Customer Support Engineer Jobs in the South East

Customer Support Engineer
England > South East

The median Customer Support Engineer salary in the South East is £40,750 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 390 404 480
Rank change year-on-year +14 +76 -
Permanent jobs requiring a Customer Support Engineer 6 10 2
As % of all permanent jobs advertised in the South East 0.036% 0.066% 0.010%
As % of the Job Titles category 0.038% 0.073% 0.011%
Number of salaries quoted 6 8 2
10th Percentile £27,250 - £21,625
25th Percentile £32,000 £23,000 £22,188
Median annual salary (50th Percentile) £40,750 £27,000 £26,250
Median % change year-on-year +50.93% +2.86% -
75th Percentile £51,250 £30,625 £32,188
90th Percentile - £32,500 £33,875
England median annual salary £33,625 £30,000 £22,750
% change year-on-year +12.08% +31.87% -10.78%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,586 13,785 18,947
% of permanent jobs with a recognized job title 93.91% 90.64% 96.38%
Number of salaries quoted 11,307 8,641 12,626
10th Percentile £27,500 £29,750 £30,000
25th Percentile £35,750 £39,750 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

Customer Support Engineer
Job Vacancy Trend in the South East

Job postings that featured Customer Support Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Customer Support Engineer in the South East

Customer Support Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Customer Support Engineer in the South East.

Salary trend for Customer Support Engineer in the South East

Customer Support Engineer
Salary Histogram in the South East

Salary distribution for jobs citing Customer Support Engineer in the South East over the 6 months to 23 April 2024.

Salary histogram for Customer Support Engineer in the South East

Customer Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the South East region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +9 5 £47,500 +97.92%
Buckinghamshire -22 3 £47,500 +58.33%
Berkshire - 2 £34,000 -
Hampshire -13 1 £25,000 -16.67%
Customer Support Engineer
England

Customer Support Engineer Skill Set
Top 20 Co-occurring Skills and Capabilities in the South East

For the 6 months to 23 April 2024, Customer Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Customer Support Engineer in the job title.

1 6 (100.00%) Analytical Skills
1 6 (100.00%) Customer Service
2 4 (66.67%) Linux
3 3 (50.00%) Microsoft
3 3 (50.00%) GPFS
3 3 (50.00%) Problem-Solving
3 3 (50.00%) Social Skills
4 2 (33.33%) Azure Certification
4 2 (33.33%) Microsoft 365
4 2 (33.33%) Azure
4 2 (33.33%) Mathematics
4 2 (33.33%) Decision-Making
4 2 (33.33%) Kalman Filter
4 2 (33.33%) Billing
4 2 (33.33%) Microsoft Excel
5 1 (16.67%) TCP/IP
5 1 (16.67%) SLA
5 1 (16.67%) Change Management
5 1 (16.67%) Internet
5 1 (16.67%) Incident Management

Customer Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (33.33%) Microsoft Excel
Cloud Services
1 2 (33.33%) Azure
1 2 (33.33%) Microsoft 365
Communications & Networking
1 1 (16.67%) Internet
1 1 (16.67%) TCP/IP
General
1 6 (100.00%) Analytical Skills
2 3 (50.00%) Social Skills
3 2 (33.33%) Billing
Operating Systems
1 4 (66.67%) Linux
Processes & Methodologies
1 6 (100.00%) Customer Service
2 3 (50.00%) Problem-Solving
3 2 (33.33%) Decision-Making
3 2 (33.33%) Kalman Filter
3 2 (33.33%) Mathematics
4 1 (16.67%) Change Management
4 1 (16.67%) Incident Management
Qualifications
1 2 (33.33%) Azure Certification
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 3 (50.00%) GPFS
Vendors
1 3 (50.00%) Microsoft