The table below looks at the statistics for the Service Desk Manager role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Desk Manager
Rank 216 219 -
Rank change year-on-year
+3 -
Permanent jobs requiring a Service Desk Manager 12 1 0
As % of all permanent IT jobs located in the South West 0.20% 0.018% -
As % of the Job Titles category 0.21% 0.019% -
Number of salaries quoted 10 0 0
Average salary £37,000 - -
UK excluding London average salary £37,500 £40,000 £35,500
% change year-on-year
-6.25% +12.67%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5729 5287 5497
As % of all permanent IT jobs located in the South West 95.95% 95.48% 96.42%
Number of salaries quoted 4881 4476 4897
Average salary £37,500 £35,500 £36,000
Average salary % change year-on-year
+5.63% -1.38%
90% offered a salary of more than £24,000 £22,500 £23,500
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the South West

Service Desk Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South West region.

Service Desk Manager Salary Trend in the South West

Service Desk Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South West region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol - 10 £38,500 - 3
Cornwall - 1 £35,000 - 1
Somerset - 1 £36,000 -
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the South West

For the 6 months to 26 January 2015, IT jobs across the South West region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 30 (88.24%) ITIL
2 25 (73.53%) SLA
3 24 (70.59%) Service Management
4 18 (52.94%) Analytical Skills
5 17 (50.00%) ITSM
6 16 (47.06%) Windows
6 16 (47.06%) Mentoring
7 15 (44.12%) Coaching
7 15 (44.12%) Problem Management
7 15 (44.12%) Active Directory
8 14 (41.18%) Microsoft
8 14 (41.18%) MS Office
8 14 (41.18%) CRM
8 14 (41.18%) Degree
9 13 (38.24%) VLAN
9 13 (38.24%) Software Deployment
9 13 (38.24%) MS Excel
9 13 (38.24%) VPN
9 13 (38.24%) MPLS
9 13 (38.24%) Configuration Management
9 13 (38.24%) Firewall
10 12 (35.29%) MCP
11 11 (32.35%) SQL
11 11 (32.35%) SQL Server
11 11 (32.35%) IIS
11 11 (32.35%) SharePoint
11 11 (32.35%) ISDN
11 11 (32.35%) Change Management
11 11 (32.35%) Management Information System
11 11 (32.35%) Terminal Services

Service Desk Manager
Top Related IT Skills in the South West by Category

For the 6 months to 26 January 2015, IT jobs across the South West region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (32.35%) IIS
1 11 (32.35%) SharePoint
Applications
1 14 (41.18%) MS Office
2 13 (38.24%) MS Excel
Business Applications
1 11 (32.35%) Dynamics CRM
Communications & Networking
1 13 (38.24%) VPN
1 13 (38.24%) MPLS
1 13 (38.24%) Firewall
1 13 (38.24%) VLAN
2 11 (32.35%) ISDN
Database & Business Intelligence
1 11 (32.35%) SQL Server
General
1 7 (20.59%) Law
1 7 (20.59%) Legal
2 1 (2.94%) Manufacturing
2 1 (2.94%) Telecoms
2 1 (2.94%) Finance
Miscellaneous
1 18 (52.94%) Analytical Skills
2 11 (32.35%) Management Information System
3 1 (2.94%) Computer Science
Operating Systems
1 16 (47.06%) Windows
2 1 (2.94%) Windows Server 2008
Processes & Methodologies
1 30 (88.24%) ITIL
2 24 (70.59%) Service Management
3 17 (50.00%) ITSM
4 16 (47.06%) Mentoring
5 15 (44.12%) Coaching
5 15 (44.12%) Problem Management
6 14 (41.18%) CRM
7 13 (38.24%) Configuration Management
7 13 (38.24%) Software Deployment
8 11 (32.35%) Change Management
9 5 (14.71%) Line Management
10 4 (11.76%) Service Delivery
10 4 (11.76%) Incident Management
10 4 (11.76%) Numerical Analysis
11 2 (5.88%) Service Desk Management
12 1 (2.94%) Matrix Management
12 1 (2.94%) Release Management
12 1 (2.94%) Performance Management
12 1 (2.94%) Continuous Improvement
12 1 (2.94%) Change Control
Programming Languages
1 11 (32.35%) SQL
Qualifications
1 14 (41.18%) Degree
2 12 (35.29%) MCP
3 6 (17.65%) ITIL Certification
Quality Assurance & Compliance
1 25 (73.53%) SLA
System Software
1 15 (44.12%) Active Directory
2 11 (32.35%) Terminal Services
Vendors
1 14 (41.18%) Microsoft
2 11 (32.35%) VMware
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 9 hours ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £38000.00 - £40000.00 per annum
Posted: 3 days ago
Truro, Cornwall
Harvey Nash plc
Salary: £30000 - £350000 per annum
Posted: 4 days ago
Bristol, Avon
Opus Recruitment Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 5 days ago