The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 79 78 83
Rank change year-on-year
-1 +5
Permanent jobs requiring a Help Desk Support 4 11 3
As % of all permanent IT jobs located in Southampton 0.49% 1.25% 0.36%
As % of the Job Titles category 0.51% 1.28% 0.38%
Number of salaries quoted 4 11 3
Average salary £18,625 £22,600 £26,500
Average salary % change year-on-year
-17.58% -14.71%
UK excluding London average salary £21,500 £21,500 £20,500
% change year-on-year
- +4.87%
Help Desk Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
778 859 797
As % of all permanent IT jobs located in Southampton 95.81% 97.95% 96.61%
Number of salaries quoted 666 744 746
Average salary £38,500 £35,000 £37,500
Average salary % change year-on-year
+10.00% -6.66%
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Southampton

Help Desk Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Southampton region.

Help Desk Support Salary Trend in Southampton

Help Desk Support
Top 29 Related IT Skills in Southampton

For the 6 months to 19 December 2014, IT jobs across the Southampton region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 12 (100.00%) Microsoft
1 12 (100.00%) Windows
2 7 (58.33%) Windows Server 2003
2 7 (58.33%) Windows Server 2008
2 7 (58.33%) Windows Server 2012
2 7 (58.33%) LAN
2 7 (58.33%) Citrix
2 7 (58.33%) VMware
2 7 (58.33%) WAN
2 7 (58.33%) TCP/IP
2 7 (58.33%) SAN
2 7 (58.33%) Firewall
2 7 (58.33%) MS Excel
2 7 (58.33%) VLAN
2 7 (58.33%) SLA
2 7 (58.33%) MS Exchange
2 7 (58.33%) Exchange Server 2010
2 7 (58.33%) Exchange Server 2013
2 7 (58.33%) Active Directory
2 7 (58.33%) Hyper-V
3 6 (50.00%) MS Office
4 5 (41.67%) Retail
4 5 (41.67%) EPoS
4 5 (41.67%) A+ Certification
4 5 (41.67%) SAP
4 5 (41.67%) Wireless
4 5 (41.67%) ITIL
4 5 (41.67%) Software Distribution
4 5 (41.67%) VoIP

Help Desk Support
Top Related IT Skills in Southampton by Category

For the 6 months to 19 December 2014, IT jobs across the Southampton region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (58.33%) MS Exchange
1 7 (58.33%) Exchange Server 2010
1 7 (58.33%) Exchange Server 2013
Applications
1 7 (58.33%) MS Excel
2 6 (50.00%) MS Office
Communications & Networking
1 7 (58.33%) WAN
1 7 (58.33%) TCP/IP
1 7 (58.33%) SAN
1 7 (58.33%) Firewall
1 7 (58.33%) LAN
1 7 (58.33%) VLAN
2 5 (41.67%) VoIP
2 5 (41.67%) Wireless
General
1 5 (41.67%) Retail
Miscellaneous
1 5 (41.67%) EPoS
Operating Systems
1 12 (100.00%) Windows
2 7 (58.33%) Windows Server 2003
2 7 (58.33%) Windows Server 2008
2 7 (58.33%) Windows Server 2012
Processes & Methodologies
1 5 (41.67%) ITIL
1 5 (41.67%) Software Distribution
Qualifications
1 5 (41.67%) A+ Certification
Quality Assurance & Compliance
1 7 (58.33%) SLA
System Software
1 7 (58.33%) Active Directory
1 7 (58.33%) Hyper-V
Vendors
1 12 (100.00%) Microsoft
2 7 (58.33%) Citrix
2 7 (58.33%) VMware
3 5 (41.67%) SAP