Support Analyst Jobs in South Wales

Support Analyst
Wales > South Wales

The median Support Analyst salary in South Wales is £45,750 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 57 75 87
Rank change year-on-year +18 +12 -16
Permanent jobs requiring a Support Analyst 44 32 34
As % of all permanent jobs advertised in South Wales 3.11% 2.81% 2.37%
As % of the Job Titles category 3.44% 3.15% 2.43%
Number of salaries quoted 2 13 8
10th Percentile £38,575 £24,521 -
25th Percentile £40,188 £29,000 £24,000
Median annual salary (50th Percentile) £45,750 £31,000 £25,500
Median % change year-on-year +47.58% +21.57% -3.77%
75th Percentile £51,688 £31,500 £34,406
90th Percentile £53,525 £34,500 £37,463
Wales median annual salary £40,000 £31,000 £29,500
% change year-on-year +29.03% +5.08% +11.32%

All Permanent IT Job Vacancies
South Wales

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in South Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in South Wales with a recognized job title 1,278 1,015 1,397
% of permanent jobs with a recognized job title 90.45% 89.19% 97.42%
Number of salaries quoted 846 581 879
10th Percentile £27,093 £30,000 £30,500
25th Percentile £35,000 £37,000 £37,500
Median annual salary (50th Percentile) £47,029 £45,000 £50,000
Median % change year-on-year +4.51% -10.00% +11.11%
75th Percentile £60,000 £62,988 £62,500
90th Percentile £70,000 £75,000 £74,200
Wales median annual salary £45,000 £45,000 £47,500
% change year-on-year - -5.26% +10.47%

Support Analyst
Job Vacancy Trend in South Wales

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Support Analyst in South Wales

Support Analyst
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing Support Analyst in South Wales.

Salary trend for Support Analyst in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bridgend +4 37 - - 2
Gwent - 3 - -
Glamorgan +5 2 - - 2
Cardiff -5 2 £45,750 +47.58% 1
Support Analyst
Wales

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in South Wales

For the 6 months to 19 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region featuring Support Analyst in the job title.

1 39 (88.64%) Actionable Insight
2 38 (86.36%) Oracle
3 37 (84.09%) Unix
3 37 (84.09%) SLA
4 36 (81.82%) Incident Management
4 36 (81.82%) Remedy
4 36 (81.82%) WebLogic
4 36 (81.82%) Analytical Skills
4 36 (81.82%) SC Cleared
4 36 (81.82%) Security Cleared
5 34 (77.27%) SQL
6 32 (72.73%) Degree
7 31 (70.45%) Oracle Database 11g
7 31 (70.45%) Microsoft Office
7 31 (70.45%) Oracle Database
8 30 (68.18%) Linux
9 29 (65.91%) Microsoft Excel
9 29 (65.91%) VLDB
9 29 (65.91%) Oracle Database 10g
9 29 (65.91%) Sun
9 29 (65.91%) PL/SQL
9 29 (65.91%) Solaris
9 29 (65.91%) MS Visio
9 29 (65.91%) Release Management
9 29 (65.91%) Oracle RAC
9 29 (65.91%) Artificial Intelligence
9 29 (65.91%) Oracle RMAN
9 29 (65.91%) ITSM
9 29 (65.91%) Performance Tuning
9 29 (65.91%) Performance Monitoring

Support Analyst Skill Set
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (81.82%) WebLogic
2 29 (65.91%) Oracle Service Bus
3 2 (4.55%) Microsoft Exchange
3 2 (4.55%) WebSphere
Applications
1 31 (70.45%) Microsoft Office
2 29 (65.91%) Microsoft Excel
2 29 (65.91%) MS Visio
Business Applications
1 29 (65.91%) Remedy ITSM
Cloud Services
1 3 (6.82%) Azure
2 1 (2.27%) AWS
2 1 (2.27%) Microsoft 365
2 1 (2.27%) Mimecast
2 1 (2.27%) Power Platform
Communications & Networking
1 2 (4.55%) Firewall
1 2 (4.55%) Unified Communications
1 2 (4.55%) Wireless
2 1 (2.27%) DHCP
2 1 (2.27%) DNS
Database & Business Intelligence
1 31 (70.45%) Oracle Database
1 31 (70.45%) Oracle Database 11g
2 29 (65.91%) Oracle Database 10g
2 29 (65.91%) VLDB
3 7 (15.91%) Elasticsearch
4 3 (6.82%) SQL Server
5 1 (2.27%) Power BI
General
1 36 (81.82%) Analytical Skills
2 10 (22.73%) Social Skills
3 2 (4.55%) Finance
3 2 (4.55%) Public Sector
4 1 (2.27%) Welsh Language
Libraries, Frameworks & Software Standards
1 7 (15.91%) J2EE
1 7 (15.91%) Java EE
1 7 (15.91%) Spring
Miscellaneous
1 2 (4.55%) Replication
2 1 (2.27%) CCTV
2 1 (2.27%) Onboarding
2 1 (2.27%) Self-Motivation
2 1 (2.27%) Virtual Team
Operating Systems
1 37 (84.09%) Unix
2 30 (68.18%) Linux
3 29 (65.91%) Solaris
4 1 (2.27%) Apple iOS
4 1 (2.27%) Windows
4 1 (2.27%) Windows 10
Processes & Methodologies
1 39 (88.64%) Actionable Insight
2 36 (81.82%) Incident Management
3 29 (65.91%) Artificial Intelligence
3 29 (65.91%) Capacity Management
3 29 (65.91%) Capacity Planning
3 29 (65.91%) ITSM
3 29 (65.91%) Performance Monitoring
3 29 (65.91%) Performance Tuning
3 29 (65.91%) Release Management
4 13 (29.55%) Problem-Solving
5 9 (20.45%) ITIL
6 8 (18.18%) Service Management
7 7 (15.91%) Containerisation
7 7 (15.91%) Enterprise Architecture
7 7 (15.91%) Enterprise Search
7 7 (15.91%) Impact Assessments
7 7 (15.91%) Information Management
8 2 (4.55%) Analytics
8 2 (4.55%) Business Analytics
8 2 (4.55%) Customer-Centricity
Programming Languages
1 34 (77.27%) SQL
2 29 (65.91%) PL/SQL
3 9 (20.45%) Java
4 7 (15.91%) Shell Script
5 3 (6.82%) T-SQL
Qualifications
1 36 (81.82%) SC Cleared
1 36 (81.82%) Security Cleared
2 32 (72.73%) Degree
3 2 (4.55%) Computer Science Degree
3 2 (4.55%) Master's Degree
Quality Assurance & Compliance
1 37 (84.09%) SLA
System Software
1 29 (65.91%) Oracle RAC
2 3 (6.82%) Active Directory
Systems Management
1 29 (65.91%) Data Guard
1 29 (65.91%) Oracle RMAN
2 7 (15.91%) OpenSSO
2 7 (15.91%) Single Sign-On
3 1 (2.27%) Microsoft Intune
3 1 (2.27%) PaperCut
3 1 (2.27%) SCCM
Vendors
1 38 (86.36%) Oracle
2 36 (81.82%) Remedy
3 29 (65.91%) Sun
4 3 (6.82%) Microsoft
4 3 (6.82%) Veeam
5 2 (4.55%) Asigra
5 2 (4.55%) Datto
5 2 (4.55%) Sage
5 2 (4.55%) Sophos
6 1 (2.27%) Canon
6 1 (2.27%) Dell