Support Engineer Jobs in the South West

Support Engineer
England > South West

The median Support Engineer salary in the South West is £33,000 per year according to job vacancies posted during the 6 months to 24 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 55 80 143
Rank change year-on-year +25 +63 -26
Permanent jobs requiring a Support Engineer 367 269 182
As % of all permanent jobs advertised in the South West 4.03% 3.79% 2.30%
As % of the Job Titles category 4.19% 4.25% 2.38%
Number of salaries quoted 332 229 168
10th Percentile £25,000 £24,700 £24,600
25th Percentile £28,218 £27,500 £27,188
Median annual salary (50th Percentile) £33,000 £32,500 £33,000
Median % change year-on-year +1.54% -1.52% +17.86%
75th Percentile £40,000 £37,500 £40,000
90th Percentile £52,500 £44,875 £50,813
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 8,760 6,334 7,632
% of permanent jobs with a recognized job title 96.12% 89.34% 96.45%
Number of salaries quoted 6,432 3,910 5,108
10th Percentile £28,000 £29,000 £29,500
25th Percentile £36,250 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £51,918 £50,000
Median % change year-on-year -3.69% +3.84% +11.11%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £80,000 £77,500
England median annual salary £54,000 £60,567 £60,000
% change year-on-year -10.84% +0.95% +9.09%

Support Engineer
Job Vacancy Trend in the South West

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Engineer in the South West

Support Engineer
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Engineer in the South West.

Salary trend for Support Engineer in the South West

Support Engineer
Salary Histogram in the South West

Salary distribution for jobs citing Support Engineer in the South West over the 6 months to 24 April 2024.

Salary histogram for Support Engineer in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South West region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +43 97 £33,000 +10.00% 16
Bristol +29 67 £37,500 +29.31% 22
Somerset +19 63 £30,385 +3.00% 8
Wiltshire -28 48 £35,000 - 19
Devon +1 40 £29,000 -3.33% 5
Dorset -19 36 £35,250 -6.00% 3
Cornwall -3 8 £27,500 -26.67% 4
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 24 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Engineer in the job title.

1 174 (47.41%) Windows
2 141 (38.42%) Microsoft 365
3 139 (37.87%) Microsoft
4 132 (35.97%) Active Directory
5 87 (23.71%) Azure
6 86 (23.43%) Social Skills
7 85 (23.16%) Customer Service
8 80 (21.80%) Security Cleared
9 62 (16.89%) Windows 10
10 60 (16.35%) ITIL
11 59 (16.08%) Firewall
12 57 (15.53%) Microsoft Exchange
12 57 (15.53%) SC Cleared
12 57 (15.53%) Windows Server
13 54 (14.71%) Problem-Solving
14 50 (13.62%) Degree
15 48 (13.08%) Microsoft Office
15 48 (13.08%) VMware
16 43 (11.72%) Finance
16 43 (11.72%) SQL
17 40 (10.90%) VMware Infrastructure
18 37 (10.08%) Time Management
19 35 (9.54%) Hyper-V
19 35 (9.54%) SharePoint
19 35 (9.54%) WAN
20 34 (9.26%) Wireless
21 33 (8.99%) Microsoft Intune
21 33 (8.99%) Driving Licence
22 32 (8.72%) Organisational Skills
23 28 (7.63%) DNS

