The first table below looks at the demand for the Service Desk Manager role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Manager in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Desk Manager
Rank 223 209 197
Rank change year-on-year
-14 -12
Permanent jobs requiring a Service Desk Manager 7 2 15
As % of all permanent IT jobs located in the South West 0.12% 0.038% 0.27%
As % of the Job Titles category 0.12% 0.040% 0.28%
Number of salaries quoted 7 2 13
Average salary £33,000 £40,000 £47,500
Average salary % change year-on-year
-17.50% -15.78%
90% offered a salary of more than £28,600 £34,000 £30,300
10% offered a salary of more than £37,397 £46,000 £55,000
UK excluding London average salary £37,500 £35,250 £36,500
% change year-on-year
+6.38% -3.42%
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5743 4984 5340
As % of all permanent IT jobs located in the South West 95.83% 95.11% 96.58%
Number of salaries quoted 4755 4337 4725
Average salary £37,500 £35,000 £36,000
Average salary % change year-on-year
+7.14% -2.77%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Manager
England

Service Desk Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Desk Manager Jobs Demand Trend in the South West

Service Desk Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager across the South West region.

Service Desk Manager Salary Trend in the South West

Service Desk Manager
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Desk Manager across the South West region over the 3 months to 22 July 2014.

Service Desk Manager Salary Histogram in the South West

Service Desk Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Manager within the South West region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset - 4 £30,750 -
Bristol - 3 £35,661 -
Service Desk Manager
England

Service Desk Manager
Top 30 Related IT Skills in the South West

For the 6 months to 22 July 2014, IT jobs across the South West region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title.

1 7 (70.00%) ITIL
2 5 (50.00%) Problem Management
3 3 (30.00%) Matrix Management
3 3 (30.00%) Incident Management
3 3 (30.00%) MS Excel
3 3 (30.00%) Microsoft
3 3 (30.00%) ITIL Certification
3 3 (30.00%) Service Management
3 3 (30.00%) Service Delivery
3 3 (30.00%) Service Desk Management
4 2 (20.00%) MS Office
4 2 (20.00%) Change Management
4 2 (20.00%) Active Directory
4 2 (20.00%) ISO 9001
4 2 (20.00%) Windows
4 2 (20.00%) Retail
4 2 (20.00%) Business Analysis
5 1 (10.00%) Release Management
5 1 (10.00%) VMware Infrastructure
5 1 (10.00%) ITIL V3
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Business Transformation
5 1 (10.00%) Statistics
5 1 (10.00%) Degree
5 1 (10.00%) Computer Science
5 1 (10.00%) LANDesk
5 1 (10.00%) LAN
5 1 (10.00%) WAN
5 1 (10.00%) SLA
5 1 (10.00%) Stakeholder Management

Service Desk Manager
Top Related IT Skills in the South West by Category

For the 6 months to 22 July 2014, IT jobs across the South West region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Applications
1 3 (30.00%) MS Excel
2 2 (20.00%) MS Office
Communications & Networking
1 1 (10.00%) LAN
1 1 (10.00%) WAN
1 1 (10.00%) SAN
General
1 2 (20.00%) Retail
Miscellaneous
1 1 (10.00%) Statistics
1 1 (10.00%) Computer Science
Operating Systems
1 2 (20.00%) Windows
Processes & Methodologies
1 7 (70.00%) ITIL
2 5 (50.00%) Problem Management
3 3 (30.00%) Matrix Management
3 3 (30.00%) Incident Management
3 3 (30.00%) Service Management
3 3 (30.00%) Service Delivery
3 3 (30.00%) Service Desk Management
4 2 (20.00%) Change Management
4 2 (20.00%) Business Analysis
5 1 (10.00%) Release Management
5 1 (10.00%) ITIL V3
5 1 (10.00%) Continuous Improvement
5 1 (10.00%) Business Transformation
5 1 (10.00%) Stakeholder Management
Qualifications
1 3 (30.00%) ITIL Certification
2 1 (10.00%) Degree
Quality Assurance & Compliance
1 2 (20.00%) ISO 9001
2 1 (10.00%) SLA
System Software
1 2 (20.00%) Active Directory
2 1 (10.00%) VMware Infrastructure
Vendors
1 3 (30.00%) Microsoft
2 1 (10.00%) LANDesk
2 1 (10.00%) VMware