The statistics below represent IT jobs advertised across the South Yorkshire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

3 months to
2 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 74 88 79
Rank change year-on-year
+14 -9
Permanent jobs requiring a 2nd Line Support 6 8 11
As % of all permanent IT jobs located in South Yorkshire 0.79% 0.76% 1.15%
As % of the Job Titles category 0.82% 0.77% 1.18%
Number of salaries quoted 5 8 9
Median salary £21,500 £24,000 £24,000
Median salary % change year-on-year
-10.41% -
90% offered a salary of more than £20,000 £23,250 £21,400
10% offered a salary of more than £25,000 £26,500 £28,460
UK excluding London median salary £25,500 £24,690 £24,000
% change year-on-year
+3.28% +2.87%
2nd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
733 1033 932
As % of all permanent IT jobs located in South Yorkshire 96.57% 98.76% 97.29%
Number of salaries quoted 635 864 785
Median salary £37,500 £36,000 £35,000
Median salary % change year-on-year
+4.16% +2.85%
90% offered a salary of more than £21,500 £22,500 £25,000
10% offered a salary of more than £55,000 £49,700 £47,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in South Yorkshire

The demand trend of job ads across the South Yorkshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in South Yorkshire

2nd Line Support
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the South Yorkshire region.

2nd Line Support Salary Trend in South Yorkshire

2nd Line Support
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the South Yorkshire region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield +18 4 £25,000 -2.91%
Rotherham - 2 £20,000 -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 2 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Yorkshire region featuring 2nd Line Support in the job title.

1 7 (53.85%) Active Directory
2 6 (46.15%) Microsoft
2 6 (46.15%) Windows
3 5 (38.46%) MS Office
3 5 (38.46%) VMware
3 5 (38.46%) Windows Server
4 4 (30.77%) VMware Infrastructure
5 3 (23.08%) ITIL
5 3 (23.08%) MS Excel
5 3 (23.08%) VoIP
5 3 (23.08%) MS Exchange
6 2 (15.38%) LAN
6 2 (15.38%) Citrix
6 2 (15.38%) Cisco Certification
6 2 (15.38%) Microsoft Certification
6 2 (15.38%) SAN
6 2 (15.38%) CCNA
6 2 (15.38%) Intranet
6 2 (15.38%) WLAN
6 2 (15.38%) WAN
6 2 (15.38%) DHCP
6 2 (15.38%) TCP/IP
6 2 (15.38%) VPN
6 2 (15.38%) DNS
6 2 (15.38%) MCSA
6 2 (15.38%) MCP
6 2 (15.38%) SQL
6 2 (15.38%) vSphere
6 2 (15.38%) XenApp
6 2 (15.38%) Microsoft Azure

2nd Line Support Skill Set
Top Related IT Skills in South Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (23.08%) MS Exchange
Applications
1 5 (38.46%) MS Office
2 3 (23.08%) MS Excel
Cloud Services
1 2 (15.38%) Microsoft Azure
1 2 (15.38%) Office 365
Communications & Networking
1 3 (23.08%) VoIP
2 2 (15.38%) DHCP
2 2 (15.38%) DNS
2 2 (15.38%) Firewall
2 2 (15.38%) Intranet
2 2 (15.38%) LAN
2 2 (15.38%) SAN
2 2 (15.38%) TCP/IP
2 2 (15.38%) VPN
2 2 (15.38%) WAN
2 2 (15.38%) WLAN
3 1 (7.69%) ATM
3 1 (7.69%) Wireless
General
1 2 (15.38%) Telecoms
2 1 (7.69%) Finance
Libraries, Frameworks & Software Standards
1 1 (7.69%) .NET
Miscellaneous
1 1 (7.69%) EPoS
1 1 (7.69%) Mainframe
Operating Systems
1 6 (46.15%) Windows
2 5 (38.46%) Windows Server
Processes & Methodologies
1 3 (23.08%) ITIL
2 2 (15.38%) Problem Management
3 1 (7.69%) CRM
3 1 (7.69%) ERP
3 1 (7.69%) Incident Management
3 1 (7.69%) Service Delivery
Programming Languages
1 2 (15.38%) SQL
2 1 (7.69%) JavaScript
Qualifications
1 2 (15.38%) CCNA
1 2 (15.38%) Cisco Certification
1 2 (15.38%) MCP
1 2 (15.38%) MCSA
1 2 (15.38%) Microsoft Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 7 (53.85%) Active Directory
2 4 (30.77%) VMware Infrastructure
3 2 (15.38%) vSphere
3 2 (15.38%) XenApp
4 1 (7.69%) Hyper-V
Vendors
1 6 (46.15%) Microsoft
2 5 (38.46%) VMware
3 2 (15.38%) Citrix
3 2 (15.38%) Mitel
4 1 (7.69%) IBM
4 1 (7.69%) RedPrairie
4 1 (7.69%) Remedy