The first table below looks at the demand for the Support Engineer role in IT jobs advertised for the South West region. Included is a guide to the average salaries offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Engineer
Rank 106 125 102
Rank change year-on-year
+19 -23
Permanent jobs requiring a Support Engineer 118 92 124
As % of all permanent IT jobs located in the South West 2.249% 1.662% 2.055%
As % of the Job Titles category 2.330% 1.741% 2.165%
Number of salaries quoted 104 91 109
Average salary £24,500 £28,500 £30,000
Average salary % change year-on-year
-14.03% -5.00%
90% offered a salary of more than £19,000 £21,500 £18,600
10% offered a salary of more than £35,000 £37,500 £35,900
UK excluding London average salary £30,000 £30,000 £30,000
All Job Titles
South West
Permanent IT job ads with a match in the
Job Titles category
5064 5285 5727
As % of all permanent IT jobs located in the South West 96.53% 95.48% 94.91%
Number of salaries quoted 4455 4564 4906
Average salary £35,500 £36,000 £35,000
Average salary % change year-on-year
-1.38% +2.85%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Engineer
England

Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Engineer across the South West region as a proportion of the total demand within the Job Titles category.

South West Support Engineer Jobs Demand Trend

Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer across the South West region.

South West Support Engineer Salary Trend

Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Engineer across the South West region over the 3 months to 24 May 2013.

South West Support Engineer Salary Histogram

Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Engineer within the South West region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Bristol -19 26 £26,500 -17.82%
Somerset +17 23 £21,500 -42.66%
Dorset +9 23 £22,500 -18.18%
Gloucestershire +12 19 £27,500 -2.65%
Wiltshire +5 18 £25,500 -7.27%
Devon +2 6 £29,000 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title.

1 172 (64.18%) Windows
2 101 (37.69%) Microsoft
3 79 (29.48%) Cisco
4 69 (25.75%) Active Directory
5 62 (23.13%) VMware
6 60 (22.39%) MS Exchange
7 57 (21.27%) Windows Server 2008
8 55 (20.52%) MS Excel
8 55 (20.52%) TCP/IP
9 54 (20.15%) Firewall
10 51 (19.03%) Windows Server 2003
11 50 (18.66%) SQL
12 47 (17.54%) Citrix
13 46 (17.16%) Microsoft Certification
14 43 (16.04%) VMware Infrastructure
15 40 (14.93%) Cisco Certification
15 40 (14.93%) SAN
15 40 (14.93%) ITIL
16 38 (14.18%) Windows XP
17 37 (13.81%) Linux
17 37 (13.81%) CCNA
18 36 (13.43%) MS Office
19 34 (12.69%) MCSE
20 32 (11.94%) Windows 7
21 29 (10.82%) SQL Server
22 28 (10.45%) Blackberry
23 25 (9.328%) Telecoms
23 25 (9.328%) WAN
23 25 (9.328%) HP
23 25 (9.328%) SLA

Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the South West region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 11 (4.104%) .NET
2 7 (2.612%) ASP.NET
3 3 (1.119%) LAMP
3 3 (1.119%) Web Services
3 3 (1.119%) XML
4 2 (0.746%) HTML
4 2 (0.746%) SGML
5 1 (0.373%) Application Packaging
5 1 (0.373%) WinForms
5 1 (0.373%) ASP
Application Platforms
1 60 (22.39%) MS Exchange
2 19 (7.090%) Exchange Server 2003
3 14 (5.224%) Exchange Server 2010
4 12 (4.478%) Exchange Server 2007
5 8 (2.985%) Apache
5 8 (2.985%) SharePoint
5 8 (2.985%) Blackberry Enterprise Server
6 4 (1.493%) BizTalk Server
7 3 (1.119%) Lotus Notes
7 3 (1.119%) IIS
8 2 (0.746%) WinCC
8 2 (0.746%) SharePoint 2010
8 2 (0.746%) MS Project Server
9 1 (0.373%) DotNetNuke
9 1 (0.373%) Lotus Domino
Applications
1 55 (20.52%) MS Excel
2 36 (13.43%) MS Office
3 4 (1.493%) MS Visio
4 3 (1.119%) Office 365
5 2 (0.746%) MS Project
6 1 (0.373%) MS PowerPoint
Business Applications
1 2 (0.746%) Dynamics AX
2 1 (0.373%) Visualfiles
Communications & Networking
1 55 (20.52%) TCP/IP
2 54 (20.15%) Firewall
3 40 (14.93%) SAN
4 25 (9.328%) WAN
5 22 (8.209%) LAN
6 21 (7.836%) DNS
6 21 (7.836%) IP Telephony
7 20 (7.463%) VPN
8 19 (7.090%) ISDN
8 19 (7.090%) X.21
9 18 (6.716%) VoIP
10 16 (5.970%) DHCP
11 14 (5.224%) Wireless
12 12 (4.478%) Internet
13 9 (3.358%) MPLS
14 8 (2.985%) Unified Communications
15 7 (2.612%) FTP
16 4 (1.493%) SMTP
16 4 (1.493%) Softphone
16 4 (1.493%) PABX
Database & Business Intelligence
1 29 (10.82%) SQL Server
2 6 (2.239%) MySQL
3 2 (0.746%) Crystal Reports
4 1 (0.373%) Oracle 11g
4 1 (0.373%) Ingres
4 1 (0.373%) RDBMS
General
1 25 (9.328%) Telecoms
2 14 (5.224%) Finance
3 12 (4.478%) Electronics
4 7 (2.612%) Manufacturing
5 6 (2.239%) Back Office
6 5 (1.866%) Advertising
7 4 (1.493%) Banking
7 4 (1.493%) Marketing
8 3 (1.119%) Aerospace
9 2 (0.746%) Legal
9 2 (0.746%) Military
9 2 (0.746%) Retail
10 1 (0.373%) French Language
10 1 (0.373%) Japanese Language
10 1 (0.373%) Local Government
10 1 (0.373%) Games
10 1 (0.373%) Law
10 1 (0.373%) Publishing
Miscellaneous
1 28 (10.45%) Blackberry
2 10 (3.731%) Clustering
3 6 (2.239%) EPoS
4 4 (1.493%) Thin Client
4 4 (1.493%) iPhone
4 4 (1.493%) Fat Client
5 3 (1.119%) Video Conferencing
5 3 (1.119%) Open Source
5 3 (1.119%) Management Information System
5 3 (1.119%) Firmware
6 2 (0.746%) Xserve
6 2 (0.746%) SCADA
7 1 (0.373%) Computer Science
7 1 (0.373%) PDA
7 1 (0.373%) Statistics
7 1 (0.373%) Kindle
7 1 (0.373%) iPad
7 1 (0.373%) HP StorageWorks
7 1 (0.373%) Mobile Computing
7 1 (0.373%) PACS
Operating Systems
1 172 (64.18%) Windows
2 57 (21.27%) Windows Server 2008
3 51 (19.03%) Windows Server 2003
4 38 (14.18%) Windows XP
5 37 (13.81%) Linux
6 32 (11.94%) Windows 7
7 17 (6.343%) UNIX
8 9 (3.358%) Windows 8
8 9 (3.358%) Solaris
9 8 (2.985%) Windows Vista
10 5 (1.866%) Windows Server 2012
11 4 (1.493%) Windows 2000 Server
12 3 (1.119%) Red Hat Enterprise Linux
13 2 (0.746%) Windows 2000
13 2 (0.746%) Ubuntu
14 1 (0.373%) Windows Mobile
14 1 (0.373%) Android
14 1 (0.373%) Mac OS
14 1 (0.373%) BlackBerry OS
Processes & Methodologies
1 40 (14.93%) ITIL
2 23 (8.582%) Business Continuity
3 13 (4.851%) ERP
4 10 (3.731%) Configuration Management
5 9 (3.358%) Network Management
5 9 (3.358%) Fault Management
6 8 (2.985%) Service Management
6 8 (2.985%) Problem Management
7 7 (2.612%) Root Cause Analysis
8 6 (2.239%) Service Delivery
