The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 222 216 207
Rank change year-on-year
-6 -9
Permanent jobs requiring a Service Desk Manager 3 4 9
As % of all permanent IT jobs located in the South West 0.052% 0.074% 0.16%
As % of the Job Titles category 0.054% 0.077% 0.17%
Number of salaries quoted 1 4 8
Average salary £32,500 £52,500 £60,000
Average salary % change year-on-year
-38.09% -12.50%
UK excluding London average salary £40,000 £45,000 £45,000
% change year-on-year
-11.11% -
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5532 5200 5378
As % of all permanent IT jobs located in the South West 95.36% 96.64% 95.02%
Number of salaries quoted 4661 4586 4654
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £23,000 £23,500 £24,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Desk Manager
England

Service Desk Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the South West

Service Desk Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South West region.

Service Desk Manager Salary Trend in the South West

Service Desk Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South West region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Wiltshire -3 3 £32,500 -35.00%
Service Desk Manager
England

Service Desk Manager
Top 27 Related IT Skills in the South West

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 3 (75.00%) MS Office
2 2 (50.00%) ITIL
2 2 (50.00%) ISO 9001
2 2 (50.00%) SLA
2 2 (50.00%) Business Analysis
2 2 (50.00%) Retail
2 2 (50.00%) Problem Management
2 2 (50.00%) Matrix Management
2 2 (50.00%) Change Management
2 2 (50.00%) Service Desk Management
3 1 (25.00%) Asset Management
3 1 (25.00%) Degree
3 1 (25.00%) Computer Science
3 1 (25.00%) Microsoft
3 1 (25.00%) Active Directory
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) Lotus
3 1 (25.00%) Systems Management Server (SMS)
3 1 (25.00%) Service Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) Windows
3 1 (25.00%) Linux
3 1 (25.00%) IBM Notes
3 1 (25.00%) MCSE
3 1 (25.00%) MS Excel
3 1 (25.00%) MS Access
3 1 (25.00%) MS Exchange

Service Desk Manager
Top Related IT Skills in the South West by Category

For the 6 months to 18 April 2014, IT jobs across the South West region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) IBM Notes
1 1 (25.00%) MS Exchange
Applications
1 3 (75.00%) MS Office
2 1 (25.00%) MS Excel
Database & Business Intelligence
1 1 (25.00%) MS Access
General
1 2 (50.00%) Retail
Miscellaneous
1 1 (25.00%) Computer Science
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Linux
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) Business Analysis
1 2 (50.00%) Problem Management
1 2 (50.00%) Matrix Management
1 2 (50.00%) Change Management
1 2 (50.00%) Service Desk Management
2 1 (25.00%) Asset Management
2 1 (25.00%) Service Management
2 1 (25.00%) Service Delivery
Qualifications
1 1 (25.00%) Degree
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) MCSE
Quality Assurance & Compliance
1 2 (50.00%) ISO 9001
1 2 (50.00%) SLA
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) Systems Management Server (SMS)
Vendors
1 1 (25.00%) Microsoft
1 1 (25.00%) Lotus