IT Support Engineer Jobs in the South West

IT Support Engineer
England > South West

The median IT Support Engineer salary in the South West is £30,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 153 172 252
Rank change year-on-year +19 +80 -35
Permanent jobs requiring an IT Support Engineer 147 107 65
As % of all permanent jobs advertised in the South West 1.62% 1.50% 0.82%
As % of the Job Titles category 1.68% 1.68% 0.85%
Number of salaries quoted 141 100 60
10th Percentile £23,500 £24,900 £22,875
25th Percentile £25,000 £27,500 £26,531
Median annual salary (50th Percentile) £30,000 £30,932 £30,000
Median % change year-on-year -3.01% +3.11% +20.00%
75th Percentile £36,000 £35,000 £37,500
90th Percentile £40,000 £41,625 £50,200
England median annual salary £30,000 £32,500 £30,000
% change year-on-year -7.69% +8.33% +3.45%

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 8,730 6,358 7,638
% of permanent jobs with a recognized job title 96.09% 89.35% 96.43%
Number of salaries quoted 6,420 3,924 5,112
10th Percentile £28,000 £29,000 £29,500
25th Percentile £36,250 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £51,500 £50,000
Median % change year-on-year -2.91% +3.00% +11.11%
75th Percentile £63,750 £68,750 £65,000
90th Percentile £77,500 £80,000 £77,500
England median annual salary £54,000 £60,500 £60,000
% change year-on-year -10.74% +0.83% +9.09%

IT Support Engineer
Job Vacancy Trend in the South West

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for IT Support Engineer in the South West

IT Support Engineer
Salary Trend in the South West

3-month moving average salary quoted in jobs citing IT Support Engineer in the South West.

Salary trend for IT Support Engineer in the South West

IT Support Engineer
Salary Histogram in the South West

Salary distribution for jobs citing IT Support Engineer in the South West over the 6 months to 23 April 2024.

Salary histogram for IT Support Engineer in the South West

IT Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the South West region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +27 38 £37,500 +36.36% 6
Gloucestershire +11 37 £29,000 -35.56% 9
Devon +3 25 £30,000 -1.07% 1
Wiltshire -26 17 £24,500 -23.44% 5
Dorset -5 11 £24,500 -14.78% 2
Somerset -5 7 £27,000 -3.57% 3
Cornwall -8 4 £25,750 -31.33% 3
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 23 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring IT Support Engineer in the job title.

1 98 (66.67%) Windows
2 81 (55.10%) Microsoft 365
3 63 (42.86%) Microsoft
4 53 (36.05%) Active Directory
5 45 (30.61%) Azure
5 45 (30.61%) Customer Service
6 40 (27.21%) Windows 10
7 39 (26.53%) Social Skills
8 36 (24.49%) Firewall
9 31 (21.09%) Windows Server
10 22 (14.97%) Microsoft Office
11 20 (13.61%) Microsoft Exchange
12 18 (12.24%) Entra ID
13 17 (11.56%) WAN
13 17 (11.56%) VPN
13 17 (11.56%) ITIL
13 17 (11.56%) Mac OS
14 16 (10.88%) LAN
14 16 (10.88%) Wireless
14 16 (10.88%) Project Delivery
14 16 (10.88%) Cybersecurity
15 15 (10.20%) GDPR
15 15 (10.20%) SharePoint
15 15 (10.20%) Time Management
16 14 (9.52%) Degree
16 14 (9.52%) DBS Check
17 13 (8.84%) Wi-Fi
18 12 (8.16%) Inclusion and Diversity
19 11 (7.48%) Microsoft Intune
19 11 (7.48%) Problem-Solving