9 4 (1.493%) Disaster Recovery
9 4 (1.493%) Performance Management
9 4 (1.493%) Incident Management
9 4 (1.493%) Network Load Balancing
10 3 (1.119%) Network Planning
10 3 (1.119%) Data Protection
10 3 (1.119%) Infrastructure Management
10 3 (1.119%) Change Management
11 2 (0.746%) Project Management
11 2 (0.746%) Workflow
Programming Languages
1 50 (18.66%) SQL
2 21 (7.836%) C
3 12 (4.478%) C#
4 8 (2.985%) Java
5 4 (1.493%) PL/SQL
5 4 (1.493%) C++
6 3 (1.119%) PHP
6 3 (1.119%) VB.NET
7 1 (0.373%) Python
7 1 (0.373%) JavaScript
7 1 (0.373%) VB
7 1 (0.373%) Shell Script
Qualifications
1 46 (17.16%) Microsoft Certification
2 40 (14.93%) Cisco Certification
3 37 (13.81%) CCNA
4 34 (12.69%) MCSE
5 24 (8.955%) CCNP
6 23 (8.582%) Security Cleared
7 22 (8.209%) Degree
8 20 (7.463%) MCITP
9 18 (6.716%) MCP
10 17 (6.343%) MCSA
11 13 (4.851%) SC Cleared
12 12 (4.478%) MCDST
13 7 (2.612%) CCIE
13 7 (2.612%) HNC
13 7 (2.612%) HND
14 6 (2.239%) CCA
14 6 (2.239%) Citrix Certification
14 6 (2.239%) CCIP
14 6 (2.239%) VMware Certified Professional (VCP)
15 5 (1.866%) A+ Certification
Quality Assurance & Compliance
1 25 (9.328%) SLA
2 3 (1.119%) QA
3 1 (0.373%) GCP
3 1 (0.373%) ISO 9001
System Software
1 69 (25.75%) Active Directory
2 43 (16.04%) VMware Infrastructure
3 13 (4.851%) XenApp
3 13 (4.851%) Terminal Services
4 12 (4.478%) Hyper-V
5 10 (3.731%) vSphere
6 9 (3.358%) ISA Server
7 7 (2.612%) XenDesktop
8 6 (2.239%) XenServer
9 4 (1.493%) VMware ESX
9 4 (1.493%) Citrix Presentation Server
10 3 (1.119%) VMware ESXi
11 1 (0.373%) Microsoft Virtual Server
11 1 (0.373%) VMware Workstation
11 1 (0.373%) Microsoft App-V
11 1 (0.373%) Terminal Server
Systems Management
1 11 (4.104%) SCCM
2 9 (3.358%) Backup Exec
3 8 (2.985%) WSUS
4 6 (2.239%) SCOM
5 3 (1.119%) NetBackup
6 2 (0.746%) OpenView
6 2 (0.746%) Systems Management Server (SMS)
6 2 (0.746%) Nagios
6 2 (0.746%) Sysprep
7 1 (0.373%) Puppet
7 1 (0.373%) McAfee ePO
7 1 (0.373%) MIMEsweeper
7 1 (0.373%) Netcool
7 1 (0.373%) Netcool/OMNIbus
7 1 (0.373%) Tivoli
7 1 (0.373%) CiscoWorks
Vendors
1 101 (37.69%) Microsoft
2 79 (29.48%) Cisco
3 62 (23.13%) VMware
4 47 (17.54%) Citrix
5 25 (9.328%) HP
6 20 (7.463%) Dell
7 19 (7.090%) Riverbed
8 16 (5.970%) Twitter
9 13 (4.851%) Oracle
10 12 (4.478%) Symantec
11 11 (4.104%) IBM
12 8 (2.985%) Juniper
12 8 (2.985%) SolarWinds
13 7 (2.612%) EMC
14 6 (2.239%) Red Hat
14 6 (2.239%) CheckPoint
15 5 (1.866%) Remedy
15 5 (1.866%) Sage
16 4 (1.493%) Apple
16 4 (1.493%) Lotus
Bristol, South West
You will also be supporting the various Projects within the IT Department.You will have excellent experience in a 2nd Line role with good VMware experience. Excellent Microsoft...
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £28000.00 per annum
Posted: 18 May 2013
Bath, South West
The successful candidate will have experience of Windows, Microsoft Exchange and Networking related projects. You will be an important aspect of a proficient team who are very talented...
Computer Futures
Salary: £30000 - £35000 per annum
Posted: 15 May 2013
Bristol, South West
The successful candidate will have experience of Windows, Microsoft Exchange and Networking related projects. You will be an important aspect of a proficient team who are very talented...
Computer Futures
Salary: £30000 - £40000 per annum
Posted: 15 May 2013
Bristol, Avon
