The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 67 78 92
Rank change year-on-year
+11 +14
Permanent jobs requiring a 2nd Line Support Engineer 22 9 1
As % of all permanent IT jobs located in Southampton 2.60% 1.09% 0.12%
As % of the Job Titles category 2.71% 1.12% 0.12%
Number of salaries quoted 21 9 1
Average salary £24,500 £23,500 £23,500
Average salary % change year-on-year
+4.25% -
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Engineer
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
813 804 831
As % of all permanent IT jobs located in Southampton 96.21% 97.69% 97.31%
Number of salaries quoted 725 772 785
Average salary £35,000 £35,000 £37,500
Average salary % change year-on-year
- -6.66%
90% offered a salary of more than £21,500 £22,500 £25,000
10% offered a salary of more than £55,000 £55,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Southampton

2nd Line Support Engineer
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Southampton region.

2nd Line Support Engineer Salary Trend in Southampton

2nd Line Support Engineer
Top 30 Related IT Skills in Southampton

For the 6 months to 22 September 2014, IT jobs across the Southampton region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 30 (93.75%) Windows
2 23 (71.88%) Windows Server 2008
3 19 (59.38%) Microsoft
4 18 (56.25%) Active Directory
4 18 (56.25%) Windows XP
5 16 (50.00%) MS Exchange
6 15 (46.88%) Windows 8
7 14 (43.75%) Windows Server 2012
8 12 (37.50%) Windows 7
8 12 (37.50%) MS Excel
9 10 (31.25%) Microsoft Certification
9 10 (31.25%) MCSA
10 9 (28.13%) Exchange Server 2007
10 9 (28.13%) Windows Server 2003
11 8 (25.00%) MCSE
11 8 (25.00%) MCITP
11 8 (25.00%) Exchange Server 2010
11 8 (25.00%) Root Cause Analysis
12 7 (21.88%) Firewall
12 7 (21.88%) Backup Exec
12 7 (21.88%) ITIL
13 6 (18.75%) MCP
13 6 (18.75%) MS Office
14 5 (15.63%) Technical Architecture
14 5 (15.63%) A+ Certification
15 4 (12.50%) TCP/IP
15 4 (12.50%) MCTS
16 3 (9.38%) VMware Infrastructure
16 3 (9.38%) PDA
16 3 (9.38%) VMware

2nd Line Support Engineer
Top Related IT Skills in Southampton by Category

For the 6 months to 22 September 2014, IT jobs across the Southampton region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (50.00%) MS Exchange
2 9 (28.13%) Exchange Server 2007
3 8 (25.00%) Exchange Server 2010
4 3 (9.38%) Exchange Server 2013
5 2 (6.25%) SharePoint
Applications
1 12 (37.50%) MS Excel
2 6 (18.75%) MS Office
Communications & Networking
1 7 (21.88%) Firewall
2 4 (12.50%) TCP/IP
3 2 (6.25%) WAN
3 2 (6.25%) LAN
3 2 (6.25%) Network Security
4 1 (3.13%) Ethernet
4 1 (3.13%) DVB
Database & Business Intelligence
1 1 (3.13%) Informix
Miscellaneous
1 3 (9.38%) PDA
2 2 (6.25%) Thin Client
2 2 (6.25%) Fat Client
3 1 (3.13%) IPTV
3 1 (3.13%) MPEG
3 1 (3.13%) DTV
Operating Systems
1 30 (93.75%) Windows
2 23 (71.88%) Windows Server 2008
3 18 (56.25%) Windows XP
4 15 (46.88%) Windows 8
5 14 (43.75%) Windows Server 2012
6 12 (37.50%) Windows 7
7 9 (28.13%) Windows Server 2003
8 2 (6.25%) Linux
9 1 (3.13%) Windows Vista
Processes & Methodologies
1 8 (25.00%) Root Cause Analysis
2 7 (21.88%) ITIL
3 5 (15.63%) Technical Architecture
4 2 (6.25%) Kalman Filter
Programming Languages
1 2 (6.25%) SQL
Qualifications
1 10 (31.25%) Microsoft Certification
1 10 (31.25%) MCSA
2 8 (25.00%) MCSE
2 8 (25.00%) MCITP
3 6 (18.75%) MCP
4 5 (15.63%) A+ Certification
5 4 (12.50%) MCTS
6 3 (9.38%) ITIL Certification
7 2 (6.25%) Cisco Certification
7 2 (6.25%) CCNA
7 2 (6.25%) VMware Certified Professional (VCP)
7 2 (6.25%) MCDST
8 1 (3.13%) Degree
Quality Assurance & Compliance
1 2 (6.25%) SLA
System Software
1 18 (56.25%) Active Directory
2 3 (9.38%) VMware Infrastructure
3 2 (6.25%) Microsoft Virtual Server
3 2 (6.25%) Hyper-V
4 1 (3.13%) XenApp
4 1 (3.13%) XenDesktop
Systems Management
1 7 (21.88%) Backup Exec
Vendors
1 19 (59.38%) Microsoft
2 3 (9.38%) VMware
2 3 (9.38%) HP
2 3 (9.38%) Citrix
2 3 (9.38%) Remedy
3 2 (6.25%) Veeam
4 1 (3.13%) Oracle
4 1 (3.13%) Cisco