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (13.61%) Microsoft Exchange
2 15 (10.20%) SharePoint
3 7 (4.76%) Confluence
Applications
1 22 (14.97%) Microsoft Office
2 1 (0.68%) Trello
Business Applications
1 2 (1.36%) Oracle Receivables
2 1 (0.68%) SAP ERP
Cloud Services
1 81 (55.10%) Microsoft 365
2 45 (30.61%) Azure
3 18 (12.24%) Entra ID
4 3 (2.04%) WhatsApp
5 2 (1.36%) AWS
5 2 (1.36%) OneDrive
5 2 (1.36%) Power Automate
5 2 (1.36%) Slack
6 1 (0.68%) Google Workspace
6 1 (0.68%) Mimecast
Communications & Networking
1 36 (24.49%) Firewall
2 17 (11.56%) VPN
2 17 (11.56%) WAN
3 16 (10.88%) LAN
3 16 (10.88%) Wireless
4 13 (8.84%) Wi-Fi
5 10 (6.80%) DHCP
5 10 (6.80%) DNS
6 8 (5.44%) TCP/IP
7 6 (4.08%) VLAN
7 6 (4.08%) VoIP
8 3 (2.04%) Internet
9 2 (1.36%) IPsec
9 2 (1.36%) IPv4
9 2 (1.36%) NAS
10 1 (0.68%) Broadband
10 1 (0.68%) IP Telephony
10 1 (0.68%) Softphone
Database & Business Intelligence
1 2 (1.36%) Crystal Reports
1 2 (1.36%) Oracle Reports
2 1 (0.68%) SQL Server
Development Applications
1 7 (4.76%) JIRA
2 2 (1.36%) Visual Studio
General
1 39 (26.53%) Social Skills
2 12 (8.16%) Inclusion and Diversity
3 11 (7.48%) Legal
4 9 (6.12%) Telecoms
5 7 (4.76%) Finance
6 6 (4.08%) Marketing
7 5 (3.40%) Manufacturing
8 4 (2.72%) Banking
8 4 (2.72%) Law
8 4 (2.72%) Public Sector
9 3 (2.04%) Advertising
9 3 (2.04%) Analytical Skills
10 2 (1.36%) Organisational Skills
10 2 (1.36%) Publishing
11 1 (0.68%) Digital Health
11 1 (0.68%) Games
Libraries, Frameworks & Software Standards
1 1 (0.68%) .NET
1 1 (0.68%) RESTEasy
Miscellaneous
1 9 (6.12%) Driving Licence
2 7 (4.76%) iPhone
2 7 (4.76%) Management Information System
3 4 (2.72%) Onboarding
3 4 (2.72%) Replication
4 2 (1.36%) Augmented Reality
4 2 (1.36%) CCTV
4 2 (1.36%) Virtual Reality
5 1 (0.68%) Cloud Native
5 1 (0.68%) Reinsurance
5 1 (0.68%) Renewable Energy
Operating Systems
1 98 (66.67%) Windows
2 40 (27.21%) Windows 10
3 31 (21.09%) Windows Server
4 17 (11.56%) Mac OS
5 11 (7.48%) Linux
6 8 (5.44%) Windows Server 2016
7 7 (4.76%) Apple iOS
8 5 (3.40%) Unix
9 4 (2.72%) Windows Server 2012
10 3 (2.04%) Android
10 3 (2.04%) Windows 7
11 2 (1.36%) Windows 2000
11 2 (1.36%) Windows 8
11 2 (1.36%) Windows XP
Processes & Methodologies
1 45 (30.61%) Customer Service
2 17 (11.56%) ITIL
3 16 (10.88%) Cybersecurity
3 16 (10.88%) Project Delivery
4 15 (10.20%) Time Management
5 11 (7.48%) Problem-Solving
6 10 (6.80%) Change Management
6 10 (6.80%) Migration
7 9 (6.12%) B2B
7 9 (6.12%) Customer Experience
7 9 (6.12%) Fault Analysis
8 8 (5.44%) Antivirus Management
9 7 (4.76%) Ticket Management
10 6 (4.08%) Disaster Recovery
11 5 (3.40%) Client Onboarding
11 5 (3.40%) Infrastructure Engineering
11 5 (3.40%) Mentoring
11 5 (3.40%) Problem Management
12 4 (2.72%) Mobile Device Management
12 4 (2.72%) Service Management
Programming Languages
1 10 (6.80%) SQL
2 8 (5.44%) PowerShell
3 5 (3.40%) Java
Qualifications
1 14 (9.52%) DBS Check
1 14 (9.52%) Degree
2 9 (6.12%) Microsoft Certification
3 4 (2.72%) DV Cleared
3 4 (2.72%) MCP
3 4 (2.72%) SC Cleared
3 4 (2.72%) Security Cleared
4 3 (2.04%) MCSE
5 2 (1.36%) A+ Certification
5 2 (1.36%) MCDST
5 2 (1.36%) MCITP
5 2 (1.36%) MCSA
6 1 (0.68%) CCNA
6 1 (0.68%) Cisco Certification
6 1 (0.68%) Network+ Certification
6 1 (0.68%) NVQ Level 3
Quality Assurance & Compliance
1 15 (10.20%) GDPR
2 8 (5.44%) SLA
3 2 (1.36%) Cyber Essentials
3 2 (1.36%) ISO/IEC 27001
System Software
1 53 (36.05%) Active Directory
2 10 (6.80%) Hyper-V
3 5 (3.40%) VMware Infrastructure
4 2 (1.36%) Virtual Servers
5 1 (0.68%) Virtual Desktop
Systems Management
1 11 (7.48%) Microsoft Intune
2 6 (4.08%) Opsgenie
3 5 (3.40%) SCCM
4 4 (2.72%) WSUS
5 2 (1.36%) Jamf Pro
6 1 (0.68%) FortiGate
6 1 (0.68%) Single Sign-On
Vendors
1 63 (42.86%) Microsoft
2 11 (7.48%) VMware
3 10 (6.80%) Citrix
4 7 (4.76%) Apple
4 7 (4.76%) Draytek
5 6 (4.08%) AppDynamics
6 5 (3.40%) Cisco
6 5 (3.40%) HP
6 5 (3.40%) Sophos
7 4 (2.72%) iManage
7 4 (2.72%) Veeam
8 3 (2.04%) SOTI
8 3 (2.04%) Trend Micro
9 2 (1.36%) Oracle
10 1 (0.68%) Acronis
10 1 (0.68%) Datto
10 1 (0.68%) Google
10 1 (0.68%) SAP