The first table below looks at the demand for the Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Support Engineer
Rank 69 107 128
Rank change year-on-year
+38 +21
Permanent jobs requiring a Support Engineer 207 113 92
As % of all permanent IT jobs located in the South West 3.39% 2.16% 1.66%
As % of the Job Titles category 3.54% 2.27% 1.72%
Number of salaries quoted 185 107 80
Average salary £27,000 £26,500 £27,500
Average salary % change year-on-year
+1.88% -3.63%
90% offered a salary of more than £19,500 £19,600 £20,000
10% offered a salary of more than £40,000 £37,500 £36,150
UK excluding London average salary £30,000 £30,000 £30,000
Job Titles Category
South West
Permanent IT job ads with a match in the
Job Titles category
5852 4985 5344
As % of all permanent IT jobs located in the South West 95.82% 95.17% 96.51%
Number of salaries quoted 4858 4322 4722
Average salary £37,500 £35,000 £36,500
Average salary % change year-on-year
+7.14% -4.10%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Engineer
England

Support Engineer
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the South West

Support Engineer
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South West region.

Support Engineer Salary Trend in the South West

Support Engineer
Salary Histogram in the South West

This chart provides a salary histogram for IT jobs citing Support Engineer across the South West region over the 3 months to 25 July 2014.

Support Engineer Salary Histogram in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +19 51 £25,000 - 4
Bristol +29 48 £29,000 +0.86% 7
Somerset -6 35 £27,000 +1.88% 7
Gloucestershire +3 29 £24,000 -12.72% 1
Dorset -1 21 £21,750 -2.24% 2
Devon +8 18 £22,900 -22.37% 2
Cornwall +5 4 £35,000 +9.37% 4
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the South West

For the 6 months to 25 July 2014, IT jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 256 (69.38%) Windows
2 150 (40.65%) Microsoft
3 111 (30.08%) Active Directory
4 109 (29.54%) MS Excel
5 98 (26.56%) VMware
6 95 (25.75%) Linux
7 94 (25.47%) SQL
8 83 (22.49%) MS Exchange
9 81 (21.95%) Windows Server 2008
10 79 (21.41%) SQL Server
11 73 (19.78%) Firewall
12 69 (18.70%) Degree
13 63 (17.07%) VMware Infrastructure
14 62 (16.80%) Windows Server 2003
15 58 (15.72%) ITIL
16 57 (15.45%) MS Office
17 54 (14.63%) SLA
18 53 (14.36%) TCP/IP
19 49 (13.28%) Cisco
20 42 (11.38%) XML
21 40 (10.84%) IIS
22 39 (10.57%) Exchange Server 2010
23 38 (10.30%) SCCM
23 38 (10.30%) Windows XP
23 38 (10.30%) VPN
24 36 (9.76%) Windows 7
25 35 (9.49%) Citrix
25 35 (9.49%) LAN
26 34 (9.21%) DNS
26 34 (9.21%) Security Cleared

