The table below looks at the statistics for the Technical Support role in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 92 68 81
Rank change year-on-year
-24 +13
Permanent jobs requiring a Technical Support 1 5 6
As % of all permanent IT jobs located in South Yorkshire 0.11% 0.71% 0.59%
As % of the Job Titles category 0.11% 0.75% 0.62%
Number of salaries quoted 1 4 6
Average salary £20,000 £23,500 £19,500
Average salary % change year-on-year
-14.89% +20.51%
UK excluding London average salary £28,500 £30,000 £29,000
% change year-on-year
-5.00% +3.44%
Technical Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
909 671 971
As % of all permanent IT jobs located in South Yorkshire 95.79% 95.31% 95.57%
Number of salaries quoted 758 538 806
Average salary £35,000 £35,000 £33,000
Average salary % change year-on-year
- +6.06%
90% offered a salary of more than £24,000 £21,500 £23,000
10% offered a salary of more than £50,000 £47,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in South Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in South Yorkshire

Technical Support
Salary Trend in South Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South Yorkshire region.

Technical Support Salary Trend in South Yorkshire

Technical Support
Job Locations in South Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South Yorkshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sheffield -27 1 £20,000 -14.89%
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills in South Yorkshire

For the 6 months to 22 October 2014, IT jobs across the South Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 9 (81.82%) MS Office
1 9 (81.82%) Windows
1 9 (81.82%) Active Directory
2 8 (72.73%) Microsoft
3 6 (54.55%) MS Exchange
4 5 (45.45%) VMware
4 5 (45.45%) Exchange Server 2010
4 5 (45.45%) VMware Infrastructure
4 5 (45.45%) Windows Server 2008
5 4 (36.36%) DHCP
6 3 (27.27%) SQL
6 3 (27.27%) SQL Server
6 3 (27.27%) Windows Server 2003
7 2 (18.18%) Internet
7 2 (18.18%) Service Delivery
7 2 (18.18%) ITIL
7 2 (18.18%) LAN
7 2 (18.18%) SLA
7 2 (18.18%) Cisco
7 2 (18.18%) SQL Server 2008
7 2 (18.18%) Veeam
7 2 (18.18%) Windows 7
7 2 (18.18%) Continuous Improvement
7 2 (18.18%) Windows 8
8 1 (9.09%) Root Cause Analysis
8 1 (9.09%) PDA
8 1 (9.09%) Fat Client
8 1 (9.09%) SCCM
8 1 (9.09%) ITIL Certification
8 1 (9.09%) Thin Client

Technical Support
Top Related IT Skills in South Yorkshire by Category

For the 6 months to 22 October 2014, IT jobs across the South Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (54.55%) MS Exchange
2 5 (45.45%) Exchange Server 2010
3 1 (9.09%) Apache
Applications
1 9 (81.82%) MS Office
2 1 (9.09%) MS Excel
Communications & Networking
1 4 (36.36%) DHCP
2 2 (18.18%) Internet
2 2 (18.18%) LAN
3 1 (9.09%) DNS
Database & Business Intelligence
1 3 (27.27%) SQL Server
2 2 (18.18%) SQL Server 2008
General
1 1 (9.09%) Legal
Miscellaneous
1 1 (9.09%) PDA
1 1 (9.09%) Fat Client
1 1 (9.09%) Thin Client
1 1 (9.09%) Blackberry
Operating Systems
1 9 (81.82%) Windows
2 5 (45.45%) Windows Server 2008
3 3 (27.27%) Windows Server 2003
4 2 (18.18%) Windows 7
4 2 (18.18%) Windows 8
5 1 (9.09%) UNIX
Processes & Methodologies
1 2 (18.18%) Service Delivery
1 2 (18.18%) ITIL
1 2 (18.18%) Continuous Improvement
2 1 (9.09%) Root Cause Analysis
2 1 (9.09%) Workflow
2 1 (9.09%) Service Management
Programming Languages
1 3 (27.27%) SQL
Qualifications
1 1 (9.09%) ITIL Certification
1 1 (9.09%) MCP
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 9 (81.82%) Active Directory
2 5 (45.45%) VMware Infrastructure
Systems Management
1 1 (9.09%) SCCM
Vendors
1 8 (72.73%) Microsoft
2 5 (45.45%) VMware
3 2 (18.18%) Cisco
3 2 (18.18%) Veeam