The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Southampton region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 81 83 -
Rank change year-on-year
+2 -
Permanent jobs requiring a Help Desk Support 5 10 0
As % of all permanent IT jobs located in Southampton 0.58% 1.11% -
As % of the Job Titles category 0.61% 1.14% -
Number of salaries quoted 5 10 0
Average salary £20,000 £22,550 -
Average salary % change year-on-year
-11.30% -
UK excluding London average salary £23,000 £20,500 £21,500
% change year-on-year
+12.19% -4.65%
Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
819 877 852
As % of all permanent IT jobs located in Southampton 94.79% 97.34% 98.16%
Number of salaries quoted 724 827 817
Average salary £36,500 £35,000 £37,500
Average salary % change year-on-year
+4.28% -6.66%
90% offered a salary of more than £21,500 £22,000 £23,000
10% offered a salary of more than £55,000 £52,500 £48,300
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support
Hampshire

Help Desk Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Southampton

Help Desk Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Southampton region.

Help Desk Support Salary Trend in Southampton

Help Desk Support
Top 19 Related IT Skills in Southampton

For the 6 months to 31 July 2014, IT jobs across the Southampton region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 17 (100.00%) ITIL
1 17 (100.00%) Microsoft
2 16 (94.12%) VoIP
2 16 (94.12%) Windows
2 16 (94.12%) MS Office
2 16 (94.12%) SAP
2 16 (94.12%) A+ Certification
2 16 (94.12%) EPoS
2 16 (94.12%) Wireless
2 16 (94.12%) Retail
2 16 (94.12%) Software Distribution
3 9 (52.94%) Incident Management
4 3 (17.65%) Linux
5 1 (5.88%) SLA
5 1 (5.88%) Cisco
5 1 (5.88%) Active Directory
5 1 (5.88%) Service Management
5 1 (5.88%) Service Delivery
5 1 (5.88%) Security Cleared

Help Desk Support
Top Related IT Skills in Southampton by Category

For the 6 months to 31 July 2014, IT jobs across the Southampton region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 16 (94.12%) MS Office
Communications & Networking
1 16 (94.12%) VoIP
1 16 (94.12%) Wireless
General
1 16 (94.12%) Retail
Miscellaneous
1 16 (94.12%) EPoS
Operating Systems
1 16 (94.12%) Windows
2 3 (17.65%) Linux
Processes & Methodologies
1 17 (100.00%) ITIL
2 16 (94.12%) Software Distribution
3 9 (52.94%) Incident Management
4 1 (5.88%) Service Management
4 1 (5.88%) Service Delivery
Qualifications
1 16 (94.12%) A+ Certification
2 1 (5.88%) Security Cleared
Quality Assurance & Compliance
1 1 (5.88%) SLA
System Software
1 1 (5.88%) Active Directory
Vendors
1 17 (100.00%) Microsoft
2 16 (94.12%) SAP
3 1 (5.88%) Cisco