Support Engineer
Top Related IT Skills in the South West by Category

For the 6 months to 25 July 2014, IT jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 83 (22.49%) MS Exchange
2 40 (10.84%) IIS
3 39 (10.57%) Exchange Server 2010
4 24 (6.50%) Exchange Server 2007
5 22 (5.96%) Apache
6 20 (5.42%) SharePoint
7 16 (4.34%) Exchange Server 2013
8 9 (2.44%) WebSphere
9 8 (2.17%) Blackberry Enterprise Server
10 5 (1.36%) Lync
10 5 (1.36%) Tomcat
11 4 (1.08%) WebSphere Application Server
12 3 (0.81%) CMS
12 3 (0.81%) GroupWise
12 3 (0.81%) Exchange Server 2003
13 2 (0.54%) Exchange Server 2000
13 2 (0.54%) BizTalk Server
13 2 (0.54%) IBM Notes
14 1 (0.27%) Commerce Server
14 1 (0.27%) Umbraco
Applications
1 109 (29.54%) MS Excel
2 57 (15.45%) MS Office
3 13 (3.52%) MS PowerPoint
4 5 (1.36%) MS Visio
5 2 (0.54%) MS Project
6 1 (0.27%) Solid Edge
6 1 (0.27%) PowerPivot
Business Applications
1 10 (2.71%) Oracle EBS
2 2 (0.54%) Dynamics NAV
3 1 (0.27%) Dynamics AX
3 1 (0.27%) SmartPlant
3 1 (0.27%) Maximo
Cloud Services
1 15 (4.07%) SaaS
2 12 (3.25%) Office 365
3 3 (0.81%) Cloud Computing
Communications & Networking
1 73 (19.78%) Firewall
2 53 (14.36%) TCP/IP
3 38 (10.30%) VPN
4 35 (9.49%) LAN
5 34 (9.21%) DNS
6 28 (7.59%) WAN
7 25 (6.78%) SAN
8 23 (6.23%) DHCP
9 16 (4.34%) VoIP
10 15 (4.07%) SSL
11 14 (3.79%) Internet
12 9 (2.44%) HTTP
13 8 (2.17%) WLAN
13 8 (2.17%) NAS
14 7 (1.90%) Structured Cabling
14 7 (1.90%) Cisco ASA
14 7 (1.90%) IPsec
14 7 (1.90%) Ethernet
14 7 (1.90%) SMTP
15 6 (1.63%) LDAP
Database & Business Intelligence
1 79 (21.41%) SQL Server
2 27 (7.32%) MySQL
3 10 (2.71%) Oracle Reports
3 10 (2.71%) SQL Server 2008
4 8 (2.17%) SQL Server 2005
5 7 (1.90%) Big Data
6 6 (1.63%) Oracle Database
6 6 (1.63%) Oracle Discoverer
7 5 (1.36%) Oracle Database 10g
7 5 (1.36%) Relational Database
7 5 (1.36%) SQL Server 2012
8 4 (1.08%) DB2
9 2 (0.54%) SQL Server Reporting Services
10 1 (0.27%) SQL Server 2000
10 1 (0.27%) Oracle Database 11g
Development Applications
1 5 (1.36%) Visual Studio
2 4 (1.08%) PEAR
2 4 (1.08%) PHPUnit
3 3 (0.81%) LabVIEW
4 2 (0.54%) JIRA
General
1 22 (5.96%) Telecoms
2 19 (5.15%) Finance
3 10 (2.71%) Back Office
4 6 (1.63%) Electronics
4 6 (1.63%) Banking
4 6 (1.63%) Advertising
5 4 (1.08%) Retail
5 4 (1.08%) Aerospace
6 3 (0.81%) Military
6 3 (0.81%) Italian Language
6 3 (0.81%) Spanish Language
7 2 (0.54%) Billing
7 2 (0.54%) Manufacturing
8 1 (0.27%) Financial Institution
8 1 (0.27%) Law
8 1 (0.27%) Marketing
Libraries, Frameworks & Software Standards
1 42 (11.38%) XML
2 20 (5.42%) .NET
3 17 (4.61%) Web Services
4 13 (3.52%) HTML
5 8 (2.17%) LAMP
6 7 (1.90%) CSS
7 5 (1.36%) DHTML
7 5 (1.36%) ActiveMQ
7 5 (1.36%) Ajax
7 5 (1.36%) XSLT
7 5 (1.36%) WebSphere MQ
8 4 (1.08%) jQuery
9 3 (0.81%) .NET Framework
9 3 (0.81%) ASP.NET
10 2 (0.54%) SOAP
11 1 (0.27%) COM+
11 1 (0.27%) J2EE
11 1 (0.27%) WCF
11 1 (0.27%) WPF
11 1 (0.27%) Silverlight
Miscellaneous
1 14 (3.79%) Client/Server
2 11 (2.98%) Computer Science
3 10 (2.71%) Mathematics
4 9 (2.44%) Blackberry
5 7 (1.90%) Mobile App
6 6 (1.63%) PDA
6 6 (1.63%) Wiki
7 5 (1.36%) IVR
8 4 (1.08%) Clustering
8 4 (1.08%) Management Information System
9 3 (0.81%) NHS
10 2 (0.54%) EPoS
10 2 (0.54%) Thin Client
10 2 (0.54%) Smartphone
10 2 (0.54%) Fat Client
10 2 (0.54%) Data Protection Act
10 2 (0.54%) Enterprise Software
11 1 (0.27%) Video Conferencing
11 1 (0.27%) iSeries
11 1 (0.27%) Open Source
