The table below looks at the statistics for the Service Manager role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 162 172 117
Rank change year-on-year
+10 -55
Permanent jobs requiring a Service Manager 76 39 106
As % of all permanent IT jobs located in the South West 1.22% 0.77% 1.85%
As % of the Job Titles category 1.28% 0.81% 1.93%
Number of salaries quoted 72 36 83
Average salary £40,000 £44,500 £42,500
Average salary % change year-on-year
-10.11% +4.70%
90% offered a salary of more than £25,250 £33,223 £34,500
10% offered a salary of more than £67,000 £50,000 £57,500
UK excluding London average salary £48,500 £47,500 £46,500
% change year-on-year
+2.10% +2.15%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5915 4834 5506
As % of all permanent IT jobs located in the South West 95.11% 95.01% 96.19%
Number of salaries quoted 4943 4184 4878
Average salary £36,000 £35,000 £35,500
Average salary % change year-on-year
+2.85% -1.40%
90% offered a salary of more than £23,000 £24,000 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the South West

Service Manager
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the South West region.

Service Manager Salary Trend in the South West

Service Manager
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Service Manager across the South West region over the 3 months to 19 September 2014.

Service Manager Salary Histogram in the South West

Service Manager
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the South West region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +21 33 £40,000 -4.96% 3
Bristol +16 25 £35,331 -21.48% 2
Dorset 0 6 £36,500 -18.88%
Somerset -23 5 £55,000 +15.78% 1
Gloucestershire - 4 £53,000 -
Devon -24 1 £67,000 +34.00%
Service Manager
England

Service Manager
Top 30 Related IT Skills in the South West

For the 6 months to 19 September 2014, IT jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 98 (65.77%) Service Delivery
2 89 (59.73%) ITIL
3 57 (38.26%) SLA
4 44 (29.53%) Service Management
5 26 (17.45%) Finance
6 21 (14.09%) Project Management
6 21 (14.09%) Windows
7 20 (13.42%) Microsoft
8 19 (12.75%) Degree
8 19 (12.75%) ITIL V3
9 18 (12.08%) ITSM
10 17 (11.41%) Active Directory
11 16 (10.74%) MS Excel
12 15 (10.07%) Time Management
13 14 (9.40%) Problem Management
13 14 (9.40%) Mentoring
13 14 (9.40%) CRM
14 13 (8.72%) Change Management
14 13 (8.72%) Continuous Improvement
15 12 (8.05%) Telecoms
15 12 (8.05%) Management Information System
15 12 (8.05%) SQL
16 11 (7.38%) SQL Server
16 11 (7.38%) ITIL Certification
16 11 (7.38%) VMware
16 11 (7.38%) Coaching
17 10 (6.71%) Analytical Skills
17 10 (6.71%) Six Sigma
18 9 (6.04%) B2B
18 9 (6.04%) Line Management

