The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
First Line Support
Rank 91 70 79
Rank change year-on-year
-21 +9
Permanent jobs requiring a 1st Line Support 2 3 7
As % of all permanent IT jobs located in South Yorkshire 0.21% 0.38% 0.73%
As % of the Job Titles category 0.22% 0.39% 0.76%
Number of salaries quoted 2 3 7
Average salary £19,000 £17,000 £19,000
Average salary % change year-on-year
+11.76% -10.52%
90% offered a salary of more than £17,400 £16,200 £16,000
10% offered a salary of more than £20,600 £17,400 £20,000
UK excluding London average salary £19,500 £20,000 £19,000
% change year-on-year
-2.50% +5.26%
1st Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
923 761 922
As % of all permanent IT jobs located in South Yorkshire 96.65% 97.56% 95.54%
Number of salaries quoted 796 590 818
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £22,500 £24,000 £22,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in South Yorkshire

1st Line Support
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the South Yorkshire region.

1st Line Support Salary Trend in South Yorkshire

1st Line Support
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the South Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -18 1 £21,000 +23.52%
Barnsley - 1 £17,000 - 1
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 19 December 2014, IT jobs across the South Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 4 (80.00%) Windows
1 4 (80.00%) Windows 7
1 4 (80.00%) Active Directory
2 3 (60.00%) MS Exchange
2 3 (60.00%) VMware
2 3 (60.00%) Microsoft
3 2 (40.00%) Apple
3 2 (40.00%) SQL Server
3 2 (40.00%) Mitel
3 2 (40.00%) Windows XP
3 2 (40.00%) Windows Server 2003
3 2 (40.00%) Android
3 2 (40.00%) Windows Server 2008
3 2 (40.00%) SharePoint
3 2 (40.00%) Windows 8
3 2 (40.00%) Windows Server 2012
3 2 (40.00%) VPN
4 1 (20.00%) DNS
4 1 (20.00%) Firewall
4 1 (20.00%) ITIL Certification
4 1 (20.00%) Degree
4 1 (20.00%) CCENT
4 1 (20.00%) TCP/IP
4 1 (20.00%) VMware Infrastructure
4 1 (20.00%) SCOM
4 1 (20.00%) SolarWinds Orion
4 1 (20.00%) Manufacturing
4 1 (20.00%) SolarWinds
4 1 (20.00%) Windows 2000
4 1 (20.00%) ITIL

1st Line Support
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the South Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) MS Exchange
2 2 (40.00%) SharePoint
Applications
1 1 (20.00%) MS Office
1 1 (20.00%) MS Excel
Communications & Networking
1 2 (40.00%) VPN
2 1 (20.00%) DNS
2 1 (20.00%) Firewall
2 1 (20.00%) TCP/IP
Database & Business Intelligence
1 2 (40.00%) SQL Server
General
1 1 (20.00%) Manufacturing
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows 7
2 2 (40.00%) Windows 8
2 2 (40.00%) Windows Server 2012
2 2 (40.00%) Windows XP
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) Android
2 2 (40.00%) Windows Server 2008
3 1 (20.00%) Windows 2000
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) Service Delivery
1 1 (20.00%) Server Monitoring
Qualifications
1 1 (20.00%) ITIL Certification
1 1 (20.00%) Degree
1 1 (20.00%) CCENT
System Software
1 4 (80.00%) Active Directory
2 1 (20.00%) VMware Infrastructure
Systems Management
1 1 (20.00%) SCOM
1 1 (20.00%) SolarWinds Orion
Vendors
1 3 (60.00%) Microsoft
1 3 (60.00%) VMware
2 2 (40.00%) Mitel
2 2 (40.00%) Apple
3 1 (20.00%) SolarWinds