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (15.53%) Microsoft Exchange
2 35 (9.54%) SharePoint
3 7 (1.91%) Confluence
4 4 (1.09%) IIS
5 3 (0.82%) SharePoint 2010
5 3 (0.82%) SharePoint 2013
6 2 (0.54%) Apache
Applications
1 48 (13.08%) Microsoft Office
2 10 (2.72%) Microsoft Excel
2 10 (2.72%) Microsoft PowerPoint
3 1 (0.27%) Trello
Business Applications
1 2 (0.54%) Oracle Receivables
1 2 (0.54%) Payment Gateway
2 1 (0.27%) SAP ERP
Cloud Services
1 141 (38.42%) Microsoft 365
2 87 (23.71%) Azure
3 23 (6.27%) Entra ID
4 18 (4.90%) AWS
5 13 (3.54%) GCP
6 9 (2.45%) SaaS
7 8 (2.18%) Power Platform
8 7 (1.91%) IaaS
8 7 (1.91%) PaaS
9 6 (1.63%) OneDrive
9 6 (1.63%) WhatsApp
10 2 (0.54%) Power Automate
10 2 (0.54%) Slack
11 1 (0.27%) Azure Sentinel
11 1 (0.27%) Dynamics 365
11 1 (0.27%) Google Workspace
11 1 (0.27%) Mimecast
Communications & Networking
1 59 (16.08%) Firewall
2 35 (9.54%) WAN
3 34 (9.26%) Wireless
4 28 (7.63%) DNS
5 27 (7.36%) LAN
6 26 (7.08%) VPN
7 20 (5.45%) DHCP
8 19 (5.18%) SAN
9 15 (4.09%) Wi-Fi
10 10 (2.72%) Network Security
10 10 (2.72%) VLAN
11 9 (2.45%) VoIP
12 8 (2.18%) SDH
12 8 (2.18%) TCP/IP
13 7 (1.91%) SD-WAN
14 6 (1.63%) Remote Desktop
15 5 (1.36%) Cisco Nexus
15 5 (1.36%) NetScaler
16 4 (1.09%) 802.11
16 4 (1.09%) IPsec
Database & Business Intelligence
1 10 (2.72%) SQL Server
2 3 (0.82%) Amazon RDS
3 2 (0.54%) Crystal Reports
3 2 (0.54%) MongoDB
3 2 (0.54%) Oracle Reports
3 2 (0.54%) PostgreSQL
3 2 (0.54%) SQLPlus
Development Applications
1 13 (3.54%) JIRA
2 2 (0.54%) Visual Studio
3 1 (0.27%) GitLab
General
1 86 (23.43%) Social Skills
2 43 (11.72%) Finance
3 32 (8.72%) Organisational Skills
4 26 (7.08%) Telecoms
5 16 (4.36%) Analytical Skills
5 16 (4.36%) Military
6 14 (3.81%) Manufacturing
7 12 (3.27%) Inclusion and Diversity
7 12 (3.27%) Legal
8 9 (2.45%) Automotive
9 7 (1.91%) Marketing
10 5 (1.36%) Public Sector
11 4 (1.09%) Banking
11 4 (1.09%) Law
11 4 (1.09%) Presentation Skills
12 3 (0.82%) Advertising
12 3 (0.82%) Aerospace
12 3 (0.82%) Electronics
13 2 (0.54%) Pharmaceutical
13 2 (0.54%) Publishing
Libraries, Frameworks & Software Standards
1 4 (1.09%) 802.1X
1 4 (1.09%) CSS
2 3 (0.82%) .NET
3 2 (0.54%) HTML
3 2 (0.54%) LAPP Stack
3 2 (0.54%) REST
3 2 (0.54%) SOAP
3 2 (0.54%) Web Services
4 1 (0.27%) RESTEasy
Miscellaneous
1 33 (8.99%) Driving Licence
2 16 (4.36%) iPhone
3 15 (4.09%) Onboarding
4 12 (3.27%) Clustering
5 11 (3.00%) Smartphone
6 8 (2.18%) CCTV
7 7 (1.91%) Fibre Optics
7 7 (1.91%) Management Information System
8 6 (1.63%) Enterprise Software
8 6 (1.63%) Replication
9 4 (1.09%) Data Centre
9 4 (1.09%) Video Conferencing
10 3 (0.82%) PKI
10 3 (0.82%) Self-Motivation
11 2 (0.54%) Augmented Reality
11 2 (0.54%) Low-Code
11 2 (0.54%) Virtual Reality
12 1 (0.27%) Cloud Native
12 1 (0.27%) Reinsurance
12 1 (0.27%) Renewable Energy
Operating Systems