the work will require a good working knowledge of Microsoft Windows server and desktop operating systems, plus installation, configuration, and management of virtual servers, Storage Area Networks, switches,...
City of Bristol College
Salary: £23,946 - 26,166 per year
Posted: 17 May 2013
Gloucestershire
It is an ideal position for someone with some IT support experience to advance their career and work within an exciting fast paced environment... Due to the nature...
ReThink Recruitment
Salary: £20000 - £25000.00 per annum + Benefits
Posted: 21 May 2013
Chippenham, Wiltshire
Working as part a team to ensure the use of best practice in implementation approach, risk management and change control management within the SLA contract. Key Skills and...
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum + ben+training
Posted: 22 May 2013
Bristol, Avon
A good understanding of Networking protocols, Networking topology design, Proxy servers, web filtering, Firewalls and ADSL based technologies -Experience of supporting Microsoft Server technologies, windows Server 2000/2003/...
3p learning
Salary: From £20,000 to £27,000 per annum
Posted: 25 May 2013
Dorset, Dorset, United Kingdom, South West
Maximising the uptime of Bedside Units and therefore the availability of the system to customers.RESPONSIBILITIES: a) Maximising the uptime (technical availability to customers) of the Bedside Unit...
Easy Web Recruitment
Salary: £20,000 + £2,500 Travel
Posted: 20 May 2013
Salisbury, Wiltshire, United Kingdom, South East
Maximising the uptime of Bedside Units and therefore the availability of the system to customers.RESPONSIBILITIES: a) Maximising the uptime (technical availability to customers) of the Bedside Unit...
Easy Web Recruitment
Salary: £20,000 + £2,500 Travel
Posted: 20 May 2013
Salisbury, Wiltshire
Server and PC hardware/software in a Microsoft/Linux networking environment. - Analogue and digital/VOIP telephone networks. - TCP/IP network fundamentals including working with Windows software configurations... DESIRABLE...
EasyWebRecruitment.com
Salary: £20,000 + £2,500 Travel
Posted: 22 May 2013
Dorchester, Dorset
Server and PC hardware/software in a Microsoft/Linux networking environment. - Analogue and digital/VOIP telephone networks. - TCP/IP network fundamentals including working with Windows software configurations... DESIRABLE...
EasyWebRecruitment.com
Salary: £20,000 + £2,500 Travel
Posted: 22 May 2013
Swindon, Wiltshire
The following skills are an essential requirement for this position: * Desktop Support / Configuration and Administration * Windows XP & 7 * Email Account Administration / Set up - ideally Lotus Notes * Software & Hardware...
The People Network
Salary: £22000 - £26000 per annum + Benefits
Posted: 21 May 2013
Bath, Avon
Key knowledge, skills, experience required; Understanding of Unix server operating systems, for example, Linux, Solaris, FreeBSD, or OS X Server. Working knowledge of networking and Internet protocols, such...
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + benefits
Posted: 23 May 2013
Somerset
Suitable candidates will have the following experience: * An understanding of Unix/Linux server operating systems such as Linux, Solaris, FreeBSD, or OS X Server. * A working knowledge of...
Redrock Consulting Ltd
Salary: £28000 - £35000 per annum + Great Benefits Package
Posted: 23 May 2013
Bristol, South West
