The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 78 79 62
Rank change year-on-year
+1 -17
Permanent jobs requiring a 2nd Line Support 5 4 9
As % of all permanent IT jobs located in South Yorkshire 0.54% 0.44% 1.20%
As % of the Job Titles category 0.55% 0.48% 1.23%
Number of salaries quoted 5 4 9
Average salary £21,500 £23,750 £26,450
Average salary % change year-on-year
-9.47% -10.20%
90% offered a salary of more than £20,400 £20,300 £21,000
10% offered a salary of more than £28,900 £30,700 £34,300
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
915 840 732
As % of all permanent IT jobs located in South Yorkshire 98.28% 93.33% 97.73%
Number of salaries quoted 799 742 660
Average salary £37,500 £34,000 £34,000
Average salary % change year-on-year
+10.29% -
90% offered a salary of more than £22,500 £23,000 £22,500
10% offered a salary of more than £52,500 £52,500 £49,100
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in South Yorkshire

2nd Line Support
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the South Yorkshire region.

2nd Line Support Salary Trend in South Yorkshire

2nd Line Support
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the South Yorkshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -7 5 £21,500 -9.47%
2nd Line Support
Yorkshire

2nd Line Support
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 3 July 2015, IT jobs across the South Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 14 (100.00%) Windows
2 10 (71.43%) MS Exchange
2 10 (71.43%) Windows 7
3 9 (64.29%) DHCP
3 9 (64.29%) TCP/IP
3 9 (64.29%) DNS
3 9 (64.29%) Active Directory
4 8 (57.14%) SLA
4 8 (57.14%) Citrix
4 8 (57.14%) Thin Client
4 8 (57.14%) Blackberry
4 8 (57.14%) Blackberry Enterprise Server
4 8 (57.14%) Information Security Management
4 8 (57.14%) Security Management
4 8 (57.14%) Management Information System
4 8 (57.14%) Information Security
4 8 (57.14%) ISO/IEC 27001
4 8 (57.14%) Fat Client
4 8 (57.14%) ISMS
4 8 (57.14%) Network Management
4 8 (57.14%) Change Control
5 7 (50.00%) Dell
5 7 (50.00%) MS Office
6 6 (42.86%) SQL
7 4 (28.57%) PL/SQL
8 3 (21.43%) RDBMS
8 3 (21.43%) Tcl
8 3 (21.43%) Red Hat
8 3 (21.43%) Oracle
8 3 (21.43%) SQL Server

2nd Line Support
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 3 July 2015, IT jobs across the South Yorkshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (71.43%) MS Exchange
2 8 (57.14%) Blackberry Enterprise Server
3 2 (14.29%) Exchange Server 2010
Applications
1 7 (50.00%) MS Office
2 2 (14.29%) MS Visio
3 1 (7.14%) MS Excel
Communications & Networking
1 9 (64.29%) DHCP
1 9 (64.29%) TCP/IP
1 9 (64.29%) DNS
2 2 (14.29%) LAN
2 2 (14.29%) WAN
3 1 (7.14%) VoIP
Database & Business Intelligence
1 3 (21.43%) SQL Server
1 3 (21.43%) RDBMS
1 3 (21.43%) Relational Database
2 1 (7.14%) Oracle Reports
Development Applications
1 3 (21.43%) Oracle Forms
General
1 3 (21.43%) Finance
1 3 (21.43%) Banking
1 3 (21.43%) Retail
1 3 (21.43%) Retail Banking
Miscellaneous
1 8 (57.14%) Thin Client
1 8 (57.14%) Blackberry
1 8 (57.14%) Management Information System
1 8 (57.14%) Fat Client
Operating Systems
1 14 (100.00%) Windows
2 10 (71.43%) Windows 7
3 3 (21.43%) UNIX
3 3 (21.43%) Linux
3 3 (21.43%) SUSE
3 3 (21.43%) Debian
3 3 (21.43%) Ubuntu
4 2 (14.29%) Windows Server 2008
4 2 (14.29%) Windows Server 2003
4 2 (14.29%) Windows Server 2012
5 1 (7.14%) Solaris
Processes & Methodologies
1 8 (57.14%) Information Security Management
1 8 (57.14%) Security Management
1 8 (57.14%) Information Security
1 8 (57.14%) ISMS
1 8 (57.14%) Network Management
1 8 (57.14%) Change Control
2 3 (21.43%) UML
2 3 (21.43%) RUP
2 3 (21.43%) Agile Software Development
Programming Languages
1 6 (42.86%) SQL
2 4 (28.57%) PL/SQL
3 3 (21.43%) Python
3 3 (21.43%) Tcl
3 3 (21.43%) AWK
3 3 (21.43%) Bash Shell
3 3 (21.43%) C
3 3 (21.43%) C++
3 3 (21.43%) COBOL
3 3 (21.43%) JavaScript
3 3 (21.43%) Perl
Quality Assurance & Compliance
1 8 (57.14%) SLA
1 8 (57.14%) ISO/IEC 27001
System Software
1 9 (64.29%) Active Directory
Vendors
1 8 (57.14%) Citrix
2 7 (50.00%) Dell
3 3 (21.43%) Red Hat
3 3 (21.43%) Oracle
4 2 (14.29%) Microsoft
5 1 (7.14%) Apple