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This section looks at the demand for the Technical Support role in IT jobs within the South Yorkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkTechnical Support
Location
3 months to 25 Jul 2008Same period last year
Rank10189
Rank change on same period last yearDown-12
Matching permanent IT job ads2523
As % of all UK permanent IT job ads sampled0.013 %0.009 %
As % of the category below1.215 %1.271 %
Salaries quoted2521
Average minimum salary£27,615£20,714
Average salary£30,058£21,024
% change on same period last year+42.96 %
Average maximum salary£32,500£21,333
UK excluding London average salary£29,801£27,977
% change on same period last year+6.51 %
South Yorkshire IT Job Market, Job TitlesJob Titles
South Yorkshire
Matching permanent IT job ads20571810
As % of all UK permanent IT job ads sampled1.086 %0.741 %
Salaries quoted16291505
Average minimum salary£30,331£29,907
Average salary£32,942£32,198
% change on same period last year+2.31 %
Average maximum salary£35,553£34,489
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
Technical Support YorkshireTechnical Support
Yorkshire

Technical Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Technical Support across the South Yorkshire region as a proportion of the total demand within the Job Titles category.

South Yorkshire Technical Support Demand Trend

Technical Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the South Yorkshire region.

South Yorkshire Technical Support Salary Trend

Technical Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Technical Support across the South Yorkshire region over the 3 months to 25 July 2008.

South Yorkshire Technical Support Salary Histogram

Technical Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the South Yorkshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
SheffieldDown-1011£34,045+72.18 %
BarnsleyNew entry-4£34,500-
RotherhamDown-64£23,000+2.54 %
DoncasterNew entry-1£17,000-
Technical Support YorkshireTechnical Support
Yorkshire

Technical Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the South Yorkshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

119 (51.35 %)Windows
212 (32.43 %)Microsoft
39 (24.32 %)MS Exchange
39 (24.32 %)Windows 2000
48 (21.62 %)MS Excel
48 (21.62 %)HP
57 (18.92 %)Exchange Server 2003
57 (18.92 %)SAN
57 (18.92 %)Microsoft Certification
57 (18.92 %)Active Directory
57 (18.92 %)UNIX
66 (16.22 %)SQL Server
66 (16.22 %)HPUX
66 (16.22 %)StorageTek
66 (16.22 %)EMC
66 (16.22 %)Citrix
66 (16.22 %)Banking
66 (16.22 %)Exchange Server 2000
75 (13.51 %)VERITAS
75 (13.51 %)MOM
75 (13.51 %)MCSA
75 (13.51 %)Oracle
75 (13.51 %)LAN
75 (13.51 %)WAN
84 (10.81 %)CRM
84 (10.81 %)IBM
84 (10.81 %)Linux
84 (10.81 %)Finance
84 (10.81 %)Mainframe
84 (10.81 %)Windows Server 2003

Technical Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the South Yorkshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

South Yorkshire IT Job Market, Application DevelopmentApplication Development
13 (8.108 %)WebSphere
22 (5.405 %)ISPF
South Yorkshire IT Job Market, Application PlatformsApplication Platforms
19 (24.32 %)MS Exchange
27 (18.92 %)Exchange Server 2003
36 (16.22 %)Exchange Server 2000
43 (8.108 %)WebSphere MQ
43 (8.108 %)Tuxedo
52 (5.405 %)SAS
61 (2.703 %)IIS
South Yorkshire IT Job Market, ApplicationsApplications
18 (21.62 %)MS Excel
23 (8.108 %)MS Office
South Yorkshire IT Job Market, Business ApplicationsBusiness Applications
14 (10.81 %)Dynamics CRM
21 (2.703 %)Navision
South Yorkshire IT Job Market, Communications & NetworkingCommunications & Networking
17 (18.92 %)SAN
25 (13.51 %)LAN
25 (13.51 %)WAN
33 (8.108 %)Internet
42 (5.405 %)SMS
42 (5.405 %)Network Security
51 (2.703 %)Cisco IOS
51 (2.703 %)SMTP
51 (2.703 %)DHCP
51 (2.703 %)SNMP
51 (2.703 %)TCP/IP
51 (2.703 %)DNS
South Yorkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
16 (16.22 %)SQL Server
23 (8.108 %)Oracle 10g
32 (5.405 %)Oracle 8/8i
41 (2.703 %)SQL Server 2000
South Yorkshire IT Job Market, GeneralGeneral
16 (16.22 %)Banking
24 (10.81 %)Finance
32 (5.405 %)Telecoms
South Yorkshire IT Job Market, MiscellaneousMiscellaneous
14 (10.81 %)Mainframe
22 (5.405 %)IBM Mainframe
South Yorkshire IT Job Market, Operating SystemsOperating Systems
119 (51.35 %)Windows
29 (24.32 %)Windows 2000
37 (18.92 %)UNIX
46 (16.22 %)HPUX
54 (10.81 %)Linux
54 (10.81 %)Windows Server 2003
63 (8.108 %)Solaris
71 (2.703 %)Windows NT
South Yorkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
14 (10.81 %)CRM
22 (5.405 %)Project Management
31 (2.703 %)Service Delivery
31 (2.703 %)Software Testing
31 (2.703 %)Configuration Management
31 (2.703 %)ITIL
South Yorkshire IT Job Market, Programming LanguagesProgramming Languages
13 (8.108 %)C
22 (5.405 %)REXX
22 (5.405 %)JCL
South Yorkshire IT Job Market, QualificationsQualifications
17 (18.92 %)Microsoft Certification
25 (13.51 %)MCSA
33 (8.108 %)MCSE
42 (5.405 %)MCP
51 (2.703 %)Degree
51 (2.703 %)CCNP
51 (2.703 %)CCNA
51 (2.703 %)Cisco Certification
South Yorkshire IT Job Market, System SoftwareSystem Software
17 (18.92 %)Active Directory
22 (5.405 %)Oracle RAC
31 (2.703 %)Backup Exec
South Yorkshire IT Job Market, Systems ManagementSystems Management
15 (13.51 %)MOM
24 (10.81 %)EMC TimeFinder
31 (2.703 %)CiscoWorks
South Yorkshire IT Job Market, VendorsVendors
112 (32.43 %)Microsoft
28 (21.62 %)HP
36 (16.22 %)EMC
36 (16.22 %)Citrix
36 (16.22 %)StorageTek
45 (13.51 %)VERITAS
45 (13.51 %)Oracle
54 (10.81 %)IBM
63 (8.108 %)VMware
72 (5.405 %)Sun
72 (5.405 %)CA
72 (5.405 %)CommVault
72 (5.405 %)NetApp
81 (2.703 %)Cisco
81 (2.703 %)Symantec
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