The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 65 86 83
Rank change year-on-year
+21 -3
Permanent jobs requiring a 2nd Line Support Engineer 20 3 1
As % of all permanent IT jobs located in Southampton 2.35% 0.33% 0.12%
As % of the Job Titles category 2.48% 0.34% 0.12%
Number of salaries quoted 20 3 1
Average salary £22,000 £23,500 £23,500
Average salary % change year-on-year
-6.38% -
UK excluding London average salary £24,625 £25,000 £25,000
% change year-on-year
-1.50% -
2nd Line Support Engineer
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
808 875 842
As % of all permanent IT jobs located in Southampton 95.06% 97.11% 97.68%
Number of salaries quoted 714 835 798
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £21,500 £22,000 £25,000
10% offered a salary of more than £52,500 £55,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support Engineer
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Southampton

2nd Line Support Engineer
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Southampton region.

2nd Line Support Engineer Salary Trend in Southampton

2nd Line Support Engineer
Top 30 Related IT Skills in Southampton

For the 6 months to 22 August 2014, IT jobs across the Southampton region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 25 (89.29%) Windows
2 19 (67.86%) Windows Server 2008
3 16 (57.14%) MS Exchange
4 15 (53.57%) Active Directory
5 14 (50.00%) Microsoft
6 13 (46.43%) Windows XP
7 12 (42.86%) MS Excel
7 12 (42.86%) Windows 8
8 10 (35.71%) Windows Server 2012
9 9 (32.14%) MCSA
9 9 (32.14%) Microsoft Certification
9 9 (32.14%) Windows 7
9 9 (32.14%) Exchange Server 2007
9 9 (32.14%) Firewall
10 8 (28.57%) MCSE
10 8 (28.57%) Exchange Server 2010
11 7 (25.00%) Windows Server 2003
11 7 (25.00%) Backup Exec
11 7 (25.00%) MCITP
12 6 (21.43%) ITIL
12 6 (21.43%) MCP
13 5 (17.86%) MS Office
13 5 (17.86%) TCP/IP
13 5 (17.86%) A+ Certification
13 5 (17.86%) Technical Architecture
14 4 (14.29%) Root Cause Analysis
14 4 (14.29%) MCTS
15 3 (10.71%) Network Security
15 3 (10.71%) PDA
15 3 (10.71%) ITIL Certification

2nd Line Support Engineer
Top Related IT Skills in Southampton by Category

For the 6 months to 22 August 2014, IT jobs across the Southampton region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (57.14%) MS Exchange
2 9 (32.14%) Exchange Server 2007
3 8 (28.57%) Exchange Server 2010
4 3 (10.71%) SharePoint
5 2 (7.14%) Exchange Server 2013
Applications
1 12 (42.86%) MS Excel
2 5 (17.86%) MS Office
Communications & Networking
1 9 (32.14%) Firewall
2 5 (17.86%) TCP/IP
3 3 (10.71%) Network Security
4 2 (7.14%) LAN
4 2 (7.14%) WAN
5 1 (3.57%) VLAN
5 1 (3.57%) VPN
Database & Business Intelligence
1 1 (3.57%) SQL Server 2012
1 1 (3.57%) SQL Server
Miscellaneous
1 3 (10.71%) PDA
2 1 (3.57%) Clustering
2 1 (3.57%) Fat Client
2 1 (3.57%) Thin Client
Operating Systems
1 25 (89.29%) Windows
2 19 (67.86%) Windows Server 2008
3 13 (46.43%) Windows XP
4 12 (42.86%) Windows 8
5 10 (35.71%) Windows Server 2012
6 9 (32.14%) Windows 7
7 7 (25.00%) Windows Server 2003
8 3 (10.71%) Linux
9 1 (3.57%) Windows Vista
Processes & Methodologies
1 6 (21.43%) ITIL
2 5 (17.86%) Technical Architecture
3 4 (14.29%) Root Cause Analysis
4 2 (7.14%) Kalman Filter
5 1 (3.57%) Network Management
5 1 (3.57%) Load Balancing
Programming Languages
1 2 (7.14%) SQL
Qualifications
1 9 (32.14%) MCSA
1 9 (32.14%) Microsoft Certification
2 8 (28.57%) MCSE
3 7 (25.00%) MCITP
4 6 (21.43%) MCP
5 5 (17.86%) A+ Certification
6 4 (14.29%) MCTS
7 3 (10.71%) ITIL Certification
7 3 (10.71%) CCNA
7 3 (10.71%) Cisco Certification
8 2 (7.14%) MCDST
9 1 (3.57%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (7.14%) SLA
System Software
1 15 (53.57%) Active Directory
2 2 (7.14%) VMware Infrastructure
3 1 (3.57%) Hyper-V
3 1 (3.57%) XenApp
3 1 (3.57%) XenDesktop
3 1 (3.57%) Microsoft Virtual Server
Systems Management
1 7 (25.00%) Backup Exec
Vendors
1 14 (50.00%) Microsoft
2 3 (10.71%) Remedy
2 3 (10.71%) Cisco
2 3 (10.71%) HP
3 2 (7.14%) Citrix
3 2 (7.14%) VMware
4 1 (3.57%) Veeam
4 1 (3.57%) Symantec
4 1 (3.57%) Dell
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £27000 per annum + benefits
Posted: 2 days ago