The statistics below represent IT jobs advertised across the Southampton region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 December 2016 with a comparison to same period over 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
First Line Support
Rank 69 67 74
Rank change year-on-year
-2 +7
Permanent jobs requiring a 1st Line Support 3 18 8
As % of all permanent IT jobs located in Southampton 0.48% 2.55% 1.01%
As % of the Job Titles category 0.50% 2.59% 1.03%
Number of salaries quoted 3 18 8
Median salary £23,500 £20,000 £18,750
Median salary % change year-on-year
+17.50% +6.66%
UK excluding London median salary £21,000 £20,500 £19,750
% change year-on-year
+2.43% +3.79%
1st Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
606 694 774
As % of all permanent IT jobs located in Southampton 96.19% 98.44% 97.85%
Number of salaries quoted 498 638 665
Median salary £40,000 £41,500 £39,000
Median salary % change year-on-year
-3.61% +6.41%
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support
Jobs Demand Trend in Southampton

The demand trend of job ads across the Southampton region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Southampton

1st Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Southampton region.

1st Line Support Salary Trend in Southampton

1st Line Support Skill Set
Top 23 Related IT Skills in Southampton

For the 6 months to 2 December 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region featuring 1st Line Support in the job title.

1 11 (57.89%) Microsoft
2 9 (47.37%) ITIL
3 8 (42.11%) Active Directory
4 7 (36.84%) Spanish Language
4 7 (36.84%) SC Cleared
4 7 (36.84%) Security Cleared
5 6 (31.58%) Cisco
6 4 (21.05%) Windows
7 3 (15.79%) VoIP
7 3 (15.79%) Mac OS X
7 3 (15.79%) Apple iOS
7 3 (15.79%) Mobile Device Management
8 2 (10.53%) Windows 7
8 2 (10.53%) ITSM
8 2 (10.53%) Windows 10
8 2 (10.53%) MS Office
9 1 (5.26%) SLA
9 1 (5.26%) Linux
9 1 (5.26%) MS Excel
9 1 (5.26%) Apple
9 1 (5.26%) Microsoft Certification
9 1 (5.26%) A+ Certification
9 1 (5.26%) MCDST

1st Line Support Skill Set
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (10.53%) MS Office
2 1 (5.26%) MS Excel
Communications & Networking
1 3 (15.79%) VoIP
General
1 7 (36.84%) Spanish Language
Operating Systems
1 4 (21.05%) Windows
2 3 (15.79%) Apple iOS
2 3 (15.79%) Mac OS X
3 2 (10.53%) Windows 10
3 2 (10.53%) Windows 7
4 1 (5.26%) Linux
Processes & Methodologies
1 9 (47.37%) ITIL
2 3 (15.79%) Mobile Device Management
3 2 (10.53%) ITSM
Qualifications
1 7 (36.84%) SC Cleared
1 7 (36.84%) Security Cleared
2 1 (5.26%) A+ Certification
2 1 (5.26%) MCDST
2 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 8 (42.11%) Active Directory
Vendors
1 11 (57.89%) Microsoft
2 6 (31.58%) Cisco
3 1 (5.26%) Apple