1 174 (47.41%) Windows
2 62 (16.89%) Windows 10
3 57 (15.53%) Windows Server
4 28 (7.63%) Linux
4 28 (7.63%) Mac OS
5 14 (3.81%) AIX
5 14 (3.81%) Windows 7
6 13 (3.54%) Android
7 11 (3.00%) Unix
8 8 (2.18%) Apple iOS
8 8 (2.18%) Windows Server 2016
9 5 (1.36%) Windows Server 2012
10 3 (0.82%) Windows XP
11 2 (0.54%) Solaris
11 2 (0.54%) Windows 2000
11 2 (0.54%) Windows 8
12 1 (0.27%) Windows Server 2008
Processes & Methodologies
1 85 (23.16%) Customer Service
2 60 (16.35%) ITIL
3 54 (14.71%) Problem-Solving
4 37 (10.08%) Time Management
5 23 (6.27%) Customer Requirements
6 22 (5.99%) Continuous Improvement
6 22 (5.99%) Customer Experience
7 21 (5.72%) Infrastructure Engineering
8 20 (5.45%) Cybersecurity
9 17 (4.63%) Change Management
9 17 (4.63%) Mobile Device Management
10 16 (4.36%) Computer Science
10 16 (4.36%) Project Delivery
11 14 (3.81%) B2B
12 13 (3.54%) Incident Management
13 11 (3.00%) Coaching
13 11 (3.00%) Service Management
14 10 (2.72%) Break/Fix
14 10 (2.72%) CRM
14 10 (2.72%) Migration
Programming Languages
1 43 (11.72%) SQL
2 19 (5.18%) C#
2 19 (5.18%) PowerShell
3 14 (3.81%) Java
4 10 (2.72%) Python
5 6 (1.63%) JavaScript
6 2 (0.54%) C
6 2 (0.54%) C++
6 2 (0.54%) PHP
6 2 (0.54%) Shell Script
6 2 (0.54%) VB
Qualifications
1 80 (21.80%) Security Cleared
2 57 (15.53%) SC Cleared
3 50 (13.62%) Degree
4 26 (7.08%) DV Cleared
4 26 (7.08%) Microsoft Certification
5 25 (6.81%) DBS Check
6 20 (5.45%) ITIL Certification
7 16 (4.36%) Computer Science Degree
7 16 (4.36%) MCP
8 15 (4.09%) A+ Certification
9 13 (3.54%) CCNA
9 13 (3.54%) Cisco Certification
10 8 (2.18%) HNC
11 7 (1.91%) MCSE
12 6 (1.63%) Network+ Certification
13 5 (1.36%) MCITP
14 4 (1.09%) HND
15 2 (0.54%) MCDST
15 2 (0.54%) MCSA
16 1 (0.27%) GCSC
Quality Assurance & Compliance
1 26 (7.08%) SLA
2 19 (5.18%) GDPR
3 3 (0.82%) Cyber Essentials
4 2 (0.54%) ISO/IEC 27001
System Software
1 132 (35.97%) Active Directory
2 40 (10.90%) VMware Infrastructure
3 35 (9.54%) Hyper-V
4 5 (1.36%) Firmware
5 3 (0.82%) XenDesktop
6 2 (0.54%) Virtual Desktop
6 2 (0.54%) Virtual Servers
7 1 (0.27%) VMware ESXi
7 1 (0.27%) XenApp
Systems Management
1 33 (8.99%) Microsoft Intune
2 28 (7.63%) SCCM
3 12 (3.27%) Backup Exec
3 12 (3.27%) NetBackup
4 6 (1.63%) Opsgenie
5 4 (1.09%) WSUS
6 3 (0.82%) Jamf Pro
7 2 (0.54%) Ansible
7 2 (0.54%) FortiGate
7 2 (0.54%) McAfee ePO
7 2 (0.54%) Puppet
7 2 (0.54%) vCenter Server
8 1 (0.27%) Single Sign-On
Vendors
1 139 (37.87%) Microsoft
2 48 (13.08%) VMware
3 20 (5.45%) Cisco
3 20 (5.45%) Citrix
4 16 (4.36%) Oracle
5 14 (3.81%) Google
6 13 (3.54%) NetApp
7 12 (3.27%) Hitachi
7 12 (3.27%) Snow
7 12 (3.27%) Veritas
8 11 (3.00%) Dell
9 10 (2.72%) McAfee
9 10 (2.72%) MobileIron
10 9 (2.45%) IBM
10 9 (2.45%) ServiceNow
11 8 (2.18%) AppDynamics
11 8 (2.18%) Draytek
11 8 (2.18%) HP
12 7 (1.91%) Apple
13 6 (1.63%) Sophos