The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 76 67 81
Rank change year-on-year
-9 +14
Permanent jobs requiring a 2nd Line Support 17 6 5
As % of all permanent IT jobs located in South Yorkshire 1.78% 0.77% 0.52%
As % of the Job Titles category 1.84% 0.79% 0.54%
Number of salaries quoted 13 6 5
Average salary £23,000 £29,500 £18,500
Average salary % change year-on-year
-22.03% +59.45%
90% offered a salary of more than £21,100 £26,000 £18,000
10% offered a salary of more than £24,500 £32,500 £25,530
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
923 761 922
As % of all permanent IT jobs located in South Yorkshire 96.65% 97.56% 95.54%
Number of salaries quoted 796 590 818
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £22,500 £24,000 £22,000
10% offered a salary of more than £54,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in South Yorkshire

2nd Line Support
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the South Yorkshire region.

2nd Line Support Salary Trend in South Yorkshire

2nd Line Support
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the South Yorkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -12 9 £22,250 -24.57% 1
Doncaster -3 4 £22,500 -
Rotherham - 2 £24,000 -
Barnsley - 2 £25,000 -
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 19 December 2014, IT jobs across the South Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 18 (90.00%) Windows
2 15 (75.00%) Windows 7
3 14 (70.00%) Active Directory
4 13 (65.00%) MS Office
5 12 (60.00%) MS Exchange
6 10 (50.00%) Microsoft
7 8 (40.00%) VMware
8 7 (35.00%) SQL
9 6 (30.00%) Citrix
9 6 (30.00%) VMware Infrastructure
9 6 (30.00%) Hyper-V
10 5 (25.00%) TCP/IP
10 5 (25.00%) LAN
10 5 (25.00%) WAN
11 4 (20.00%) DHCP
11 4 (20.00%) DNS
11 4 (20.00%) Windows XP
11 4 (20.00%) Blackberry Enterprise Server
11 4 (20.00%) Microsoft Certification
11 4 (20.00%) Blackberry
12 3 (15.00%) Management Information System
12 3 (15.00%) Fat Client
12 3 (15.00%) Thin Client
12 3 (15.00%) Office 365
12 3 (15.00%) MCDST
12 3 (15.00%) MCITP
12 3 (15.00%) Exchange Server 2007
12 3 (15.00%) SLA
12 3 (15.00%) ISO/IEC 27001
12 3 (15.00%) Exchange Server 2013

2nd Line Support
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 19 December 2014, IT jobs across the South Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (60.00%) MS Exchange
2 4 (20.00%) Blackberry Enterprise Server
3 3 (15.00%) Exchange Server 2007
3 3 (15.00%) Exchange Server 2013
4 2 (10.00%) Exchange Server 2010
Applications
1 13 (65.00%) MS Office
2 3 (15.00%) MS Excel
3 1 (5.00%) MS Visio
Cloud Services
1 3 (15.00%) Office 365
Communications & Networking
1 5 (25.00%) LAN
1 5 (25.00%) WAN
1 5 (25.00%) TCP/IP
2 4 (20.00%) DNS
2 4 (20.00%) DHCP
3 3 (15.00%) Firewall
4 1 (5.00%) Wireless
4 1 (5.00%) PSTN
4 1 (5.00%) Internet
4 1 (5.00%) DSL
4 1 (5.00%) VPN
General
1 1 (5.00%) Legal
Miscellaneous
1 4 (20.00%) Blackberry
2 3 (15.00%) Management Information System
2 3 (15.00%) Fat Client
2 3 (15.00%) Thin Client
3 1 (5.00%) Client/Server
Operating Systems
1 18 (90.00%) Windows
2 15 (75.00%) Windows 7
3 4 (20.00%) Windows XP
4 3 (15.00%) Windows Vista
5 2 (10.00%) Windows Server 2008
5 2 (10.00%) Windows Server 2012
5 2 (10.00%) Windows Server 2003
5 2 (10.00%) Windows 2000
Processes & Methodologies
1 3 (15.00%) Information Security Management
1 3 (15.00%) Security Management
1 3 (15.00%) Information Security
1 3 (15.00%) ISMS
1 3 (15.00%) Network Management
1 3 (15.00%) Change Control
2 2 (10.00%) ITIL
3 1 (5.00%) Service Management
3 1 (5.00%) Document Management
3 1 (5.00%) Time Management
Programming Languages
1 7 (35.00%) SQL
Qualifications
1 4 (20.00%) Microsoft Certification
2 3 (15.00%) MCDST
2 3 (15.00%) MCITP
2 3 (15.00%) MCP
3 1 (5.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (15.00%) SLA
1 3 (15.00%) ISO/IEC 27001
System Software
1 14 (70.00%) Active Directory
2 6 (30.00%) VMware Infrastructure
2 6 (30.00%) Hyper-V
3 2 (10.00%) XenApp
Systems Management
1 2 (10.00%) SCCM
Vendors
1 10 (50.00%) Microsoft
2 8 (40.00%) VMware
3 6 (30.00%) Citrix
4 3 (15.00%) Dell
Sheffield, South Yorkshire
ARC IT Recruitment Ltd
Posted: 4 days ago
Mexborough
Eden Lea
Salary: £20,000 - £30,000 per year
Posted: 12 days ago