The first table below looks at the demand for the Technical Support role in IT jobs advertised for the South Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Yorkshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 72 51 70
Rank change year-on-year
-21 +19
Permanent jobs requiring a Technical Support 4 29 2
As % of all permanent IT jobs located in South Yorkshire 0.556% 3.046% 0.232%
As % of the Job Titles category 0.573% 3.166% 0.240%
Number of salaries quoted 4 28 2
Average salary £27,000 £27,750 £17,500
Average salary % change year-on-year
-2.70% +58.57%
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
South Yorkshire
Permanent IT job ads with a match in the
Job Titles category
698 916 832
As % of all permanent IT jobs located in South Yorkshire 96.94% 96.22% 96.52%
Number of salaries quoted 603 760 686
Average salary £33,000 £34,000 £32,500
Average salary % change year-on-year
-2.94% +4.61%
90% offered a salary of more than £22,500 £22,500 £23,000
10% offered a salary of more than £55,000 £44,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
Yorkshire

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

South Yorkshire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South Yorkshire region.

South Yorkshire Technical Support Salary Trend

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South Yorkshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Sheffield +1 3 £27,000 -28.94%
Technical Support
Yorkshire

Technical Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the South Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 13 (86.67%) Windows
2 11 (73.33%) Exchange Server 2003
2 11 (73.33%) Microsoft
2 11 (73.33%) Windows XP
2 11 (73.33%) MS Exchange
3 9 (60.00%) MS Office
4 8 (53.33%) Windows 2000 Server
4 8 (53.33%) LAN
4 8 (53.33%) WAN
4 8 (53.33%) OS/400
4 8 (53.33%) Windows 2000
4 8 (53.33%) Lotus Notes
4 8 (53.33%) Lotus
4 8 (53.33%) Windows Server 2003
4 8 (53.33%) SmartSuite
4 8 (53.33%) McAfee
4 8 (53.33%) Sophos
5 4 (26.67%) Active Directory
5 4 (26.67%) Windows 7
6 3 (20.00%) Software Deployment
6 3 (20.00%) DNS
7 2 (13.33%) SQL
7 2 (13.33%) MS Excel
8 1 (6.667%) Client/Server
8 1 (6.667%) .NET
8 1 (6.667%) Business Objects
8 1 (6.667%) Cisco Certification
8 1 (6.667%) SLA
8 1 (6.667%) Cisco
8 1 (6.667%) ITSM

Technical Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the South Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (6.667%) .NET
Application Platforms
1 11 (73.33%) MS Exchange
1 11 (73.33%) Exchange Server 2003
2 8 (53.33%) Lotus Notes
Applications
1 9 (60.00%) MS Office
2 8 (53.33%) SmartSuite
3 2 (13.33%) MS Excel
Communications & Networking
1 8 (53.33%) LAN
1 8 (53.33%) WAN
2 3 (20.00%) DNS
3 1 (6.667%) Unified Communications
Development Applications
1 1 (6.667%) MSI
General
1 1 (6.667%) Advertising
Miscellaneous
1 1 (6.667%) Client/Server
1 1 (6.667%) Blog
1 1 (6.667%) Video Conferencing
Operating Systems
1 13 (86.67%) Windows
2 11 (73.33%) Windows XP
3 8 (53.33%) OS/400
3 8 (53.33%) Windows Server 2003
3 8 (53.33%) Windows 2000 Server
3 8 (53.33%) Windows 2000
4 4 (26.67%) Windows 7
Processes & Methodologies
1 3 (20.00%) Software Deployment
2 1 (6.667%) Project Management
2 1 (6.667%) ITSM
2 1 (6.667%) Workflow
2 1 (6.667%) User Acceptance Testing
2 1 (6.667%) Stakeholder Engagement
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 1 (6.667%) Cisco Certification
1 1 (6.667%) SC Cleared
1 1 (6.667%) Security Cleared
Quality Assurance & Compliance
1 1 (6.667%) SLA
System Software
1 4 (26.67%) Active Directory
Systems Management
1 1 (6.667%) SCCM
Vendors
1 11 (73.33%) Microsoft
2 8 (53.33%) Lotus
2 8 (53.33%) McAfee
2 8 (53.33%) Sophos
3 1 (6.667%) Tandberg
3 1 (6.667%) Business Objects
3 1 (6.667%) Cisco