29%) Firewall
1 2 (14.29%) VLAN
2 1 (7.14%) LAN
2 1 (7.14%) WAN
2 1 (7.14%) SAN
Database & Business Intelligence
1 2 (14.29%) SQL Server
General
1 1 (7.14%) Telecoms
Miscellaneous
1 2 (14.29%) Management Information System
1 2 (14.29%) Computer Science
2 1 (7.14%) Statistics
Operating Systems
1 6 (42.86%) Windows
Processes & Methodologies
1 10 (71.43%) ITIL
2 6 (42.86%) Service Management
2 6 (42.86%) Problem Management
3 4 (28.57%) Service Delivery
4 3 (21.43%) Incident Management
4 3 (21.43%) Change Management
5 2 (14.29%) Configuration Management
5 2 (14.29%) CRM
5 2 (14.29%) ITSM
5 2 (14.29%) Release Management
5 2 (14.29%) Matrix Management
5 2 (14.29%) Continuous Improvement
5 2 (14.29%) Software Deployment
5 2 (14.29%) Service Desk Management
6 1 (7.14%) Change Control
6 1 (7.14%) Business Transformation
6 1 (7.14%) ITIL V3
6 1 (7.14%) Stakeholder Management
Programming Languages
1 2 (14.29%) SQL
Qualifications
1 4 (28.57%) Degree
2 3 (21.43%) ITIL Certification
3 2 (14.29%) MCP
Quality Assurance & Compliance
1 6 (42.86%) SLA
System Software
1 5 (35.71%) Active Directory
2 2 (14.29%) Terminal Services
3 1 (7.14%) VMware Infrastructure
Vendors
1 6 (42.86%) Microsoft
2 3 (21.43%) VMware
3 1 (7.14%) LANDesk
Bristol, Avon
Global Technology Solutions Ltd
Salary: £29000 - £35000 per annum + bonus+benefits
Posted: 6 days ago
Swindon
Hays IT - Uk Posting account
Salary: £260 - £70000 per annum + Dependent on experience
Posted: 22 days ago
Bristol
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Car Allowance, Pension + Bonus
Posted: 22 days ago
Bristol
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + Benefits & Bonus Scheme
Posted: 22 days ago