Service Manager
Top Related IT Skills in the South West by Category

For the 6 months to 19 September 2014, IT jobs across the South West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (4.70%) IIS
2 5 (3.36%) SharePoint
3 3 (2.01%) MS Exchange
4 2 (1.34%) Lync
Applications
1 16 (10.74%) MS Excel
2 7 (4.70%) MS Office
3 2 (1.34%) MS PowerPoint
Business Applications
1 6 (4.03%) Dynamics CRM
2 1 (0.67%) Dynamics AX
2 1 (0.67%) Oracle Financials
2 1 (0.67%) Oracle EBS
Cloud Services
1 1 (0.67%) SaaS
Communications & Networking
1 8 (5.37%) SAN
2 7 (4.70%) Firewall
3 6 (4.03%) WAN
3 6 (4.03%) VPN
3 6 (4.03%) DNS
4 5 (3.36%) ISDN
4 5 (3.36%) LAN
4 5 (3.36%) VLAN
4 5 (3.36%) MPLS
5 4 (2.68%) VoIP
6 3 (2.01%) DHCP
6 3 (2.01%) TCP/IP
6 3 (2.01%) Internet
7 2 (1.34%) Wi-Fi
7 2 (1.34%) Fibre Channel
7 2 (1.34%) Broadband
8 1 (0.67%) SMS
8 1 (0.67%) NAS
Database & Business Intelligence
1 11 (7.38%) SQL Server
2 2 (1.34%) Data Warehouse
3 1 (0.67%) Oracle Database
3 1 (0.67%) Oracle Reports
General
1 26 (17.45%) Finance
2 12 (8.05%) Telecoms
3 5 (3.36%) Retail
4 3 (2.01%) Banking
4 3 (2.01%) Advertising
5 1 (0.67%) Publishing
5 1 (0.67%) Legal
Libraries, Frameworks & Software Standards
1 1 (0.67%) HTML
1 1 (0.67%) XML
1 1 (0.67%) Middleware
Miscellaneous
1 12 (8.05%) Management Information System
2 10 (6.71%) Analytical Skills
3 6 (4.03%) NHS
4 5 (3.36%) Statistics
5 3 (2.01%) Computer Science
5 3 (2.01%) CMDB
5 3 (2.01%) Video Conferencing
6 1 (0.67%) FMCG
6 1 (0.67%) User Experience
6 1 (0.67%) GIS
Operating Systems
1 21 (14.09%) Windows
2 3 (2.01%) AIX
2 3 (2.01%) Solaris
2 3 (2.01%) Windows Server 2008
2 3 (2.01%) UNIX
2 3 (2.01%) Windows Server 2012
3 1 (0.67%) Windows 7
3 1 (0.67%) Windows 8
3 1 (0.67%) Linux
Processes & Methodologies
1 98 (65.77%) Service Delivery
2 89 (59.73%) ITIL
3 44 (29.53%) Service Management
4 21 (14.09%) Project Management
5 19 (12.75%) ITIL V3
6 18 (12.08%) ITSM
7 15 (10.07%) Time Management
8 14 (9.40%) Mentoring
8 14 (9.40%) CRM
8 14 (9.40%) Problem Management
9 13 (8.72%) Change Management
9 13 (8.72%) Continuous Improvement
10 11 (7.38%) Coaching
11 10 (6.71%) Six Sigma
12 9 (6.04%) B2B
12 9 (6.04%) Line Management
13 8 (5.37%) Change Control
13 8 (5.37%) Root Cause Analysis
13 8 (5.37%) PRINCE2
13 8 (5.37%) Disaster Recovery
Programming Languages
1 12 (8.05%) SQL
Qualifications
1 19 (12.75%) Degree
2 11 (7.38%) ITIL Certification
3 5 (3.36%) MCP
3 5 (3.36%) Security Cleared
4 3 (2.01%) SC Cleared
5 2 (1.34%) ITIL Foundation Certificate
5 2 (1.34%) PRINCE2 Certification
6 1 (0.67%) ISEB
Quality Assurance & Compliance
1 57 (38.26%) SLA
2 6 (4.03%) QA
3 3 (2.01%) COBIT
4 2 (1.34%) ISO/IEC 27001
5 1 (0.67%) ISO 9001
5 1 (0.67%) TickIT
System Software
1 17 (11.41%) Active Directory
2 5 (3.36%) Terminal Services
3 2 (1.34%) VMware Infrastructure
3 2 (1.34%) XenApp
4 1 (0.67%) Hyper-V
Systems Management
1 2 (1.34%) HP Data Protector
2 1 (0.67%) Tivoli Storage Manager
Vendors
1 20 (13.42%) Microsoft
2 11 (7.38%) VMware
3 7 (4.70%) SAP
4 5 (3.36%) Cisco
4 5 (3.36%) Citrix
4 5 (3.36%) Oracle
5 3 (2.01%) IBM
5 3 (2.01%) HP
6 1 (0.67%) Avaya
6 1 (0.67%) Juniper
6 1 (0.67%) CheckPoint
6 1 (0.67%) Salesforce.com
6 1 (0.67%) BT
6 1 (0.67%) TOWER Software
6 1 (0.67%) LANDesk
6 1 (0.67%) Polycom
6 1 (0.67%) Tandberg
6 1 (0.67%) Verint
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 4 hours ago
Swindon, Wiltshire
HAYS INFORMATION TECHNOLOGY
Salary: £70000.00 - £75000.00 per annum + excellent benefits
Posted: Yesterday
Bath, Avon
Redrock Consulting Ltd
Salary: £45000 - £60000 per annum + Great Benefits
Posted: 3 days ago
Wiltshire
Capita - ITIN
Salary: £35000 - £42000 per annum
Posted: 8 days ago
Bristol
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 9 days ago