The first table below looks at the demand for the 1st Line Support role in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Yorkshire region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
First Line Support
Rank 53 80 -
Rank change year-on-year
+27 -
Permanent jobs requiring a 1st Line Support 19 1 0
As % of all permanent IT jobs located in South Yorkshire 2.661% 0.106% -
As % of the Job Titles category 2.750% 0.111% -
Number of salaries quoted 19 1 0
Average salary £16,500 £17,000 -
Average salary % change year-on-year
-2.94% -
UK excluding London average salary £19,125 £19,000 £20,000
% change year-on-year
+0.65% -5.00%
All Job Titles
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
691 903 822
As % of all permanent IT jobs located in South Yorkshire 96.78% 95.96% 96.93%
Number of salaries quoted 607 743 681
Average salary £33,000 £34,000 £32,500
Average salary % change year-on-year
-2.94% +4.61%
90% offered a salary of more than £22,500 £22,500 £23,000
10% offered a salary of more than £55,000 £45,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support
Yorkshire

1st Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

South Yorkshire 1st Line Support Jobs Demand Trend

1st Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the South Yorkshire region.

South Yorkshire 1st Line Support Salary Trend

1st Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the South Yorkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Doncaster - 16 £16,500 -
Sheffield +7 3 £21,000 +23.52%
1st Line Support
Yorkshire

1st Line Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the South Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 23 (100.00%) MS Office
1 23 (100.00%) Windows
1 23 (100.00%) Windows XP
1 23 (100.00%) Active Directory
1 23 (100.00%) Microsoft
2 21 (91.30%) MS Excel
2 21 (91.30%) Windows 7
3 20 (86.96%) Time Management
4 19 (82.61%) Blackberry
5 18 (78.26%) Client/Server
6 3 (13.04%) MCP
6 3 (13.04%) MCSE
6 3 (13.04%) MCSA
6 3 (13.04%) Cisco Certification
6 3 (13.04%) Microsoft Certification
6 3 (13.04%) Firewall
6 3 (13.04%) Symantec
6 3 (13.04%) Norton AntiVirus
6 3 (13.04%) Sophos
6 3 (13.04%) CCNA
6 3 (13.04%) Mac OS X
6 3 (13.04%) Apple
6 3 (13.04%) VMware Infrastructure
6 3 (13.04%) VMware
6 3 (13.04%) MCDST
6 3 (13.04%) Windows Vista
6 3 (13.04%) Hyper-V
7 2 (8.696%) Windows Server 2008
7 2 (8.696%) Windows Server 2003
8 1 (4.348%) Wi-Fi

1st Line Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the South Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 23 (100.00%) MS Office
2 21 (91.30%) MS Excel
Communications & Networking
1 3 (13.04%) Firewall
2 1 (4.348%) Wi-Fi
2 1 (4.348%) LAN
2 1 (4.348%) WAN
2 1 (4.348%) DHCP
2 1 (4.348%) TCP/IP
2 1 (4.348%) VPN
2 1 (4.348%) DNS
General
1 1 (4.348%) Marketing
Miscellaneous
1 19 (82.61%) Blackberry
2 18 (78.26%) Client/Server
Operating Systems
1 23 (100.00%) Windows
1 23 (100.00%) Windows XP
2 21 (91.30%) Windows 7
3 3 (13.04%) Mac OS X
3 3 (13.04%) Windows Vista
4 2 (8.696%) Windows Server 2008
4 2 (8.696%) Windows Server 2003
Processes & Methodologies
1 20 (86.96%) Time Management
2 1 (4.348%) Data Analysis
2 1 (4.348%) ITIL
2 1 (4.348%) CRM
2 1 (4.348%) Incident Management
Qualifications
1 3 (13.04%) MCP
1 3 (13.04%) MCSE
1 3 (13.04%) MCSA
1 3 (13.04%) Cisco Certification
1 3 (13.04%) Microsoft Certification
1 3 (13.04%) CCNA
1 3 (13.04%) MCDST
2 1 (4.348%) ITIL Certification
System Software
1 23 (100.00%) Active Directory
2 3 (13.04%) VMware Infrastructure
2 3 (13.04%) Hyper-V
Systems Management
1 3 (13.04%) Norton AntiVirus
Vendors
1 23 (100.00%) Microsoft
2 3 (13.04%) Symantec
2 3 (13.04%) Sophos
2 3 (13.04%) Apple
2 3 (13.04%) VMware