Overview: We have an exciting new opportunity for an experienced Network Support Engineer to join our Bristol office on a full time, permanent basis. The successful candidate will...
Osborne Clarke
Salary: Competitive
Posted: 25 May 2013
Bristol, Avon
You will get trained on: (the ideal candidate will have as many of the following skills) * Windows and Exchange Server * SharePoint 2010 * WAN, LAN * Telephony systems such as...
Senitor Associates
Salary: £24000 - £37000 per annum
Posted: 21 May 2013
Chippenham, South West
Examine and identify root cause analysis and provide input to Incident management and Problem Management process where applicable... Assist with technical support of CSIS radio services contracts via...
Capita Resourcing
Salary: £24000.00 - £27000.00 per annum
Posted: 21 May 2013
Chippenham, Wiltshire
Examine and identify root cause analysis and provide input to Incident management and Problem Management process where applicable... Assist with technical support of CSIS radio services contracts via...
Capita Resourcing - Jobs at Capita
Salary: £24000.00 - £27000.00 per annum
Posted: 20 May 2013
Bath, South West
The successful Application Support Engineer will have 3 years commercial experience within application support, along with a strong technical expertise of SQL based technologies including T-SQL, SQL...
Computer Futures
Salary: £35000 - £40000 per annum + Annual Bonus
Posted: 17 May 2013
Bath, Avon
Bath - £40,000 depending on experience plus exceptional benefits, career progression and autonomy Apple Mac, Solaris, CentOS, Redhat, VMWare, Server, Design, Implementation Market leading organisation is looking for...
Senitor Associates
Salary: £25000 - £40000 per annum
Posted: 23 May 2013
Stonehouse, Gloucestershire
Ideal candidates for this opportunity should possess the following: - Coding skills in C# - Strong communication ability - Keen to learn new technologies and systems - Diagnostic and problem solving skills -...
Evolution Recruitment Solutions
Salary: 25,000 - 40,000
Posted: 23 May 2013
Gloucestershire
Good customer service and seeing support issues through to resolution are essential in any successful candidate alongside good C# coding skills and experience in the software industry, either...
Redrock Consulting Ltd
Salary: £25000 - £40000 per annum
Posted: 21 May 2013
Somerset, South West
Qualifications/Requirements HNC/Degree Qualified in Electrical or Electronic Engineering Electronic / Electrical testing and assembly experience in manufacturing environment, preferably high technology, high reliability, low volume environment This...
Computer Futures
Salary: £20000 - £25000 per annum + ASAP
Posted: 17 May 2013
Wells, South West
Qualifications/Requirements HNC/Degree Qualified in Electrical or Electronic Engineering Electronic / Electrical testing and assembly experience in manufacturing environment, preferably high technology, high reliability, low volume environment This...
Computer Futures
Salary: £20000 - £25000 per annum + Pension, Bonus, Commission
Posted: 17 May 2013
Wells, South West
Qualifications/Requirements HNC/Degree Qualified in Electrical or Electronic Engineering Electronic / Electrical testing and assembly experience in manufacturing environment, preferably high technology, high reliability, low volume environment This...
Computer Futures
Salary: £30000 - £40000 per annum + Pension, Bonus
Posted: 17 May 2013