The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 64 80 91
Rank change year-on-year
+16 +11
Permanent jobs requiring a 2nd Line Support Engineer 21 10 1
As % of all permanent IT jobs located in Southampton 2.48% 1.21% 0.12%
As % of the Job Titles category 2.58% 1.23% 0.12%
Number of salaries quoted 20 10 1
Average salary £24,750 £23,500 £23,500
Average salary % change year-on-year
+5.31% -
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support Engineer
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
813 811 843
As % of all permanent IT jobs located in Southampton 96.10% 98.42% 97.34%
Number of salaries quoted 723 776 790
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £21,500 £22,500 £25,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Southampton

2nd Line Support Engineer
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Southampton region.

2nd Line Support Engineer Salary Trend in Southampton

2nd Line Support Engineer
Top 30 Related IT Skills in Southampton

For the 6 months to 1 October 2014, IT jobs across the Southampton region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 30 (96.77%) Windows
2 23 (74.19%) Windows Server 2008
3 19 (61.29%) Windows XP
3 19 (61.29%) Microsoft
4 18 (58.06%) Active Directory
5 15 (48.39%) MS Exchange
5 15 (48.39%) Windows 8
5 15 (48.39%) Windows Server 2012
6 12 (38.71%) Windows 7
7 11 (35.48%) MS Excel
8 9 (29.03%) Microsoft Certification
8 9 (29.03%) MCSA
8 9 (29.03%) Exchange Server 2007
8 9 (29.03%) Root Cause Analysis
9 8 (25.81%) Exchange Server 2010
9 8 (25.81%) MCITP
9 8 (25.81%) Windows Server 2003
10 7 (22.58%) MCSE
10 7 (22.58%) ITIL
10 7 (22.58%) Backup Exec
11 6 (19.35%) Firewall
11 6 (19.35%) MS Office
12 5 (16.13%) MCP
12 5 (16.13%) A+ Certification
12 5 (16.13%) Technical Architecture
13 4 (12.90%) MCTS
14 3 (9.68%) VMware
14 3 (9.68%) VMware Infrastructure
14 3 (9.68%) PDA
14 3 (9.68%) ITIL Certification

2nd Line Support Engineer
Top Related IT Skills in Southampton by Category

For the 6 months to 1 October 2014, IT jobs across the Southampton region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (48.39%) MS Exchange
2 9 (29.03%) Exchange Server 2007
3 8 (25.81%) Exchange Server 2010
4 3 (9.68%) Exchange Server 2013
5 1 (3.23%) SharePoint
Applications
1 11 (35.48%) MS Excel
2 6 (19.35%) MS Office
Communications & Networking
1 6 (19.35%) Firewall
2 3 (9.68%) TCP/IP
3 1 (3.23%) Network Security
3 1 (3.23%) DVB
3 1 (3.23%) LAN
3 1 (3.23%) WAN
3 1 (3.23%) Ethernet
Database & Business Intelligence
1 1 (3.23%) Informix
Miscellaneous
1 3 (9.68%) PDA
2 2 (6.45%) Thin Client
2 2 (6.45%) Fat Client
3 1 (3.23%) IPTV
3 1 (3.23%) DTV
3 1 (3.23%) MPEG
Operating Systems
1 30 (96.77%) Windows
2 23 (74.19%) Windows Server 2008
3 19 (61.29%) Windows XP
4 15 (48.39%) Windows 8
4 15 (48.39%) Windows Server 2012
5 12 (38.71%) Windows 7
6 8 (25.81%) Windows Server 2003
7 1 (3.23%) Windows Vista
7 1 (3.23%) Linux
Processes & Methodologies
1 9 (29.03%) Root Cause Analysis
2 7 (22.58%) ITIL
3 5 (16.13%) Technical Architecture
4 1 (3.23%) Kalman Filter
Programming Languages
1 1 (3.23%) SQL
Qualifications
1 9 (29.03%) Microsoft Certification
1 9 (29.03%) MCSA
2 8 (25.81%) MCITP
3 7 (22.58%) MCSE
4 5 (16.13%) MCP
4 5 (16.13%) A+ Certification
5 4 (12.90%) MCTS
6 3 (9.68%) ITIL Certification
7 2 (6.45%) VMware Certified Professional (VCP)
7 2 (6.45%) MCDST
8 1 (3.23%) Degree
8 1 (3.23%) Cisco Certification
8 1 (3.23%) CCNA
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 18 (58.06%) Active Directory
2 3 (9.68%) VMware Infrastructure
3 2 (6.45%) Microsoft Virtual Server
3 2 (6.45%) Hyper-V
4 1 (3.23%) XenApp
4 1 (3.23%) XenDesktop
Systems Management
1 7 (22.58%) Backup Exec
Vendors
1 19 (61.29%) Microsoft
2 3 (9.68%) VMware
2 3 (9.68%) HP
2 3 (9.68%) Citrix
2 3 (9.68%) Remedy
3 2 (6.45%) Veeam
4 1 (3.23%) Cisco
4 1 (3.23%) Oracle
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £29000 per annum + benefits
Posted: 11 hours ago