The table below looks at the statistics for the Service Manager role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 165 191 183
Rank change year-on-year
+26 -8
Permanent jobs requiring a Service Manager 76 45 47
As % of all permanent IT jobs located in the South West 1.20% 0.76% 0.83%
As % of the Job Titles category 1.25% 0.80% 0.86%
Number of salaries quoted 61 38 46
Average salary £43,000 £51,500 £42,500
Average salary % change year-on-year
-16.50% +21.17%
90% offered a salary of more than £32,000 £29,720 £30,000
10% offered a salary of more than £65,000 £59,900 £53,750
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
6067 5640 5484
As % of all permanent IT jobs located in the South West 95.88% 95.21% 96.46%
Number of salaries quoted 5083 4797 4887
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South West

Service Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South West region.

Service Manager Salary Trend in the South West

Service Manager
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Manager across the South West region over the 3 months to 19 December 2014.

Service Manager Salary Histogram in the South West

Service Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South West region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +18 25 £39,500 +31.66% 1
Wiltshire +3 16 £65,000 +116.66% 1
Gloucestershire -20 10 £58,000 +4.50%
Somerset +5 7 £50,000 -16.66%
Dorset +1 6 £24,000 -58.26% 2
Devon - 6 £42,050 - 2
Cornwall - 1 £35,000 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South West

For the 6 months to 19 December 2014, IT jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 115 (75.66%) ITIL
2 89 (58.55%) Service Delivery
3 58 (38.16%) SLA
4 56 (36.84%) Service Management
5 41 (26.97%) Degree
6 37 (24.34%) Change Management
7 35 (23.03%) Project Management
8 31 (20.39%) ITSM
9 30 (19.74%) Finance
10 28 (18.42%) Configuration Management
11 26 (17.11%) PRINCE2
11 26 (17.11%) Problem Management
12 25 (16.45%) Analytical Skills
13 24 (15.79%) QA
14 23 (15.13%) Microsoft
15 22 (14.47%) MS Excel
15 22 (14.47%) ITIL V3
15 22 (14.47%) Coaching
15 22 (14.47%) Windows
16 21 (13.82%) Mentoring
17 20 (13.16%) SQL
18 19 (12.50%) Active Directory
18 19 (12.50%) Change Control
18 19 (12.50%) Release Management
18 19 (12.50%) CRM
19 18 (11.84%) Continuous Improvement
19 18 (11.84%) ITIL Certification
20 15 (9.87%) Network Management
20 15 (9.87%) Knowledge Management
21 14 (9.21%) Time Management

Service Manager
Top Related IT Skills in the South West by Category

For the 6 months to 19 December 2014, IT jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (7.24%) IIS
1 11 (7.24%) SharePoint
2 4 (2.63%) Alfresco
3 1 (0.66%) MS Project Server
Applications
1 22 (14.47%) MS Excel
2 14 (9.21%) MS Office
3 2 (1.32%) MS PowerPoint
4 1 (0.66%) MS Project
Business Applications
1 11 (7.24%) Dynamics CRM
2 1 (0.66%) Oracle Financials
2 1 (0.66%) Oracle EBS
Cloud Services
1 2 (1.32%) SaaS
Communications & Networking
1 14 (9.21%) VPN
1 14 (9.21%) Firewall
2 13 (8.55%) MPLS
2 13 (8.55%) VLAN
3 11 (7.24%) ISDN
4 3 (1.97%) LAN
4 3 (1.97%) WAN
5 2 (1.32%) SAN
6 1 (0.66%) Internet
6 1 (0.66%) Wi-Fi
6 1 (0.66%) TCP/IP
6 1 (0.66%) DNS
6 1 (0.66%) SMS
6 1 (0.66%) VoIP
Database & Business Intelligence
1 12 (7.89%) SQL Server
2 4 (2.63%) PostgreSQL
3 1 (0.66%) Oracle Database
3 1 (0.66%) Oracle Reports
Development Applications
1 5 (3.29%) JIRA
General
1 30 (19.74%) Finance
2 14 (9.21%) Telecoms
3 9 (5.92%) Retail
4 8 (5.26%) Legal
5 7 (4.61%) Banking
6 3 (1.97%) Advertising
6 3 (1.97%) Law
7 2 (1.32%) Aerospace
8 1 (0.66%) Publishing
8 1 (0.66%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (2.63%) HTML
1 4 (2.63%) CSS
Miscellaneous
1 25 (16.45%) Analytical Skills
2 13 (8.55%) Management Information System
3 6 (3.95%) NHS
4 5 (3.29%) Enterprise Software
5 4 (2.63%) User Experience
5 4 (2.63%) Open Source
6 3 (1.97%) CMDB
6 3 (1.97%) Statistics
7 2 (1.32%) Computer Science
8 1 (0.66%) Mainframe
8 1 (0.66%) IBM Mainframe
8 1 (0.66%) Video Conferencing
8 1 (0.66%) Performance Metrics
Operating Systems
1 22 (14.47%) Windows
2 2 (1.32%) Linux
2 2 (1.32%) UNIX
3 1 (0.66%) Windows Server 2008
3 1 (0.66%) AIX
3 1 (0.66%) Solaris
Processes & Methodologies
1 115 (75.66%) ITIL
2 89 (58.55%) Service Delivery
3 56 (36.84%) Service Management
4 37 (24.34%) Change Management
5 35 (23.03%) Project Management
6 31 (20.39%) ITSM
7 28 (18.42%) Configuration Management
8 26 (17.11%) PRINCE2
8 26 (17.11%) Problem Management
9 22 (14.47%) ITIL V3
9 22 (14.47%) Coaching
10 21 (13.82%) Mentoring
11 19 (12.50%) Change Control
11 19 (12.50%) Release Management
11 19 (12.50%) CRM
12 18 (11.84%) Continuous Improvement
13 15 (9.87%) Network Management
13 15 (9.87%) Knowledge Management
14 14 (9.21%) Time Management
15 13 (8.55%) Software Deployment
Programming Languages
1 20 (13.16%) SQL
2 4 (2.63%) C#
2 4 (2.63%) Java
2 4 (2.63%) JavaScript
3 1 (0.66%) C
Qualifications
1 41 (26.97%) Degree
2 18 (11.84%) ITIL Certification
3 12 (7.89%) MCP
4 10 (6.58%) Security Cleared
5 5 (3.29%) DV Cleared
6 4 (2.63%) ITIL Foundation Certificate
7 3 (1.97%) SC Cleared
8 2 (1.32%) PRINCE2 Certification
Quality Assurance & Compliance
1 58 (38.16%) SLA
2 24 (15.79%) QA
3 1 (0.66%) ISO 9001
3 1 (0.66%) TickIT
3 1 (0.66%) ISO/IEC 27001
3 1 (0.66%) COBIT
System Software
1 19 (12.50%) Active Directory
2 11 (7.24%) Terminal Services
3 1 (0.66%) VMware Infrastructure
Systems Management
1 5 (3.29%) Oracle Enterprise Manager
2 1 (0.66%) Tivoli Storage Manager
Vendors
1 23 (15.13%) Microsoft
2 13 (8.55%) VMware
3 9 (5.92%) Oracle
4 2 (1.32%) IBM
5 1 (0.66%) Unisys
5 1 (0.66%) Cisco
5 1 (0.66%) LANDesk
5 1 (0.66%) Citrix
5 1 (0.66%) Juniper
5 1 (0.66%) CheckPoint
5 1 (0.66%) BT
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Salary: £45000 per annum + competitive
Posted: Yesterday
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