The statistics below represent IT jobs advertised across the South West region that had Service Desk Manager featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Service Desk Manager
Rank 236 232 236
Rank change year-on-year
-4 +4
Permanent jobs requiring a Service Desk Manager 11 14 6
As % of all permanent IT jobs located in the South West 0.20% 0.23% 0.10%
As % of the Job Titles category 0.20% 0.24% 0.11%
Number of salaries quoted 11 13 5
Median salary £37,500 £35,000 £49,500
Median salary % change year-on-year
+7.14% -29.29%
UK excluding London median salary £45,000 £40,500 £42,500
% change year-on-year
+11.11% -4.70%
Service Desk Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5399 5920 5611
As % of all permanent IT jobs located in the South West 96.81% 97.45% 96.74%
Number of salaries quoted 4527 4863 4691
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,500 £23,000 £23,000
10% offered a salary of more than £60,000 £53,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Manager
Jobs Demand Trend in the South West

The demand trend of job ads across the South West region that featured Service Desk Manager in the job title.

Service Desk Manager Jobs Demand Trend in the South West

Service Desk Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South West region.

Service Desk Manager Salary Trend in the South West

Service Desk Manager
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South West region over the 3 months to 4 May 2016.

Service Desk Manager Salary Histogram in the South West

Service Desk Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Manager within the South West region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +5 6 £47,500 +25.82%
Wiltshire - 4 £32,250 - 1
Somerset - 1 £35,000 -
Service Desk Manager
England

Service Desk Manager Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 4 May 2016, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring Service Desk Manager in the job title.

1 13 (72.22%) ITIL
2 9 (50.00%) Continuous Improvement
3 7 (38.89%) Incident Management
3 7 (38.89%) ITIL Certification
3 7 (38.89%) Finance
4 5 (27.78%) Service Delivery
5 4 (22.22%) Statistics
5 4 (22.22%) Microsoft
5 4 (22.22%) Active Directory
5 4 (22.22%) Service Management
5 4 (22.22%) Windows
6 3 (16.67%) MS Excel
6 3 (16.67%) MS Office
6 3 (16.67%) SLA
6 3 (16.67%) Problem Management
7 2 (11.11%) Business Continuity
7 2 (11.11%) MS PowerPoint
7 2 (11.11%) Altiris
7 2 (11.11%) Data Protection
7 2 (11.11%) CRM
7 2 (11.11%) Manufacturing
7 2 (11.11%) VMware
7 2 (11.11%) Remedy
7 2 (11.11%) Data Analysis
7 2 (11.11%) Windows Server
7 2 (11.11%) Mentoring
7 2 (11.11%) Performance Metrics
8 1 (5.56%) Patch Management
8 1 (5.56%) Coaching
8 1 (5.56%) Analytical Skills

Service Desk Manager Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) IIS
1 1 (5.56%) SharePoint
Applications
1 3 (16.67%) MS Excel
1 3 (16.67%) MS Office
2 2 (11.11%) MS PowerPoint
Business Applications
1 1 (5.56%) Dynamics CRM
Cloud Services
1 1 (5.56%) SaaS
Communications & Networking
1 1 (5.56%) Firewall
1 1 (5.56%) ISDN
1 1 (5.56%) MPLS
1 1 (5.56%) NAS
1 1 (5.56%) SAN
1 1 (5.56%) VLAN
1 1 (5.56%) VPN
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 7 (38.89%) Finance
2 2 (11.11%) Manufacturing
3 1 (5.56%) Advertising
3 1 (5.56%) Telecoms
Miscellaneous
1 4 (22.22%) Statistics
2 2 (11.11%) Performance Metrics
3 1 (5.56%) Analytical Skills
Operating Systems
1 4 (22.22%) Windows
2 2 (11.11%) Windows Server
3 1 (5.56%) Windows 7
3 1 (5.56%) Windows Server 2003
3 1 (5.56%) Windows Server 2008
3 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 13 (72.22%) ITIL
2 9 (50.00%) Continuous Improvement
3 7 (38.89%) Incident Management
4 5 (27.78%) Service Delivery
5 4 (22.22%) Service Management
6 3 (16.67%) Problem Management
7 2 (11.11%) Business Continuity
7 2 (11.11%) CRM
7 2 (11.11%) Data Analysis
7 2 (11.11%) Data Protection
7 2 (11.11%) Mentoring
8 1 (5.56%) Asset Management
8 1 (5.56%) Business Transformation
8 1 (5.56%) Change Management
8 1 (5.56%) Coaching
8 1 (5.56%) Configuration Management
8 1 (5.56%) ERP
8 1 (5.56%) Operations Management
8 1 (5.56%) Patch Management
8 1 (5.56%) Root Cause Analysis
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 7 (38.89%) ITIL Certification
2 1 (5.56%) Degree
Quality Assurance & Compliance
1 3 (16.67%) SLA
System Software
1 4 (22.22%) Active Directory
2 1 (5.56%) Hyper-V
2 1 (5.56%) Terminal Services
2 1 (5.56%) VMware Infrastructure
2 1 (5.56%) XenApp
2 1 (5.56%) XenDesktop
Vendors
1 4 (22.22%) Microsoft
2 2 (11.11%) Altiris
2 2 (11.11%) Remedy
2 2 (11.11%) VMware
3 1 (5.56%) Citrix
Chippenham, Wiltshire
Sanderson
Salary: £32000 per annum
Posted: 6 days ago