Operating Systems
1 256 (69.38%) Windows
2 95 (25.75%) Linux
3 81 (21.95%) Windows Server 2008
4 62 (16.80%) Windows Server 2003
5 38 (10.30%) Windows XP
6 36 (9.76%) Windows 7
7 33 (8.94%) Windows Server 2012
8 30 (8.13%) UNIX
9 24 (6.50%) Windows Vista
10 19 (5.15%) Windows 8
11 14 (3.79%) Windows 2000
12 12 (3.25%) Windows 2000 Server
13 8 (2.17%) CentOS
14 7 (1.90%) Red Hat Enterprise Linux
14 7 (1.90%) Ubuntu
14 7 (1.90%) AIX
15 4 (1.08%) Solaris
16 2 (0.54%) Mac OS X
17 1 (0.27%) OS/400
17 1 (0.27%) Apple iOS
Processes & Methodologies
1 58 (15.72%) ITIL
2 19 (5.15%) Problem Management
3 18 (4.88%) Service Delivery
4 13 (3.52%) Service Management
4 13 (3.52%) Change Control
5 12 (3.25%) Disaster Recovery
6 11 (2.98%) OO
6 11 (2.98%) Project Management
7 10 (2.71%) Risk Management
7 10 (2.71%) Migration
7 10 (2.71%) User Acceptance Testing
8 9 (2.44%) Change Management
8 9 (2.44%) Document Management
9 8 (2.17%) Technical Architecture
9 8 (2.17%) Capacity Planning
10 7 (1.90%) Release Management
10 7 (1.90%) CRM
10 7 (1.90%) E-Commerce
11 6 (1.63%) ERP
11 6 (1.63%) E-business
Programming Languages
1 94 (25.47%) SQL
2 32 (8.67%) Java
3 18 (4.88%) JavaScript
4 14 (3.79%) Python
5 11 (2.98%) C
6 10 (2.71%) T-SQL
7 9 (2.44%) C#
8 8 (2.17%) PHP
8 8 (2.17%) VB.NET
8 8 (2.17%) Ruby
9 6 (1.63%) Shell Script
10 5 (1.36%) C++
11 4 (1.08%) Korn
11 4 (1.08%) PowerShell
11 4 (1.08%) Bash Shell
12 2 (0.54%) Erlang
12 2 (0.54%) VBA
12 2 (0.54%) Perl
12 2 (0.54%) VBScript
12 2 (0.54%) VB
Qualifications
1 69 (18.70%) Degree
2 34 (9.21%) Security Cleared
3 27 (7.32%) Microsoft Certification
4 24 (6.50%) Cisco Certification
4 24 (6.50%) SC Cleared
5 21 (5.69%) MCP
5 21 (5.69%) MCSE
6 19 (5.15%) CCNA
7 10 (2.71%) VMware Certified Professional (VCP)
8 9 (2.44%) MCITP
9 8 (2.17%) CCNP
10 7 (1.90%) MCSA
11 5 (1.36%) DV Cleared
12 3 (0.81%) HND
13 2 (0.54%) CCA
13 2 (0.54%) Citrix Certification
14 1 (0.27%) PhD
14 1 (0.27%) HNC
14 1 (0.27%) MCTS
14 1 (0.27%) A+ Certification
Quality Assurance & Compliance
1 54 (14.63%) SLA
2 4 (1.08%) QA
System Software
1 111 (30.08%) Active Directory
2 63 (17.07%) VMware Infrastructure
3 22 (5.96%) vSphere
4 10 (2.71%) Hyper-V
4 10 (2.71%) Terminal Services
5 7 (1.90%) XenApp
6 5 (1.36%) vCloud
6 5 (1.36%) VMware ESX
7 4 (1.08%) XenDesktop
8 2 (0.54%) Terminal Server
9 1 (0.27%) ISA Server
9 1 (0.27%) Microsoft App-V
9 1 (0.27%) Microsoft Virtual Server
9 1 (0.27%) Citrix Presentation Server
9 1 (0.27%) VMware ESXi
9 1 (0.27%) XenServer
Systems Management
1 38 (10.30%) SCCM
2 26 (7.05%) WSUS
3 18 (4.88%) Systems Management Server (SMS)
4 17 (4.61%) Nagios
4 17 (4.61%) Backup Exec
5 11 (2.98%) SCOM
6 6 (1.63%) Business Desktop Deployment
7 4 (1.08%) Tivoli
7 4 (1.08%) Tivoli Storage Manager
7 4 (1.08%) MOM
8 3 (0.81%) ARCserve
9 2 (0.54%) ZABBIX
9 2 (0.54%) Cacti
10 1 (0.27%) McAfee ePO
10 1 (0.27%) Forefront Identity Manager
10 1 (0.27%) Norton AntiVirus
10 1 (0.27%) NetBackup
Vendors
1 150 (40.65%) Microsoft
2 98 (26.56%) VMware
3 49 (13.28%) Cisco
4 35 (9.49%) Citrix
5 27 (7.32%) Oracle
6 18 (4.88%) Juniper
7 16 (4.34%) HP
8 11 (2.98%) IBM
9 9 (2.44%) CommVault
9 9 (2.44%) Bomgar
10 8 (2.17%) Veeam
10 8 (2.17%) EMC
10 8 (2.17%) Remedy
11 7 (1.90%) Avaya
11 7 (1.90%) F5
12 6 (1.63%) Red Hat
12 6 (1.63%) Zend
13 5 (1.36%) SonicWALL
13 5 (1.36%) Dell
13 5 (1.36%) LANDesk
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